Giselle Buda Castle

Le personnel est très accueillant. Le lieu est propre et avec un petit cachet rustique. Il est parfaitement situé pour ceux qui veulent visiter le Bastion des pêcheurs, l’église St-Matthias ou le château de Buda. Tout cela se fait à pied, dans un joli quartier historique. Il est facile d’accès avec plusieurs autobus qui desservent le quartier. Le déjeuner était simple, mais apprécié. Je recommande si vous aimez un hébergement plus rustique qu’un « Hilton ».

The staff at reception were very welcoming on one of the hottest ever days in Budapest, checked me in early and arranged a room quickly for me. The room within the very old stone building had a lovely vaulted roof, and was adequately air conditioned to keep it cool and comfortable to sleep. The staff were all friendly, polite and helpful.

Stylish hotel, helpful stuff!

This hotel is located in Buda. Beautiful rooms, well decorated. Near restaurants and castle. Safe area. Easy transportation to Pest, bus running every 5 minutes or Uber.

We stayed at this hotel last weekend and it’s our understanding that it has only recently opened. Unfortunately, our experience wasn’t the best. When we arrived at our room, my girlfriend wanted to shower before our scheduled river boat trip. We realised there was no hairdryer in the room, so I asked a member of staff if one was available. He said he would go and get one for us. However, after waiting around 30 minutes with no update, I went to follow up and was then told there were none available. We weren’t informed of this sooner, which left us pushed for time before our boat trip as my girlfriend had no way to dry her hair. Shortly after, we also noticed there was no body wash or shampoo provided in the room. When I asked staff about this, I was again told there was none available. I then had to go out to a shop to purchase basic toiletries ourselves. Overall, the experience felt quite disorganised. While we appreciate that the hotel is newly opened and may still be finding its feet, it did not feel as though there was much effort made to resolve the issues or to ensure guests were looked after. We hope these are just teething problems and that improvements will be made for future guests.