Aurora Igloo South

Lockbox frozen shut, but eventually got into it. Then the door’s lock was also frozen and worked inconsistently. After about 10-15 minutes of jimmying the lockbox and door, we eventually got in. Then locked the door from the inside, found that we couldn’t unlock it. Called the host to tell them we were trapped. After maybe 20 minutes they showed up. After they struggled with the door, they eventually got it unlocked. Together, we couldn’t come up with a way to consistently operate the lock. Also reported that the heater wasn’t working. When it was determined that it was not possible to fix either issue, I asked for another room. They said they were fully booked and couldn’t move us. So we had to keep the door unlocked and cold all night long. Feeling unsafe, I stayed up all night to watch over my family. Not at all the luxuriously restful experience I thought I’d paid for. When our nextdoor igloo stayed vacant all night, I felt extra lied to about “fully booked.” It seems what the host meant was “if I switch rooms, I won’t be able to rent your room and make revenue from it.” When the cleaning crew showed up in the morning at our checkout time, we told them about the door and the heater, they said they knew and acknowledged it was a longstanding issue. The igloo is such a cool concept, but I’m extremely disappointed to have paid as much as I did and not even received a restful night’s sleep, and even more furious to have been gaslit by the hosts.

Amazing experience! Very clean!

Amazing hotel - so easy to find and park! Comfortable bed, spacious bathroom considering it’s just an add on to the dome. Perfect way to see the stars or the northern lights if you’re lucky!!

Absolutely adored this gem! We got to see the northern lights from our bed and also got to step out to see them. Small but cozy. Truly a great experience.

This was a memorable way to experience Aurora lights!

The room was perfect! The show we got from the northern lights was superb! This was a bucket list item that we most definitely will never forget. Worth every penny.

The igloo looked beautiful and was equipped with a portable space heater and electric heater. Our electric heater did not work. The igloo was covered in ice on the inside. We called to ask for extra blankets, heater or alternative room and were denied everything. We asked for them to send someone to see the issue themselves and nobody came. We ended up having to warm up in the car. For spending a lot of money, you would expect their heater work in sub zero weather. We came from Chicago and know what cold is and how heaters work but the staff refused to believe us or provide us with any accommodations to warm up.

This was a truly wonderful property and such a novelty, however some of the facilities were lacking somewhat compared to a hotel, for example space in the shower. Having said that it was perfect for our stay - truly cosy & romantic and we loved it! The electric blanket was a lovely touch!!

Amazing!! We stayed here two nights and were very impressed with this unique accommodation. It is truly a once in a lifetime experience staying here. We woke up to the northern lights on our first night!!

The amenities were perfect for being self service.

The room was perfect. Very clean and welcoming. The heated mattress was a womderful addition. The facilities were very clean and maintained. Was a perfect location to see the northern lights.

Wonderful property. We had the time of our life and it was thanks to Auroa!

The igloo was clean and comfortable and had everything that we needed. Parking was very convenient. The igloo made THE PERFECT place to see the Northern Lights which were right over head! We were able to find everything we needed for food and drinks in nearby Hella. Excellent stay!

It was an amazing experience. The room was cosy with heaters, a heated mattress and cosy lights. We saw the northern lights on display for about 2 hours looking straight out from the comfort of our bed. Highly recommend!

Better signage a to where to locate the "Service Building" especially after nightfall. We arrived within the desired check-in window of 4 pm - 7 pm, but it was pitch back (October 28th) and there were no signs as to which way to proceed at the fork in the road to easily find the Service building and retrieve our key and igloo number.

Staying at the Aurora Igloo was a definite experience! It was comfortable, clean, and I am sure on a clear night, it is magical too.

Thank you for an awesome experience!

Clean and had good recommendations for places nearby.

The aurora was a truly fun experience! I think of it more as clamping instead of a hotel like experience. Nature does come into the igloo. Our igloo did not have clear windows for viewing, so we had to go out and wipe them ourselves. There were also lots of spiders to deal with (including on the bed). Again, it is nature and like camping but I feel like that could have been minimized. Communication and check in was flawless except for the door was hard to open. It is explained but still difficult to open. We enjoyed our stay but would not stay more than one night!

The igloo was a little small but very clean and nice, the heated bed was amazing!! Weather was not on our side but do not regret our stay.