Niyati - Boutique Stay

Courteous staff but they speak no english and don't know how to read foreign documents... It took long time

Excellent from Start to finish. Very central location. The bar downstairs luckily serves alcohol

Good value for money. Large rooms sympathetically decorated and great use of the courtyard. Excellent location for the historic district. Things to improve. Staff to be quieter during night hours as the rooms are close to reception. And better insulation for the room doors.

This is a really lovely hotel and i wish i stayed longer. Its such a great location and i was very comfortable. I felt safe and right at home

Lively staff, right in the centre of Fort Kochi. Location was fantastic with loads of restaurants & cafes close by. Room had aircon which was a big bonus as we didn’t think it had it. Rooms overlook communal courtyard - big and spacious. Clean bathrooms and no issue with bugs (except mosquitos but they are everywhere in Cochin). Cons: Bed sheets and pillow cases were dirty upon arrival (some had stains)

This is a decent property to stay at but their reservation system seemed to be broken when I arrived. The people at the hotel told me that I booked only one room when in fact I had two rooms booked. They later realised that the two rooms appeared as two seperate bookings on their end. Until they discovered the second booking the manager tried to pin the blame on me instead of trying to help me out.

Average

A great set up, very nice rooms and staff, in the centre too so it's easy to see everything.

Great place.

Loved everything about this place. Lovely and attentive staff, beautiful rooms, free WiFi. No faults.

Fantastic location more than makes up for some niggles in terms of facilities and maintenance (broken toilet paper holder, water from room cleaning pooling outside the room, no hooks for hanging clothes in the bathroom). The house has a lot of character and there is a nice seating place on the terrace. As a homestay, this is really good, as long as one doesn't expect the same level of service as a hotel. The best part is that it is within walking distance of most of the interesting places in Fort Kochi, barring the Synagogue and the Dutch Palace.

My room wasn’t ready at noon. I had to wait 4 hours as the previous guest was late checking out. I was put in a lower room untill it was available. The staff was helpful

Good location,weak wifi inside room,cleanliness need improvement,friendly staff

The staff and hotel were even better than expected from pictures provided of unique design of this hotel - in great location - staff went out of way to be welcoming, and helpful - I will return to this hotel!! S. Shaefer, Alexandria, Virginia

The hotel was in an excellent location in the centre of Fort Cochin. Our room was basic, but comfortable. I booked a garden view room, but we got a room that looked onto the road. The staff weren't often present at the hotel, and weren't there when we checked out. They had said the day before they would be there in the morning to book us a taxi to the airport, but were no where to be found in the morning.

Hotel is in wonderful position in a quiet road just off the central area. Rooms are small and basic but ok for price. We arrived to see the New Year celebrations and were in the ideal place to walk to them.

We booked a budget/backpackers room and I can only say that I wouldn't have housed my pet pig in there. It was filthy, stank of damp and mothballs, and any wood e.g. bathroom door was completely rotten! One tiny window was completely unclosable, leaving great gaps for the mosquitoes to get in. It was a tiny room, where the bed was jammed in between the two end walls and pressed against the wall on one, long side and no mattress cover! The door to the room did not fit and was only closable by a padlock from the outside and a bolt from the inside and had gaps you could have posted letters through. We were in there for a week and the room was not cleaned, bin not emptied, or fresh bedding/towels offered even once. The bathroom was filthy dirty with mould and dirt marks on the floor and up the walls and who knows what the drain cover hid! There were no cupboards, drawers, wardrobes or even coathangers - the only piece of ‘furniture’ you could mention, was a filthy beach chair and a plank of wood nailed to the wall, mentioned as included in the facilities as a ‘desk’! This also mentioned that there were complimentary toiletries, which in fact was just one bar of soap, 2 inches long by 1 inch wide.. We couldn’t even make a cup of tea or coffee and had to wait until 9 am for the local café to open every morning before we could even get a drink! I could go on and on, but there's not enough character allowance! See some pics below of just the bathroom.. you can imagine the rest!

Shocking, you get what your paying for but I’ve seen better prison cells

Really nice small hotel in a great location close to the everything in Fort Kochi. Hotel is a old converted house and retains a lot of charm, very comfortable and clean. Good comfy bed and good wifi. Great value for money would stay here again.

This Hotel probaly has the friendliest owner and staff that you could want. Hotel is minimalistic cold water for basin, but shower is brilliant, bed comfortable, room is cleaned when you give the keys{padlock} to the lads in reception. WIFI is good, Cold Water in Fridge is free, Air condition is cold and also have a fan. Had an occasional water pressure drop, adn one power cut {came on in 10 minutes, workman working on the line} For the price its great