ARTOTEL Gajahmada Semarang

Hotels
Preferred Partner
8.7
/10
Very Good
1,535 reviews

What Guests Say About Their Stay

Distance To City Center (110)
Staff Friendliness (100)
Bedroom (94)
Room Space (87)

Verified Traveler

10.0
/ 10
This hotel is the perfect choice if you want to be in the heart of Semarang. The interior is stylish and artistic, perfect for those who love Instagrammable spots. The staff is excellent, and the overall experience was satisfying.
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A***d

10.0
/ 10
The room was very comfortable and clean. Check-in was easy, and the staff was friendly. The food was delicious, the facilities were good, and the location was great.
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M***A

10.0
/ 10
Very cozy, clean, and soft bed. Very comfortable, I had a great stay. Gonna recommend it to people. Love the blue thematic

Wina

10.0
/ 10
The hotel is great. The AC is very cold and it's very baby-friendly. My baby needed a bathtub and a crib, and they have them!! Awesome!! Thank you Artotel Semarang
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A***a

10.0
/ 10
I come here often for family vacations. The place is cozy, the food is delicious, it's close to the city center, and the air conditioning is super cool. The rooms are clean and smell great. It's the best.
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In the Area
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Jalan Gajahmada No 101, Miroto, Semarang Tengah, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named ARTOTEL Semarang ARTOTEL Gajahmada Semarang is a hotel is located at Miroto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around ARTOTEL Gajahmada Semarang

Jalan Gajahmada No 101, Miroto, Semarang Tengah, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
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Lobby ARTOTEL Gajahmada Semarang
Exterior 2 ARTOTEL Gajahmada Semarang

Discover More About ARTOTEL Gajahmada Semarang

note: hotel was previously named ARTOTEL Semarang

Location


ARTOTEL Gajahmada Semarang is a hotel is located at Miroto.

About ARTOTEL Gajahmada Semarang

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, ARTOTEL Gajahmada Semarang provides a pleasant accommodation for your stay.

From business event to corporate gathering, ARTOTEL Gajahmada Semarang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at ARTOTEL Gajahmada Semarang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at ARTOTEL Gajahmada Semarang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, ARTOTEL Gajahmada Semarang is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from ARTOTEL Gajahmada Semarang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ARTOTEL Gajahmada Semarang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ARTOTEL Gajahmada Semarang is the right place to stay.

All facilities in ARTOTEL Gajahmada Semarang

Bar, Cafe and Lounge ARTOTEL Gajahmada Semarang
Bar, Cafe and Lounge
Entertainment Facility ARTOTEL Gajahmada Semarang
Entertainment Facility
Functional Hall ARTOTEL Gajahmada Semarang
Functional Hall
Lobby ARTOTEL Gajahmada Semarang
Lobby
Accommodation Services ARTOTEL Gajahmada Semarang
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast

General

  • AC
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Projector

Accommodation Policy & General Information in ARTOTEL Gajahmada Semarang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Staying guest must be in a healthy condition. Not in the Covid-19 quarantine and have a Peduli Lindungi application.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARTOTEL Gajahmada Semarang
80
Number of floors in ARTOTEL Gajahmada Semarang
12
Another facilities in ARTOTEL Gajahmada Semarang
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in ARTOTEL Gajahmada Semarang

What are available facilities at ARTOTEL Gajahmada Semarang?
There are top facilites at ARTOTEL Gajahmada Semarang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ARTOTEL Gajahmada Semarang?
The standard check-in time at ARTOTEL Gajahmada Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ARTOTEL Gajahmada Semarang provide breakfast?
Yes, ARTOTEL Gajahmada Semarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARTOTEL Gajahmada Semarang?
ARTOTEL Gajahmada Semarang is a 3.5-star hotel.
How many floors does ARTOTEL Gajahmada Semarang have?
ARTOTEL Gajahmada Semarang has 12 floors.
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More Reviews from Other Guests in ARTOTEL Gajahmada Semarang

Overall Ratings & Reviews ARTOTEL Gajahmada Semarang

Traveloka (1,517)
Other sources (18)
8.7
Very Good
From 1,517 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

9.0

Service and Facilites

8.8

People often mention about ARTOTEL Gajahmada Semarang
All
Distance to City Center (74)
Staff Friendliness (68)
Bedroom (66)
Bathroom (64)
Ambiance (61)
Room Space (59)
Accessibility (52)
Hotel Area (50)
Surroundings (48)
Wifi (39)
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Traveler Reviews ARTOTEL Gajahmada Semarang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Near Simpang Lima and near to go everywhere that you must visit if you are at Semarang. Nice place and nice room and so kindness hospitality from the Crew Artotel Gajahmada Semarang. You must try that hotel if you come to Semarang.
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c***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel is nice, clean, the staff are friendly, we didn't try the food because we only booked the room without breakfast, if only there was a swimming pool it would be perfect.
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S***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
I know it's an artsy-edgy kind of hotel, but they could have done better with the lobby and parking access. Getting to drop luggage off in the basement as your only option whilst still needing to go to a different floor for the lobby and your room isn't something everyone has to endure when all they need is just a good rest—not to mention limited parking space. The room and ambiance are fantastic though!
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We truly appreciate your honest feedback. While we are glad to know that you enjoyed the room and ambiance, we sincerely apologize for the inconvenience you experienced regarding the lobby access and parking arrangement. We understand that the current flow from basement drop-off to the lobby and rooms may feel less practical, especially when guests are seeking a seamless and comfortable arrival experience. Your feedback regarding the limited parking space and access has been well noted and will be shared with our team for further evaluation and improvement. Your input is very valuable to us as it helps identify areas where we need to enhance the overall guest journey. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
a***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I will not hesitate to stay here if I go to Semarang again, perfect balance for a trip in Semarang
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are truly delighted to know that you found your stay to be a perfect balance for your trip in Semarang and that you would not hesitate to stay with us again. Your kind feedback truly means a lot to our team and motivates us to continue delivering memorable and satisfying experiences for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back on your next visit. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Centrally located. Close to SP5, just across the street are Bu Wido's Chicken Rice, Swiss Bread, and many other options. The rooms are clean and delicious. The staff are friendly. The cleaning team is HONEST. I handed in my leftover iPod to the receptionist. Kudos.
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are truly delighted to know that you enjoyed our central location and found it convenient to explore nearby culinary spots. It is also wonderful to hear that you were satisfied with the cleanliness of the room and the friendliness of our team. We are especially proud to hear your kind appreciation for our housekeeping team’s honesty. Your recognition means a lot to us, and we will certainly share this with the team as it reflects the values we uphold in delivering sincere hospitality. Your positive feedback truly motivates us to continue providing trustworthy and memorable experiences for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
A***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice. Good good good good good
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Accommodation's Reply
16 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you had a pleasant experience with us. Your positive feedback truly means a lot to our team and motivates us to continue delivering satisfying and memorable experiences for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
W***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Comfortable 🥰 but it's a shame that a hotel this artsy doesn't have a smart TV 🥲. Let's improve it more, okay? 🙂 How can it lose to budget hotels/homestays 😌
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Accommodation's Reply
16 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you found your stay comfortable and enjoyed the artsy atmosphere of our hotel. At the same time, we truly appreciate your feedback regarding the television facilities. Please rest assured that your suggestion has been noted and will be shared with our management team for further evaluation as part of our continuous improvement efforts. Your feedback is very valuable for us as we continuously strive to enhance our guests’ experience. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back for an even better stay in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
Big B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
I recently stayed at ARTOTEL Semarang and had a mixed experience overall. The hotel has a unique artistic concept, and the check-in process on the L floor was smooth, although the drop-off area at the G floor felt quite small and slightly inconvenient upon arrival. During the stay, there were several areas that could be improved. My room package included breakfast that could be replaced with sahur, but it had to be taken at the restaurant. As I was traveling with a baby, it was quite difficult to manage everything early in the morning, and unfortunately my request to have it delivered to the room could not be accommodated. A bit more flexibility for guests with children would be greatly appreciated. The room concept is quite dark, and unfortunately there were mosquitoes in the room which caused my child to get several bites during the night. On the day of departure, I requested a late check-out but it was only granted until 1 PM. At the same time, there was an electrical issue where the room lights went off due to a short circuit, which disrupted our rest before leaving. Another inconvenience occurred during check-out when the G floor drop-off access was closed due to maintenance, and I had to carry several bags to the basement instead. With a baby and luggage, this was quite challenging. Overall, while the hotel has an interesting concept and polite staff, the layout, room readiness, and operational flexibility could be improved. Based on my experience, it may be less suitable for families traveling with toddlers or baby.
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1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your detailed experience with ARTOTEL Gajahmada Semarang. We appreciate your feedback and are pleased to know that you found our artistic concept interesting and that our team provided polite service during your stay. At the same time, please accept our sincere apologies for the inconveniences you experienced, particularly regarding the drop-off access, room condition, mosquitoes in the room, electrical issue, and the limitations related to sahur service and late check-out. Your feedback regarding the difficulty of managing early sahur arrangements while traveling with a baby is truly valuable for us. We understand how important comfort and flexibility are for families, and your comments will certainly be shared with our management team for further evaluation and improvement of our operational procedures and guest experience. We also regret the inconvenience caused by the temporary closure of the drop-off access during your departure and the electrical disruption in your room prior to check-out. Please rest assured that these matters will be reviewed by the relevant departments to ensure better readiness and service moving forward. Thank you once again for sharing your experience and for choosing ARTOTEL Gajahmada Semarang. We truly hope to have the opportunity to welcome you again and provide a more comfortable stay in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
Very narrow car access. Minimal food variety. Strategic location.
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Accommodation's Reply
09 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We appreciate your feedback regarding the access for vehicles and the variety of food options. Please accept our sincere apologies if these aspects did not fully meet your expectations. Your comments are very valuable for us as they help our team evaluate and improve the quality of our facilities and services. At the same time, we are pleased to know that you found our location to be strategic and convenient. Thank you once again for your feedback and for choosing ARTOTEL Gajahmada Semarang. We truly hope to have the opportunity to welcome you again and provide a better experience in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This hotel is the perfect choice if you want to be in the heart of Semarang. The interior is stylish and artistic, perfect for those who love Instagrammable spots. The staff is excellent, and the overall experience was satisfying.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you found our hotel to be the right choice for staying in the heart of Semarang. It is wonderful to hear that you enjoyed our stylish and artistic interior, as well as the instagrammable atmosphere that we proudly present. We are also pleased that our staff service and your overall stay experience met your expectations. Your positive feedback truly means a lot to our team and motivates us to continue delivering satisfying and memorable experiences for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
H***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Strategic location and elite hotel
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are pleased to know that you appreciated our strategic location and perceived the hotel as elite. Your positive impression truly means a lot to our team and motivates us to continue delivering high quality service and a premium stay experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
Irma S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The atmosphere is comfortable, clean and the staff are friendly.
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Accommodation's Reply
16 Feb 2026
Dear Irma S., First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you enjoyed the comfortable atmosphere, cleanliness, and the friendliness of our staff. Your positive comments truly mean a lot to our team and motivate us to continue delivering a warm and pleasant stay experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was very comfortable and clean. Check-in was easy, and the staff was friendly. The food was delicious, the facilities were good, and the location was great.
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you found the room very comfortable and clean, enjoyed the easy check in process, and appreciated the friendliness of our staff. It is also wonderful to hear that you liked the food, facilities, and our strategic location. Your positive experience truly means a lot to our team. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back for another enjoyable stay in the future. We heART You, Rudy Adimulyo General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
So far, it's been comfortable, customer service is fast, and although parking is limited, the guy is really nice and helpful, so I don't have any headaches. The location is perfect!
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2 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you felt comfortable during your stay and appreciated the fast response from our customer service team. It is also wonderful to hear your positive remarks about our valet staff who assisted you despite the limited parking area. Your appreciation for their kindness and helpfulness means a lot to us. We are also pleased that you found our location to be very suitable and convenient. Your feedback truly motivates our team to continue delivering the best service and experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable and nice hotel Room cleanliness is also good Check-in is easy and the staff is friendly Strategic location
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you found our hotel comfortable and well maintained, with clean rooms, easy check in process, friendly staff, and a strategic location. Your positive comments truly mean a lot to our team and motivate us to continue delivering excellent service and a pleasant stay experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
Sayidatu U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
My favorite hotel every time I go to Semarang, close to Cik Meme's spring rolls, comfortable and clean rooms.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Sayidatu U., First and foremost thank you for taking the time to share your feedback and for always choosing ARTOTEL Gajahmada Semarang as your favorite hotel when visiting Semarang. We are delighted to know that you enjoy our comfortable and clean rooms, as well as our strategic location close to your favorite culinary spot, Lumpia Cik Meme. Your loyalty and positive experience truly mean a lot to us and motivate our team to consistently deliver the best service and comfort for every guest. Thank you once again for your continued trust. We look forward to welcoming you back on your next visit to Semarang. We heART You, Rudy Adimulyo General Manager
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Recommended if you are in Semarang, it's great
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Accommodation's Reply
09 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are truly pleased to know that you highly recommend our hotel when visiting Semarang. Your positive impression and support mean a lot to our team and motivate us to continue delivering the best experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
D***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Clean rooms, friendly staff, and strategic location
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Accommodation's Reply
09 Feb 2026
Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang and for choosing to stay with us during your business trip. We are pleased to know that you found the room clean, our staff friendly, and the location strategic. Your positive comments are truly appreciated and will be shared with our team as motivation to continue delivering a comfortable and efficient stay experience for our business and leisure guests. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
I***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
Not yet, already represented in the survey
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your response with ARTOTEL Gajahmada Semarang. We appreciate your confirmation and are pleased to know that your feedback has been well represented through our survey. Your participation is very valuable for us in maintaining and improving the quality of our service and guest experience. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Good service, good housekeeping
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Accommodation's Reply
09 Jan 2026
Dear Valued Guest, First and foremost, thank you for taking the time to share your feedback and for choosing to stay with ARTOTEL Gajahmada Semarang. We are pleased to know that you were satisfied with our service and housekeeping during your stay. Your positive comments mean a lot to us and will certainly be shared with our team as motivation to consistently deliver the best experience for our guests. Thank you once again for your kind review. We look forward to welcoming you back to ARTOTEL Gajahmada Semarang in the near future. We heART You, Rudy Adimulyo General Manager
Number of reviews per page
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Exterior 4 ARTOTEL Gajahmada Semarang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ARTOTEL Gajahmada Semarang

Traveloka (1,517)
Other sources (18)
8.7
Very Good
From 1,517 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

9.0

Service and Facilites

8.8

People often mention about ARTOTEL Gajahmada Semarang
All
Distance to City Center (74)
Staff Friendliness (68)
Bedroom (66)
Bathroom (64)
Ambiance (61)
Room Space (59)
Accessibility (52)
Hotel Area (50)
Surroundings (48)
Wifi (39)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ARTOTEL Gajahmada Semarang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Near Simpang Lima and near to go everywhere that you must visit if you are at Semarang. Nice place and nice room and so kindness hospitality from the Crew Artotel Gajahmada Semarang. You must try that hotel if you come to Semarang.
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c***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 1 week(s) ago
The hotel is nice, clean, the staff are friendly, we didn't try the food because we only booked the room without breakfast, if only there was a swimming pool it would be perfect.
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S***l
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Transit
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8.7
/10
Reviewed 2 week(s) ago
I know it's an artsy-edgy kind of hotel, but they could have done better with the lobby and parking access. Getting to drop luggage off in the basement as your only option whilst still needing to go to a different floor for the lobby and your room isn't something everyone has to endure when all they need is just a good rest—not to mention limited parking space. The room and ambiance are fantastic though!
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We truly appreciate your honest feedback. While we are glad to know that you enjoyed the room and ambiance, we sincerely apologize for the inconvenience you experienced regarding the lobby access and parking arrangement. We understand that the current flow from basement drop-off to the lobby and rooms may feel less practical, especially when guests are seeking a seamless and comfortable arrival experience. Your feedback regarding the limited parking space and access has been well noted and will be shared with our team for further evaluation and improvement. Your input is very valuable to us as it helps identify areas where we need to enhance the overall guest journey. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
a***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I will not hesitate to stay here if I go to Semarang again, perfect balance for a trip in Semarang
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are truly delighted to know that you found your stay to be a perfect balance for your trip in Semarang and that you would not hesitate to stay with us again. Your kind feedback truly means a lot to our team and motivates us to continue delivering memorable and satisfying experiences for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back on your next visit. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Centrally located. Close to SP5, just across the street are Bu Wido's Chicken Rice, Swiss Bread, and many other options. The rooms are clean and delicious. The staff are friendly. The cleaning team is HONEST. I handed in my leftover iPod to the receptionist. Kudos.
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are truly delighted to know that you enjoyed our central location and found it convenient to explore nearby culinary spots. It is also wonderful to hear that you were satisfied with the cleanliness of the room and the friendliness of our team. We are especially proud to hear your kind appreciation for our housekeeping team’s honesty. Your recognition means a lot to us, and we will certainly share this with the team as it reflects the values we uphold in delivering sincere hospitality. Your positive feedback truly motivates us to continue providing trustworthy and memorable experiences for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
A***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice. Good good good good good
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Accommodation's Reply
16 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you had a pleasant experience with us. Your positive feedback truly means a lot to our team and motivates us to continue delivering satisfying and memorable experiences for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
W***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Comfortable 🥰 but it's a shame that a hotel this artsy doesn't have a smart TV 🥲. Let's improve it more, okay? 🙂 How can it lose to budget hotels/homestays 😌
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Accommodation's Reply
16 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you found your stay comfortable and enjoyed the artsy atmosphere of our hotel. At the same time, we truly appreciate your feedback regarding the television facilities. Please rest assured that your suggestion has been noted and will be shared with our management team for further evaluation as part of our continuous improvement efforts. Your feedback is very valuable for us as we continuously strive to enhance our guests’ experience. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back for an even better stay in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
Big B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
I recently stayed at ARTOTEL Semarang and had a mixed experience overall. The hotel has a unique artistic concept, and the check-in process on the L floor was smooth, although the drop-off area at the G floor felt quite small and slightly inconvenient upon arrival. During the stay, there were several areas that could be improved. My room package included breakfast that could be replaced with sahur, but it had to be taken at the restaurant. As I was traveling with a baby, it was quite difficult to manage everything early in the morning, and unfortunately my request to have it delivered to the room could not be accommodated. A bit more flexibility for guests with children would be greatly appreciated. The room concept is quite dark, and unfortunately there were mosquitoes in the room which caused my child to get several bites during the night. On the day of departure, I requested a late check-out but it was only granted until 1 PM. At the same time, there was an electrical issue where the room lights went off due to a short circuit, which disrupted our rest before leaving. Another inconvenience occurred during check-out when the G floor drop-off access was closed due to maintenance, and I had to carry several bags to the basement instead. With a baby and luggage, this was quite challenging. Overall, while the hotel has an interesting concept and polite staff, the layout, room readiness, and operational flexibility could be improved. Based on my experience, it may be less suitable for families traveling with toddlers or baby.
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Accommodation's Reply
16 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your detailed experience with ARTOTEL Gajahmada Semarang. We appreciate your feedback and are pleased to know that you found our artistic concept interesting and that our team provided polite service during your stay. At the same time, please accept our sincere apologies for the inconveniences you experienced, particularly regarding the drop-off access, room condition, mosquitoes in the room, electrical issue, and the limitations related to sahur service and late check-out. Your feedback regarding the difficulty of managing early sahur arrangements while traveling with a baby is truly valuable for us. We understand how important comfort and flexibility are for families, and your comments will certainly be shared with our management team for further evaluation and improvement of our operational procedures and guest experience. We also regret the inconvenience caused by the temporary closure of the drop-off access during your departure and the electrical disruption in your room prior to check-out. Please rest assured that these matters will be reviewed by the relevant departments to ensure better readiness and service moving forward. Thank you once again for sharing your experience and for choosing ARTOTEL Gajahmada Semarang. We truly hope to have the opportunity to welcome you again and provide a more comfortable stay in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
Very narrow car access. Minimal food variety. Strategic location.
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Accommodation's Reply
09 Mar 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We appreciate your feedback regarding the access for vehicles and the variety of food options. Please accept our sincere apologies if these aspects did not fully meet your expectations. Your comments are very valuable for us as they help our team evaluate and improve the quality of our facilities and services. At the same time, we are pleased to know that you found our location to be strategic and convenient. Thank you once again for your feedback and for choosing ARTOTEL Gajahmada Semarang. We truly hope to have the opportunity to welcome you again and provide a better experience in the future. We heART You, Rudy Adimulyo General Manager ARTOTEL Gajahmada Semarang
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This hotel is the perfect choice if you want to be in the heart of Semarang. The interior is stylish and artistic, perfect for those who love Instagrammable spots. The staff is excellent, and the overall experience was satisfying.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you found our hotel to be the right choice for staying in the heart of Semarang. It is wonderful to hear that you enjoyed our stylish and artistic interior, as well as the instagrammable atmosphere that we proudly present. We are also pleased that our staff service and your overall stay experience met your expectations. Your positive feedback truly means a lot to our team and motivates us to continue delivering satisfying and memorable experiences for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
H***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Strategic location and elite hotel
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are pleased to know that you appreciated our strategic location and perceived the hotel as elite. Your positive impression truly means a lot to our team and motivates us to continue delivering high quality service and a premium stay experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
Irma S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The atmosphere is comfortable, clean and the staff are friendly.
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Accommodation's Reply
16 Feb 2026
Dear Irma S., First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you enjoyed the comfortable atmosphere, cleanliness, and the friendliness of our staff. Your positive comments truly mean a lot to our team and motivate us to continue delivering a warm and pleasant stay experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was very comfortable and clean. Check-in was easy, and the staff was friendly. The food was delicious, the facilities were good, and the location was great.
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you found the room very comfortable and clean, enjoyed the easy check in process, and appreciated the friendliness of our staff. It is also wonderful to hear that you liked the food, facilities, and our strategic location. Your positive experience truly means a lot to our team. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back for another enjoyable stay in the future. We heART You, Rudy Adimulyo General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
So far, it's been comfortable, customer service is fast, and although parking is limited, the guy is really nice and helpful, so I don't have any headaches. The location is perfect!
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2 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you felt comfortable during your stay and appreciated the fast response from our customer service team. It is also wonderful to hear your positive remarks about our valet staff who assisted you despite the limited parking area. Your appreciation for their kindness and helpfulness means a lot to us. We are also pleased that you found our location to be very suitable and convenient. Your feedback truly motivates our team to continue delivering the best service and experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable and nice hotel Room cleanliness is also good Check-in is easy and the staff is friendly Strategic location
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you found our hotel comfortable and well maintained, with clean rooms, easy check in process, friendly staff, and a strategic location. Your positive comments truly mean a lot to our team and motivate us to continue delivering excellent service and a pleasant stay experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
Sayidatu U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
My favorite hotel every time I go to Semarang, close to Cik Meme's spring rolls, comfortable and clean rooms.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Sayidatu U., First and foremost thank you for taking the time to share your feedback and for always choosing ARTOTEL Gajahmada Semarang as your favorite hotel when visiting Semarang. We are delighted to know that you enjoy our comfortable and clean rooms, as well as our strategic location close to your favorite culinary spot, Lumpia Cik Meme. Your loyalty and positive experience truly mean a lot to us and motivate our team to consistently deliver the best service and comfort for every guest. Thank you once again for your continued trust. We look forward to welcoming you back on your next visit to Semarang. We heART You, Rudy Adimulyo General Manager
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Recommended if you are in Semarang, it's great
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Accommodation's Reply
09 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are truly pleased to know that you highly recommend our hotel when visiting Semarang. Your positive impression and support mean a lot to our team and motivate us to continue delivering the best experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
D***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Clean rooms, friendly staff, and strategic location
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Accommodation's Reply
09 Feb 2026
Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang and for choosing to stay with us during your business trip. We are pleased to know that you found the room clean, our staff friendly, and the location strategic. Your positive comments are truly appreciated and will be shared with our team as motivation to continue delivering a comfortable and efficient stay experience for our business and leisure guests. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
I***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
Not yet, already represented in the survey
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your response with ARTOTEL Gajahmada Semarang. We appreciate your confirmation and are pleased to know that your feedback has been well represented through our survey. Your participation is very valuable for us in maintaining and improving the quality of our service and guest experience. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Good service, good housekeeping
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Accommodation's Reply
09 Jan 2026
Dear Valued Guest, First and foremost, thank you for taking the time to share your feedback and for choosing to stay with ARTOTEL Gajahmada Semarang. We are pleased to know that you were satisfied with our service and housekeeping during your stay. Your positive comments mean a lot to us and will certainly be shared with our team as motivation to consistently deliver the best experience for our guests. Thank you once again for your kind review. We look forward to welcoming you back to ARTOTEL Gajahmada Semarang in the near future. We heART You, Rudy Adimulyo General Manager
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