How many rooms are available at Bella Hotel Surabaya?

Bella Hotel Surabaya has 74 rooms in total.

Does Bella Hotel Surabaya provide parking?

Yes, Bella Hotel Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about Bella Hotel Surabaya?

Bella Hotel Surabaya is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Bella Hotel Surabaya

Name: Bella Hotel Surabaya
Address: Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225, Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Jawa Timur, 60225, Indonesia
Rating: 7.9

Hotels

7.9

/10

Very Good

5,111 reviews

What Guests Say About Their Stay

Staff Friendliness (56)

Accessibility (51)

Room Space (48)

Bedroom (44)

sigit f. a.

9.4

/ 10

Very satisfied even though it was only 2 nights, I felt comfortable staying, the room was clean, all the facilities were functioning, and there was a large parking area.

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annisa r.

10.0

/ 10

The front office staff at Bella Hotel never fails to welcome us and leave us with the best impression every time we visit. This simple yet luxurious hotel is a testament to the excellent service provided by its staff. The hotel is clean, comfortable, and pleasant. We will always visit whenever we return to Surabaya.

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Herminah D.

9.7

/ 10

very comfortable... the receptionist is also very friendly the room is comfortable, king coil bed. there is a wardrobe, the room has many glass walls, I like it. AC, normal hot water. don't know why but it feels comfortable, my child can sleep soundly. considering he has to prepare for the tournament. JD is highly recommended, the price I got was 210k. very cheap with these facilities. don't hesitate if you want to book ☺️

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Agus H.

9.7

/ 10

The place is clean and the service is very welcoming, very quiet so it is suitable for rest, just for honeymoon, family vacation because of its strategic location in the city.

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Puspita Anestesya

9.7

/ 10

Always a mainstay when traveling to the city of Surabaya, the place is cheap, clean, there are also elevator facilities, close to where to eat, hot water is also smooth, the food is always delicious.

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In the Area

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Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Bella Hotel Surabaya is a good choice when you are visiting Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Bella Hotel Surabaya

Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225

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Location

Staying at Bella Hotel Surabaya is a good choice when you are visiting Dukuh Pakis.

About Bella Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bella Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bella Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Bella Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Bella Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bella Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Bella Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Bella Hotel Surabaya is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bella Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Staying at Bella Hotel Surabaya will surely satisfy you with its great hospitality and affordable price.

All facilities in Bella Hotel Surabaya

Functional Hall

Lobby

CleanAccommodation

Exterior

Bedroom

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Cafe
Vegetarian meal

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Smoking area
Terrace

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Hair salon
Shops
Supermarket

Business Facilities

Meeting facilities
Projector

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Bella Hotel Surabaya

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bella Hotel Surabaya	74
Number of floors in Bella Hotel Surabaya	4
Another facilities in Bella Hotel Surabaya	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Bella Hotel Surabaya

What are available facilities at Bella Hotel Surabaya?

There are top facilites at Bella Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bella Hotel Surabaya?

The standard check-in time at Bella Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bella Hotel Surabaya provide breakfast?

Yes, Bella Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bella Hotel Surabaya?

Bella Hotel Surabaya is a 2.0-star hotel.

How many floors does Bella Hotel Surabaya have?

Bella Hotel Surabaya has 4 floors.

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More Reviews from Other Guests in Bella Hotel Surabaya

Overall Ratings & Reviews Bella Hotel Surabaya

Traveloka (5,104)

Other sources (7)

8.0

Very Good

From 5,104 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.1

Meal

7.7

Location

8.1

Service and Facilites

8.1

People often mention about Bella Hotel Surabaya

All

Bedroom (37)

Bathroom (37)

Staff Friendliness (32)

Accessibility (30)

Ambiance (30)

Room Space (27)

Distance to City Center (26)

Surroundings (25)

Wifi (25)

Hotel Area (24)

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Traveler Reviews Bella Hotel Surabaya

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Customer reviews

R***h

6.8

/10

Reviewed 1 week(s) ago

The lobby looked nice, dimly lit, and had comfortable sofas. The lights in the room were too dim, and the room was spacious, but unfortunately, it was very dusty, as if it hadn't been cleaned in a long time. The bedside table and the lamp were covered in dust. The toilet was very dirty, the towels smelled musty, and the elevator also had an unpleasant odor. The receptionist and security staff were very friendly and helpful.

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N***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

All the staff are very friendly, the hotel atmosphere is pleasant because it is far from the main road.

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Khumairah N. a. z.

Staycation

10.0

/10

Reviewed 3 week(s) ago

In short, Bella is excellent... Very good for those looking for accommodation... Close to the toll road too... Very good service...

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Khumairah N. a. z.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Strategic location, friendly and very good service, clean too.

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Khumairah N. a. z.

Staycation

9.7

/10

Reviewed 3 week(s) ago

Very friendly service.. Overall excellent

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1 people find it helpful

a***m

9.4

/10

Reviewed 5 week(s) ago

Clean, tidy, nice and pleasant

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Achmad N. A.

Business

10.0

/10

Reviewed 5 week(s) ago

I really enjoyed staying at this place.

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1 people find it helpful

D***y

Business

8.2

/10

Reviewed 6 week(s) ago

Overall comfortable and enjoyable

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Verified Traveler

6.4

/10

Reviewed 7 week(s) ago

The AC only blows air, it's so hot, and there are lots of small cockroaches on the table, wardrobe, almost all the furniture and room, even in the bathroom. It's time to renovate the hotel.

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2 people find it helpful

L***e

Staycation

10.0

/10

Reviewed 7 week(s) ago

Too much

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2 people find it helpful

D***a

8.5

/10

Reviewed 7 week(s) ago

everything is enough what needs improvement is in the room

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F***i

Transit

7.0

/10

Reviewed 8 week(s) ago

dirty, dim, stuffy room. very dirty bathroom.

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1 people find it helpful

1***2

9.0

/10

Reviewed 9 week(s) ago

There are lots of small insects, please pay attention to them

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a***l

8.4

/10

Reviewed 9 week(s) ago

The bathroom is really dirty. Please check its cleanliness.

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1 people find it helpful

sri h.

Transit

7.6

/10

Reviewed 11 week(s) ago

The room smelled and was stuffy. The sheets and pillowcases smelled, were dirty, and dusty. The lights were too dim. The only plus was the friendly receptionist. Parking was also limited because it was shared with other shophouse owners.

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Ajimi

Business

5.3

/10

Reviewed 11 week(s) ago

Price, interior, room size are OK. Room smells musty, toilet is dirty, water tap is broken

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1 people find it helpful

Bernadus S. G. M. P.

Staycation

8.8

/10

Reviewed 12 week(s) ago

The bathroom cleanliness needs to be improved and it's a bit cramped, but other than that the hotel and room are ok👍

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A***r

Transit

9.4

/10

Reviewed 13 week(s) ago

Check-in was after midnight, but the service was very friendly. The hotel was clean, the AC was cold, the hot water worked, and the Wi-Fi was also good.

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R***a

Leisure

6.0

/10

Reviewed 14 week(s) ago

Sorry...there were small cockroaches so I was forced to stay only 3 hours and move hotels...but the staff were friendly...hopefully there will be improvements in the future 🙏

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2 people find it helpful

S***h

Medical

7.2

/10

Reviewed 15 week(s) ago

There is no kettle, let alone cups... The atmosphere is stuffy, there is no view in the room, the lights are very dim. The room facilities are very ordinary... the only advantage is that it is in the middle of the city.

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2 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.