Bromo Terrace Hotel

Hotels
8.4
/10
Very Good
291 reviews

What Guests Say About Their Stay

Ambiance (6)
Bedroom (6)
Bathroom (6)
Taste (6)

wisnu s. u.

9.4
/ 10
Access is easy to reach, rooms and surroundings are clean and comfortable. I bring a 1.5 year old child and it's nice to be back again.
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Nurwindhia Buntario

9.7
/ 10
The hotel is clean, atmosphere is fun, view is cool, service is friendly. Okay.
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Rashid

9.1
/ 10
Cozy ambiance. Nice room. Very friendly staff. Great mountain view. Food was nice too.

Dony K.

10.0
/ 10
Absolutely perfect for enjoying Bromo. The staff is very wonderful, friendly and proactively to service us. We definitely to stay in this hotel again.

Dian O. P.

10.0
/ 10
I enjoyed my stay here. The hot water in the shower is perfect. Very nice and beautiful hotel with such a lovely view.
In the Area
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Jalan Raya Bromo, Desa Sapikerep, Sukapura, Bromo (AREA), Probolinggo, Jawa Timur, Indonesia, 67254

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Bromo Terrace Hotel is located in area / city Bromo (AREA). 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bromo Terrace Hotel

Jalan Raya Bromo, Desa Sapikerep, Sukapura, Bromo (AREA), Probolinggo, Jawa Timur, Indonesia, 67254
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Lobby Bromo Terrace Hotel
Lobby 2 Bromo Terrace Hotel

Discover More About Bromo Terrace Hotel

Discover Your Gateway to Bromo: An Introduction to Bromo Terrace Hotel

Welcome to Bromo Terrace Hotel, your premier destination for an unforgettable experience in the breathtaking landscapes of Jawa Timur, Indonesia. Nestled amidst stunning natural beauty, Bromo Terrace Hotel offers a unique blend of comfort, convenience, and unparalleled access to one of Indonesia's most iconic natural wonders. Whether you're an adventurer seeking to witness the sunrise over Mount Bromo or a traveler looking for a serene escape, Bromo Terrace Hotel promises a memorable stay. Room rates at Bromo Terrace Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Bromo Terrace Hotel Location

Bromo Terrace Hotel is strategically situated in the charming village of Cemoro Lawang, Probolinggo, Jawa Timur. This prime location places you at the very doorstep of the majestic Mount Bromo, offering an immersive experience in the heart of the Bromo Tengger Semeru National Park. The hotel is approximately a 1.5 to 2-hour scenic drive from the nearest major city, Probolinggo, and about a 3 to 4-hour drive from Surabaya, the provincial capital, which is home to the nearest international airport. The atmosphere surrounding Bromo Terrace Hotel is one of tranquil natural beauty, with crisp mountain air and panoramic views that will captivate your senses. It’s an ideal setting for those seeking peace and quiet, away from the hustle and bustle of city life, yet close enough to explore the wonders of the region.

Bromo Terrace Hotel Facilities & Services

Facilities for guests at Bromo Terrace Hotel are designed to enhance your comfort and enjoyment during your stay. We strive to provide everything you need for a relaxing and convenient experience.
  • Restaurant:

    Enjoy delicious local and international cuisine at our on-site restaurant, open daily from 7:00 AM to 10:00 PM. Estimated price per person is PHP 500.
  • Cafe:

    A cozy spot to relax with a cup of coffee or tea, available from 8:00 AM to 8:00 PM.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the hotel premises.
  • Parking:

    Free parking space is available for guests who arrive by car.
  • 24-Hour Front Desk:

    Our friendly staff are available around the clock to assist you with any queries or requests.
  • Luggage Storage:

    Secure storage facilities are available for your convenience.
  • Tour Assistance:

    We can help arrange local tours and activities, including jeep tours to Mount Bromo.
  • Housekeeping:

    Daily housekeeping services ensure your room remains clean and tidy.

Bromo Terrace Hotel Room Types

Discover a range of comfortable accommodations designed to suit every traveler's needs. The room types of Bromo Terrace Hotel offer a variety of options, ensuring a pleasant stay for individuals, couples, and families alike.
  • Standard Room:

    These cozy rooms are perfect for solo travelers or couples. They typically feature a comfortable bed, en-suite bathroom, and may offer garden views. Non-smoking rooms are available.
  • Deluxe Room:

    Offering more space and enhanced amenities, Deluxe Rooms are ideal for those seeking a bit more comfort. Some Deluxe Rooms may feature a bathtub and offer scenic views of the surrounding landscape. Available in smoking and non-smoking options.
  • Family Room:

    Designed to accommodate families or small groups, these rooms provide ample space and multiple bedding configurations. Family Rooms often come with additional amenities to ensure a comfortable stay for everyone.
  • Suite:

    For the ultimate indulgence, our Suites offer spacious living areas, premium furnishings, and often boast the best views. Suites may include a separate living area and a luxurious bathtub. Available in non-smoking.
Please note that specific room features, including the presence of a bathtub and smoking/non-smoking status, can vary. We recommend checking the specific room details when booking.

Bromo Terrace Hotel Dining & Restaurants

Savor the flavors of East Java and beyond at Bromo Terrace Hotel's dining establishments. Our on-site restaurant offers a delightful culinary journey, showcasing a blend of local Indonesian specialties and international favorites.

Bromo Terrace Restaurant:

Experience authentic Indonesian cuisine, with a focus on fresh, local ingredients. Our chefs prepare a variety of dishes, from flavorful Nasi Goreng to hearty Sate Ayam. The restaurant also serves a selection of Western dishes for those craving familiar tastes. *

Estimated Price Per Person:

PHP 500 - PHP 800 *

Operating Hours:

7:00 AM - 10:00 PM Enjoy your meals with stunning views of the surrounding volcanic landscape, making every dining experience at Bromo Terrace Hotel truly memorable.

Bromo Terrace Hotel Nearby Attractions and Activities

The area surrounding Bromo Terrace Hotel is rich with natural wonders and cultural experiences. Here are some of the must-visit attractions and activities in and around Probolinggo:
  • Mount Bromo Sunrise Viewpoint:

    Witness the iconic sunrise over Mount Bromo from viewpoints like Penanjakan. This is the quintessential Bromo experience, offering breathtaking panoramic views as the sun paints the sky.
  • Sea of Sand (Lautan Pasir):

    Explore the vast volcanic desert that lies between Mount Bromo and Mount Batok. You can traverse this unique landscape by jeep or on foot.
  • Mount Batok:

    A majestic, non-active volcano that stands proudly in the Sea of Sand. It's a striking landmark and offers excellent photo opportunities.
  • Savanna Hill (Bukit Teletubbies):

    Known for its rolling green hills that resemble the landscape from the popular children's show, this area offers a different, serene beauty compared to the volcanic desert.
  • Madakaripura Waterfall:

    A stunning, hidden waterfall located a short drive from the Bromo area. It's a sacred site with a powerful cascade surrounded by lush greenery.
If you are looking for other activities around Bromo Terrace Hotel, check out the best deals on Traveloka: Recommended activities in Probolinggo!

How to Get to Bromo Terrace Hotel from the Airport

Navigating your way to Bromo Terrace Hotel is part of the adventure. Here are the primary transportation methods from the nearest major airports:
  • From Juanda International Airport (SUB) in Surabaya:

    • Private Airport Transfer:

      The most convenient option is to arrange a private airport transfer directly through Bromo Terrace Hotel or a reputable provider. This service typically costs between PHP 2,500 - PHP 4,000, depending on the vehicle and service. This is the easiest way to get to Bromo Terrace Hotel.
    • Taxi/Ride-hailing Service:

      You can hire a taxi or use a ride-hailing service from the airport to Probolinggo train station or directly to Cemoro Lawang. The journey to Probolinggo can take 3-4 hours and cost approximately PHP 1,500 - PHP 2,500. From Probolinggo, you will need to arrange local transport (ojek or shared minivan) to the hotel.
    • Train and Local Transport:

      Take a taxi or ride-hailing service from the airport to Surabaya Gubeng or Pasar Turi train station. From there, take a train to Probolinggo Station (approximately 1.5-2 hours, PHP 100 - PHP 500 depending on class). At Probolinggo Station, hire an ojek (motorcycle taxi) or find a shared minivan (angkot) heading towards Cemoro Lawang. This local transport can cost around PHP 50,000 - PHP 100,000 per person.
  • From Abdul Rachman Saleh Airport (MLG) in Malang:

    • Similar to Surabaya, private airport transfer services are available and recommended for convenience.
    • Taxis and ride-hailing services can take you to Probolinggo, but this route might be longer and more expensive than from Surabaya.
    • Public transport options involve taking a taxi to Malang train station and then a train to Probolinggo, followed by local transport to Cemoro Lawang.
For seamless travel, consider booking airport transfer services in advance. The airport transfer service of Bromo Terrace Hotel can be arranged to pick you up directly from the airport, ensuring a stress-free journey.

Summary of Why You Should Choose to Stay at Bromo Terrace Hotel

Choosing Bromo Terrace Hotel for your East Java adventure is a decision you won't regret. Here’s a summary of why it’s the perfect base for exploring Mount Bromo and its surroundings:
  • Prime Location:

    Situated in Cemoro Lawang, offering unparalleled proximity to Mount Bromo and stunning natural vistas.
  • Comfortable Accommodations:

    A variety of room types cater to different needs, ensuring a restful stay after a day of exploration.
  • Essential Facilities:

    Enjoy convenient amenities such as an on-site restaurant, Wi-Fi, and helpful tour assistance.
  • Authentic Local Experience:

    Immerse yourself in the local culture and enjoy delicious Indonesian cuisine.
  • Value for Money:

    Competitive pricing makes it an accessible choice for a memorable mountain getaway.
Check for

Room availability at Bromo Terrace Hotel

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All facilities in Bromo Terrace Hotel

Entertainment Facility Bromo Terrace Hotel
Entertainment Facility
Lobby Bromo Terrace Hotel
Lobby
Exterior Bromo Terrace Hotel
Exterior
Bedroom Bromo Terrace Hotel
Bedroom
In-room Bathroom Bromo Terrace Hotel
In-room Bathroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe
  • Snacks

General

  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Things to Do

  • Garden
  • Outdoor facilities
  • TV lounge

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Tours

Transportation

  • Car rental
  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Bromo Terrace Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Hotel has a policy of room occupancy which accommodate for two adults or max three adults with extra bed (surcharge). One Children ages 0 - 10 stay free using existing bed, ages 11 - 17 pay extra bed or extra charge as adults.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bromo Terrace Hotel
16
Number of floors in Bromo Terrace Hotel
1
Another facilities in Bromo Terrace Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Cafe

Frequently asked question in Bromo Terrace Hotel

What are available facilities at Bromo Terrace Hotel?
There are top facilites at Bromo Terrace Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bromo Terrace Hotel?
The standard check-in time at Bromo Terrace Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bromo Terrace Hotel provide breakfast?
Yes, Bromo Terrace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bromo Terrace Hotel?
Bromo Terrace Hotel is a 3.0-star hotel.
How many floors does Bromo Terrace Hotel have?
Bromo Terrace Hotel has 1 floors.
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More Reviews from Other Guests in Bromo Terrace Hotel

8.4
Very Good
From 291 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Bromo Terrace Hotel
All
Bedroom (5)
Taste (5)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Surroundings (3)
Price (3)
Family Friendly (2)
Check-in/out Time (2)
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Traveler Reviews Bromo Terrace Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
At that time, I randomly chose the hotel.. Anyway, I got it, because it was high season during the Eid holiday😍🥰 Alhamdulillah.. I got a hotel with a beautiful view, it was clean, and the room was enough for our family (2 rooms, 4 adults, 1 child).
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febriandit k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
it was a small hotel with a cabin concept. I just stayed for one night. the cabin was small but I order a room with a view. but the interesting part is that the view from the hotel was really great even though sometimes it was covered with fog. the thing that was surprising me was the food. all were great and never fail. and the view from the restaurant was very lovely. very recommended if you wanna stay in bromo area.
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
great. although the view of the mountain is not very clear from the room terrace
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
View from the second floor while havin breakfast is breathtaking also the taste delicious. Room is quiet and clean. Overall ok but the wifi is poor here maybe because it is in the mountain area
1 people find it helpful
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
Almost perfect, only need to improve their hot water system (warm water only available).
3 people find it helpful
P***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 73 week(s) ago
Everything is good except the receptionist
5 people find it helpful
Maria d. F. P. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 86 week(s) ago
The place is very nice, but if you are traveling with a family and bringing children, it doesn't seem suitable because you can't add a mattress and the mattress is only 160 cm in size, so it's very narrow.
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4 people find it helpful
Andriani
icon-origin-TRAVELOKA
5.9
/10
Reviewed 155 week(s) ago
Cold floor, no carpet, TV signal, only 2 hot water, sometimes it turns off, sometimes it turns on, the price of 1.2 in my opinion is expensive with such facilities. 2 million, when I checked out, I was told to pay for food that wasn't ordered, but I didn't believe it. Most recently, if there is a guest with the wrong room number, take food, you should check first with other employees.
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6 people find it helpful
aditya w. w.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 156 week(s) ago
Lebih bijak untuk menginap di hotel ini, aturan nya terlalu ketat untuk tamu dan gak ada solusi dari pihak receptionist, kami memesan 1 kamar via aplikasi yang menurut kami untuk harga 1.250.000 dengan fasilitas yang didapat tidak sebanding. Kami dengan 3 anak tidak diperkenankan check in dengan alasan hotel hanya memfasilitasi 2 orang dewasa dan 1 anak dengan tambah extra bed yang saat itu kami di handle oleh receptionist atas nama Bagas. Saudara Bagas hanya menyuruh menghubungi pihak agen online sendiri & menjawab ini resiko kami kalau tamu mau memberi rating rendah dan mengatakan kalau peraturan nya ada di halaman saat reservasi di aplikasi. Baru kali ini kami menginap di hotel yang pelayanan nya seperti ini, akhirnya karena kondisi kami sudah capek, kami harus pesan lagi 1 kamar dengan harga 1.250.000. (total 2 kamar 2.5 juta), fasilitas di kamar hanya 5 channel TV, air panas yang tidak konstan panasnya, makanan yang dijatah menu nya. Setelah kami baca review hotel ini ternyata banyak komplain yang sama tentang hotel ini, dan tidak ada perbaikan dari pihak manajamen hotel atas komplain tersebut. Tamu yang akan menginap di hotel ini, tolong baca dulu aturan di hotel ini sebelum menyesal kemudian
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16 people find it helpful
Erni N.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 156 week(s) ago
Enough to order this hotel once. The hotel is not as good as the one in the photo. The receptionist was very unfriendly, even very arrogant. The parking lot is very narrow and the incline into the hotel is quite high so even tall cars can crash. Still about 1 hour to Bromo. Here also only accepts 2 adults and 1 child. If you bring more than 1 child, regardless of age, you will be asked to add a room at a price far above what we pay through the application. Initially, it was not allowed to ask for an extra bed, so it was okay after complaining through an online agent. But it was already lazy with the receptionist's attitude, so we just stayed at the hotel, of course without a refund. Grateful for other hotels that are much more comfortable and have professional service. Try reading the other reviews carefully if you want to stay here
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15 people find it helpful
hydria n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 156 week(s) ago
Kamar bersih, kamar mandi bersih, sarapan enak, juice nya kurang ada rasa, selimutnya agak bau lembab tapi masih bisa di ignore, karyawannya ramah semua, baca di ulasan ada karyawan cewek yang gak ramah kebetulan saya gak lihat lagi karyawan itu, air panasnya kurang stabil mungkin karena pakai gas, kesetnya kayaknya harus diganti warnanya udah pudar bukan standar hotel, sendal hotelnya juga kurang nyaman suka copot copot terus, di sini kalo lebih dari 2 orang sekamar wajib kena biaya tambahan sebesar 300.000 udah plus sarapan. TV nya jadul chanelnya sinetron semua, lebih bagus ganti smart TV atau android TV, soalnya udah jarang orang nonton TV konvesional, dapet harga 1,2juta+extrabed 300.000, kalo nginep di kota udah dapet hotel bagus standar international, tapi mungkin ini kan di pelosok jadi ya mungkin banyak biaya tambahan yang bikin hotel ini mahal, saingannya cuma jiwa Jawa sama Platatan Bromo yang harganya lebih mahan 2 kali lipat. Jadi untuk daerah Bromo buat yang masih masuk di kantong bagus hotelnya cuma ini. Bisa pesen jeep dari hotel buat ke Bromo harga 800rb, bisa minta dibangunkan sama karyawan hotelnya pas subuh jam 3. Sopir jeep nya mas atif ramah banget, sepanjang perjalanan kayak belajar sejarah sama dia diceritain semua tentang Bromo dan suku Tengger.
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1 people find it helpful
yudha s.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 157 week(s) ago
Pelayanan kurang ramah sama sekali, front desk mesti belajar keramahan lagi.
6 people find it helpful
Tati L. D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 160 week(s) ago
The view was excellent, and a good location. The landscape and pine trees charmed us. They could do some improvement on the amenities tho (towels, bathroom, indoor lightings).
2 people find it helpful
futri y. a.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 161 week(s) ago
Improve the friendliness of staff.
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5 people find it helpful
Profile Picture
Chairul Y. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 181 week(s) ago
Nice hotel! Very clean and tidy. The room is comfortable. The view is beautiful, the location is strategic to Bromo. Recommended.
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1 people find it helpful
Caecilia R. D. G.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 191 week(s) ago
Can't make a crowd. Count the people. Breakfast food is ordinary. The location still has to go up again if you go to Bromo. Pretty clean. Good mattress. But I don't want to come back again. Doesn't match the price.
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18 people find it helpful
erlin p.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 207 week(s) ago
Stayed in 2 rooms, and both of them didn't have hot water... we showered with cold water that was as cold as ice, the children cried because they showered with cold water. The rule is that bed linen cannot be stained, so we are very careful. Breakfast is pretty good, choose one there is nasgor, soto, pecel, american breakfast. Clean hotel, fast wifi, instagramable, if you want to order a jeep for sunrise and trips, you can order through the hotel all at once and it's not complicated, staff is helpful.
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9 people find it helpful
Umi W. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 213 week(s) ago
Great fun for the holidays.
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1 people find it helpful
septrianti p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 216 week(s) ago
Clean hotel, good access, worth it. Hopefully it is always kept clean.
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1 people find it helpful
TAUFIQURRACHMAN S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 224 week(s) ago
Very clean, very tidy, beautiful, good food, fun. There are rooms with connecting doors for those who want to stay as a family. Minus there are no attendants to help in the narrow parking lot and is already full of guest cars on weekends. 1 more minus, the restaurant above the lobby is not convincing because there are no officers who are always ready to welcome orders. We didn't find anyone when we wanted to have dinner, we had to go down to the lobby first to ask the receptionist. Even though it turned out to be good food, and everything that was ordered turned out to be available. Breakfast is not a buffet, but offered 4 menu packages, american breakfast packages, pecel packages, soto packages, and fried rice packages.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Bromo Terrace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 291 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Bromo Terrace Hotel
All
Bedroom (5)
Taste (5)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Surroundings (3)
Price (3)
Family Friendly (2)
Check-in/out Time (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bromo Terrace Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
At that time, I randomly chose the hotel.. Anyway, I got it, because it was high season during the Eid holiday😍🥰 Alhamdulillah.. I got a hotel with a beautiful view, it was clean, and the room was enough for our family (2 rooms, 4 adults, 1 child).
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Find this review helpful?
febriandit k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
it was a small hotel with a cabin concept. I just stayed for one night. the cabin was small but I order a room with a view. but the interesting part is that the view from the hotel was really great even though sometimes it was covered with fog. the thing that was surprising me was the food. all were great and never fail. and the view from the restaurant was very lovely. very recommended if you wanna stay in bromo area.
Read More
1 people find it helpful
I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
great. although the view of the mountain is not very clear from the room terrace
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
View from the second floor while havin breakfast is breathtaking also the taste delicious. Room is quiet and clean. Overall ok but the wifi is poor here maybe because it is in the mountain area
1 people find it helpful
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
Almost perfect, only need to improve their hot water system (warm water only available).
3 people find it helpful
P***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 73 week(s) ago
Everything is good except the receptionist
5 people find it helpful
Maria d. F. P. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 86 week(s) ago
The place is very nice, but if you are traveling with a family and bringing children, it doesn't seem suitable because you can't add a mattress and the mattress is only 160 cm in size, so it's very narrow.
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4 people find it helpful
Andriani
icon-origin-TRAVELOKA
5.9
/10
Reviewed 155 week(s) ago
Cold floor, no carpet, TV signal, only 2 hot water, sometimes it turns off, sometimes it turns on, the price of 1.2 in my opinion is expensive with such facilities. 2 million, when I checked out, I was told to pay for food that wasn't ordered, but I didn't believe it. Most recently, if there is a guest with the wrong room number, take food, you should check first with other employees.
Read More
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6 people find it helpful
aditya w. w.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 156 week(s) ago
Lebih bijak untuk menginap di hotel ini, aturan nya terlalu ketat untuk tamu dan gak ada solusi dari pihak receptionist, kami memesan 1 kamar via aplikasi yang menurut kami untuk harga 1.250.000 dengan fasilitas yang didapat tidak sebanding. Kami dengan 3 anak tidak diperkenankan check in dengan alasan hotel hanya memfasilitasi 2 orang dewasa dan 1 anak dengan tambah extra bed yang saat itu kami di handle oleh receptionist atas nama Bagas. Saudara Bagas hanya menyuruh menghubungi pihak agen online sendiri & menjawab ini resiko kami kalau tamu mau memberi rating rendah dan mengatakan kalau peraturan nya ada di halaman saat reservasi di aplikasi. Baru kali ini kami menginap di hotel yang pelayanan nya seperti ini, akhirnya karena kondisi kami sudah capek, kami harus pesan lagi 1 kamar dengan harga 1.250.000. (total 2 kamar 2.5 juta), fasilitas di kamar hanya 5 channel TV, air panas yang tidak konstan panasnya, makanan yang dijatah menu nya. Setelah kami baca review hotel ini ternyata banyak komplain yang sama tentang hotel ini, dan tidak ada perbaikan dari pihak manajamen hotel atas komplain tersebut. Tamu yang akan menginap di hotel ini, tolong baca dulu aturan di hotel ini sebelum menyesal kemudian
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16 people find it helpful
Erni N.
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4.5
/10
Reviewed 156 week(s) ago
Enough to order this hotel once. The hotel is not as good as the one in the photo. The receptionist was very unfriendly, even very arrogant. The parking lot is very narrow and the incline into the hotel is quite high so even tall cars can crash. Still about 1 hour to Bromo. Here also only accepts 2 adults and 1 child. If you bring more than 1 child, regardless of age, you will be asked to add a room at a price far above what we pay through the application. Initially, it was not allowed to ask for an extra bed, so it was okay after complaining through an online agent. But it was already lazy with the receptionist's attitude, so we just stayed at the hotel, of course without a refund. Grateful for other hotels that are much more comfortable and have professional service. Try reading the other reviews carefully if you want to stay here
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15 people find it helpful
hydria n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 156 week(s) ago
Kamar bersih, kamar mandi bersih, sarapan enak, juice nya kurang ada rasa, selimutnya agak bau lembab tapi masih bisa di ignore, karyawannya ramah semua, baca di ulasan ada karyawan cewek yang gak ramah kebetulan saya gak lihat lagi karyawan itu, air panasnya kurang stabil mungkin karena pakai gas, kesetnya kayaknya harus diganti warnanya udah pudar bukan standar hotel, sendal hotelnya juga kurang nyaman suka copot copot terus, di sini kalo lebih dari 2 orang sekamar wajib kena biaya tambahan sebesar 300.000 udah plus sarapan. TV nya jadul chanelnya sinetron semua, lebih bagus ganti smart TV atau android TV, soalnya udah jarang orang nonton TV konvesional, dapet harga 1,2juta+extrabed 300.000, kalo nginep di kota udah dapet hotel bagus standar international, tapi mungkin ini kan di pelosok jadi ya mungkin banyak biaya tambahan yang bikin hotel ini mahal, saingannya cuma jiwa Jawa sama Platatan Bromo yang harganya lebih mahan 2 kali lipat. Jadi untuk daerah Bromo buat yang masih masuk di kantong bagus hotelnya cuma ini. Bisa pesen jeep dari hotel buat ke Bromo harga 800rb, bisa minta dibangunkan sama karyawan hotelnya pas subuh jam 3. Sopir jeep nya mas atif ramah banget, sepanjang perjalanan kayak belajar sejarah sama dia diceritain semua tentang Bromo dan suku Tengger.
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1 people find it helpful
yudha s.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 157 week(s) ago
Pelayanan kurang ramah sama sekali, front desk mesti belajar keramahan lagi.
6 people find it helpful
Tati L. D.
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9.1
/10
Reviewed 160 week(s) ago
The view was excellent, and a good location. The landscape and pine trees charmed us. They could do some improvement on the amenities tho (towels, bathroom, indoor lightings).
2 people find it helpful
futri y. a.
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6.0
/10
Reviewed 161 week(s) ago
Improve the friendliness of staff.
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5 people find it helpful
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Chairul Y. H.
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8.5
/10
Reviewed 181 week(s) ago
Nice hotel! Very clean and tidy. The room is comfortable. The view is beautiful, the location is strategic to Bromo. Recommended.
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1 people find it helpful
Caecilia R. D. G.
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8.2
/10
Reviewed 191 week(s) ago
Can't make a crowd. Count the people. Breakfast food is ordinary. The location still has to go up again if you go to Bromo. Pretty clean. Good mattress. But I don't want to come back again. Doesn't match the price.
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18 people find it helpful
erlin p.
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7.3
/10
Reviewed 207 week(s) ago
Stayed in 2 rooms, and both of them didn't have hot water... we showered with cold water that was as cold as ice, the children cried because they showered with cold water. The rule is that bed linen cannot be stained, so we are very careful. Breakfast is pretty good, choose one there is nasgor, soto, pecel, american breakfast. Clean hotel, fast wifi, instagramable, if you want to order a jeep for sunrise and trips, you can order through the hotel all at once and it's not complicated, staff is helpful.
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9 people find it helpful
Umi W. N.
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9.7
/10
Reviewed 213 week(s) ago
Great fun for the holidays.
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1 people find it helpful
septrianti p.
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9.1
/10
Reviewed 216 week(s) ago
Clean hotel, good access, worth it. Hopefully it is always kept clean.
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1 people find it helpful
TAUFIQURRACHMAN S.
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10.0
/10
Reviewed 224 week(s) ago
Very clean, very tidy, beautiful, good food, fun. There are rooms with connecting doors for those who want to stay as a family. Minus there are no attendants to help in the narrow parking lot and is already full of guest cars on weekends. 1 more minus, the restaurant above the lobby is not convincing because there are no officers who are always ready to welcome orders. We didn't find anyone when we wanted to have dinner, we had to go down to the lobby first to ask the receptionist. Even though it turned out to be good food, and everything that was ordered turned out to be available. Breakfast is not a buffet, but offered 4 menu packages, american breakfast packages, pecel packages, soto packages, and fried rice packages.
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1 people find it helpful
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