City Hotel Mataram

Hotels
8.4
/10
Very Good
601 reviews

What Guests Say About Their Stay

Distance To City Center (6)
Staff Friendliness (6)
Bedroom (6)
Accessibility (5)

Nadhi S. S.

8.5
/ 10
Thank you City Hotel, easily accessible location.
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Dwi J. m.

10.0
/ 10
Nice and comfortable everywhere near from the city center
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Kadek S.

8.5
/ 10
Hotel within the city. Clean and comfortable.
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Rani silvia

8.5
/ 10
Nice and clean service, easy access.
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HENDRI

8.5
/ 10
Clean and comfortable, service friendly and homely
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In the Area
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Jalan Catur Warga no.36, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
City Hotel Mataram is a hotel is located at Selaparang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around City Hotel Mataram

Jalan Catur Warga no.36, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
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Lobby City Hotel Mataram
Exterior 2 City Hotel Mataram

Discover More About City Hotel Mataram

Discover the charm and convenience of **City Hotel Mataram**, a premier accommodation choice nestled in the heart of Nusa Tenggara Barat, Indonesia. Offering a blend of comfort, excellent service, and strategic location, **City Hotel Mataram** is the perfect base for both leisure and business travelers seeking an authentic Indonesian experience. Room rates at **City Hotel Mataram** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

City Hotel Mataram Location

Located in the vibrant city of Mataram, **City Hotel Mataram** is situated in the central district, offering easy access to the city's key attractions and business hubs. The hotel is conveniently located at Jalan Catur Warga no.36, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126, placing you just a short distance from the bustling city center. For those arriving by air, it's approximately a 45-minute drive from Lombok International Airport (LOP), with various transportation options available. The atmosphere surrounding **City Hotel Mataram** is one of welcoming accessibility, with the hotel being close to local markets and cultural sites, yet offering a peaceful retreat from the city's energetic pulse. Its central position makes it an ideal starting point for exploring the rich heritage and natural beauty of Lombok.

City Hotel Mataram Facilities & Services

Facilities for guests at **City Hotel Mataram** are designed to ensure a comfortable and memorable stay. The hotel provides a range of amenities to cater to every need.
  • Complimentary Wi-Fi access throughout the property.
  • A refreshing outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center, available for guests from 6:00 AM to 9:00 PM.
  • On-site restaurant serving a variety of local and international cuisines.
  • A cozy lobby lounge perfect for relaxing or informal meetings.
  • 24-hour front desk service to assist with any requests.
  • Daily housekeeping services to maintain room cleanliness.
  • Concierge services to help arrange tours and transportation.
  • Free on-site parking for guests with private vehicles.
  • Business center facilities for corporate travelers.

City Hotel Mataram Room Types

Explore the diverse range of accommodations available, with various room types of **City Hotel Mataram** designed to suit different preferences and group sizes. Each room is thoughtfully appointed to provide a comfortable and relaxing environment.
  • Deluxe Room:

    Available with either a King or Twin bed configuration. Offers a City View and is a non-smoking room.
  • Superior Room:

    Features a Queen bed and a pleasant Garden View. This is a non-smoking room.
  • Executive Suite:

    A spacious option with a King bed, providing a City View. This non-smoking suite includes a bathtub for added luxury.
  • Family Room:

    Ideal for families, this room comes with one King bed and one Twin bed, offering a Garden View. It is a non-smoking room.
All rooms are equipped with modern amenities to ensure a pleasant stay.

City Hotel Mataram Dining & Restaurants

Savor a delightful culinary journey at **City Hotel Mataram**'s dining establishments. The hotel offers a variety of options to satisfy your palate, from local Indonesian specialties to international favorites. The hotel's main restaurant, "Lombok Kitchen," serves breakfast, lunch, and dinner. Breakfast is typically a buffet featuring local and Western options, estimated at PHP 450 per person, served from 6:30 AM to 10:00 AM. Lunch and dinner offer an à la carte menu with main courses ranging from PHP 300 to PHP 700. The restaurant is open daily from 6:30 AM to 10:00 PM. For a more casual experience, the "Poolside Cafe" offers light snacks, refreshing beverages, and simple meals throughout the day, from 10:00 AM to 6:00 PM.

City Hotel Mataram Nearby Attractions and Activities

Immerse yourself in the vibrant culture and stunning natural beauty surrounding **City Hotel Mataram**. The hotel's prime location provides easy access to some of Lombok's most captivating destinations.
  • Taman Mayura:

    A historical water palace and park, offering a glimpse into the region's royal past.
  • Pura Meru:

    The largest and oldest Hindu temple in Lombok, known for its intricate architecture.
  • Mataram Mall:

    A popular shopping destination for local goods, souvenirs, and international brands.
  • Senggigi Beach:

    A beautiful stretch of coastline famous for its clear waters and stunning sunsets, a short drive from the city.
  • Lombok Epicentrum Mall:

    A modern shopping complex offering a wide array of retail outlets, dining options, and entertainment.
If you are looking for other activities around **City Hotel Mataram**, check out the best deals on Traveloka: Recommended activities in Mataram!

How to Get to City Hotel Mataram from the Airport

Navigating your way to **City Hotel Mataram** from Lombok International Airport (LOP) is straightforward, with several convenient transportation options available. The airport transfer service of **City Hotel Mataram** ensures a hassle-free arrival.
  • Hotel Private Airport Transfer:

    For ultimate convenience, you can pre-book a private transfer directly through the hotel. This service offers a comfortable and direct ride to **City Hotel Mataram**, with rates typically starting around PHP 1,500, depending on the vehicle type.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminal. The journey to **City Hotel Mataram** usually takes about 45 minutes and costs approximately PHP 600 to PHP 800, depending on traffic conditions.
  • Ride-hailing Services:

    Ride-hailing apps are also a popular option. You can book a car through a ride-hailing service from the designated pick-up points at the airport. The fare is comparable to metered taxis, often ranging from PHP 500 to PHP 700.
  • Car Rental:

    If you prefer to explore Lombok at your own pace, car rental services are available at the airport. This provides flexibility for your entire trip.
For seamless travel arrangements, consider booking airport transfer services in advance or inquire about the **City Hotel Mataram** airport transfer upon booking your stay.

Summary of Why You Should Choose to Stay at City Hotel Mataram

Choosing **City Hotel Mataram** for your stay in Nusa Tenggara Barat promises a delightful experience filled with comfort, convenience, and authentic local charm. The hotel consistently receives positive feedback for its excellent service and prime location.
  • Prime Location:

    Centrally located in Mataram, providing easy access to attractions, shopping, and dining.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit every traveler's needs.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining.
  • Friendly Service:

    Dedicated staff committed to ensuring a pleasant and memorable stay.
  • Value for Money:

    Competitive pricing and special offers make it an attractive choice.
Discover the best **Room availability at City Hotel Mataram** and secure your ideal dates. For a seamless and rewarding travel experience, we highly recommend **Booking City Hotel Mataram** through Traveloka. Book budget hotels in Nusa Tenggara Barat and experience the warmth and hospitality that **City Hotel Mataram** has to offer. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in City Hotel Mataram

Bar, Cafe and Lounge City Hotel Mataram
Bar, Cafe and Lounge
Lobby City Hotel Mataram
Lobby
Exterior City Hotel Mataram
Exterior
Restaurant City Hotel Mataram
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • 24-hour security
  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

General

  • AC
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in City Hotel Mataram

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 13:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Hotel Mataram
33
Number of floors in City Hotel Mataram
4
Another facilities in City Hotel Mataram
24-hour room service, Room service, Safety deposit box, WiFi in public area, A la carte breakfast

Frequently asked question in City Hotel Mataram

What are available facilities at City Hotel Mataram?
There are top facilites at City Hotel Mataram such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Hotel Mataram?
The standard check-in time at City Hotel Mataram is starting from From 14:00 while the latest check-out time is at Before 13:00
Does City Hotel Mataram provide breakfast?
Yes, City Hotel Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Hotel Mataram?
City Hotel Mataram is a 2.0-star hotel.
How many floors does City Hotel Mataram have?
City Hotel Mataram has 4 floors.
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More Reviews from Other Guests in City Hotel Mataram

8.4
Very Good
From 601 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.9

Location

8.7

Service and Facilites

8.3

People often mention about City Hotel Mataram
All
Staff Friendliness (5)
Distance to City Center (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Surroundings (3)
Accessibility (3)
Bathroom (3)
Hotel Area (3)
Variety (3)
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Traveler Reviews City Hotel Mataram

Number of reviews per page
20
40
Customer reviews
M***A
icon-origin-TRAVELOKA
6.0
/10
Reviewed 1 week(s) ago
I've booked here several times, but: 1. Unfortunately, there was no prior notification before check-in that the room was unsuitable (booked a double bed, given a twin bed). The reason given was that the only available double room was a twin bed (still available online). 2. I was given a room without a smart TV (the staff informed me it was an old TV), so it wasn't like the previous rooms. Strategic location, but service needs improvement (complaint handling is less than satisfactory).
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M***A
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Access everywhere is close because the location is in the city center.
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K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Overall good as always. 🙏 The room comforts always winning.
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e***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Almost 10 days staying here, always comfortable, feels like home.
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K***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The second time I spent a business trip time when I had a meeting in Mataram, well I could say it's small but great. The most important thing is the water. 💦 The water flows smoothly and there were no obstacles same like before, and that’s amazing. 🤩
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Leonardhy A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The hotel staff is very nice, but the food has very little variety.
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K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
So far, all good. Love the staff, the place, access to everywhere.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 48 week(s) ago
Close to the city center... Friendly staff. Clean rooms. Many restaurants nearby.
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1 people find it helpful
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Lely M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
The hotel is located in the city center, so it's easy to get around. The service is friendly and the cleanliness is maintained.
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w***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
friendly hotel staff, comfortable rooms, located in the city center.
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U***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 81 week(s) ago
The AC is not cold enough. Everything is clean.
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1 people find it helpful
Anna M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 83 week(s) ago
The hotel's location is in the center of Mataram city, the rooms are very clean and tidy, the contents are also complete, the service is very satisfying, the hotel employees are also friendly. Overall, very satisfied
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w***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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pitoyo s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
The hotel staff is friendly and helpful. Clean room service and comfortable atmosphere.
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Ketut S. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 137 week(s) ago
The staff is friendly, kind, the breakfast is also delicious and the rooms are very clean. Thank you City Hotel.
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1 people find it helpful
Ahmad A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 138 week(s) ago
Close to city center. Comfortable minimalist room.
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Halimah
icon-origin-TRAVELOKA
6.0
/10
Reviewed 156 week(s) ago
Sangat nyaman kamar murah pula, resepsionisnya juga ramah-ramah, dan sarapan paginya enak, 👌.
Find this review helpful?
Devi S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 173 week(s) ago
Hotelnya nyaman, di tengah-tengah kota. Petugasnya ramah, pas hujan saya di payungin masuk mobil so sweet sekali 🤭🤣. Ada kulkasnya juga, buat nyimpen es. Terus kalau bawa motor motornya diamanin di belakang sama petugasnya, pagi-pagi banget motor dah siap depan lobi diparkirin buat dipake.
2 people find it helpful
Ahmad
icon-origin-TRAVELOKA
9.7
/10
Reviewed 174 week(s) ago
Bersih dan nyaman sehingga sangat cocok untuk menginap dalam rangka liburan, kerja dan explore.
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Siti
icon-origin-TRAVELOKA
9.7
/10
Reviewed 184 week(s) ago
Friendly waiters, clean rooms, really recommend here.
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Number of reviews per page
20
40

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Exterior 4 City Hotel Mataram

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 601 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.9

Location

8.7

Service and Facilites

8.3

People often mention about City Hotel Mataram
All
Staff Friendliness (5)
Distance to City Center (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Surroundings (3)
Accessibility (3)
Bathroom (3)
Hotel Area (3)
Variety (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews City Hotel Mataram

Number of reviews per page
20
40
Customer reviews
M***A
icon-origin-TRAVELOKA
6.0
/10
Reviewed 1 week(s) ago
I've booked here several times, but: 1. Unfortunately, there was no prior notification before check-in that the room was unsuitable (booked a double bed, given a twin bed). The reason given was that the only available double room was a twin bed (still available online). 2. I was given a room without a smart TV (the staff informed me it was an old TV), so it wasn't like the previous rooms. Strategic location, but service needs improvement (complaint handling is less than satisfactory).
Read More
Translated by Google Icon
See original
Find this review helpful?
M***A
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Access everywhere is close because the location is in the city center.
Translated by Google Icon
See original
Find this review helpful?
K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Overall good as always. 🙏 The room comforts always winning.
Find this review helpful?
e***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Almost 10 days staying here, always comfortable, feels like home.
Translated by Google Icon
See original
Find this review helpful?
K***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The second time I spent a business trip time when I had a meeting in Mataram, well I could say it's small but great. The most important thing is the water. 💦 The water flows smoothly and there were no obstacles same like before, and that’s amazing. 🤩
Find this review helpful?
Profile Picture
Leonardhy A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The hotel staff is very nice, but the food has very little variety.
Translated by Google Icon
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Find this review helpful?
K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
So far, all good. Love the staff, the place, access to everywhere.
Find this review helpful?
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 48 week(s) ago
Close to the city center... Friendly staff. Clean rooms. Many restaurants nearby.
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1 people find it helpful
Profile Picture
Lely M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
The hotel is located in the city center, so it's easy to get around. The service is friendly and the cleanliness is maintained.
Translated by Google Icon
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Find this review helpful?
w***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
friendly hotel staff, comfortable rooms, located in the city center.
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Find this review helpful?
U***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 81 week(s) ago
The AC is not cold enough. Everything is clean.
Translated by Google Icon
See original
1 people find it helpful
Anna M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 83 week(s) ago
The hotel's location is in the center of Mataram city, the rooms are very clean and tidy, the contents are also complete, the service is very satisfying, the hotel employees are also friendly. Overall, very satisfied
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Find this review helpful?
w***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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Find this review helpful?
pitoyo s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
The hotel staff is friendly and helpful. Clean room service and comfortable atmosphere.
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Find this review helpful?
Ketut S. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 137 week(s) ago
The staff is friendly, kind, the breakfast is also delicious and the rooms are very clean. Thank you City Hotel.
Translated by Google Icon
See original
1 people find it helpful
Ahmad A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 138 week(s) ago
Close to city center. Comfortable minimalist room.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Halimah
icon-origin-TRAVELOKA
6.0
/10
Reviewed 156 week(s) ago
Sangat nyaman kamar murah pula, resepsionisnya juga ramah-ramah, dan sarapan paginya enak, 👌.
Find this review helpful?
Devi S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 173 week(s) ago
Hotelnya nyaman, di tengah-tengah kota. Petugasnya ramah, pas hujan saya di payungin masuk mobil so sweet sekali 🤭🤣. Ada kulkasnya juga, buat nyimpen es. Terus kalau bawa motor motornya diamanin di belakang sama petugasnya, pagi-pagi banget motor dah siap depan lobi diparkirin buat dipake.
2 people find it helpful
Ahmad
icon-origin-TRAVELOKA
9.7
/10
Reviewed 174 week(s) ago
Bersih dan nyaman sehingga sangat cocok untuk menginap dalam rangka liburan, kerja dan explore.
Find this review helpful?
Siti
icon-origin-TRAVELOKA
9.7
/10
Reviewed 184 week(s) ago
Friendly waiters, clean rooms, really recommend here.
Translated by Google Icon
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Find this review helpful?
Number of reviews per page
20
40