1. Hotel
  2. Indonesia(18,514 hotel)
  3. East Java(1,950 hotel)
  4. Surabaya(562 hotel)
  5. Genteng(52 hotel)
  6. Crown Prince Hotel

Crown Prince Hotel

Jl. Basuki Rahmat 123 - 127 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Exterior / Building
Exterior / Building
Functional Hall
Functional Hall
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According to 3,677 guests
Clean and close to the big mall.
Aris H.
See all reviews
Based on 162 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Es Krim Turin Italian
(0.27 km)
Sharp Bamboo Monument
(0.48 km)
Joko Dolog Statue
(0.80 km)
Mirota Batik & Handicraft
(0.86 km)
Review by Traveloka users

2,136 Traveloka customers have stayed in this hotel and given reviews:

Clean and close to the big mall.
Located on the city center, closed to tunjungan plaza and many more culinary places. Recommended to stay!
Everything is so good in here.
All is good for this hotel. Thanks
Rooms and bed covers are not clean. I would not suggest for family to stay. It's dirty hotel. Toilet not cleaned up, shampoo and shower soap is same. How it can be? Certainly not recommended!
Clean. Comfort place. Best price and strategic location
A nice hotel, but 1 st night found an ant troop inside room and bed linen makes me itchy
I feel great having stay here, good recommendation
Good room, good location, great food
The air-conditioner was not going well (hot).
Based on
162 reviews
Review from
Solo travel9
Friends getaway20
Rating Result
Very Bad
Very Good
Winston A
Hotel with poor service
Only one receptionist during our check in, whereas in front of us there was 4 people. Room is clean. No carpet in the room. So need your slipper as the floor is cold. Bed is comfy. Small table to place your laptop. Not so great for business traveler when you need a real desk to work. WiFi connection is ok. I can work with it without problem. Amenities in the bathroom is really poor. No cotton bud, cotton pad, comb. Then this hotel put shampoo & soap as one liquid in one container in the shower area only. There was no bar soap near the sink. If you want to wash you hand, then you use the same soap / shampoo at the shower. Would be very much better if the hotel can provide soap and bar soap, shampoo, and conditioner in a small separate bottles. Just like what other hotels offer. Why all the power outlets are below the table?! Really difficult if it want to charge your devices. Extremely poor service during breakfast. No one guide you to your table, whereas the breakfast room is very crowded and almost all tables are occupied. In this case, you need to find your table by yourself. Standard food selection with standard taste. Really nothing special with the taste. I was asking a glass of water to the waitress. But it never came. I also asked if we can get cappuccino. And no clear answer from the waitress. She even told me to ask other waitress for this?! (I’m speaking bahasa btw. So no language issue here). Luckily only one night. And for sure, I’m not recommending this hotel. Personally, I won’t come back again.
Business - Oct 31, 2017
Nice 4* hotel
I spent 3 days there. I chose a hotel that well known and accessible. Because I stayed there to prepare my prewed ding photos so my make up artist can go there quickly. The room is not too spacious and the lighting is not too good. I don’t know why but my aircond is not too cold. But I can bear with it. Breakfast was good, they have a lot Indonesian food and it was so tasty. The parking lot is a bit confusing because they don’t have a lot space, but they provide valet parking. Since it is in the middle of busiest area at Surabaya, it made me easier to get everything.
Couples - Oct 24, 2017
Ok for short bussiness visit
Quite clean. Good price for standard hotel in the middle of the city. It’s ok for short bussiness trip. Breakfast is ok but some of the food seems not fresh. Room service and coffee is lawsy. Hallway is dark and elevator only work 1.
Business - Oct 10, 2017
Ardi P
Dinner isnt good
Yesterday we are reserved for dinner with our college . Have a lot of variety for menu but after i want to try something more. I feel the food isnt fresh. Fried rice is cold. Chicken is good enough. Ya just ordinary dinner
Business - Oct 6, 2017
Nice clean... Quite
This 20 floor hotel @ down town of surabaya, city view, there is a spa, free wifii nice Restaurant nice FnB staff 😊 Pool and fitness center available 300 M from K-24 drug store Around 1KM near Tunjungan Plaza 3
Business - Sep 14, 2017
See other reviews

Hotel facility


Hotel policy

  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Porter
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Buffet dinner
    • Buffet lunch
    • Snack bar
    • Snacks
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
    • Photocopier
    • Projector
  • Transportation
    • Area shuttle with surcharge
    • Car rental
    • Limited parking
    • Shopping center shuttle
    • Valet parking
  • Things to Do
    • Children pool
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • Accessibilty
    • Accessible parking
    • Wheelchair accessible
  • Sports and Recreations
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Crown Prince Hotel is located in area / city Genteng.

      The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.03 km away.

      The hotel is located only 1.31 km away from Surabaya Gubeng Station.

      There are plenty of tourist attractions nearby, such as Turin Italian Ice Cream Cafe within 0.27 km, and Sharp Bamboo Monument within 0.48 km.

      About Crown Prince Hotel

      From business event to corporate gathering, Crown Prince Hotel provides complete services and facilities that you and your colleagues need.

      If you plan to have a long-term stay, staying at Crown Prince Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Crown Prince Hotel exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Crown Prince Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at Crown Prince Hotel.

      You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.
      Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
      Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.