Fairfield By Marriott Surabaya

Hotels
8.6
/10
Very Good
4,604 reviews

What Guests Say About Their Stay

Staff Friendliness (125)
Bedroom (119)
Room Space (117)
Bathroom (106)
R***i
9.7
/ 10
Shoutout to Aida at Reception! Her super quick help with my room made my short stay absolutely seamless.
Ida B. S.
9.4
/ 10
Offering exceptional convenience for travelers, this accommodation in Surabaya features a strategic location providing seamless access to the airport and the city center. The experience is further enhanced by the professional and welcoming staff.
Eva P. R.
8.5
/ 10
I stayed for one night during my business trip to Surabaya and the hotel was nice, the staff was so friendly, the room was amazing and clean, and I had the best breakfast and the best service from their staff. This hotel is very recommended.
Tophan A. P.
9.7
/ 10
The location is strategic, the staffs are all friendly and helpful. They proactively ask me what they can do when they see me a little bit confused or hesitant. I like this hotel.
Joseph I. M.
10.0
/ 10
Staff was very attentive and helpful. Hotel rate was reasonable and worth the service. Will definitely stay again when in Surabaya.
In the Area
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Jalan Mayjend Sungkono No 178 Surabaya, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Fairfield by Marriott Surabaya Fairfield By Marriott Surabaya is a hotel in a good neighborhood, which is located at Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Fairfield By Marriott Surabaya

Jalan Mayjend Sungkono No 178 Surabaya, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
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Lobby Fairfield By Marriott Surabaya
Lobby 2 Fairfield By Marriott Surabaya

Discover More About Fairfield By Marriott Surabaya

note: hotel was previously named Fairfield by Marriott Surabaya

Location


Fairfield By Marriott Surabaya is a hotel in a good neighborhood, which is located at Dukuh Pakis.

About Fairfield By Marriott Surabaya

Whether you are planning an event or other special occasions, Fairfield By Marriott Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Fairfield By Marriott Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Fairfield By Marriott Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Fairfield By Marriott Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Fairfield By Marriott Surabaya is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fairfield By Marriott Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Fairfield By Marriott Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fairfield By Marriott Surabaya.

All facilities in Fairfield By Marriott Surabaya

Bar, Cafe and Lounge Fairfield By Marriott Surabaya
Bar, Cafe and Lounge
Swimming Pool Fairfield By Marriott Surabaya
Swimming Pool
Entertainment Facility Fairfield By Marriott Surabaya
Entertainment Facility
Fitness Center Fairfield By Marriott Surabaya
Fitness Center
Functional Hall Fairfield By Marriott Surabaya
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Hot breakfast
  • Show cooking restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Hotel Services

  • Bellhop
  • Doorman
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Porter
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Spa

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Connectivity

  • WiFi in public area (surcharge)

Accommodation Policy & General Information in Fairfield By Marriott Surabaya

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairfield By Marriott Surabaya
270
Number of floors in Fairfield By Marriott Surabaya
30
Another facilities in Fairfield By Marriott Surabaya
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in Fairfield By Marriott Surabaya

What are available facilities at Fairfield By Marriott Surabaya?
There are top facilites at Fairfield By Marriott Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairfield By Marriott Surabaya?
The standard check-in time at Fairfield By Marriott Surabaya is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Fairfield By Marriott Surabaya provide breakfast?
Yes, Fairfield By Marriott Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairfield By Marriott Surabaya?
Fairfield By Marriott Surabaya is a 4.0-star hotel.
How many floors does Fairfield By Marriott Surabaya have?
Fairfield By Marriott Surabaya has 30 floors.
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More Reviews from Other Guests in Fairfield By Marriott Surabaya

8.7
Very Good
From 4,441 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.8

People often mention about Fairfield By Marriott Surabaya
All
Bedroom (75)
Staff Friendliness (68)
Bathroom (66)
Room Space (65)
Ambiance (61)
Hotel Area (59)
Distance to City Center (55)
Accessibility (55)
Wifi (53)
Variety (48)
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Most Recent
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Traveler Reviews Fairfield By Marriott Surabaya

Number of reviews per page
20
40
Customer reviews
Eka G. S.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 day(s) ago
i have to wait more than 30 minutes almost 1 hour standing in the front office waiting for room readiness, not only me, some guest experiencing the same, arriving at 19.00 and the room not ready is not common, especialy you have to wait and standing there almost 1 hour, after arriving the room there are also no towel and bathroom mat, the worst Marriot group hotel that i ever visit
Read More
Find this review helpful?
R***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Shoutout to Aida at Reception! Her super quick help with my room made my short stay absolutely seamless.
Find this review helpful?
B***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Everything was fine until 8:30 PM on December 5th, when the FO trainee made a courtesy call. The senior staff (who were there at the time) should have instructed them not to do courtesy calls after 6 PM. It was a bit frustrating, because I was tired but couldn't sleep. I was already sleepy, but I was startled by the phone call.
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Ida B. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Offering exceptional convenience for travelers, this accommodation in Surabaya features a strategic location providing seamless access to the airport and the city center. The experience is further enhanced by the professional and welcoming staff.
Find this review helpful?
J***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
very good, clean room, good hospitality
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1 people find it helpful
R***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Hotel with a strategic location and close to Ciputra World Surabaya Mall
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
comfortable, nice hotel, good service, cool in short, recommended to stay there
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1 people find it helpful
G***G
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Comfortable hotel, very nice staff.
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1 people find it helpful
Profile Picture
Sri W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
very happy can stay on this hotel,very good hotel and really nice
Find this review helpful?
C***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Good location, nice room. First night, the AC did not work well, so we asked to change rooms and were granted easily. In the new room, AC worked well.
1 people find it helpful
R***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Good service, friendly staff, clean hotel, happened to get a room on the 20th floor, you can see the beauty of Surabaya city from above, overall good, very comfortable during your staycation here, always success Fairfield by Marriott Surabaya
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel with strategic location, good facilities, good food.. Great
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2 people find it helpful
I
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I've stayed here several times, always comfortable.
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sandi t.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A highly recommended hotel for traveling to Surabaya, very elegant and comfortable. Awesome!
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1 people find it helpful
Grace L. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
strategic location.. fast wi fi.. good for business trip
1 people find it helpful
Z***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
My stay at this five-star hotel was truly wonderful. From the moment I arrived, the service was impeccable. The staff was attentive and genuinely welcoming. The room was spacious and beautifully designed, with breathtaking views of the city. The bed was incredibly comfortable, ensuring a perfect night's sleep. The hotel's facilities are superb—the infinity pool is breathtaking, and the spa is an oasis of relaxation. Every dining experience, from the breakfast buffet to the fine dining restaurant, was a culinary feast. This hotel offers the perfect combination of luxury, comfort, and exceptional service. I highly recommend it and will definitely be back.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
This is more of a business hotel... I booked 1 room but it turns out that breakfast is only for 1 person (which usually means if you book 1 room you get 2 breakfasts)
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2 people find it helpful
Supriyanto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Friendly staff, cleanliness, and a pleasant atmosphere. The food is delicious.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Impressive and we have stayed at this hotel several times.
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Chairannur H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
The hotel is comfortable for staycation. I appreciated the room cleaning officer; he knew how to express his thanks to the guest. Thank you, Riyan, for the swan towel creation.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Fairfield By Marriott Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 4,441 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.8

People often mention about Fairfield By Marriott Surabaya
All
Bedroom (75)
Staff Friendliness (68)
Bathroom (66)
Room Space (65)
Ambiance (61)
Hotel Area (59)
Distance to City Center (55)
Accessibility (55)
Wifi (53)
Variety (48)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Fairfield By Marriott Surabaya

Number of reviews per page
20
40
Customer reviews
Eka G. S.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 day(s) ago
i have to wait more than 30 minutes almost 1 hour standing in the front office waiting for room readiness, not only me, some guest experiencing the same, arriving at 19.00 and the room not ready is not common, especialy you have to wait and standing there almost 1 hour, after arriving the room there are also no towel and bathroom mat, the worst Marriot group hotel that i ever visit
Read More
Find this review helpful?
R***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Shoutout to Aida at Reception! Her super quick help with my room made my short stay absolutely seamless.
Find this review helpful?
B***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Everything was fine until 8:30 PM on December 5th, when the FO trainee made a courtesy call. The senior staff (who were there at the time) should have instructed them not to do courtesy calls after 6 PM. It was a bit frustrating, because I was tired but couldn't sleep. I was already sleepy, but I was startled by the phone call.
Translated by Google Icon
See original
Find this review helpful?
Ida B. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Offering exceptional convenience for travelers, this accommodation in Surabaya features a strategic location providing seamless access to the airport and the city center. The experience is further enhanced by the professional and welcoming staff.
Find this review helpful?
J***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
very good, clean room, good hospitality
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1 people find it helpful
R***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Hotel with a strategic location and close to Ciputra World Surabaya Mall
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Find this review helpful?
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
comfortable, nice hotel, good service, cool in short, recommended to stay there
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1 people find it helpful
G***G
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Comfortable hotel, very nice staff.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Sri W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
very happy can stay on this hotel,very good hotel and really nice
Find this review helpful?
C***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Good location, nice room. First night, the AC did not work well, so we asked to change rooms and were granted easily. In the new room, AC worked well.
1 people find it helpful
R***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Good service, friendly staff, clean hotel, happened to get a room on the 20th floor, you can see the beauty of Surabaya city from above, overall good, very comfortable during your staycation here, always success Fairfield by Marriott Surabaya
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Find this review helpful?
H***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel with strategic location, good facilities, good food.. Great
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2 people find it helpful
I
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I've stayed here several times, always comfortable.
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Find this review helpful?
sandi t.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A highly recommended hotel for traveling to Surabaya, very elegant and comfortable. Awesome!
Translated by Google Icon
See original
1 people find it helpful
Grace L. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
strategic location.. fast wi fi.. good for business trip
1 people find it helpful
Z***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
My stay at this five-star hotel was truly wonderful. From the moment I arrived, the service was impeccable. The staff was attentive and genuinely welcoming. The room was spacious and beautifully designed, with breathtaking views of the city. The bed was incredibly comfortable, ensuring a perfect night's sleep. The hotel's facilities are superb—the infinity pool is breathtaking, and the spa is an oasis of relaxation. Every dining experience, from the breakfast buffet to the fine dining restaurant, was a culinary feast. This hotel offers the perfect combination of luxury, comfort, and exceptional service. I highly recommend it and will definitely be back.
Read More
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
This is more of a business hotel... I booked 1 room but it turns out that breakfast is only for 1 person (which usually means if you book 1 room you get 2 breakfasts)
Translated by Google Icon
See original
2 people find it helpful
Supriyanto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Friendly staff, cleanliness, and a pleasant atmosphere. The food is delicious.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Impressive and we have stayed at this hotel several times.
Translated by Google Icon
See original
Find this review helpful?
Chairannur H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
The hotel is comfortable for staycation. I appreciated the room cleaning officer; he knew how to express his thanks to the guest. Thank you, Riyan, for the swan towel creation.
Find this review helpful?
Number of reviews per page
20
40