favehotel Malang

Hotels
8.7
/10
Very Good
3,811 reviews

What Guests Say About Their Stay

Staff Friendliness (170)
Bedroom (153)
Ambiance (148)
Bathroom (135)
Summarized by AI
Commonly described as a comfortable and convenient place to stay, favehotel Malang Tlogomas is appreciated for its strategic location and friendly staff. Guests consistently highlight the cleanliness of the rooms and the quality of the breakfast, making it a popular choice for both leisure and business travelers.

a***i

10.0
/ 10
overall very good
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Santi A.

10.0
/ 10
all the staff are friendly, the breakfast is varied and tastes great, the room is clean, suitable for families. Overall, it's highly recommended😘
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Octavius I.

10.0
/ 10
It's very nice here. Strategic location, responsive and friendly reception service. Good room cleanliness even though the room is not big. Breakfast is quite varied and tastes great. Overall very satisfied with the price of staying which is quite cheap, very adequate with what we get. Goodluck Fave!
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ARI G.

10.0
/ 10
A fun holiday with family. The staff is friendly, fast response, & the service is very good.
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F***i

10.0
/ 10
The rooms are nice, clean, the bathroom is also clean. The motorbike parking area is safe, the staff is very friendly and helpful.
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In the Area
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Jalan Tlogomas No. 25, Lowokwaru, Malang, Jawa Timur, Indonesia, 65144

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at favehotel Malang is a good choice when you are visiting Lowokwaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around favehotel Malang

Jalan Tlogomas No. 25, Lowokwaru, Malang, Jawa Timur, Indonesia, 65144
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Lobby favehotel Malang
Lobby 2 favehotel Malang

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Location


Staying at favehotel Malang is a good choice when you are visiting Lowokwaru.

About favehotel Malang

For you, travelers who wish to travel comfortably on a budget, favehotel Malang is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at favehotel Malang.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from favehotel Malang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

favehotel Malang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, favehotel Malang is the right place to stay.

All facilities in favehotel Malang

Lobby favehotel Malang
Lobby
Exterior favehotel Malang
Exterior
Bedroom favehotel Malang
Bedroom
In-room Bathroom favehotel Malang
In-room Bathroom
Restaurant favehotel Malang
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • Smoking area

Business Facilities

  • Meeting facilities

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in favehotel Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at favehotel Malang
88
Number of floors in favehotel Malang
6
Another facilities in favehotel Malang
24-hour room service, Room service, Safety deposit box, WiFi in public area, Smoking area

Frequently asked question in favehotel Malang

What are available facilities at favehotel Malang?
There are top facilites at favehotel Malang such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at favehotel Malang?
The standard check-in time at favehotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of favehotel Malang?
favehotel Malang is a 3.0-star hotel.
How many floors does favehotel Malang have?
favehotel Malang has 6 floors.
How many rooms are available at favehotel Malang?
favehotel Malang has 88 rooms in total.
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More Reviews from Other Guests in favehotel Malang

Overall Ratings & Reviews favehotel Malang

Traveloka (3,798)
Other sources (13)
8.7
Very Good
From 3,798 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

8.8

Summarized by AI

Commonly described as a comfortable and convenient place to stay, favehotel Malang Tlogomas is appreciated for its strategic location and friendly staff. Guests consistently highlight the cleanliness of the rooms and the quality of the breakfast, making it a popular choice for both leisure and business travelers.
Helpful Staff
Guests consistently praise the staff at favehotel Malang Tlogomas for their friendliness, helpfulness, and initiative. Many reviewers highlight the positive interactions they had with the staff, noting their professionalism and willingness to assist with requests. This contributes significantly to a comfortable and welcoming atmosphere for guests during their stay.
Breakfast Quality
The breakfast at favehotel Malang Tlogomas receives positive feedback for its quality and variety. Guests appreciate the tasty and diverse options available, which enhance their overall experience. The enjoyable breakfast is often mentioned as a highlight, contributing to the hotel's reputation for providing a satisfying stay.
Strategic Location
Favehotel Malang Tlogomas is frequently praised for its strategic location, providing easy access to various attractions and amenities. Guests appreciate its proximity to Universitas Brawijaya, the city center, and nearby dining options. The convenient location makes it a popular choice for both tourists and business travelers seeking accessibility and convenience.
People often mention about favehotel Malang
All
Staff Friendliness (100)
Bedroom (92)
Ambiance (90)
Accessibility (76)
Family Friendly (73)
Bathroom (70)
Hotel Area (67)
Wifi (66)
Distance to City Center (63)
Variety (63)
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Traveler Reviews favehotel Malang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This is the second time I have stayed at this hotel, because apart from being comfortable, the breakfast menu is varied.
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K***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Cleaning services are maintained to be number 1.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It's great, nothing disappointing.
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kho f. i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
Improve cleanliness and for restaurants, please pay attention to the quality of the food because I wanted to eat soto mie, the soto was stale and made me drool, but it was served and some people were already eating.
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Firdaus
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I stayed there for two days, and both breakfasts were salty. This has never happened before. Hopefully, it will be fixed next time.
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1 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Mr. Firdaus, Thank you for taking the time to share your experience staying at Favehotel Malang. We greatly appreciate your continued trust in us, including your feedback regarding the breakfast experience during your two-day stay. We apologize for any inconvenience you experienced, particularly that some breakfast items were too salty and did not match your previous experience. This feedback is very important to us, as the quality and taste of our food are a key part of the service we always uphold. Therefore, we have forwarded your feedback to the relevant kitchen and operations teams for immediate evaluation and improvement of our recipe standards and pre-serving taste checks. We are committed to maintaining the quality of our food and providing an even more satisfying dining experience on your next stay. Thank you again for your thoughtfulness and concern, which helps us improve the quality of our service. We hope to welcome you back in the future for a more comfortable and enjoyable stay. Sincerely, Mohammad Rafi
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Affan S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Recommendations for family & relations
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Accommodation's Reply
18 Feb 2026
Dear Mr. Affan S., Thank you very much for your review and feedback after your stay at Favehotel Malang. We are honored to know that our hotel is your recommended choice for your family and friends. Your compliments are a great inspiration to our entire team in maintaining the quality of service, amenities, and a pleasant stay for all guests. We strive to provide the best service with consistent standards so that every visit is a positive and memorable experience. Thank you again for your trust and support. We look forward to welcoming you, your family, and friends again on your next visit. Sincerely, Santi Puspa - General Manager
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Y***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The experience of staying at this hotel was quite good and pleasant, besides the friendliness of the staff, the location is close to my destination. The room and bathroom were clean and the hot water was also running well. However, when I stayed there, there were several power outages so the elevator was out and we had to use the emergency stairs from the 6th floor to the ground floor with my parents, poor mother was out of breath and tired going down the stairs. Hopefully this incident will not happen again, it would be better if the technicians were more prepared to turn on the building's generator. For security, it was not always on standby so when entering and exiting the hotel because it is close to the main road and the flow of vehicles is quite busy, it was a bit difficult to enter and exit the hotel because there was no direction. Hopefully the good service will be maintained and there will be further improvements in the future.
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at favehotel Malang. We greatly appreciate your honest and thorough review, as it is invaluable in helping us improve the quality of our service in the future. We are pleased to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room and bathroom, and the working hot water facilities. We also appreciate the hotel's excellent location, making it convenient to travel to various nearby attractions. However, we apologize for the inconvenience you experienced during the power outage. We are very sorry that you and your parents had to use the fire escape from the 6th floor to the ground floor, especially as this situation must have left you feeling tired and uncomfortable. This is certainly not the experience we expect from our guests. Your suggestion regarding the preparedness of technicians in operating the generator has been taken seriously and immediately communicated to management to ensure that emergency procedures can be carried out more quickly, responsively, and efficiently in the future. We also apologize for any inconvenience caused by the security personnel not always being readily available to assist with smooth access to and from the hotel premises, especially in the relatively heavy traffic in the surrounding area. We have informed the relevant team to assess and improve the management and readiness of staff for the safety and comfort of all guests. We greatly appreciate your compliments and suggestions for improvement. Such criticism motivates us to maintain the quality of our service and make necessary improvements to make future guests' stays even more comfortable. We hope to welcome you back in the future for an even better and more memorable experience. Sincerely, Mohammad Rafi
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Stefani D. P. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel is comfortable and in a strategic location, easy to get anywhere
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Accommodation's Reply
18 Feb 2026
Dear Ms. Stefani D.P.D., Thank you very much for your review of your stay at favehotel Malang. We are delighted to hear that you felt comfortable during your stay at our hotel and appreciated the excellent location and convenient access to various places around the city. Guest comfort and ease of travel are among our top priorities, so your compliments are a source of pride and motivation for our entire team to continue striving to maintain and improve the quality of our service. We hope this positive experience will be a reason for you to return to stay with us in the future. We always welcome you and are ready to provide you with the best service. Thank you again for your trust. Sincerely, Mochammad Rafi
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M***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The staff were all friendly. The rooms were clean. Breakfast had a bit of variety, but it was decent for the price.
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Ms./Mrs. Iman S., Thank you very much for taking the time to share your experience staying at favehotel Malang. We greatly appreciate your review. We are delighted to hear that you were impressed with the friendliness of our staff and the comfort and cleanliness of our rooms during your stay. Guest satisfaction and comfort are our top priority, and your compliments are a valuable inspiration for our entire team to continue providing the best service. Regarding the variety of the breakfast menu, we also appreciate your feedback. This is an important point that we will use to evaluate and improve the quality of our service, including providing a more diverse menu to meet guest expectations. We hope your overall stay was pleasant, and we look forward to welcoming you back in the future for an even better experience. Sincerely, Mohammad Rafi
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Iman S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall OK, the only downside is that the parking space is narrow.
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Ms./Mrs. Iman S., Thank you for taking the time to share your experience staying at favehotel Malang. We greatly appreciate your feedback and trust in us. We are delighted to hear that your stay was generally very good. We particularly appreciate your suggestion regarding the limited parking space. We understand that convenience and easy access to parking are important for a relaxing stay, and we apologize if this did not fully meet your expectations. This feedback is invaluable to us as we continuously strive to improve the quality of our facilities and services for all our guests. We hope to welcome you back in the future for an even more comfortable and enjoyable stay. If you have any special requests or needs for your next visit, our team will be happy to assist you. Sincerely, Mohammad Rafi
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Hello, I am one of the loyal customers of fave hotels in any city... And fave Malang is one of the best in my opinion. The other day when I stayed here, I complained about the toothbrush being too rough... yesterday I stayed here, the toothbrush was replaced with a softer one 😍😍... I really love the service, they really listen to customer complaints and immediately fix it quickly
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Warm greetings from favehotel Malang. Thank you for taking the time to share your memorable stay experience. We are delighted to know that you are a regular customer of fave hotels in various cities, and that favehotel Malang is one of the best hotels you've experienced. We especially appreciate your trust and feedback regarding the toothbrush issue that you found uncomfortable. For us, every guest's feedback is invaluable and a vital part of our continuous improvement in service quality. Therefore, we are very pleased to know that the change we have made can provide you with even greater comfort on your next stay. We are committed to listening to, understanding, and responding to every guest's needs quickly and attentively. Your satisfaction and comfort during your stay are our top priority, and positive reviews like this are a great inspiration for the entire team to consistently provide the best service. We hope to welcome you again on your next stay and provide you with another memorable experience. Sincerely, Mohammad Rafi
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E***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly staff Comfortable rooms The food served is quite tasty and varied
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at favehotel Malang. We are delighted to hear that you were satisfied with the friendliness of our staff, the comfort of your rooms, and the diverse food options that met your expectations. Your compliments are a great inspiration to our entire team in maintaining the quality of our service and providing memorable stays for all our guests. We believe that guest comfort and satisfaction are our top priority, and positive reviews like this encourage us to continue striving for improvement. We hope to welcome you back on your next stay and provide you with another memorable experience. Thank you for your trust in us. Sincerely, Mohammad Rafi
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Fanny F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
hotel staff is friendly, unfortunately parking is limited
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Accommodation's Reply
18 Feb 2026
Dear Ms. Fanny F., Thank you for taking the time to write a review and share your experience staying at FaveHotel Malang. We greatly appreciate your compliments on our staff's service. Friendly, responsive, and professional service is our core commitment to ensuring every guest feels comfortable throughout their stay. We also appreciate your feedback regarding the limited parking space. We understand that parking availability is crucial for guest convenience. To help address this, we offer a valet parking service to make your parking process easier and more convenient. Our team is happy to assist you from arrival until you need to use your vehicle again. Your feedback is invaluable to us as it helps us improve the quality of our facilities and services in the future. We hope to welcome you again in the future and provide you with an even more comfortable and memorable stay. Sincerely, Mohammad Rafi
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Anita F. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Have stayed at Fave hotels many times, all of them are good and comfortable.
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Accommodation's Reply
18 Feb 2026
Dear Ms. Anita F.S., Thank you very much for sharing your experience at FaveHotel Malang. We appreciate your support and hope to see you again soon. Your positive feedback is a great encouragement for us to continue improving our services, cleanliness, and facilities. We will continue to strive to provide you with an even more pleasant stay. We hope to welcome you back soon! Thank you! Mohammed Rafi
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dian f.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
The staff was friendly, the room was clean but small. The sofa and carpet in the room were worn, making it less aesthetically pleasing. The room didn't smell good.
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Mr. Dien F., Thank you for taking the time to share your experience at Fave Hotel Malang. We greatly appreciate your feedback. We are delighted to hear that you were satisfied with the friendly staff and the cleanliness of your room throughout your stay. Providing the best service to all our guests is our top priority. However, we apologize for any inconvenience you experienced regarding the worn condition of the sofa and carpet, the uncomfortable room size, and the room odor that did not meet your expectations. Your feedback is invaluable to us as it is crucial for improving the overall quality of facilities and comfort of our rooms. We have informed the relevant team so they can conduct further inspections and maintenance, as well as ensure the cleanliness and comfort of the rooms for future guests. We hope this experience will not diminish your trust in us, and we look forward to welcoming you back in the future for an even more pleasant and enjoyable stay. Sincerely, Mohammad Rafi
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lina d. h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The service is great, the location is friendly and strategic.
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for staying at favehotel Malang and for taking the time to write a review. We are delighted to receive your valuable feedback regarding our friendly and attentive service, as well as our convenient location. Your valuable feedback encourages our team to further improve our services, comfort, and facilities to meet your expectations. We hope to welcome you back to favehotel Malang again. Please contact us if you have any requests or concerns. Thank you, Mohammed Rafi.
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A***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The service is not satisfactory, the staff and receptionist are not friendly. Please make improvements in the future.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at favehotel Malang. We apologize if the service from our team, especially the reception staff, did not meet your expectations. Your feedback is important to our management. Friendly and quality service is a core commitment of favehotel Malang in providing comfortable stays for all guests. Therefore, we will immediately evaluate and provide recommendations to all relevant team members to ensure that service standards are continuously maintained and improved in the future. We greatly appreciate your comments and suggestions, which help us to further improve and enhance the quality of our service. We sincerely hope that favehotel Malang will have the opportunity to welcome you again and provide you with an even better stay on your next visit. Sincerely, Mohammad Rafi
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The location is very strategic, right next to it is the AADK cafe with live music. There is also fried duck. There are lots of foods, across from there is also a 24-hour Madura stall. The hotel staff are very friendly and very proactive. The breakfast food is also delicious and varied. The hotel area and room + bathroom are also very clean. It is very comfortable, makes you want to stay again
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your positive review about your stay at favehotel Malang. We greatly appreciate your kind feedback. We are delighted to know that the hotel's excellent location, with numerous restaurants nearby, provided convenience throughout your stay. Your comments about the friendly and enthusiastic staff are a great inspiration to all our staff to continue providing the best possible service to all guests. Furthermore, we are grateful that the quality of the breakfast, the variety of the menu, and the cleanliness of the hotel grounds, rooms, and bathrooms met your expectations. Guest comfort is our top priority, and your satisfaction is our pride. We hope to welcome you back to favehotel Malang on your next visit. Thank you for your trust. Sincerely, Mohammad Rafi
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The location is very close to Brawijaya University, so it is highly recommended for attending graduation ceremonies.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at favehotel Malang. We appreciate your appreciation of our hotel's location near Brawijaya University. We are delighted to hear that this strategic location provided you with convenience, especially when attending graduation ceremonies or other academic events. This is one of the advantages of favehotel Malang, which we hope to add to the value of our guests. We hope your stay with us was memorable and enjoyable. We look forward to welcoming you back to favehotel Malang in the future. Sincerely, Mohammad Rafi
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Stenly K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The staff is very friendly and helpful, the location is near the mall, the rooms are clean, the food is good.
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Accommodation's Reply
02 Jan 2026
Dear Mr. Stanley, Thank you so much for taking the time to write such a positive review about your stay at favehotel Malang. We greatly appreciate your compliments on the friendliness and willingness of our staff to provide the best service, as well as your positive rating regarding the hotel's excellent location, the cleanliness of the rooms, and the quality of the food we served. Your review is a great inspiration to our entire team in continuously maintaining and improving our standards of service and comfort for all our guests. We hope this memorable experience will be the reason you choose favehotel Malang again for your next stay. We look forward to welcoming you back to favehotel Malang once more. Sincerely, Mohammad Rafi
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Number of reviews per page
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Exterior 4 favehotel Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews favehotel Malang

Traveloka (3,798)
Other sources (13)
8.7
Very Good
From 3,798 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

8.8

Summarized by AI

Commonly described as a comfortable and convenient place to stay, favehotel Malang Tlogomas is appreciated for its strategic location and friendly staff. Guests consistently highlight the cleanliness of the rooms and the quality of the breakfast, making it a popular choice for both leisure and business travelers.
Helpful Staff
Guests consistently praise the staff at favehotel Malang Tlogomas for their friendliness, helpfulness, and initiative. Many reviewers highlight the positive interactions they had with the staff, noting their professionalism and willingness to assist with requests. This contributes significantly to a comfortable and welcoming atmosphere for guests during their stay.
Breakfast Quality
The breakfast at favehotel Malang Tlogomas receives positive feedback for its quality and variety. Guests appreciate the tasty and diverse options available, which enhance their overall experience. The enjoyable breakfast is often mentioned as a highlight, contributing to the hotel's reputation for providing a satisfying stay.
Strategic Location
Favehotel Malang Tlogomas is frequently praised for its strategic location, providing easy access to various attractions and amenities. Guests appreciate its proximity to Universitas Brawijaya, the city center, and nearby dining options. The convenient location makes it a popular choice for both tourists and business travelers seeking accessibility and convenience.
People often mention about favehotel Malang
All
Staff Friendliness (100)
Bedroom (92)
Ambiance (90)
Accessibility (76)
Family Friendly (73)
Bathroom (70)
Hotel Area (67)
Wifi (66)
Distance to City Center (63)
Variety (63)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews favehotel Malang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This is the second time I have stayed at this hotel, because apart from being comfortable, the breakfast menu is varied.
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K***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Cleaning services are maintained to be number 1.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It's great, nothing disappointing.
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kho f. i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
Improve cleanliness and for restaurants, please pay attention to the quality of the food because I wanted to eat soto mie, the soto was stale and made me drool, but it was served and some people were already eating.
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Firdaus
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I stayed there for two days, and both breakfasts were salty. This has never happened before. Hopefully, it will be fixed next time.
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Accommodation's Reply
23 Feb 2026
Dear Mr. Firdaus, Thank you for taking the time to share your experience staying at Favehotel Malang. We greatly appreciate your continued trust in us, including your feedback regarding the breakfast experience during your two-day stay. We apologize for any inconvenience you experienced, particularly that some breakfast items were too salty and did not match your previous experience. This feedback is very important to us, as the quality and taste of our food are a key part of the service we always uphold. Therefore, we have forwarded your feedback to the relevant kitchen and operations teams for immediate evaluation and improvement of our recipe standards and pre-serving taste checks. We are committed to maintaining the quality of our food and providing an even more satisfying dining experience on your next stay. Thank you again for your thoughtfulness and concern, which helps us improve the quality of our service. We hope to welcome you back in the future for a more comfortable and enjoyable stay. Sincerely, Mohammad Rafi
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Affan S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Recommendations for family & relations
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Accommodation's Reply
18 Feb 2026
Dear Mr. Affan S., Thank you very much for your review and feedback after your stay at Favehotel Malang. We are honored to know that our hotel is your recommended choice for your family and friends. Your compliments are a great inspiration to our entire team in maintaining the quality of service, amenities, and a pleasant stay for all guests. We strive to provide the best service with consistent standards so that every visit is a positive and memorable experience. Thank you again for your trust and support. We look forward to welcoming you, your family, and friends again on your next visit. Sincerely, Santi Puspa - General Manager
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Y***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The experience of staying at this hotel was quite good and pleasant, besides the friendliness of the staff, the location is close to my destination. The room and bathroom were clean and the hot water was also running well. However, when I stayed there, there were several power outages so the elevator was out and we had to use the emergency stairs from the 6th floor to the ground floor with my parents, poor mother was out of breath and tired going down the stairs. Hopefully this incident will not happen again, it would be better if the technicians were more prepared to turn on the building's generator. For security, it was not always on standby so when entering and exiting the hotel because it is close to the main road and the flow of vehicles is quite busy, it was a bit difficult to enter and exit the hotel because there was no direction. Hopefully the good service will be maintained and there will be further improvements in the future.
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at favehotel Malang. We greatly appreciate your honest and thorough review, as it is invaluable in helping us improve the quality of our service in the future. We are pleased to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room and bathroom, and the working hot water facilities. We also appreciate the hotel's excellent location, making it convenient to travel to various nearby attractions. However, we apologize for the inconvenience you experienced during the power outage. We are very sorry that you and your parents had to use the fire escape from the 6th floor to the ground floor, especially as this situation must have left you feeling tired and uncomfortable. This is certainly not the experience we expect from our guests. Your suggestion regarding the preparedness of technicians in operating the generator has been taken seriously and immediately communicated to management to ensure that emergency procedures can be carried out more quickly, responsively, and efficiently in the future. We also apologize for any inconvenience caused by the security personnel not always being readily available to assist with smooth access to and from the hotel premises, especially in the relatively heavy traffic in the surrounding area. We have informed the relevant team to assess and improve the management and readiness of staff for the safety and comfort of all guests. We greatly appreciate your compliments and suggestions for improvement. Such criticism motivates us to maintain the quality of our service and make necessary improvements to make future guests' stays even more comfortable. We hope to welcome you back in the future for an even better and more memorable experience. Sincerely, Mohammad Rafi
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Stefani D. P. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel is comfortable and in a strategic location, easy to get anywhere
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Accommodation's Reply
18 Feb 2026
Dear Ms. Stefani D.P.D., Thank you very much for your review of your stay at favehotel Malang. We are delighted to hear that you felt comfortable during your stay at our hotel and appreciated the excellent location and convenient access to various places around the city. Guest comfort and ease of travel are among our top priorities, so your compliments are a source of pride and motivation for our entire team to continue striving to maintain and improve the quality of our service. We hope this positive experience will be a reason for you to return to stay with us in the future. We always welcome you and are ready to provide you with the best service. Thank you again for your trust. Sincerely, Mochammad Rafi
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M***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The staff were all friendly. The rooms were clean. Breakfast had a bit of variety, but it was decent for the price.
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Accommodation's Reply
18 Feb 2026
Dear Ms./Mrs. Iman S., Thank you very much for taking the time to share your experience staying at favehotel Malang. We greatly appreciate your review. We are delighted to hear that you were impressed with the friendliness of our staff and the comfort and cleanliness of our rooms during your stay. Guest satisfaction and comfort are our top priority, and your compliments are a valuable inspiration for our entire team to continue providing the best service. Regarding the variety of the breakfast menu, we also appreciate your feedback. This is an important point that we will use to evaluate and improve the quality of our service, including providing a more diverse menu to meet guest expectations. We hope your overall stay was pleasant, and we look forward to welcoming you back in the future for an even better experience. Sincerely, Mohammad Rafi
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Iman S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall OK, the only downside is that the parking space is narrow.
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Accommodation's Reply
18 Feb 2026
Dear Ms./Mrs. Iman S., Thank you for taking the time to share your experience staying at favehotel Malang. We greatly appreciate your feedback and trust in us. We are delighted to hear that your stay was generally very good. We particularly appreciate your suggestion regarding the limited parking space. We understand that convenience and easy access to parking are important for a relaxing stay, and we apologize if this did not fully meet your expectations. This feedback is invaluable to us as we continuously strive to improve the quality of our facilities and services for all our guests. We hope to welcome you back in the future for an even more comfortable and enjoyable stay. If you have any special requests or needs for your next visit, our team will be happy to assist you. Sincerely, Mohammad Rafi
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Hello, I am one of the loyal customers of fave hotels in any city... And fave Malang is one of the best in my opinion. The other day when I stayed here, I complained about the toothbrush being too rough... yesterday I stayed here, the toothbrush was replaced with a softer one 😍😍... I really love the service, they really listen to customer complaints and immediately fix it quickly
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Warm greetings from favehotel Malang. Thank you for taking the time to share your memorable stay experience. We are delighted to know that you are a regular customer of fave hotels in various cities, and that favehotel Malang is one of the best hotels you've experienced. We especially appreciate your trust and feedback regarding the toothbrush issue that you found uncomfortable. For us, every guest's feedback is invaluable and a vital part of our continuous improvement in service quality. Therefore, we are very pleased to know that the change we have made can provide you with even greater comfort on your next stay. We are committed to listening to, understanding, and responding to every guest's needs quickly and attentively. Your satisfaction and comfort during your stay are our top priority, and positive reviews like this are a great inspiration for the entire team to consistently provide the best service. We hope to welcome you again on your next stay and provide you with another memorable experience. Sincerely, Mohammad Rafi
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E***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly staff Comfortable rooms The food served is quite tasty and varied
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at favehotel Malang. We are delighted to hear that you were satisfied with the friendliness of our staff, the comfort of your rooms, and the diverse food options that met your expectations. Your compliments are a great inspiration to our entire team in maintaining the quality of our service and providing memorable stays for all our guests. We believe that guest comfort and satisfaction are our top priority, and positive reviews like this encourage us to continue striving for improvement. We hope to welcome you back on your next stay and provide you with another memorable experience. Thank you for your trust in us. Sincerely, Mohammad Rafi
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Fanny F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
hotel staff is friendly, unfortunately parking is limited
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Accommodation's Reply
18 Feb 2026
Dear Ms. Fanny F., Thank you for taking the time to write a review and share your experience staying at FaveHotel Malang. We greatly appreciate your compliments on our staff's service. Friendly, responsive, and professional service is our core commitment to ensuring every guest feels comfortable throughout their stay. We also appreciate your feedback regarding the limited parking space. We understand that parking availability is crucial for guest convenience. To help address this, we offer a valet parking service to make your parking process easier and more convenient. Our team is happy to assist you from arrival until you need to use your vehicle again. Your feedback is invaluable to us as it helps us improve the quality of our facilities and services in the future. We hope to welcome you again in the future and provide you with an even more comfortable and memorable stay. Sincerely, Mohammad Rafi
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Anita F. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Have stayed at Fave hotels many times, all of them are good and comfortable.
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Accommodation's Reply
18 Feb 2026
Dear Ms. Anita F.S., Thank you very much for sharing your experience at FaveHotel Malang. We appreciate your support and hope to see you again soon. Your positive feedback is a great encouragement for us to continue improving our services, cleanliness, and facilities. We will continue to strive to provide you with an even more pleasant stay. We hope to welcome you back soon! Thank you! Mohammed Rafi
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dian f.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
The staff was friendly, the room was clean but small. The sofa and carpet in the room were worn, making it less aesthetically pleasing. The room didn't smell good.
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Accommodation's Reply
18 Feb 2026
Dear Mr. Dien F., Thank you for taking the time to share your experience at Fave Hotel Malang. We greatly appreciate your feedback. We are delighted to hear that you were satisfied with the friendly staff and the cleanliness of your room throughout your stay. Providing the best service to all our guests is our top priority. However, we apologize for any inconvenience you experienced regarding the worn condition of the sofa and carpet, the uncomfortable room size, and the room odor that did not meet your expectations. Your feedback is invaluable to us as it is crucial for improving the overall quality of facilities and comfort of our rooms. We have informed the relevant team so they can conduct further inspections and maintenance, as well as ensure the cleanliness and comfort of the rooms for future guests. We hope this experience will not diminish your trust in us, and we look forward to welcoming you back in the future for an even more pleasant and enjoyable stay. Sincerely, Mohammad Rafi
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lina d. h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The service is great, the location is friendly and strategic.
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for staying at favehotel Malang and for taking the time to write a review. We are delighted to receive your valuable feedback regarding our friendly and attentive service, as well as our convenient location. Your valuable feedback encourages our team to further improve our services, comfort, and facilities to meet your expectations. We hope to welcome you back to favehotel Malang again. Please contact us if you have any requests or concerns. Thank you, Mohammed Rafi.
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A***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The service is not satisfactory, the staff and receptionist are not friendly. Please make improvements in the future.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at favehotel Malang. We apologize if the service from our team, especially the reception staff, did not meet your expectations. Your feedback is important to our management. Friendly and quality service is a core commitment of favehotel Malang in providing comfortable stays for all guests. Therefore, we will immediately evaluate and provide recommendations to all relevant team members to ensure that service standards are continuously maintained and improved in the future. We greatly appreciate your comments and suggestions, which help us to further improve and enhance the quality of our service. We sincerely hope that favehotel Malang will have the opportunity to welcome you again and provide you with an even better stay on your next visit. Sincerely, Mohammad Rafi
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The location is very strategic, right next to it is the AADK cafe with live music. There is also fried duck. There are lots of foods, across from there is also a 24-hour Madura stall. The hotel staff are very friendly and very proactive. The breakfast food is also delicious and varied. The hotel area and room + bathroom are also very clean. It is very comfortable, makes you want to stay again
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your positive review about your stay at favehotel Malang. We greatly appreciate your kind feedback. We are delighted to know that the hotel's excellent location, with numerous restaurants nearby, provided convenience throughout your stay. Your comments about the friendly and enthusiastic staff are a great inspiration to all our staff to continue providing the best possible service to all guests. Furthermore, we are grateful that the quality of the breakfast, the variety of the menu, and the cleanliness of the hotel grounds, rooms, and bathrooms met your expectations. Guest comfort is our top priority, and your satisfaction is our pride. We hope to welcome you back to favehotel Malang on your next visit. Thank you for your trust. Sincerely, Mohammad Rafi
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The location is very close to Brawijaya University, so it is highly recommended for attending graduation ceremonies.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at favehotel Malang. We appreciate your appreciation of our hotel's location near Brawijaya University. We are delighted to hear that this strategic location provided you with convenience, especially when attending graduation ceremonies or other academic events. This is one of the advantages of favehotel Malang, which we hope to add to the value of our guests. We hope your stay with us was memorable and enjoyable. We look forward to welcoming you back to favehotel Malang in the future. Sincerely, Mohammad Rafi
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Stenly K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The staff is very friendly and helpful, the location is near the mall, the rooms are clean, the food is good.
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Accommodation's Reply
02 Jan 2026
Dear Mr. Stanley, Thank you so much for taking the time to write such a positive review about your stay at favehotel Malang. We greatly appreciate your compliments on the friendliness and willingness of our staff to provide the best service, as well as your positive rating regarding the hotel's excellent location, the cleanliness of the rooms, and the quality of the food we served. Your review is a great inspiration to our entire team in continuously maintaining and improving our standards of service and comfort for all our guests. We hope this memorable experience will be the reason you choose favehotel Malang again for your next stay. We look forward to welcoming you back to favehotel Malang once more. Sincerely, Mohammad Rafi
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