Golden Tulip Balikpapan Hotel and Suites

Hotels
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Jl Jend Sudirman No 7, Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
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About Accommodation

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Staying at Golden Tulip Balikpapan Hotel and Suites is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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8.5
/ 10
Fahmi Y.
Facility very excellence, the give me more than I needed. It's wonderful sea view, restaurant is the best food, it is recommended place to visit

Location Info

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Jl Jend Sudirman No 7, Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
Lobby Golden Tulip Balikpapan Hotel and Suites
Lobby 2 Golden Tulip Balikpapan Hotel and Suites

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Location


Staying at Golden Tulip Balikpapan Hotel and Suites is a good choice when you are visiting Balikpapan City Center.

The hotel has a very good location, also near the Sultan Aji Muhammad Sulaiman International Airport (BPN), which is only 5.44 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Golden Tulip Balikpapan Hotel and Suites

From business event to corporate gathering, Golden Tulip Balikpapan Hotel and Suites provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Golden Tulip Balikpapan Hotel and Suites exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Golden Tulip Balikpapan Hotel and Suites is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Golden Tulip Balikpapan Hotel and Suites.

All Facilities

Bar, Cafe and Lounge Golden Tulip Balikpapan Hotel and Suites
Bar, Cafe and Lounge
Swimming Pool Golden Tulip Balikpapan Hotel and Suites
Swimming Pool
Fitness Center Golden Tulip Balikpapan Hotel and Suites
Fitness Center
Functional Hall Golden Tulip Balikpapan Hotel and Suites
Functional Hall
Common Space Golden Tulip Balikpapan Hotel and Suites
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Valet parking

General

  • AC
  • Family room
  • Swimming pool
  • Smoking area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

Additional Policy

The Swimming Pool, Fitness Center and Spa facilities are temporarily closed until 29 January 2021, based on the Mayor's Circular regarding the Enforcement of Restrictions on Community Activities (PPKM).

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Golden Tulip Balikpapan Hotel and Suites?
There are top facilites at Golden Tulip Balikpapan Hotel and Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Tulip Balikpapan Hotel and Suites?
The standard check-in time at Golden Tulip Balikpapan Hotel and Suites is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 6,924 verified guests reviews
8.3
Impressive
Fantastic
1,978
Very Good
3,402
Satisfying
425
Average
1,119
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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HA
Henny A.
8.8
/ 10
05 Nov 2023
So far so good. Recommended.
Review photo of Golden Tulip Balikpapan Hotel and Suites from Henny A.
Review photo of Golden Tulip Balikpapan Hotel and Suites 2 from Henny A.

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TT
Tjiu T. T.
Business
8.5
/ 10
19 Feb 2024
Always good experience to stay at The Grove Suites
Review photo of Golden Tulip Balikpapan Hotel and Suites from Tjiu T. T.

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Accommodation's Reply
15 Mar 2024
Dear Tjiu Tjong Tjum, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivia Palalongan. General Manager.
Untung N. W.
Business
8.5
/ 10
25 Nov 2023
Pleasant hotel in the city center. Even though I only have 1 day left, I like it and will come back again. For staff, it may be because during peak check in hours so that the welcome is less pronounced. Room selected but not sea view. For restaurants with ok food, it is only divided in several spots so you don't know there are other types of food. At check out also because it is during peak hours so waiting for your turn for check out service.
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Review photo of Golden Tulip Balikpapan Hotel and Suites from Untung N. W.
Review photo of Golden Tulip Balikpapan Hotel and Suites 2 from Untung N. W.

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nm
nfn m.
6.6
/ 10
29 May 2023
Pantry smells bad, aircon leaking & gives annoying sounds
Review photo of Golden Tulip Balikpapan Hotel and Suites from Murdani M.
Review photo of Golden Tulip Balikpapan Hotel and Suites 2 from Murdani M.

1 liked this review

Accommodation's Reply
16 Jun 2023
Dear Murdani, Thank you for the review of our hotel. We apologize if our facilities and services did not meet your expectation. We keep looking forward to seeing you again very soon. Sincerely, Olivia Palalongan. General Manager.
Martha W. N.
Staycation
6.4
/ 10
13 Nov 2022
This hotel has a unique design for the lobby and swimming pool. The lobby has an open concept facing the infinity pool. The pool was beautiful, close to the ocean. That's why it was quite windy. Swimming time might not be long, especially for kids, since it got chilly fast due to the wind. There were lots of people waiting to be checked-in at the small lobby and no Air Conditioner. So yeah, it was so hot when we were waiting for the check-in process. We checked in at 2 pm but the room wasn't ready yet, even though it was stated that check-in time is at 2 pm. We asked when it would be ready and the staff said she wasn't sure. She promised that the hotel would call us when the room was ready. So we left to get some lunch while waiting for the call, but no one called us. At 3 pm, we decided to call the hotel and they said that the room was ready (broken promises, duh). And no compensation whatsoever for the late check-in process. Other hotels usually offer at least a complimentary drink. Also, we need to put a deposit of 200k Rupiahs at the time of check-in. The front desk staff were efficient, but they seemed indifferent. I think it would be better if they were more friendly to guests and offered more smile. After all, they are in hospitality sector. Hailing the elevator to go up and down the floor was always a headache. Too many people staying means the waiting time for the elevator was quite long. Breakfast place was also too crowded. Taste of the food and drink was decent. They offered variety. And the fee for additional person was not that pricey, it was just 57k/pax. The room was quite a jackpot though. It was spacious but the price was not too expensive. We stayed at the junior suite, with 2 bedrooms and 2 bathrooms. The furniture was in a good condition. There was a balcony next to the living room. The kitchen was provided with utensils, a fridge, stove, and water dispenser. Some of the towels in the bathrooms were already worn out. Overall, we had a comfortable stay, but we won't have a repeat again.
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Review photo of Golden Tulip Balikpapan Hotel and Suites from Martha W. N.
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Review photo of Golden Tulip Balikpapan Hotel and Suites 4 from Martha W. N.
Review photo of Golden Tulip Balikpapan Hotel and Suites 5 from Martha W. N.
Review photo of Golden Tulip Balikpapan Hotel and Suites 6 from Martha W. N.

1 liked this review

Accommodation's Reply
25 Nov 2022
Dear Martha, Thank you for the review of our hotel. We apologize if our facilities and services did not meet your expectation. We keep looking forward to seeing you again very soon. Sincerely, Olivia Palalongan General Manager
CM
Catur M.
Transit
5.5
/ 10
07 Jul 2022
This hotel just sold its views. I am, one of the customers that sold by this hotel photos. Okay, the breakfast is good but not the room, the hot water, the bed. And I bought a junior suite. It was bad. This hotel was an ex-apartment so I don't recommend you to check out from 8 - 9 am because you gonna wait for your lift for 10 minutes if you check out @ those hours
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Review photo of Golden Tulip Balikpapan Hotel and Suites from Catur M.

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Accommodation's Reply
13 Jul 2022
Dear Catur, Thank you very much for providing a review during your stay at the Golden Tulip Balikpapan Hotel & Suites. We do apologize if our facilities and services did not met your expectations. Hopefully this does not reduce the comfort of staying at our hotel, and we look forward to welcoming you back on your next visit. Sincerely. Olivia Palalongan General Manager
Lisnawati S.
Staycation
10
/ 10
28 Apr 2022
Pleasant. Really enjoy it. The food is also the best. The employees are okay.
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Review photo of Golden Tulip Balikpapan Hotel and Suites from Lisnawati S.
Review photo of Golden Tulip Balikpapan Hotel and Suites 2 from Lisnawati S.
Review photo of Golden Tulip Balikpapan Hotel and Suites 3 from Lisnawati S.

5 liked this review

Accommodation's Reply
05 May 2022
Dear Guest Lisnawati, Thank you very much for commenting during your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Regards, Olivia Palalongan Executive Assistant Manager
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SUHARTINI Y.
Holiday
9.7
/ 10
16 Aug 2023
Comfortable, clean, beautiful views, lots of spots for memories, children like to stay here, the breeze is gentle in the lobby, the food is pretty good, just put in the vegetable salad which is fresher, room 1811 is okay, only the main room's toilet is slow to go down the water if you flush defecate, but you can still use the other toilet in front, if you tell the service room it will be fixed quickly but just lazy because you can still use another toilet, requests are quickly responded to, lack of toothbrushes, we ask for them to be delivered quickly, the service is good, I hope you can stay here again if you are on vacation with your family.
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Review photo of Golden Tulip Balikpapan Hotel and Suites from Sunartini Y.
Review photo of Golden Tulip Balikpapan Hotel and Suites 2 from Sunartini Y.
Review photo of Golden Tulip Balikpapan Hotel and Suites 3 from Sunartini Y.

3 liked this review

Accommodation's Reply
31 Aug 2023
Dear guest, Thank you for sharing your experience while staying at the Golden Tulip Balikpapan, we are looking forward to welcoming you back on your next visit. Greetings, Olivia Palalongan. General Manager.
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HA
Harlie A.
Business
9.4
/ 10
10 Jun 2022
Strategic location and nice view overlooking the sea.
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Review photo of Golden Tulip Balikpapan Hotel and Suites from Harlie A.

4 liked this review

Accommodation's Reply
11 Jun 2022
Dear Harry's Guest, Thank you very much for providing a review during your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Regards, Olivia Palalongan General Manager
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MA
Muhammad A.
Holiday
9.1
/ 10
01 Jul 2022
Very fitting for a vacation with family.
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Review photo of Golden Tulip Balikpapan Hotel and Suites from Mba R.
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Review photo of Golden Tulip Balikpapan Hotel and Suites 7 from Mba R.

2 liked this review

Accommodation's Reply
05 Jul 2022
Dear Rani Guest, Thank you very much for providing a review during your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Regards, Olivia Palalongan General Manager
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Lobby 4 Golden Tulip Balikpapan Hotel and Suites

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