Grand Hani Hotel

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8.1
/10
Very Good
2,558 reviews

What Guests Say About Their Stay

Staff Friendliness (16)
Accessibility (15)
Distance To City Center (14)
Family Friendly (14)

W***o

9.4
/ 10
The room is big, there is a swimming pool, close to tourist attractions and to the city. Clean and beautiful
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Desi S.

9.7
/ 10
Memuaskan dengan layanan hotel dan fasilitasnya. Fast response dan ramah, lingkungannya bersih. Recommended kembali lagi ke sini, lokasi juga dekat restoran, pusat oleh-oleh, dan wisata. Jadi enak mau ke mana-mana.

Eddy

8.5
/ 10
Great place to stay, big room at affordable price.

Nanang S.

9.1
/ 10
Nice place for stay with family

Ira W. T.

9.7
/ 10
Grand Hani hotel nice and clean strategic location.
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In the Area
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Jl. Raya Lembang No.15, Lembang, Bandung, Jawa Barat, Indonesia, 40391

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Grand Hani Hotel is a good choice when you are visiting Lembang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Hani Hotel

Jl. Raya Lembang No.15, Lembang, Bandung, Jawa Barat, Indonesia, 40391
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Lobby Grand Hani Hotel
Lobby 2 Grand Hani Hotel

Discover More About Grand Hani Hotel

Discover Your Perfect Getaway at Grand Hani Hotel

Welcome to Grand Hani Hotel, your premier destination for an unforgettable stay in the heart of Jawa Barat, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, Grand Hani Hotel is designed to be your home away from home, providing a tranquil oasis amidst the vibrant energy of the region. Room rates at Grand Hani Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Hani Hotel Location

Nestled in the charming area of Bandung, Grand Hani Hotel is conveniently situated at Jl. Raya Lembang No.15, Lembang, Bandung, Jawa Barat, Indonesia, 40391. This prime location places you just a short distance from the bustling city center, making it easy to explore all that Bandung has to offer. For those arriving by road, the hotel is easily accessible from major highways, ensuring a smooth journey. The atmosphere surrounding Grand Hani Hotel is one of serene elegance, offering a peaceful retreat while remaining close to key attractions and local hotspots. It’s an ideal base for discovering the rich culture and natural beauty of Jawa Barat.

Grand Hani Hotel Facilities & Services

Facilities for guests at Grand Hani Hotel are thoughtfully curated to enhance your stay. We offer a comprehensive range of amenities designed for your comfort and enjoyment.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim.
  • A well-equipped fitness center to keep up with your workout routine.
  • A relaxing spa and wellness center offering a variety of treatments to rejuvenate your body and mind.
  • Complimentary high-speed Wi-Fi throughout the hotel premises.
  • A dedicated business center for your professional needs.
  • Spacious meeting and banquet facilities for events and conferences.
  • On-site dining options offering a delightful culinary journey.
  • 24-hour front desk service to assist with any requests.
  • Secure and complimentary on-site parking for guests.
Operating hours for the swimming pool are from 7:00 AM to 7:00 PM daily. The fitness center is open from 6:00 AM to 9:00 PM. Spa services are available from 10:00 AM to 8:00 PM, with treatments starting from PHP 1,500.

Grand Hani Hotel Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of Grand Hani Hotel range from comfortable Standard rooms to luxurious Suites, each offering a unique experience.
  • Deluxe Room:

    Available with either a City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a choice of City View or Garden View. These rooms are non-smoking, and select rooms include a bathtub.
  • Grand Suite:

    Our most spacious option, providing breathtaking views and premium comfort. Non-smoking, with a bathtub included in all suites.
  • Family Room:

    Ideal for families, these rooms are designed for comfort and convenience, often featuring multiple beds and a Garden View. Non-smoking, with a bathtub available in select rooms.
All rooms are non-smoking to ensure a fresh and pleasant environment for all guests. For guests traveling with their beloved pets, please inquire about our pet-friendly room options. Additional cleaning fees of PHP 800 per stay may apply.

Grand Hani Hotel Dining & Restaurants

Embark on a culinary adventure at Grand Hani Hotel, where exquisite flavors and delightful ambiances await. Our dining venues are crafted to offer a memorable gastronomic experience.
  • The Grand Cafe:

    Our all-day dining restaurant, offering a diverse menu of international and local Indonesian dishes. Enjoy breakfast, lunch, and dinner here. Estimated price per person: PHP 500 - PHP 800. Operating hours: 6:00 AM - 10:00 PM.
  • Sky Lounge:

    Located on the rooftop, this bar offers stunning panoramic views of Bandung. It's the perfect spot to unwind with a cocktail and light snacks. Estimated price per person: PHP 400 - PHP 700. Operating hours: 4:00 PM - 12:00 AM.
We pride ourselves on serving fresh, high-quality ingredients, prepared by our talented chefs to tantalize your taste buds.

Grand Hani Hotel Nearby Attractions and Activities

Grand Hani Hotel is ideally situated to explore the captivating attractions of Bandung and its surroundings. Immerse yourself in the local culture and natural beauty with these nearby points of interest:
  • Taman Hutan Raya Ir. H. Djuanda (Dago Forest Park):

    A vast nature reserve offering hiking trails, caves, and beautiful scenery.
  • Gedung Sate:

    An iconic historical building and a symbol of Bandung's colonial past, now serving as a government office.
  • Museum Geologi:

    Discover the geological wonders of Indonesia with fascinating exhibits on rocks, fossils, and minerals.
  • Cihampelas Walk (Ciwalk):

    A popular shopping mall and entertainment complex, perfect for a day of retail therapy and dining.
  • Kawah Putih (White Crater):

    A stunning volcanic crater lake known for its surreal turquoise waters and misty atmosphere, a bit further out but a must-visit for nature lovers.
If you are looking for other activities around Grand Hani Hotel, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Grand Hani Hotel from the Airport

Getting to Grand Hani Hotel from Husein Sastranegara International Airport (BDO) is straightforward, with several convenient options available. The airport transfer service of Grand Hani Hotel ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Our driver will meet you at the arrival hall and escort you directly to the hotel. Price starts from PHP 800, depending on the vehicle type. You can arrange this service in advance through Traveloka or by contacting the hotel directly.
  • Metered Taxi:

    Taxis are readily available at the airport's designated taxi stands. Ensure the meter is used for a fair fare. The journey to Grand Hani Hotel typically takes around 30-45 minutes, costing approximately PHP 150 - PHP 250.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app. Pick-up points are clearly marked at the airport. The cost is comparable to metered taxis.
  • Airport Premium Bus:

    While less direct, some airport bus services might be available that connect to the city center, from where you can take a short taxi or ride-hailing service to the hotel. This is a more budget-friendly option.
For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Grand Hani Hotel

Grand Hani Hotel offers an unparalleled experience in Jawa Barat, making it the ideal choice for your next trip. With excellent facilities, comfortable accommodations, and a prime location, your stay is guaranteed to be memorable.
  • Prime Location:

    Conveniently situated in Bandung, close to major attractions and transport links.
  • Comfortable Rooms:

    A wide range of well-appointed rooms to suit every need, ensuring a restful stay. Check for

    Room availability at Grand Hani Hotel

    to find your perfect match.
  • Exceptional Facilities:

    From a swimming pool and fitness center to a rejuvenating spa, we have everything you need for a relaxing and enjoyable visit.
  • Delicious Dining:

    Savor a variety of culinary delights at our on-site restaurants and bars.
  • Attentive Service:

    Our friendly and professional staff are dedicated to providing you with outstanding service.
Ready to experience the best of Bandung?

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All facilities in Grand Hani Hotel

Swimming Pool Grand Hani Hotel
Swimming Pool
Entertainment Facility Grand Hani Hotel
Entertainment Facility
Lobby Grand Hani Hotel
Lobby
Accommodation Services Grand Hani Hotel
Accommodation Services
Exterior Grand Hani Hotel
Exterior

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Connecting rooms
  • Heater
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby
  • Newspaper

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Dining area
  • Early bird breakfast

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

In-room Facilities

  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Garden
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Grand Hani Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hani Hotel
56
Number of floors in Grand Hani Hotel
4
Another facilities in Grand Hani Hotel
Ballroom, Banquet, Cloakroom, Clothes dryer, Connecting rooms

Frequently asked question in Grand Hani Hotel

What are available facilities at Grand Hani Hotel?
There are top facilites at Grand Hani Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Hani Hotel?
The standard check-in time at Grand Hani Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Hani Hotel provide breakfast?
Yes, Grand Hani Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hani Hotel?
Grand Hani Hotel is a 3.0-star hotel.
How many floors does Grand Hani Hotel have?
Grand Hani Hotel has 4 floors.
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More Reviews from Other Guests in Grand Hani Hotel

8.1
Very Good
From 2,558 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.8

Location

8.4

Service and Facilites

8.1

People often mention about Grand Hani Hotel
All
Accessibility (15)
Staff Friendliness (14)
Taste (13)
Surroundings (12)
Family Friendly (12)
Room Space (12)
Distance to City Center (11)
Check-in/out Time (10)
Bedroom (10)
Hotel Area (10)
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Traveler Reviews Grand Hani Hotel

Number of reviews per page
20
40
Customer reviews
Rachma W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The hotel is actually big and nice, but the cleanliness and facilities, especially the bathroom, need to be improved in terms of cleanliness and rejuvenation of the bathroom equipment.
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1 people find it helpful
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ADIH S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The pool is clean and around the hotel there are many places to eat and souvenir shops.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Stayed here for 3 days, when I entered the room, the sofa was a bit sticky, the bathroom didn't seem to be cleaned much as seen from the mirror and the inside. The bed was a bit small but the room was very spacious. What was more annoying was the water heater kept jamming, while taking a shower the water suddenly turned cold and then turned very hot again. How many times did I have to report it to get it fixed, it was really annoying. The only decent thing was the breakfast and being able to watch YouTube. The receptionist when I checked in at night was very friendly and had braces, the next day she changed to someone else but she was less friendly.
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5 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Grand Hani Hotel Management, Thank you for your review and feedback regarding our facilities and staff. We apologize if you experienced any inconvenience during your recent stay. However, we will evaluate and improve our services and facilities in the future. We sincerely hope you will return to our hotel and have a different experience than during your last stay. Sincerely, Muhammad Ricky Pahala, Front Office Manager
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
water heater is not working
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1 people find it helpful
Accommodation's Reply
28 Dec 2025
Thank you for sharing your experience. We apologize for the inconvenience caused by the water heater not functioning properly. We greatly appreciate your feedback and have forwarded it to the relevant team for future improvements. We sincerely hope to have the opportunity to provide better service on your next visit. Sincerely, Muhammad Ricky Pahala, Front Office Manager
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Erlan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Very beautiful environment with spacious and very clean rooms
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3 people find it helpful
Accommodation's Reply
28 Dec 2025
Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at our hotel. We hope to welcome you back in the future. Sincerely, Muhammad Ricky Pahala, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Comfortable, fun, memorable, amazing. Want more?
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1 people find it helpful
Accommodation's Reply
28 Dec 2025
Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at our hotel. We hope to welcome you back in the future. Sincerely, Muhammad Ricky Pahala, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The advantage of this hotel is that it has a balcony and a fairly spacious room, plus the cool atmosphere of Lembang makes a staycation here even more romantic.
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5 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Grand Hani Hotel Lembang. We are honored that you had a wonderful experience at Grand Hani Hotel Lembang. We are very pleased that our facilities, rooms and food met your expectations. We also received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang again. Best regards, Mugi Kinanjar General Manager
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Sandi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The hotel room was comfortable, cool even without air conditioning, and the pool felt private. Next time I visit Lembang, I'll stay at the Grand Hani again.
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Mr./Mrs. Sandi, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The hotel staff were very friendly and helpful.
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Accommodation's Reply
17 Sep 2025
Warm greetings from the Grand Hani Hotel Team. Thank you for your feedback and review. We hope that our service will be even better than what you have experienced in the future. We also hope that you will return to our hotel with a happier mood than you felt the last time you stayed here. Best Regards, Grand Hani Hotel
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w***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Clean and friendly receptionist, recommended.
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4 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear beloved guest, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you enjoyed your stay at Grand Hani Hotel Lembang and that you had a memorable experience. We are also pleased that the facilities, room, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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w***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Friendly service and clean rooms
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3 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Grand Hani Hotel Lembang. We are honored that you had a wonderful experience at Grand Hani Hotel Lembang. We are very pleased that our facilities, rooms and food met your expectations. We also received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang again. Best regards, Mugi Kinanjar General Manager
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syaiful
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Good. It's just that the breakfast lacks variety.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Syaiful, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
The staff is very friendly, the hotel is easy to access and close to tourist attractions, the hotel is beautiful and clean.. but please improve the cleanliness of the bathroom because it is slippery and the bed cover has lots of stains..
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4 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear beloved guest, Thank you for sharing your experience and feedback with the Grand Hani Hotel Lembang team. We are delighted that you had a memorable stay at the Grand Hani Hotel Lembang. We are also pleased that the facilities, room, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to the Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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Ervan A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
The hotel staff was very friendly & helpful during the check-in process.
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3 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Ervan, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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Deslina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 70 week(s) ago
Hotel X is strategic, good, clean.
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Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Deslina, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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johan a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
friendly staff, cheap price, 403 thousand, weekend breakfast included, clean
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4 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Johan, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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REKY D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 79 week(s) ago
The hotel rooms are comfortable and the atmosphere is nice.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Reky, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 79 week(s) ago
Breakfast is not very varied
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4 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Grand Hani Hotel Lembang. We are honored that you had a wonderful experience at Grand Hani Hotel Lembang. We are very pleased that our facilities, rooms and food met your expectations. We also received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang again. Best regards, Mugi Kinanjar General Manager
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U***i
icon-origin-TRAVELOKA
7.3
/10
Reviewed 80 week(s) ago
This is the first time I've stayed at this hotel and I was surprised that the cleanliness was very lacking. I happened to stay in a standard room and asked to move rooms from 302 to 310 because there was a lot of dust. The AC wasn't cold and there was no wifi 🫣🙂‍↕️We finally asked to move rooms because there was no elevator. Then I was surprised that when breakfast arrived, they asked me to add 30 thousand rupiah because my child was 7 years old. I was surprised that this was the first time I had to pay for breakfast even though it was free on my application, but we still paid and I saw that it wasn't just me and other guests, but I was surprised that Bali would fix the system this time. Thank you 🙏
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3 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Grand Hani Hotel Lembang. We are honored that you had a wonderful experience at Grand Hani Hotel Lembang. We are very pleased that our facilities, rooms and food met your expectations. We also received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang again. Best regards, Mugi Kinanjar General Manager
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
Great location, close to tourist attractions, the rooms are clean and very large.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Grand Hani Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.1
Very Good
From 2,558 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.8

Location

8.4

Service and Facilites

8.1

People often mention about Grand Hani Hotel
All
Accessibility (15)
Staff Friendliness (14)
Taste (13)
Surroundings (12)
Family Friendly (12)
Room Space (12)
Distance to City Center (11)
Check-in/out Time (10)
Bedroom (10)
Hotel Area (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Hani Hotel

Number of reviews per page
20
40
Customer reviews
Rachma W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The hotel is actually big and nice, but the cleanliness and facilities, especially the bathroom, need to be improved in terms of cleanliness and rejuvenation of the bathroom equipment.
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1 people find it helpful
Profile Picture
ADIH S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The pool is clean and around the hotel there are many places to eat and souvenir shops.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Stayed here for 3 days, when I entered the room, the sofa was a bit sticky, the bathroom didn't seem to be cleaned much as seen from the mirror and the inside. The bed was a bit small but the room was very spacious. What was more annoying was the water heater kept jamming, while taking a shower the water suddenly turned cold and then turned very hot again. How many times did I have to report it to get it fixed, it was really annoying. The only decent thing was the breakfast and being able to watch YouTube. The receptionist when I checked in at night was very friendly and had braces, the next day she changed to someone else but she was less friendly.
Read More
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5 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Grand Hani Hotel Management, Thank you for your review and feedback regarding our facilities and staff. We apologize if you experienced any inconvenience during your recent stay. However, we will evaluate and improve our services and facilities in the future. We sincerely hope you will return to our hotel and have a different experience than during your last stay. Sincerely, Muhammad Ricky Pahala, Front Office Manager
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
water heater is not working
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1 people find it helpful
Accommodation's Reply
28 Dec 2025
Thank you for sharing your experience. We apologize for the inconvenience caused by the water heater not functioning properly. We greatly appreciate your feedback and have forwarded it to the relevant team for future improvements. We sincerely hope to have the opportunity to provide better service on your next visit. Sincerely, Muhammad Ricky Pahala, Front Office Manager
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Erlan S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 35 week(s) ago
Very beautiful environment with spacious and very clean rooms
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3 people find it helpful
Accommodation's Reply
28 Dec 2025
Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at our hotel. We hope to welcome you back in the future. Sincerely, Muhammad Ricky Pahala, Front Office Manager
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Verified Traveler
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10.0
/10
Reviewed 35 week(s) ago
Comfortable, fun, memorable, amazing. Want more?
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1 people find it helpful
Accommodation's Reply
28 Dec 2025
Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at our hotel. We hope to welcome you back in the future. Sincerely, Muhammad Ricky Pahala, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The advantage of this hotel is that it has a balcony and a fairly spacious room, plus the cool atmosphere of Lembang makes a staycation here even more romantic.
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5 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Grand Hani Hotel Lembang. We are honored that you had a wonderful experience at Grand Hani Hotel Lembang. We are very pleased that our facilities, rooms and food met your expectations. We also received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang again. Best regards, Mugi Kinanjar General Manager
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Sandi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The hotel room was comfortable, cool even without air conditioning, and the pool felt private. Next time I visit Lembang, I'll stay at the Grand Hani again.
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Mr./Mrs. Sandi, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The hotel staff were very friendly and helpful.
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Accommodation's Reply
17 Sep 2025
Warm greetings from the Grand Hani Hotel Team. Thank you for your feedback and review. We hope that our service will be even better than what you have experienced in the future. We also hope that you will return to our hotel with a happier mood than you felt the last time you stayed here. Best Regards, Grand Hani Hotel
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w***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Clean and friendly receptionist, recommended.
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4 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear beloved guest, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you enjoyed your stay at Grand Hani Hotel Lembang and that you had a memorable experience. We are also pleased that the facilities, room, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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w***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Friendly service and clean rooms
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3 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Grand Hani Hotel Lembang. We are honored that you had a wonderful experience at Grand Hani Hotel Lembang. We are very pleased that our facilities, rooms and food met your expectations. We also received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang again. Best regards, Mugi Kinanjar General Manager
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syaiful
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Good. It's just that the breakfast lacks variety.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Syaiful, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
The staff is very friendly, the hotel is easy to access and close to tourist attractions, the hotel is beautiful and clean.. but please improve the cleanliness of the bathroom because it is slippery and the bed cover has lots of stains..
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4 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear beloved guest, Thank you for sharing your experience and feedback with the Grand Hani Hotel Lembang team. We are delighted that you had a memorable stay at the Grand Hani Hotel Lembang. We are also pleased that the facilities, room, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to the Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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Ervan A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
The hotel staff was very friendly & helpful during the check-in process.
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3 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Ervan, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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Deslina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 70 week(s) ago
Hotel X is strategic, good, clean.
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Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Deslina, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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johan a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
friendly staff, cheap price, 403 thousand, weekend breakfast included, clean
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4 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Johan, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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REKY D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 79 week(s) ago
The hotel rooms are comfortable and the atmosphere is nice.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. Reky, Thank you for sharing your experience with Grand Hani Hotel Lembang. We are delighted that you had a memorable stay at Grand Hani Hotel Lembang. We are also pleased that the facilities, rooms, and food met your expectations. Furthermore, you received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang. Best regards, Mugi Ginanjar, General Manager.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 79 week(s) ago
Breakfast is not very varied
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4 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Grand Hani Hotel Lembang. We are honored that you had a wonderful experience at Grand Hani Hotel Lembang. We are very pleased that our facilities, rooms and food met your expectations. We also received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang again. Best regards, Mugi Kinanjar General Manager
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U***i
icon-origin-TRAVELOKA
7.3
/10
Reviewed 80 week(s) ago
This is the first time I've stayed at this hotel and I was surprised that the cleanliness was very lacking. I happened to stay in a standard room and asked to move rooms from 302 to 310 because there was a lot of dust. The AC wasn't cold and there was no wifi 🫣🙂‍↕️We finally asked to move rooms because there was no elevator. Then I was surprised that when breakfast arrived, they asked me to add 30 thousand rupiah because my child was 7 years old. I was surprised that this was the first time I had to pay for breakfast even though it was free on my application, but we still paid and I saw that it wasn't just me and other guests, but I was surprised that Bali would fix the system this time. Thank you 🙏
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3 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your experience at Grand Hani Hotel Lembang. We are honored that you had a wonderful experience at Grand Hani Hotel Lembang. We are very pleased that our facilities, rooms and food met your expectations. We also received excellent service from our team. We look forward to welcoming you back to Grand Hani Hotel Lembang again. Best regards, Mugi Kinanjar General Manager
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
Great location, close to tourist attractions, the rooms are clean and very large.
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1 people find it helpful
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