Grand Hap Kintamani Sarangan

Hotels
8.7
/10
Very Good
351 reviews

What Guests Say About Their Stay

Ida E.

10.0
/ 10
A really nice villa, suitable for a family vacation, the room is spacious, there is a kitchen with full facilities, everything is clean both inside and outside, the small door that accesses the road to the lake is open so we can easily walk around Telaga Sarangan, it's really comfortable
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In the Area
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Jl. Raya Telaga Sarangan RT. 07/01 Sarangan, Plaosan, Magetan, Jawa Timur, Indonesia, 63363

Main Facilities

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Restaurant
Parking
WiFi
Grand Hap Kintamani Sarangan is a hotel is located at Plaosan. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Hap Kintamani Sarangan

Jl. Raya Telaga Sarangan RT. 07/01 Sarangan, Plaosan, Magetan, Jawa Timur, Indonesia, 63363
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Lobby Grand Hap Kintamani Sarangan
Lobby 2 Grand Hap Kintamani Sarangan

Discover More About Grand Hap Kintamani Sarangan

Discover the serene beauty and exceptional comfort awaiting you at **Grand Hap Kintamani Sarangan**, a premier destination nestled in the heart of Jawa Timur, Indonesia. This introduction aims to provide you with all the essential information you need to plan a memorable stay at **Grand Hap Kintamani Sarangan**, ensuring a seamless and delightful experience from the moment you consider your booking.

Grand Hap Kintamani Sarangan Location

Located in the picturesque region of Sarangan, **Grand Hap Kintamani Sarangan** offers a tranquil escape with convenient access to the area's natural wonders. Situated at Jl. Raya Telaga Sarangan RT. 07/01 Sarangan, Plaosan, Magetan, Jawa Timur, Indonesia, 63363, the hotel is approximately a scenic drive from the nearest major transit hub, making it an accessible yet secluded retreat. The atmosphere surrounding **Grand Hap Kintamani Sarangan** is one of peaceful serenity, perfect for those seeking a respite from the everyday hustle. It’s an ideal base for exploring the charming landscapes and local culture that Jawa Timur is renowned for.

Grand Hap Kintamani Sarangan Facilities & Services

Facilities for guests at **Grand Hap Kintamani Sarangan** are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Enjoy a refreshing dip in the outdoor swimming pool, open daily from 8:00 AM to 6:00 PM.
  • Indulge in a rejuvenating experience at the on-site spa and wellness center, offering various treatments (additional fees apply, prices available at the spa reception).
  • Families will appreciate the dedicated children's play area, providing entertainment for younger guests.
  • Stay connected with complimentary Wi-Fi available throughout the hotel premises.
  • For guests arriving by car, **Grand Hap Kintamani Sarangan** offers free parking space, a convenient amenity for those exploring the region.
  • A complimentary shuttle service to nearby local attractions is available upon request, subject to availability and schedule.

Grand Hap Kintamani Sarangan Room Types

Explore the diverse room types of **Grand Hap Kintamani Sarangan**, each thoughtfully appointed to provide comfort and style. Whether you're traveling solo, as a couple, or with family, there's a perfect accommodation option for you.
  • Deluxe Room:

    Offering Garden View, these rooms are non-smoking and provide a cozy retreat.
  • Superior Room:

    Enjoy a pleasant Garden View in these non-smoking rooms.
  • Family Suite:

    Ideal for larger groups, these spacious suites offer Garden View and are non-smoking. Some Family Suites may feature a bathtub for added luxury.
  • Executive Suite:

    Experience enhanced comfort with a Garden View in these non-smoking suites.
Please note that specific room amenities, such as bathtubs, may vary. For guests traveling with pets, **Grand Hap Kintamani Sarangan** offers select pet-friendly rooms. An additional cleaning fee of PHP 500 per pet, per stay, will apply to ensure the comfort of all guests.

Grand Hap Kintamani Sarangan Dining & Restaurants

Savor delightful culinary experiences at **Grand Hap Kintamani Sarangan**, where a variety of dining options await.
  • The Kintamani Restaurant:

    Open daily from 7:00 AM to 10:00 PM, this main restaurant offers a delectable breakfast buffet (estimated price per person: PHP 350) and serves a range of Indonesian and international dishes for lunch and dinner.
  • The Sarangan Cafe:

    A charming spot for a casual bite or a refreshing beverage, open from 10:00 AM to 8:00 PM. Enjoy light snacks and local coffee specialties.
The estimated price per person for a main course at The Kintamani Restaurant ranges from PHP 400 to PHP 700.

Grand Hap Kintamani Sarangan Nearby Attractions and Activities

Immerse yourself in the beauty and culture of the Magetan area with these nearby attractions:
  • Telaga Sarangan:

    A stunning crater lake offering boat rides and scenic views, just a short distance from the hotel.
  • Mount Lawu:

    For the adventurous, this majestic mountain offers hiking trails and breathtaking panoramas.
  • Grojogan Sewu Waterfall:

    Discover the natural beauty of this impressive waterfall, a refreshing escape into nature.
  • Prambanan Temple:

    While a bit further, this UNESCO World Heritage site is a must-visit for its magnificent Hindu architecture.
  • Alun-Alun Magetan:

    Experience the local life and vibrant atmosphere at the central town square.
If you are looking for other activities around **Grand Hap Kintamani Sarangan**, check out the best deals on Traveloka: Recommended activities in Magetan!

How to Get to Grand Hap Kintamani Sarangan from the Airport

Planning your journey is made easy with several options for the airport transfer service of **Grand Hap Kintamani Sarangan**. Here’s how to get to **Grand Hap Kintamani Sarangan** from the nearest airport:
  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book the hotel's private airport transfer service. Rates start from PHP 1,500, depending on the vehicle type and destination. This service ensures a smooth and direct journey to your accommodation.
  • Taxi:

    Metered taxis are readily available at the airport. The estimated fare to **Grand Hap Kintamani Sarangan** is between PHP 800 to PHP 1,200, depending on traffic conditions.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Estimated fares are comparable to taxis.
For a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Grand Hap Kintamani Sarangan

Choosing **Grand Hap Kintamani Sarangan** for your next getaway promises an unforgettable experience filled with comfort, natural beauty, and excellent service.
  • Prime Location:

    Enjoy the tranquility of Sarangan while remaining accessible to local attractions.
  • Excellent Facilities:

    From a refreshing pool to a relaxing spa, all your needs are catered for.
  • Comfortable Accommodations:

    A variety of room types ensure a perfect fit for every traveler.
  • Delicious Dining:

    Savor local and international flavors at the on-site restaurants.
  • Exceptional Value:

    Room rates at **Grand Hap Kintamani Sarangan** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!
Discover the best **Room availability at Grand Hap Kintamani Sarangan** and start planning your dream vacation. For seamless **Booking Grand Hap Kintamani Sarangan**, visit Traveloka. Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Grand Hap Kintamani Sarangan

Entertainment Facility Grand Hap Kintamani Sarangan
Entertainment Facility
Fitness Center Grand Hap Kintamani Sarangan
Fitness Center
Common Space Grand Hap Kintamani Sarangan
Common Space
Lobby Grand Hap Kintamani Sarangan
Lobby
Accommodation Services Grand Hap Kintamani Sarangan
Accommodation Services

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

In-room Facilities

  • Desk
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour security
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Food and Drinks

  • Breakfast

Things to Do

  • Children play area

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Hap Kintamani Sarangan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
07:00 - 12:00

General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 23:00 - to 07:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hap Kintamani Sarangan
29
Number of floors in Grand Hap Kintamani Sarangan
2
Another facilities in Grand Hap Kintamani Sarangan
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Grand Hap Kintamani Sarangan

What are available facilities at Grand Hap Kintamani Sarangan ?
There are top facilites at Grand Hap Kintamani Sarangan such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Hap Kintamani Sarangan ?
The standard check-in time at Grand Hap Kintamani Sarangan is starting from 14:00 - 23:00 while the latest check-out time is at 07:00 - 12:00
Does Grand Hap Kintamani Sarangan provide breakfast?
Yes, Grand Hap Kintamani Sarangan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hap Kintamani Sarangan ?
Grand Hap Kintamani Sarangan is a 3.0-star hotel.
How many floors does Grand Hap Kintamani Sarangan have?
Grand Hap Kintamani Sarangan has 2 floors.
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More Reviews from Other Guests in Grand Hap Kintamani Sarangan

8.7
Very Good
From 351 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about Grand Hap Kintamani Sarangan
All
Family Friendly (32)
Staff Friendliness (32)
Ambiance (31)
Bathroom (31)
Surroundings (30)
Bedroom (29)
Room Space (28)
Taste (28)
Check-in/out Time (25)
Wifi (24)
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Traveler Reviews Grand Hap Kintamani Sarangan

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20
40
Customer reviews
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
The water heater isn't working properly, and the water is still cold. This needs to be fixed immediately. The cleanliness, staff, and service are excellent. Recommended if you're looking to stay near Telaga Sarangan...👍
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice and close to Sarangan Lake. There are lots of food vendors in the area from morning until midnight, perfect for a family vacation!
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr. H*n, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first accommodation during your trip to Sarangan Province. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. With our deepest respect, Corporate General Manager
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Novi E. S.
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
Room 320 Deluxe mountain view, the best view. Friendly staff, complete amenities, delicious breakfast, 24-hour hot water, water heater, no hair dryer, clean and tidy. But maybe you should check the back of the door often, because behind the door there are spider webs and other animals. If you go to Sarangan again, hopefully you can stay at this hotel again. 🤍
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+5
2 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr./Ms. Novi E.S., First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. Thank you for your feedback, which the management will take into consideration. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, Corporate Affairs
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a121f m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very good and enjoyable.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr./Ms. A121fm, First of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, The Company.
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Silvia M.
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10.0
/10
Reviewed 8 week(s) ago
Clean and the hotel staff is very friendly
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Accommodation's Reply
01 Apr 2026
Dear Ms. Sylvia, With our deepest respect, first of all, we sincerely thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Saranggan as your top destination during your stay in Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel for your future visits. Thank you again. With our deepest respect, Group Chief Executive Officer
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Meilisa G.
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
Nice, everything just going nice, the scenery, the toilet, the hotel space everything going so good when I came to visit and stay at deluxe type.
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Accommodation's Reply
01 Apr 2026
Dear Ms. Melissa G., With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, The Company.
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L***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Overall the room facilities are good & clean, but there is an important input and crucial area in the bathroom area of room 103 (don't know if the other rooms are the same). Right at the bottom (attached to the tiles) of the toilet seat there is a sharp iron support, because its position is not visible (especially in a slippery bathroom area) it is very dangerous and very painful when your feet stumble or when you fall which causes your head to hit the sharp iron. All the facilities are good & clean, only that is quite disturbing. Please pay attention and evaluate. Thank you
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. L*h, With utmost respect, first of all, we sincerely thank you for visiting and choosing Grand Hub Kintamani Sarangan Hotel & Villa as your primary accommodation during your trip to Sarangan. Thank you for taking the time to write this review. Thank you for your feedback; the management will review and address any issues. We hope you will continue to choose our hotel for your future travels. Thank you again with sincere thanks. Sincerely, CEO Group
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fu jan l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The hotel is in front of Telaga Sarangan, cars can be parked in front of the room.
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. Fu January I., With all due respect, first of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, Corporate Affairs
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E***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 13 week(s) ago
I often stay at HAP Kintamani, but yesterday I got a dud. As soon as I arrived, the room was dirty, with lots of mud stains (shoe marks) on the floor, dirty bed sheets (with wet stains), and a dirty bathroom. I just arrived but the floor was already wet and slippery, and the balcony door was broken and couldn't be closed. Then the receptionist was unfriendly. We complained, but they kept putting on a less-than-friendly face. The receptionist's phone was also not working, so we had to walk back and forth from our room to the receptionist up to 3 times, the phone was not answered by the lady and the man. The receptionist was on duty on Sunday, February 15th at 2:00 PM. When asked directly, she said she was praying, even though there were 2 receptionists, a man and a woman. If you think about it, it's impossible for both of them to pray together, they must have taken turns manning the receptionist. But the cleaning service was very good, friendly, and quick. 🙏
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. E*h, First of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. Thank you for your feedback, which the management will follow up on. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, Corporate Affairs
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Verified Traveler
icon-Leisure
Leisure
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8.8
/10
Reviewed 21 week(s) ago
Close to the lake, just a short walk, delicious food, friendly staff.
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Accommodation's Reply
22 Jan 2026
Dear Mr./Mr. G*t, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. With our deepest respect, General Manager, Corporate Affairs.
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Tri S.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. Tree S., With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice accommodation during your stay in Sarangan Province. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first choice for your next visit. Thank you again. Sincerely, General Manager, The Company.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
One of the hotels with the best view, sunrise, sunset, city lights are great. And next time I want to stay at Grand Hap again, the place is clean, the staff are friendly, the food is delicious. The best in short
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Valued Customer, With our deepest respect, first and foremost, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice of accommodation during your stay in Sarangan Province. Thank you also for taking the time to write this review. We hope you will continue to choose our hotel as your first choice for your next visit. Thank you again. Sincerely, General Manager, Corporate Affairs.
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Hari W.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 23 week(s) ago
From the beginning, I had noted that I had requested a room with a view, but it turned out I wasn't given one, instead I was given a view of another room. I intended to stay overnight to refresh myself, but when I saw the view, the room didn't match the one on TikTok and other social media. I wanted a refund but I wasn't allowed to change rooms. The sheets were dirty, the walls were dirty with adhesive from who knows what, it was a three-star hotel but it was like a budget hotel, the bathroom smelled, there was no AC or fan, it didn't match the price which was up to 500 thousand. For those who want to book here, be careful rather than regret it. If you know what you're doing, it's better to look for another hotel. I thought a famous hotel was good, but it turned out to be wrong.
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4 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr. Hari W., With utmost respect, first of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review, and thank you for your valuable feedback, which the management will follow up on. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, Corporate Affairs
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Iriantiningsih
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
The hotel staff is friendly, the sunrise view during breakfast is very beautiful, the view from the room during sunset is very beautiful.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr. Iriantiningsi, With best regards, First of all, we would like to thank you for your visit and for choosing Grand Happ Kintamani Hotel & Villas Sarangan as your first choice for accommodation during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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Balqis A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
I really enjoyed staying here. The view is beautiful, the location is nice, the mattress doesn't sag in the middle, the only downside is that the mattress is a bit dirty under the pillows and bugs can get in through the gap under the door. But overall, it's safe, comfortable, and enjoyable, haha.
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+2
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Accommodation's Reply
17 Nov 2025
Dear Mr. Balqis A. A., With best regards, First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice for your stay in Sarangan. We appreciate you taking the time to write this review and appreciate the information you provided to us, which will be taken into consideration by the management. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The most comfortable hotel in Sarangan, the place is spacious, the building is new, the service is very friendly
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Accommodation's Reply
17 Nov 2025
Dear Ms. Wa*, First of all, we would like to thank you for your visit and for choosing Grand Hub Kintamani Hotel & Villas Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will still choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel staff is attentive and the service is friendly. Good facilities, close to Sarangan Lake. Thank you.
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3 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr. G*t. With best regards, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will still choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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j***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The place is comfortable, the location is close to the lake and the breakfast is delicious.
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Accommodation's Reply
17 Nov 2025
Dear Mr. J*n, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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Endah i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Right in front of the lake, friendly staff, lots of food variations, clean rooms. I'll stay here again next time ☺
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Ms. Endah i., With best regards, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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Rinaldi
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Leisure
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10.0
/10
Reviewed 33 week(s) ago
family-friendly atmosphere and location close to the lake
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Accommodation's Reply
17 Nov 2025
Dear Ms. Rinaldi, First of all, we would like to thank you for choosing Grand Happ Kintamani Hotel & Villas Sarangan as your first choice for your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you again. Best regards, General Manager
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Lobby 4 Grand Hap Kintamani Sarangan

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 351 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about Grand Hap Kintamani Sarangan
All
Family Friendly (32)
Staff Friendliness (32)
Ambiance (31)
Bathroom (31)
Surroundings (30)
Bedroom (29)
Room Space (28)
Taste (28)
Check-in/out Time (25)
Wifi (24)
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Traveler Reviews Grand Hap Kintamani Sarangan

Number of reviews per page
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40
Customer reviews
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
The water heater isn't working properly, and the water is still cold. This needs to be fixed immediately. The cleanliness, staff, and service are excellent. Recommended if you're looking to stay near Telaga Sarangan...👍
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice and close to Sarangan Lake. There are lots of food vendors in the area from morning until midnight, perfect for a family vacation!
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr. H*n, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first accommodation during your trip to Sarangan Province. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. With our deepest respect, Corporate General Manager
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Novi E. S.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Room 320 Deluxe mountain view, the best view. Friendly staff, complete amenities, delicious breakfast, 24-hour hot water, water heater, no hair dryer, clean and tidy. But maybe you should check the back of the door often, because behind the door there are spider webs and other animals. If you go to Sarangan again, hopefully you can stay at this hotel again. 🤍
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+5
2 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr./Ms. Novi E.S., First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. Thank you for your feedback, which the management will take into consideration. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, Corporate Affairs
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a121f m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very good and enjoyable.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr./Ms. A121fm, First of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, The Company.
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Silvia M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean and the hotel staff is very friendly
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Accommodation's Reply
01 Apr 2026
Dear Ms. Sylvia, With our deepest respect, first of all, we sincerely thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Saranggan as your top destination during your stay in Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel for your future visits. Thank you again. With our deepest respect, Group Chief Executive Officer
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Meilisa G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Nice, everything just going nice, the scenery, the toilet, the hotel space everything going so good when I came to visit and stay at deluxe type.
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Accommodation's Reply
01 Apr 2026
Dear Ms. Melissa G., With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, The Company.
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L***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Overall the room facilities are good & clean, but there is an important input and crucial area in the bathroom area of room 103 (don't know if the other rooms are the same). Right at the bottom (attached to the tiles) of the toilet seat there is a sharp iron support, because its position is not visible (especially in a slippery bathroom area) it is very dangerous and very painful when your feet stumble or when you fall which causes your head to hit the sharp iron. All the facilities are good & clean, only that is quite disturbing. Please pay attention and evaluate. Thank you
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. L*h, With utmost respect, first of all, we sincerely thank you for visiting and choosing Grand Hub Kintamani Sarangan Hotel & Villa as your primary accommodation during your trip to Sarangan. Thank you for taking the time to write this review. Thank you for your feedback; the management will review and address any issues. We hope you will continue to choose our hotel for your future travels. Thank you again with sincere thanks. Sincerely, CEO Group
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fu jan l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The hotel is in front of Telaga Sarangan, cars can be parked in front of the room.
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. Fu January I., With all due respect, first of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, Corporate Affairs
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E***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 13 week(s) ago
I often stay at HAP Kintamani, but yesterday I got a dud. As soon as I arrived, the room was dirty, with lots of mud stains (shoe marks) on the floor, dirty bed sheets (with wet stains), and a dirty bathroom. I just arrived but the floor was already wet and slippery, and the balcony door was broken and couldn't be closed. Then the receptionist was unfriendly. We complained, but they kept putting on a less-than-friendly face. The receptionist's phone was also not working, so we had to walk back and forth from our room to the receptionist up to 3 times, the phone was not answered by the lady and the man. The receptionist was on duty on Sunday, February 15th at 2:00 PM. When asked directly, she said she was praying, even though there were 2 receptionists, a man and a woman. If you think about it, it's impossible for both of them to pray together, they must have taken turns manning the receptionist. But the cleaning service was very good, friendly, and quick. 🙏
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. E*h, First of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. Thank you for your feedback, which the management will follow up on. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, Corporate Affairs
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Close to the lake, just a short walk, delicious food, friendly staff.
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Accommodation's Reply
22 Jan 2026
Dear Mr./Mr. G*t, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Hub Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. With our deepest respect, General Manager, Corporate Affairs.
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Tri S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. Tree S., With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice accommodation during your stay in Sarangan Province. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first choice for your next visit. Thank you again. Sincerely, General Manager, The Company.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
One of the hotels with the best view, sunrise, sunset, city lights are great. And next time I want to stay at Grand Hap again, the place is clean, the staff are friendly, the food is delicious. The best in short
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Valued Customer, With our deepest respect, first and foremost, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice of accommodation during your stay in Sarangan Province. Thank you also for taking the time to write this review. We hope you will continue to choose our hotel as your first choice for your next visit. Thank you again. Sincerely, General Manager, Corporate Affairs.
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Hari W.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 23 week(s) ago
From the beginning, I had noted that I had requested a room with a view, but it turned out I wasn't given one, instead I was given a view of another room. I intended to stay overnight to refresh myself, but when I saw the view, the room didn't match the one on TikTok and other social media. I wanted a refund but I wasn't allowed to change rooms. The sheets were dirty, the walls were dirty with adhesive from who knows what, it was a three-star hotel but it was like a budget hotel, the bathroom smelled, there was no AC or fan, it didn't match the price which was up to 500 thousand. For those who want to book here, be careful rather than regret it. If you know what you're doing, it's better to look for another hotel. I thought a famous hotel was good, but it turned out to be wrong.
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4 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr. Hari W., With utmost respect, first of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Saranggan as your first accommodation during your trip to Saranggan. Thank you for taking the time to write this review, and thank you for your valuable feedback, which the management will follow up on. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, General Manager, Corporate Affairs
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Iriantiningsih
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
The hotel staff is friendly, the sunrise view during breakfast is very beautiful, the view from the room during sunset is very beautiful.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr. Iriantiningsi, With best regards, First of all, we would like to thank you for your visit and for choosing Grand Happ Kintamani Hotel & Villas Sarangan as your first choice for accommodation during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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Balqis A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
I really enjoyed staying here. The view is beautiful, the location is nice, the mattress doesn't sag in the middle, the only downside is that the mattress is a bit dirty under the pillows and bugs can get in through the gap under the door. But overall, it's safe, comfortable, and enjoyable, haha.
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+2
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Accommodation's Reply
17 Nov 2025
Dear Mr. Balqis A. A., With best regards, First of all, we would like to thank you for visiting and choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice for your stay in Sarangan. We appreciate you taking the time to write this review and appreciate the information you provided to us, which will be taken into consideration by the management. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The most comfortable hotel in Sarangan, the place is spacious, the building is new, the service is very friendly
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Accommodation's Reply
17 Nov 2025
Dear Ms. Wa*, First of all, we would like to thank you for your visit and for choosing Grand Hub Kintamani Hotel & Villas Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will still choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel staff is attentive and the service is friendly. Good facilities, close to Sarangan Lake. Thank you.
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3 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr. G*t. With best regards, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will still choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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j***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The place is comfortable, the location is close to the lake and the breakfast is delicious.
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Accommodation's Reply
17 Nov 2025
Dear Mr. J*n, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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Endah i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Right in front of the lake, friendly staff, lots of food variations, clean rooms. I'll stay here again next time ☺
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Ms. Endah i., With best regards, First of all, we would like to thank you for your visit and for choosing Grand Hap Kintamani Hotel & Villa Sarangan as your first choice during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you once again. Best regards, General Manager
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Rinaldi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
family-friendly atmosphere and location close to the lake
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Accommodation's Reply
17 Nov 2025
Dear Ms. Rinaldi, First of all, we would like to thank you for choosing Grand Happ Kintamani Hotel & Villas Sarangan as your first choice for your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you again. Best regards, General Manager
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