Harper Kuta by ASTON

Hotels
8.6
/10
Very Good
4,155 reviews

What Guests Say About Their Stay

Staff Friendliness (153)
Bedroom (151)
Hotel Area (135)
Distance To City Center (134)
D***i
10.0
/ 10
The hotel staff is very friendly, the food is delicious and varied, the rooms are comfortable, the hotel is clean.
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Verified Traveler
10.0
/ 10
Very good and satisfying, friendly service, strategic hotel location, varied food, and clean environment.
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Y***N
10.0
/ 10
The hotel staff was very friendly, even when I had to check out late. The hotel is only 700 meters from the beach, making it easy to get around. Highly recommended.
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rizka k.
10.0
/ 10
Staying here is a great option if you have an early flight the next morning. It's only 15 minutes from the airport. The hotel is clean, the staff is friendly, and the food is delicious. It's strategically located in the heart of Legian. You can explore Legian Street at night. It's great.
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Irene D. P.
10.0
/ 10
We stayed at Harper Kuta for two nights. We were pleased with the staff's service, the cleanliness of the room and the hotel grounds, and the varied breakfast menu. This hotel is highly recommended for a stay during your Bali vacation.
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In the Area
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Jl Legian 73, Legian, Kuta, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Harper Kuta by ASTON is a good choice when you are visiting Legian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
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Temperature Check

What's around Harper Kuta by ASTON

Jl Legian 73, Legian, Kuta, Bali, Indonesia, 80361
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Lobby Harper Kuta by ASTON
Lobby 2 Harper Kuta by ASTON

Discover More About Harper Kuta by ASTON

Location


Staying at Harper Kuta by ASTON is a good choice when you are visiting Legian.

About Harper Kuta by ASTON

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Harper Kuta by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Harper Kuta by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Harper Kuta by ASTON.

All facilities in Harper Kuta by ASTON

Swimming Pool Harper Kuta by ASTON
Swimming Pool
Lobby Harper Kuta by ASTON
Lobby
Accommodation Services Harper Kuta by ASTON
Accommodation Services
Exterior Harper Kuta by ASTON
Exterior
Bedroom Harper Kuta by ASTON
Bedroom

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours
  • 24-hour Receptionist

Things to Do

  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • Internet point
  • LAN Internet

General

  • AC
  • Non-smoking room

Nearby Facilities

  • ATM/Banking
  • Supermarket

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Bar

Transportation

  • Airport transfer

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Harper Kuta by ASTON

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification upon check-in. Special request may depend on hotel's availability upon check-in, and may cost extra fee. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Harper Kuta by ASTON
149
Number of floors in Harper Kuta by ASTON
6
Another facilities in Harper Kuta by ASTON
24-hour room service, Room service, Safety deposit box, WiFi in public area, Bellhop

Frequently asked question in Harper Kuta by ASTON

What are available facilities at Harper Kuta by ASTON?
There are top facilites at Harper Kuta by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Harper Kuta by ASTON?
The standard check-in time at Harper Kuta by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Harper Kuta by ASTON?
Harper Kuta by ASTON is a 4.0-star hotel.
How many floors does Harper Kuta by ASTON have?
Harper Kuta by ASTON has 6 floors.
How many rooms are available at Harper Kuta by ASTON?
Harper Kuta by ASTON has 149 rooms in total.
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More Reviews from Other Guests in Harper Kuta by ASTON

Overall Ratings & Reviews Harper Kuta by ASTON

Traveloka (3,523)
Other sources (632)
8.7
Very Good
From 3,523 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Harper Kuta by ASTON
All
Staff Friendliness (113)
Bedroom (113)
Room Space (105)
Surroundings (102)
Distance to City Center (97)
Accessibility (97)
Ambiance (97)
Bathroom (95)
Hotel Area (93)
Taste (90)
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Traveler Reviews Harper Kuta by ASTON

Number of reviews per page
20
40
Customer reviews
intan m. d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Strategic location near busy places, will stay here again if I go to Bali.
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Accommodation's Reply
16 Dec 2025
Dear Mr. Intan M.D., Thank you for taking the time to share your experience staying at Harper Kuta by Aston on November 28-29, 2025. We are delighted to hear that you were pleased with the hotel's excellent location and ease of access to the city center. We are honored that you wish to return to stay with us again when visiting Bali. This compliment is a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Harper Kuta by Aston on your next visit. Sincerely, Rony Y., General Manager
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Erlina E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is strategic for those who like spoiled shopping and nightlife too.
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Accommodation's Reply
15 Dec 2025
Dear Erlina E., Thank you for sharing your experience staying at Harper Kuta by Aston Hotel from November 21 to 22, 2025. We are delighted to hear that you enjoyed the hotel's location, especially as you enjoy the shopping and nightlife in the Kuta area. Your positive feedback will motivate all of our staff to continue striving to provide a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back to Harper Kuta by Aston Hotel on your next visit. Sincerely, Ronnie Y., General Manager
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I***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's very comfortable, there's an elevator, the AC works, the swimming pool is clean, the bed is soft, the TV is on, basically it's okay :D
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Thank you for taking the time to rate us 9.4 and sharing your experience staying at the Harper Kuta Hotel by ASTON from November 17-19, 2025. We are delighted to hear that you enjoyed your stay with us. We are pleased to hear that amenities such as the elevator, working air conditioning, clean pool, comfortable beds, and bright TV contributed to your comfort. Such positive and friendly reviews are a great inspiration to our entire team. We hope to welcome you back to the Harper Kuta Hotel by ASTON on your next visit. Sincerely, Roney Y., General Manager
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misrani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's close to where the room is clean and the room is cool
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Accommodation's Reply
15 Dec 2025
Dear Ms. Misrani, Thank you for taking the time to give us a 10.0 rating and sharing your experience staying at the Harper's Guta by Aston Hotel from November 22-24, 2025. We are delighted to hear that you were satisfied with the excellent location, clean and comfortable rooms. Your compliments motivate our entire team to continue striving to maintain the quality of our service and facilities so that all guests have a comfortable and memorable stay. We hope to welcome you back to the Harper's Guta by Aston Hotel in the future. Sincerely, Rony Y., General Manager
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Overall it's okay, but I booked for 3 people and was always given equipment for only 2 people :(
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1 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at the Harper Kuta Hotel by ASTON from November 19-23, 2025. We appreciate your feedback. We apologize for the inconvenience you experienced regarding the room amenities only being available for two people, despite your booking being for three. This incident should not have occurred and does not reflect our standards of service. We have followed up on this matter with our housekeeping and front desk teams to ensure that in the future, the number of in-room amenities always corresponds to the number of guests specified in the booking. We appreciate your feedback as it is important for our evaluation to improve the accuracy and quality of our service, especially for guests staying in groups of more than two. We sincerely hope to have the opportunity to welcome you back in the future for a more comfortable stay that meets your expectations. Sincerely, Rony Y., General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Excellent... We'll be back soon
1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you so much for your perfect score! We’re delighted to know you had an excellent stay with us. Your satisfaction means a lot to our team, and we truly appreciate your kind words. We can’t wait to welcome you back again soon for another wonderful stay at Harper Kuta Hotel by ASTON 🩷 Warm regards, Roni Y. General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
Stayed for one night. Overall, it was just okay, but there’s something that needs more attention. I found a lot of dust in the room — even on the pillow and the lamp, there were thick clumps of dust like cobwebs. I was really disappointed.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Harper Kuta Hotel by ASTON. Please accept our sincerest apologies for the inconvenience you experienced due to the dust in your room. This clearly does not reflect our usual housekeeping standards, and we truly regret that it affected your comfort. We have shared your comments with our housekeeping team to ensure a more thorough inspection is carried out before every guest check-in, so similar issues will not happen again. We truly value your feedback as it helps us improve the quality of our service and facilities. We hope to have another opportunity to welcome you back and deliver a much better experience. Warm regards, Roni Y. General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Comfortable and friendly staff, food is delicious
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2 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Harper Kuta by ASTON. We are so glad that you found your stay comfortable, enjoyed our food and received a warm welcome from our team. Such positive feedback is a great motivation for our team to continue to provide the best service to all our guests. We look forward to welcoming you back soon for a wonderful stay. Best regards, Roni Y. General Manager
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Susanti888 M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff is friendly, the environment is also clean.
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Accommodation's Reply
10 Nov 2025
Dear Susanti M., Thank you for taking the time to write a positive review regarding your stay at Harper Kuta by ASTON. We are very pleased that you were impressed with the friendliness of our staff and the cleanliness of our hotel environment. Your review is a driving force for us to continuously improve our service quality to ensure guest satisfaction. We do hope to welcome you back for your next stay and for an equally impressive experience, if not even better. Best regards, Roni Y., General Manager
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the food is delicious and varied, the rooms are comfortable, the hotel is clean.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive rating and review of the excellent Harper Kuta by ASTON. We are so glad that you were impressed with the friendliness of our staff, the delicious and varied food selection, the comfort of our rooms and the overall cleanliness of our hotel. These reviews mean a lot to us and encourage us to continue to provide the best service to all our guests. We do hope to welcome you back soon for a pleasant stay. Sincerely, Roni Y. General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This was my first time staying at this hotel and it was a great experience. I stayed in a deluxe room. I loved the spaciousness. I'll be staying at the Harper again next time I go to Bali.
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1 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Ladies/Gentlemen, Thank you for sharing your experience and giving us such a great rating for Harper Kuta by Aston. We are delighted to hear that your first stay was a great one, especially with the comfort of our spacious Deluxe Room. We look forward to welcoming you back on your next visit to Bali for another wonderful stay. Best regards, Roni Y. General Manager
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K***r
icon-Transit
Transit
icon-origin-TRAVELOKA
7.0
/10
Reviewed 8 week(s) ago
I am a female solo traveler and as you see on the picture, they put me in a room with a broken lock not to mention there’s a cigarette hole on the curtain. Breakfast is till 10, Food is good but lots of people before 8 so good luck getting anything if you get to breakfast after 9. They don’t replenish juices nor anything. I asked to PAY for coffee, hoping I could taste Balinese Coffee but after a few sips they just told me that coffee is from Java. Umm why?? Hotel in Bali but serving non Balinese coffee just bizzare to me. Won’t come back.
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2 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Harper Kuta Hotel by ASTON. We sincerely apologize for the inconvenience you experienced with the room condition and breakfast service. The issue with the door lock and curtain should not have occurred, and we deeply regret that this affected your comfort and sense of security. Your comments about the breakfast replenishment and coffee selection have also been well noted. We will review this with our culinary team to ensure better consistency and guest satisfaction moving forward. We truly value your input as it helps us improve our service and facilities. We hope you would reconsider and allow us another opportunity to provide you with a much better experience in the future. Warm regards, Roni Y. General Manager
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
pleasant, friendly hotel staff, delicious food and good facilities, clean rooms
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your memorable experience during your stay at Harper Kuta by ASTON. We are delighted that you were satisfied with our staff friendliness, food quality, room cleanliness and all the amenities we provided. Such positive feedback is a great motivation for our team to strive to provide the best service to all our guests. We look forward to welcoming you back again for a memorable stay in the future. Best regards, Roni Y. General Manager
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Nelson P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Family friendly with the space of the room
1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Mr. Nelson P. P., Thank you very much for taking the time to share your review and for rating us 9.1 during your recent stay at Harper Kuta Hotel by ASTON. We’re delighted to know that you found our room spacious and family-friendly — it’s wonderful to hear that you and your family had a comfortable experience with us. Your kind words truly encourage our team to keep delivering excellent service and memorable stays for all our valued guests. We look forward to welcoming you and your family back soon for another enjoyable holiday in the heart of Kuta. Warm regards, Roni Y. General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff is okay. The rooms are okay. The food is okay. The only thing is the pool isn't big enough. But overall, it's okay. Can I come here again sometime? The beach is close and comfortable if you want to go for a night out.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for taking the time to leave a 9.4 rating and positive review regarding your stay at Harper Kuta by ASTON. We are very pleased that you were satisfied with our staff service, the comfort of our rooms and the taste of our food. We also take into account your comments regarding the size of the swimming pool. This feedback is greatly appreciated and will be taken into consideration to improve our facilities in the future. We are also very pleased that our location near the beach and nightlife area made your stay more convenient. We will definitely welcome you back again! Best regards, Roni Y. General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very good and satisfying, friendly service, strategic hotel location, varied food, and clean environment.
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Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for entrusting your stay with us again at Harper Kuta Hotel by ASTON. We are very pleased to know that your experience this time was very satisfying, from the friendly service, strategic location, diverse food variety, to the cleanliness of our hotel environment. Positive reviews like this are a great motivation for our entire team to continue providing the best service for every guest. We very much look forward to the opportunity to welcome you back in the near future for an equally memorable stay. Sincerely, Roni Y. General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel was okay. Reasonable price. The space is as stated.
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Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for choosing Harper Kuta Hotel by ASTON for your recent stay and for taking the time to share your feedback. We’re delighted to know that you found our hotel to be a good value for money and that the room met your expectations as described. We truly appreciate your support and hope to have the pleasure of welcoming you back on your next visit to Bali, where we’ll strive to make your stay even more enjoyable. Warm regards, Roni Y. General Manager
A***p
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
This is the second time I've stayed here in Bali, everything is okay, maybe the food variety could be improved, for the rest, yes for me.
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1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for trusting Harper Kuta Hotel by ASTON as your accommodation choice during your stay in Bali. We are very pleased to know that you were satisfied with your stay with us. Your feedback regarding the variety of breakfast menu is very much appreciated. We have forwarded it to the F&B team so that they can continue to innovate and add variety to provide a more diverse and enjoyable breakfast experience on your next visit. We look forward to welcoming you back to Harper Kuta Hotel by ASTON for an even more memorable stay. Sincerely, Roni Y. General Manager
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M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
overall it's good,
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Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, Thank you for choosing Harper Kuta Hotel by ASTON and giving us a 9.4 rating for your stay. We are pleased to know that you were overall satisfied with the service and facilities we provide. Your feedback is very important for us to continue maintaining and improving the quality of our service to make your next visit even more memorable. We look forward to welcoming you back to Harper Kuta. Sincerely, Roni Y. General Manager
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Rita W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Good and comfy hotels, the staff and cleanliness, meals also good.
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Accommodation's Reply
16 Sep 2025
Dear Ms. Rita W., Thank you for taking the time to share your experience following your recent stay at Harper Kuta Hotel by ASTON. We are delighted to know that you had a good and comfortable stay, and that you were pleased with our staff, the cleanliness of our hotel, as well as the meals we provided 🩷. Your positive feedback truly motivates our entire team to continue delivering the best service possible to all our valued guests. We look forward to welcoming you back again in the near future for another enjoyable and memorable stay with us. Kind regards, Roni Y. General Manager
Number of reviews per page
20
40

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Exterior 4 Harper Kuta by ASTON

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Harper Kuta by ASTON

Traveloka (3,523)
Other sources (632)
8.7
Very Good
From 3,523 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Harper Kuta by ASTON
All
Staff Friendliness (113)
Bedroom (113)
Room Space (105)
Surroundings (102)
Distance to City Center (97)
Accessibility (97)
Ambiance (97)
Bathroom (95)
Hotel Area (93)
Taste (90)
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Most Recent
Format
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Preferences
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Traveler Reviews Harper Kuta by ASTON

Number of reviews per page
20
40
Customer reviews
intan m. d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Strategic location near busy places, will stay here again if I go to Bali.
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Accommodation's Reply
16 Dec 2025
Dear Mr. Intan M.D., Thank you for taking the time to share your experience staying at Harper Kuta by Aston on November 28-29, 2025. We are delighted to hear that you were pleased with the hotel's excellent location and ease of access to the city center. We are honored that you wish to return to stay with us again when visiting Bali. This compliment is a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Harper Kuta by Aston on your next visit. Sincerely, Rony Y., General Manager
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Erlina E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is strategic for those who like spoiled shopping and nightlife too.
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Accommodation's Reply
15 Dec 2025
Dear Erlina E., Thank you for sharing your experience staying at Harper Kuta by Aston Hotel from November 21 to 22, 2025. We are delighted to hear that you enjoyed the hotel's location, especially as you enjoy the shopping and nightlife in the Kuta area. Your positive feedback will motivate all of our staff to continue striving to provide a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back to Harper Kuta by Aston Hotel on your next visit. Sincerely, Ronnie Y., General Manager
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I***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's very comfortable, there's an elevator, the AC works, the swimming pool is clean, the bed is soft, the TV is on, basically it's okay :D
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Thank you for taking the time to rate us 9.4 and sharing your experience staying at the Harper Kuta Hotel by ASTON from November 17-19, 2025. We are delighted to hear that you enjoyed your stay with us. We are pleased to hear that amenities such as the elevator, working air conditioning, clean pool, comfortable beds, and bright TV contributed to your comfort. Such positive and friendly reviews are a great inspiration to our entire team. We hope to welcome you back to the Harper Kuta Hotel by ASTON on your next visit. Sincerely, Roney Y., General Manager
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misrani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's close to where the room is clean and the room is cool
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Accommodation's Reply
15 Dec 2025
Dear Ms. Misrani, Thank you for taking the time to give us a 10.0 rating and sharing your experience staying at the Harper's Guta by Aston Hotel from November 22-24, 2025. We are delighted to hear that you were satisfied with the excellent location, clean and comfortable rooms. Your compliments motivate our entire team to continue striving to maintain the quality of our service and facilities so that all guests have a comfortable and memorable stay. We hope to welcome you back to the Harper's Guta by Aston Hotel in the future. Sincerely, Rony Y., General Manager
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Overall it's okay, but I booked for 3 people and was always given equipment for only 2 people :(
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1 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at the Harper Kuta Hotel by ASTON from November 19-23, 2025. We appreciate your feedback. We apologize for the inconvenience you experienced regarding the room amenities only being available for two people, despite your booking being for three. This incident should not have occurred and does not reflect our standards of service. We have followed up on this matter with our housekeeping and front desk teams to ensure that in the future, the number of in-room amenities always corresponds to the number of guests specified in the booking. We appreciate your feedback as it is important for our evaluation to improve the accuracy and quality of our service, especially for guests staying in groups of more than two. We sincerely hope to have the opportunity to welcome you back in the future for a more comfortable stay that meets your expectations. Sincerely, Rony Y., General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Excellent... We'll be back soon
1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you so much for your perfect score! We’re delighted to know you had an excellent stay with us. Your satisfaction means a lot to our team, and we truly appreciate your kind words. We can’t wait to welcome you back again soon for another wonderful stay at Harper Kuta Hotel by ASTON 🩷 Warm regards, Roni Y. General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
Stayed for one night. Overall, it was just okay, but there’s something that needs more attention. I found a lot of dust in the room — even on the pillow and the lamp, there were thick clumps of dust like cobwebs. I was really disappointed.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Harper Kuta Hotel by ASTON. Please accept our sincerest apologies for the inconvenience you experienced due to the dust in your room. This clearly does not reflect our usual housekeeping standards, and we truly regret that it affected your comfort. We have shared your comments with our housekeeping team to ensure a more thorough inspection is carried out before every guest check-in, so similar issues will not happen again. We truly value your feedback as it helps us improve the quality of our service and facilities. We hope to have another opportunity to welcome you back and deliver a much better experience. Warm regards, Roni Y. General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Comfortable and friendly staff, food is delicious
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2 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Harper Kuta by ASTON. We are so glad that you found your stay comfortable, enjoyed our food and received a warm welcome from our team. Such positive feedback is a great motivation for our team to continue to provide the best service to all our guests. We look forward to welcoming you back soon for a wonderful stay. Best regards, Roni Y. General Manager
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Susanti888 M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff is friendly, the environment is also clean.
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Accommodation's Reply
10 Nov 2025
Dear Susanti M., Thank you for taking the time to write a positive review regarding your stay at Harper Kuta by ASTON. We are very pleased that you were impressed with the friendliness of our staff and the cleanliness of our hotel environment. Your review is a driving force for us to continuously improve our service quality to ensure guest satisfaction. We do hope to welcome you back for your next stay and for an equally impressive experience, if not even better. Best regards, Roni Y., General Manager
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the food is delicious and varied, the rooms are comfortable, the hotel is clean.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive rating and review of the excellent Harper Kuta by ASTON. We are so glad that you were impressed with the friendliness of our staff, the delicious and varied food selection, the comfort of our rooms and the overall cleanliness of our hotel. These reviews mean a lot to us and encourage us to continue to provide the best service to all our guests. We do hope to welcome you back soon for a pleasant stay. Sincerely, Roni Y. General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This was my first time staying at this hotel and it was a great experience. I stayed in a deluxe room. I loved the spaciousness. I'll be staying at the Harper again next time I go to Bali.
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1 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Ladies/Gentlemen, Thank you for sharing your experience and giving us such a great rating for Harper Kuta by Aston. We are delighted to hear that your first stay was a great one, especially with the comfort of our spacious Deluxe Room. We look forward to welcoming you back on your next visit to Bali for another wonderful stay. Best regards, Roni Y. General Manager
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K***r
icon-Transit
Transit
icon-origin-TRAVELOKA
7.0
/10
Reviewed 8 week(s) ago
I am a female solo traveler and as you see on the picture, they put me in a room with a broken lock not to mention there’s a cigarette hole on the curtain. Breakfast is till 10, Food is good but lots of people before 8 so good luck getting anything if you get to breakfast after 9. They don’t replenish juices nor anything. I asked to PAY for coffee, hoping I could taste Balinese Coffee but after a few sips they just told me that coffee is from Java. Umm why?? Hotel in Bali but serving non Balinese coffee just bizzare to me. Won’t come back.
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2 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Harper Kuta Hotel by ASTON. We sincerely apologize for the inconvenience you experienced with the room condition and breakfast service. The issue with the door lock and curtain should not have occurred, and we deeply regret that this affected your comfort and sense of security. Your comments about the breakfast replenishment and coffee selection have also been well noted. We will review this with our culinary team to ensure better consistency and guest satisfaction moving forward. We truly value your input as it helps us improve our service and facilities. We hope you would reconsider and allow us another opportunity to provide you with a much better experience in the future. Warm regards, Roni Y. General Manager
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
pleasant, friendly hotel staff, delicious food and good facilities, clean rooms
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your memorable experience during your stay at Harper Kuta by ASTON. We are delighted that you were satisfied with our staff friendliness, food quality, room cleanliness and all the amenities we provided. Such positive feedback is a great motivation for our team to strive to provide the best service to all our guests. We look forward to welcoming you back again for a memorable stay in the future. Best regards, Roni Y. General Manager
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Nelson P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Family friendly with the space of the room
1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Mr. Nelson P. P., Thank you very much for taking the time to share your review and for rating us 9.1 during your recent stay at Harper Kuta Hotel by ASTON. We’re delighted to know that you found our room spacious and family-friendly — it’s wonderful to hear that you and your family had a comfortable experience with us. Your kind words truly encourage our team to keep delivering excellent service and memorable stays for all our valued guests. We look forward to welcoming you and your family back soon for another enjoyable holiday in the heart of Kuta. Warm regards, Roni Y. General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff is okay. The rooms are okay. The food is okay. The only thing is the pool isn't big enough. But overall, it's okay. Can I come here again sometime? The beach is close and comfortable if you want to go for a night out.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for taking the time to leave a 9.4 rating and positive review regarding your stay at Harper Kuta by ASTON. We are very pleased that you were satisfied with our staff service, the comfort of our rooms and the taste of our food. We also take into account your comments regarding the size of the swimming pool. This feedback is greatly appreciated and will be taken into consideration to improve our facilities in the future. We are also very pleased that our location near the beach and nightlife area made your stay more convenient. We will definitely welcome you back again! Best regards, Roni Y. General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very good and satisfying, friendly service, strategic hotel location, varied food, and clean environment.
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Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for entrusting your stay with us again at Harper Kuta Hotel by ASTON. We are very pleased to know that your experience this time was very satisfying, from the friendly service, strategic location, diverse food variety, to the cleanliness of our hotel environment. Positive reviews like this are a great motivation for our entire team to continue providing the best service for every guest. We very much look forward to the opportunity to welcome you back in the near future for an equally memorable stay. Sincerely, Roni Y. General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel was okay. Reasonable price. The space is as stated.
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Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for choosing Harper Kuta Hotel by ASTON for your recent stay and for taking the time to share your feedback. We’re delighted to know that you found our hotel to be a good value for money and that the room met your expectations as described. We truly appreciate your support and hope to have the pleasure of welcoming you back on your next visit to Bali, where we’ll strive to make your stay even more enjoyable. Warm regards, Roni Y. General Manager
A***p
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
This is the second time I've stayed here in Bali, everything is okay, maybe the food variety could be improved, for the rest, yes for me.
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1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for trusting Harper Kuta Hotel by ASTON as your accommodation choice during your stay in Bali. We are very pleased to know that you were satisfied with your stay with us. Your feedback regarding the variety of breakfast menu is very much appreciated. We have forwarded it to the F&B team so that they can continue to innovate and add variety to provide a more diverse and enjoyable breakfast experience on your next visit. We look forward to welcoming you back to Harper Kuta Hotel by ASTON for an even more memorable stay. Sincerely, Roni Y. General Manager
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M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
overall it's good,
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Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, Thank you for choosing Harper Kuta Hotel by ASTON and giving us a 9.4 rating for your stay. We are pleased to know that you were overall satisfied with the service and facilities we provide. Your feedback is very important for us to continue maintaining and improving the quality of our service to make your next visit even more memorable. We look forward to welcoming you back to Harper Kuta. Sincerely, Roni Y. General Manager
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Rita W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Good and comfy hotels, the staff and cleanliness, meals also good.
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Accommodation's Reply
16 Sep 2025
Dear Ms. Rita W., Thank you for taking the time to share your experience following your recent stay at Harper Kuta Hotel by ASTON. We are delighted to know that you had a good and comfortable stay, and that you were pleased with our staff, the cleanliness of our hotel, as well as the meals we provided 🩷. Your positive feedback truly motivates our entire team to continue delivering the best service possible to all our valued guests. We look forward to welcoming you back again in the near future for another enjoyable and memorable stay with us. Kind regards, Roni Y. General Manager
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