HARRIS Hotel Pontianak

Hotels
Preferred Partner
8.3
/10
Very Good
4,501 reviews

What Guests Say About Their Stay

Distance To City Center (77)
Bedroom (76)
Staff Friendliness (65)
Room Space (64)
N***a
9.7
/ 10
clean, comfortable, pleasant and close to the market
See original
Fernando T.
10.0
/ 10
The city view is very nice, suitable for family stays, there is a swimming pool on the roof, it's really great
See original
A***e
10.0
/ 10
Favorite place, good service and satisfying room facilities. The food menu here is varied and all delicious with attractive presentation. Located in the middle of the city, easy to go anywhere.
See original
Marisa P.
9.1
/ 10
Best hotel in pontianak. Very clean
Hermanto L.
9.7
/ 10
Experience staying at Harris, the service is very friendly and kind, front office and house keeping, clean and quiet. Thank you.
See original
In the Area
See Map
Jalan Gajahmada No. 150, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at HARRIS Hotel Pontianak is a good choice when you are visiting South Pontianak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around HARRIS Hotel Pontianak

Jalan Gajahmada No. 150, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121
Discover More Places
Lobby HARRIS Hotel Pontianak
Lobby 2 HARRIS Hotel Pontianak

Discover More About HARRIS Hotel Pontianak

Location


Staying at HARRIS Hotel Pontianak is a good choice when you are visiting South Pontianak.

About HARRIS Hotel Pontianak

HARRIS Hotel Pontianak is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Whether you are planning an event or other special occasions, HARRIS Hotel Pontianak is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at HARRIS Hotel Pontianak.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, HARRIS Hotel Pontianak provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel Pontianak, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at HARRIS Hotel Pontianak is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HARRIS Hotel Pontianak exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

HARRIS Hotel Pontianak is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HARRIS Hotel Pontianak.

All facilities in HARRIS Hotel Pontianak

Bar, Cafe and Lounge HARRIS Hotel Pontianak
Bar, Cafe and Lounge
Swimming Pool HARRIS Hotel Pontianak
Swimming Pool
Entertainment Facility HARRIS Hotel Pontianak
Entertainment Facility
Fitness Center HARRIS Hotel Pontianak
Fitness Center
Functional Hall HARRIS Hotel Pontianak
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Cafe
  • Winery

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Family-friendly Facilities

  • Children pool

Transportation

  • Shopping center shuttle

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel Pontianak

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel Pontianak
150
Number of floors in HARRIS Hotel Pontianak
12
Another facilities in HARRIS Hotel Pontianak
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in HARRIS Hotel Pontianak

What are available facilities at HARRIS Hotel Pontianak?
There are top facilites at HARRIS Hotel Pontianak such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel Pontianak?
The standard check-in time at HARRIS Hotel Pontianak is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel Pontianak provide breakfast?
Yes, HARRIS Hotel Pontianak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel Pontianak?
HARRIS Hotel Pontianak is a 4.0-star hotel.
How many floors does HARRIS Hotel Pontianak have?
HARRIS Hotel Pontianak has 12 floors.
See All

More Reviews from Other Guests in HARRIS Hotel Pontianak

Overall Ratings & Reviews HARRIS Hotel Pontianak

Traveloka (4,489)
Other sources (12)
8.4
Very Good
From 4,489 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about HARRIS Hotel Pontianak
All
침실 (65)
도심까지의 거리 (61)
친절도 (53)
분위기 (52)
욕실 (49)
접근성 (47)
객실 공간 (46)
주변 환경 (45)
호텔 지역 (43)
가족 친화적 (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel Pontianak

Number of reviews per page
20
40
Customer reviews
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check-in.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check-in.
Translated by Google Icon
See original
Find this review helpful?
k***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in, friendly staff. The breakfast menu is varied and delicious. The atmosphere at Harris Hotel is undoubtedly always satisfying. The room is also very clean. It's just that the towels were late in arriving because they weren't ready. Okay, so far so good. Thank you Harris Hotel. The best hotel in Pontianak.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Indah P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Every time I go on duty to Pontianak, I don't forget to stay at Harris, thank you.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Back again at Harris Pontianak. Stayed here several times over the years starting from 2014. seems like there is a new owner or management as i do not see the Tauzia name anywhere now. I love the new gym. it's perfect. I would say Harris continues as a no frills hotel that is value for your money on the whole.
Find this review helpful?
N***s
icon-origin-TRAVELOKA
5.7
/10
Reviewed 6 week(s) ago
Very Disappointed! The hotel service was very slow, and the staff were not helpful at all. We requested a non-smoking room, but the room smelled like cigarettes. No menu book was available for room service , only a QR code that showed nothing when scanned. When we had items delivered from outside, the reception didn’t assist at all. They just said, “It’s usually downstairs,” without confirming with security. We had to check everything ourselves. Overall, a very disappointing experience. Definitely not coming back here again.
Read More
Find this review helpful?
Julianto L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Clean rooms, friendly, professional staff. Highly recommended for a 4-star hotel in Ponti.
Translated by Google Icon
See original
Find this review helpful?
e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location, clean and quiet rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Thank you for your great review! We are glad you enjoyed the convenient location, cleanliness, and comfortable rooms during your stay at Harris Hotel Pontianak. We look forward to welcoming you back again for a wonderful stay! Best regards, Harrisly Vincent Gunawan General Manager
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.4
/10
Reviewed 11 week(s) ago
More than half an hour late for check in even though I had waited from half past 2 until almost 3 o'clock to enter the room, the breakfast food was still a bit lacking in taste but the other staff were friendly
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at HARRIS Hotel Pontianak. We appreciate your feedback and we will strive to improve the quality of our service, comfort and taste of food in the future. We are very pleased to know that the friendliness of our team made a good impression on you throughout your stay. We look forward to welcoming you back again with even more wonderful experiences in the future. Best regards, Vincent Gunawan, General Manager
Translated by Google Icon
See original
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Happy with this hotel, consistently clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Cheers, Valued Guest, Thank you very much for your appreciation of the cleanliness of our hotel. We are very pleased to know that our consistency in maintaining cleanliness makes you feel comfortable. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The room is clean, the room is also spacious, the bathroom is also clean, the staff are friendly, the best thing about staying at HARRIS is that they provide pillows and bolsters.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very pleased to know that you were satisfied with the cleanliness and spaciousness of your room, the cleanliness of the bathroom, and the friendliness of our staff. We are also pleased that you enjoyed the comfort of the pillows and bolsters we provided as part of your stay. We look forward to welcoming you back to HARRIS for another unforgettable stay. Harrisly Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Thomas B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
We always stay at Harris every time we come to Pontianak.
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Cheers Thomas B. B., Thank you for choosing Harris as your preferred hotel every time you visit Pontianak. We truly appreciate your loyalty and look forward to welcoming you back on your next stay. Harrisly Yours, Eko Susanto, General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Nice ambiance and near to street food
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers Valued Guest, Thank you for your kind words! We’re glad you enjoyed the ambience and our convenient location close to many local street food options. We look forward to welcoming you back on your next visit! Harrisly Yours, Eko Susanto General Manager
Lidiva L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
This time I stayed, everything was good, the towels were new, the room was nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Lidiva L. Thank you for your review and for trusting us to stay with you again. We're happy to hear that your experience this time was better, especially regarding the room facilities and comfort we provide. Your feedback is very valuable and helps us continue to improve the quality of our service. See you on your next visit! Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Late check out is only until 1 pm…
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your feedback. We understand our guests' desire to enjoy more time at check-out. Currently, our late check-out policy is until 1:00 PM, subject to room availability. However, we always strive to be flexible to accommodate guest conditions and requests. We hope to provide a more satisfying experience on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
K***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
When we checked in, there was only one towel. When we got there at 2 pm, we were told to wait 45 minutes. After we got to the room, we called twice, and no towel was given until the evening.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for sharing your experience. We greatly appreciate any feedback from guests as it helps us continuously improve the quality of our service. We hope that on your next visit we can provide even more satisfying service and make you feel more comfortable during your stay with us. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
everything is good, only breakfast is not very good for a 4 star class.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your review and feedback. We are pleased to know that you enjoyed our facilities and services overall. Regarding breakfast, we greatly appreciate your feedback and will use it as an evaluation to improve the quality of our menu in the future. We hope to welcome you back with a more satisfying experience in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Profile Picture
HENDRI
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
luxury hotel.. pocket-friendly prices.. friendly hotel staff.. satisfied with this hotel..
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Sep 2025
Cheers, Hendri, Thank you for your positive review and appreciation. We are delighted to hear that you were satisfied with your stay at our hotel—from the hotel's ambiance, to the affordable prices, to the friendliness of our staff. Your satisfaction is the greatest motivation for our entire team to continue providing the best service. We look forward to your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
t***n
icon-Business
Business
icon-origin-TRAVELOKA
7.3
/10
Reviewed 14 week(s) ago
In the middle of the night, the AC in the bathroom suddenly came on, and it was very annoying. When I was sleeping, the heat woke me up, the room was not soundproof, and I could hear the sound of a noisy motorbike.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay. Your feedback is highly appreciated and has been forwarded to the relevant team for immediate evaluation and improvement to enhance the quality of comfort for all our guests. We hope to have the opportunity to welcome you back with an even better experience in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Aprodita D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The location is close to everywhere.. the room is also quite spacious and okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers, Aprodita D. Thank you for your positive review. We're delighted to hear that you enjoyed our hotel's strategic location, the comfort and spaciousness of our rooms. Reviews like these mean a lot to us and encourage us to continuously improve our service. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 HARRIS Hotel Pontianak

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews HARRIS Hotel Pontianak

Traveloka (4,489)
Other sources (12)
8.4
Very Good
From 4,489 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about HARRIS Hotel Pontianak
All
침실 (65)
도심까지의 거리 (61)
친절도 (53)
분위기 (52)
욕실 (49)
접근성 (47)
객실 공간 (46)
주변 환경 (45)
호텔 지역 (43)
가족 친화적 (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel Pontianak

Number of reviews per page
20
40
Customer reviews
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check-in.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check-in.
Translated by Google Icon
See original
Find this review helpful?
k***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in, friendly staff. The breakfast menu is varied and delicious. The atmosphere at Harris Hotel is undoubtedly always satisfying. The room is also very clean. It's just that the towels were late in arriving because they weren't ready. Okay, so far so good. Thank you Harris Hotel. The best hotel in Pontianak.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Indah P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Every time I go on duty to Pontianak, I don't forget to stay at Harris, thank you.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Back again at Harris Pontianak. Stayed here several times over the years starting from 2014. seems like there is a new owner or management as i do not see the Tauzia name anywhere now. I love the new gym. it's perfect. I would say Harris continues as a no frills hotel that is value for your money on the whole.
Find this review helpful?
N***s
icon-origin-TRAVELOKA
5.7
/10
Reviewed 6 week(s) ago
Very Disappointed! The hotel service was very slow, and the staff were not helpful at all. We requested a non-smoking room, but the room smelled like cigarettes. No menu book was available for room service , only a QR code that showed nothing when scanned. When we had items delivered from outside, the reception didn’t assist at all. They just said, “It’s usually downstairs,” without confirming with security. We had to check everything ourselves. Overall, a very disappointing experience. Definitely not coming back here again.
Read More
Find this review helpful?
Julianto L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Clean rooms, friendly, professional staff. Highly recommended for a 4-star hotel in Ponti.
Translated by Google Icon
See original
Find this review helpful?
e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location, clean and quiet rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Thank you for your great review! We are glad you enjoyed the convenient location, cleanliness, and comfortable rooms during your stay at Harris Hotel Pontianak. We look forward to welcoming you back again for a wonderful stay! Best regards, Harrisly Vincent Gunawan General Manager
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.4
/10
Reviewed 11 week(s) ago
More than half an hour late for check in even though I had waited from half past 2 until almost 3 o'clock to enter the room, the breakfast food was still a bit lacking in taste but the other staff were friendly
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at HARRIS Hotel Pontianak. We appreciate your feedback and we will strive to improve the quality of our service, comfort and taste of food in the future. We are very pleased to know that the friendliness of our team made a good impression on you throughout your stay. We look forward to welcoming you back again with even more wonderful experiences in the future. Best regards, Vincent Gunawan, General Manager
Translated by Google Icon
See original
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Happy with this hotel, consistently clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Cheers, Valued Guest, Thank you very much for your appreciation of the cleanliness of our hotel. We are very pleased to know that our consistency in maintaining cleanliness makes you feel comfortable. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The room is clean, the room is also spacious, the bathroom is also clean, the staff are friendly, the best thing about staying at HARRIS is that they provide pillows and bolsters.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very pleased to know that you were satisfied with the cleanliness and spaciousness of your room, the cleanliness of the bathroom, and the friendliness of our staff. We are also pleased that you enjoyed the comfort of the pillows and bolsters we provided as part of your stay. We look forward to welcoming you back to HARRIS for another unforgettable stay. Harrisly Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Thomas B. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
We always stay at Harris every time we come to Pontianak.
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Cheers Thomas B. B., Thank you for choosing Harris as your preferred hotel every time you visit Pontianak. We truly appreciate your loyalty and look forward to welcoming you back on your next stay. Harrisly Yours, Eko Susanto, General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Nice ambiance and near to street food
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers Valued Guest, Thank you for your kind words! We’re glad you enjoyed the ambience and our convenient location close to many local street food options. We look forward to welcoming you back on your next visit! Harrisly Yours, Eko Susanto General Manager
Lidiva L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
This time I stayed, everything was good, the towels were new, the room was nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Lidiva L. Thank you for your review and for trusting us to stay with you again. We're happy to hear that your experience this time was better, especially regarding the room facilities and comfort we provide. Your feedback is very valuable and helps us continue to improve the quality of our service. See you on your next visit! Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Late check out is only until 1 pm…
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your feedback. We understand our guests' desire to enjoy more time at check-out. Currently, our late check-out policy is until 1:00 PM, subject to room availability. However, we always strive to be flexible to accommodate guest conditions and requests. We hope to provide a more satisfying experience on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
K***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
When we checked in, there was only one towel. When we got there at 2 pm, we were told to wait 45 minutes. After we got to the room, we called twice, and no towel was given until the evening.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for sharing your experience. We greatly appreciate any feedback from guests as it helps us continuously improve the quality of our service. We hope that on your next visit we can provide even more satisfying service and make you feel more comfortable during your stay with us. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
everything is good, only breakfast is not very good for a 4 star class.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your review and feedback. We are pleased to know that you enjoyed our facilities and services overall. Regarding breakfast, we greatly appreciate your feedback and will use it as an evaluation to improve the quality of our menu in the future. We hope to welcome you back with a more satisfying experience in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Profile Picture
HENDRI
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
luxury hotel.. pocket-friendly prices.. friendly hotel staff.. satisfied with this hotel..
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Sep 2025
Cheers, Hendri, Thank you for your positive review and appreciation. We are delighted to hear that you were satisfied with your stay at our hotel—from the hotel's ambiance, to the affordable prices, to the friendliness of our staff. Your satisfaction is the greatest motivation for our entire team to continue providing the best service. We look forward to your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
t***n
icon-Business
Business
icon-origin-TRAVELOKA
7.3
/10
Reviewed 14 week(s) ago
In the middle of the night, the AC in the bathroom suddenly came on, and it was very annoying. When I was sleeping, the heat woke me up, the room was not soundproof, and I could hear the sound of a noisy motorbike.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay. Your feedback is highly appreciated and has been forwarded to the relevant team for immediate evaluation and improvement to enhance the quality of comfort for all our guests. We hope to have the opportunity to welcome you back with an even better experience in the future. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Aprodita D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The location is close to everywhere.. the room is also quite spacious and okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Cheers, Aprodita D. Thank you for your positive review. We're delighted to hear that you enjoyed our hotel's strategic location, the comfort and spaciousness of our rooms. Reviews like these mean a lot to us and encourage us to continuously improve our service. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40