Hilton Bandung

Hotels
Preferred Partner
No. 4 in Luxury Hotel in Bandung
8.9
/10
Very Good
3,889 reviews

What Guests Say About Their Stay

Room Space (147)
Staff Friendliness (142)
Bedroom (134)
Bathroom (124)
Annisa Z. F.
9.4
/ 10
A nice hotel, well-maintained and clean, with spacious rooms and a large bed, making it suitable for a family vacation. The thing that sets it apart from other hotels is that the Hilton Hotel is very concerned with sustainability and is environmentally conscious about the waste produced. For example, is a water bottle in the room or dining area that can be refilled repeatedly and several amenities that can be requested if needed. The hotel staffs are also friendly and professional, as is the standard for a five-star hotel.
Samuel G. H.
9.4
/ 10
We enjoy stay at Hilton Bandung. Trust me, they are perfect stay for your leisure. there is a swimming pool and playground for kids so they can enjoy they time. thank you to Ms. Riana n Mr. David Jonathan and his teams and all Hilton Bandung staff for make our honeymoon very Enjoyable. Breakfast also perfect. my stomach really full. thanks for the service.
Muhammad R. P.
9.7
/ 10
Came here with my wife for our 12th anniversary. Best experience I ever had in Bandung, they allow us to check in on 12 PM. I’ll definitely take my family here.
Yulia
10.0
/ 10
Great stay at Hilton Bandung! The room was spacious, clean, and very comfortable. Staff were attentive and professional, and the breakfast had plenty of delicious options. The location is perfect, close to the train station and city center. Would love to come back again 🥰
Fransisca W.
10.0
/ 10
Hilton Hotel Bandung – Excellent Stay! Loved our family stay at Hilton Hotel Bandung! The room was spacious—much bigger than most 5-star hotels. Perfect location: steps from Bandung Train Station and walking distance to Paskal 29 Mall & Paskal Square (so many food options!). Just 10-15 mins by taxi to Braga Street, Rumah Mode, and other attractions. The pool was relaxing, and the breakfast buffet had a great variety. Highly recommend for both family leisure!
In the Area
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HOS Tjokroaminoto No. 41-43, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40172

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Highlights at This Property
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In the heart of Downtown Area
Excellent City View
Recommended for Family with children
Hilton Bandung is a hotel in a good neighborhood, which is located at Pasirkaliki. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hilton Bandung

HOS Tjokroaminoto No. 41-43, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40172
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Hilton Bandung Rates per Night

Looking for the best hotel prices in Bandung? You've come to the right place! Hilton Bandung room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hilton Bandung Location & Address

Hilton Bandung is located at Jl. Pasirkaliki No.126, Pasirkaliki, Cicendo, Bandung City, West Java 40171, Indonesia. It's situated in the heart of Bandung, known for its vibrant culture and delicious food scene. The hotel is approximately 2.5 km from the city center.

How to go to Hilton Bandung from Airport

Planning your trip to Hilton Bandung? Getting from Husein Sastranegara International Airport (BDO) to the hotel is easy with several convenient options. Here's how you can make your way there:
  • Taxi (most direct): Taxis are readily available at the airport. The ride to Hilton Bandung takes approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (most convenient): Services like Traveloka offer ride-hailing options, providing a pre-booked, comfortable journey directly to the hotel.
  • Airport Shuttle (most affordable): Some hotels offer airport shuttle services. Check with Hilton Bandung for availability and schedules.
Tips: For the quickest and most hassle-free experience, consider booking a ride-hailing service through Traveloka.

Hilton Bandung Reviews & Summary

Want to know what other guests think about Hilton Bandung? Hotel reviews often highlight the hotel's excellent service, comfortable rooms, and prime location. Guests rave about the stunning city views from the rooms and the hotel's proximity to shopping and dining options. The hotel's rooftop pool is a standout feature, offering a relaxing escape with panoramic views. "I had an amazing stay at Hilton Bandung! The staff was incredibly friendly, the room was spacious and clean, and the breakfast buffet was delicious. I highly recommend this hotel!"

Hilton Bandung Room Types Available

Looking for the perfect room at Hilton Bandung? The hotel offers a variety of room types to suit every traveler's needs. Here's a glimpse of what you can expect:
  • Deluxe Room: Comfortable and stylish, with city views.
  • Executive Room: Offers extra space and access to the Executive Lounge.
  • Suite: Spacious suites with separate living areas and premium amenities.
  • Family Room: Designed to accommodate families with ample space and comfort.
Smoking and non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Hilton Bandung

Hilton Bandung offers a range of amenities to ensure a comfortable and enjoyable stay. Here's a look at the hotel's facilities:
  • Swimming Pool: Relax and unwind in the outdoor pool.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in a massage or treatment at the spa.
  • Business Center: Stay connected with business services.
  • Kids' Club: Keep the little ones entertained with fun activities.
Operating hours and extra fees may apply for certain facilities.

Hotel Buffet or Restaurant/Cafe in Hilton Bandung

Dining at Hilton Bandung is a treat! The hotel boasts several restaurants and cafes to satisfy your cravings. Here's a taste of what's on offer:
  • Purnawarman Restaurant: Offers a diverse buffet with international and local cuisine. Price per person: ₱500. Opening hours: 6:00 AM - 10:00 PM. Signature dishes include Nasi Timbel and Soto Bandung.
  • Fresca Bistro: Serves a variety of light meals, snacks, and beverages. Price per person: ₱300. Opening hours: 10:00 AM - 10:00 PM.
  • The Lounge: A perfect spot for afternoon tea or evening cocktails. Price per person: ₱250. Opening hours: 10:00 AM - 12:00 AM.

Hilton Bandung Airport pickups and How to Book

Need a ride from the airport? Hilton Bandung offers airport pick-up services to make your arrival seamless. To book an airport transfer:
  • Contact the hotel directly: Call or email the hotel in advance to arrange your pick-up.
  • Provide your flight details: Share your arrival time, flight number, and the number of passengers.
  • Confirm the details: The hotel will confirm your booking and provide instructions.
Advance notice is required to ensure availability.

Nearby MRT Station & Bus Stops

Getting around Bandung is easy with convenient public transport options near Hilton Bandung.
  • Nearest Bus Stop: The nearest bus stop is located within a short walking distance from the hotel.
  • Trans Metro Bandung: This bus service offers routes throughout the city.
Public transport cards are available for purchase at various locations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Hilton Bandung? Here are some family-friendly attractions:
  • Trans Studio Bandung: An indoor theme park with rides and attractions. Distance: 3 km. Entry price: ₱350.
  • Bandung Zoo: A great place to see various animals. Distance: 4 km. Entry price: ₱30.
  • Museum Geologi: Explore geological exhibits and learn about the earth. Distance: 3 km. Entry price: Free.
  • Saung Angklung Udjo: Experience traditional Sundanese music and culture. Distance: 7 km. Entry price: ₱100.
  • Floating Market Lembang: Enjoy a unique dining experience with food stalls on the water. Distance: 18 km. Entry price: ₱10.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hilton Bandung (Bandung)

Exploring the local food scene near Hilton Bandung is a must! Here are some great options: Cafes/ Restaurants:
  • Kopi Anjis: A popular coffee shop with a cozy atmosphere.
  • Warung Nasi Ibu Imas: Serves delicious Sundanese cuisine.
  • Lereng Anteng Panoramic Coffee Place: Offers stunning views and coffee.
Local Streetfood:
  • Batagor Kingsley: Famous for its fried tofu and fish dumplings.
  • Mie Kocok Mang Dadeng: A local favorite for noodle soup.
  • Surabi Enhaii: Try the traditional pancakes with various toppings.
  • Seblak Oces: A spicy and flavorful dish with crackers and noodles.
  • Cireng Cipaganti: Enjoy the crispy and chewy fried tapioca cakes.

Shopping places near Hilton Bandung (Bandung)

Need some retail therapy? Here are some shopping destinations near Hilton Bandung:
  • Paris Van Java (PVJ): A modern shopping mall with a variety of stores and restaurants.
  • Cihampelas Walk (Ciwalk): An open-air shopping center with unique boutiques and eateries.
  • Bandung Indah Plaza (BIP): A well-known mall with a wide selection of shops.

Other Places to Stay Near Hilton Bandung

Looking for alternative accommodations near Hilton Bandung? Here are some options: Luxury/5–6 Star Hotels Nearby:
  • The Trans Luxury Hotel Bandung
  • InterContinental Bandung Dago Pakar
  • GH Universal Hotel Bandung
For 5-star:

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Four-Star Hotels Nearby:
  • Aston Pasteur Hotel
  • Grand Tjokro Bandung
  • Padma Hotel Bandung
For 4-star:

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Three-Star Hotels Nearby:
  • Amaris Hotel Cihampelas Bandung
  • De Paviljoen Bandung
  • Zest Hotel Bandung
For 3-star:

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Hotel availability and room booking

Ready to book your stay at Hilton Bandung? Finding the perfect room is easy with Traveloka. Check hotel availability and make your reservations today. Enjoy a seamless booking experience and secure the best deals for your trip.

All facilities in Hilton Bandung

Others Hilton Bandung
Others

Things to Do

  • Fitness center
  • Health club
  • Outdoor pool
  • Barbecue

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • Accessible parking

General

  • AC
  • Swimming pool

In-room Facilities

  • Hairdryer
  • TV

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Parking with surcharge

Public Facilities

  • Room service

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Hilton Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hilton Bandung
186
Number of floors in Hilton Bandung
12
Another facilities in Hilton Bandung
Fitness center, Health club, Outdoor pool, Barbecue, Accessibility equipment

Frequently asked question in Hilton Bandung

What are available facilities at Hilton Bandung?
There are top facilites at Hilton Bandung such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Hilton Bandung?
The standard check-in time at Hilton Bandung is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hilton Bandung?
Hilton Bandung is a 5.0-star hotel.
How many floors does Hilton Bandung have?
Hilton Bandung has 12 floors.
How many rooms are available at Hilton Bandung?
Hilton Bandung has 186 rooms in total.
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More Reviews from Other Guests in Hilton Bandung

Overall Ratings & Reviews Hilton Bandung

Traveloka (3,348)
Other sources (541)
8.9
Very Good
From 3,348 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Hilton Bandung
All
Ukuran Kamar (96)
Keramahan Staff (89)
Area Hotel (82)
Kamar Tidur (81)
Kamar Mandi (75)
Jarak ke Pusat Kota (74)
Ramah Keluarga (72)
Suasana (71)
Akses (57)
Wifi (56)
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Traveler Reviews Hilton Bandung

Number of reviews per page
20
40
Customer reviews
M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service did not live up to its promises.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your stay. Your feedback helps us improve, and we are committed to making the necessary changes. Thank you once again for your feedback, and we look forward to the possibility of serving you better in the future. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Staff was very friendly and helpful
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
novi t. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's so comfortable, I was given a surprise mirror and cake, the staff are super duper friendly😍 Next time I will definitely want to come here again💕
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Even though it's been around for a while, it's still kept clean, the service is great, the swimming pool is clean, and the breakfast is varied and delicious.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Thank you for the surprise for my wife's birthday 😍
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
The towel has started to harden, it's not soft anymore.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, and we are committed to improving our services to ensure a better experience for all our guests. We hope you will give us another opportunity to welcome you back in the future. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Meryshani S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Happy to the max! Would like to come again
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
T***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
very enjoyable holiday with family & great choice of hotels..
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
S***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room was clean, the facilities were okay, but the temperature didn't seem to be adjustable. And last night, the room wasn't cool enough. Because we usually use the AC at a lower temperature than yesterday, our sleep wasn't as restful as usual. When we asked, they offered to have a technician come. But it was too late, and we were already very tired. So we said no.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered. Please know that we are committed to improving our services based on your comments. We hope you will give us another opportunity to serve you better. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Annisa Z. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
A nice hotel, well-maintained and clean, with spacious rooms and a large bed, making it suitable for a family vacation. The thing that sets it apart from other hotels is that the Hilton Hotel is very concerned with sustainability and is environmentally conscious about the waste produced. For example, is a water bottle in the room or dining area that can be refilled repeatedly and several amenities that can be requested if needed. The hotel staffs are also friendly and professional, as is the standard for a five-star hotel.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Annisa Z. F., Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Samuel G. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
We enjoy stay at Hilton Bandung. Trust me, they are perfect stay for your leisure. there is a swimming pool and playground for kids so they can enjoy they time. thank you to Ms. Riana n Mr. David Jonathan and his teams and all Hilton Bandung staff for make our honeymoon very Enjoyable. Breakfast also perfect. my stomach really full. thanks for the service.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Samuel G. H., Thank you for the wonderful review! It's great to know that you had an unforgettable stay. We enjoyed reading all of the positive comments you have provided and would like to thank you for sharing your impressions of your experience at Hilton Bandung. We completely agree, Riana and David is truly a gem to have on our team! It was a pleasure having you with us, and we look forward to welcoming you again in the near future. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The first time I stayed here, I immediately liked it. The atmosphere was calm and comfortable, and the facilities were complete.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank you for the service, it was very comfortable and peaceful to stay here.
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms are comfortable, the facilities are complete, the food is delicious.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank you for a pleasant stay, everything was good and steady.
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel's comfortable atmosphere, clean rooms and bathrooms, friendly staff, and varied and delicious restaurant food are all within reach. The hotel's price is commensurate with its amenities, making it highly recommended.
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Merza B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A real 5 stars hotel. All staff were friendly and helpful. It is located at the right position to reach many interesting points. Spacious rooms. In-house restaurants are good options to dine in. A lot of parking lots.
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Accommodation's Reply
01 Oct 2025
Dear Merza B. Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
A pleasant stay in an executive room. The room size and amenities are good.
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Accommodation's Reply
24 Sep 2025
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is responsive and helpful. When our child was sick, we were quickly responded to and received assistance.
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Accommodation's Reply
24 Sep 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
SATRIA N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I and stayed on September 13-14, for the location is not far from the snacks and Paskal mall, the check-in staff was very friendly, helped me too because I brought some icepacks for the coolerbox and I asked for help to leave them in the freezer and was served well, for the hotel it is very good because it is 5 stars, and the children like the swimming pool, .. For breakfast food there are many variations until I was confused about which one to choose, there is an outdoor dining area for smoking, and the service again I was satisfied, I asked for ice cubes to be brought to the room and the information officer will deliver it to the room, and I also asked for bowls and cutlery to be served directly to the room ... It's great, for the price it's ok.
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Accommodation's Reply
19 Sep 2025
Dear SATRIA N, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Number of reviews per page
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40

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Others 4 Hilton Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hilton Bandung

Traveloka (3,348)
Other sources (541)
8.9
Very Good
From 3,348 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Hilton Bandung
All
Ukuran Kamar (96)
Keramahan Staff (89)
Area Hotel (82)
Kamar Tidur (81)
Kamar Mandi (75)
Jarak ke Pusat Kota (74)
Ramah Keluarga (72)
Suasana (71)
Akses (57)
Wifi (56)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hilton Bandung

Number of reviews per page
20
40
Customer reviews
M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service did not live up to its promises.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your stay. Your feedback helps us improve, and we are committed to making the necessary changes. Thank you once again for your feedback, and we look forward to the possibility of serving you better in the future. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Staff was very friendly and helpful
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
novi t. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's so comfortable, I was given a surprise mirror and cake, the staff are super duper friendly😍 Next time I will definitely want to come here again💕
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Even though it's been around for a while, it's still kept clean, the service is great, the swimming pool is clean, and the breakfast is varied and delicious.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Thank you for the surprise for my wife's birthday 😍
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
The towel has started to harden, it's not soft anymore.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, and we are committed to improving our services to ensure a better experience for all our guests. We hope you will give us another opportunity to welcome you back in the future. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Meryshani S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Happy to the max! Would like to come again
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
T***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
very enjoyable holiday with family & great choice of hotels..
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
S***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room was clean, the facilities were okay, but the temperature didn't seem to be adjustable. And last night, the room wasn't cool enough. Because we usually use the AC at a lower temperature than yesterday, our sleep wasn't as restful as usual. When we asked, they offered to have a technician come. But it was too late, and we were already very tired. So we said no.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered. Please know that we are committed to improving our services based on your comments. We hope you will give us another opportunity to serve you better. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Annisa Z. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
A nice hotel, well-maintained and clean, with spacious rooms and a large bed, making it suitable for a family vacation. The thing that sets it apart from other hotels is that the Hilton Hotel is very concerned with sustainability and is environmentally conscious about the waste produced. For example, is a water bottle in the room or dining area that can be refilled repeatedly and several amenities that can be requested if needed. The hotel staffs are also friendly and professional, as is the standard for a five-star hotel.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Annisa Z. F., Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Samuel G. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
We enjoy stay at Hilton Bandung. Trust me, they are perfect stay for your leisure. there is a swimming pool and playground for kids so they can enjoy they time. thank you to Ms. Riana n Mr. David Jonathan and his teams and all Hilton Bandung staff for make our honeymoon very Enjoyable. Breakfast also perfect. my stomach really full. thanks for the service.
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Accommodation's Reply
15 Oct 2025
Dear Samuel G. H., Thank you for the wonderful review! It's great to know that you had an unforgettable stay. We enjoyed reading all of the positive comments you have provided and would like to thank you for sharing your impressions of your experience at Hilton Bandung. We completely agree, Riana and David is truly a gem to have on our team! It was a pleasure having you with us, and we look forward to welcoming you again in the near future. Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The first time I stayed here, I immediately liked it. The atmosphere was calm and comfortable, and the facilities were complete.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank you for the service, it was very comfortable and peaceful to stay here.
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms are comfortable, the facilities are complete, the food is delicious.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank you for a pleasant stay, everything was good and steady.
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel's comfortable atmosphere, clean rooms and bathrooms, friendly staff, and varied and delicious restaurant food are all within reach. The hotel's price is commensurate with its amenities, making it highly recommended.
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Merza B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A real 5 stars hotel. All staff were friendly and helpful. It is located at the right position to reach many interesting points. Spacious rooms. In-house restaurants are good options to dine in. A lot of parking lots.
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Accommodation's Reply
01 Oct 2025
Dear Merza B. Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
A pleasant stay in an executive room. The room size and amenities are good.
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Accommodation's Reply
24 Sep 2025
Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is responsive and helpful. When our child was sick, we were quickly responded to and received assistance.
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Accommodation's Reply
24 Sep 2025
Dear Valued Guest, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
SATRIA N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I and stayed on September 13-14, for the location is not far from the snacks and Paskal mall, the check-in staff was very friendly, helped me too because I brought some icepacks for the coolerbox and I asked for help to leave them in the freezer and was served well, for the hotel it is very good because it is 5 stars, and the children like the swimming pool, .. For breakfast food there are many variations until I was confused about which one to choose, there is an outdoor dining area for smoking, and the service again I was satisfied, I asked for ice cubes to be brought to the room and the information officer will deliver it to the room, and I also asked for bowls and cutlery to be served directly to the room ... It's great, for the price it's ok.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear SATRIA N, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Kind Regards, Fairina Zaini Asst. Director of Marketing Communications
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