Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Hotels
9.5
/10
Exceptional
324 reviews

What Guests Say About Their Stay

Staff Friendliness (98)
Bedroom (96)
Room Space (91)
Ambiance (87)
Muhammad N.
9.7
/ 10
You'll get a room with a balcony (city/garden view). That's awesome. It's great for your family, too. If you have the room with breakfast, there's no additional charge for kids below 12 years old. Staff are friendly and polite.
M***h
8.5
/ 10
Its hilltop location affords a variety of views. The swimming pool and restaurant are excellent, meeting our expectations. The rooms are well-priced, with a comfortable, clean, and modern ambiance. The fitness area is easily accessible, and there's a play area for children. This makes a family stay even more comfortable. There's also a restaurant with a stunning view, so you won't regret choosing this place for your stay.
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G***y
10.0
/ 10
The upgrade that Holiday Inn did to this hotel is amazing, a luxurious minimalist design that is very comfortable, with a very beautiful view of the city lights. input: 1. The swimming pool can still be made more attractive 2. Food variety can be added the rest 9.5 for this hotel
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Maulana h.
9.7
/ 10
highly recommended, friendly staff and the hotel is clean and nice. next time will come here again. please maintain the facilities and services. thank you
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Indri F.
10.0
/ 10
The view is cool, a week-long Eid staycation here makes you want to come back again, the breakfast menu is quite extensive and there is ice cream, kids friendly, there is a children's playground, swimming pool and gym are safe because they are full access, overall ok the best
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In the Area
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Jl. Kamboja No. 1-2,Kebon Jeruk, Tanjung Karang, Bandar Lampung, Lampung Province, Indonesia, 35121

Main Facilities

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AC
Swimming Pool
Parking
WiFi
Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel is located in area / city Tanjung Karang. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Jl. Kamboja No. 1-2,Kebon Jeruk, Tanjung Karang, Bandar Lampung, Lampung Province, Indonesia, 35121
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Lobby Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel
Lobby 2 Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Discover More About Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Location


Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel is located in area / city Tanjung Karang.

About Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel.

All facilities in Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Lobby Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel
Lobby
Restaurant Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel
Restaurant

Public Facilities

  • WiFi in public area
  • Room service
  • Parking

Things to Do

  • Outdoor pool
  • Fitness center

General

  • AC
  • Swimming pool

Kids and Pets

  • Babysitting

Food and Drinks

  • Bar

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Hotel Services

  • Concierge

In-room Facilities

  • TV

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel
198
Number of floors in Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel
7
Another facilities in Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel
WiFi in public area, Room service, Outdoor pool, Fitness center, Swimming pool

Frequently asked question in Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

What are available facilities at Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel?
There are top facilites at Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel?
The standard check-in time at Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel?
Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel is a 4.0-star hotel.
How many floors does Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel have?
Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel has 7 floors.
How many rooms are available at Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel?
Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel has 198 rooms in total.
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More Reviews from Other Guests in Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

9.6
Exceptional
From 319 reviews
Provided by travelers on
Cleanliness

9.6

Room Comfort

9.5

Meal

9.3

Location

9.6

Service and Facilites

9.5

People often mention about Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel
All
Staff Friendliness (75)
Bedroom (73)
Ambiance (68)
Room Space (68)
Bathroom (64)
Distance to City Center (63)
Family Friendly (60)
Hotel Area (59)
Taste (50)
Wifi (49)
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Traveler Reviews Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Number of reviews per page
20
40
Customer reviews
T***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Friendly service, clean, complete facilities, beautiful view, not just for staying but for traveling, for family and children's vacation OK
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Accommodation's Reply
01 Dec 2025
Dear T*l, Thank you for your review. We are so glad that you enjoyed our friendly service, clean rooms, complete facilities and beautiful view. It makes us so happy to know that your experience was not just a place to stay but a family vacation. We hope that our hotel will always be a comfortable choice for your family vacation, especially for children. We look forward to welcoming you back again and giving you the best experience at Holiday Inn Lampung Bukit Randu. Sincerely, Holiday Inn Lampung Bukit Randu Management
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Sri A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly during the check-in process and during the stay, especially the staff member named Zain.
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Accommodation's Reply
27 Nov 2025
Dear Sri, Thank you for your review! We are delighted to hear that you enjoyed your stay with us. Providing friendly and attentive service is our top priority. We look forward to welcoming you back and providing you with the best possible experience at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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Lia A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The service, the rooms, the food, the facilities, everything was satisfactory.
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Accommodation's Reply
17 Nov 2025
Dear Ms. Lia A., Thank you for your positive review! We are so glad you enjoyed every moment of your stay. We look forward to welcoming you back and providing you with the best possible service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Overall everything was very good... but, I got a room on the 1st floor even though I had already requested a room on the upper floor 🙃 ..
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2 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear A*e, Thank you for your review! We are so glad you had a great experience with us. However, we regret that we were unable to accommodate your request for a high floor room. Availability of rooms is subject to occupancy upon arrival. Your feedback is valuable to us and we will do our best to ensure that we can accommodate your room needs on your next visit. We look forward to welcoming you back and continuing to provide you with the best possible experience at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
So far, the service has been good. Check-in was fast, and the staff were friendly and helpful. The room was clean, but there was a stain right in the middle of the sheet. The swimming pool facilities are lacking. There's no on-site attendant, so asking for towels takes a long time. The changing room toilets are clogged, causing flooding. There are no rules at the pool, so guests eat by the pool and wash their hands afterward. Next, the comfort of other guests needs to be considered by placing attendants at the swimming pool and enforcing strict rules for everyone's safety.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear M*i, Thank you for your review and feedback! We are very glad that you were satisfied with our service and cleanliness of our room. We apologize for the inconvenience caused by the swimming pool area. We will take your feedback into consideration to improve the comfort of our guests in the future. We look forward to welcoming you back and always providing the best service to you at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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intan w. a.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The food at the breakfast buffet is so sad. Let's compete with Azana!
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Accommodation's Reply
07 Nov 2025
Dear Mr. Intan, Thank you for your feedback! We apologize if the breakfast did not meet your expectations. We look forward to welcoming you back and continuing to provide you with the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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Y***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Better than before, just a shame the standard one doesn't have a bathtub
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Y*a, Thank you for your review! We are glad you enjoyed your stay with us. Although the Standard Room does not have a bathtub, the rooms on the upper floors do have one. We look forward to welcoming you back and continuing to provide you with the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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Naii P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was really great staying at the Holiday Inn, top notch
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. Nai P., Thank you for your review! We are delighted to hear that you were satisfied and comfortable during your stay at Holiday Inn. Feedback like this is a driving force that drives us to continue to strive to provide the best service to all our guests. We look forward to welcoming you back and providing you with the best experience at Holiday Inn Lampung Bukit Randu again. Best regards, Holiday Inn Lampung Bukit Randu Management
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel was recently renovated. The rooms are beautiful and very clean. The restaurant staff and chef are very friendly.
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Accommodation's Reply
04 Nov 2025
Dear M*d, Thank you for your review! We are delighted that you enjoyed your stay with us, found our rooms clean and comfortable, and received friendly service from our team and chefs. This feedback is very meaningful and encourages us to continue to provide the best quality of facilities and services to our guests. We look forward to welcoming you back and continuing to provide you with the best experience at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good room, good service, good staff, good location.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear D***i, Thank you very much for your positive review! We’re delighted to hear that you enjoyed our room, service, staff, and location. Your feedback truly motivates us to keep providing the best experience for all our guests. We look forward to welcoming you back and always delivering the best service at Holiday Inn Lampung Bukit Randu. Regards, Management of Holiday Inn Lampung Bukit Randu
M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Its hilltop location affords a variety of views. The swimming pool and restaurant are excellent, meeting our expectations. The rooms are well-priced, with a comfortable, clean, and modern ambiance. The fitness area is easily accessible, and there's a play area for children. This makes a family stay even more comfortable. There's also a restaurant with a stunning view, so you won't regret choosing this place for your stay.
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4 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear M*h, Thank you for your positive review! We are delighted to know that the view, swimming pool, restaurant facilities, and room comfort met your expectations. We are also delighted to know that the fitness area and playground added to the comfort of your family stay. We look forward to welcoming you back and continuing to provide you with the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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Pre A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Beautiful and clean location, close to the city, good service and complete facilities, even though it is on a hilltop, a little challenge is the road into the hotel area is very steep, this could perhaps be improved so that the comfort of vehicles entering and leaving the hotel is better.
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2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Pra A. S., Thank you for your review! We are delighted that you enjoyed our beautiful location, clean rooms, excellent service and comprehensive facilities. We also appreciate your attention to the entrance and exit of our hotel. This feedback will be taken into consideration to improve the comfort and safety of our guests when visiting the hotel. We look forward to welcoming you back again and continuing to provide you with the best possible experience at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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T***T
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean, spacious rooms, satisfactory service, complete breakfast menu.
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Accommodation's Reply
07 Oct 2025
Dear Mr./Ms. T*T, Thank you for your positive review! We are delighted to hear that you were satisfied with the cleanliness, comfort of our rooms, our service, and the variety of our breakfast menu. We look forward to welcoming you back and continuing to provide the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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nunik h. u.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Kids stay and eat free... I really like that slogan. It's a family-friendly hotel. The rooms and facilities are clean. The breakfast menu is varied. The view from the balcony is amazing... and they've kept the kapok trees... I always want to come back to this hotel again and again.
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Accommodation's Reply
16 Oct 2025
Dear Nunik h. U, Thank you very much for your positive review! We are very pleased that you were impressed with our "Kids Stay, Eat Free" concept and found it comfortable as a family-friendly hotel. We are also pleased that you were impressed with the cleanliness of our room, the varied breakfast menu and the beautiful view from the balcony. We look forward to welcoming you back and continuing to provide you with the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I had a very satisfying stay here. The hotel service was good, and the facilities were very complete. The room was quite spacious and comfortable for a standard size. However, the breakfast was less varied than other hotels in its class. But it was okay, as children under 12 years old still get free breakfast. The swimming pool is spacious and has a beautiful view. It's just a bit dirty because it's very crowded on weekends. But please keep the water clean. I was a bit worried about swimming. They could also provide more shade with trees or more tents, as it's very hot. Otherwise, everything was fine. Thank you.
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+3
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Mr/Ms P*a, Thank you for your positive review. We are pleased to know that you were satisfied with our service, the comfort of your room, and the hotel facilities. Your feedback regarding the variety of breakfast menus and the cleanliness of the swimming pool on weekends is greatly appreciated. This will be taken into consideration so that we can provide a better experience in the future. The suggestion regarding the shaded area around the pool was also very helpful and will be taken into consideration. Thank you for staying with us. We look forward to welcoming you and your family back in the future. Best regards, Hotel Management Holiday Inn Lampung Bukit Randu
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly staff, special mention to the assistance manager, Pak Agung.
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Accommodation's Reply
29 Sep 2025
Dear Mr/Ms. Guest, Thank you for your kind review. We’re delighted to hear that our staff provided you with friendly and attentive service. Your appreciation means a lot to our team, and we look forward to welcoming you back for another great stay! Regards, Management of Holiday Inn Lampung Bukit Randu
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Is wonderful hotel to stay but place too distance from city
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Accommodation's Reply
29 Sep 2025
Dear Mr/Ms. M***a, Thank you for your kind review We’re glad to hear you enjoyed your stay with us.Just to let you know, our hotel is actually located right in the city center, offering easy access to various attractions. We hope this convenience added to your overall experience. We look forward to welcoming you back for another stay! Regards, Management of Holiday Inn Lampung Bukit Randu
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very good and very comfortable
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Accommodation's Reply
26 Sep 2025
Dear Mr./Ms. T*a, Thank you for your positive review. We are very pleased to know that you enjoyed your stay at our hotel. We look forward to welcoming you back and continuing to provide the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Responsive and friendly service, clean rooms, delicious breakfast food.
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Accommodation's Reply
26 Sep 2025
Dear Mr./Ms. T*y, Thank you for your review. We are pleased to hear that you felt comfortable in our room, received friendly service from our staff, and enjoyed breakfast at our hotel. We look forward to welcoming you back. Best regards, Hotel Management Holiday Inn Lampung Bukit Randu
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was a pleasant stay. The view from the balcony was great, the room was clean, and the facilities were complete, including a play area, so it wasn't boring for the kids.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Mr./Ms. C*a, Thank you for your positive review. We are delighted to hear that you enjoyed your stay, especially the balcony view, the clean room, and the child-friendly facilities. We hope you and your family had a wonderful vacation. We look forward to welcoming you back and continuing to provide the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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Restaurant 4 Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 319 reviews
Provided by travelers on
Cleanliness

9.6

Room Comfort

9.5

Meal

9.3

Location

9.6

Service and Facilites

9.5

People often mention about Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel
All
Staff Friendliness (75)
Bedroom (73)
Ambiance (68)
Room Space (68)
Bathroom (64)
Distance to City Center (63)
Family Friendly (60)
Hotel Area (59)
Taste (50)
Wifi (49)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Holiday Inn LAMPUNG BUKIT RANDU by IHG, an IHG Hotel

Number of reviews per page
20
40
Customer reviews
T***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Friendly service, clean, complete facilities, beautiful view, not just for staying but for traveling, for family and children's vacation OK
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Accommodation's Reply
01 Dec 2025
Dear T*l, Thank you for your review. We are so glad that you enjoyed our friendly service, clean rooms, complete facilities and beautiful view. It makes us so happy to know that your experience was not just a place to stay but a family vacation. We hope that our hotel will always be a comfortable choice for your family vacation, especially for children. We look forward to welcoming you back again and giving you the best experience at Holiday Inn Lampung Bukit Randu. Sincerely, Holiday Inn Lampung Bukit Randu Management
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Sri A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly during the check-in process and during the stay, especially the staff member named Zain.
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Accommodation's Reply
27 Nov 2025
Dear Sri, Thank you for your review! We are delighted to hear that you enjoyed your stay with us. Providing friendly and attentive service is our top priority. We look forward to welcoming you back and providing you with the best possible experience at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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Lia A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The service, the rooms, the food, the facilities, everything was satisfactory.
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Accommodation's Reply
17 Nov 2025
Dear Ms. Lia A., Thank you for your positive review! We are so glad you enjoyed every moment of your stay. We look forward to welcoming you back and providing you with the best possible service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Overall everything was very good... but, I got a room on the 1st floor even though I had already requested a room on the upper floor 🙃 ..
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2 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear A*e, Thank you for your review! We are so glad you had a great experience with us. However, we regret that we were unable to accommodate your request for a high floor room. Availability of rooms is subject to occupancy upon arrival. Your feedback is valuable to us and we will do our best to ensure that we can accommodate your room needs on your next visit. We look forward to welcoming you back and continuing to provide you with the best possible experience at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
So far, the service has been good. Check-in was fast, and the staff were friendly and helpful. The room was clean, but there was a stain right in the middle of the sheet. The swimming pool facilities are lacking. There's no on-site attendant, so asking for towels takes a long time. The changing room toilets are clogged, causing flooding. There are no rules at the pool, so guests eat by the pool and wash their hands afterward. Next, the comfort of other guests needs to be considered by placing attendants at the swimming pool and enforcing strict rules for everyone's safety.
Read More
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear M*i, Thank you for your review and feedback! We are very glad that you were satisfied with our service and cleanliness of our room. We apologize for the inconvenience caused by the swimming pool area. We will take your feedback into consideration to improve the comfort of our guests in the future. We look forward to welcoming you back and always providing the best service to you at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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intan w. a.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The food at the breakfast buffet is so sad. Let's compete with Azana!
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Accommodation's Reply
07 Nov 2025
Dear Mr. Intan, Thank you for your feedback! We apologize if the breakfast did not meet your expectations. We look forward to welcoming you back and continuing to provide you with the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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Y***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Better than before, just a shame the standard one doesn't have a bathtub
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Y*a, Thank you for your review! We are glad you enjoyed your stay with us. Although the Standard Room does not have a bathtub, the rooms on the upper floors do have one. We look forward to welcoming you back and continuing to provide you with the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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Naii P.
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10.0
/10
Reviewed 5 week(s) ago
It was really great staying at the Holiday Inn, top notch
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. Nai P., Thank you for your review! We are delighted to hear that you were satisfied and comfortable during your stay at Holiday Inn. Feedback like this is a driving force that drives us to continue to strive to provide the best service to all our guests. We look forward to welcoming you back and providing you with the best experience at Holiday Inn Lampung Bukit Randu again. Best regards, Holiday Inn Lampung Bukit Randu Management
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel was recently renovated. The rooms are beautiful and very clean. The restaurant staff and chef are very friendly.
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Accommodation's Reply
04 Nov 2025
Dear M*d, Thank you for your review! We are delighted that you enjoyed your stay with us, found our rooms clean and comfortable, and received friendly service from our team and chefs. This feedback is very meaningful and encourages us to continue to provide the best quality of facilities and services to our guests. We look forward to welcoming you back and continuing to provide you with the best experience at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good room, good service, good staff, good location.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear D***i, Thank you very much for your positive review! We’re delighted to hear that you enjoyed our room, service, staff, and location. Your feedback truly motivates us to keep providing the best experience for all our guests. We look forward to welcoming you back and always delivering the best service at Holiday Inn Lampung Bukit Randu. Regards, Management of Holiday Inn Lampung Bukit Randu
M***h
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Staycation
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8.5
/10
Reviewed 7 week(s) ago
Its hilltop location affords a variety of views. The swimming pool and restaurant are excellent, meeting our expectations. The rooms are well-priced, with a comfortable, clean, and modern ambiance. The fitness area is easily accessible, and there's a play area for children. This makes a family stay even more comfortable. There's also a restaurant with a stunning view, so you won't regret choosing this place for your stay.
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4 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear M*h, Thank you for your positive review! We are delighted to know that the view, swimming pool, restaurant facilities, and room comfort met your expectations. We are also delighted to know that the fitness area and playground added to the comfort of your family stay. We look forward to welcoming you back and continuing to provide you with the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Management
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Pre A. S.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Beautiful and clean location, close to the city, good service and complete facilities, even though it is on a hilltop, a little challenge is the road into the hotel area is very steep, this could perhaps be improved so that the comfort of vehicles entering and leaving the hotel is better.
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2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Pra A. S., Thank you for your review! We are delighted that you enjoyed our beautiful location, clean rooms, excellent service and comprehensive facilities. We also appreciate your attention to the entrance and exit of our hotel. This feedback will be taken into consideration to improve the comfort and safety of our guests when visiting the hotel. We look forward to welcoming you back again and continuing to provide you with the best possible experience at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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T***T
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean, spacious rooms, satisfactory service, complete breakfast menu.
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Accommodation's Reply
07 Oct 2025
Dear Mr./Ms. T*T, Thank you for your positive review! We are delighted to hear that you were satisfied with the cleanliness, comfort of our rooms, our service, and the variety of our breakfast menu. We look forward to welcoming you back and continuing to provide the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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nunik h. u.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Kids stay and eat free... I really like that slogan. It's a family-friendly hotel. The rooms and facilities are clean. The breakfast menu is varied. The view from the balcony is amazing... and they've kept the kapok trees... I always want to come back to this hotel again and again.
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Accommodation's Reply
16 Oct 2025
Dear Nunik h. U, Thank you very much for your positive review! We are very pleased that you were impressed with our "Kids Stay, Eat Free" concept and found it comfortable as a family-friendly hotel. We are also pleased that you were impressed with the cleanliness of our room, the varied breakfast menu and the beautiful view from the balcony. We look forward to welcoming you back and continuing to provide you with the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I had a very satisfying stay here. The hotel service was good, and the facilities were very complete. The room was quite spacious and comfortable for a standard size. However, the breakfast was less varied than other hotels in its class. But it was okay, as children under 12 years old still get free breakfast. The swimming pool is spacious and has a beautiful view. It's just a bit dirty because it's very crowded on weekends. But please keep the water clean. I was a bit worried about swimming. They could also provide more shade with trees or more tents, as it's very hot. Otherwise, everything was fine. Thank you.
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+3
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Mr/Ms P*a, Thank you for your positive review. We are pleased to know that you were satisfied with our service, the comfort of your room, and the hotel facilities. Your feedback regarding the variety of breakfast menus and the cleanliness of the swimming pool on weekends is greatly appreciated. This will be taken into consideration so that we can provide a better experience in the future. The suggestion regarding the shaded area around the pool was also very helpful and will be taken into consideration. Thank you for staying with us. We look forward to welcoming you and your family back in the future. Best regards, Hotel Management Holiday Inn Lampung Bukit Randu
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Verified Traveler
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10.0
/10
Reviewed 10 week(s) ago
Friendly staff, special mention to the assistance manager, Pak Agung.
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Accommodation's Reply
29 Sep 2025
Dear Mr/Ms. Guest, Thank you for your kind review. We’re delighted to hear that our staff provided you with friendly and attentive service. Your appreciation means a lot to our team, and we look forward to welcoming you back for another great stay! Regards, Management of Holiday Inn Lampung Bukit Randu
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Is wonderful hotel to stay but place too distance from city
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Accommodation's Reply
29 Sep 2025
Dear Mr/Ms. M***a, Thank you for your kind review We’re glad to hear you enjoyed your stay with us.Just to let you know, our hotel is actually located right in the city center, offering easy access to various attractions. We hope this convenience added to your overall experience. We look forward to welcoming you back for another stay! Regards, Management of Holiday Inn Lampung Bukit Randu
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very good and very comfortable
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Accommodation's Reply
26 Sep 2025
Dear Mr./Ms. T*a, Thank you for your positive review. We are very pleased to know that you enjoyed your stay at our hotel. We look forward to welcoming you back and continuing to provide the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Responsive and friendly service, clean rooms, delicious breakfast food.
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Accommodation's Reply
26 Sep 2025
Dear Mr./Ms. T*y, Thank you for your review. We are pleased to hear that you felt comfortable in our room, received friendly service from our staff, and enjoyed breakfast at our hotel. We look forward to welcoming you back. Best regards, Hotel Management Holiday Inn Lampung Bukit Randu
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was a pleasant stay. The view from the balcony was great, the room was clean, and the facilities were complete, including a play area, so it wasn't boring for the kids.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Mr./Ms. C*a, Thank you for your positive review. We are delighted to hear that you enjoyed your stay, especially the balcony view, the clean room, and the child-friendly facilities. We hope you and your family had a wonderful vacation. We look forward to welcoming you back and continuing to provide the best service at Holiday Inn Lampung Bukit Randu. Best regards, Holiday Inn Lampung Bukit Randu Hotel Management
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