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Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotels
8.4
/10
Very Good
11,182 reviews

What Guests Say About Their Stay

Staff Friendliness (203)
Bedroom (196)
Room Space (178)
Accessibility (173)
TAN Y. H.
10.0
/ 10
Ciputra Hotel still the best choice when I travel to Jakarta. Food is good, room spacious, workers and front desk lady and men are nice, polite, helpfull. Nothing to complaint. Thumbs up. ⭐⭐⭐⭐⭐ for you.
TAN Y. H.
10.0
/ 10
Ciputra Hotel still the best choice when I travel to Jakarta. Food is good. Room spacious. Workers and front desk lady and men are nice, polite, helpful. Nothing to complaint. Thumbs up. ⭐⭐⭐⭐⭐ for you.
TAN Y. H.
10.0
/ 10
Ciputra Hotel still the best choice when I travel to Jakarta. Food is good. Room spacious. Workers and front desk lady and men are nice, polite, and helpful. Nothing to complaint. Thumbs up. ⭐⭐⭐⭐⭐ for you.
Riandhika R. F.
10.0
/ 10
Have a nice experience staying here. Love the pool. The food's great with many choices. A convenient access to Ciputra Mall is a great privilege.
Febrina R. B.
9.7
/ 10
My favorite place, because of the strategic location, to the airport, to the office center, shopping center, access to the toll gate is close. The service starts from the security guard greeting at the entrance, front office, room boy, restaurant staff and all staff are friendly and respond quickly.
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In the Area
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Jalan Letnan Jendral S.Parman, Grogol, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Ciputra Jakarta Staying at Hotel Ciputra Jakarta managed by Swiss-Belhotel International is a good choice when you are visiting Tanjung Duren. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Jalan Letnan Jendral S.Parman, Grogol, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
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Lobby Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Lobby 2 Hotel Ciputra Jakarta managed by Swiss-Belhotel International

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Hotel Ciputra Jakarta managed by Swiss-Belhotel International Rates per Night

Planning your trip and wondering about Hotel Ciputra Jakarta managed by Swiss-Belhotel International hotel rates? You're in the right place! Hotel Ciputra Jakarta managed by Swiss-Belhotel International room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel Ciputra Jakarta managed by Swiss-Belhotel International hotel rates?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International Location & Address

Finding your way to Hotel Ciputra Jakarta managed by Swiss-Belhotel International is easy! Hotel Ciputra Jakarta managed by Swiss-Belhotel International is located at Jalan Letnan Jendral S.Parman, Grogol, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470. It's situated in the Jakarta Barat area, known for its vibrant atmosphere and convenient access to local attractions. The hotel is approximately 5 km from the city center.

How to go to Hotel Ciputra Jakarta managed by Swiss-Belhotel International from Airport

Getting from the airport to Hotel Ciputra Jakarta managed by Swiss-Belhotel International is a breeze. Here are a few options to get you there:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Traveloka offer easy booking and door-to-door service.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Hotel Ciputra Jakarta managed by Swiss-Belhotel International for availability and pricing.

Tips: For the most convenient route, consider booking a ride-hailing service through Traveloka for a hassle-free transfer.

Hotel Ciputra Jakarta managed by Swiss-Belhotel International Reviews & Summary

Want to know what other guests think about Hotel Ciputra Jakarta managed by Swiss-Belhotel International? Hotel reviews offer valuable insights into the overall experience. Guests often rave about the hotel's comfortable rooms, friendly service, and convenient location. Standout features include the swimming pool and the on-site restaurant.

One guest shared, "I had a fantastic stay! The staff was incredibly helpful, and the breakfast buffet was delicious. I would definitely stay here again."

Hotel Ciputra Jakarta managed by Swiss-Belhotel International Room Types Available

Hotel Ciputra Jakarta managed by Swiss-Belhotel International offers a variety of hotel room type to suit your needs. Whether you're traveling solo, as a couple, or with family, you'll find a comfortable space to relax.

  • Deluxe Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Executive Room: Offers more space and amenities, ideal for business travelers.
  • Suite: Provides a separate living area and bedroom, offering a luxurious experience.
  • Family Room: Designed to accommodate families with ample space and extra beds.

Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotel Ciputra Jakarta managed by Swiss-Belhotel International provides a range of hotel amenities to enhance your stay. From relaxation to recreation, there's something for everyone.

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the well-equipped gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Restaurant: Enjoy delicious meals at the on-site restaurant.
  • Business Center: Stay connected with work with business facilities.

Hotel Buffet or Restaurant/Cafe in Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Dining at Hotel Ciputra Jakarta managed by Swiss-Belhotel International is a treat! You'll find a variety of options to satisfy your cravings.

  • Citra Restaurant: Offers a diverse menu of Indonesian and international cuisine. Price per person: ₱250.
  • The Lounge: A relaxed setting for enjoying coffee, snacks, and cocktails.
  • Buffet: Enjoy a wide selection of dishes for breakfast, lunch, and dinner. Price per person: ₱350.

Signature dishes include the Nasi Goreng and the Rendang.

Hotel Ciputra Jakarta managed by Swiss-Belhotel International Airport pickups and How to Book

Need a ride from the airport? Hotel Ciputra Jakarta managed by Swiss-Belhotel International offers convenient airport transfer services. This ensures a smooth and stress-free arrival.

To book an airport pick-up, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details, and the hotel will arrange for a driver to meet you at the airport. The cost will be added to your bill.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with the nearby public transport options. You can explore the city with ease.

  • Bus Stop: Several bus stops are located within walking distance of the hotel.
  • MRT Station: The nearest MRT station is approximately 2 km away.

You can purchase a public transport card at the MRT station or at convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Hotel Ciputra Jakarta managed by Swiss-Belhotel International? There are plenty of family-friendly attractions nearby.

  • Kidzania Jakarta: An indoor theme park where kids can role-play different professions. Distance: 3 km. Entry Price: ₱300.
  • Taman Mini Indonesia Indah: A cultural park showcasing the diversity of Indonesian culture. Distance: 15 km. Entry Price: ₱200.
  • Jakarta Aquarium & Safari: Explore a diverse range of marine life and animals. Distance: 4 km. Entry Price: ₱250.
  • Museum Nasional Indonesia: Discover Indonesian history and culture. Distance: 8 km. Entry Price: Free.
  • Monas (National Monument): Visit this iconic landmark and enjoy panoramic city views. Distance: 7 km. Entry Price: ₱15.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hotel Ciputra Jakarta managed by Swiss-Belhotel International (Jakarta Barat)

Explore the local culinary scene near Hotel Ciputra Jakarta managed by Swiss-Belhotel International! You'll find a variety of delicious options to satisfy your taste buds.

  • Cafes/ Restaurants:
  • Warung Nasi Ampera: A popular spot for authentic Sundanese cuisine.
  • Bakmi GM: A well-known chain serving delicious noodles and other Indonesian dishes.
  • Kopi Anjis: A local cafe known for its coffee and snacks.
  • Local Streetfood:
  • Sate Padang: Grilled meat skewers with a flavorful sauce.
  • Gado-Gado: A traditional Indonesian salad with peanut sauce.
  • Nasi Uduk: Coconut rice served with various side dishes.
  • Martabak: Sweet or savory pancake-like treat.
  • Es Teh Manis: Sweet iced tea, a refreshing local favorite.

Shopping places near Hotel Ciputra Jakarta managed by Swiss-Belhotel International (Jakarta Barat)

If you're in the mood for shopping, you're in luck! There are several shopping destinations near Hotel Ciputra Jakarta managed by Swiss-Belhotel International.

  • Central Park Mall: A large shopping mall with a wide variety of stores, restaurants, and entertainment options.
  • Taman Anggrek Mall: Another popular mall with a diverse selection of shops and dining choices.
  • Mall Ciputra Jakarta: A convenient mall located near the hotel.

Other Places to Stay Near Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Looking for alternative accommodations near Hotel Ciputra Jakarta managed by Swiss-Belhotel International? Here are some options to consider:

  • Luxury/5–6 Star Hotels Nearby:
  • The Ritz-Carlton Jakarta, Pacific Place
  • Hotel Indonesia Kempinski Jakarta
  • Mandarin Oriental, Jakarta

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
  • Pullman Jakarta Central Park
  • Mercure Jakarta Kota
  • Holiday Inn Express Jakarta Wahid Hasyim

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
  • Hotel Neo+ Kebayoran
  • Favehotel Tanah Abang Cideng
  • Ibis Jakarta Slipi

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Ciputra Jakarta managed by Swiss-Belhotel International - Book Now!

Ready to book your stay at Hotel Ciputra Jakarta managed by Swiss-Belhotel International? Don't wait! Check hotel availability and make your hotel reservations today.

Book your stay through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Bar, Cafe and Lounge Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Swimming Pool
Fitness Center Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Fitness Center
Functional Hall Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Functional Hall
Common Space Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Poolside bar
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool
  • Smoking area

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Things to Do

  • Massage

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ciputra Jakarta managed by Swiss-Belhotel International
336
Number of floors in Hotel Ciputra Jakarta managed by Swiss-Belhotel International
17
Another facilities in Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Hotel Ciputra Jakarta managed by Swiss-Belhotel International

What are available facilities at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?
There are top facilites at Hotel Ciputra Jakarta managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?
The standard check-in time at Hotel Ciputra Jakarta managed by Swiss-Belhotel International is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Ciputra Jakarta managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Jakarta managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ciputra Jakarta managed by Swiss-Belhotel International?
Hotel Ciputra Jakarta managed by Swiss-Belhotel International is a 4.0-star hotel.
How many floors does Hotel Ciputra Jakarta managed by Swiss-Belhotel International have?
Hotel Ciputra Jakarta managed by Swiss-Belhotel International has 17 floors.
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More Reviews from Other Guests in Hotel Ciputra Jakarta managed by Swiss-Belhotel International

8.5
Very Good
From 10,360 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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Staff Friendliness (169)
Bedroom (166)
Ambiance (156)
Accessibility (150)
Hotel Area (150)
Room Space (146)
Bathroom (137)
Distance to City Center (133)
Surroundings (131)
Wifi (125)
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Traveler Reviews Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Very pleasant, clean and tidy room, comfortable
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Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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V***s
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8.5
/10
Reviewed 2 week(s) ago
This is my 4th time staying at Ciputra. I'm very satisfied, even though it's an old hotel, it's well maintained and clean. The view of Jakarta from the room is also amazing, really cool.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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Mayang K. P.
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8.5
/10
Reviewed 2 week(s) ago
Strategic location, just get off at the mall
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for choosing to stay at Hotel Ciputra Jakarta. We appreciate your positive feedback and look forward to welcoming you back to Hotel Ciputra. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Always stay here when I'm in Jakarta, the place is comfortable, clean, if you want to go to the mall there is access 🙏
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your ideal accommodation for your stay in Jakarta. We sincerely appreciate your positive review of the hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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D***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
I have stayed here for the umpteenth time, always okay and satisfying.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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L***n
icon-Staycation
Staycation
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8.2
/10
Reviewed 2 week(s) ago
comfortable, but unfortunately you can't get a smoking room so if you want to smoke you have to go downstairs
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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L***y
icon-Transit
Transit
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9.4
/10
Reviewed 3 week(s) ago
Ok and clean room... Not noisy.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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Y***a
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Transit
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9.1
/10
Reviewed 4 week(s) ago
Never disappointed staying here, the price is affordable, the facilities are excellent, but the staff on duty at night between 9 and 10 PM may not be very numerous, as I called twice but no one answered. But I will definitely stay here again in the future, and hopefully it will be even better.
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
This is my second stay here, during an event at Centra Park. The receptionist is always friendly, the hotel environment is clean and comfortable, and the bedrooms are large and clean.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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M***d
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
Very happy and impressed staying at Ciputra, an extraordinary experience, the room is very comfortable, the facilities make us feel like we are at home, want to stay at Ciputra again, wonderfull in short, thank you Ciputra Hotel.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, easy access, and close to the mall.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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f***a
icon-Staycation
Staycation
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6.4
/10
Reviewed 5 week(s) ago
Sorry, honest review is not very pleasant. Very disappointed, I should have checked out the next day, I chose to check out at midnight because I was very annoyed. I was not feeling well, I was hungry at midnight and wanted to order food from a restaurant, but the phone couldn't be used at all. The sink water couldn't be adjusted, brushing my teeth and washing my face was very hot, like when I wanted to make coffee it was hot, I wanted to take a shower but the water was cold, I couldn't adjust it to hot, the toilet water smelled of Bayclin. The next room was noisy, the sound was very loud. The breakfast menu also lacked choices. Even though the hotel is above 1 million +++
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your stay at our hotel. We apologize for the inconvenience caused to you during your stay at Hotel Jakarta Ciputra. We apologize for the inconvenience caused to you by certain room amenities such as the telephone, water heater, and the noise disturbance caused by the adjacent room. Your feedback regarding the condition and cleanliness of the room, as well as the breakfast menu, is very important to us. We have requested the relevant authorities to immediately inspect and repair it to prevent this kind of incident from happening again. We apologize for the inconvenience caused and we sincerely hope to welcome you back again. Hotel Jakarta Ciputra will maintain the same high service standards and are committed to providing you with an even more satisfying guest experience. Michael G. Perdikaris, General Manager Hotel Jakarta Ciputra
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Sunarti
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
This is my second time staying with my family. The room facilities are good, everything is usable, such as the hairdryer, refrigerator, TV, and safety deposit box. However, the shower was broken. I immediately informed customer service, who immediately repaired it and it was ready to use. The service is overall good, from customer service, the swimming pool, and the restaurant. There are many food and beverage options.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My favorite hotel every time I go to Jakarta, very comfortable and strategic, highly recommended
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Accommodation's Reply
02 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the rooms are clean, the food is all delicious, close to the mall,
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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A***w
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
The service is lacking, even though I had breakfast but I wasn't told it was pointless to pay so much!!! Maybe it's because my clothing style doesn't look like a rich person.. I'd rather look for another decent place and the price is also reasonable... thank you
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Accommodation's Reply
30 Oct 2025
Thank you for your review. We apologize for the inconvenience and unpleasant experience you encountered during your stay at our hotel. We take your feedback seriously and are currently evaluating and improving our communication and service to prevent this from happening again. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back with even better service in the future. Best regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta
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A***I
icon-Leisure
Leisure
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9.4
/10
Reviewed 6 week(s) ago
The hotel staff were friendly and very helpful during the check-in process. It was a pleasant, safe, and comfortable stay.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for choosing to stay at Hotel Ciputra Jakarta. We appreciate your positive feedback about our services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Ferdicalis General Manager Hotel Ciputra Jakarta
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L***a
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Business
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8.5
/10
Reviewed 6 week(s) ago
I always stay here when I go to Jakarta because it has access to the mall, clean rooms, and delicious breakfast 🙏🙏
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive comments regarding the convenience of transportation, the cleanliness of the room, and the quality of the breakfast. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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Nana S.
icon-Business
Business
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9.1
/10
Reviewed 6 week(s) ago
Overall okay, but maybe the receptionist should be more disciplined and professional, CI time is 14:00 but until 16:15 we have not been given a room, while we have just made a long trip and we are one of the loyal customers of Ciputra Hotel Jakarta / swissbell, 1 more thing for the breakfast menu should be more varied every staycation at Ciputra the breakfast menu is always the same, thank you🙏
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Accommodation's Reply
28 Oct 2025
Dear Ms. Nana S., We sincerely thank you for your feedback regarding your recent stay with Traveloka. We apologize for any inconvenience caused during your stay and will continue to improve our service. Once again, we apologize and thank you for using our hotel. Best regards, Michael G. Perdikaris, General Manager, Hotel Ciputra Jakarta
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Edison
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Business
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10.0
/10
Reviewed 7 week(s) ago
With affordable access, the convenient location can also be used for morning exercise.
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive feedback regarding the hotel's accessibility and location. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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Lobby 4 Hotel Ciputra Jakarta managed by Swiss-Belhotel International

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8.5
Very Good
From 10,360 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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Staff Friendliness (169)
Bedroom (166)
Ambiance (156)
Accessibility (150)
Hotel Area (150)
Room Space (146)
Bathroom (137)
Distance to City Center (133)
Surroundings (131)
Wifi (125)
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Traveler Reviews Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Very pleasant, clean and tidy room, comfortable
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Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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V***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This is my 4th time staying at Ciputra. I'm very satisfied, even though it's an old hotel, it's well maintained and clean. The view of Jakarta from the room is also amazing, really cool.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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Mayang K. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location, just get off at the mall
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for choosing to stay at Hotel Ciputra Jakarta. We appreciate your positive feedback and look forward to welcoming you back to Hotel Ciputra. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Always stay here when I'm in Jakarta, the place is comfortable, clean, if you want to go to the mall there is access 🙏
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your ideal accommodation for your stay in Jakarta. We sincerely appreciate your positive review of the hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I have stayed here for the umpteenth time, always okay and satisfying.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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L***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
comfortable, but unfortunately you can't get a smoking room so if you want to smoke you have to go downstairs
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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L***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Ok and clean room... Not noisy.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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Y***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Never disappointed staying here, the price is affordable, the facilities are excellent, but the staff on duty at night between 9 and 10 PM may not be very numerous, as I called twice but no one answered. But I will definitely stay here again in the future, and hopefully it will be even better.
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive review of our hotel. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
This is my second stay here, during an event at Centra Park. The receptionist is always friendly, the hotel environment is clean and comfortable, and the bedrooms are large and clean.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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M***d
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
Very happy and impressed staying at Ciputra, an extraordinary experience, the room is very comfortable, the facilities make us feel like we are at home, want to stay at Ciputra again, wonderfull in short, thank you Ciputra Hotel.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, easy access, and close to the mall.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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f***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
Sorry, honest review is not very pleasant. Very disappointed, I should have checked out the next day, I chose to check out at midnight because I was very annoyed. I was not feeling well, I was hungry at midnight and wanted to order food from a restaurant, but the phone couldn't be used at all. The sink water couldn't be adjusted, brushing my teeth and washing my face was very hot, like when I wanted to make coffee it was hot, I wanted to take a shower but the water was cold, I couldn't adjust it to hot, the toilet water smelled of Bayclin. The next room was noisy, the sound was very loud. The breakfast menu also lacked choices. Even though the hotel is above 1 million +++
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your stay at our hotel. We apologize for the inconvenience caused to you during your stay at Hotel Jakarta Ciputra. We apologize for the inconvenience caused to you by certain room amenities such as the telephone, water heater, and the noise disturbance caused by the adjacent room. Your feedback regarding the condition and cleanliness of the room, as well as the breakfast menu, is very important to us. We have requested the relevant authorities to immediately inspect and repair it to prevent this kind of incident from happening again. We apologize for the inconvenience caused and we sincerely hope to welcome you back again. Hotel Jakarta Ciputra will maintain the same high service standards and are committed to providing you with an even more satisfying guest experience. Michael G. Perdikaris, General Manager Hotel Jakarta Ciputra
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Sunarti
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
This is my second time staying with my family. The room facilities are good, everything is usable, such as the hairdryer, refrigerator, TV, and safety deposit box. However, the shower was broken. I immediately informed customer service, who immediately repaired it and it was ready to use. The service is overall good, from customer service, the swimming pool, and the restaurant. There are many food and beverage options.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My favorite hotel every time I go to Jakarta, very comfortable and strategic, highly recommended
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Accommodation's Reply
02 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the rooms are clean, the food is all delicious, close to the mall,
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your accommodation of choice for your stay in Jakarta. We appreciate your positive feedback on our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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A***w
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
The service is lacking, even though I had breakfast but I wasn't told it was pointless to pay so much!!! Maybe it's because my clothing style doesn't look like a rich person.. I'd rather look for another decent place and the price is also reasonable... thank you
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Accommodation's Reply
30 Oct 2025
Thank you for your review. We apologize for the inconvenience and unpleasant experience you encountered during your stay at our hotel. We take your feedback seriously and are currently evaluating and improving our communication and service to prevent this from happening again. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back with even better service in the future. Best regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta
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A***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff were friendly and very helpful during the check-in process. It was a pleasant, safe, and comfortable stay.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for choosing to stay at Hotel Ciputra Jakarta. We appreciate your positive feedback about our services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Ferdicalis General Manager Hotel Ciputra Jakarta
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I always stay here when I go to Jakarta because it has access to the mall, clean rooms, and delicious breakfast 🙏🙏
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive comments regarding the convenience of transportation, the cleanliness of the room, and the quality of the breakfast. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta
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Nana S.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Overall okay, but maybe the receptionist should be more disciplined and professional, CI time is 14:00 but until 16:15 we have not been given a room, while we have just made a long trip and we are one of the loyal customers of Ciputra Hotel Jakarta / swissbell, 1 more thing for the breakfast menu should be more varied every staycation at Ciputra the breakfast menu is always the same, thank you🙏
Read More
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Accommodation's Reply
28 Oct 2025
Dear Ms. Nana S., We sincerely thank you for your feedback regarding your recent stay with Traveloka. We apologize for any inconvenience caused during your stay and will continue to improve our service. Once again, we apologize and thank you for using our hotel. Best regards, Michael G. Perdikaris, General Manager, Hotel Ciputra Jakarta
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Edison
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
With affordable access, the convenient location can also be used for morning exercise.
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We appreciate your positive feedback regarding the hotel's accessibility and location. We look forward to welcoming you back to Hotel Ciputra Jakarta again. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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Number of reviews per page
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