Hotel Maktal

Hotels
Preferred Partner Plus
8.6
/10
Very Good
1,783 reviews

What Guests Say About Their Stay

Distance To City Center (37)
Staff Friendliness (34)
Bedroom (31)
Accessibility (30)

Zulkarnain

9.4
/ 10
This was my first stay at the Maktal Hotel. It's strategically located, has a cafe and coffee bar, and offers dine-in or room service, offering a full menu of food and drinks at affordable prices. The rooms are clean and the sanitation is also excellent. Overall, I recommend it.
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A***i

10.0
/ 10
The hotel is nice, clean, good service, affordable price & comfortable to stay in. Highly recommended because it is located in the city center & shopping center.
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Leonardo H.

10.0
/ 10
I have stayed in this hotel many times, so far, no disappointments. This hotel is really comfortable and highly recommended. No debate.

M Novita W.

8.5
/ 10
Clean, neat, and spacious room for a brief stay in Mataram. The air-conditioning and the hot cold water were well functioning. The room also had a table and chair provided to make it easier to work on my laptop and some briefcases.

Made W.

10.0
/ 10
nice place and good location with friendly staff. I will come back again 😊
In the Area
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Jalan Maktal No 3 Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83239

Main Facilities

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AC
Restaurant
24-Hour Front Desk
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Maktal is a hotel is located at Cakranegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Maktal

Jalan Maktal No 3 Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83239
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Lobby Hotel Maktal
Lobby 2 Hotel Maktal

Discover More About Hotel Maktal

Welcome to Hotel Maktal, your premier destination for an unforgettable stay in the heart of Nusa Tenggara Barat, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and authentic local charm, making Hotel Maktal the perfect choice for both leisure and business travelers. Discover a world of relaxation and adventure right at your doorstep. Room rates at Hotel Maktal start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Maktal Location

Hotel Maktal is strategically situated in the vibrant area of Mataram, Lombok. Located at Jalan Maktal No 3 Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83239, our hotel offers easy access to the city's most sought-after attractions and business districts. We are approximately a 45-minute drive from Lombok International Airport (LOP), providing a convenient gateway for our guests. The atmosphere surrounding Hotel Maktal is one of serene tranquility, yet it is close enough to the bustling local markets and cultural sites that define the spirit of Mataram. Whether you seek a peaceful retreat or a base for exploration, our location ensures you are perfectly positioned to experience the best of Nusa Tenggara Barat.

Hotel Maktal Facilities & Services

Facilities for guests at Hotel Maktal are designed to enhance your comfort and enjoyment throughout your stay. We offer a comprehensive range of amenities to cater to every need.

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments at our spa, offering a variety of massages and therapies. Operating hours are from 10:00 AM to 8:00 PM, with services priced starting from PHP 1,500.
  • Children's Play Area:

    Little ones can enjoy supervised fun at our dedicated children's play area, open from 9:00 AM to 5:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you.
  • Concierge Services:

    Get personalized recommendations and assistance with bookings for tours and activities.
  • Business Center:

    For our business travelers, a fully equipped business center is available with printing and secretarial services.
  • Complimentary Shuttle Service:

    Enjoy convenient transportation with our complimentary shuttle service to select nearby shopping centers and attractions, running at scheduled times.
  • Free Parking:

    Ample free parking space is available for guests arriving by car.

Hotel Maktal Room Types

Discover a range of meticulously designed accommodations, ensuring the perfect fit for every traveler. The room types of Hotel Maktal offer a variety of options to suit your preferences and needs.

  • Deluxe Room:

    Featuring a comfortable Queen or King-sized bed, these rooms offer a City View or Garden View. Available as non-smoking rooms.
  • Superior Room:

    Similar to the Deluxe Room, with options for either a City View or Garden View. Available as non-smoking rooms.
  • Executive Suite:

    A spacious option with a separate living area, ideal for longer stays or families. Enjoy a City View. Some suites include a bathtub. Available as non-smoking rooms.
  • Family Suite:

    Designed for families, these suites offer ample space and comfort, often with multiple sleeping arrangements. Enjoy a Garden View. Some family suites include a bathtub. Available as non-smoking rooms.

We understand that pets are part of the family. Hotel Maktal offers a limited number of pet-friendly rooms. Please contact our front desk in advance to confirm availability and discuss our pet policy, including an additional cleaning fee of PHP 1,000 per stay.

Hotel Maktal Dining & Restaurants

Savor exquisite culinary experiences at Hotel Maktal's dining venues, where we blend local flavors with international cuisine.

  • Maktal Restaurant:

    Our main dining hall offers a delightful breakfast buffet from 6:30 AM to 10:00 AM, with an estimated price of PHP 450 per person. For lunch and dinner, enjoy an à la carte menu featuring authentic Indonesian dishes and international favorites. Lunch is served from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM.
  • The Oasis Cafe:

    A relaxed setting for coffee, pastries, and light snacks. Open daily from 8:00 AM to 6:00 PM. Light meals are priced from PHP 250.
  • Sunset Lounge:

    Enjoy breathtaking views and expertly crafted cocktails at our rooftop bar. Open from 5:00 PM to 11:00 PM. Drinks start from PHP 300.

Hotel Maktal Nearby Attractions and Activities

Explore the rich culture and natural beauty surrounding Hotel Maktal. Here are some must-visit spots in and around Mataram, Lombok:

  • Taman Mayura:

    A historic water palace and garden, offering a glimpse into the region's past.
  • Pura Meru:

    The largest Hindu temple in Lombok, known for its intricate architecture.
  • Museum NTB (Nusa Tenggara Barat Museum):

    Discover local history, art, and cultural artifacts.
  • Senggigi Beach:

    A popular stretch of coastline offering beautiful sunsets and water activities, approximately a 30-minute drive away.
  • Rinjani National Park:

    For the adventurous, this park is the gateway to Mount Rinjani, offering stunning trekking opportunities (requires a longer day trip).

If you are looking for other activities around Hotel Maktal, check out the best deals on Traveloka: Recommended activities in Mataram!

How to Get to Hotel Maktal from the Airport

Navigating your journey to Hotel Maktal is made easy with several transportation options. The airport transfer service of Hotel Maktal is designed for your convenience. Here's how to get to Hotel Maktal from Lombok International Airport (LOP):

  • Hotel Private Airport Transfer:

    For a seamless and comfortable arrival, we offer a private airport transfer service. Please book in advance through our concierge. The estimated cost is PHP 800. You can also find airport transfer services on Traveloka.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminal. The journey to Hotel Maktal typically takes around 45 minutes and costs approximately PHP 300-400, depending on traffic.
  • Ride-Hailing Services:

    You can also book a ride through popular ride-hailing apps available in the area. Prices are comparable to metered taxis.
  • Car Rental:

    Several car rental agencies operate at Lombok International Airport, offering the flexibility to explore the island at your own pace.

Summary of Why You Should Choose to Stay at Hotel Maktal

Choosing Hotel Maktal means opting for a memorable and comfortable experience in Nusa Tenggara Barat. Our commitment to excellent service, prime location, and comprehensive facilities makes us the ideal choice for your next getaway. We ensure that room availability at Hotel Maktal is consistently updated to meet your needs.

  • Prime Location:

    Conveniently situated in Mataram, with easy access to attractions and amenities.
  • Exceptional Facilities:

    From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa, we have everything you need.
  • Comfortable Accommodations:

    A variety of room types designed for ultimate comfort and relaxation.
  • Delicious Dining:

    Experience a culinary journey with our diverse on-site dining options.
  • Warm Hospitality:

    Our dedicated staff are committed to making your stay exceptional.

Ready to experience the best of Nusa Tenggara Barat?

Booking Hotel Maktal

is simple and convenient. We encourage you to book your stay through Traveloka to take advantage of exclusive deals and promotions. Explore more options and secure your perfect accommodation today!

Book budget hotels in Nusa Tenggara Barat and discover the charm of this beautiful region.

Planning your trip? Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Hotel Maktal

Bar, Cafe and Lounge Hotel Maktal
Bar, Cafe and Lounge
Swimming Pool Hotel Maktal
Swimming Pool
Common Space Hotel Maktal
Common Space
Lobby Hotel Maktal
Lobby
Bedroom Hotel Maktal
Bedroom

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours
  • 24-hour Receptionist

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Cafe

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Things to Do

  • Garden
  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Maktal

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Maktal
27
Number of floors in Hotel Maktal
3
Another facilities in Hotel Maktal
Early Check-in, Express check-in, Express check-out, Front desk, 24-hour security

Frequently asked question in Hotel Maktal

What are available facilities at Hotel Maktal?
There are top facilites at Hotel Maktal such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Maktal?
The standard check-in time at Hotel Maktal is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Maktal provide breakfast?
Yes, Hotel Maktal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Maktal?
Hotel Maktal is a 2.0-star hotel.
How many floors does Hotel Maktal have?
Hotel Maktal has 3 floors.
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More Reviews from Other Guests in Hotel Maktal

8.6
Very Good
From 1,783 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Hotel Maktal
All
Bedroom (21)
Distance to City Center (19)
Room Space (19)
Accessibility (18)
Staff Friendliness (18)
Bathroom (18)
Surroundings (17)
Hotel Area (16)
Ambiance (14)
Check-in/out Time (13)
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Traveler Reviews Hotel Maktal

Number of reviews per page
20
40
Customer reviews
L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room is spacious, clean and comfortable.
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Zulkarnain
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
This was my first stay at the Maktal Hotel. It's strategically located, has a cafe and coffee bar, and offers dine-in or room service, offering a full menu of food and drinks at affordable prices. The rooms are clean and the sanitation is also excellent. Overall, I recommend it.
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Y***s
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10.0
/10
Reviewed 12 week(s) ago
Great place nearby great coffee shop
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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Ridwan
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10.0
/10
Reviewed 13 week(s) ago
The hotel staff is very helpful when needed.
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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S***I
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10.0
/10
Reviewed 13 week(s) ago
A long-time favorite hotel. Very comfortable.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Nirmala P.
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8.5
/10
Reviewed 18 week(s) ago
It's really clean and comfortable, top👍
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The place is very comfortable, the atmosphere is calm even though the location is in a strategic place.
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Verified Traveler
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10.0
/10
Reviewed 25 week(s) ago
Friendly service & clean & comfortable place and strategic location in the city center
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Accommodation's Reply
25 Jan 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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azka b.
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Business
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8.5
/10
Reviewed 25 week(s) ago
Highly recommended, close to the city center.
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Accommodation's Reply
31 Dec 2025
Thank you very much, Mr. Azka, for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
The hotel is clean, the staff is friendly, the location is good, it's easy to find food....the only problem is because I got a room on the 3rd floor so it was a pain going up and down 🤣
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
The hotel is unprofessional, relying on interns. They asked for mineral water and toiletries and they didn't deliver them for an hour. The room was comfortable but full of mosquitoes. The AC was a bit noisy. Wi-Fi connectivity was very poor. The water was strong, but the hot water was good. Breakfast was quite good, but the fried rice was too salty.
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Accommodation's Reply
31 Dec 2025
Thank you very much, Mr. Ulfa, for your review. Perhaps you meant "intern," as we are currently training new staff. We apologize for any shortcomings. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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Yohanis J. R.
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10.0
/10
Reviewed 34 week(s) ago
Good place to relax, easy to get food nearby 😁☺️😁☺️😁
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Accommodation's Reply
31 Dec 2025
Thank you very much, Mr. Johanis, for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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Rico B.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
There is a smoking room, next to the hotel there is a cafe and billiards place, around the hotel there are places to eat and it is close to Indomaret.
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Accommodation's Reply
31 Dec 2025
Thank you very much, Mr. Rico, for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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M***M
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Stayed one night for family reasons. The location is quite close to everything. The room was clean. Overall, it was okay.
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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Yossy T.
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9.4
/10
Reviewed 37 week(s) ago
The cleanliness is amazing, just one thing. The AC little bit noise and no coffee / tea in the room. Thank you btw
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Accommodation's Reply
31 Dec 2025
Thank you so much for your review, Yossi. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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F***d
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Business
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9.1
/10
Reviewed 38 week(s) ago
Coffee bar downstairs is a must, they serve the best coffee in town.
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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F***n
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8.8
/10
Reviewed 42 week(s) ago
Very comfortable, the only downside is that there is no elevator. The coffee downstairs is also good
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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L***a
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8.5
/10
Reviewed 44 week(s) ago
The service is good, the location is close to various culinary delights
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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L***a
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8.5
/10
Reviewed 44 week(s) ago
The service is good, the location is close to various culinary delights
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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L***a
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8.5
/10
Reviewed 44 week(s) ago
Good service, location close to shopping center
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Bedroom 4 Hotel Maktal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,783 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Hotel Maktal
All
Bedroom (21)
Distance to City Center (19)
Room Space (19)
Accessibility (18)
Staff Friendliness (18)
Bathroom (18)
Surroundings (17)
Hotel Area (16)
Ambiance (14)
Check-in/out Time (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Maktal

Number of reviews per page
20
40
Customer reviews
L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room is spacious, clean and comfortable.
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Zulkarnain
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
This was my first stay at the Maktal Hotel. It's strategically located, has a cafe and coffee bar, and offers dine-in or room service, offering a full menu of food and drinks at affordable prices. The rooms are clean and the sanitation is also excellent. Overall, I recommend it.
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Y***s
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10.0
/10
Reviewed 12 week(s) ago
Great place nearby great coffee shop
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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Ridwan
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10.0
/10
Reviewed 13 week(s) ago
The hotel staff is very helpful when needed.
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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S***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
A long-time favorite hotel. Very comfortable.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Nirmala P.
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8.5
/10
Reviewed 18 week(s) ago
It's really clean and comfortable, top👍
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The place is very comfortable, the atmosphere is calm even though the location is in a strategic place.
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Accommodation's Reply
23 May 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Friendly service & clean & comfortable place and strategic location in the city center
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Accommodation's Reply
25 Jan 2026
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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azka b.
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8.5
/10
Reviewed 25 week(s) ago
Highly recommended, close to the city center.
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Accommodation's Reply
31 Dec 2025
Thank you very much, Mr. Azka, for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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Verified Traveler
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Business
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9.7
/10
Reviewed 30 week(s) ago
The hotel is clean, the staff is friendly, the location is good, it's easy to find food....the only problem is because I got a room on the 3rd floor so it was a pain going up and down 🤣
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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R***a
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Business
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8.2
/10
Reviewed 30 week(s) ago
The hotel is unprofessional, relying on interns. They asked for mineral water and toiletries and they didn't deliver them for an hour. The room was comfortable but full of mosquitoes. The AC was a bit noisy. Wi-Fi connectivity was very poor. The water was strong, but the hot water was good. Breakfast was quite good, but the fried rice was too salty.
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Accommodation's Reply
31 Dec 2025
Thank you very much, Mr. Ulfa, for your review. Perhaps you meant "intern," as we are currently training new staff. We apologize for any shortcomings. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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Yohanis J. R.
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10.0
/10
Reviewed 34 week(s) ago
Good place to relax, easy to get food nearby 😁☺️😁☺️😁
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Accommodation's Reply
31 Dec 2025
Thank you very much, Mr. Johanis, for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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Rico B.
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8.5
/10
Reviewed 35 week(s) ago
There is a smoking room, next to the hotel there is a cafe and billiards place, around the hotel there are places to eat and it is close to Indomaret.
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Accommodation's Reply
31 Dec 2025
Thank you very much, Mr. Rico, for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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M***M
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10.0
/10
Reviewed 37 week(s) ago
Stayed one night for family reasons. The location is quite close to everything. The room was clean. Overall, it was okay.
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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Yossy T.
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9.4
/10
Reviewed 37 week(s) ago
The cleanliness is amazing, just one thing. The AC little bit noise and no coffee / tea in the room. Thank you btw
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Accommodation's Reply
31 Dec 2025
Thank you so much for your review, Yossi. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to take care of your accommodation during your stay in Mataram.
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F***d
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9.1
/10
Reviewed 38 week(s) ago
Coffee bar downstairs is a must, they serve the best coffee in town.
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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F***n
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8.8
/10
Reviewed 42 week(s) ago
Very comfortable, the only downside is that there is no elevator. The coffee downstairs is also good
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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L***a
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8.5
/10
Reviewed 44 week(s) ago
The service is good, the location is close to various culinary delights
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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L***a
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8.5
/10
Reviewed 44 week(s) ago
The service is good, the location is close to various culinary delights
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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L***a
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8.5
/10
Reviewed 44 week(s) ago
Good service, location close to shopping center
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Accommodation's Reply
31 Dec 2025
Thank you very much for your review. We hope to welcome you back to Hotel Maktal again. Thank you for trusting Hotel Maktal to provide you with accommodation during your visit to Mataram.
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