Does Hotel Neo+ Balikpapan by ASTON provide parking?

Yes, Hotel Neo+ Balikpapan by ASTON provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Neo+ Balikpapan by ASTON?

Hotel Neo+ Balikpapan by ASTON is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Hotel Neo+ Balikpapan by ASTON

Name: Hotel Neo+ Balikpapan by ASTON
Address: Jl. Mayjend Sutoyo No. 67 , Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76122, Jl. Mayjend Sutoyo No. 67, Kalimantan Timur, 76122, Indonesia
Rating: 8.4

Hotels

8.4

/10

Very Good

9,026 reviews

What Guests Say About Their Stay

Staff Friendliness (139)

Bedroom (137)

Room Space (134)

Bathroom (124)

Kasiyanto

9.1

/ 10

The hotel staff, from the receptionist to the cleaning staff and the dining room, were very friendly and helpful. I was very satisfied and would stay again if I ever return to Bpp.

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Y***a

10.0

/ 10

The hotel staff is friendly and very helpful. The location is close to the city center. The rooms are clean, comfortable, and spacious. The bathroom is spacious and fully equipped. I especially liked the room's scent, as the sheets, towels, and amenities were clean and fresh, with no musty odors. Highly recommended for those looking for a break.

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Yudi

10.0

/ 10

We had a pleasant stay at Neo, the staff were very helpful, friendly, and accommodating. They also have a varied breakfast selection.

W***u

10.0

/ 10

The hotel staff is very friendly, the check-in process is fast, the room is clean and fragrant, the food is varied and very delicious, I feel like coming back again if I go on holiday to Balikpapan 🥰

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M***d

9.7

/ 10

All staff including receptionist, housekeeping, to chef are very super friendly and welcoming... A very pleasant experience, not the least bit disappointed staying at this hotel. Thank you for the service, always maintain it :) .

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In the Area

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Jl. Mayjend Sutoyo No. 67 , Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76122

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Neo+ Balikpapan by Aston Hotel Neo+ Balikpapan by ASTON is a hotel in a good neighborhood, which is located at Central Balikpapan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Hotel Neo+ Balikpapan by ASTON

Jl. Mayjend Sutoyo No. 67 , Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76122

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Discover More About Hotel Neo+ Balikpapan by ASTON

note: hotel was previously named Hotel Neo+ Balikpapan by Aston

Location

Hotel Neo+ Balikpapan by ASTON is a hotel in a good neighborhood, which is located at Central Balikpapan.

About Hotel Neo+ Balikpapan by ASTON

From business event to corporate gathering, Hotel Neo+ Balikpapan by ASTON provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Neo+ Balikpapan by ASTON, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo+ Balikpapan by ASTON.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neo+ Balikpapan by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Neo+ Balikpapan by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Neo+ Balikpapan by ASTON is the right place to stay.

All facilities in Hotel Neo+ Balikpapan by ASTON

Bar, Cafe and Lounge

Functional Hall

Lobby

Exterior

Bedroom

Hotel Services

Welcoming drinks
Concierge
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage

Public Facilities

Parking
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Things to Do

Garden
Karaoke
Massage

General

AC
Family room
Rooftop terrace

Food and Drinks

Restaurant with AC
Bar

Connectivity

LAN Internet
Free WiFi

Business Facilities

Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Shops

Transportation

Secure parking

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Neo+ Balikpapan by ASTON

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Neo+ Balikpapan by ASTON	101
Number of floors in Hotel Neo+ Balikpapan by ASTON	7
Another facilities in Hotel Neo+ Balikpapan by ASTON	Welcoming drinks, Concierge, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Hotel Neo+ Balikpapan by ASTON

What are available facilities at Hotel Neo+ Balikpapan by ASTON?

There are top facilites at Hotel Neo+ Balikpapan by ASTON such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Neo+ Balikpapan by ASTON?

The standard check-in time at Hotel Neo+ Balikpapan by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Neo+ Balikpapan by ASTON?

Hotel Neo+ Balikpapan by ASTON is a 3.0-star hotel.

How many floors does Hotel Neo+ Balikpapan by ASTON have?

Hotel Neo+ Balikpapan by ASTON has 7 floors.

How many rooms are available at Hotel Neo+ Balikpapan by ASTON?

Hotel Neo+ Balikpapan by ASTON has 101 rooms in total.

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More Reviews from Other Guests in Hotel Neo+ Balikpapan by ASTON

Overall Ratings & Reviews Hotel Neo+ Balikpapan by ASTON

Traveloka (9,016)

Other sources (10)

8.5

Very Good

From 9,016 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about Hotel Neo+ Balikpapan by ASTON

All

Staff Friendliness (107)

Room Space (100)

Bedroom (99)

Distance to City Center (91)

Bathroom (89)

Hotel Area (88)

Ambiance (86)

Variety (81)

Taste (79)

Accessibility (75)

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Traveler Reviews Hotel Neo+ Balikpapan by ASTON

Number of reviews per page

Customer reviews

Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Strategic location. Excellent staff service.

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1 people find it helpful

Verified Traveler

8.6

/10

Reviewed 2 week(s) ago

The sheets look like they haven't been changed, even though they are usually always clean, I've been a regular at the BPN every time.

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Ghufron F.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Hotel staff is very friendly, rooms are clean

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F***n

8.5

/10

Reviewed 5 week(s) ago

Friendly and polite service, quiet and clean hotel atmosphere.

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Juliana I.

Leisure

10.0

/10

Reviewed 6 week(s) ago

Breakfast here is delicious and plentiful. The staff is friendly, the rooms are spacious, and clean. It was the perfect choice for our family vacation.

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Accommodation's Reply

20 Nov 2025

Dear Mrs. Juliana I, Thank you so much for your thoughtful feedback. We're thrilled to hear that you had a wonderful stay with us! It means a great deal to the entire team, and we look forward to welcoming you back soon. Hospitably Yours, A. Irham Tanry Latanro General Manager

echa f.

8.5

/10

Reviewed 7 week(s) ago

Thank God, the hotel is comfortable, next time I come back to this city I will definitely stay at this hotel again.

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Accommodation's Reply

04 Nov 2025

Dear Mrs.Echa F, Thank you for your kind review and for giving us a rating of 8.5. We’re truly delighted to know that you had a comfortable stay and that you plan to return on your next visit to the city. Your feedback encourages us to keep delivering excellent service and memorable experiences for our guests. We look forward to welcoming you back soon to Hotel Neo+ Balikpapan. Hospitably yours, Agung Nur Kurnia Putra Assistant Front Office Manager

ardiles r. a. k.

10.0

/10

Reviewed 8 week(s) ago

Friendly in exchanging information, serving guests in a friendly manner.

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Accommodation's Reply

04 Nov 2025

Dear Mr.Ardiles R.A.K, Thank you for your kind review and rating. We are delighted to know that our team has provided friendly and helpful service throughout your stay. Your appreciation truly inspires us to continue maintaining warm hospitality for all our guests. We look forward to welcoming you back soon to Hotel Neo+ Balikpapan. Hospitably yours, Agung Nur Kurnia Putra Assistant Front Office Manager

R***a

10.0

/10

Reviewed 9 week(s) ago

Very comfortable, nice to use, soft mattress, very nice, lots of facilities, recommended for you guys

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Accommodation's Reply

22 Oct 2025

Dear Valued Guest, Thank you for your wonderful review and kind recommendation. We’re delighted to know that you had a comfortable stay and enjoyed our facilities. Your satisfaction truly means a lot to us. We look forward to welcoming you back for another pleasant experience at Hotel NEO+ Balikpapan. Hospitably Yours, Agung Nur Kurnia Putra Asst. Front Office Manager

W***e

Business

9.4

/10

Reviewed 9 week(s) ago

The hotel is nice, suitable for those who want to find a different atmosphere in Balikpapan

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Accommodation's Reply

04 Nov 2025

Dear Valued Guest, Thank you for your kind review and excellent rating of 9.4. We’re pleased to know that you enjoyed your stay and found our hotel to be a great choice for a refreshing experience in Balikpapan. We look forward to welcoming you back soon, so we can provide you with an even more perfect stay on your next visit. Hospitably yours, Agung Nur Kurnia Putra Assistant Front Office Manager

R***o

Business

8.8

/10

Reviewed 9 week(s) ago

Friendly staff, breakfast is quite varied.

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Accommodation's Reply

04 Nov 2025

Dear Valued Guest, Thank you for your kind review and wonderful rating of 8.8. We’re glad to hear that you were pleased with our friendly staff and found our breakfast selection to be satisfying and varied. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay at Hotel Neo+ Balikpapan. Hospitably yours, Agung Nur Kurnia Putra Assistant Front Office Manager

echa f.

10.0

/10

Reviewed 9 week(s) ago

It's my first time staying here, but it already makes me want to come back. Staying here makes my rest so much better.

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Accommodation's Reply

22 Oct 2025

Dear Valued Guest, Thank you for your kind review and rating We’re delighted to hear that your first stay with us left such a positive impression and that you were able to enjoy a restful and comfortable time. We truly look forward to welcoming you back soon for another pleasant stay at Hotel NEO+ Balikpapan. Hospitably Yours, Agung Nur Kurnia Putra Asst. Front Office Manager

T***r

Business

8.0

/10

Reviewed 9 week(s) ago

Cleanliness needs to be improved.

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Accommodation's Reply

14 Oct 2025

Dear Valued Guest, Thank you for sharing your feedback and rating. We sincerely apologize that your recent stay did not fully meet your expectations, particularly regarding cleanliness. Your comments have been well received and shared with our team for immediate follow-up and improvement. We truly appreciate your input as it helps us enhance the quality of our service for future guests. We look forward to welcoming you back soon for a better and more comfortable experience at Hotel NEO+ Balikpapan. Hospitably Yours, Agung Nur Kurnia Putra Asst. Front Office Manager

G***a

Leisure

8.2

/10

Reviewed 9 week(s) ago

The staff were very quick to come when called. At night, the AC felt hot, but it was quickly fixed.

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Accommodation's Reply

04 Nov 2025

Dear Valued Guest, Thank you for sharing your review and for rating us 8.2. We’re pleased to know that our staff responded quickly to your call and promptly resolved the AC issue you experienced. Your feedback is greatly appreciated and helps us to keep improving our service quality. We look forward to welcoming you back soon for an even more comfortable stay at Hotel Neo+ Balikpapan. Hospitably yours, Agung Nur Kurnia Putra Assistant Front Office Manager

j***r

Business

10.0

/10

Reviewed 10 week(s) ago

I checked out at 05.00 am and was given bread for breakfast, the service was really good.

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Accommodation's Reply

14 Oct 2025

Dear Valued Guest, Thank you for your kind review and rating. We’re delighted to know that you were pleased with our early morning service and the breakfast arrangement provided before your check-out. Your appreciation means a lot to us and encourages our team to continue delivering thoughtful and excellent hospitality to all our valued guests. We look forward to welcoming you back soon for another pleasant experience at Hotel NEO+ Balikpapan. Hospitably Yours, Agung Nur Kurnia Putra Asst. Front Office Manager

Verified Traveler

9.7

/10

Reviewed 10 week(s) ago

- Parking is a bit limited - Clean rooms - Breakfast menu is quite varied

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1 people find it helpful

Accommodation's Reply

14 Oct 2025

Dear Valued Guest, Thank you for your kind review and rating. We’re pleased to know that you were satisfied with our clean room and the variety of our breakfast menu. We appreciate your feedback regarding the parking area, and it has been noted for our future improvement. Your comments encourage us to continue enhancing our facilities and services for a better guest experience. We look forward to welcoming you back soon for another pleasant experience at Hotel NEO+ Balikpapan. Hospitably Yours, Agung Nur Kurnia Putra Asst. Front Office Manager

Verified Traveler

10.0

/10

Reviewed 11 week(s) ago

I will definitely stay here again if I go to Balikpapan, it's comfortable.

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Accommodation's Reply

11 Oct 2025

Dear Valuable Guest, Thank you very much for your kind review. We are truly delighted to learn that you had an enjoyable stay with us. Your positive feedback means a great deal to our entire team and serves as a wonderful motivation. We look forward to welcoming you back soon for another memorable experience. Hospitably yours, A. Irham Tanry Latanro. General Manager

H***i

Business

10.0

/10

Reviewed 11 week(s) ago

The location is in the city center, very close to food vendors. Very comfortable. My next business trip will be there.

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1 people find it helpful

Accommodation's Reply

11 Oct 2025

H***i

Business

10.0

/10

Reviewed 11 week(s) ago

The place is clean and close to food stalls. I'll be staying there on my next business trip. Thanks.

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Accommodation's Reply

11 Oct 2025

Dear Valuable Guest, Thank you sincerely for your generous review. We're thrilled to hear that you had such a pleasant stay. Your kind words truly encourage and inspire our teams to continue delivering exceptional service. We very much look forward to welcoming you back in the near future. Hospitably Yours, A. Irham Tanry Latano General Manager

Kasiyanto

Leisure

9.1

/10

Reviewed 11 week(s) ago

The hotel staff, from the receptionist to the cleaning staff and the dining room, were very friendly and helpful. I was very satisfied and would stay again if I ever return to Bpp.

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Accommodation's Reply

11 Oct 2025

Dear Mr. Kasiyanto, Thank you sincerely for your generous review. We're thrilled to hear that you had such a pleasant stay. Your kind words truly encourage and inspire our teams to continue delivering exceptional service. We very much look forward to welcoming you back in the near future. Hospitably Yours, A. Irham Tanry Latano General Manager

tusiyono

Leisure

10.0

/10

Reviewed 11 week(s) ago

The staff was friendly and helpful during the check-in process.

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Accommodation's Reply

11 Oct 2025

Dear Mr. Tusiyono, Thank you sincerely for your generous review. We're thrilled to hear that you had such a pleasant stay. Your kind words truly encourage and inspire our teams to continue delivering exceptional service. We very much look forward to welcoming you back in the near future. Hospitably Yours, A. Irham Tanry Latano General Manager

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Bedroom 4 Hotel Neo+ Balikpapan by ASTON

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.