Hotel Santika Batam

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9.1
/10
Exceptional
1,103 reviews

What Guests Say About Their Stay

Nur K.

10.0
/ 10
A hotel with a beautiful rooftop view. Very friendly and helpful staff. Clean and fragrant rooms. Highly recommended.
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Kholisah K.

8.5
/ 10
All staff are friendly, the hotel is clean and the special one is the breakfast spot quite high on the 11th level. The view is beautiful sea surrounding the ferry terminal ⛴️

W***g

10.0
/ 10
The hotel location is very near to Batam Ferry Terminal and Mega Mall, which is easily accessible. The hotel room is spacious and clean with essentials provided. The TV is a smart TV with YouTube access, etc. The buffet breakfast had quite a wide variety of foods. Overall, I highly recommend staying at this hotel.

A***n

10.0
/ 10
A very nice place to stay. The accommodation is clean and well-maintained, close to the mall, and surrounded by great sightseeing spots.

w***y

8.5
/ 10
“I had a wonderful stay at this hotel. The staff were very friendly and helpful, the room was clean and comfortable, and the facilities were excellent. The breakfast had a wide variety of choices, and the location was perfect—close to restaurants and public transportation. I would definitely stay here again.”
In the Area
See Map
Jl. Engku Putri N0. 9 Tlk.Tering Batam Center, Kota Batam, Kepulauan Riau, Batam City Center, Batam, Kepulauan Riau, Indonesia, 294464

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Santika Batam is located in area / city Batam City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Santika Batam

Jl. Engku Putri N0. 9 Tlk.Tering Batam Center, Kota Batam, Kepulauan Riau, Batam City Center, Batam, Kepulauan Riau, Indonesia, 294464
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Lobby Hotel Santika Batam
Exterior 2 Hotel Santika Batam

Discover More About Hotel Santika Batam

Welcome to Hotel Santika Batam, your premier destination for a comfortable and memorable stay in the vibrant Kepulauan Riau region of Indonesia. Whether you're visiting for business or leisure, Hotel Santika Batam offers a perfect blend of modern amenities, exceptional service, and a prime location to explore all that Batam has to offer. Discover why Hotel Santika Batam is the ideal choice for your next getaway.

Hotel Santika Batam Location

Hotel Santika Batam is conveniently situated in the heart of Batam, specifically in the Jl. Engku Putri N0. 9 Tlk.Tering Batam Center, Kota Batam, Kepulauan Riau, Pusat Kota Batam, Batam, Kepulauan Riau, Indonesia, 294464. This prime location places you just a short distance from the city center, making it easy to access key business districts, shopping centers, and entertainment hubs. For those arriving by air, the hotel is approximately a 30-minute drive from Hang Nadim International Airport, offering a smooth transition to your accommodation. The atmosphere surrounding Hotel Santika Batam is one of accessibility and convenience, with a variety of dining and shopping options within easy reach. It's an ideal base for exploring the island's attractions.

Hotel Santika Batam Facilities & Services

Facilities for guests at Hotel Santika Batam are designed to ensure a relaxing and productive stay. Our commitment is to provide a comprehensive range of services to meet every need.

  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center: Stay active in our well-equipped fitness center, featuring modern exercise machines. Open daily from 6:00 AM to 10:00 PM.
  • Restaurant: Enjoy delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:00 AM to 11:00 PM.
  • Meeting Rooms: Conduct your business meetings in our professional and fully equipped meeting facilities. Available for booking upon request.
  • Free Wi-Fi: Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk: Our friendly and efficient staff are available around the clock to assist you.
  • Concierge Services: Get assistance with tour bookings, transportation, and local recommendations.
  • Room Service: Enjoy the convenience of in-room dining from 6:00 AM to 11:00 PM.
  • Free Parking: Ample parking space is available for guests who are traveling by car.

Hotel Santika Batam Room Types

Explore the diverse room types of Hotel Santika Batam, each designed to offer comfort and style. Whether you're traveling solo, as a couple, or with family, we have the perfect accommodation for you.

  • Deluxe Room: These well-appointed rooms offer a comfortable stay with a choice of City View or Garden View. Available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub.
  • Executive Room: Slightly larger than Deluxe rooms, Executive rooms provide enhanced comfort and amenities, with City View or Garden View options. Available in smoking and non-smoking. Bathtub available in select rooms.
  • Suite: For an elevated experience, our Suites offer spacious living areas and premium amenities. Enjoy stunning City Views. Suites are non-smoking and include a bathtub.
  • Family Room: Ideal for families, these rooms are designed to accommodate multiple guests comfortably, often featuring larger beds or additional sleeping arrangements. Available with City View or Garden View. Non-smoking. Bathtub may be available in select Family Rooms.

Please note that pet-friendly accommodations are not available at Hotel Santika Batam.

Hotel Santika Batam Dining & Restaurants

Savor a delightful culinary journey at Hotel Santika Batam. Our dining options are crafted to please every palate, offering a range of flavors and experiences.

  • Santika Restaurant: Our main restaurant offers a breakfast buffet from 6:00 AM to 10:00 AM, with à la carte options for lunch and dinner. Expect to spend approximately PHP 500-800 per person for a full meal. The restaurant is open daily from 6:00 AM to 11:00 PM.
  • Lobby Lounge: A relaxed setting for coffee, tea, and light snacks. Perfect for casual meetings or unwinding. Open from 10:00 AM to 10:00 PM.

Hotel Santika Batam Nearby Attractions and Activities

Discover the best of Batam with our convenient location, offering easy access to a variety of attractions and activities.

  • Batam City Square (BCS) Mall: A popular shopping destination offering a wide array of retail outlets, dining options, and entertainment.
  • Mega Mall Batam Center: One of the largest malls in Batam, featuring international brands, a cinema, and numerous food choices.
  • Ocarina Park: A family-friendly amusement park with various rides and attractions, ideal for a fun day out.
  • Barelang Bridge: An iconic landmark of Batam, offering stunning views of the surrounding islands and sea.
  • Nongsa Beach: Enjoy the sun, sand, and sea at this beautiful beach, perfect for relaxation and water sports.

If you are looking for other activities around Hotel Santika Batam, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Hotel Santika Batam from the Airport

Getting to Hotel Santika Batam from Hang Nadim International Airport is straightforward, with several convenient options available. Whether you prefer a direct transfer or a more local experience, we've got you covered.

  • Hotel's Private Airport Transfer Service: For the most seamless experience, you can arrange for the Hotel Santika Batam airport transfer service directly through the hotel. This service offers comfort and convenience, with a driver meeting you at the arrival hall. The estimated cost is around PHP 800-1200, depending on the vehicle type.
  • Metered Taxis: Taxis are readily available at the airport. Ensure the driver uses the meter. The journey to Hotel Santika Batam typically takes about 30 minutes and may cost between PHP 400-600, depending on traffic.
  • Ride-hailing Services: You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This is often a cost-effective option, with prices similar to metered taxis.
  • Car Rental: For those who prefer to explore at their own pace, car rental services are available at the airport.

For a hassle-free journey, consider booking airport transfer services in advance. The airport transfer service of Hotel Santika Batam ensures a smooth arrival.

Summary of Why You Should Choose to Stay at Hotel Santika Batam

Choosing Hotel Santika Batam means opting for comfort, convenience, and excellent value. Here’s why it’s the perfect choice for your trip:

  • Prime Location: Situated in a central area, offering easy access to shopping, dining, and business districts.
  • Comfortable Accommodations: A variety of well-appointed rooms and suites to suit every traveler's needs.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, and on-site dining options.
  • Friendly Service: Our dedicated staff are committed to making your stay enjoyable and memorable.
  • Value for Money: Competitive pricing ensures you get the best experience without breaking the bank.

Discover the best Room availability at Hotel Santika Batam and start planning your trip. Booking Hotel Santika Batam is easy and convenient through Traveloka. We invite you to explore more options and secure your perfect stay.

Book budget hotels in Kepulauan Riau and experience the charm of this beautiful region.

Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Hotel Santika Batam

Swimming Pool Hotel Santika Batam
Swimming Pool
Functional Hall Hotel Santika Batam
Functional Hall
Lobby Hotel Santika Batam
Lobby
Exterior Hotel Santika Batam
Exterior
Bedroom Hotel Santika Batam
Bedroom

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Desk
  • Shower
  • TV

Food and Drinks

  • A la carte breakfast
  • Buffet breakfast

Accessibilty

  • Accessible bathroom
  • Accessible parking

Business Facilities

  • Meeting facilities
  • Photocopier

Hotel Services

  • Front desk
  • 24-hour Receptionist

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Santika Batam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Batam
136
Number of floors in Hotel Santika Batam
11
Another facilities in Hotel Santika Batam
Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Hotel Santika Batam

What are available facilities at Hotel Santika Batam ?
There are top facilites at Hotel Santika Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Batam ?
The standard check-in time at Hotel Santika Batam is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Batam provide breakfast?
Yes, Hotel Santika Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Batam ?
Hotel Santika Batam is a 3.0-star hotel.
How many floors does Hotel Santika Batam have?
Hotel Santika Batam has 11 floors.
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More Reviews from Other Guests in Hotel Santika Batam

9.1
Exceptional
From 1,103 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.2

Service and Facilites

9.1

People often mention about Hotel Santika Batam
All
Staff Friendliness (101)
Bedroom (99)
Distance to City Center (96)
Ambiance (96)
Bathroom (90)
Hotel Area (87)
Accessibility (81)
Room Space (79)
Taste (78)
Variety (78)
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Traveler Reviews Hotel Santika Batam

Number of reviews per page
20
40
Customer reviews
N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, the location is strategic, close to the port, mall, mosque and park.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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S***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Memorable stay clean and friendly staff
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Accommodation's Reply
08 Sep 2026
Dear Guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The breakfast place was really full when I got it, but because it was peak season, I couldn't request the best view, so I didn't get a window 😭 even though the price was quite good, but overall the place was comfortable and nice.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The atmosphere was quite pleasant for my business trip.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Really enjoyed staying here.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable and quiet for introverts.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The staff was very friendly and accommodating. Breakfast was good and had many choices for food.
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Accommodation's Reply
04 Aug 2026
Dear Guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Verified Traveler
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
The housekeeping staff was late cleaning the room, and it was already past 2 p.m. Cleaning should have been done when guests checked out. The gym equipment was inadequate, and the pool was small.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Santika Batam Hotel would like to inform you that we appreciate your feedback. We sincerely apologize for the inconvenience you experienced regarding the delayed room cleaning and the limited equipment at the swimming pool and fitness center. We agree that room cleaning should be done quickly, especially when no guests are in the room. We have reviewed this feedback thoroughly with our housekeeping team to improve our scheduling and prioritization of daily cleaning. Your suggestions regarding fitness center equipment and swimming pool capacity are also important to management in developing our facilities in the future. Thank you for your constructive feedback. We look forward to welcoming you back and providing you with even better service in the future. Sincerely, The Management Team, Santika Batam Hotel
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N***b
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
The hotel is under construction, will be bigger and have more rooms. No information was provided on its website or app. We were only informed via the room TV. So when you're in the pool area, the contractors will see you. The meeting room is on the same level as the pool, making the pool area a smoking zone. For 2 days, breakfast did not provide sausage, which is a basic item in general hotel breakfasts. All the spreads were Indonesian food.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. Guest, Warmest greetings from Hotel Santika Batam. Thank you for taking the time to share your honest feedback with us. We sincerely apologize for the inconvenience and discomfort caused during your stay, particularly regarding the privacy around the pool area, the smoke from the adjacent meeting room, and the lack of clear pre-arrival information about our ongoing expansion project. We understand that a relaxing pool experience and a balanced breakfast selection are essential to an enjoyable stay. Your comments have been escalated immediately to our Project & Operations team to improve privacy screening around the construction area, enforce stricter non-smoking policies near the pool, and ensure clearer project disclosures on our booking platforms. Additionally, our Food & Beverage team has been notified to ensure our breakfast buffet offers a more balanced variety, including standard Western options alongside our authentic Indonesian spread. We truly appreciate your valuable insights as they help us improve, and we hope to have the opportunity to welcome you back for a seamless and much better experience in the future. Best regards, Management Hotel Santika Batam
M***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The room is a bit small. Please add more non-rice/carbohydrate food options.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Warm greetings from Santika Batam Hotel. Thank you for your valuable feedback. We are delighted that you chose to stay at Santika Batam Hotel. We have noted your concerns regarding room size and your request for a breakfast without rice/additional carbohydrates. We have forwarded this feedback directly to our Food and Beverage team to improve our healthy and light menu options for all guests. Thank you for your review, and we look forward to welcoming you back for an even better stay and dining experience in the future. Sincerely, The Management Team, Santika Batam Hotel
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Nur K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
A hotel with a beautiful rooftop view. Very friendly and helpful staff. Clean and fragrant rooms. Highly recommended.
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Accommodation's Reply
06 Jul 2026
Dear Mr./Ms. Noor, From the Santika Batam Hotel, we respectfully express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We look forward to welcoming you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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I***l
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
We stayed for two nights and were very satisfied with the hotel service. The room was very spacious and the bathroom had a modern, masculine design that we really liked. The breakfast menu was varied and delicious. We are a family with two children, and this hotel was perfect for us. Best of luck to Santika Batam 😊
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Santika Batam Hotel. Thank you very much for your kind review and support. We are delighted to hear that you and your family were very satisfied with your two-night stay at our hotel and enjoyed the spacious rooms, modern bathroom design, and varied breakfast menu. As a hotel committed to providing the best family experience, your compliments are a great inspiration to our entire team. Thank you for your kind words, and we hope to welcome you and your family back to Santika Batam Hotel again on your next vacation! Sincerely, The Management Team, Santika Batam Hotel
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Kholisah K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
All staff are friendly, the hotel is clean and the special one is the breakfast spot quite high on the 11th level. The view is beautiful sea surrounding the ferry terminal ⛴️
1 people find it helpful
Accommodation's Reply
30 Jun 2026
Dear Ms. Kholisah, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good location close to Megamall and Batam Centre International Port
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santikah Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santikah Batam Hotel
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfortable. Beautiful views towards Engku Putri.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santika Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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I***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Overall nice experience. Ambiance, staff, and facilities. However, minor feedback: I think the shower needs a little bit of fixing. But having a pleasant stay here — recommended!
1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santikah Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santikah Batam Hotel
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Susi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Recommends very nice view and comfortable. Family friendly, staff friendly. Always my favourite hotels 😍
1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Ms. Susie, From the Santika Batam Hotel, we would like to express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We look forward to welcoming you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Recommended hotels in Batam with beautiful views.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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l***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Staff friendly, good breakfast. Near to terminal ferry Batam Centre.
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Accommodation's Reply
26 May 2026
Dear Mr./Ms Guest., Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Ria Z. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Nice and comfortable. Friendly and communicative staff. Close to the port and easy access to everything. Very close to malls and Batam's iconic landmarks.
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Accommodation's Reply
26 May 2026
Dear Ms. Ria, Sincerely, Santika Batam Hotel. Thank you very much for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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Number of reviews per page
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Exterior 4 Hotel Santika Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 1,103 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.2

Service and Facilites

9.1

People often mention about Hotel Santika Batam
All
Staff Friendliness (101)
Bedroom (99)
Distance to City Center (96)
Ambiance (96)
Bathroom (90)
Hotel Area (87)
Accessibility (81)
Room Space (79)
Taste (78)
Variety (78)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Santika Batam

Number of reviews per page
20
40
Customer reviews
N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, the location is strategic, close to the port, mall, mosque and park.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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S***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Memorable stay clean and friendly staff
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Accommodation's Reply
08 Sep 2026
Dear Guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The breakfast place was really full when I got it, but because it was peak season, I couldn't request the best view, so I didn't get a window 😭 even though the price was quite good, but overall the place was comfortable and nice.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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Verified Traveler
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Business
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10.0
/10
Reviewed 4 week(s) ago
The atmosphere was quite pleasant for my business trip.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Really enjoyed staying here.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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R***y
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10.0
/10
Reviewed 4 week(s) ago
Very comfortable and quiet for introverts.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The staff was very friendly and accommodating. Breakfast was good and had many choices for food.
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Accommodation's Reply
04 Aug 2026
Dear Guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Verified Traveler
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
The housekeeping staff was late cleaning the room, and it was already past 2 p.m. Cleaning should have been done when guests checked out. The gym equipment was inadequate, and the pool was small.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Santika Batam Hotel would like to inform you that we appreciate your feedback. We sincerely apologize for the inconvenience you experienced regarding the delayed room cleaning and the limited equipment at the swimming pool and fitness center. We agree that room cleaning should be done quickly, especially when no guests are in the room. We have reviewed this feedback thoroughly with our housekeeping team to improve our scheduling and prioritization of daily cleaning. Your suggestions regarding fitness center equipment and swimming pool capacity are also important to management in developing our facilities in the future. Thank you for your constructive feedback. We look forward to welcoming you back and providing you with even better service in the future. Sincerely, The Management Team, Santika Batam Hotel
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N***b
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9.6
/10
Reviewed 8 week(s) ago
The hotel is under construction, will be bigger and have more rooms. No information was provided on its website or app. We were only informed via the room TV. So when you're in the pool area, the contractors will see you. The meeting room is on the same level as the pool, making the pool area a smoking zone. For 2 days, breakfast did not provide sausage, which is a basic item in general hotel breakfasts. All the spreads were Indonesian food.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. Guest, Warmest greetings from Hotel Santika Batam. Thank you for taking the time to share your honest feedback with us. We sincerely apologize for the inconvenience and discomfort caused during your stay, particularly regarding the privacy around the pool area, the smoke from the adjacent meeting room, and the lack of clear pre-arrival information about our ongoing expansion project. We understand that a relaxing pool experience and a balanced breakfast selection are essential to an enjoyable stay. Your comments have been escalated immediately to our Project & Operations team to improve privacy screening around the construction area, enforce stricter non-smoking policies near the pool, and ensure clearer project disclosures on our booking platforms. Additionally, our Food & Beverage team has been notified to ensure our breakfast buffet offers a more balanced variety, including standard Western options alongside our authentic Indonesian spread. We truly appreciate your valuable insights as they help us improve, and we hope to have the opportunity to welcome you back for a seamless and much better experience in the future. Best regards, Management Hotel Santika Batam
M***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The room is a bit small. Please add more non-rice/carbohydrate food options.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Warm greetings from Santika Batam Hotel. Thank you for your valuable feedback. We are delighted that you chose to stay at Santika Batam Hotel. We have noted your concerns regarding room size and your request for a breakfast without rice/additional carbohydrates. We have forwarded this feedback directly to our Food and Beverage team to improve our healthy and light menu options for all guests. Thank you for your review, and we look forward to welcoming you back for an even better stay and dining experience in the future. Sincerely, The Management Team, Santika Batam Hotel
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Nur K.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
A hotel with a beautiful rooftop view. Very friendly and helpful staff. Clean and fragrant rooms. Highly recommended.
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Accommodation's Reply
06 Jul 2026
Dear Mr./Ms. Noor, From the Santika Batam Hotel, we respectfully express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We look forward to welcoming you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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I***l
icon-Transit
Transit
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10.0
/10
Reviewed 10 week(s) ago
We stayed for two nights and were very satisfied with the hotel service. The room was very spacious and the bathroom had a modern, masculine design that we really liked. The breakfast menu was varied and delicious. We are a family with two children, and this hotel was perfect for us. Best of luck to Santika Batam 😊
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Santika Batam Hotel. Thank you very much for your kind review and support. We are delighted to hear that you and your family were very satisfied with your two-night stay at our hotel and enjoyed the spacious rooms, modern bathroom design, and varied breakfast menu. As a hotel committed to providing the best family experience, your compliments are a great inspiration to our entire team. Thank you for your kind words, and we hope to welcome you and your family back to Santika Batam Hotel again on your next vacation! Sincerely, The Management Team, Santika Batam Hotel
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Kholisah K.
icon-Leisure
Leisure
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8.5
/10
Reviewed 11 week(s) ago
All staff are friendly, the hotel is clean and the special one is the breakfast spot quite high on the 11th level. The view is beautiful sea surrounding the ferry terminal ⛴️
1 people find it helpful
Accommodation's Reply
30 Jun 2026
Dear Ms. Kholisah, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good location close to Megamall and Batam Centre International Port
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santikah Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santikah Batam Hotel
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfortable. Beautiful views towards Engku Putri.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santika Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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I***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Overall nice experience. Ambiance, staff, and facilities. However, minor feedback: I think the shower needs a little bit of fixing. But having a pleasant stay here — recommended!
1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santikah Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santikah Batam Hotel
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Susi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Recommends very nice view and comfortable. Family friendly, staff friendly. Always my favourite hotels 😍
1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Ms. Susie, From the Santika Batam Hotel, we would like to express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We look forward to welcoming you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Recommended hotels in Batam with beautiful views.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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l***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Staff friendly, good breakfast. Near to terminal ferry Batam Centre.
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Accommodation's Reply
26 May 2026
Dear Mr./Ms Guest., Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Ria Z. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Nice and comfortable. Friendly and communicative staff. Close to the port and easy access to everything. Very close to malls and Batam's iconic landmarks.
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Accommodation's Reply
26 May 2026
Dear Ms. Ria, Sincerely, Santika Batam Hotel. Thank you very much for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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