Does Hotel Santika Palu provide parking?

Yes, Hotel Santika Palu provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Santika Palu?

Hotel Santika Palu is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Santika Palu

Name: Hotel Santika Palu
Address: Jl. Moh. Hatta No. 18, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111, Jl. Moh. Hatta No. 18, Sulawesi Tengah, 94111, Indonesia
Rating: 8.4

Hotels

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8.4

/10

Very Good

2,069 reviews

What Guests Say About Their Stay

L***a

9.4

/ 10

I had a very pleasant stay at Hotel Santika Palu during my business trip. From the moment I arrived, the staff were friendly, welcoming, and professional, which made the whole stay comfortable and hassle-free. The room was clean, comfortable, and well maintained, with everything I needed for a business trip. The bed was comfortable, and the room provided a relaxing place to rest after a busy day of work. The hotel’s overall atmosphere was also pleasant and well suited for both business and leisure travelers. I was also happy with the service throughout my stay. The staff were helpful and responsive whenever I needed assistance. The location was convenient for my business activities, making it easy to get around Palu. Overall, I really enjoyed my stay at Hotel Santika Palu. It offered a good combination of comfort, cleanliness, friendly service, and convenience. I would be happy to stay here again on my next business trip to Palu and would recommend it to other business travelers.

Endang A.

10.0

/ 10

The location is strategic, being in the city center, and a very comfortable place to rest. Breakfast is varied and delicious. I'd definitely stop by again if I have the chance to visit Palu again.

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Claudya

10.0

/ 10

The room is nice. The receptions are friendly. All the staff are friendly. Quick if we need anything. The food is delicious. The breakfast menu is also varied. There are herbal drinks provided which are super delicious. All okay. If I go back to Palu, the Santika Hotel will definitely be my choice. 🥰🥰🥰

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g***d

10.0

/ 10

Overall, the service is very satisfying, the food is quite varied, the employees are also very friendly, especially the receptionist staff. During breakfast, I was helped by the restaurant staff to provide a baby chair when my child had difficulty sitting. The view from the room is also very good because it faces directly to the city. Next time I will definitely come to stay at this hotel. Santika is the best 🥰

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Donny B. H.

10.0

/ 10

The rooms are spacious and clean. City center location. All the employees are friendly. The food is also delicious. Good work 👍.

In the Area

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Jl. Moh. Hatta No. 18, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Hotel Santika Palu is located in area / city South Palu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Hotel Santika Palu

Jl. Moh. Hatta No. 18, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111

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Discover More About Hotel Santika Palu

Discover Your Oasis in Central Sulawesi: Hotel Santika Palu

Welcome to Hotel Santika Palu, your premier destination for comfort and convenience in the heart of Palu, Central Sulawesi. Whether you're visiting for business or leisure, Hotel Santika Palu offers a welcoming atmosphere and excellent amenities to make your stay memorable. Experience the vibrant culture and natural beauty of Central Sulawesi with a stay at this well-appointed hotel. Room rates at Hotel Santika Palu start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Santika Palu Location

Hotel Santika Palu is strategically situated in the city center of Palu, specifically in the Palu Selatan district. Located at Jl. Moh. Hatta No. 18, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111, the hotel offers easy access to the city's key business and commercial areas. It is approximately a 15-minute drive from Mutiara SIS Al-Jufri Airport (PLW), making it a convenient choice for travelers. The hotel is nestled in a vibrant part of the city, offering a lively atmosphere with proximity to local markets and dining establishments, while still providing a peaceful retreat for its guests.

Hotel Santika Palu Facilities & Services

Facilities for guests at Hotel Santika Palu are designed to ensure a comfortable and enjoyable stay.

A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM, free of charge for guests.
Complimentary Wi-Fi access throughout the hotel, ensuring you stay connected.
On-site parking is available and free of charge for all guests.
A business center with meeting facilities, ideal for corporate travelers.
Room service is available to cater to your dining needs in the comfort of your room.
Laundry and dry-cleaning services are offered for your convenience.

Hotel Santika Palu Room Types

Discover a range of comfortable accommodations with the diverse room types of Hotel Santika Palu. Each room is designed to provide a relaxing sanctuary after a day of exploration or business.

Deluxe Room: Available with either a City View or Garden View. These rooms are non-smoking and feature modern amenities. Some Deluxe rooms offer a bathtub.
Executive Room: Offering enhanced space and comfort, these rooms also come with a choice of City View or Garden View. They are non-smoking and may include a bathtub.
Suite: For those seeking extra luxury, the Suite provides spacious living areas and premium amenities. Available with City View, these rooms are non-smoking and include a bathtub.

Hotel Santika Palu does not currently offer pet-friendly rooms.

Hotel Santika Palu Dining & Restaurants

Savor delicious culinary experiences at Hotel Santika Palu's dining venues.

Kayu Manis Restaurant: The hotel's main restaurant, offering a delightful breakfast buffet with a variety of local and international dishes. Lunch and dinner are served à la carte, featuring Indonesian specialties. Estimated price per person for lunch/dinner is around PHP 500. Operating hours are from 6:00 AM to 10:00 PM.
Lobby Lounge: A relaxed setting for enjoying coffee, tea, and light snacks throughout the day. Open from 9:00 AM to 9:00 PM.

Hotel Santika Palu Nearby Attractions and Activities

Explore the wonders of Palu and its surroundings with these popular nearby attractions.

Palu Grand Mosque: A significant religious landmark and an architectural marvel in the city.
Palu City Square: A modern shopping and entertainment complex offering a variety of retail outlets, dining options, and cinemas.
Pantai Talise: A beautiful city beach known for its scenic views and local eateries, perfect for enjoying the sunset.
Lore Lindu National Park: A UNESCO World Heritage site renowned for its rich biodiversity, ancient megalithic sites, and stunning natural landscapes. It's a bit of a journey but a must-visit for nature enthusiasts.
Palu Botanical Garden: A serene green space offering a peaceful escape and a chance to admire local flora.

If you are looking for other activities around Hotel Santika Palu, check out the best deals on Traveloka: Recommended activities in Palu!

How to Get to Hotel Santika Palu from the Airport

Getting to Hotel Santika Palu from Mutiara SIS Al-Jufri Airport (PLW) is straightforward, with several convenient options available. The airport transfer service of Hotel Santika Palu can be arranged for a seamless arrival.

Hotel Private Airport Transfer: The most convenient option is to pre-book the hotel's private airport transfer service. This ensures a hassle-free journey directly to the hotel. The estimated cost is around PHP 300-500, depending on the vehicle type. You can arrange this through the hotel directly or via Traveloka.
Taxi: Metered taxis are readily available at the airport. The journey to Hotel Santika Palu typically takes about 15-20 minutes and costs approximately PHP 100-150.
Ride-hailing Service: You can also use a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Prices are comparable to taxis.

For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at Hotel Santika Palu

Choosing Hotel Santika Palu for your stay in Central Sulawesi offers a blend of comfort, convenience, and excellent value. With a focus on guest satisfaction, this hotel provides a welcoming environment for all travelers.

Prime Location: Situated in the heart of Palu, offering easy access to attractions, business districts, and transportation hubs.
Comfortable Accommodations: A variety of well-appointed rooms cater to different needs, ensuring a restful stay. Check for Room availability at Hotel Santika Palu to find your perfect match.
Excellent Facilities: Enjoy amenities such as a swimming pool, fitness center, and complimentary Wi-Fi.
Dining Options: Savor local and international cuisine at the on-site restaurant.
Value for Money: Competitive pricing combined with quality service makes it an attractive choice.

Ready to experience the best of Palu? Booking Hotel Santika Palu is easy and convenient through Traveloka. Book budget hotels in Sulawesi Tengah and discover the charm of this beautiful region. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel Santika Palu

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Common Space

Lobby

Family-friendly Facilities

Children pool

Things to Do

Children play area
Outdoor pool
TV lounge

Connectivity

LAN Internet

General

Smoking area

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Safety deposit box
WiFi in public area

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting facilities

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist

Nearby Facilities

ATM/Banking
Beauty salon
Supermarket

Accommodation Policy & General Information in Hotel Santika Palu

General Check-in Instructions

Additional Policy

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 13:00
Available rooms at Hotel Santika Palu	144
Number of floors in Hotel Santika Palu	9
Another facilities in Hotel Santika Palu	Children pool, Children play area, Outdoor pool, TV lounge, LAN Internet

Frequently asked question in Hotel Santika Palu

What are available facilities at Hotel Santika Palu?

There are top facilites at Hotel Santika Palu such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Santika Palu?

The standard check-in time at Hotel Santika Palu is starting from From 14:00 while the latest check-out time is at Before 13:00

What is the star rating of Hotel Santika Palu?

Hotel Santika Palu is a 3.0-star hotel.

How many floors does Hotel Santika Palu have?

Hotel Santika Palu has 9 floors.

How many rooms are available at Hotel Santika Palu?

Hotel Santika Palu has 144 rooms in total.

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More Reviews from Other Guests in Hotel Santika Palu

Overall Ratings & Reviews Hotel Santika Palu

Traveloka (2,051)

Other sources (18)

8.5

Very Good

From 2,051 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about Hotel Santika Palu

All

Staff Friendliness (26)

Distance to City Center (24)

Surroundings (22)

Accessibility (22)

Ambiance (21)

Bedroom (21)

Taste (20)

Room Space (19)

Bathroom (19)

Hotel Area (19)

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Traveler Reviews Hotel Santika Palu

Number of reviews per page

Customer reviews

L***a

9.4

/10

Reviewed 2 week(s) ago

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K***n

9.7

/10

Reviewed 4 week(s) ago

If I return to Palu on duty, I will definitely stay here.

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1 people find it helpful

Accommodation's Reply

06 Oct 2026

Dear Valued Guest, This is a message from Santika Palu Hotel expressing our deepest gratitude for your trust and valuable compliments. Your desire to choose our hotel as your first choice for your next visit to Palu is our greatest appreciation. This trust motivates us to continue maintaining the highest standards of cleanliness, comfort, and service. We look forward to welcoming you back on your next vacation! Sincerely, The Management Team, Santika Palu Hotel

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d***s

Business

9.1

/10

Reviewed 5 week(s) ago

Thank you for being equipped for leaving before dawn.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, This is a message from Santika Palu Hotel expressing our gratitude for taking the time to share your positive experience at our hotel. We are delighted to hear that our pre-dawn meal service helped your activities run smoothly. Your happiness and satisfaction are the greatest inspiration to our entire team, motivating us to always pay attention to every detail of our service. Thank you for trusting us with your stay. We hope your activities and travels continue as smoothly as possible, and we look forward to welcoming you back again! Sincerely, The Management Team, Santika Palu Hotel

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MUNZIR

Business

9.1

/10

Reviewed 5 week(s) ago

The staff service is friendly, the hotel is clean, the facilities are good, and the most interesting thing is that the location is very strategic in the middle of the city and the food is delicious and there are many menus.

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Accommodation's Reply

23 Sep 2026

Dear Mr. Munzir, From the Santika Palu Hotel: Thank you for your review and kind words of appreciation for Santika Palu Hotel. I am delighted to read that you were impressed with the convenient location in the city center, the cleanliness of the hotel grounds, and the diverse food menu. Your appreciation for the friendly service of our staff is a great inspiration for our entire team to strive to provide the best possible service from the heart. Thank you for trusting us with your stay. We hope you had a wonderful time and we look forward to welcoming you back again! Sincerely, The Management Team, Santika Palu Hotel

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Kristin P. S.

10.0

/10

Reviewed 6 week(s) ago

Good view, good customer service, good food.

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Accommodation's Reply

23 Sep 2026

Dear Ms. Christine, With our deepest respect from Santika Palu Hotel, thank you for taking the time to share your wonderful experience at Santika Palu Hotel. We are delighted that the beautiful views, quality service, and delicious food we served you were so satisfying. This is a joy for all of our management and staff. We will continue to maintain our highest standards of comfort and quality. Our doors will always welcome you back on your next visit. We wish you continued success and good health! Sincerely, The Management Team, Santika Palu Hotel

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Kristin P. S.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Good view, good room, good staff, good food and drinks.

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Accommodation's Reply

23 Sep 2026

Dear Ms. Christine, This is a message from Santika Palu Hotel expressing our deepest gratitude for your wonderful compliments. We are delighted to hear that you enjoyed the view, the comfort of the rooms, the friendliness of all our staff, and the delicious food and beverages served at our hotel. Your compliments are a great motivation for all our staff to continue maintaining the highest standards of service. Thank you for trusting us with your stay. We hope to see you again in the future and wish you a wonderful day! Sincerely, The Management Team, Santika Palu Hotel

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K***a

Staycation

10.0

/10

Reviewed 8 week(s) ago

Comfortable for families and the hotel staff is friendly.

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Accommodation's Reply

23 Sep 2026

Dear Valued Guest, This is a message from Santika Palu Hotel expressing our deepest gratitude for your review and compliments. We are delighted that you and your family felt comfortable during your stay and were impressed by the friendliness of our staff. Making our hotel a warm and safe haven for families is our top priority. Thank you for sharing this wonderful experience. We hope to welcome you and your family back again! Sincerely, The Management Team, Santika Palu Hotel

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ANUGERAH T. B.

Business

10.0

/10

Reviewed 24 week(s) ago

The hotel is in the city center, and the cleanliness is quite good.

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Accommodation's Reply

12 May 2026

Dear Mr. Anugera T.B., Sincerely, Santika Palu Hotel. Thank you very much for your review. We are delighted to hear that our excellent central location and high standards of cleanliness provided a comfortable stay for you. Maintaining a clean and accessible environment for our guests is our top priority. We hope this positive experience will encourage you to return to Santika Palu Hotel in the future. Sincerely, The Management Team, Santika Palu Hotel

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Andriani M.

10.0

/10

Reviewed 25 week(s) ago

The food is delicious and does not disappoint and the rooms are also clean.

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M***h

Leisure

10.0

/10

Reviewed 26 week(s) ago

Very nice and comfortable, very comfortable indeed.

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S***a

Business

6.6

/10

Reviewed 26 week(s) ago

My first time in Palu, staying at the Hotel Santika wasn't worth it for the price. The room was infested with cockroaches, the sink was tiny, and the toilet water was smelly and dirty. Hopefully, the maintenance will improve.

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1 people find it helpful

Accommodation's Reply

24 Apr 2026

Dear Mr./Ms. S*a, This is a brief update from Santika Palu Hotel. Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced, particularly regarding the cleanliness of your room, the condition of the bathroom, and the water quality. These did not reflect the service standards we expect. We appreciate your feedback and have contacted the relevant team to conduct a thorough investigation and improve room cleanliness and maintenance. We hope to have the opportunity to improve your experience on your next stay so that we can provide better service that meets your expectations. Sincerely, The Management Team, Santika Palu Hotel

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F***y

Business

8.2

/10

Reviewed 27 week(s) ago

The front offices were very nice. Fast check-in and check-out. No need deposit (Indonesian citizen). The room was spacious and clean.

1 people find it helpful

Accommodation's Reply

18 Apr 2026

Dear Mr F***y, Thank you for your kind review. We are delighted to know that you experienced a smooth and efficient check-in and check-out process, as well as the warm hospitality from our Front Office team. It is also a pleasure to hear that you found the room spacious and clean, contributing to a comfortable stay. We truly appreciate your feedback and look forward to welcoming you back for another pleasant experience. Warm regards, Management Hotel Santika Palu

H***i

8.5

/10

Reviewed 28 week(s) ago

Complete & delicious breakfast menu...

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Accommodation's Reply

18 Apr 2026

Dear Mr./Ms. H*i, Thank you for your positive review. We are delighted to hear that you enjoyed the comprehensiveness and taste of our breakfast menu. We will continue to strive to serve you the best food to ensure you have a memorable stay. We hope to welcome you back on your next visit. Sincerely, The Management Team, Santika Palu Hotel

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S***a

10.0

/10

Reviewed 29 week(s) ago

The hotel staff is very friendly, the service is also good ☺️

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Accommodation's Reply

07 Apr 2026

Dear Mr./Ms. S*a, This is a message from Santika Palu Hotel. Thank you for your positive review. We are delighted to know that the friendliness of our staff and the quality of our service provided you with a memorable experience. Santika Palu Hotel will continue to strive to provide the best possible service to all our guests. We look forward to welcoming you again. Sincerely, The Management Team, Santika Palu Hotel

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m***h

Staycation

8.8

/10

Reviewed 30 week(s) ago

The location is in the city center, easy to get everywhere, close to restaurants and city parks.

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1 people find it helpful

Accommodation's Reply

07 Apr 2026

Dear Mr. M*h, With our best regards from Santika Palu Hotel, Thank you for your review. We are delighted to hear that our hotel's excellent location in the heart of the city makes it very convenient for you to get around and is close to many restaurants and public amenities. Santika Palu Hotel is committed to providing the utmost comfort to all our guests. We look forward to welcoming you again. Sincerely, The Management Team, Santika Palu Hotel

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A***i

Business

10.0

/10

Reviewed 31 week(s) ago

The hotel is clean.. Good service..

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Accommodation's Reply

07 Apr 2026

Your response: Dear Mr./Ms. A*i, Sincerely yours, from Santika Palu Hotel. Thank you very much for your review 😊 We are delighted to hear that our hotel was clean and our service impressed you. Santika Hotel always looks forward to welcoming you back. Sincerely, The Management, Santika Palu Hotel

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Claudya

Leisure

10.0

/10

Reviewed 31 week(s) ago

Always the choice 🥰 wherever Hotel Santika never disappoints, both from the staff etc. everything is okay 😎

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Accommodation's Reply

07 Apr 2026

Dear Ms. Claudia A.M.H., This is a message from Santika Palu Hotel: Thank you for your positive review. We are honored that you chose us as your first choice. Santika Palu Hotel is committed to providing the best service with friendly staff and consistent quality service. We look forward to welcoming you again in the future. Sincerely, The Management Team, Santika Palu Hotel

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A***i

Business

10.0

/10

Reviewed 32 week(s) ago

Will visit this hotel again

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Accommodation's Reply

17 Mar 2026

Dear Valued Guest, This is a message from Santika Palu Hotel. We would like to express our gratitude for your positive review. We are delighted to hear that you wish to stay at our hotel again. We look forward to welcoming you back. The Management, Santika Palu Hotel

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Muhammad F.

8.5

/10

Reviewed 42 week(s) ago

When I stayed overnight on New Year's Eve, when I took a shower, the water came out black and dirty until my eyes hurt, the food was delicious.

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1 people find it helpful

Accommodation's Reply

10 Jan 2026

Dear Mr. Muhammad F., This is a brief update from Santika Palu Hotel. Thank you for taking the time to share your stay experience with us. We apologize for the inconvenience you experienced regarding the cloudy and poor quality water in the bathroom, which caused eye irritation. We would like to inform you that this situation occurred following plumbing maintenance, which at the time caused temporary sediment to be washed away by the water flow. However, we understand that this should not have happened in the guest room. We have followed up on this feedback with our engineering team to ensure that proper cleaning and quality control processes are implemented before reactivating the facility. We also appreciate your appreciation of the quality of our food. This motivates our Food and Beverage team to continue striving for the best possible service. We greatly appreciate your feedback and hope to welcome you back in the future for an even better stay experience. Sincerely, The Management Team, Santika Palu Hotel

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I***n

10.0

/10

Reviewed 42 week(s) ago

The service is very friendly, in short, Hotel Santika Palu is recommended.

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Accommodation's Reply

10 Jan 2026

Dear Gentlemen/Ladies, Sincerely, Santika Palu Hotel. Thank you for your review. We are delighted that you enjoyed your comfortable stay. We hope to welcome you again. Sincerely, The Management Team, Santika Palu Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.