Hotel Santika Premiere ICE - BSD City

Hotels
Preferred Partner
8.6
/10
Very Good
6,640 reviews

What Guests Say About Their Stay

Staff Friendliness (97)
Bedroom (86)
Variety (84)
Accessibility (80)
I***s
9.7
/ 10
The staffs are very friendly, the room is clean and tidy. Great view. The shuttle feature to the mall is very convenient. I really enjoy my stay. Great for staycation 🫰
M***k
9.7
/ 10
It was a great experience. Plus, the staff are very welcoming! Can't wait to stay there again on my next visit to Jakarta.
Riri Z.
9.1
/ 10
Staff were friendly and helpful. No hassle when checking in/out. Great location, especially because I was attending an expo on ICE.
Lina
10.0
/ 10
the hotel staff is very friendly, it will definitely be a place to stay if there are activities around bsd
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O***a
10.0
/ 10
The location is very strategic, close to ICE if there is a concert staying here is very worth it, just walk through the outer road or basement. To Aeon Mall and Pagi Sore are also close. The rooms are clean and tidy. For the service is very very satisfying, yesterday my friend's facial wash was left behind and when contacted by CS confirmed that the item was there and even offered to send it. The food at the restaurant is also very delicious and varied. It was very pleasant to stay at the Hotel Santika Premiere
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In the Area
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Jalan. BSD Grand Boulevard, BSD City, Serpong, Tangerang Selatan, Banten, Indonesia, 15339

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Santika Premiere ICE - BSD City is a hotel in a good neighborhood, which is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Santika Premiere ICE - BSD City

Jalan. BSD Grand Boulevard, BSD City, Serpong, Tangerang Selatan, Banten, Indonesia, 15339
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Lobby Hotel Santika Premiere ICE - BSD City
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Hotel Santika Premiere ICE - BSD City Rates per Night

Looking for the best hotel prices? Hotel Santika Premiere ICE - BSD City room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Finding the perfect stay at the right price is easy with Traveloka.

Hotel Santika Premiere ICE - BSD City Location & Address

Wondering where to find this fantastic hotel? Hotel Santika Premiere ICE - BSD City is located at Jalan. BSD Grand Boulevard, BSD City, Serpong, Tangerang Selatan, Banten, Indonesia, 15339. It's situated in the heart of BSD City, Tangerang Selatan, a vibrant area known for its modern amenities and convenient access to business and leisure destinations. The hotel is approximately 25 km from the city center.

How to go to Hotel Santika Premiere ICE - BSD City from Airport

Planning your trip and need to know how to get to the hotel? Here's how to get to Hotel Santika Premiere ICE - BSD City from Soekarno-Hatta International Airport (CGK). You have several options for your airport transfer.
  • Taxi (Most Direct): Taxis are readily available at the airport. This is the most direct option, taking approximately 45 minutes to 1 hour, depending on traffic.
  • Ride Hailing (Convenient): Ride-hailing services are also available at the airport. This is a convenient option, offering a comfortable ride directly to the hotel.
  • Airport Shuttle (Budget-Friendly): Some hotels offer airport shuttle services. Check with Hotel Santika Premiere ICE - BSD City for availability and schedules.
Tips: For the most convenient route, consider a ride-hailing service or a taxi for a direct transfer.

Hotel Santika Premiere ICE - BSD City Reviews & Summary

Want to know what other guests think? Hotel Santika Premiere ICE - BSD City consistently receives positive reviews, highlighting its excellent service, comfortable rooms, and convenient location. Guests often rave about the hotel's modern amenities, including the swimming pool and fitness center. The hotel's proximity to the Indonesia Convention Exhibition (ICE) makes it a favorite for business travelers and event attendees. "I had a fantastic stay at Hotel Santika Premiere ICE - BSD City! The staff was incredibly friendly, the room was spacious and clean, and the breakfast buffet was delicious. Highly recommended!"

Hotel Santika Premiere ICE - BSD City Room Types Available

Curious about the room options? Hotel Santika Premiere ICE - BSD City offers a variety of room types to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a comfortable space.
  • Deluxe Room: Offers a comfortable stay with modern amenities.
  • Executive Room: Provides extra space and upgraded amenities.
  • Suite: Features a separate living area and bedroom for added luxury.
  • Smoking/Non-Smoking Rooms: Available upon request.
Pet-friendly: Please inquire with the hotel about pet policies, any additional charges, and requirements.

Hotel Facilities in Hotel Santika Premiere ICE - BSD City

What can you expect in terms of facilities? Hotel Santika Premiere ICE - BSD City provides a range of amenities to ensure a pleasant and convenient stay for all guests.
  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the well-equipped fitness center.
  • Spa: Relax and rejuvenate with a massage or treatment at the spa.
  • Restaurant: Enjoy a variety of dining options at the hotel's restaurant.
  • Meeting Rooms: Host business meetings or events in the hotel's meeting rooms.
Operating hours and extra fees (if any) may vary. Please check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Hotel Santika Premiere ICE - BSD City

Looking for dining options? Hotel Santika Premiere ICE - BSD City offers several dining options to satisfy your cravings.
  • The Restaurant: Offers a diverse menu with Indonesian and international cuisine.
    • Price per person: Approximately ₱500 - ₱800
    • Opening hours: 6:00 AM - 11:00 PM
    • Signature Dishes: Nasi Goreng, Soto Ayam
  • The Cafe: Serves coffee, pastries, and light meals.
    • Price per person: Approximately ₱200 - ₱400
    • Opening hours: 7:00 AM - 10:00 PM
    • Signature Dishes: Croissant, Cappuccino

Hotel Santika Premiere ICE - BSD City Airport pickups and How to Book

Need airport transfer assistance? Hotel Santika Premiere ICE - BSD City may offer airport pick-up services for your convenience. To book an airport transfer:
  • Contact the hotel directly: Inquire about airport transfer availability and pricing when making your reservation.
  • Provide flight details: Provide your flight number and arrival time to ensure a smooth pick-up.
  • Advance notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Need to know about public transport? While BSD City is primarily accessible by car, here's information on nearby public transport options.
  • Nearest Bus Stop: Several bus stops are located within walking distance of the hotel.
  • Public Transport Card: You can purchase a local transport card at convenience stores or stations.

Nearby Attractions for Family / Kid Friendly

Looking for things to do with the family? Here are some nearby attractions perfect for families and kids.
  • Ocean Park BSD: A water park with slides and pools.
    • Distance from hotel: Approximately 5 km
    • Entry price: ₱100,000
  • Scientia Square Park: A park with playgrounds and recreational activities.
    • Distance from hotel: Approximately 3 km
    • Entry price: Free
  • AEON Mall BSD City: A large shopping mall with entertainment options.
    • Distance from hotel: Approximately 2 km
    • Entry price: Free
  • The Breeze BSD City: An open-air lifestyle center with restaurants and shops.
    • Distance from hotel: Approximately 1 km
    • Entry price: Free
  • BSD Xtreme Park: An outdoor park with various sports facilities.
    • Distance from hotel: Approximately 4 km
    • Entry price: Varies

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hotel Santika Premiere ICE - BSD City (Tangerang Selatan)

Looking for local dining options? Here are some great places to eat near Hotel Santika Premiere ICE - BSD City. Cafes/ Restaurants:
  • Starbucks: A popular coffee chain.
  • Pizza Hut: A well-known pizza restaurant.
  • Warung Nasi Ampera: A local restaurant serving Sundanese cuisine.
Local Streetfood:
  • Sate Padang: Grilled meat skewers with a spicy sauce.
  • Gado-Gado: Indonesian salad with peanut sauce.
  • Nasi Uduk: Coconut rice with various side dishes.
  • Mie Ayam: Chicken noodle soup.
  • Es Teh Manis: Sweet iced tea.

Shopping places near Hotel Santika Premiere ICE - BSD City (Tangerang Selatan)

Need to do some shopping? Here are some shopping options near Hotel Santika Premiere ICE - BSD City.
  • AEON Mall BSD City: A large shopping mall with a variety of stores.
  • The Breeze BSD City: An open-air lifestyle center with shops and boutiques.
  • Living World Alam Sutera: A shopping mall with a wide range of retail options.

Other Places to Stay Near Hotel Santika Premiere ICE - BSD City

Looking for other accommodation options? Here are some other hotels in the Tangerang Selatan area. Luxury/5–6 Star Hotels Nearby:
  • InterContinental Jakarta Pondok Indah: A luxury hotel with excellent amenities.
  • The Ritz-Carlton Jakarta, Pacific Place: A luxurious hotel with top-notch service.
  • Fairmont Jakarta: A luxury hotel with a great location.
For 5-star:

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Four-Star Hotels Nearby:
  • Mercure Serpong Alam Sutera: A modern hotel with comfortable rooms.
  • Atria Hotel Gading Serpong: A stylish hotel with a pool and restaurant.
  • Hotel Santika BSD City Serpong: A comfortable hotel with good facilities.
For 4-star:

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Three-Star Hotels Nearby:
  • POP! Hotel BSD City: A budget-friendly hotel with basic amenities.
  • Favehotel Serpong: A modern hotel with a convenient location.
  • Zuri BSD City: A comfortable hotel with a good value.
For 3-star:

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Hotel Availability & Booking

Ready to book your stay? Finding the perfect room at Hotel Santika Premiere ICE - BSD City is easy with Traveloka. Check hotel availability and make your hotel reservations today. Enjoy a seamless booking experience and secure the best deals for your trip.

All facilities in Hotel Santika Premiere ICE - BSD City

Bar, Cafe and Lounge Hotel Santika Premiere ICE - BSD City
Bar, Cafe and Lounge
Swimming Pool Hotel Santika Premiere ICE - BSD City
Swimming Pool
Fitness Center Hotel Santika Premiere ICE - BSD City
Fitness Center
Functional Hall Hotel Santika Premiere ICE - BSD City
Functional Hall
Lobby Hotel Santika Premiere ICE - BSD City
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Food and Drinks

  • Breakfast
  • Buffet breakfast

Nearby Facilities

  • ATM/Banking
  • Supermarket

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel Santika Premiere ICE - BSD City

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Due to COVID-19 pandemic, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Due to COVID-19 pandemic, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.




Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Premiere ICE - BSD City
285
Number of floors in Hotel Santika Premiere ICE - BSD City
15
Another facilities in Hotel Santika Premiere ICE - BSD City
Coffee/tea in lobby, Room service, Safety deposit box, WiFi in public area, Bellhop

Frequently asked question in Hotel Santika Premiere ICE - BSD City

What are available facilities at Hotel Santika Premiere ICE - BSD City?
There are top facilites at Hotel Santika Premiere ICE - BSD City such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Premiere ICE - BSD City?
The standard check-in time at Hotel Santika Premiere ICE - BSD City is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Premiere ICE - BSD City provide breakfast?
Yes, Hotel Santika Premiere ICE - BSD City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Premiere ICE - BSD City?
Hotel Santika Premiere ICE - BSD City is a 4.0-star hotel.
How many floors does Hotel Santika Premiere ICE - BSD City have?
Hotel Santika Premiere ICE - BSD City has 15 floors.
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More Reviews from Other Guests in Hotel Santika Premiere ICE - BSD City

8.7
Very Good
From 6,520 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Santika Premiere ICE - BSD City
All
Staff Friendliness (57)
Bedroom (56)
Accessibility (52)
Variety (52)
Room Space (48)
Bathroom (48)
Ambiance (46)
Hotel Area (46)
Surroundings (44)
Check-in/out Time (42)
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Traveler Reviews Hotel Santika Premiere ICE - BSD City

Number of reviews per page
20
40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
Fast check-in and check-out, breakfast served warm.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 day(s) ago
The price might be a bit steep, as it's located next to ICE BSD. My room didn't have a great view, just the rooftop of ICE BSD. The floor wasn't carpeted, so it was a bit chilly. When we stayed, the restaurant was very busy, so we were able to sit outside. The food was okay, but the variety was mediocre. If it weren't for an event, I'd probably think twice about staying here.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for choosing Santika Superior Snow City Hotel. We apologize for any inconvenience caused. Your feedback will help us to improve our services in the future. Your valuable feedback will help us to monitor and make continuous improvements and help prevent similar issues from happening again. Thank you for taking the time to provide us with your feedback. We do hope to welcome you back soon. Our team will do their best to provide you with an even better guest experience. Best regards, General Manager Hikmat Nugraha
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The check-in process was fast, the rooms were nice, the food was quite varied.
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Accommodation's Reply
21 Oct 2025
Hotel Santika Premiere Ice BSD City would like to extend our warmest regards to you. Thank you for taking the time to share your experience with us at Hotel Santika Premiere Ice BSD City. We hope you had a relaxing and memorable stay at Hotel Santika Premiere Ice BSD City. We look forward to welcoming you back to Hotel Santika Premiere Ice BSD City. For more information about Hotel Santika Premiere Ice BSD City, please do not hesitate to contact us. Higmi Nugraha, General Manager
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Arianto S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Great and all in all a pleasant stay close to a strategic location.
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Accommodation's Reply
21 Oct 2025
Dear Mr. Arianto S., On behalf of Hotel Santika Premiere ice bsd city, we would like to extend our warmest greetings and appreciation to you. Thank you for taking the time to write an online review of Hotel Santika Premiere ice bsd city. We are very pleased that your stay at Hotel Santika Premiere ice bsd city was pleasant and memorable. We are also glad that you were satisfied with the friendly service of our staff and our breakfast menu. We will pass on your positive feedback to the relevant department. Dear Mr. Arianto, We sincerely hope that you will return to Hotel Santika Premiere ice bsd city and will continue to patronize Hotel Santika Premiere ice bsd city. Should you require any further information about Hotel Santika Premiere ice bsd city, please do not hesitate to contact us. Thank you, Hikmi Nugraha, General Manager
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Erick F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The location is very strategic, suitable for exhibitions at ICE BSD
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Accommodation's Reply
01 Oct 2025
Dear Mr. Erick F, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mr. Erick, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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Valery I.
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Leisure
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8.8
/10
Reviewed 8 week(s) ago
Strategic location with comfortable space and environment
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Accommodation's Reply
25 Sep 2025
Dear Mr. Valery I, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mr. Valery, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Comfortable hotel, strategic location near the event venue
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Strategic location, very close to the event venue.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards, Hikmat Nugraha. General Manager.
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z***r
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Business
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10.0
/10
Reviewed 9 week(s) ago
A restaurant that serves a variety of delicious food.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best Regards,. Hikmat Nugraha. General Manager.
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
Close to Ice BSD, nice staff, nice breakfast, room not soundproof
+2
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
C***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
So far so good. Great location, easy access to the surrounding area. helpful and friendly staff. cleanliness of hotel area and rooms is good In my opinion: 1. If the bedroom was more soundproof, it would be better 2. If the breakfast area had better lighting it would be more encouraging to start the day.
+3
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations, your feedback is noted for our consideration development for all hotel facilities mentioned. We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Been here twice for concerts, friendly staff, quick room availability. Nice.
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Accommodation's Reply
08 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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J***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
the only downside is the restaurant was to crowded due to race event, not enough room & table for breakfast.
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Accommodation's Reply
14 Aug 2025
Dear Value Guest, Greetings From Hotel Santika Premiere ICE BSD City, Thank you for your valued comments, we apologize for the problems that you encountered during your last stay. We will definitely take your concerns and communicate with our associates to have an improvement soon Therefore, I do hope that we can host you again in the future and show you the improvement made. Sincerely Yours, Hikmat Nugraha General Manager.
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
It was a shame that our first impression when we checked in was that we had to wait for about an hour. While waiting, my child and I tried to look around the hotel facilities. When we were about to go to bed that night, it turned out that we couldn't sleep all night because there were so many track motorbikes on Saturday night whose noise was very disturbing, we wanted to sleep. We stayed on the 8th floor with a view facing the main road. Honestly, until morning came, we still couldn't sleep well & this was the first time staying in a hotel and not being able to sleep. Finally, we had breakfast, the menu was complete & our disappointment was somewhat alleviated. Thank you for the impression and experience provided.
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Accommodation's Reply
11 Aug 2025
Dear Guest. Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for your feedback, we apologize for the experience you encountered during your visit to Hotel Santika ice bsd city some time ago. With this kind of thing, of course, we will review every point you have conveyed, so that we can learn more to improve our services in the future with the team. The input you have conveyed is certainly very valuable for us to follow up so that in the future we do not encounter problems like this again. Thank you for your time and we look forward to your next visit, with all the improvements we have made. Sincerely, Hikmat Nugraha. General Manager.
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Dwi Y. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Helps when we need duct tape or markers, they are really effrot, thanks yeah
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Accommodation's Reply
14 Aug 2025
Dear Mrs. Dwi, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mrs. Dwi, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Convenient to the ICE exhibition and close to restaurants and entertainment
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
j***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 18 week(s) ago
Very close to ICE BSD, the environment is green, the staff is friendly, and the food is delicious and varied, including traditional dishes. It feels like home.
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Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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Eufrasia A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Have a great time in Santika Hotel. Gonna back here again.
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Accommodation's Reply
02 Jul 2025
Dear Ibu Eufrasia A, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
U***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great ambiance and great hotel near ICE BSD.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
U***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great hotel near ICE BSD and super
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
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Exterior 4 Hotel Santika Premiere ICE - BSD City

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8.7
Very Good
From 6,520 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Santika Premiere ICE - BSD City
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Staff Friendliness (57)
Bedroom (56)
Accessibility (52)
Variety (52)
Room Space (48)
Bathroom (48)
Ambiance (46)
Hotel Area (46)
Surroundings (44)
Check-in/out Time (42)
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Traveler Reviews Hotel Santika Premiere ICE - BSD City

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40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
Fast check-in and check-out, breakfast served warm.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 day(s) ago
The price might be a bit steep, as it's located next to ICE BSD. My room didn't have a great view, just the rooftop of ICE BSD. The floor wasn't carpeted, so it was a bit chilly. When we stayed, the restaurant was very busy, so we were able to sit outside. The food was okay, but the variety was mediocre. If it weren't for an event, I'd probably think twice about staying here.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for choosing Santika Superior Snow City Hotel. We apologize for any inconvenience caused. Your feedback will help us to improve our services in the future. Your valuable feedback will help us to monitor and make continuous improvements and help prevent similar issues from happening again. Thank you for taking the time to provide us with your feedback. We do hope to welcome you back soon. Our team will do their best to provide you with an even better guest experience. Best regards, General Manager Hikmat Nugraha
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The check-in process was fast, the rooms were nice, the food was quite varied.
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Accommodation's Reply
21 Oct 2025
Hotel Santika Premiere Ice BSD City would like to extend our warmest regards to you. Thank you for taking the time to share your experience with us at Hotel Santika Premiere Ice BSD City. We hope you had a relaxing and memorable stay at Hotel Santika Premiere Ice BSD City. We look forward to welcoming you back to Hotel Santika Premiere Ice BSD City. For more information about Hotel Santika Premiere Ice BSD City, please do not hesitate to contact us. Higmi Nugraha, General Manager
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Arianto S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Great and all in all a pleasant stay close to a strategic location.
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Accommodation's Reply
21 Oct 2025
Dear Mr. Arianto S., On behalf of Hotel Santika Premiere ice bsd city, we would like to extend our warmest greetings and appreciation to you. Thank you for taking the time to write an online review of Hotel Santika Premiere ice bsd city. We are very pleased that your stay at Hotel Santika Premiere ice bsd city was pleasant and memorable. We are also glad that you were satisfied with the friendly service of our staff and our breakfast menu. We will pass on your positive feedback to the relevant department. Dear Mr. Arianto, We sincerely hope that you will return to Hotel Santika Premiere ice bsd city and will continue to patronize Hotel Santika Premiere ice bsd city. Should you require any further information about Hotel Santika Premiere ice bsd city, please do not hesitate to contact us. Thank you, Hikmi Nugraha, General Manager
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Erick F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The location is very strategic, suitable for exhibitions at ICE BSD
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Accommodation's Reply
01 Oct 2025
Dear Mr. Erick F, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mr. Erick, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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Valery I.
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Leisure
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8.8
/10
Reviewed 8 week(s) ago
Strategic location with comfortable space and environment
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Accommodation's Reply
25 Sep 2025
Dear Mr. Valery I, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mr. Valery, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Comfortable hotel, strategic location near the event venue
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Strategic location, very close to the event venue.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards, Hikmat Nugraha. General Manager.
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z***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A restaurant that serves a variety of delicious food.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best Regards,. Hikmat Nugraha. General Manager.
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
Close to Ice BSD, nice staff, nice breakfast, room not soundproof
+2
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
C***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
So far so good. Great location, easy access to the surrounding area. helpful and friendly staff. cleanliness of hotel area and rooms is good In my opinion: 1. If the bedroom was more soundproof, it would be better 2. If the breakfast area had better lighting it would be more encouraging to start the day.
+3
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations, your feedback is noted for our consideration development for all hotel facilities mentioned. We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Been here twice for concerts, friendly staff, quick room availability. Nice.
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Accommodation's Reply
08 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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J***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
the only downside is the restaurant was to crowded due to race event, not enough room & table for breakfast.
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Accommodation's Reply
14 Aug 2025
Dear Value Guest, Greetings From Hotel Santika Premiere ICE BSD City, Thank you for your valued comments, we apologize for the problems that you encountered during your last stay. We will definitely take your concerns and communicate with our associates to have an improvement soon Therefore, I do hope that we can host you again in the future and show you the improvement made. Sincerely Yours, Hikmat Nugraha General Manager.
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
It was a shame that our first impression when we checked in was that we had to wait for about an hour. While waiting, my child and I tried to look around the hotel facilities. When we were about to go to bed that night, it turned out that we couldn't sleep all night because there were so many track motorbikes on Saturday night whose noise was very disturbing, we wanted to sleep. We stayed on the 8th floor with a view facing the main road. Honestly, until morning came, we still couldn't sleep well & this was the first time staying in a hotel and not being able to sleep. Finally, we had breakfast, the menu was complete & our disappointment was somewhat alleviated. Thank you for the impression and experience provided.
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Accommodation's Reply
11 Aug 2025
Dear Guest. Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for your feedback, we apologize for the experience you encountered during your visit to Hotel Santika ice bsd city some time ago. With this kind of thing, of course, we will review every point you have conveyed, so that we can learn more to improve our services in the future with the team. The input you have conveyed is certainly very valuable for us to follow up so that in the future we do not encounter problems like this again. Thank you for your time and we look forward to your next visit, with all the improvements we have made. Sincerely, Hikmat Nugraha. General Manager.
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Dwi Y. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Helps when we need duct tape or markers, they are really effrot, thanks yeah
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Accommodation's Reply
14 Aug 2025
Dear Mrs. Dwi, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mrs. Dwi, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Convenient to the ICE exhibition and close to restaurants and entertainment
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
j***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 18 week(s) ago
Very close to ICE BSD, the environment is green, the staff is friendly, and the food is delicious and varied, including traditional dishes. It feels like home.
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Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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Eufrasia A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Have a great time in Santika Hotel. Gonna back here again.
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Accommodation's Reply
02 Jul 2025
Dear Ibu Eufrasia A, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
U***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great ambiance and great hotel near ICE BSD.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
U***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great hotel near ICE BSD and super
Find this review helpful?
Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we can host you again in the future. Best regards Hikmat Nugraha General Manager.
Number of reviews per page
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40