Hotel Zenith Kendari

Hotels
8.0
/10
Very Good
1,343 reviews

What Guests Say About Their Stay

Distance To City Center (42)
Staff Friendliness (38)
Ambiance (31)
Bedroom (31)

R***a

10.0
/ 10
The hotel staff is very friendly, the service is very good, the room is clean and it is highly recommended to stay at this hotel.
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Syawaluddin

9.7
/ 10
The hotel rooms are clean, the service is satisfactory, the food is also satisfying.
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Wilfridus O. S.

10.0
/ 10
The place is nice, the clerks are friendly and the comfort is perfect
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Ainun M.

8.8
/ 10
Comfortable, clean, good service

Adrian K.

8.5
/ 10
Good service and friendly, varied breakfast is also complete.
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In the Area
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Jl. Malik Raya No. 20, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93117

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Zenith Kendari is located in area / city Mandonga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Zenith Kendari

Jl. Malik Raya No. 20, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93117
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Lobby Hotel Zenith Kendari
Lobby 2 Hotel Zenith Kendari

Discover More About Hotel Zenith Kendari

Location


Hotel Zenith Kendari is located in area / city Mandonga.

About Hotel Zenith Kendari

From business event to corporate gathering, Hotel Zenith Kendari provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Zenith Kendari.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Zenith Kendari exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Hotel Zenith Kendari is the right place to stay.

All facilities in Hotel Zenith Kendari

Bar, Cafe and Lounge Hotel Zenith Kendari
Bar, Cafe and Lounge
Functional Hall Hotel Zenith Kendari
Functional Hall
Lobby Hotel Zenith Kendari
Lobby
Exterior Hotel Zenith Kendari
Exterior
Bedroom Hotel Zenith Kendari
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area
  • Terrace

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Connectivity

  • Free WiFi
  • WiFi in public area (surcharge)

Transportation

  • Valet parking

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Zenith Kendari

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Zenith Kendari
88
Number of floors in Hotel Zenith Kendari
5
Another facilities in Hotel Zenith Kendari
Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Hotel Zenith Kendari

What are available facilities at Hotel Zenith Kendari?
There are top facilites at Hotel Zenith Kendari such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Zenith Kendari?
The standard check-in time at Hotel Zenith Kendari is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Zenith Kendari provide breakfast?
Yes, Hotel Zenith Kendari provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Zenith Kendari?
Hotel Zenith Kendari is a 3.0-star hotel.
How many floors does Hotel Zenith Kendari have?
Hotel Zenith Kendari has 5 floors.
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More Reviews from Other Guests in Hotel Zenith Kendari

8.0
Very Good
From 1,343 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.9

Location

8.1

Service and Facilites

8.0

People often mention about Hotel Zenith Kendari
All
Staff Friendliness (30)
Bedroom (28)
Bathroom (27)
Distance to City Center (25)
Ambiance (22)
Hotel Area (21)
Room Space (20)
Wifi (19)
Check-in/out Time (19)
Variety (19)
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Most Recent
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Traveler Reviews Hotel Zenith Kendari

Number of reviews per page
20
40
Customer reviews
Sinar M.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
When I checked in, I entered the lobby. The stairs were quite high for a hotel of this class, especially since I had a suitcase, so I had to carry it up and down. When I checked in, the room was dirty: the pillowcases were stained, someone still had used sandals next to the bed, and the floor was dusty. The hot water didn't work, and the shower was small. For this price, I don't think I'd stay at this hotel twice.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Sinar M., Sincerely yours, Zenith Kendari Hotel. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you may have experienced during your stay. Your feedback has been taken seriously, and we will take immediate action to improve our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Kendari Hotel. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Zayeddin, Hotel Manager
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It may be one of the hotel recommendations in Kendari
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14 Apr 2026
Dear Mr./Ms. R*i, Warm regards from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your stay experience with us. We are proud to know that you had a memorable experience during your stay at Zenith Hotel Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Only hot water for morning shower is worth noting.
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Accommodation's Reply
14 Apr 2026
Dear Mr. G*t, Sincerely yours from Zenith Hotel Kendari. Thank you for your wonderful review. We greatly appreciate you taking the time to share your stay with us. We are proud to know you had a memorable experience at Zenith Hotel Kendari. This inspires our entire team to continue maintaining and improving the quality of our service. We look forward to welcoming you back for your next stay and hoping for an equally impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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d***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 8 week(s) ago
Check-in took about 45 minutes, and even after asking three times, we were given a room that was supposedly upgraded, but it turned out to be a smoking room that smelled really bad (the cigarette smell was very strong) even though it was an upgrade (with a window). The building quality of the room seemed to be poor. The carpet outside the room was also poor. Parking was difficult, but the place was close to everything. There were many places to eat and drink coffee around.
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2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. d*n, Sincerely yours from Zenith Hotel Kendari. Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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E***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The sink water, shower water, and toilet are dirty.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. E*s, It is our pleasure to inform you from Zenith Hotel Kendari that we appreciate you taking the time to share your experience with our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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P***O
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Good, but the car park is not spacious enough.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Mr./Ms. P*O, This is a general message from Zenith Hotel Kendari. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back again in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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F***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
The bathroom was full of small worms, damp, and smelly. The receptionist didn't inform us that smoking was prohibited in the room.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Mr. F*n, This is a message from Zenith Hotel Kendari. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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Christian S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The room wasn't very comfortable and smelled a bit bad. However, the internet was quite fast. The hotel area is currently undergoing renovations, so parking is also difficult.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Christian S., From Zenith Hotel Kendari, we respectfully thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you may have experienced. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously developing our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Syaiddin, Hotel Manager
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
We enjoyed our three-night stay here. The main plus was its excellent location in the city center, making it easy to get everywhere. The rooms were clean and the amenities were satisfactory for the price.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. R*i, Warm regards from Zenith Kendari Hotel. Thank you for your positive review. We greatly appreciate you taking the time to share your experience at our hotel. We are proud to know you had a memorable time at Zenith Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back for your next stay and hope to have an equally impressive experience. Thank you for your trust in Zenith Kendari Hotel. Sincerely, Ibrahim Saiddin, Hotel Manager
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W***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.0
/10
Reviewed 15 week(s) ago
When I first checked in, I checked the toilet and found that the previous guest's feces were still there. There were also cockroaches in the room. Breakfast was okay overall. Room cleanliness needs to be improved. I asked for a non-smoking room, but was given a smoking room, claiming it was full.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. W*a, Warm regards from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Need improvement on bed cleanliness
1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. A*A, It is our pleasure to inform you from Zenith Hotel Kendari that we appreciate you taking the time to share your experience with our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back again in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Strategic location with friendly workplace and service
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Warm greetings from Zenith Kendari Hotel. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Kendari. This motivates our entire team to maintain and improve the quality of our service. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Kendari Hotel. Sincerely, Ibrahim Syeddin, Hotel Manager
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A***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
It's good, but yesterday the service was a bit slow when checking in
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear A*d, the Zenith Kendari Hotel extends its warmest greetings. We sincerely thank you for sharing your experience with our hotel. We sincerely apologize for any inconvenience you experienced during your stay. We value your feedback and will take immediate action to improve the quality of our facilities and services. The Zenith Kendari Hotel is committed to continuously enhancing our service standards to ensure the comfort and satisfaction of all our guests. We look forward to your return for an even better experience. Thank you for your interest and trust in our hotel. Sincerely, Ibrahim Shaydin, Hotel Manager
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I***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
It's quite ok for this price, great
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. I*l, Sincerely yours from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This inspires our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back on your next visit for an equally impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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ANDI
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Thank you for the service, very good and comfortable, many food variations.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Andy M.H.I., Sincerely, Zenith Kendari Hotel. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud of your memorable stay at Zenith Kendari. This inspires our entire team to strive to maintain and improve the quality of service we provide. We look forward to welcoming you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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T***q
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The staff are friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. T*q, Sincerely yours from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This inspires our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back on your next visit for an equally impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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c***o
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 21 week(s) ago
look dirty in lobby, coridor and restourant
2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Ko, With highest regards from Zenith Kendari Hotel, Thank you for taking the time to share your experience staying at our hotel. We sincerely apologize for any inconvenience you may have experienced during your stay. Your feedback has been taken seriously and we will take immediate action to improve our facilities and service quality. We are committed to continuously raising our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Kendari Hotel. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Syeddin, Hotel Manager
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Setya D. P.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 23 week(s) ago
Room Cleanliness, Bed Cover is a bit Dirty, Should be Replaced and Water Heater should be washed clean but is still dirty,
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Setya D.P., Zenith Kendari Hotel respectfully submits your feedback on your stay. Thank you for taking the time to share your experience with our hotel. We apologize for any inconvenience you may have experienced during your stay. Your feedback has been taken seriously, and we will take immediate action to improve our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Kendari Hotel. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Zayeddin, Hotel Manager
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Audi M.
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 24 week(s) ago
very not worth it for 500k, still better guest house 250k
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Accommodation's Reply
14 Apr 2026
Dear Mr. Audi M., From Zenith Hotel Kendari, we respectfully thank you for taking the time to share your stay experience. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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D***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
nice and attractive and also not soundproof and lifelike and also for the bathroom it's okay very nice and also good for sleeping
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. D*Y, Sincerely yours from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This inspires our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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Number of reviews per page
20
40

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Lobby 4 Hotel Zenith Kendari

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8.0
Very Good
From 1,343 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.9

Location

8.1

Service and Facilites

8.0

People often mention about Hotel Zenith Kendari
All
Staff Friendliness (30)
Bedroom (28)
Bathroom (27)
Distance to City Center (25)
Ambiance (22)
Hotel Area (21)
Room Space (20)
Wifi (19)
Check-in/out Time (19)
Variety (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Zenith Kendari

Number of reviews per page
20
40
Customer reviews
Sinar M.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
When I checked in, I entered the lobby. The stairs were quite high for a hotel of this class, especially since I had a suitcase, so I had to carry it up and down. When I checked in, the room was dirty: the pillowcases were stained, someone still had used sandals next to the bed, and the floor was dusty. The hot water didn't work, and the shower was small. For this price, I don't think I'd stay at this hotel twice.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Sinar M., Sincerely yours, Zenith Kendari Hotel. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you may have experienced during your stay. Your feedback has been taken seriously, and we will take immediate action to improve our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Kendari Hotel. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Zayeddin, Hotel Manager
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It may be one of the hotel recommendations in Kendari
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. R*i, Warm regards from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your stay experience with us. We are proud to know that you had a memorable experience during your stay at Zenith Hotel Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Only hot water for morning shower is worth noting.
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Accommodation's Reply
14 Apr 2026
Dear Mr. G*t, Sincerely yours from Zenith Hotel Kendari. Thank you for your wonderful review. We greatly appreciate you taking the time to share your stay with us. We are proud to know you had a memorable experience at Zenith Hotel Kendari. This inspires our entire team to continue maintaining and improving the quality of our service. We look forward to welcoming you back for your next stay and hoping for an equally impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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d***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 8 week(s) ago
Check-in took about 45 minutes, and even after asking three times, we were given a room that was supposedly upgraded, but it turned out to be a smoking room that smelled really bad (the cigarette smell was very strong) even though it was an upgrade (with a window). The building quality of the room seemed to be poor. The carpet outside the room was also poor. Parking was difficult, but the place was close to everything. There were many places to eat and drink coffee around.
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2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. d*n, Sincerely yours from Zenith Hotel Kendari. Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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E***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The sink water, shower water, and toilet are dirty.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. E*s, It is our pleasure to inform you from Zenith Hotel Kendari that we appreciate you taking the time to share your experience with our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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P***O
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8.5
/10
Reviewed 9 week(s) ago
Good, but the car park is not spacious enough.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Mr./Ms. P*O, This is a general message from Zenith Hotel Kendari. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back again in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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F***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
The bathroom was full of small worms, damp, and smelly. The receptionist didn't inform us that smoking was prohibited in the room.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Mr. F*n, This is a message from Zenith Hotel Kendari. Thank you for taking the time to share your experience staying at our hotel. We apologize for any inconvenience you experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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Christian S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The room wasn't very comfortable and smelled a bit bad. However, the internet was quite fast. The hotel area is currently undergoing renovations, so parking is also difficult.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Christian S., From Zenith Hotel Kendari, we respectfully thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you may have experienced. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously developing our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Syaiddin, Hotel Manager
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
We enjoyed our three-night stay here. The main plus was its excellent location in the city center, making it easy to get everywhere. The rooms were clean and the amenities were satisfactory for the price.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. R*i, Warm regards from Zenith Kendari Hotel. Thank you for your positive review. We greatly appreciate you taking the time to share your experience at our hotel. We are proud to know you had a memorable time at Zenith Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back for your next stay and hope to have an equally impressive experience. Thank you for your trust in Zenith Kendari Hotel. Sincerely, Ibrahim Saiddin, Hotel Manager
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W***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.0
/10
Reviewed 15 week(s) ago
When I first checked in, I checked the toilet and found that the previous guest's feces were still there. There were also cockroaches in the room. Breakfast was okay overall. Room cleanliness needs to be improved. I asked for a non-smoking room, but was given a smoking room, claiming it was full.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. W*a, Warm regards from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This motivates our entire team to strive to maintain and improve the quality of service we provide. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Need improvement on bed cleanliness
1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. A*A, It is our pleasure to inform you from Zenith Hotel Kendari that we appreciate you taking the time to share your experience with our hotel. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will take immediate action to improve both our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We hope to welcome you back again in the future with an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Strategic location with friendly workplace and service
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Warm greetings from Zenith Kendari Hotel. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Kendari. This motivates our entire team to maintain and improve the quality of our service. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Kendari Hotel. Sincerely, Ibrahim Syeddin, Hotel Manager
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A***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
It's good, but yesterday the service was a bit slow when checking in
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear A*d, the Zenith Kendari Hotel extends its warmest greetings. We sincerely thank you for sharing your experience with our hotel. We sincerely apologize for any inconvenience you experienced during your stay. We value your feedback and will take immediate action to improve the quality of our facilities and services. The Zenith Kendari Hotel is committed to continuously enhancing our service standards to ensure the comfort and satisfaction of all our guests. We look forward to your return for an even better experience. Thank you for your interest and trust in our hotel. Sincerely, Ibrahim Shaydin, Hotel Manager
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I***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
It's quite ok for this price, great
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. I*l, Sincerely yours from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This inspires our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back on your next visit for an equally impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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ANDI
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Thank you for the service, very good and comfortable, many food variations.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Andy M.H.I., Sincerely, Zenith Kendari Hotel. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud of your memorable stay at Zenith Kendari. This inspires our entire team to strive to maintain and improve the quality of service we provide. We look forward to welcoming you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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T***q
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The staff are friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. T*q, Sincerely yours from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This inspires our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back on your next visit for an equally impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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c***o
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 21 week(s) ago
look dirty in lobby, coridor and restourant
2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Ko, With highest regards from Zenith Kendari Hotel, Thank you for taking the time to share your experience staying at our hotel. We sincerely apologize for any inconvenience you may have experienced during your stay. Your feedback has been taken seriously and we will take immediate action to improve our facilities and service quality. We are committed to continuously raising our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Kendari Hotel. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Syeddin, Hotel Manager
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Setya D. P.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 23 week(s) ago
Room Cleanliness, Bed Cover is a bit Dirty, Should be Replaced and Water Heater should be washed clean but is still dirty,
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Setya D.P., Zenith Kendari Hotel respectfully submits your feedback on your stay. Thank you for taking the time to share your experience with our hotel. We apologize for any inconvenience you may have experienced during your stay. Your feedback has been taken seriously, and we will take immediate action to improve our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Kendari Hotel. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Zayeddin, Hotel Manager
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Audi M.
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 24 week(s) ago
very not worth it for 500k, still better guest house 250k
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Audi M., From Zenith Hotel Kendari, we respectfully thank you for taking the time to share your stay experience. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback seriously and will immediately implement improvements to our facilities and service quality. We are committed to continuously improving our service standards to ensure the comfort and satisfaction of all guests staying at Zenith Hotel Kendari. We look forward to welcoming you back in the future for an even better experience. Thank you for your interest and trust. Sincerely, Ibrahim Saiddin, Hotel Manager
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D***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
nice and attractive and also not soundproof and lifelike and also for the bathroom it's okay very nice and also good for sleeping
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. D*Y, Sincerely yours from Zenith Hotel Kendari. Thank you for your positive review. We greatly appreciate you taking the time to share your experience with us. We are proud to know that you had a memorable stay at Zenith Hotel Kendari. This inspires our entire team to strive to maintain and improve the quality of our service. We hope to welcome you back on your next visit for a similarly impressive experience. Thank you for your trust in Zenith Hotel Kendari. Sincerely, Ibrahim Zayeddin, Hotel Manager
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