ibis Manado City Center Boulevard

Hotels
8.6
/10
Very Good
2,734 reviews

What Guests Say About Their Stay

Staff Friendliness (58)
Distance To City Center (57)
Bedroom (55)
Hotel Area (54)
v***y
8.5
/ 10
The location is very strategic and comfortable, close to the city center, close to the mall, culinary is also close, most importantly the sea view is very beautiful.
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yose f. s.
8.5
/ 10
Hotel yang ramah di kantong tetapi fasilitas cukup lengkap, dan keamanan yang baik. Tidak takut lapar baik di tengah malam, selalu ada menu makanan. Staff yang ramah mulai dari sekuriti sampai bar. Sukses selalu Ibis Manado.
Renny Y. H.
9.4
/ 10
Hotel is very good, it's just a walking distance with a shopping centre which literally full of amnesties. Hotel staffs are really friendly and also can communicate well in English so it's really helpful when you are from abroad and would like to feel like home. Foods are good even adding more varieties would be much more appreciated. The hotels room service also fast response, you can get a cup of coffee as quick as you wanted too and as for the meal, it tasted really good. Rooms are wide and clean, couldn't ask for more. Thank you for the hospitalities, you guys are the gem in a treasure island (Manado!) Kita baku dapa lagi yo!
Yohanes S.
9.7
/ 10
I feel enjoy to stay in ibis manado city center boulevard, comfortable room, clean and large room. Humble service for the receptionist
Jonardy S. K.
9.7
/ 10
Comfortable and very clean room, strategic location across shopping mall, various breakfast choices with local menu, efficient check-in and check-out, and above all very friendly and helpful hotel staff.
In the Area
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Jl Piere Tendean Boulevard No 85, Sario Utara Lingkungan 3, Sario, Manado, Sulawesi Utara, Indonesia, 95111

Main Facilities

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24-Hour Front Desk
Parking
WiFi
ibis Manado City Center Boulevard is a hotel in a good neighborhood, which is located at Sario. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Manado City Center Boulevard

Jl Piere Tendean Boulevard No 85, Sario Utara Lingkungan 3, Sario, Manado, Sulawesi Utara, Indonesia, 95111
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Location


ibis Manado City Center Boulevard is a hotel in a good neighborhood, which is located at Sario.

About ibis Manado City Center Boulevard

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Manado City Center Boulevard.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Manado City Center Boulevard is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Manado City Center Boulevard is the right place to stay.

All facilities in ibis Manado City Center Boulevard

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Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Express check-out
  • 24-hour Receptionist

Accommodation Policy & General Information in ibis Manado City Center Boulevard

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in ibis Manado City Center Boulevard
11
Another facilities in ibis Manado City Center Boulevard
WiFi in public area, Express check-out, 24-hour Receptionist

Frequently asked question in ibis Manado City Center Boulevard

What are available facilities at ibis Manado City Center Boulevard?
There are top facilites at ibis Manado City Center Boulevard such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Manado City Center Boulevard?
The standard check-in time at ibis Manado City Center Boulevard is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Manado City Center Boulevard?
ibis Manado City Center Boulevard is a 3.0-star hotel.
How many floors does ibis Manado City Center Boulevard have?
ibis Manado City Center Boulevard has 11 floors.
Does ibis Manado City Center Boulevard provide parking?
Yes, ibis Manado City Center Boulevard provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in ibis Manado City Center Boulevard

8.6
Very Good
From 2,707 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.9

Service and Facilites

8.6

People often mention about ibis Manado City Center Boulevard
All
Staff Friendliness (38)
Bedroom (34)
Distance to City Center (32)
Hotel Area (31)
Accessibility (29)
Ambiance (27)
Bathroom (27)
Surroundings (26)
Check-in/out Time (25)
Variety (25)
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Traveler Reviews ibis Manado City Center Boulevard

Number of reviews per page
20
40
Customer reviews
Profile Picture
Deysie Y. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very impressive, the room was clean and the staff were friendly.
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Accommodation's Reply
12 Dec 2025
Dear Ms. Deysie Y. R., Thank you for taking the time to share your experience. We are delighted to hear that you were impressed with the cleanliness of your room and the friendliness of our staff. Your positive review encourages us to further improve our services. We hope to welcome you back on your next stay. Sincerely, Michael Frank, General Manager
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W***m
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
no bottled water provided in the room 😓
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Accommodation's Reply
03 Dec 2025
Dear Guest, Thankyou very much for sharing youre experience regarding youre visit ibis manado. However we do apologize for your inconvenience for bottle water in your room did not availabble, our hotel have commitment campagne to reduce plastic waste, instead bottle water we provide you for free refill drink water dispenser in cooridor room. Thank you once again for sharing your experience. We hope to have the pleasure of welcoming you back on your next visit to Manado. Best Regards Michael Frank General Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good for the service and hotel staff
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted that you were impressed with our staff's service. We hope to welcome you back soon to share more of your stay with us, and we hope that your next visit will be even more memorable. Best regards, Michael Frank, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
For a short break, the location is excellent. However, if you're looking for a staycation or hotel facilities, I find it lacking, as there are no amenities and the rooms are small.
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are very grateful for your recent stay at Ibis Manado and apologize for any inconvenience caused with the hotel's facilities and room size. We look forward to welcoming you back for your next stay and for an even more memorable experience. Best regards, Michael Frank, General Manager
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E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The tinutuan here is the most delicious, from its thickness to its authentic flavor.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guests, Thank you for taking the time to share your experience. We are delighted that you enjoyed our Tinutuan, a Manado specialty. We hope to see you again on your next visit and share more of your experiences. Best regards, Michael Frank, General Manager
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Satisfied. Overall, very good. However, the lobby was sometimes crowded, so there were times when we wanted to wait but there were no seats, so we had to stand. Fortunately, the service was very fast and satisfactory.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for your positive comments regarding your recent stay. We are delighted to hear that you were satisfied and received prompt and satisfactory service from our team. We apologize for any inconvenience this may have caused to the lobby area, which can be crowded at times, making it difficult to find a seat. Your feedback is highly appreciated and we will take it into consideration to improve the comfort of all our guests in the future. We hope that you had a smooth journey and look forward to welcoming you back with an even better experience. Sincerely, Michael Frank, General Manager
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Samuel J. T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Nice clean hotel and the services by staff are second to none. Close to mall shopping centre and eatery places. Will recommend this hotel to others.
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Accommodation's Reply
18 Nov 2025
Dear Samuel J. T. Thank you very much for share your experience with us regarding your recent visit . We are delighted to hear that you enjoyed your stay the cleanliness of our hotel and the exceptional service provided by our staff. We are also very happy that our convenient location near the mall and various dining options added to your positive experience. Your recommendation truly means a lot to us. we wish we can meet you in the future and hope youre next visit will be better than the previous stay. Best Regards Michael Frank General Manager
H***i
icon-origin-TRAVELOKA
7.6
/10
Reviewed 5 week(s) ago
The hotel is in the city center, but it's very cramped inside for the price. The food is also served cold. Not recommended.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the room size and food served. Your feedback is highly valuable in evaluating and improving our services. As our room size meets the standards of ibis hotels, we will follow up your feedback with the relevant team to prevent this from happening again. We sincerely hope to welcome you back with even better service next time. Best regards, Michael Frank, General Manager
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good location in the city center and the staff were very friendly.
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Accommodation's Reply
11 Nov 2025
Dear Guest, Thank you very much for choosing ibis manado and your kind review. We are delighted to know that you enjoyed our central location and found our staff to be friendly and welcoming. Your positive feedback means a lot to us and will certainly motivate our team to continue delivering the best service possible. We look forward to welcoming you back on your next visit to ibis manado. Best Regards Michael Frank General Manager
G***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I booked two connecting rooms. Check-in was supposed to be at 2 p.m., but because I booked two connecting rooms, I was told to wait half an hour for the rooms to be ready. That was a waste of half an hour, so I checked in at 3:30. The reason the rooms weren't ready was because the hotel didn't receive any notification from the app that the customer had requested a connecting room.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We sincerely apologize for the inconvenience you experienced during check-in, particularly regarding the delay in booking a connected room. We understand that your time is valuable and that your check-in experience should be as smooth as possible. This delay was caused by a data issue in our third-party booking system, which did not yet forward your special request to the hotel. However, we have fixed this issue so that we can accommodate your special requests more quickly and accurately in the future. We look forward to welcoming you back with even better service on your next stay. Best regards, Michael Frank, General Manager
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
The peephole on the door couldn't be closed, the room was noisy from the sound of the AC compressor from outside, the cereal in the restaurant didn't have the right amount of milk, the morning receptionist wasn't friendly
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience you experienced during your stay at our hotel, particularly regarding the noise from outside, as well as the service and quality of food in our restaurant. Although our peepholes are uncovered, we assure you that they are safe. We have passed your feedback to the relevant team to immediately improve the in-room amenities and enhance our staff training to provide more friendly and professional service. In addition, we will be enhancing our breakfast menu to meet the comfort standards of all guests. We highly appreciate your feedback, which will help us to continuously improve our services. We look forward to providing you with an even better guest experience on your next visit. Sincerely, Michael Frank, General Manager
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Friendly staff, very helpful when extending and late check out.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for choosing Ibis Manado Hotel as your accommodation choice in Manado. We are delighted that you were impressed by our friendly staff and their assistance throughout your connecting flight and late check-out. Your experience will be a driving force for all our staff to continuously improve the quality of our services and we hope to see you again on your next visit. Best regards, Michael Frank, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, very friendly with babies, very strategic location to shopping centers/malls, there is a late check out which is very helpful for my condition when I bring a baby during busy times.
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Accommodation's Reply
28 Oct 2025
Dear Guest, Thank you for choosing ibis Manado as your accommodation. We are delighted that you were impressed with our staff and convenient location. We also offer late check-out to ensure that your trip with little ones remains fun and enjoyable. Thank you for taking the time to share your experience and we hope to see you again on your next visit. Best regards, Michael Frank, General Manager
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MEY
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly hotel staff, strategic location, clean rooms and clean hotel environment.
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Accommodation's Reply
14 Oct 2025
Yes, thank you for taking the time to share your experience with us. We have received great feedback from you recently, particularly compliments on the location, cleanliness of the room, and the hotel environment. Your experience helps us to continuously improve the quality of our service. Thank you! General Manager Michael Frank
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ROGER R. D. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Clean, comfortable, quiet, fragrant, delicious food
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Accommodation's Reply
09 Sep 2025
Dear Roger R.D.T. Thank you for choosing Hotel Ibis Manado as your place to stay during your stay in Manado. We will continue to improve the quality of our services to hopefully leave a good and unforgettable impression. Thank you also for your feedback about the delicious food, cleanliness and comfort of our hotel. We will share your comments with our team for this experience will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your very pleasant experience, and we hope your next visit will be even more enjoyable than the previous one. Best Regards,. Michael Frank. General Manager
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ROGER R. D. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very strategic location, clean, comfortable.
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Accommodation's Reply
09 Sep 2025
Dear Roger R.D.T. Thank you for choosing Hotel Ibis Manado as your place to stay during your stay in Manado. We will continue to improve the quality of our services to hopefully leave a good and unforgettable impression. Thank you also for your feedback about the strategic location of the hotel, the cleanliness and comfort of our hotel. We will share your comments with our team for this experience will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your very pleasant experience, and we hope your next visit will be even more enjoyable than the previous one. Best Regards,. Michael Frank. General Manager
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Sunardi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Comfortable, clean, good service. Strategic location in the city center
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Accommodation's Reply
01 Sep 2025
Dear Sunardi, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your feedback regarding our strategic location, comfort, cleanliness, and the service of our staff. Your feedback helps us to continuously improve the quality of our services, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The view is attractive and the sunset is clearly visible, in front of the mall
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Accommodation's Reply
27 Aug 2025
Dear Guest, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your review of the hotel's attractive view and our strategic location in front of Mantos. Your review helps us to continuously improve the quality of our service, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Strategic location, just a short walk to Mantos. The hotel is clean, and the breakfast is decent. The staff is friendly and check-in is fast.
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Accommodation's Reply
27 Aug 2025
Dear Guest, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your feedback regarding the hotel's strategic location, cleanliness, breakfast, and staff service. Your feedback helps us to continuously improve the quality of our services, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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j***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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Accommodation's Reply
20 Aug 2025
Dear Guest, We thank you for choosing ibis Manado as your place to stay in Manado. We are very pleased to receive your review regarding the cleanliness, comfort, and service of the staff. Your review really helps us to continuously improve the quality of our service, and we thank you for taking the time to share your experience, and we hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 2,707 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.9

Service and Facilites

8.6

People often mention about ibis Manado City Center Boulevard
All
Staff Friendliness (38)
Bedroom (34)
Distance to City Center (32)
Hotel Area (31)
Accessibility (29)
Ambiance (27)
Bathroom (27)
Surroundings (26)
Check-in/out Time (25)
Variety (25)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ibis Manado City Center Boulevard

Number of reviews per page
20
40
Customer reviews
Profile Picture
Deysie Y. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very impressive, the room was clean and the staff were friendly.
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Accommodation's Reply
12 Dec 2025
Dear Ms. Deysie Y. R., Thank you for taking the time to share your experience. We are delighted to hear that you were impressed with the cleanliness of your room and the friendliness of our staff. Your positive review encourages us to further improve our services. We hope to welcome you back on your next stay. Sincerely, Michael Frank, General Manager
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W***m
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
no bottled water provided in the room 😓
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Accommodation's Reply
03 Dec 2025
Dear Guest, Thankyou very much for sharing youre experience regarding youre visit ibis manado. However we do apologize for your inconvenience for bottle water in your room did not availabble, our hotel have commitment campagne to reduce plastic waste, instead bottle water we provide you for free refill drink water dispenser in cooridor room. Thank you once again for sharing your experience. We hope to have the pleasure of welcoming you back on your next visit to Manado. Best Regards Michael Frank General Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good for the service and hotel staff
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted that you were impressed with our staff's service. We hope to welcome you back soon to share more of your stay with us, and we hope that your next visit will be even more memorable. Best regards, Michael Frank, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
For a short break, the location is excellent. However, if you're looking for a staycation or hotel facilities, I find it lacking, as there are no amenities and the rooms are small.
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are very grateful for your recent stay at Ibis Manado and apologize for any inconvenience caused with the hotel's facilities and room size. We look forward to welcoming you back for your next stay and for an even more memorable experience. Best regards, Michael Frank, General Manager
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E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The tinutuan here is the most delicious, from its thickness to its authentic flavor.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guests, Thank you for taking the time to share your experience. We are delighted that you enjoyed our Tinutuan, a Manado specialty. We hope to see you again on your next visit and share more of your experiences. Best regards, Michael Frank, General Manager
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Satisfied. Overall, very good. However, the lobby was sometimes crowded, so there were times when we wanted to wait but there were no seats, so we had to stand. Fortunately, the service was very fast and satisfactory.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for your positive comments regarding your recent stay. We are delighted to hear that you were satisfied and received prompt and satisfactory service from our team. We apologize for any inconvenience this may have caused to the lobby area, which can be crowded at times, making it difficult to find a seat. Your feedback is highly appreciated and we will take it into consideration to improve the comfort of all our guests in the future. We hope that you had a smooth journey and look forward to welcoming you back with an even better experience. Sincerely, Michael Frank, General Manager
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Samuel J. T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Nice clean hotel and the services by staff are second to none. Close to mall shopping centre and eatery places. Will recommend this hotel to others.
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Accommodation's Reply
18 Nov 2025
Dear Samuel J. T. Thank you very much for share your experience with us regarding your recent visit . We are delighted to hear that you enjoyed your stay the cleanliness of our hotel and the exceptional service provided by our staff. We are also very happy that our convenient location near the mall and various dining options added to your positive experience. Your recommendation truly means a lot to us. we wish we can meet you in the future and hope youre next visit will be better than the previous stay. Best Regards Michael Frank General Manager
H***i
icon-origin-TRAVELOKA
7.6
/10
Reviewed 5 week(s) ago
The hotel is in the city center, but it's very cramped inside for the price. The food is also served cold. Not recommended.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the room size and food served. Your feedback is highly valuable in evaluating and improving our services. As our room size meets the standards of ibis hotels, we will follow up your feedback with the relevant team to prevent this from happening again. We sincerely hope to welcome you back with even better service next time. Best regards, Michael Frank, General Manager
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good location in the city center and the staff were very friendly.
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Accommodation's Reply
11 Nov 2025
Dear Guest, Thank you very much for choosing ibis manado and your kind review. We are delighted to know that you enjoyed our central location and found our staff to be friendly and welcoming. Your positive feedback means a lot to us and will certainly motivate our team to continue delivering the best service possible. We look forward to welcoming you back on your next visit to ibis manado. Best Regards Michael Frank General Manager
G***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I booked two connecting rooms. Check-in was supposed to be at 2 p.m., but because I booked two connecting rooms, I was told to wait half an hour for the rooms to be ready. That was a waste of half an hour, so I checked in at 3:30. The reason the rooms weren't ready was because the hotel didn't receive any notification from the app that the customer had requested a connecting room.
Read More
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We sincerely apologize for the inconvenience you experienced during check-in, particularly regarding the delay in booking a connected room. We understand that your time is valuable and that your check-in experience should be as smooth as possible. This delay was caused by a data issue in our third-party booking system, which did not yet forward your special request to the hotel. However, we have fixed this issue so that we can accommodate your special requests more quickly and accurately in the future. We look forward to welcoming you back with even better service on your next stay. Best regards, Michael Frank, General Manager
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
The peephole on the door couldn't be closed, the room was noisy from the sound of the AC compressor from outside, the cereal in the restaurant didn't have the right amount of milk, the morning receptionist wasn't friendly
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience you experienced during your stay at our hotel, particularly regarding the noise from outside, as well as the service and quality of food in our restaurant. Although our peepholes are uncovered, we assure you that they are safe. We have passed your feedback to the relevant team to immediately improve the in-room amenities and enhance our staff training to provide more friendly and professional service. In addition, we will be enhancing our breakfast menu to meet the comfort standards of all guests. We highly appreciate your feedback, which will help us to continuously improve our services. We look forward to providing you with an even better guest experience on your next visit. Sincerely, Michael Frank, General Manager
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A***i
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Leisure
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8.5
/10
Reviewed 8 week(s) ago
Friendly staff, very helpful when extending and late check out.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for choosing Ibis Manado Hotel as your accommodation choice in Manado. We are delighted that you were impressed by our friendly staff and their assistance throughout your connecting flight and late check-out. Your experience will be a driving force for all our staff to continuously improve the quality of our services and we hope to see you again on your next visit. Best regards, Michael Frank, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, very friendly with babies, very strategic location to shopping centers/malls, there is a late check out which is very helpful for my condition when I bring a baby during busy times.
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Accommodation's Reply
28 Oct 2025
Dear Guest, Thank you for choosing ibis Manado as your accommodation. We are delighted that you were impressed with our staff and convenient location. We also offer late check-out to ensure that your trip with little ones remains fun and enjoyable. Thank you for taking the time to share your experience and we hope to see you again on your next visit. Best regards, Michael Frank, General Manager
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MEY
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10.0
/10
Reviewed 10 week(s) ago
Friendly hotel staff, strategic location, clean rooms and clean hotel environment.
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Accommodation's Reply
14 Oct 2025
Yes, thank you for taking the time to share your experience with us. We have received great feedback from you recently, particularly compliments on the location, cleanliness of the room, and the hotel environment. Your experience helps us to continuously improve the quality of our service. Thank you! General Manager Michael Frank
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ROGER R. D. T.
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10.0
/10
Reviewed 15 week(s) ago
Clean, comfortable, quiet, fragrant, delicious food
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Accommodation's Reply
09 Sep 2025
Dear Roger R.D.T. Thank you for choosing Hotel Ibis Manado as your place to stay during your stay in Manado. We will continue to improve the quality of our services to hopefully leave a good and unforgettable impression. Thank you also for your feedback about the delicious food, cleanliness and comfort of our hotel. We will share your comments with our team for this experience will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your very pleasant experience, and we hope your next visit will be even more enjoyable than the previous one. Best Regards,. Michael Frank. General Manager
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ROGER R. D. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very strategic location, clean, comfortable.
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Accommodation's Reply
09 Sep 2025
Dear Roger R.D.T. Thank you for choosing Hotel Ibis Manado as your place to stay during your stay in Manado. We will continue to improve the quality of our services to hopefully leave a good and unforgettable impression. Thank you also for your feedback about the strategic location of the hotel, the cleanliness and comfort of our hotel. We will share your comments with our team for this experience will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your very pleasant experience, and we hope your next visit will be even more enjoyable than the previous one. Best Regards,. Michael Frank. General Manager
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Sunardi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Comfortable, clean, good service. Strategic location in the city center
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Accommodation's Reply
01 Sep 2025
Dear Sunardi, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your feedback regarding our strategic location, comfort, cleanliness, and the service of our staff. Your feedback helps us to continuously improve the quality of our services, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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Guest
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10.0
/10
Reviewed 17 week(s) ago
The view is attractive and the sunset is clearly visible, in front of the mall
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Accommodation's Reply
27 Aug 2025
Dear Guest, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your review of the hotel's attractive view and our strategic location in front of Mantos. Your review helps us to continuously improve the quality of our service, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Strategic location, just a short walk to Mantos. The hotel is clean, and the breakfast is decent. The staff is friendly and check-in is fast.
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Accommodation's Reply
27 Aug 2025
Dear Guest, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your feedback regarding the hotel's strategic location, cleanliness, breakfast, and staff service. Your feedback helps us to continuously improve the quality of our services, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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j***y
icon-Business
Business
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10.0
/10
Reviewed 18 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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Accommodation's Reply
20 Aug 2025
Dear Guest, We thank you for choosing ibis Manado as your place to stay in Manado. We are very pleased to receive your review regarding the cleanliness, comfort, and service of the staff. Your review really helps us to continuously improve the quality of our service, and we thank you for taking the time to share your experience, and we hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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