1. Hotel
  2. Indonesia(17,727 hotel)
  3. East Java(1,821 hotel)
  4. Surabaya(547 hotel)
  5. Genteng(51 hotel)
  6. ibis Surabaya City Center

ibis Surabaya City Center

Jalan Basuki Rahmat 94 - 96, Surabaya, Indonesia, 60271
8.2/10Convenient
According to 1,021 guests
Nice service and comfortable hotel.
Laurensius A. P.
See all reviews
Based on 395 traveler reviews
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Sharp Bamboo Monument
(0.35 km)
Turin Italian Ice Cream Cafe
(0.50 km)
Joko Dolog Statue
(0.58 km)
Grahadi Building
(0.67 km)
Currently searching (0 %)
Review by Traveloka users
Review
8.2
/10
Convenient
Cleanliness
8.54
Comfort
8.32
Meal
7.95
Location
8.67
Service
8.31

545 Traveloka customers have stayed in this hotel and given reviews:

9.4
Good place, good surrounding.
9.7
Check out until 2 pm very nice
9.3
Very good place to stay, but the aircon is not cool enough, it is not hot but not cool enough.
8.6
Location is good, easy to find parking lot, breakfast menu not good enough, noise from neighbor when they close their door
8.5
Down town, near from Plaza Tunjungan
8.2
So bad, no egg station? breakfast with minimum variation
9.1
Central location, competitive price, near tunjungan plaza shopping mall
10.0
Recommended for business and family
8.5
3 star hotel class but they can make the room cozy and big enough
6.0
The room and the bathroom was very small, the breakfast have not many choices
First
Prev
1
2
3
55
Next
Last
Based on
395 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business186
Couples37
Solo travel46
Family73
Friends getaway31
Rating Result
Very Bad
5
Bad
6
Average
89
Very Good
190
Extraordinary
105
Mas Edy M
Recommended Hotel
This is a very strategic hotel in Surabaya. From Pasar Turi Train Station we need 15 minutes. Only 5 minutes from Tunjungan Plaza, 15 minutes from Tugu Pahlawan, 20 minutes from Suramadu Bridge, and 45 minutes from Juanda Airport.
Family - Sep 19, 2017
Siva2707
Good Hotel with Friendly Staff
Very nice hotel with good ambiance. Friendly staff. Rooms are clean & nicely set up. Good breakfast. Nice restaurant. Location is good to move around the city. ATM is nearby. Front desk staffs very helpful.
Business - Sep 18, 2017
820trip
Nice and sufficient
I like how my room was arranged, desk and shelves are enough for two person. I went with my business partner. We never shared a room before and this room made it easy for us to do that. I'm not really sure that my sheets were clean though, but we worked until late and I was too tired to be bothered with that.
Business - Sep 9, 2017
adjigun2
Nice location, nice fast service, excellent Breakfast
Not far enough from Tunjungan Plaza Mall, in front of Gramedia Expo, just walking for a few minutes to buy Nasi Sayur Pak Djo Pusat. But you must pay 30 thousands rupiahs to get to Tunjungan Plaza Mall using their shuttle car(for drop only). Nice room, but annoyed with the slow pressure of water at showerroom, but overall the staff's service is fast and excellent.
Family - Aug 20, 2017
Fanny_A_W
Just Average...
The location is good enough...a few minutes walking to Tunjungan Plaza. The room size still okay...not too cramped. The main problem is the bathroom. Very small and cramped. The bed is also not comfortable. And how come an international hotel do not have a refrigerator in the room? If it is an ibis budget hotel I still can accept that.
Friends getaway - Aug 8, 2017
See other reviews

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 84700 per person (approximately)
  • Airport shuttlesee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Express check-out
    • Newspaper in lobby
    • Welcoming drinks
    • Laundry service
    • Luggage storage
    • Tours
  • Public Facilities
    • Coffee shop
    • Coffee/tea in lobby
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
  • Business Facilities
    • Business center
    • Meeting facilities
  • Shuttle Service
    • Airport transfer with surcharge
  • Things to Do
    • Spa
  • General
    • Terrace
  • Transportation
    • Area shuttle with surcharge
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
ibis Surabaya City Center is located in area / city Genteng.

The accommodation has a very good location, also near the Juanda International Airport (SUB), which is only 13.27 km away.

The accommodation is located only 1.26 km away from Surabaya Gubeng Station.

There are plenty of tourist attractions nearby, such as Sharp Bamboo Monument within 0.35 km, and Turin Italian Ice Cream Cafe within 0.5 km.

About ibis Surabaya City Center

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from ibis Surabaya City Center exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Surabaya City Center is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, ibis Surabaya City Center is the right place to stay.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
evtbvsrwfq