Independence Hotel

Hotels
Preferred Partner
8.1
/10
Very Good
225 reviews
In the Area
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Jalan M. Saidi No.661 Kel. Bungo Barat, Muara Bungo, Pasar Muara Bungo, Bungo, Jambi Province, Indonesia, 37211

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Independence Hotel is a good choice when you are visiting Pasar Muara Bungo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Independence Hotel

Jalan M. Saidi No.661 Kel. Bungo Barat, Muara Bungo, Pasar Muara Bungo, Bungo, Jambi Province, Indonesia, 37211
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Lobby 2 Independence Hotel

Discover More About Independence Hotel

Discover Your Perfect Stay at Independence Hotel in Jambi Province

Welcome to Independence Hotel, your premier destination for an unforgettable experience in the heart of Jambi Province, Indonesia. Whether you're visiting for business or leisure, Independence Hotel offers a harmonious blend of comfort, convenience, and authentic local charm. We pride ourselves on providing exceptional service and a welcoming atmosphere that makes every guest feel right at home. Room rates at Independence Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Independence Hotel Location

Independence Hotel is strategically situated in the vibrant city of Jambi, specifically at Jalan M. Saidi No.661 Kel. Bungo Barat, Muara Bungo, Pasar Muara Bungo, Bungo, Provinsi Jambi, Indonesia, 37211. This prime location places you just a short distance from the bustling city center, approximately 5 kilometers away, making it easily accessible for all your needs. For those arriving by road, the hotel is conveniently located near major transportation routes, ensuring a smooth journey. The atmosphere surrounding Independence Hotel is one of tranquil elegance, offering a peaceful retreat from the city's energy while remaining close enough to explore its many offerings. You'll find yourself within easy reach of local markets, cultural sites, and essential amenities, all contributing to a truly immersive Jambi experience.

Independence Hotel Facilities & Services

Facilities for guests at Independence Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a comprehensive range of amenities and services to enhance your visit.
  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all hotel guests.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM. Entry is free for guests.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments at our spa, offering a variety of massages and therapies. The spa is open from 10:00 AM to 8:00 PM, with treatments starting from PHP 1,500.
  • Business Center:

    For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM, offering printing, copying, and internet services. Fees apply based on usage.
  • Meeting and Event Facilities:

    We provide versatile spaces for meetings and events, equipped with modern audiovisual technology. Please inquire for rental rates and availability.
  • Complimentary Wi-Fi:

    Stay connected throughout the hotel with our high-speed, complimentary Wi-Fi service.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any requests or information.
  • Room Service:

    Enjoy dining in the comfort of your room with our convenient room service, available from 6:00 AM to 11:00 PM.
  • Laundry and Dry Cleaning:

    Keep your wardrobe fresh with our efficient laundry and dry cleaning services. Prices vary based on item and service.
  • Shuttle Service:

    We offer a complimentary shuttle service to select nearby shopping centers and attractions, operating on a fixed schedule. Please check with the front desk for details.
  • Free Parking:

    Ample free parking space is available for guests who are traveling by car.

Independence Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Independence Hotel. We offer options to suit every traveler's preference, ensuring a restful and pleasant stay.
  • Deluxe Room:

    These rooms offer a comfortable space with either a City View or Garden View. Available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub.
  • Executive Room:

    Slightly larger than the Deluxe, Executive Rooms provide enhanced amenities and a choice of City View or Garden View. Available in smoking and non-smoking. Bathtub available in select rooms.
  • Suite:

    Our spacious Suites offer a separate living area and a luxurious bedroom, with options for City View or Garden View. All Suites are non-smoking and include a bathtub for your relaxation.
  • Family Room:

    Designed for families, these rooms offer ample space and comfortable bedding arrangements. Available with a Garden View and are non-smoking. Bathtub is not standard in this room type.
Independence Hotel is pleased to accommodate your furry companions in select pet-friendly rooms. An additional cleaning fee of PHP 500 per pet, per stay, will be applied to ensure the comfort of all our guests. Please inform us of your pet's arrival in advance.

Independence Hotel Dining & Restaurants

Savor a delightful culinary journey at Independence Hotel, where our dining venues offer a variety of flavors to please every palate.
  • The Grand Cafe:

    Our main restaurant offers a lavish breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. For lunch and dinner, enjoy an à la carte menu featuring international and local Indonesian cuisine, available from 11:00 AM to 10:00 PM. Dinner entrees typically range from PHP 300 to PHP 700.
  • Skyline Lounge:

    Perched with a panoramic view, the Skyline Lounge is the perfect spot to unwind. Enjoy expertly crafted cocktails and light snacks from 4:00 PM to 12:00 AM. Drinks start from PHP 250, and snacks from PHP 150.
  • Poolside Bar:

    Relax by the pool with refreshing beverages and casual bites. Open from 10:00 AM to 6:00 PM, offering a selection of juices, mocktails, and light snacks. Prices range from PHP 100 to PHP 300.

Independence Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and natural beauty of Jambi Province with these nearby attractions and activities.
  • Jambi City Center:

    Explore the vibrant heart of Jambi, offering a wide array of shopping, dining, and entertainment options.
  • Taman Mini Indonesia Indah (TMII) Jambi:

    Discover miniature replicas of Indonesia's diverse architecture and cultural heritage.
  • Museum Jambi:

    Delve into the history and archaeology of the region at this fascinating museum.
  • Batanghari River Cruise:

    Enjoy a scenic boat trip along the majestic Batanghari River, experiencing the local life and landscapes.
  • Local Markets:

    Wander through bustling local markets to find unique handicrafts, fresh produce, and authentic Jambi snacks.
If you are looking for other activities around Independence Hotel, check out the best deals on Traveloka: Recommended activities in Jambi!

How to Get to Independence Hotel from the Airport

Navigating your way to Independence Hotel is straightforward, with several convenient options available from the airport. The airport transfer service of Independence Hotel is designed for your comfort and ease.
  • Hotel Private Airport Transfer:

    For the most seamless experience, pre-book our private airport transfer service. Our driver will meet you at the arrivals hall and escort you directly to the hotel. This service is available 24/7 and costs approximately PHP 1,000 to PHP 1,500, depending on vehicle type. You can also find airport transfer services on Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Independence Hotel typically takes around 30-45 minutes, depending on traffic, and will cost approximately PHP 300 to PHP 500.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. The fare will be similar to that of a metered taxi.
  • Local Transport:

    For a more local experience, you can take a local bus or minivan from the airport to a point closer to the hotel and then a short taxi or ride-hailing service ride. This option is the most economical but may take longer.
To ensure a smooth arrival, we recommend booking the Independence Hotel airport transfer in advance.

Summary of Why You Should Choose to Stay at Independence Hotel

Independence Hotel stands out as the ideal choice for your Jambi getaway, offering a perfect blend of comfort, convenience, and exceptional value. With excellent Room availability at Independence Hotel, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Situated conveniently within Jambi Province, offering easy access to local attractions and city amenities.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites designed for relaxation and a good night's sleep.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, spa, and business services, all designed to enhance your stay.
  • Delicious Dining:

    Savor a range of culinary delights at our on-site restaurants and lounges.
  • Warm Hospitality:

    Experience the genuine warmth and attentive service of our dedicated staff.
  • Great Value:

    Competitive pricing and special offers, especially when Booking Independence Hotel through Traveloka.
We invite you to experience the best of Jambi at Independence Hotel. For the best rates and seamless booking, visit Traveloka. Book budget hotels in Jambi Province and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Independence Hotel

Swimming Pool Independence Hotel
Swimming Pool
Fitness Center Independence Hotel
Fitness Center
Functional Hall Independence Hotel
Functional Hall
Lobby Independence Hotel
Lobby
Accommodation Services Independence Hotel
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Shower
  • TV

Things to Do

  • Fitness center
  • Sauna

General

  • Smoke-free

Shuttle Service

  • Airport transfer (surcharge)

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Independence Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 3-1-2026 to 31-3-2026.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Independence Hotel
34
Number of floors in Independence Hotel
2
Another facilities in Independence Hotel
Coffee shop, Breakfast restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Independence Hotel

What are available facilities at Independence Hotel?
There are top facilites at Independence Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Independence Hotel?
The standard check-in time at Independence Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Independence Hotel provide breakfast?
Yes, Independence Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Independence Hotel?
Independence Hotel is a 3.0-star hotel.
How many floors does Independence Hotel have?
Independence Hotel has 2 floors.
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More Reviews from Other Guests in Independence Hotel

8.1
Very Good
From 225 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

8.1

Location

8.4

Service and Facilites

8.1

People often mention about Independence Hotel
All
Distance to City Center (2)
Wifi (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Activity Option (1)
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Traveler Reviews Independence Hotel

Number of reviews per page
20
40
Customer reviews
B***I
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 8 week(s) ago
1. The walls of the room are full of spider webs, never cleaned. 2. The TV is not working properly, the sound is suddenly loud, even though it's the middle of the night. 3. There are cockroaches. 4. The bathroom walls are brown, the water stains are never cleaned. 5. The breakfast is mediocre. 6. The price is not commensurate with the facilities. 7. I will not stay here again.
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F***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 48 week(s) ago
Complete facilities with a swimming pool are suitable for families who bring children on vacation.
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M***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
with a fairly high price, it still doesn't fit with the condition of the room
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D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
The hotel is strategic and close to the crowds/market
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Good nice
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b***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
The hotel is clean and the staff is friendly.
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1 people find it helpful
b***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
The staff service is good and friendly. The hotel is clean.
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R***f
icon-origin-TRAVELOKA
6.5
/10
Reviewed 117 week(s) ago
Dapat kamar ada bercak bocor di plafon.
2 people find it helpful
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Agung P.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 127 week(s) ago
The room is dirty, the bathroom is yellow with stains, the toilet is rusty yellow, the walls of the room are dirty, the paint has peeled off a lot, the view outside the room is okay, but the room is dirty, dirty, not recommended at a price of 500 thousand for that quality of hotel. Trying to complain about changing the sheets instead the reason is that all the sheets are the same because I booked a room a long time ago, which means that if it's been a long time the room has never been taken care of again, so then the hotel rate is 500 thousand, that's the quality of the room, I'm not going to give up anymore.
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3 people find it helpful
Tracy P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 131 week(s) ago
The room is damp. The receptionist works alone, other staff are not visible.
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Ruthmana silalai
icon-origin-TRAVELOKA
9.4
/10
Reviewed 142 week(s) ago
Extraordinary, nice rooms and facilities that are considered very good in its class, and the service is also friendly, always successful and thank you.
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1 people find it helpful
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Ishak
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
Yang pertama terima kasih buat agen online dan Independence Hotel, akhir nya kesampaian menginap di sini, untuk check in cepat banget, pegawai ramah semua, lokasi strategis banget dan kamar nyaman dan wangi, hanya saja ada beberapa catatan wastafel bocor, sandal tidak disediakan, ada jarum peniti di lantai kamar mandi, untung gak keinjak, jaringan ya Allah lelet banget, mungkin ke depan bisa lebih di perhatikan lagi bagian-bagian itu, terima kasih
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+2
1 people find it helpful
Duduk P. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 146 week(s) ago
Kamar dan makanannya biasa aja tapi kolam renangnya bagus banget. Bersih, jernih, nggak terlalu dalam untuk dewasa. Nyaman banget berenang disini. Suasananya juga tenang, nggak berisik, cocok deh buat staycation 😍
2 people find it helpful
rama rama
icon-origin-TRAVELOKA
6.0
/10
Reviewed 175 week(s) ago
Hotel rooms are not good and dirty. The food is below standard and the waiter doesn't know his job.
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1 people find it helpful
Jeffry
icon-origin-TRAVELOKA
8.5
/10
Reviewed 179 week(s) ago
The environment is quite good, the rooms & bathrooms are clean, the mattresses are comfortable, there is a swimming pool and places to sit around it.
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1 people find it helpful
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Anissa A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 185 week(s) ago
Actually the room is nice, but unfortunately there are lots of mosquitoes, electric mosquito coils are provided but they don't help at all. And the room smells musty. All the musty blankets and pillows don't smell like laundry at all. If breakfast is not bad. Please pay attention to the cleanliness of the hotel linen. And just install mosquito nets on the bathroom window so there are no mosquitoes in the room. I moved the bed so that it was close to the wall because I needed to charge it. When sliding the bed under the bed it was really dirty. General cleaning, please. I'm in room 122.
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1 people find it helpful
Satria Satria
icon-origin-TRAVELOKA
9.1
/10
Reviewed 231 week(s) ago
Need to be improved again for the maintenance of the bathroom and the door.
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2 people find it helpful
Accommodation's Reply
30 Dec 2021
Dear Mr. Satria, Thank you for your visit and your trust because you have chosen Hotel Independence as your hotel accommodation destination in Muara Bungo. Thank you for providing the review and advice sir. We apologize for the inconvenience that you experienced (if any), and of course you will always improve again for the maintenance of the bathroom and the door. We have forwarded the above matter to the attention of the father. Once again, we thank you, and look forward to your return visit at Hotel Independence Muara Bungo. Warm Regards; Hotel Independence
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Rieny L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 235 week(s) ago
Sorry, try to pay more attention to the cleanliness of the room, the bathroom looks like it's not on the wall brooch with the toilet seat, then under the cupboard there is still longan garbage and cobwebs, the window isn't cleaned until it's moldy, lipstick stains on the wall are not on clean up.
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+4
1 people find it helpful
Accommodation's Reply
26 Dec 2021
Dear Mrs. Rieny, Thank you for your visit and your trust because you have chosen Hotel Independence as your hotel accommodation destination in Muara Bungo. We apologize profusely for this unpleasant condition that has been experienced by mother, but regarding the cleanliness we have continued to the related cleaning service at our hotel. In the future, we will be more careful and more critical about cleanliness because hotel cleanliness is actually one of our main priorities. We will continue to improve and upgrade ourselves so that we can be the best in Muara Bungo. Once again I apologize for our negligence regarding the cleanliness that you experienced, and of course thank you for giving us a review and criticism and suggestions so that we are always aware of our shortcomings and always improve ourselves. We hope to be able to meet you and serve you at our hotel, hotel independence in the future. like we hope that Hotel Independence will always be the first choice for mother's hotel accommodation in Muara Bungo. Thank you. warm greetings; Hotel Independence
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Wahyu M. R.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 240 week(s) ago
Difficulty checking in. Up to 30 minutes. The room has no soap and shampoo. The price does not match the facilities.
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1 people find it helpful
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Ferry S.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 256 week(s) ago
Saya menginap selama 3 hari di 2 kamar Superior, kondisi dinding kamar cat bagian bawah keropos & kotor. Air shower kecil sedikit ber-bau & malam ke-3 listrik padam jam 23.29 sampai jam 01.02 (lebih 1 1/2 jam) genset tidak berfungsi sehingga gelap total & panas (AC mati).
2 people find it helpful
Number of reviews per page
20
40

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Swimming Pool 4 Independence Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.1
Very Good
From 225 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

8.1

Location

8.4

Service and Facilites

8.1

People often mention about Independence Hotel
All
Distance to City Center (2)
Wifi (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Activity Option (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Independence Hotel

Number of reviews per page
20
40
Customer reviews
B***I
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 8 week(s) ago
1. The walls of the room are full of spider webs, never cleaned. 2. The TV is not working properly, the sound is suddenly loud, even though it's the middle of the night. 3. There are cockroaches. 4. The bathroom walls are brown, the water stains are never cleaned. 5. The breakfast is mediocre. 6. The price is not commensurate with the facilities. 7. I will not stay here again.
Read More
Translated by Google Icon
See original
Find this review helpful?
F***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 48 week(s) ago
Complete facilities with a swimming pool are suitable for families who bring children on vacation.
Translated by Google Icon
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Find this review helpful?
M***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
with a fairly high price, it still doesn't fit with the condition of the room
Translated by Google Icon
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Find this review helpful?
D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
The hotel is strategic and close to the crowds/market
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Find this review helpful?
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Good nice
Translated by Google Icon
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Find this review helpful?
b***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
The hotel is clean and the staff is friendly.
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1 people find it helpful
b***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
The staff service is good and friendly. The hotel is clean.
Translated by Google Icon
See original
Find this review helpful?
R***f
icon-origin-TRAVELOKA
6.5
/10
Reviewed 117 week(s) ago
Dapat kamar ada bercak bocor di plafon.
2 people find it helpful
Profile Picture
Agung P.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 127 week(s) ago
The room is dirty, the bathroom is yellow with stains, the toilet is rusty yellow, the walls of the room are dirty, the paint has peeled off a lot, the view outside the room is okay, but the room is dirty, dirty, not recommended at a price of 500 thousand for that quality of hotel. Trying to complain about changing the sheets instead the reason is that all the sheets are the same because I booked a room a long time ago, which means that if it's been a long time the room has never been taken care of again, so then the hotel rate is 500 thousand, that's the quality of the room, I'm not going to give up anymore.
Read More
Translated by Google Icon
See original
3 people find it helpful
Tracy P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 131 week(s) ago
The room is damp. The receptionist works alone, other staff are not visible.
Translated by Google Icon
See original
Find this review helpful?
Ruthmana silalai
icon-origin-TRAVELOKA
9.4
/10
Reviewed 142 week(s) ago
Extraordinary, nice rooms and facilities that are considered very good in its class, and the service is also friendly, always successful and thank you.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Ishak
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
Yang pertama terima kasih buat agen online dan Independence Hotel, akhir nya kesampaian menginap di sini, untuk check in cepat banget, pegawai ramah semua, lokasi strategis banget dan kamar nyaman dan wangi, hanya saja ada beberapa catatan wastafel bocor, sandal tidak disediakan, ada jarum peniti di lantai kamar mandi, untung gak keinjak, jaringan ya Allah lelet banget, mungkin ke depan bisa lebih di perhatikan lagi bagian-bagian itu, terima kasih
Read More
+2
1 people find it helpful
Duduk P. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 146 week(s) ago
Kamar dan makanannya biasa aja tapi kolam renangnya bagus banget. Bersih, jernih, nggak terlalu dalam untuk dewasa. Nyaman banget berenang disini. Suasananya juga tenang, nggak berisik, cocok deh buat staycation 😍
2 people find it helpful
rama rama
icon-origin-TRAVELOKA
6.0
/10
Reviewed 175 week(s) ago
Hotel rooms are not good and dirty. The food is below standard and the waiter doesn't know his job.
Translated by Google Icon
See original
1 people find it helpful
Jeffry
icon-origin-TRAVELOKA
8.5
/10
Reviewed 179 week(s) ago
The environment is quite good, the rooms & bathrooms are clean, the mattresses are comfortable, there is a swimming pool and places to sit around it.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Anissa A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 185 week(s) ago
Actually the room is nice, but unfortunately there are lots of mosquitoes, electric mosquito coils are provided but they don't help at all. And the room smells musty. All the musty blankets and pillows don't smell like laundry at all. If breakfast is not bad. Please pay attention to the cleanliness of the hotel linen. And just install mosquito nets on the bathroom window so there are no mosquitoes in the room. I moved the bed so that it was close to the wall because I needed to charge it. When sliding the bed under the bed it was really dirty. General cleaning, please. I'm in room 122.
Read More
Translated by Google Icon
See original
1 people find it helpful
Satria Satria
icon-origin-TRAVELOKA
9.1
/10
Reviewed 231 week(s) ago
Need to be improved again for the maintenance of the bathroom and the door.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
30 Dec 2021
Dear Mr. Satria, Thank you for your visit and your trust because you have chosen Hotel Independence as your hotel accommodation destination in Muara Bungo. Thank you for providing the review and advice sir. We apologize for the inconvenience that you experienced (if any), and of course you will always improve again for the maintenance of the bathroom and the door. We have forwarded the above matter to the attention of the father. Once again, we thank you, and look forward to your return visit at Hotel Independence Muara Bungo. Warm Regards; Hotel Independence
Translated by Google Icon
See original
Profile Picture
Rieny L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 235 week(s) ago
Sorry, try to pay more attention to the cleanliness of the room, the bathroom looks like it's not on the wall brooch with the toilet seat, then under the cupboard there is still longan garbage and cobwebs, the window isn't cleaned until it's moldy, lipstick stains on the wall are not on clean up.
Translated by Google Icon
See original
+4
1 people find it helpful
Accommodation's Reply
26 Dec 2021
Dear Mrs. Rieny, Thank you for your visit and your trust because you have chosen Hotel Independence as your hotel accommodation destination in Muara Bungo. We apologize profusely for this unpleasant condition that has been experienced by mother, but regarding the cleanliness we have continued to the related cleaning service at our hotel. In the future, we will be more careful and more critical about cleanliness because hotel cleanliness is actually one of our main priorities. We will continue to improve and upgrade ourselves so that we can be the best in Muara Bungo. Once again I apologize for our negligence regarding the cleanliness that you experienced, and of course thank you for giving us a review and criticism and suggestions so that we are always aware of our shortcomings and always improve ourselves. We hope to be able to meet you and serve you at our hotel, hotel independence in the future. like we hope that Hotel Independence will always be the first choice for mother's hotel accommodation in Muara Bungo. Thank you. warm greetings; Hotel Independence
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Wahyu M. R.
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5.1
/10
Reviewed 240 week(s) ago
Difficulty checking in. Up to 30 minutes. The room has no soap and shampoo. The price does not match the facilities.
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1 people find it helpful
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Ferry S.
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6.4
/10
Reviewed 256 week(s) ago
Saya menginap selama 3 hari di 2 kamar Superior, kondisi dinding kamar cat bagian bawah keropos & kotor. Air shower kecil sedikit ber-bau & malam ke-3 listrik padam jam 23.29 sampai jam 01.02 (lebih 1 1/2 jam) genset tidak berfungsi sehingga gelap total & panas (AC mati).
2 people find it helpful
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