How many rooms are available at J Hotel Kuta?

J Hotel Kuta has 90 rooms in total.

Does J Hotel Kuta provide parking?

Yes, J Hotel Kuta provides parking. Please confirm details directly with the hotel.

What do past guests say about J Hotel Kuta?

J Hotel Kuta is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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J Hotel Kuta

Name: J Hotel Kuta
Address: Jl. RAYA KUTA 88D, KUTA, BADUNG - BALI, INDONESIA, Kuta, Badung, Bali, Indonesia, 80361, Jl. RAYA KUTA 88D, KUTA, BADUNG - BALI, INDONESIA, Bali, 80361, Indonesia
Rating: 8.3

Hotels

Preferred Partner

8.3

/10

Very Good

4,102 reviews

What Guests Say About Their Stay

Staff Friendliness (157)

Distance To City Center (145)

Surroundings (136)

Accessibility (133)

J***a

9.4

/ 10

the staff is really nice and helpful. it was a very pleasant experience staying here

S***i

10.0

/ 10

very good facilities, fast wifi, friendly staff and 5 star service, close to the souvenir center the krishna and the keranjang, easy to find halal food for muslims, very comfortable hotel. 4 days stay here really satisfied

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irfan

9.1

/ 10

Very cozy hotel, with delicious breakfast and comfortable rooms and the best is the staff who are very friendly and helpful with everything they have. The location is in the city center close to all places especially Kuta beach etc., culinary places and souvenir centers and of course to the airport

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fergiyanti i.

8.5

/ 10

The hotel is clean, the receptionists are friendly and nice, it is close to everywhere, one of the hotels chosen by families when going to Bali.

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Zefanya S. Z. D.

9.7

/ 10

Hotel paling worth it. Ga ada minus-nya sih. Ada ATM BCA, minimart, banyak banget tempat makan sepanjang jalan Tuban ini, ga usah order online, tinggal jalan kaki. Ada penyewaan motor juga murah banget, 60 ribu per hari. Kamar sesuai harga, nyaman, dibersihkan tiap hari. Karyawan sangat ramah dan profesional. Dan saya extend langsung di resepsionis dapat compliment Balinese massage. Worth beyond the price. Good job J hotel, definitely coming back.

In the Area

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Jl. RAYA KUTA 88D, KUTA, BADUNG - BALI, INDONESIA, Kuta, Badung, Bali, Indonesia, 80361

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at J Hotel Kuta is a good choice when you are visiting Kuta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in J Hotel Kuta

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around J Hotel Kuta

Jl. RAYA KUTA 88D, KUTA, BADUNG - BALI, INDONESIA, Kuta, Badung, Bali, Indonesia, 80361

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J Hotel Kuta Rates per Night

Planning your trip and wondering about J Hotel Kuta hotel rates? You're in the right place! Hotel prices can fluctuate, but we're here to give you the lowdown. J Hotel Kuta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best J Hotel Kuta hotel rates? Keep reading to find out more!

J Hotel Kuta Location & Address

Finding your way to J Hotel Kuta is easy! J Hotel Kuta is located at Jl. RAYA KUTA 88D, KUTA, BADUNG - BALI, INDONESIA, Kuta, Badung, Bali, Indonesia, 80361. It's situated in the heart of Kuta, Badung, known for its beautiful beaches and vibrant atmosphere. The hotel is approximately 2 km from the city center, making it a convenient base for exploring the area.

How to go to J Hotel Kuta from Airport

Getting from the airport to J Hotel Kuta is a breeze! There are several convenient options for your hotel transfer, ensuring a smooth start to your vacation. Here's how you can get from the airport to the hotel:

Taxi (most direct): Taxis are readily available at the airport. The ride to J Hotel Kuta takes approximately 15-20 minutes, depending on traffic.
Ride Hailing (most convenient): Ride Hailing services like Traveloka are available at the airport. This is a convenient and often cost-effective option.
Airport Shuttle (most affordable): Some hotels offer airport shuttle services. Check with J Hotel Kuta for availability and booking details.

Tips: For the most convenient route, consider booking a ride-hailing service through Traveloka for a hassle-free transfer.

J Hotel Kuta Reviews & Summary

Want to know what other guests think about J Hotel Kuta? Hotel reviews often highlight the hotel's excellent service and prime location. Guests frequently rave about the comfortable rooms and the friendly staff. A standout feature is the hotel's proximity to the beach, making it perfect for a relaxing getaway.

One guest shared, "I loved my stay at J Hotel Kuta! The staff was incredibly helpful, and the location was perfect for exploring Kuta. I would definitely stay here again!"

J Hotel Kuta Room Types Available

J Hotel Kuta offers a variety of hotel room type categories to suit your needs. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits. Here's a look at the different hotel room types available:

Standard Room: Comfortable and well-equipped, perfect for solo travelers or couples.
Deluxe Room: Offers more space and amenities, often with a better view.
Family Room: Designed to accommodate families, with extra beds or connecting rooms.
Suite: Provides a luxurious experience with separate living and sleeping areas.

Please note that smoking/non-smoking preferences and pet-friendly options may vary. Check with the hotel for specific details and any additional charges.

Hotel Facilities in J Hotel Kuta

J Hotel Kuta provides a range of hotel amenities to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a list of the hotel facilities:

Swimming Pool: Take a refreshing dip in the outdoor pool.
Fitness Center: Stay active with the hotel's fitness facilities.
Restaurant: Enjoy delicious meals at the hotel's restaurant.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in J Hotel Kuta

Indulge in a delightful culinary experience at J Hotel Kuta's dining options. Whether you're looking for a buffet or a casual cafe, you'll find something to satisfy your cravings. Here's what's on offer:

Restaurant Name: Offers a variety of cuisines, including local and international dishes.
Buffet: Enjoy a breakfast buffet with a wide selection of options. Price per person: ₱500.
Cafe: Serves coffee, pastries, and light meals.

Opening hours and prices may vary. Check with the hotel for the latest information.

J Hotel Kuta Airport pickups and How to Book

For a seamless arrival, J Hotel Kuta offers airport pick-up services. This convenient option ensures a stress-free transfer from the airport to the hotel. Here's how to book:

Contact the hotel in advance: Inform the hotel of your flight details and arrival time.
Booking: You can book the airport pick-up service through Traveloka.
Advance notice: It's recommended to book at least 24 hours in advance to secure your transfer.

Nearby MRT Station & Bus Stops

Getting around Kuta, Badung is easy with convenient public transport options. Here's a look at the nearby MRT stations and bus stops:

Nearest Bus Stop: The nearest bus stop is located approximately 0.5 km from the hotel.
MRT Station: The nearest MRT station is located approximately 3 km from the hotel.

Public transport card/payment information is available at the MRT station and bus stops. You can purchase a card or use contactless payment methods.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near J Hotel Kuta? There are plenty of nearby activities and places to visit for families. Here are some kid-friendly attractions:

Waterbom Bali: A popular water park with slides and attractions. Distance from hotel: 1 km. Entry price: ₱1,000.
Kuta Beach: Enjoy the sun, sand, and surf at this famous beach. Distance from hotel: 0.5 km. Entry price: Free.
Circus Waterpark Bali: Another water park with fun activities for kids. Distance from hotel: 2 km. Entry price: ₱800.
Bali Sea Turtle Society: Learn about sea turtles and conservation efforts. Distance from hotel: 3 km. Entry price: Free.
Upside Down World Bali: A fun and interactive attraction with upside-down rooms. Distance from hotel: 4 km. Entry price: ₱600.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near J Hotel Kuta (Kuta, Badung)

Explore the local culinary scene near J Hotel Kuta! You'll find a variety of dining options to satisfy your taste buds. Here are some recommendations:

Cafes/ Restaurants:

Crumb & Coaster: A popular cafe known for its delicious coffee and pastries.
Warung Made: Offers authentic Indonesian cuisine in a relaxed setting.
The Coffee Club: A well-known cafe chain with a wide range of menu options.

Local Streetfood:

Nasi Goreng: A classic Indonesian fried rice dish.
Mie Goreng: Stir-fried noodles with vegetables and meat.
Sate Lilit: Minced seafood satay.
Gado-Gado: Indonesian salad with peanut sauce.
Ayam Betutu: Slow-cooked chicken in Balinese spices.

Shopping places near J Hotel Kuta (Kuta, Badung)

If you're in the mood for shopping, you'll find plenty of options near J Hotel Kuta. Here are some shopping places to explore:

Beachwalk Shopping Center: A modern shopping mall with a variety of stores and restaurants.
Kuta Square: A popular shopping area with boutiques, surf shops, and souvenir stores.
Discovery Shopping Mall: A large shopping mall with a wide selection of international brands.

Other Places to Stay Near J Hotel Kuta

Looking for alternative accommodations near J Hotel Kuta? Here are some options to consider:

Luxury/5–6 star hotels nearby:

The Ritz-Carlton, Bali
Mulia Resort & Villas Nusa Dua
The St. Regis Bali Resort

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-star hotels nearby:

Hard Rock Hotel Bali
The Stones Hotel - Legian, Bali - A Marriott Autograph Collection Hotel
Pullman Bali Legian Beach

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-star hotels nearby:

Kuta Paradiso Hotel
The Kana Kuta Hotel
Bali Mandira Beach Resort & Spa

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at J Hotel Kuta? Check hotel availability and make your reservations through Traveloka for a seamless experience. With Traveloka, you can easily find the best deals and secure your room with just a few clicks. Don't miss out on the opportunity to experience the comfort and convenience of J Hotel Kuta. Book your stay today!

All facilities in J Hotel Kuta

Functional Hall

Lobby

Accommodation Services

Exterior

Bedroom

Hotel Services

Welcoming drinks
Concierge
Money changer
Express check-in
Express check-out
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Tours

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Public Facilities

Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Transportation

Bicycle rental
Bicycle storage
Car rental
Secure parking

Food and Drinks

Restaurant with AC
Buffet breakfast
Snacks

General

AC
Non-smoking room
Smoking area

Kids and Pets

Babysitting with surcharge
Highchairs

Connectivity

LAN Internet
Free WiFi

Business Facilities

Meeting facilities

Accommodation Policy & General Information in J Hotel Kuta

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at J Hotel Kuta	90
Number of floors in J Hotel Kuta	4
Another facilities in J Hotel Kuta	Welcoming drinks, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in J Hotel Kuta

What are available facilities at J Hotel Kuta?

There are top facilites at J Hotel Kuta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at J Hotel Kuta?

The standard check-in time at J Hotel Kuta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does J Hotel Kuta provide breakfast?

Yes, J Hotel Kuta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of J Hotel Kuta?

J Hotel Kuta is a 3.0-star hotel.

How many floors does J Hotel Kuta have?

J Hotel Kuta has 4 floors.

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More Reviews from Other Guests in J Hotel Kuta

Overall Ratings & Reviews J Hotel Kuta

Traveloka (4,062)

Other sources (40)

8.4

Very Good

From 4,062 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.3

Meal

7.8

Location

8.8

Service and Facilites

8.4

People often mention about J Hotel Kuta

All

Staff Friendliness (123)

Distance to City Center (113)

Surroundings (110)

Accessibility (107)

Bedroom (107)

Ambiance (105)

Bathroom (82)

Hotel Area (82)

Room Space (69)

Wifi (67)

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Traveler Reviews J Hotel Kuta

Number of reviews per page

Customer reviews

Verified Traveler

Staycation

8.7

/10

Reviewed 1 week(s) ago

Perhaps management could address the humidity in the room, as the musty, moldy odor is overwhelming upon entering the room, which is indirectly harmful to guests. The staff is very helpful, and the location is strategic.

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Vebrina M.

Staycation

8.5

/10

Reviewed 1 week(s) ago

The hotel is clean and comfortable. Close to everything.

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Accommodation's Reply

01 Apr 2026

Dear Ms. Bebrina M., J Hotel Kuta extends its warmest greetings and thanks you for your valuable review. We are delighted to hear that our hotel was clean, comfortable, and conveniently located. Thank you for your positive feedback; we will continue to strive to provide the best service. We look forward to welcoming you again at J Hotel Kuta. Thank you. Sincerely, The Management, J Hotel Kuta

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a***g

Transit

8.5

/10

Reviewed 1 week(s) ago

Strategic location, close to shopping areas, if you want to walk to the traditional market, it's also fun, while exercising.

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Accommodation's Reply

01 Apr 2026

Dear Valued Guest, J Hotel Kuta extends its deepest respects and thanks you for your review. We are delighted to hear that you appreciated our hotel's excellent location, close to shopping areas and local markets, as well as convenient transportation. We hope your stay was even more enjoyable and we look forward to welcoming you back to J Hotel Kuta in the future. Sincerely, The Management Team, J Hotel Kuta

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E***n

Transit

6.4

/10

Reviewed 2 week(s) ago

I hope you always keep your room clean.

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Accommodation's Reply

01 Apr 2026

Dear Ms. Ellen, Sincerely, J Hotel Kuta. Thank you for your interest and feedback. Room cleanliness is our top priority, and we will continue to strive to maintain and improve our cleanliness standards for the comfort of all our guests. We greatly appreciate your support and hope to welcome you back to J Hotel Kuta again. Sincerely, The Management, J Hotel Kuta

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D***i

Staycation

9.4

/10

Reviewed 2 week(s) ago

Comfortable, safe staycation, next time I will come here again

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Accommodation's Reply

01 Apr 2026

Dear Mr. Dini, Warm regards from J Hotel Kuta. Thank you for your wonderful review. We are delighted to hear that you felt comfortable and safe during your stay with us. We hope to welcome you back to J Hotel Kuta again for another memorable experience. Sincerely, The Management Team, J Hotel Kuta

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v***o

Transit

6.8

/10

Reviewed 3 week(s) ago

The room was stuffy, and the water smelled, probably because it hadn't been running for a long time. The shower faucet was broken, making it difficult to turn off the water. The location is close to the airport and there's a Trans Trans bus stop. Please fix this.

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1 people find it helpful

Alam B.

Staycation

8.4

/10

Reviewed 5 week(s) ago

A cheap and cheerful hotel, suitable with close access to the airport.

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Accommodation's Reply

26 Feb 2026

Dear Ms. Alama B., Sincerely yours, *j hotel Kuta*. Thank you for your review. We are delighted to hear that you found our hotel a worthwhile and convenient choice for airport access. We appreciate your positive feedback and look forward to welcoming you back to j hotel Kuta in the future. Sincerely, The Management, j hotel Kuta

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I***I

Leisure

10.0

/10

Reviewed 6 week(s) ago

The hotel staff is very friendly and there is a smoking room too.

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Accommodation's Reply

26 Feb 2026

Dear Ms./Mrs. I*I, Sincerely, J Hotel Kuta. Thank you for your positive review. We are delighted to hear that the friendliness of our staff and the availability of smoking rooms contributed to your comfortable stay. Your compliments motivate us to continue maintaining the quality of our service. We hope to welcome you back to J Hotel Kuta in the future. Sincerely, The Management Team, J Hotel Kuta

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Elvy L. K.

8.5

/10

Reviewed 7 week(s) ago

The hotel staff was friendly and helpful. Anw, I forgot something yesterday. I paid for extra mineral water. Sorry, it wasn't intentional 😁🙏 When I go to Bali and stay again, I'll definitely pay for it. Hehehe

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Accommodation's Reply

20 Feb 2026

Dear Mr./Ms. Elvy L.K., From J Hotel Kuta, we respectfully thank you for your review and compliments on the friendliness and service of our staff. This encourages us to further improve the quality of our service. Regarding your request for additional mineral water, please be informed that this was not a problem at all. We appreciate your honesty and your consideration. We hope to welcome you back in the future and provide you with an even better stay. Sincerely, The Management Team, J Hotel Kuta

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S***n

8.5

/10

Reviewed 9 week(s) ago

The hotel location is strategic but the rooms are not very clean.

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Accommodation's Reply

16 Feb 2026

Dear Ms./Mrs. S*n, Sincerely, J Hotel Kuta. Thank you for taking the time to write a review. We are pleased to hear that our hotel's location is excellent. However, we apologize for any inconvenience you experienced regarding the cleanliness of your room. Your feedback is invaluable and will be taken into consideration for future improvements. We hope to provide you with a better stay experience if we have the opportunity to welcome you back again. Sincerely, The Management Team, J Hotel Kuta

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E***Y

Staycation

8.5

/10

Reviewed 10 week(s) ago

I will book this room again if I go to Bali again. Superrr easy access to everywhere. There are lots of snacks next to the hotel too. Close to everywhere too. Highly recommended... The room is small but I like it because it's clean too. There's a window too. The service is also friendly. There's a water dispenser too. Really good

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Dear Mr./Ms. E*Y, This is a message from J Hotel Kuta. We would like to express our sincere gratitude for your positive review and feedback. We are delighted to hear that our excellent location, easy access to various attractions, clean rooms, and friendly service provided you with a memorable stay. We are glad that even the smaller rooms felt comfortable and met your expectations. We hope to welcome you back again when you visit Bali. Sincerely, The Management Team, J Hotel Kuta

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Akbar I.

Leisure

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly according to SOP.

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Accommodation's Reply

16 Feb 2026

Dear Mr. Akbar I., Sincerely, J Hotel Kuta. Thank you for your review. We are pleased to hear that the friendliness of our staff met our service standards. We hope to welcome you back to J Hotel Kuta in the future. Sincerely, The Management Team, J Hotel Kuta

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r***i

9.1

/10

Reviewed 11 week(s) ago

strategic location,..although parking is limited,..for security, improve friendliness,..but overall it is quite good

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Dear Mr./Ms. R*i, Sincerely, J Hotel Kuta. Thank you for taking the time to write a review. We are pleased to hear that our hotel's location is excellent. We apologize for the limited parking space and your suggestion regarding the friendliness of our security staff. We will take this into consideration for future improvements. Thank you for your trust, and we hope to welcome you back again in the future. Sincerely, The Management, J Hotel Kuta

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Albert M.

Leisure

8.8

/10

Reviewed 12 week(s) ago

Last night they were not given mineral water, breakfast was almost all cold.

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Accommodation's Reply

16 Feb 2026

Dear Mr. Albert M., Sincerely, J Hotel Kuta. Thank you for your feedback regarding your stay. We apologize for the inconvenience you experienced regarding the shortage of bottled water and hot breakfast. This feedback is very important and will be taken into consideration to improve our services in the future. We hope to provide you with a better experience if we have the opportunity to welcome you back to J Hotel Kuta again. Sincerely, The Management Team, J Hotel Kuta

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Verified Traveler

Leisure

8.5

/10

Reviewed 12 week(s) ago

Highly recommended for staying in Kuta, Bali.

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Accommodation's Reply

16 Feb 2026

Dear Mr./Mr. G*t, Sincerely, J Hotel Kuta. Thank you for your positive feedback and suggestions. We are delighted to know that J Hotel Kuta was a suitable choice for your stay in Kuta, Bali. We hope to welcome you back again in the future. Sincerely, The Management Team, J Hotel Kuta

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Razief H.

8.5

/10

Reviewed 12 week(s) ago

Need to add other food menu and fruit too

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Dear Mr. Rasiph H., From J Hotel Kuta, Thank you for your feedback. We appreciate your suggestion regarding increasing the variety of food and fruit on our menu. This will be something we focus on to improve the quality of our service in the future. We hope to welcome you back to J Hotel Kuta again in the future. Sincerely, The Management Team, J Hotel Kuta

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Verified Traveler

6.6

/10

Reviewed 13 week(s) ago

The bathroom door wouldn't close, only one electrical outlet worked, and the food variety was limited.

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Accommodation's Reply

16 Feb 2026

Dear Valued Guest, This is a message from J Hotel Kuta. Thank you for taking the time to provide feedback. We apologize for any inconvenience you experienced regarding the condition of the bathroom door, electrical outlets, and food options. We greatly appreciate your feedback and will take it into consideration to improve our facilities and services in the future. We hope to provide you with a better experience when we have the opportunity to welcome you again. Sincerely, The Management Team, J Hotel Kuta

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Verified Traveler

9.4

/10

Reviewed 13 week(s) ago

Wow.. a pretty good hotel.. I will stay here next time I go to Bali.. Clean, close to everywhere, and comfortable.. The price is not expensive but it's okay.. Got a good breakfast.. Thank you J Hotel Kuta.

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Accommodation's Reply

16 Feb 2026

Dear Valued Guest, J Hotel Kuta would like to express our sincere gratitude for your positive review. We are delighted to hear that you were satisfied with the cleanliness, excellent location, reasonable price, and enjoyed the breakfast during your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back again when you visit Bali. Sincerely, The Management Team, J Hotel Kuta

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Nyitzz N.

Leisure

9.1

/10

Reviewed 14 week(s) ago

There is no coffee/tea in the room, no heater and refrigerator either.. the room I stayed in had a slightly sagging mattress, the pillow was very thin and the AC water was dripping (luckily not on the bed).. the room and towels were clean, the AC was cold, the hot water for showering was also very good, it's just a shame there were no bathroom amenities, only soap and shampoo.. the location is close to everywhere, close to the Dewata metro stop.. maybe for breakfast there would be more variety.. stayed 4 days 3 nights, the food was Indonesian and just ordinary.. only rice, 2 side dishes (chicken/fish/tempeh), 1 vegetable, bread and 2 kinds of fruit.. the drink was juice but the juice didn't taste good, the jam and bread were out of stock and they didn't refill them even though there were still some people eating.. maybe the breakfast could be improved again.. for the room and location it's okay.. thank you and hopefully the suggestions will be implemented 🙏🙏

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Accommodation's Reply

06 Jan 2026

Dear Ms./Mrs. Nyitzz N., Sincerely, J Hotel Kuta. Thank you so much for your detailed and constructive review. We appreciate you taking the time to share your 4-day, 3-night stay with us. We apologize for some of the inconveniences you experienced, such as the lack of coffee/tea, hot water, and a refrigerator in the room, the uncomfortable condition of the mattress and pillows, and water dripping from the air conditioner. We have noted your feedback and will forward it to the relevant team for future improvements. For your information, complimentary coffee, tea, and hot water are available in the lobby area. For bathroom amenities, we now provide soap and shampoo in the rooms. Other amenities, such as toothbrush sets, are available upon request at an additional cost. We appreciate your appreciation of the cleanliness of the room and towels, the comfortably cool air conditioning, the working hot water, and the hotel's convenient location near the Trans Metro Dewata bus stop. Regarding breakfast, we apologize if the variety of the menu and availability did not meet your expectations. We will forward your feedback regarding menu variety, beverage quality, and food replenishment to the restaurant team for evaluation and improvement in the future. Thank you again for your feedback and trust. We hope to welcome you back for an even better stay. Sincerely, The Management Team, J Hotel Kuta

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N***i

Leisure

5.3

/10

Reviewed 14 week(s) ago

First came with a big suitcase and 2 small ones... No one came to help me carry the suitcase inside, even though there was a staff at the door, just ignored it. The room was super duper small. The online driver said, the man asked... Is the hotel clean? Whats... There was a bad story apparently, but I said it was just so-so. The food was not varied.

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1 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Valued Guest, J Hotel Kuta respectfully submits your feedback. Thank you for taking the time to share your experience with us. We apologize for any inconvenience, particularly the lack of assistance upon arrival, the uncomfortable room size, and the food variety not meeting your expectations. We greatly appreciate your feedback and the management will take it seriously for improvement, especially regarding the service attitude of our reception staff and the overall quality of service. We hope that on your next visit, we can provide a better and more satisfying stay. Sincerely, The Management, J Hotel Kuta

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.