Does Khas Palu Hotel provide parking?

Yes, Khas Palu Hotel provides parking. Please confirm details directly with the hotel.

Does Khas Palu Hotel provide airport transfer?

Yes, Khas Palu Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Khas Palu Hotel?

Khas Palu Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Khas Palu Hotel

Name: Khas Palu Hotel
Address: Jl. Zebra I, Birobuli Utara, Kec. Palu Sel., Kota Palu, Sulawesi Tengah 94231, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94231, Jl. Zebra I, Birobuli Utara, Kec. Palu Sel., Kota Palu, Sulawesi Tengah 94231, Indonesia, Sulawesi Tengah, 94231, Indonesia
Rating: 9.3

Hotels

Finding rooms for you...

9.3

/10

Exceptional

174 reviews

What Guests Say About Their Stay

Georg

10.0

/ 10

This hotel surpassed our expectations. First up, it costs half of some of the other competitors in the area but is absolute excellence. The building and rooms feel spotless and clean. But more importantly the staff was beyond exceptional. We only checked in for 4 hours due to a very early morning departure flight, the receptionist had arranged their free airport shuttle to be there on time and even had prepared breakfast containers for on the go, as he knew we didn’t have time to wait for the breakfast area to open at 5am. I don’t usually leave reviews but this was some 5 star service in a place we least expected it.

In the Area

See Map

Jl. Zebra I, Birobuli Utara, Kec. Palu Sel., Kota Palu, Sulawesi Tengah 94231, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94231

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Khas Palu Hotel is a hotel is located at South Palu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Khas Palu Hotel

Jl. Zebra I, Birobuli Utara, Kec. Palu Sel., Kota Palu, Sulawesi Tengah 94231, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94231

Discover More Places

Discover More About Khas Palu Hotel

Discover Your Oasis in Central Sulawesi: An Introduction to Khas Palu Hotel

Welcome to Khas Palu Hotel, your premier destination for an unforgettable stay in the heart of Sulawesi Tengah, Indonesia. Whether you're visiting for business or leisure, Khas Palu Hotel offers a perfect blend of comfort, convenience, and authentic local charm. Experience the warmth of Indonesian hospitality and discover the vibrant culture of Palu from the comfort of our well-appointed accommodations. Room rates at Khas Palu Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Khas Palu Hotel Location

Khas Palu Hotel is strategically situated in the vibrant city of Palu, specifically in the Jl. Zebra I, Birobuli Utara, Kec. Palu Sel., Kota Palu, Sulawesi Tengah 94231, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94231. This prime location places you at the nexus of convenience, just a short distance from the city center, making it easy to explore all that Palu has to offer. The hotel is easily accessible, with key transit hubs and major thoroughfares nearby, ensuring a smooth journey for all our guests. The atmosphere surrounding Khas Palu Hotel is one of welcoming tranquility, offering a peaceful retreat after a day of exploration or business. You'll find yourself close to local markets and cultural sites, allowing for an immersive experience into the local way of life.

Khas Palu Hotel Facilities & Services

Facilities for guests at Khas Palu Hotel are designed to enhance your stay and cater to every need. We pride ourselves on providing a comprehensive range of services to ensure your comfort and enjoyment.

Complimentary Wi-Fi throughout the hotel for seamless connectivity.
A refreshing outdoor swimming pool, perfect for a dip on a warm day.
A well-equipped fitness center to maintain your workout routine.
On-site dining options offering delicious local and international cuisine.
24-hour front desk service to assist with any requests.
Secure and convenient on-site parking for guests traveling by car.
Meeting and banquet facilities for corporate events and special occasions.
Concierge services to help you plan your local excursions.

Khas Palu Hotel Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of Khas Palu Hotel range from comfortable standard rooms to more spacious suites, ensuring a perfect fit for solo travelers, couples, and families alike. Each room is thoughtfully appointed with modern amenities to provide a relaxing and productive environment. We offer a selection of rooms, including:

Deluxe Room: Available with City View or Garden View. Non-smoking rooms are standard.
Executive Room: Offering enhanced amenities and a City View. Non-smoking rooms are standard.
Suite: Our most spacious option, featuring a separate living area and a City View. Some suites may include a bathtub. Non-smoking rooms are standard.

Please inquire about specific room features, such as the presence of a bathtub, when making your reservation. We strive to accommodate all guest preferences.

Khas Palu Hotel Dining & Restaurants

Savor the flavors of Sulawesi and beyond at Khas Palu Hotel's dining establishments. Our on-site restaurants and cafes offer a delightful culinary journey, showcasing fresh, local ingredients and expertly prepared dishes.

Main Restaurant: Open daily from 6:00 AM to 10:00 PM, offering a breakfast buffet and à la carte options for lunch and dinner. Estimated price per person for a main course ranges from PHP 300 to PHP 600.
Lobby Lounge: A relaxed setting perfect for coffee, light snacks, and evening drinks. Open from 10:00 AM to 11:00 PM.

We are committed to providing a memorable dining experience that complements your stay.

Khas Palu Hotel Nearby Attractions and Activities

Immerse yourself in the beauty and culture of Palu and its surroundings. Khas Palu Hotel is ideally located to provide easy access to a variety of captivating attractions and engaging activities.

Palu Grand Mosque: A significant religious landmark and an architectural marvel, offering a glimpse into the local Islamic heritage.
Talise Beach: A popular coastal spot known for its scenic beauty and opportunities for relaxation and water activities.
Palu City Park: A green oasis in the city, perfect for a leisurely stroll, picnics, or enjoying the local ambiance.
Museum Negeri Propinsi Sulawesi Tengah: Explore the rich history and cultural artifacts of Central Sulawesi.
Local Markets: Experience the vibrant local life by visiting nearby markets, where you can find unique handicrafts, local produce, and delicious street food.

If you are looking for other activities around Khas Palu Hotel, check out the best deals on Traveloka: Recommended activities in Palu!

How to Get to Khas Palu Hotel from the Airport

Navigating your journey to Khas Palu Hotel is made simple with various transportation options available from Mutiara SIS Al-Jufri Airport (PLW). Understanding how to get to Khas Palu Hotel ensures a stress-free arrival.

Hotel Private Airport Transfer: For the utmost convenience and comfort, we offer a dedicated airport transfer service. Please contact the hotel in advance to arrange this service. The estimated cost for this service is around PHP 250 to PHP 400, depending on the vehicle type.
Taxi: Metered taxis are readily available at the airport. The journey to Khas Palu Hotel typically takes about 15-20 minutes, with fares ranging from PHP 100 to PHP 150.
Ride-hailing Service: You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Prices are comparable to taxis.

We recommend pre-booking the airport transfer services for a seamless experience.

Summary of Why You Should Choose to Stay at Khas Palu Hotel

Khas Palu Hotel stands out as the ideal choice for your stay in Palu, offering a harmonious blend of comfort, convenience, and authentic local experiences. Our commitment to guest satisfaction is evident in every aspect of our service.

Prime Location: Situated in a central and accessible area of Palu, making exploration effortless.
Comfortable Accommodations: A range of well-appointed rooms and suites designed for relaxation and productivity.
Excellent Facilities: Enjoy amenities such as a swimming pool, fitness center, and on-site dining.
Warm Hospitality: Experience the genuine warmth and attentiveness of our dedicated staff.
Value for Money: Competitive pricing and special offers ensure a rewarding stay.

Discover the exceptional value and comfort that Khas Palu Hotel provides. Check for Room availability at Khas Palu Hotel and secure your preferred dates. For a hassle-free experience, proceed with Booking Khas Palu Hotel through Traveloka. Don't forget to Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Khas Palu Hotel

Functional Hall

Lobby

Accommodation Services

Exterior

Bedroom

Public Facilities

Parking
Elevator
Restaurant
Room service
WiFi in public area

In-room Facilities

Desk
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security

Transportation

Airport transfer

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Smoking area

Accessibilty

Accessible parking

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Khas Palu Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Khas Palu Hotel	56
Another facilities in Khas Palu Hotel	Room service, WiFi in public area, Desk, Shower, TV

Frequently asked question in Khas Palu Hotel

What are available facilities at Khas Palu Hotel?

There are top facilites at Khas Palu Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Khas Palu Hotel?

The standard check-in time at Khas Palu Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Khas Palu Hotel provide breakfast?

Yes, Khas Palu Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Khas Palu Hotel?

Khas Palu Hotel is a 3.0-star hotel.

How many rooms are available at Khas Palu Hotel?

Khas Palu Hotel has 56 rooms in total.

See All

More Reviews from Other Guests in Khas Palu Hotel

Overall Ratings & Reviews Khas Palu Hotel

Traveloka (173)

Other sources (1)

9.3

Exceptional

From 173 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Khas Palu Hotel

All

Bedroom (17)

Staff Friendliness (16)

Ambiance (16)

Bathroom (15)

Room Space (13)

Hotel Area (13)

Distance to City Center (12)

Wifi (12)

Taste (12)

Family Friendly (11)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Khas Palu Hotel

Number of reviews per page

Customer reviews

Yuni A.

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly, check-in was fast, no need to wait until 2:00 PM.

See original

1 people find it helpful

Accommodation's Reply

02 Sep 2026

Dear Ms. Uni, Thank you so much for choosing Hotel Kaspalu and for taking the time to write such a positive review. We are delighted to hear that you had a wonderful experience, especially the friendliness of our staff and the quick and easy check-in process. Guest satisfaction and comfort are our top priority, and your review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Hotel Kaspalu again on your next visit. See you in Palu! Sincerely, The Hotel Kaspalu Team

See original

ADI G.

Business

9.4

/10

Reviewed 5 week(s) ago

Very decent and clean hotel with warm ambience from hotel staff.

1 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Mr. Adi G., Thank you so much for your review and excellent rating of 9.4! We are delighted to hear that you enjoyed the friendly atmosphere of our entire team and the cleanliness of the hotel, which we meticulously maintain. Compliments from guests like you are the greatest motivation for us to continue providing the best service. We hope your business trip was smooth and successful. We look forward to welcoming you back again in the future. Sincerely, The Palu Special Team

See original

Rislam P.

Business

8.5

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, the breakfast is quite good.

See original

1 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Mr. Rizlam P., Thank you for taking the time to write a review and rating your stay 8.5 stars. We are delighted to hear that you appreciated the friendliness of all our staff and enjoyed the breakfast we provided. We use feedback and suggestions from guests like you as a basis for our evaluation to further improve the quality of our services and facilities in the future. We hope your business trip was smooth and successful. We look forward to welcoming you back again in the future. Sincerely, The Special Team at Palu

See original

F***i

8.5

/10

Reviewed 6 week(s) ago

The hotel staff is friendly, the room is comfortable, but the AC is not cold enough.

See original

1 people find it helpful

Accommodation's Reply

10 Aug 2026

Thank you for choosing and reviewing our hotel. We are delighted to hear that you felt comfortable in our room and received friendly service from our team. We apologize for the inconvenience regarding the air conditioning not being as cool as it should have been. This feedback is very important to us, and we will forward it to the relevant team for immediate investigation and improvement. We hope to welcome you back again on your next stay and provide you with an even more comfortable experience. Sincerely, The Management Team, Palu Kas Hotel

See original

Verified Traveler

Business

10.0

/10

Reviewed 7 week(s) ago

(+) Clean and minimalist rooms, close access to the city center and airport, friendly and smiling staff, peaceful atmosphere, and quiet surroundings. Highly recommended if you're visiting Palu. (-) Shopping for snacks requires a little extra effort, as you'll have to walk outside to the main road, about 50-100 meters.

See original

1 people find it helpful

Accommodation's Reply

04 Aug 2026

Hello! Thank you so much for your honest review. We are delighted to hear that the rooms were clean, the staff was friendly, the location was excellent, and the atmosphere was peaceful—all things we prioritize! Regarding access to snack shops, we apologize if it's a bit far (approximately 50-100 meters from the main road). We have taken your feedback into consideration. In the future, we will add more snack options to the hotel or make it easier for guests to order online. We hope you will return to Palu in the future and stay with us. We look forward to seeing you again. The Special Team at Palu Hotel.

See original

S***r

10.0

/10

Reviewed 10 week(s) ago

The hotel is a new building, clean, and tidy. It's also quite strategically located, close to the airport and Jalan Basuki Rahmat, which is a popular culinary destination. The soap and shampoo bottles are a bit difficult to squeeze, requiring multiple attempts and considerable effort.

See original

1 people find it helpful

Accommodation's Reply

15 Jul 2026

Thank you so much for your positive and constructive review. We are delighted to hear that you appreciated the cleanliness, tidiness, and excellent location of our hotel, which is close to the airport and the numerous restaurants on Basuki Rahmat Street. We also appreciate your feedback regarding the packaging of the soap and shampoo bottles. We will immediately investigate and improve the soap and shampoo dispensing system in the rooms to make it easier to use. We apologize for any inconvenience you experienced during your stay. We hope to welcome you back again soon. Sincerely, The Special Team at Palu

See original

Ayu Z. F. A.

8.5

/10

Reviewed 15 week(s) ago

The hotel staff is friendly, the view is beautiful and the hotel is aesthetic.

See original

1 people find it helpful

Accommodation's Reply

08 Jun 2026

Thank you very much, Ms. Ayu C.F.A. We are delighted to hear that you enjoyed your stay on June 3-4, 2026. We highly appreciate your 8.5 rating. We are very pleased that our staff provided such friendly service and that you were impressed with the beautiful views and magnificent atmosphere of our hotel. Reviews like this are the best inspiration for the entire Palu Special team to continuously improve the quality of our service and facilities. We hope to welcome you back again in the future. Perhaps on your next vacation, you might consider a longer stay to fully enjoy every corner of our beautiful hotel. 🌿✨ Sincerely, The Palu Special Team

See original

Dadan

Business

10.0

/10

Reviewed 18 week(s) ago

Overall, everything was top-notch. The hotel is highly recommended.

See original

1 people find it helpful

Accommodation's Reply

20 May 2026

"Dear Mr./Ms. Dadan, Thank you for choosing to stay at Kaspalu and for taking the time to provide us with such a wonderful review and feedback. We are delighted to hear that your stay was efficient and enjoyable. Your positive comments are an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Kaspalu in the future. Sincerely, The Kaspalu Team"

See original

Y***y

Business

8.5

/10

Reviewed 20 week(s) ago

The staff was very friendly and helpful during early check-in.

See original

1 people find it helpful

Accommodation's Reply

03 May 2026

Thank you so much for your positive review! We were delighted that our staff were able to kindly assist you with your early check-in. Fast and friendly service is always our priority, especially for guests arriving after a long journey. We hope you enjoyed your stay in Palu. Please feel free to contact our team if you need any further assistance. See you soon! Sincerely, The Palu Team

See original

Dian F.

10.0

/10

Reviewed 20 week(s) ago

(+) Friendly hotel staff (+) Quite a comprehensive breakfast menu (+) Close to the city center, but not too noisy (-) The coffee shop outside the room is too hot (-) Wi-Fi is available throughout, perhaps it could be shared between floors *Suggestion 1. Increase the fruit selection for breakfast.

See original

1 people find it helpful

Accommodation's Reply

03 May 2026

Thank you so much, Mr. Dien F., for your detailed review and excellent 10.0 rating! 🌟 We are very grateful that you enjoyed key aspects of your stay, such as: ✅ The friendliness of our staff ✅ The varied breakfast menu ✅ The excellent location in the heart of the city yet still quiet. We also appreciate your valuable feedback. Your comments are invaluable for further improving the quality of our service. Regarding your suggestions: Outdoor hot coffee area – We will reconsider this, such as adding fans or improving ventilation in the area. WiFi per floor – We received excellent feedback and are working with our IT team to improve network stability, including options to add more access points per floor. Fruit for breakfast – We will contact the kitchen team immediately to increase the variety of fresh fruit daily. Thank you again, Mr. Dien, for choosing our hotel during your stay in Palu. We hope to welcome you again with even better service. Sincerely, The Palu Special Team

See original

Yofi A.

Business

10.0

/10

Reviewed 22 week(s) ago

A good hotel close to the airport. Breakfast is ready at 5 a.m., which is very helpful since most flights depart at 7 a.m.

See original

1 people find it helpful

Accommodation's Reply

23 Apr 2026

Thank you for your valuable review. We are pleased to know that the hotel's proximity to the airport and the delicious breakfast were helpful for your early morning flight. We prepare breakfast in advance to ensure you enjoy a comfortable stay even when departing early. We wish you a pleasant journey and look forward to your next visit to Kasparlu. Thank you. Sincerely, The Kasparlu Team

See original

M***n

Leisure

9.4

/10

Reviewed 23 week(s) ago

The staff is friendly, the cleaning service is very honest and helpful.

See original

1 people find it helpful

Accommodation's Reply

09 Apr 2026

Thank you so much for your positive review. We are delighted to hear that our team, especially the housekeeping staff, provided friendly, honest, and helpful service throughout your stay. We will share your compliments with the entire team to inspire us to continue providing the best service. We hope to welcome you back again on your next visit. Sincerely, The Special Palu Team

See original

ramadansyah n.

Leisure

10.0

/10

Reviewed 23 week(s) ago

Every time I go to Palu, I definitely stay at a special hotel.

See original

1 people find it helpful

Accommodation's Reply

08 Apr 2026

Dear Dear Customer, we sincerely thank you for your valuable review and rating. We are delighted that you choose our signature hotel every time you visit Pulu. We sincerely thank you for your trust and patronage. We hope your stay here is always comfortable and filled with beautiful memories. We look forward to seeing you again. Sincerely, The [Hotel Name] Team

See original

ramadansyah n.

Leisure

10.0

/10

Reviewed 23 week(s) ago

I have stayed at Khas Hotel several times every time I go to Palu.

See original

1 people find it helpful

Accommodation's Reply

08 Apr 2026

Thank you very much for your review and rating. We are delighted that you choose to stay at our hotel every time you visit Koh Puloo. We appreciate your loyalty. We hope your stays at our hotel are always comfortable and filled with wonderful memories. We look forward to welcoming you back again soon. Sincerely, The [Hotel Name] Team

See original

Alfera L.

Business

10.0

/10

Reviewed 24 week(s) ago

Comfortable atmosphere with good facilities, worth it for the price and friendly staff and good service, recommended.

See original

1 people find it helpful

Accommodation's Reply

06 Apr 2026

Thank you so much for your wonderful review and 10.0 rating! We are delighted that you felt comfortable and enjoyed the hotel's facilities and the service from our staff. Providing the best experience at a great value is our top priority. We are glad you recommended our hotel. We hope to welcome you back again soon, whether for business or leisure. See you next time! Sincerely, The Management Team, Kas Palu Hotel

See original

A***l

10.0

/10

Reviewed 28 week(s) ago

The hotel is nice, still new, and also cheap, only 400 or so a night and you can get a complete hotel.

See original

Find this review helpful?

Accommodation's Reply

02 Mar 2026

Hello Kak, Thank you so much for your positive review. We are delighted to hear that you were satisfied with our new hotel, its comprehensive facilities, and the reasonable pricing. Your review is a great encouragement to our team to continue providing the best service to all our guests. We hope to welcome you again at Khas Palu Hotel. Sincerely, The Khas Palu Hotel Team

See original

A***l

Business

10.0

/10

Reviewed 28 week(s) ago

The room is clean, the hotel is new, the service is also very good.

See original

1 people find it helpful

Accommodation's Reply

02 Mar 2026

Hello Kak, Thank you so much for your 10-star rating and positive review. We are delighted to hear that you were satisfied with the cleanliness of the room, the newness of the hotel, and the service from our team. This feedback is very meaningful and motivates us to continue striving for the best service. We hope to welcome you again at Khas Palu Hotel. Sincerely, The Khas Palu Hotel Team

See original

F***l

Business

9.7

/10

Reviewed 31 week(s) ago

For those who like modern & comfortable buildings for business trips

See original

1 people find it helpful

Accommodation's Reply

16 Feb 2026

Thank you for your review! We are delighted to hear that our hotel's modern design and comfort met your business travel needs. We hope your next visit will be even more enjoyable. We look forward to welcoming you back again. Sincerely, The Palu Special Hotel Team

See original

d***y

Transit

9.7

/10

Reviewed 31 week(s) ago

Almost everything was ok, only the fried rice was a bit too salty.

See original

1 people find it helpful

Accommodation's Reply

16 Feb 2026

Thank you for your review and feedback. We are delighted to hear that your overall experience was very good. We apologize for the slightly salty taste of the fried rice. We will forward your feedback to the kitchen team for consideration and to ensure the quality of our food remains consistent. We hope to provide you with an even better experience on your next visit. Sincerely, The Kaspalu Hotel Team

See original

j***y

Business

9.4

/10

Reviewed 32 week(s) ago

Friendly staff, spacious and clean rooms

See original

2 people find it helpful

Accommodation's Reply

16 Feb 2026

Thank you for your positive review! We are delighted to know that our friendly staff and the comfort of our spacious and clean rooms provided you with a memorable stay. We hope to welcome you back to Hotel Kaspalu again. Sincerely, The Hotel Kaspalu Team

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.