Kristal Hotel Kupang

Hotels
8.4
/10
Very Good
825 reviews

What Guests Say About Their Stay

Verified Traveler

9.4
/ 10
Thank you to the pool attendant! Sunday morning after breakfast, we took the kids swimming. It turns out the attendant had secretly put balls in the kids' pool, making swimming even more fun!
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A***g

10.0
/ 10
We chose a room with a direct sea view... We definitely made the right choice... Hanging out on the beach in the afternoon while drinking coffee was really fun. Breakfast at the hotel was also delicious.
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f***o

8.5
/ 10
The staff were very friendly. They treated us so well, regarding our food request, provide good food for breakfast, and that makes us all very happy. I will recommend the hotel to my other friend when they visit Kupang.
In the Area
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Jl. Timor Raya No 59 Pasir Panjang Kupang, Kota Lama, Kupang, Nusa Tenggara Timur, Indonesia, 85228

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Kristal Hotel Kupang is a good choice when you are visiting Lama City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kristal Hotel Kupang

Jl. Timor Raya No 59 Pasir Panjang Kupang, Kota Lama, Kupang, Nusa Tenggara Timur, Indonesia, 85228
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Lobby Kristal Hotel Kupang
Exterior 2 Kristal Hotel Kupang

Discover More About Kristal Hotel Kupang

Discover Kristal Hotel Kupang: Your Gateway to Nusa Tenggara Timur

Welcome to Kristal Hotel Kupang, a premier accommodation choice nestled in the heart of Nusa Tenggara Timur, Indonesia. Offering a blend of comfort, convenience, and authentic local charm, Kristal Hotel Kupang is designed to provide an unforgettable experience for every traveler. Whether you're visiting for business or leisure, our hotel stands ready to be your home away from home. Room rates at Kristal Hotel Kupang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Kristal Hotel Kupang Location

Kristal Hotel Kupang is strategically situated in the vibrant city of Kupang, specifically in the Jl. Timor Raya No 59 Pasir Panjang Kupang, Kota Lama, Kupang, Nusa Tenggara Timur, Indonesia, 85228 area. This prime location places you at the nexus of convenience, offering easy access to the city's key attractions and business districts. Located approximately 15 kilometers from the El Tari International Airport, reaching Kristal Hotel Kupang is a breeze, ensuring a smooth start to your stay. The hotel's atmosphere is one of serene elegance, providing a peaceful retreat from the bustling city while remaining close enough to experience its dynamic energy. For those looking to explore, the proximity to local markets and cultural sites makes Kristal Hotel Kupang an ideal base.

Kristal Hotel Kupang Facilities & Services

Facilities for guests at Kristal Hotel Kupang are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering various treatments. Operating hours are from 9:00 AM to 9:00 PM, with prices starting from PHP 1,500.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • Maintain your fitness routine at our well-equipped gymnasium, accessible from 6:00 AM to 10:00 PM.
  • Families will appreciate our dedicated children's play area, ensuring entertainment for our younger guests.
  • For business travelers, our modern meeting rooms and business center are available for use.
  • Benefit from our complimentary on-site parking, a convenient amenity for guests arriving by car.
  • Experience seamless arrivals and departures with our efficient concierge and luggage storage services.

Kristal Hotel Kupang Room Types

Discover a range of thoughtfully appointed accommodations, each designed to offer comfort and style. The room types of Kristal Hotel Kupang include options to suit every preference.
  • Deluxe Room:

    Available with either a City View or Garden View. These rooms are non-smoking and some feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a choice of City View or Ocean View. These rooms are non-smoking, and a bathtub is available in select rooms.
  • Suite:

    Our spacious suites provide a luxurious experience with panoramic City Views. All suites are non-smoking and include a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, with a Garden View. These rooms are non-smoking, and a bathtub is available.
Kristal Hotel Kupang is not a pet-friendly hotel.

Kristal Hotel Kupang Dining & Restaurants

Savor a culinary journey at Kristal Hotel Kupang, where diverse dining options await to tantalize your taste buds.
  • The Coral Restaurant:

    Our main dining venue, offering a delightful breakfast buffet from 6:00 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Expect to spend approximately PHP 800 per person for a full meal. The restaurant is known for its fresh seafood and local Indonesian specialties.
  • The Sunset Lounge:

    Perfect for unwinding, this lounge serves light snacks and refreshing beverages from 4:00 PM to 11:00 PM. Enjoy the panoramic views while you relax. Estimated cost for snacks and drinks is around PHP 500 per person.

Kristal Hotel Kupang Nearby Attractions and Activities

Explore the rich culture and natural beauty surrounding Kristal Hotel Kupang.
  • Lasiana Beach:

    A popular local beach known for its calm waters and vibrant sunset views, perfect for a relaxing afternoon.
  • Nusa Cendana University:

    Immerse yourself in the local academic atmosphere and explore the campus grounds.
  • Kupang City Center:

    Discover local markets, shops, and experience the daily life of the city.
  • Monument Mandala:

    A significant historical landmark commemorating local heroes and events.
  • Oebufu Market:

    Experience the authentic local market scene, offering a variety of fresh produce, handicrafts, and local delicacies.
If you are looking for other activities around Kristal Hotel Kupang, check out the best deals on Traveloka: Recommended activities in Kupang!

How to Get to Kristal Hotel Kupang from the Airport

Navigating your journey to Kristal Hotel Kupang is straightforward, with several convenient options available. The airport transfer service of Kristal Hotel Kupang ensures a hassle-free arrival.
  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book Kristal Hotel Kupang's private airport transfer service. This service offers a comfortable and direct ride to the hotel. The estimated cost is PHP 1,000. You can arrange this through Traveloka's airport transfer services.
  • Taxi:

    Metered taxis are readily available at El Tari International Airport. The journey to Kristal Hotel Kupang typically takes around 30-45 minutes, depending on traffic, and will cost approximately PHP 300-400.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. The fare will be similar to that of a metered taxi.

Summary of Why You Should Choose to Stay at Kristal Hotel Kupang

Kristal Hotel Kupang offers an exceptional experience for travelers seeking comfort, convenience, and a touch of local charm in Nusa Tenggara Timur. With its prime location, excellent facilities, and warm hospitality, it’s the perfect choice for your next getaway.
  • Prime Location:

    Easily accessible and close to key attractions.
  • Comfortable Accommodations:

    A variety of room types to suit your needs.
  • Excellent Facilities:

    Including a swimming pool, spa, and fitness center.
  • Delicious Dining:

    On-site restaurants offering local and international cuisine.
  • Exceptional Service:

    Friendly staff dedicated to making your stay memorable.
Discover the best Room availability at Kristal Hotel Kupang and start Booking Kristal Hotel Kupang today! For great deals and seamless reservations, trust Traveloka. Book budget hotels in Nusa Tenggara Timur and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Kristal Hotel Kupang

Swimming Pool Kristal Hotel Kupang
Swimming Pool
Functional Hall Kristal Hotel Kupang
Functional Hall
Lobby Kristal Hotel Kupang
Lobby
Exterior Kristal Hotel Kupang
Exterior
Bedroom Kristal Hotel Kupang
Bedroom

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Tours

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Dining area
  • Hot breakfast

General

  • AC
  • Clothes dryer
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Area shuttle
  • Car rental
  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking

Accommodation Policy & General Information in Kristal Hotel Kupang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kristal Hotel Kupang
139
Number of floors in Kristal Hotel Kupang
4
Another facilities in Kristal Hotel Kupang
Bellhop, Doorman, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Kristal Hotel Kupang

What are available facilities at Kristal Hotel Kupang?
There are top facilites at Kristal Hotel Kupang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kristal Hotel Kupang?
The standard check-in time at Kristal Hotel Kupang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Kristal Hotel Kupang provide breakfast?
Yes, Kristal Hotel Kupang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kristal Hotel Kupang?
Kristal Hotel Kupang is a 4.0-star hotel.
How many floors does Kristal Hotel Kupang have?
Kristal Hotel Kupang has 4 floors.
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More Reviews from Other Guests in Kristal Hotel Kupang

8.4
Very Good
From 825 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.6

Location

8.6

Service and Facilites

8.4

People often mention about Kristal Hotel Kupang
All
Room Space (39)
Hotel Area (38)
Staff Friendliness (35)
Bedroom (35)
Distance to City Center (34)
Ambiance (34)
Variety (34)
Surroundings (31)
Family Friendly (31)
Bathroom (30)
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Traveler Reviews Kristal Hotel Kupang

Number of reviews per page
20
40
Customer reviews
T***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
The room is simply too old. All the furniture is already so old until the color became yellow and there are many stains. Personally, the room rate is not considered cheap. Not worth the price.
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Thank you to the pool attendant! Sunday morning after breakfast, we took the kids swimming. It turns out the attendant had secretly put balls in the kids' pool, making swimming even more fun!
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k***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The best Crystal Hotel, I really like it.
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RATIH
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It would be nice if the sea didn't recede
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1 people find it helpful
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Budget-friendly for a 5-star experience in Jakarta. I recommend it for families looking to stay and relax, as it's both kid-friendly and family-friendly. Two thumbs up for the overall service. A suggestion: it would be great if it included a gym...
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+2
1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is quick to help, the food is delicious, the sea view is very nice, like having a private beach
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your stay at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The room was clean, the staff was very friendly.
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your time at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best hotel, atmosphere, food and cleanliness, very pleasant
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your time at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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Pissga A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
thank you to all staff
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your time at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
I was very satisfied with my stay at this hotel. The staff was friendly, and the atmosphere was very comfortable for children. This was my third staycation at Kristal Hotel Kupang. Hopefully, it will be even better in the future, with more varied food.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your stay at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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B***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
This is my first time at this hotel this year because the previous one was fully booked so I stayed at another hotel. And please, management, don't ask the OB to be the receptionist. This is the usual QC complaint handled by this. He pretends to be the technician, then wants to check the outdoor area, but he says it's gone, it's not clear, your AC is set to 18, it's still warm. The receptionist said, "You just came in... so please wait 10 to 15 minutes." She thought he was stupid. And he's never stayed here before. I usually set the AC to 25 to 27, but it's already cold, this is at 18. . . Then I complained again and was replied with letters.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Sincerely, Crystal Hotel Kupang. Thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We apologize for any inconvenience caused and we will strive to improve our services in the future. Sincerely, Angel Amaral
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Y***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Good and nice place to stay, will come back someday
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your stay at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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M. Ali W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
A budget hotel with an impressive and special feel. Ocean views, direct access to the beach, play, and explore coral and seaweed. Spacious rooms and delicious food.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your time at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 33 week(s) ago
the room is cramped, not clean, even the freezer has to be requested even though I booked the grand executive
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel, Kupang, we apologize for any inconvenience caused. We will continue to improve our cleanliness standards. Thank you.
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S***s
icon-origin-TRAVELOKA
6.7
/10
Reviewed 34 week(s) ago
The room I booked was a deluxe room but I was given a superior room but it was very unfit for habitation. There was no refrigerator. There was no electrical outlet at the head of the bed 1, the chair that was there was wet and if you sat on it you would sink into the sponge seat like a broken chair. In the bathroom the bathtub was rusty at the drain hole of the bathtub and at several points inside the bathtub and on the outside edge of the bathtub. Then the curtain in the bathtub was also very dirty and disgusting, making me not want to take a bath. A 4-star hotel but it felt like staying in a 1-star hotel. It's really a shame that I booked a deluxe room but was given a superior room but it was not fit for use. It's like they don't respect me as a guest.
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+4
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Accommodation's Reply
30 Mar 2026
We extend our warmest greetings from Crystal Coupang Hotel. We apologize for the inconvenience. The Deluxe Room has been renamed the Superior Sea View Room, and the room has been prepared as per your request. Thank you.
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Hotels that are often visited during business trips in Kupang
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your stay at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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D***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 38 week(s) ago
nice view... comfortable room... ok service... but unfortunately the shower often turns off, you have to take a long shower because you have to wait for the water to come out... the toilet is often clogged because the water pressure is low... the breakfast is lacking because I once caught a fish that was fishy and itchy... hopefully it can be improved in the future😇
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Accommodation's Reply
01 Oct 2025
Dear Guest, Warm Greetings from Kristal Hotel Kupang. Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is very important to us in improving our service, and we look forward to welcoming you back for an even better experience in the future.
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C***r
icon-origin-TRAVELOKA
6.4
/10
Reviewed 39 week(s) ago
The receptionist was unprofessional, slow to respond, and even complained to fellow guests in front of guests. When guests wanted to confirm, they were responded to arrogantly and evasively, without even apologizing at all, even though the problem was clearly their fault. The bedsheets were dirty and stained, making me doubt whether they would be replaced or washed. There were no towels in the room, so I had to ask for them first.
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Warm Greetings from Kristal Hotel Kupang. Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is very important to us in improving our service, and we look forward to welcoming you back for an even better experience in the future.
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Desni O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Still the best, a legend in Kupang 😍😘 By the way, there's a sasando performance for breakfast ❤️
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Accommodation's Reply
01 Oct 2025
Dear Guest Warmest Greeting From Kristal Hotel Kupang Thank you very much for your positive review. We are delighted to know that you had a pleasant stay with us. We look forward to welcoming you back at Kristal Hotel Kupang
A***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
We chose a room with a direct sea view... We definitely made the right choice... Hanging out on the beach in the afternoon while drinking coffee was really fun. Breakfast at the hotel was also delicious.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest Warmest Greeting From Kristal Hotel Kupang Thank you very much for your positive review. We are delighted to know that you had a pleasant stay with us. We look forward to welcoming you back at Kristal Hotel Kupang
Number of reviews per page
20
40

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Exterior 4 Kristal Hotel Kupang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 825 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.6

Location

8.6

Service and Facilites

8.4

People often mention about Kristal Hotel Kupang
All
Room Space (39)
Hotel Area (38)
Staff Friendliness (35)
Bedroom (35)
Distance to City Center (34)
Ambiance (34)
Variety (34)
Surroundings (31)
Family Friendly (31)
Bathroom (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Kristal Hotel Kupang

Number of reviews per page
20
40
Customer reviews
T***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
The room is simply too old. All the furniture is already so old until the color became yellow and there are many stains. Personally, the room rate is not considered cheap. Not worth the price.
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Thank you to the pool attendant! Sunday morning after breakfast, we took the kids swimming. It turns out the attendant had secretly put balls in the kids' pool, making swimming even more fun!
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k***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The best Crystal Hotel, I really like it.
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RATIH
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It would be nice if the sea didn't recede
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1 people find it helpful
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Budget-friendly for a 5-star experience in Jakarta. I recommend it for families looking to stay and relax, as it's both kid-friendly and family-friendly. Two thumbs up for the overall service. A suggestion: it would be great if it included a gym...
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+2
1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is quick to help, the food is delicious, the sea view is very nice, like having a private beach
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your stay at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The room was clean, the staff was very friendly.
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your time at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best hotel, atmosphere, food and cleanliness, very pleasant
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your time at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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Pissga A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
thank you to all staff
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your time at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
I was very satisfied with my stay at this hotel. The staff was friendly, and the atmosphere was very comfortable for children. This was my third staycation at Kristal Hotel Kupang. Hopefully, it will be even better in the future, with more varied food.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your stay at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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B***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
This is my first time at this hotel this year because the previous one was fully booked so I stayed at another hotel. And please, management, don't ask the OB to be the receptionist. This is the usual QC complaint handled by this. He pretends to be the technician, then wants to check the outdoor area, but he says it's gone, it's not clear, your AC is set to 18, it's still warm. The receptionist said, "You just came in... so please wait 10 to 15 minutes." She thought he was stupid. And he's never stayed here before. I usually set the AC to 25 to 27, but it's already cold, this is at 18. . . Then I complained again and was replied with letters.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Sincerely, Crystal Hotel Kupang. Thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We apologize for any inconvenience caused and we will strive to improve our services in the future. Sincerely, Angel Amaral
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Y***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Good and nice place to stay, will come back someday
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Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your stay at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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M. Ali W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
A budget hotel with an impressive and special feel. Ocean views, direct access to the beach, play, and explore coral and seaweed. Spacious rooms and delicious food.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your time at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 33 week(s) ago
the room is cramped, not clean, even the freezer has to be requested even though I booked the grand executive
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel, Kupang, we apologize for any inconvenience caused. We will continue to improve our cleanliness standards. Thank you.
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S***s
icon-origin-TRAVELOKA
6.7
/10
Reviewed 34 week(s) ago
The room I booked was a deluxe room but I was given a superior room but it was very unfit for habitation. There was no refrigerator. There was no electrical outlet at the head of the bed 1, the chair that was there was wet and if you sat on it you would sink into the sponge seat like a broken chair. In the bathroom the bathtub was rusty at the drain hole of the bathtub and at several points inside the bathtub and on the outside edge of the bathtub. Then the curtain in the bathtub was also very dirty and disgusting, making me not want to take a bath. A 4-star hotel but it felt like staying in a 1-star hotel. It's really a shame that I booked a deluxe room but was given a superior room but it was not fit for use. It's like they don't respect me as a guest.
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+4
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Accommodation's Reply
30 Mar 2026
We extend our warmest greetings from Crystal Coupang Hotel. We apologize for the inconvenience. The Deluxe Room has been renamed the Superior Sea View Room, and the room has been prepared as per your request. Thank you.
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Hotels that are often visited during business trips in Kupang
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
With our deepest respect from Crystal Hotel Kupang, thank you for choosing Crystal Hotel Kupang as your accommodation in Kupang. We are delighted that you had a positive experience with us, and we hope this good impression will encourage you to return to Crystal Hotel Kupang again. We hope you enjoyed your stay at Crystal Hotel Kupang and we look forward to welcoming you back soon. Sincerely, Angel Amaral
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D***A
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Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 38 week(s) ago
nice view... comfortable room... ok service... but unfortunately the shower often turns off, you have to take a long shower because you have to wait for the water to come out... the toilet is often clogged because the water pressure is low... the breakfast is lacking because I once caught a fish that was fishy and itchy... hopefully it can be improved in the future😇
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Accommodation's Reply
01 Oct 2025
Dear Guest, Warm Greetings from Kristal Hotel Kupang. Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is very important to us in improving our service, and we look forward to welcoming you back for an even better experience in the future.
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C***r
icon-origin-TRAVELOKA
6.4
/10
Reviewed 39 week(s) ago
The receptionist was unprofessional, slow to respond, and even complained to fellow guests in front of guests. When guests wanted to confirm, they were responded to arrogantly and evasively, without even apologizing at all, even though the problem was clearly their fault. The bedsheets were dirty and stained, making me doubt whether they would be replaced or washed. There were no towels in the room, so I had to ask for them first.
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Warm Greetings from Kristal Hotel Kupang. Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is very important to us in improving our service, and we look forward to welcoming you back for an even better experience in the future.
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Desni O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Still the best, a legend in Kupang 😍😘 By the way, there's a sasando performance for breakfast ❤️
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Accommodation's Reply
01 Oct 2025
Dear Guest Warmest Greeting From Kristal Hotel Kupang Thank you very much for your positive review. We are delighted to know that you had a pleasant stay with us. We look forward to welcoming you back at Kristal Hotel Kupang
A***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
We chose a room with a direct sea view... We definitely made the right choice... Hanging out on the beach in the afternoon while drinking coffee was really fun. Breakfast at the hotel was also delicious.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest Warmest Greeting From Kristal Hotel Kupang Thank you very much for your positive review. We are delighted to know that you had a pleasant stay with us. We look forward to welcoming you back at Kristal Hotel Kupang
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