Masaya Retreat Lombok

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 9:30 PM. The front desk is staffed during limited hours.

This property is closed from October 1 2025 to October 11 2025 (dates subject to change). The property will be renovating from October 1 2025 to October 11 2025 (completion date subject to change). The following areas are affected:

• Exterior
• Front desk
• Guestrooms
• Hallway
• Lobby
• Parking area
• Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.