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  1. Hotel
  2. Indonesia(43,232 hotel)
  3. West Kalimantan(171 hotel)
  4. Pontianak(84 hotel)
  5. Southeast Pontianak(21 hotel)
  6. Mercure Pontianak Hotel

Mercure Pontianak Hotel

Hotel
Jl. Jenderal Ahmad Yani No. 91, Pontianak Tenggara, Pontianak, Kalimantan Barat, Indonesia, 78124
Lobby Mercure Pontianak Hotel
Exterior / Building Mercure Pontianak Hotel
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Traveloka
8.5 Impressive

From 2,069 reviews

TripAdvisor
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Check our curated reviews for honest descriptions about this accommodation.

Clean room, good place and good service
Ikhtiar J.
Facilities
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Location Info
Jl. Jenderal Ahmad Yani No. 91, Pontianak Tenggara, Pontianak, Kalimantan Barat, Indonesia, 78124
Nearby Places
Reunion - Ayani Megamall
155 m
Ayani Mega MallShop & Gifts
217 m
Popular in the Area
Ayani Mega MallShop & Gifts
217 m
Gajah Mada Shopping ComplexShop & Gifts
1.86 km
Pontianak HarbourTransportation Hub
3.48 km
Alun Alun KapuasPark & Zoo
3.55 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 2,069 reviews

8.5
Impressive
Fantastic
566
Very Good
1,097
Satisfying
244
Average
150
Poor
12
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
GB
Business travel
RATED
5.8
/ 10
Front office staff was not helpful when I waschecking out. Except FO staff everything is ok , when I check out on saturday at 10 AMi and ask frontoffice FO staff assitance to print my boarding pass , she asked her friend to do it and just pass over and she kept me wait for abou 10 minutes just to print one paper and when the print come after long wait it was blur seems that they did not want to help me . Mercure pontianak should teach their FO staff how to treat their guest in deliver good service.

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re
RATED
6.0
/ 10
this time..the service was not good..I don't have service like before I stay here

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ca
Family vacation
RATED
9.4
/ 10

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DR
Romantic Vacation
RATED
9.7
/ 10

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Family vacation
RATED
8.5
/ 10
Good location and nice clean hotel

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W
Business travel
RATED
9.4
/ 10
Great hotel with an excellent hospitality. Please do improvise on the parking lot whenever there were some meetings or events. Hotel guests have to park all the way to the back due to insufficient parking lot. Thanks

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Family vacation
RATED
9.1
/ 10
Nice hotel with reasonable pricing, good location and good service. The staffs are very helpful, warm and so nice! Foods are just OK, but it's best to explore around the city to taste local delicacies. The hotel is near a shopping centre (2-3 mins walking distance).

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RATED
8.5
/ 10

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RATED
10
/ 10

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XA
RATED
4.8
/ 10
We were requested a non smoking room, unfortunately they gave us a smoking room... we asked them why, they said “their system always give to customer a smoking room”.

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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 1:00 PM

Location
Mercure Pontianak Hotel is a hotel in a good neighborhood, which is located at Southeast Pontianak.

The hotel has a very good location, also near the Supadio Airport (PNK), which is only 12.61 km away.

The hotel is located only 3.48 km away from Pontianak Harbour.

Not only well positioned, but Mercure Pontianak Hotel is also one of hotels near the following Ayani Mega Mall within 0.22 km and Museum Kalimantan Barat within 0.66 km.

About Mercure Pontianak Hotel

From business event to corporate gathering, Mercure Pontianak Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Pontianak Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Pontianak Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Pontianak Hotel.

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Hotel Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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Facilities
  • Hotel Services
    • Concierge
    • Laundry service
    • 24-hour Receptionist
    • Luggage storage
    • Newspaper in lobby
    • Doorman
    • 24-hour security
    • Bellhop
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
  • In-room Facilities
    • Bathrobe
    • Desk
    • Hairdryer
    • TV
    • Shower
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
  • General
    • Smoking area
    • Non-smoking room
    • Ballroom
  • Transportation
    • Valet parking
    • Secure parking
  • Connectivity
    • LAN Internet
    • WiFi in public area (surcharge)
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Bar
  • Shuttle Service
    • Airport transfer (surcharge)
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
      24 Hour Customer Service+63-2-246-9057
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