How many rooms are available at MORAZEN Surabaya?

MORAZEN Surabaya has 172 rooms in total.

Does MORAZEN Surabaya provide parking?

Yes, MORAZEN Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about MORAZEN Surabaya?

MORAZEN Surabaya is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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MORAZEN Surabaya

Name: MORAZEN Surabaya
Address: Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Jawa Timur, 60271, Indonesia
Rating: 8.8

Hotels

Preferred Partner Plus

8.8

/10

Very Good

2,732 reviews

What Guests Say About Their Stay

Staff Friendliness (152)

Bedroom (142)

Distance To City Center (141)

Room Space (135)

V***i

10.0

/ 10

The rooms are excellent, the staff is friendly, and the food is top-notch, and delicious. The amenities are numerous. Everything is excellent, and the price is reasonable, too. It's clean and excellent. Some things are simply too good to describe. Overall, the best hotel in the city center.

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Karmilawati

10.0

/ 10

My favorite hotel, I've been back twice, the breakfast is delicious and complete, the jacuzzi sauna is really good, the room smells good and is clean, bravo.

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Siti

10.0

/ 10

The breakfast was impressive. Very varied and high-quality. If I were to return to Surabaya, I would 100% stay here again. The hotel facilities are also excellent. The gym is fully equipped and there's a sauna. The best.

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N***i

10.0

/ 10

The ambiance is nice, the room is quite spacious and clean. The breakfast menu is quite varied, the favorite is the soup corner (laksa, sukiyaki, steamboat). In-room dining is also satisfying. Typical of East Java, it seems, the food portions are large. The ote-ote and fried rice are champions👍 The hotel staff, from the front desk to the restaurant and care are friendly. The hotel location is also not far from shopping centers, coffee shops, museums..

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F***i

9.7

/ 10

The room was comfortable and clean, with complete amenities that functioned well. The breakfast was varied and delicious, making it difficult to choose from. My stay coincided with my birthday, and I even got a complimentary cake from the hotel. Super nice hospitality 🥹

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In the Area

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Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

Located near Downtown Area

Luxurious Jacuzzi

+2 more

Staying at MORAZEN Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around MORAZEN Surabaya

Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About MORAZEN Surabaya

Location

Staying at MORAZEN Surabaya is a good choice when you are visiting Genteng.

About MORAZEN Surabaya

Whether you are planning an event or other special occasions, MORAZEN Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at MORAZEN Surabaya.

MORAZEN Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at MORAZEN Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, MORAZEN Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at MORAZEN Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at MORAZEN Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from MORAZEN Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

MORAZEN Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at MORAZEN Surabaya.

All facilities in MORAZEN Surabaya

Bar, Cafe and Lounge

Fitness Center

Functional Hall

Lobby

Accommodation Services

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Things to Do

Children play area
Fitness center
Hot tub
Sauna
Spa

Hotel Services

Bellhop
Front desk
24-hour Receptionist
24-hour security
Laundry service

Food and Drinks

Restaurant with AC
Bar
Breakfast
Poolside bar

General

AC
Connecting rooms
Family room
Non-smoking room

Transportation

Area shuttle
Valet parking

Business Facilities

Business center
Meeting facilities

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in MORAZEN Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check-in Time : Standard check-in time is start from 02:00 PM onwards. What to Prepare: - A valid government-issued ID or passport (for all registered guests). - Your booking confirmation (printed or digital). - Security deposit (if applicable), payable by cash or credit card upon arrival. Check-in Procedure : - Upon arrival, please proceed to the Reception / Front Desk. - Present your ID and booking confirmation for verification. - Our team will assist with the registration form and provide your room key / access card. Contact Before Arrival : For any special requests, arrival arrangements, or assistance, please contact us at: Phone / WhatsApp: [+62 811-3200-0112] Email: [rsv@morazen-surabaya.com] We recommend informing us of your estimated arrival time at least 24 hours prior to your check-in date.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at MORAZEN Surabaya	172
Number of floors in MORAZEN Surabaya	21
Another facilities in MORAZEN Surabaya	Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in MORAZEN Surabaya

What are available facilities at MORAZEN Surabaya?

There are top facilites at MORAZEN Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at MORAZEN Surabaya?

The standard check-in time at MORAZEN Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does MORAZEN Surabaya provide breakfast?

Yes, MORAZEN Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of MORAZEN Surabaya?

MORAZEN Surabaya is a 4.0-star hotel.

How many floors does MORAZEN Surabaya have?

MORAZEN Surabaya has 21 floors.

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More Reviews from Other Guests in MORAZEN Surabaya

Overall Ratings & Reviews MORAZEN Surabaya

Traveloka (2,713)

Other sources (19)

8.9

Very Good

From 2,713 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about MORAZEN Surabaya

All

Staff Friendliness (94)

Distance to City Center (85)

Bedroom (82)

Room Space (78)

Ambiance (77)

Taste (76)

Variety (75)

Bathroom (73)

Hotel Area (72)

Family Friendly (68)

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Traveler Reviews MORAZEN Surabaya

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Customer reviews

P***i

Leisure

8.4

/10

Reviewed 3 day(s) ago

I think it's really strange that you have to pay for parking while staying overnight... It's okay if you're just stopping by for a while and pay for parking... but if you have to pay for parking while staying overnight? The parking lot smells really bad.

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Yusmantit Y.

Business

8.5

/10

Reviewed 1 week(s) ago

The bathroom is full of stagnant water. Avoid rooms at the end where there is a noisy AC unit attached to the outside wall of the room.

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Ayu p.

10.0

/10

Reviewed 1 week(s) ago

When we first arrived, we thought we wouldn't get mineral water, but it turns out our room might have missed it. Overall, everything was great. We love the bed, of course... So comfy ♥️♥️♥️♥️

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Akhmad G. N.

Leisure

10.0

/10

Reviewed 2 week(s) ago

It was a great stay here, the room view with an extraordinary view of the city. The room type model is very modern and beautiful, the lighting placement is good and the breakfast is delicious, very varied, an extraordinary place is good morazen. My wife really liked staying here, I will come back again with my wife another time and highly recommended👍🔥📸😍

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E***e

Leisure

10.0

/10

Reviewed 2 week(s) ago

all good no complaint just stay here for your relax time. 🫶⭐️⭐️⭐️⭐️⭐️

1 people find it helpful

rizki

10.0

/10

Reviewed 2 week(s) ago

The hotel is comfortable, fully equipped, the staff is friendly, and the breakfast is top-notch. The fried rice is delicious, the price is affordable considering the facilities, and the hotel is strategically located near Delta. Awesome!

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F***i

Leisure

10.0

/10

Reviewed 3 week(s) ago

strategic location, very spacious lobby, spacious breakfast area and very many food choices, the most of the 4* hotels I have visited, the elevator is also spacious, the privacy of the guest room floor is also very well maintained, the room is clearly the best, I have booked since 3 months before, the car parking area is also very large, great, next time I will go there again.

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Sarwa N.

Leisure

9.1

/10

Reviewed 4 week(s) ago

It was a pleasant stay here, the food was complete, and the hotel view was also beautiful. Thanks

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A***y

Staycation

9.0

/10

Reviewed 5 week(s) ago

Everything is ok, especially for me who is picky about bathrooms. The breakfast is clean, the croissants are delicious, maybe because it's crowded, the stuff isn't very friendly, but the stuff in the restaurant is all ok.

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2 people find it helpful

F***a

Leisure

9.6

/10

Reviewed 5 week(s) ago

overall good but lack of variety food

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Verified Traveler

Staycation

10.0

/10

Reviewed 6 week(s) ago

A place that I highly recommend for a place to stay because it is close to everywhere, the place is clean and tidy and the service is good and the staff are always friendly to us, the food is delicious, the location is very strategic, there is an Alfamart if there is anything you need.

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D***y

Staycation

9.4

/10

Reviewed 6 week(s) ago

great location. good variety of food, friendly staff, there are many local tenants and minimarket near the hotel

2 people find it helpful

Fahreza R.

10.0

/10

Reviewed 8 week(s) ago

The service is really satisfactory and the breakfast is so good so far.

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1 people find it helpful

Reza A.

Staycation

9.4

/10

Reviewed 8 week(s) ago

The staff is very friendly and really helpful.

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P***a

Staycation

10.0

/10

Reviewed 8 week(s) ago

Great. Modern hotel, with great city views.

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R***y

Business

10.0

/10

Reviewed 9 week(s) ago

Nice hotel with great location in the central of Surabaya. Their staff really friendly, comfort room with good breakfast with lot of food variant.

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A***i

Staycation

10.0

/10

Reviewed 9 week(s) ago

Beyond expectations🥰, the staff were very friendly and helpful. The rooms were spacious... reminiscent of a luxury hotel in Lombok.

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Verified Traveler

Business

10.0

/10

Reviewed 9 week(s) ago

The room is nice but maybe it's a shame that when I stayed yesterday, they forgot to provide bathroom towels, the swimming pool is quite big and not hot, the food is varied and tastes good

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2 people find it helpful

Andreas A. S.

9.7

/10

Reviewed 9 week(s) ago

Happy, cool service, delicious food, lots of traditional Surabaya/East Javanese food, this is cool too...🫰🏼

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Dian P. A.

10.0

/10

Reviewed 9 week(s) ago

Hopefully next time I can get a discount when I staycation again 😍

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.