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  6. Novotel Jakarta Mangga Dua Square Hotel

Novotel Jakarta Mangga Dua Square Hotel

Jalan Gunung Sahari Raya 1, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 14420
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According to 890 guests
Feeling so safety and good sleep.
Suffriyani S.
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Based on 1,348 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Mangga Dua
(0.24 km)
WTC Mangga Dua
(0.38 km)
Stasiun KRL Kampung Bandan
(0.65 km)
Mangga Dua Square
(0.71 km)
Review by Traveloka users

420 Traveloka customers have stayed in this hotel and given reviews:

Food for room service is bad Sorry to say that tasteless and the watermelon juice I order is not fresh and the taste is horrible
Feeling so safety and good sleep.
Great hotel service and very convenient.
At first everything was ok. Room was standard. Toiletries was limited only for one person. Pool was great. But the next morning pool was terrible. Water was so dirty black colour. I asked the staff there and they said they forgot to turn on or off (i don't remember) last night when it rained. So awful. Luckily the breakfast was great and almost complete. They got so many dishes.
It’s always a memorable every time stays in Novotel Mangga Dua
Very good place to stay. I like this place
Good, unforgettable, amazing and feels like home
Very comfortable and enjoy to stay in here, next time I'll be back again.
the toilet room really annoying
A great location, spacious room
Based on
1,348 reviews
Review from
Solo travel121
Friends getaway95
Rating Result
Very Bad
Very Good
Sunil A
Great staff makes the guests feel top of the world
Hotel staff is very good and helpful. Particularly Ria at the Business Centre is great. I wish her all the best for her future and recommend my friends to use this hotel in Jakarta. I am using Novotel all around the world and i am very happy with their properties and staff.
Business - Nov 11, 2017
Choo K
Good location
Rooms though renovated is not really great. Service is also average. Breakfast always same menu and choice also not really good. The executive lounge is probably better. Security at entrance screening bags is probably for show as many with trolley bags can just walk in in front of the guards.
Business - Nov 8, 2017
Ibnu H
Excellent Room With Excellent Service
It’s the first time for me to stay in this hotel and i felt an amazing moment. Big swimming pool, big room with nice design and clean. The location near to the mall made me easily find the food also. So comfort to stay here. Thank you for housekeeping team who clean the room very good. Big thanks to Mr. Rustam and Ms. Eva who welcoming me in the front desk very warm and friendly. If i have a chance i wil be back to your hotel to feel another amazing moment again.
Friends getaway - Nov 6, 2017
excellent front desk service
I stayed at this hotel before and their frontline staff is consistently excellent and effective. This recent visit, I checked in on Oct 31st at 3.30pm and they tried very hard to find a preferred room for me which is a non smoking King size bed. In the end, they manage to get for me a non smoking room which is important to me but twin beds which I accepted. I commend Cyntia and Fikri who assisted both my colleague and I and manage to put us in two non smoking rooms. Thank you.
Business - Nov 1, 2017
Disappointment with the Services
I wish to bring to the attention of the GM managing this property. I check-in on 1 Nov and the time was 4pm and you guys told me my room was not ready. Due to overwhelming booking from the previous day. Housekeeping were still cleaning the room. The staff keeps saying no room, until i told him is not acceptable which your check-in time states 2pm. He suggested to put me in a smoking floor which he tried to check the system again. I refused to accept a smoking room and until i told him to talk to his supervisor, he upgrades my room... i was offered a Twin BED which i ask for a King bed during my booking. i just make do with it. Evening time, i went to your hotel for dinner...I was not told that i have to wait that long for my food. until i waited for half an hour, the waiter told me due to overwhelming of room service , the food will be long.. Fine, i waited until 1 hour and decided to cancel my order. Although the staff later tried to bring what i order as a complementary to my room, i was not happy as the time was already 10pm.. Lastly, when i was about to go to bed, i figure out that the Master Switch beside the bed was not working, i tried to turn other side to see if there was another switch and nearly fall down, that i forget that i was given a twin bed... That was a "Nice Experience " for me...
Business - Nov 1, 2017
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Children club
    • Children club
    • Children pool
    • Outdoor pool
    • Parasol
    • Sauna
    • Steam room
    • TV lounge
  • Public Facilities
    • Coffee/tea in lobby
    • Elevator
    • Restaurant
    • Safety deposit box
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Conference room
  • Food and Drinks
    • Breakfast with surcharge
    • Nightclub
  • Nearby Facilities
    • ATM/Banking
    • Shops
  • Sports and Recreations
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Transportation
    • Valet parking with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Staying at Novotel Jakarta Mangga Dua Square Hotel is a good choice when you are visiting Mangga Dua.

      The accommodation is located only 0.65 km away from Kampung Bandan Station.

      This accommodation is very easy to find since it is strategically positioned close to public facilities.

      About Novotel Jakarta Mangga Dua Square Hotel

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The accommodation’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Novotel Jakarta Mangga Dua Square Hotel exclusively for you.

      Novotel Jakarta Mangga Dua Square Hotel is a accommodation with great comfort and excellent service according to most accommodation's guests.

      Get precious and unforgettable moment during your stay at Novotel Jakarta Mangga Dua Square Hotel.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.