Does Nuanza Hotel and Convention Cikarang provide parking?

Yes, Nuanza Hotel and Convention Cikarang provides parking. Please confirm details directly with the hotel.

Does Nuanza Hotel and Convention Cikarang have a swimming pool?

Yes, a swimming pool is available at Nuanza Hotel and Convention Cikarang.

What do past guests say about Nuanza Hotel and Convention Cikarang?

Nuanza Hotel and Convention Cikarang is well-known for its Cleanliness, Room Comfort, Meal, as reviewed by verified Traveloka guests.

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Nuanza Hotel and Convention Cikarang

Name: Nuanza Hotel and Convention Cikarang
Address: Jalan Raya Cikarang Cibarusah KM 40, No., 17 , Pasir Sari, Cikarang Selatan, Cikarang, Bekasi, Jawa Barat, Indonesia, 17550, Jalan Raya Cikarang Cibarusah KM 40, No., 17 , Pasir Sari, Cikarang Selatan, Jawa Barat, 17550, Indonesia
Rating: 9

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9.0

/10

Exceptional

1,287 reviews

What Guests Say About Their Stay

SEPTIAN F. A.

10.0

/ 10

Good place, good taste, good experience. I really like it so much for staycation.

Marlin E. S.

10.0

/ 10

This is my second stay. The staff, from the lobby to the swimming pool, are all friendly and polite. Every area is exceptionally clean; nothing disappoints. We'll be back next time.

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Anwar M.

8.8

/ 10

This is the first time I stay at Nuanza hotel, it looks like a big hotel with a large parking lot. The lobby was so modern, clean, and very spacious. The reception is very helpful and informative, thanks to Ms. Iren. Fast check-in, the room was large, clean, and full with amenities and facilities like a hairdryer and ironing for clothes. There is a mini-fridge and minibar if you need it, and a large wardrobe, etc. that I love.

N***r

10.0

/ 10

Staying at Nuanza Hotel & Convention Cikarang provides a comfortable and enjoyable experience. From check-in, the staff is friendly and helpful, making guests feel welcomed. The hotel rooms are clean, tidy, and spacious, with complete amenities such as air conditioning, fast Wi-Fi, and comfortable beds for a good night's rest. The hotel's tranquil atmosphere makes it suitable for both business and staycations. Supporting facilities such as a swimming pool, gym, and spa area add to the comfort of your stay, while the breakfast menu offers a varied and delicious menu.

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Noor R. R.

10.0

/ 10

The hotel staff was very friendly and helpful during check-in and check-out. The rooms were spacious, comfortable, and clean. The breakfast was varied and delicious. The swimming pool area was spacious, comfortable, and clean. I highly recommend staying at this hotel. Thank you!

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In the Area

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Jalan Raya Cikarang Cibarusah KM 40, No., 17 , Pasir Sari, Cikarang Selatan, Cikarang, Bekasi, Jawa Barat, Indonesia, 17550

Main Facilities

This accommodation offers:

Outdoor pool

Bar

Swimming pool

Laundry service

Restaurant

Luggage storage

Elevator

Laundry

Health club

Staying at Nuanza Hotel and Convention Cikarang is a good choice when you are visiting South Cikarang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Nuanza Hotel and Convention Cikarang

Jalan Raya Cikarang Cibarusah KM 40, No., 17 , Pasir Sari, Cikarang Selatan, Cikarang, Bekasi, Jawa Barat, Indonesia, 17550

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Lobby 2 Nuanza Hotel and Convention Cikarang

Discover More About Nuanza Hotel and Convention Cikarang

Discover Your Perfect Stay at Nuanza Hotel and Convention Cikarang

Welcome to Nuanza Hotel and Convention Cikarang, your premier destination for comfort, convenience, and exceptional experiences in Jawa Barat, Indonesia. Whether you're planning a business trip, a special event, or a relaxing getaway, Nuanza Hotel and Convention Cikarang offers a sophisticated and welcoming atmosphere designed to meet your every need. Room rates at Nuanza Hotel and Convention Cikarang start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Nuanza Hotel and Convention Cikarang Location

Nestled in the vibrant industrial and commercial hub of Cikarang, Nuanza Hotel and Convention Cikarang is strategically situated at {localAddressString}. This prime location places you within easy reach of key business districts and essential amenities. For those arriving by air, the hotel is approximately a 1.5-hour drive from Soekarno-Hatta International Airport (CGK), offering a convenient gateway to your stay. Major highways are easily accessible, facilitating smooth travel throughout the region. The atmosphere surrounding Nuanza Hotel and Convention Cikarang is one of dynamic energy, yet the hotel itself provides a tranquil oasis, perfect for both productivity and relaxation. Its proximity to various commercial centers makes it an ideal base for business travelers, while its comfortable amenities ensure a pleasant stay for all guests.

Nuanza Hotel and Convention Cikarang Facilities & Services

Facilities for guests at Nuanza Hotel and Convention Cikarang are designed to enhance your comfort and convenience throughout your stay.

A refreshing outdoor swimming pool, perfect for a leisurely dip or a morning workout. Operating hours are from 7:00 AM to 7:00 PM.
A well-equipped fitness center to maintain your workout routine. Open daily from 6:00 AM to 9:00 PM.
The luxurious Nuanza Spa offers a range of treatments to rejuvenate your body and mind. Operating hours are from 10:00 AM to 10:00 PM, with treatments starting from PHP 1,500.
A dedicated children's play area, ensuring entertainment for younger guests. Available from 9:00 AM to 6:00 PM.
Complimentary high-speed Wi-Fi is available throughout the hotel.
Ample free parking space is provided for guests arriving by car.
A complimentary shuttle service is available to select nearby commercial areas, operating from 9:00 AM to 5:00 PM.
State-of-the-art convention and meeting facilities are available for corporate events and social gatherings.

Nuanza Hotel and Convention Cikarang Room Types

Explore a diverse range of accommodations with the various room types of Nuanza Hotel and Convention Cikarang, each designed to provide a comfortable and memorable experience.

Deluxe Room: Available with either a City View or Garden View. These rooms are non-smoking and some feature a bathtub.
Executive Room: Offering enhanced amenities and a choice of City View or Garden View. These rooms are non-smoking and include a bathtub.
Suite: Spacious and elegantly appointed, these suites provide a luxurious stay with a City View. All suites are non-smoking and feature a bathtub.
Family Room: Ideal for families, these rooms offer ample space and comfort with a Garden View. These rooms are non-smoking and include a bathtub.

Nuanza Hotel and Convention Cikarang is not a pet-friendly hotel.

Nuanza Hotel and Convention Cikarang Dining & Restaurants

Savor a delightful culinary journey at Nuanza Hotel and Convention Cikarang, where diverse dining options cater to every palate.

The Veranda Restaurant: Enjoy a lavish breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 500. The restaurant also serves lunch and dinner, offering a selection of international and local cuisine. Lunch is served from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM.
The Lounge: A perfect spot for a relaxing afternoon coffee or evening cocktails. Open from 10:00 AM to 11:00 PM, with light snacks and beverages available.

Nuanza Hotel and Convention Cikarang Nearby Attractions and Activities

Discover the vibrant surroundings of Nuanza Hotel and Convention Cikarang with a variety of attractions and activities in the Bekasi area.

Jababeka Golf & Country Club: A premier golfing destination offering a challenging 18-hole course amidst beautiful landscapes.
Waterbom Cikarang: An exciting water park perfect for family fun with thrilling slides and refreshing pools.
Sentul City: Explore this planned city offering various recreational activities, including theme parks and nature trails.
Grand Galaxy Park: A popular shopping mall and entertainment complex featuring a wide array of retail stores, dining options, and cinemas.
Monumen Perjuangan Rakyat Jawa Barat: A historical monument commemorating the struggle for independence in West Java, offering insights into local history.

If you are looking for other activities around Nuanza Hotel and Convention Cikarang, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Nuanza Hotel and Convention Cikarang from the Airport

Navigating your journey to Nuanza Hotel and Convention Cikarang is made easy with several transportation options. The airport transfer service of Nuanza Hotel and Convention Cikarang ensures a seamless arrival.

Hotel Private Airport Transfer: For ultimate convenience, pre-book the hotel's private airport transfer service. This service offers a comfortable and direct journey from Soekarno-Hatta International Airport (CGK) to the hotel. Prices start from approximately PHP 1,500, depending on the vehicle type. You can arrange this through Nuanza Hotel and Convention Cikarang airport transfer.
Taxi: Metered taxis are readily available at the airport. The journey to Nuanza Hotel and Convention Cikarang typically takes around 1.5 hours, with fares ranging from PHP 500 to PHP 800, depending on traffic conditions.
Ride-hailing Service: You can also opt for a ride-hailing service booked via a mobile app. This offers a convenient and often cost-effective alternative to traditional taxis. Prices are comparable to metered taxis.

For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Nuanza Hotel and Convention Cikarang

Nuanza Hotel and Convention Cikarang stands out as an exceptional choice for your next trip to Jawa Barat, offering a blend of comfort, convenience, and excellent service.

Prime Location: Strategically situated in Cikarang, providing easy access to business and leisure destinations.
Comprehensive Facilities: Enjoy a range of amenities including a swimming pool, fitness center, spa, and dedicated children's play area.
Diverse Room Options: A variety of well-appointed rooms and suites cater to different needs and preferences.
Excellent Dining: Savor delicious meals at the on-site restaurant and relax at the hotel lounge.
Exceptional Service: The dedicated staff are committed to ensuring a pleasant and memorable stay.

Discover the best Room availability at Nuanza Hotel and Convention Cikarang and start Planning your trip today. For seamless Booking Nuanza Hotel and Convention Cikarang, visit Traveloka. Book budget hotels in Jawa Barat and experience the convenience and comfort that Nuanza Hotel and Convention Cikarang has to offer. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Nuanza Hotel and Convention Cikarang

Facility

Outdoor pool

Swimming pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Transportation

Area shuttle
Valet parking (surcharge)

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Brunch
Cafe
Dining area
Set menu dinner
Snacks

Things to Do

Health club
Hot tub
Massage
Outdoor pool
Sauna
Spa

Connectivity

Free WiFi

General

AC
Reception hall
Banquet
Connecting rooms
Swimming pool
Smoking area

Accessibilty

In-room accessibility

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Coffee shop
Elevator
Restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Porter
Wedding service

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
Printer
Projector

Nearby Facilities

ATM/Banking
Hair salon
Laundry

Accommodation Policy & General Information in Nuanza Hotel and Convention Cikarang

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 190,000/guest for extra breakfast.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Nuanza Hotel and Convention Cikarang	231
Number of floors in Nuanza Hotel and Convention Cikarang	25
Another facilities in Nuanza Hotel and Convention Cikarang	Area shuttle, Valet parking (surcharge), A la carte breakfast, A la carte dinner, A la carte lunch

Frequently asked question in Nuanza Hotel and Convention Cikarang

What is normal check-in & check-out time at Nuanza Hotel and Convention Cikarang?

The standard check-in time at Nuanza Hotel and Convention Cikarang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Nuanza Hotel and Convention Cikarang provide breakfast?

Yes, Nuanza Hotel and Convention Cikarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Nuanza Hotel and Convention Cikarang?

Nuanza Hotel and Convention Cikarang is a 4.0-star hotel.

How many floors does Nuanza Hotel and Convention Cikarang have?

Nuanza Hotel and Convention Cikarang has 25 floors.

How many rooms are available at Nuanza Hotel and Convention Cikarang?

Nuanza Hotel and Convention Cikarang has 231 rooms in total.

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More Reviews from Other Guests in Nuanza Hotel and Convention Cikarang

Overall Ratings & Reviews Nuanza Hotel and Convention Cikarang

Traveloka (1,165)

Other sources (122)

9.0

Exceptional

From 1,165 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

8.8

Service and Facilites

8.9

People often mention about Nuanza Hotel and Convention Cikarang

All

Taste (101)

Ambiance (100)

Staff Friendliness (98)

Hotel Area (97)

Room Space (96)

Bedroom (91)

Variety (90)

Bathroom (88)

Accessibility (85)

Family Friendly (81)

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Traveler Reviews Nuanza Hotel and Convention Cikarang

Number of reviews per page

Customer reviews

S***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

Favorite place to stay that is not far from home.

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Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Thank you for your post highlighting Nuanza Hotel and Convention as a favored accommodation choice. We are delighted to hear that our establishment is conveniently located for you and that it meets your expectations for a pleasant stay. At Nuanza Hotel and Convention, we take pride in offering a variety of exceptional facilities designed to enhance our guests' experience. Our AJB Restaurant serves a diverse menu that caters to all palates, ensuring a delightful dining experience. Additionally, The Porte offers a sophisticated atmosphere for those looking to unwind with friends or colleagues. For a more casual setting, our Rimba Durian Café provides a unique culinary experience that celebrates local flavors. For guests seeking relaxation and recreation, our swimming pool and fitness center are available to accommodate your wellness needs. Families will also appreciate our dedicated kids' playground, ensuring that younger guests have a safe and enjoyable space to play. Furthermore, the Ofuro offers a serene environment for relaxation and rejuvenation. We look forward to welcoming you back to Nuanza Hotel and Convention, where we strive to provide an unparalleled experience for all our visitors. Warm regards, Ricky Rionaldo Operational Manager

Imam K.

10.0

/10

Reviewed 5 week(s) ago

Excellent service and amenities with affordable price.

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Accommodation's Reply

02 Nov 2026

Dear Mr. Imam.K, Thank you for your kind words regarding Nuanza Hotel and Convention. We take great pride in providing excellent service and amenities that cater to the diverse needs of our guests while maintaining affordability. It is our mission to ensure that every visitor enjoys a memorable experience, and we are delighted to hear that we have met your expectations. Our facilities are designed to enhance your stay, from the exquisite dining options at AJB Restaurant and The Porte to the casual atmosphere of Rimba Durian Cafe. Each venue offers a unique culinary experience that showcases local and international flavors, ensuring that there is something to satisfy every palate. Additionally, our swimming pool and fitness center provide opportunities for relaxation and wellness, allowing guests to unwind or stay active during their visit. For families traveling with children, our dedicated kids’ playground offers a safe and enjoyable environment for younger guests to explore and play. Moreover, our ofuro provides a serene space for relaxation, promoting a sense of tranquility that complements your stay. We invite you to experience all that Nuanza Hotel and Convention has to offer, and we look forward to welcoming you back in the near future. Warm regards, Ricky Rionaldo Operational Manager

A***a

Transit

9.3

/10

Reviewed 10 week(s) ago

I made two long, long detours to find the hotel due to traffic. After asking the parking attendant, I was told to go under the flyover to get there. The room and other amenities were excellent.

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1 people find it helpful

Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Thank you for sharing your experience at Nuanza Hotel and Convention. We sincerely apologize for the inconvenience you encountered while locating our hotel. We appreciate your understanding and patience, and we are pleased to know that you found our accommodations and facilities to your satisfaction. At Nuanza, we strive to provide our guests with a memorable stay, complemented by a range of exceptional amenities. Our AJB Restaurant offers a delightful culinary experience, while The Porte provides a sophisticated ambiance for both casual and formal gatherings. Additionally, our Rimba Durian Café is a unique destination for those looking to indulge in local flavors. We also take pride in our swimming pool, fitness center, and the serene Ofuro, which are designed to enhance your relaxation and wellness during your visit. Furthermore, we understand the importance of family-friendly facilities, and our kids' playground is specifically designed to ensure that younger guests have a fun and engaging experience. We hope you had the opportunity to explore these amenities during your stay. Thank you once again for your feedback, and we look forward to welcoming you back to Nuanza Hotel and Convention in the future. Warm regards, Ricky Rionaldo Operational Manager

SEPTIAN F. A.

Staycation

10.0

/10

Reviewed 11 week(s) ago

Good place, good taste, good experience. I really like it so much for staycation.

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Accommodation's Reply

02 Nov 2026

Dear Mrs. Septian F.A,, Thank you for your kind words about Nuanza Hotel and Convention. We are delighted to hear that you enjoyed your staycation with us and that our facilities contributed to your positive experience. Our team strives to provide exceptional service, and it is rewarding to know that we met your expectations. We take great pride in our diverse range of amenities, including the exquisite dining options at AJB Restaurant and The Porte, where guests can savor a variety of culinary delights. Additionally, Rimba Durian Café offers a unique atmosphere for those looking to indulge in a delightful treat. We are pleased to offer something for everyone, ensuring that your stay is both enjoyable and memorable. Furthermore, our facilities, such as the swimming pool, fitness center, ofuro, and kids' playground, are designed to enhance your relaxation and leisure time. Whether you are looking to unwind by the pool or engage in a family-friendly activity, we aim to create a welcoming environment for all our guests. Thank you once again for your feedback, and we look forward to welcoming you back to Nuanza Hotel and Convention in the near future. Warm regards, Ricky Rionaldo Operational Manager

S***n

10.0

/10

Reviewed 13 week(s) ago

All hotel staff are very friendly.

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1 people find it helpful

Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Thank you for your kind words about Nuanza Hotel and Convention. We are delighted to hear that you found our staff to be exceptionally friendly. At Nuanza, we believe that exceptional service is the cornerstone of a memorable stay, and our team is dedicated to ensuring that every guest feels welcomed and valued. In addition to our warm hospitality, we take great pride in the variety of facilities we offer. Our AJB Restaurant serves an exquisite selection of local and international cuisine, providing a delightful dining experience for all our guests. For those looking to unwind, The Porte offers a sophisticated ambiance perfect for enjoying a refreshing beverage. Additionally, our Rimba Durian Café is a unique spot where guests can indulge in the rich flavors of durian, a local delicacy. For recreation and relaxation, our hotel features a well-equipped fitness center and a serene swimming pool, ideal for both exercise and leisure. Families will also find our kids’ playground a wonderful addition, ensuring that younger guests have a safe and enjoyable space to play. Moreover, our ofuro provides a tranquil setting for relaxation, allowing guests to rejuvenate after a day of exploration. We invite you to visit us again soon to experience all that Nuanza Hotel and Convention has to offer. Thank you once again for your feedback! Warm regards, Ricky Rionaldo Operational Manager

Verified Traveler

9.7

/10

Reviewed 15 week(s) ago

The staff are all friendly and pleasant, but the deposit shouldn't exceed 200,000 Rupiah, as that would be very burdensome. Thank you.

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1 people find it helpful

Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent experience at Nuanza Hotel and Convention. We are delighted to hear that you found our staff to be friendly and accommodating. Our team is dedicated to providing exceptional service, and your kind words will surely motivate them to continue their excellent work. We understand your concerns regarding the deposit policy and appreciate your suggestion for a lower limit. Please rest assured that we continuously evaluate our policies to ensure they meet the needs of our guests while maintaining a secure and pleasant environment. Your feedback will be taken into consideration as we strive to enhance our guest experience. We invite you to enjoy our various facilities during your next visit, including the AJB Restaurant, The Porte, and Rimba Durian Cafe, where you can savor delightful culinary offerings. Additionally, our swimming pool, fitness center, ofuro, and kids' playground are designed to provide relaxation and entertainment for all our guests. We look forward to welcoming you back soon and hope to exceed your expectations in every aspect of your stay. Warm regards, Ricky Rionaldo Operational Manager

Agung N. S.

Business

8.5

/10

Reviewed 15 week(s) ago

Clean, luxurious hotel, close to the toll road, friendly staff, delicious food.

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Accommodation's Reply

02 Nov 2026

Dear Mr. Agung N.S, Thank you for your kind words regarding your recent experience at Nuanza Hotel and Convention. We are delighted to hear that you found our hotel to be clean and luxurious, and that our convenient location near the toll road added to your overall satisfaction. Our dedicated staff takes great pride in providing warm and friendly service, and it is heartening to know that their efforts have made a positive impression on your stay. We are also pleased that you enjoyed the culinary offerings at our AJB Restaurant and The Porte. Our chefs are committed to crafting delightful dishes that cater to a variety of tastes, and we are thrilled to learn that you found the food to be delicious. Additionally, our Rimba Durian Cafe offers a unique experience for those looking to indulge in this tropical delicacy, and we hope you had the chance to savor some of our special treats. Moreover, we invite you to explore our extensive facilities, including our inviting swimming pool, state-of-the-art fitness center, and relaxing ofuro. For families traveling with children, our kids' playground provides a fun and safe environment for young guests to enjoy. We appreciate your feedback and look forward to welcoming you back to Nuanza Hotel and Convention for another memorable stay. Thank you once again for your kind review! Warm regards, Ricky Rionaldo Operational Manager

Verified Traveler

10.0

/10

Reviewed 16 week(s) ago

The hotel is great - underrated. Stay retention, yesss!

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Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Thank you for your kind words about Nuanza Hotel and Convention. We are delighted to hear that you found our hotel to be an underrated gem. Our team strives to provide exceptional service and facilities that cater to the diverse needs of our guests, and it's always rewarding to receive positive feedback. At Nuanza, we take pride in our array of amenities designed to enhance your stay. Our AJB restaurant offers a delightful dining experience, featuring a menu that celebrates both local and international cuisine. Additionally, The Porte provides a sophisticated atmosphere for those seeking a more upscale dining option. For a unique culinary adventure, we invite you to visit Rimba Durian Cafe, where you can indulge in the distinct flavors of durian in a cozy setting. Moreover, our facilities extend beyond dining. Guests can enjoy relaxation and recreation at our swimming pool and fitness center, ensuring a balanced approach to leisure and wellness. Families will appreciate our dedicated kids' playground, providing a safe and enjoyable space for children to explore. We also offer an ofuro, a traditional Japanese bath experience, perfect for unwinding after a long day. We hope to welcome you back soon to enjoy these amenities and more during your next visit! Warm regards, Ricky Rionaldo Operational Manager

Yusuf H.

Leisure

9.4

/10

Reviewed 16 week(s) ago

Breakfast for two people and a child under 110 cm. Yesterday, children over 110 cm were charged Rp 90,000. I didn't read the terms and conditions beforehand, so it's a shame the children have to pay extra. But the price is worth it. The slippers in the room are for indoor use only, not for walking around the hotel, and they can't be used in the breakfast room. Some rooms have an additional charge for minibars. Overall, the food and room were good.

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1 people find it helpful

Accommodation's Reply

02 Nov 2026

Dear Mr. Yusuf H, Thank you for sharing your feedback regarding your recent stay at Nuanza Hotel and Convention. We appreciate your insights, particularly concerning our breakfast policy for children. We strive to provide clear communication regarding our pricing structure, and we apologize for any confusion that may have arisen during your visit. Your comments will be taken into consideration as we continuously work to enhance our guest experience. We are delighted to hear that you found our food offerings and accommodations to be of high quality. Our team takes great pride in ensuring that our guests enjoy a memorable culinary experience at AJB Restaurant, The Porte, and Rimba Durian Café. We also encourage guests to take advantage of our various facilities, including the swimming pool, fitness center, and the relaxing Ofuro, which are designed to provide a holistic and enjoyable stay. The kids' playground is a great addition for families, ensuring that younger guests have a delightful time while visiting. Regarding the use of in-room amenities, we appreciate your understanding of our policies regarding the sandals and minibar. These guidelines are in place to maintain the quality of our services and facilities. We hope this did not detract from your overall experience. We look forward to welcoming you back in the future and hope to provide an even more enjoyable stay. Should you have any further inquiries or require assistance, please do not hesitate to reach out. Warm regards, Ricky Rionaldo Operational Manager

Riski I.

10.0

/10

Reviewed 16 week(s) ago

I'm from Cikarang, but I chose to vacation at Nuanza Cikarang because it's so comfortable. The staff is friendly, the rooms are great, and the breakfast menu is delicious. Next year, I'll be back at Nuanza for a staycation with my family 🥰

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2 people find it helpful

A***g

9.7

/10

Reviewed 18 week(s) ago

Hotel staff, security guards are very friendly, the hotel environment to the parking area is very clean!!! When entering the room, I was surprised to be greeted with a welcome cake and honeymoon greetings 😁😁😁❤️❤️❤️ Cool Nuanza Hotel... And the breakfast menu is incredibly delicious with a very classy menu!!!! 💯💯💯💯

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Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Thank you for taking the time to share your delightful experience at Nuanza Hotel and Convention. We are thrilled to hear that our staff made a positive impression with their warm hospitality and that you found our hotel grounds, including the parking area, to be impeccably clean. Your kind words about our welcoming gesture of a cake for your honeymoon are truly appreciated, and we are glad to have contributed to your special celebration. We are also pleased to learn that you enjoyed the culinary offerings at our AJB Restaurant and The Porte. Our team takes great pride in curating a breakfast menu that reflects both quality and sophistication, and it is wonderful to know that it met your expectations. Additionally, we invite you to explore our Rimba Durian Cafe for a unique local flavor, as well as our other facilities, including the swimming pool, fitness center, Ofuro, and the kids' playground, which are designed to enhance your stay with us. Once again, thank you for your generous feedback. We look forward to welcoming you back to Nuanza Hotel and Convention in the near future, where we aim to provide an exceptional experience every time. Should you have any special requests for your next visit, please do not hesitate to reach out. Warm regards, Ricky Rionaldo Operational Manager

Bintang D. P.

Staycation

9.7

/10

Reviewed 19 week(s) ago

4 Stars Premium Hotel. The hotel is located near the toll gate access, spacious parking, a very clean hotel with a variety of facilities. A very varied menu and an excellent taste experience. However, coordination between employees needs to be improved, especially in the restaurant and pool facilities. Then smiles, greetings, and greetings for security guards in the parking area and lobby need to be further improved to create authoritative yet friendly security guards. For the employee in the name of Mr. Ichwan SR Fitness Center, thank you for the extraordinary hospitality by communicating for the stay experience and building engagement with customers. Then the duty manager in the name of Mr. Hadi who during check-in, provided excellent service and communication. Then Ms. Liany (FO) for her assistance and service in assisting the check-out process and information regarding price differences, I really appreciate the three of them.

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Accommodation's Reply

02 Nov 2026

Dear Mr. Bintang D.P, Thank you for taking the time to share your feedback regarding your recent stay at Nuanza Hotel and Convention. We are delighted to hear that you enjoyed our premium facilities, including the AJB Restaurant, The Porte, Rimba Durian Cafe, and our swimming pool. We strive to maintain a clean and comfortable environment, and it is gratifying to know that our efforts have resonated with you. We appreciate your constructive comments regarding the coordination among our staff, particularly in the restaurant and pool areas. Your observations are invaluable to us as we continuously seek to enhance our services. We will certainly address these points with our team to ensure a seamless experience for our guests moving forward. Additionally, we will emphasize the importance of warm greetings and friendly interactions among our security personnel to foster a welcoming atmosphere throughout the hotel. It is heartening to hear your kind words about our staff members, including Pak Ichwan from the Fitness Center, Pak Hadi, our Duty Manager, and Mbak Liany from the Front Office. Their dedication to providing exceptional service is commendable, and we will make sure to recognize their efforts. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay at Nuanza Hotel and Convention. Warm regards, Ricky Rionaldo Operational Manager

Magdalena M. H. S. R.

Leisure

10.0

/10

Reviewed 22 week(s) ago

Have stayed here many times, never disappoints.

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1 people find it helpful

G***a

10.0

/10

Reviewed 22 week(s) ago

First time staying here. This room type is nice and clean. The staff is friendly, the facilities are complete, and the food is delicious. The only thing lacking is the Wi-Fi. Next time I want to stay here again and try a different room, hehe. Hopefully the Wi-Fi will be improved, because the signal is also not very good inside the building.

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1 people find it helpful

Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Thank you for taking the time to share your experience at Nuanza Hotel and Convention. We are delighted to hear that you found your room to be comfortable and clean, and that our staff provided you with friendly service. Your feedback regarding the quality of our facilities and the delicious food offerings is greatly appreciated, as we strive to create a welcoming and enjoyable atmosphere for all our guests. We understand the importance of reliable Wi-Fi connectivity, and we sincerely apologize for the inconvenience you experienced during your stay. Please rest assured that we are actively working to enhance our internet services to ensure a seamless experience for our guests in the future. We appreciate your understanding and patience as we make these improvements. We are also pleased to hear that you are considering a return visit to explore our other room types. During your next stay, we encourage you to take advantage of our various facilities, including AJB Restaurant, The Porte, and Rimba Durian Café, as well as our swimming pool, fitness center, ofuro, and kids' playground. We look forward to welcoming you back and hope to exceed your expectations on your next visit. Warm regards, Ricky Rionaldo Operational Manager

Marlin E. S.

Leisure

10.0

/10

Reviewed 23 week(s) ago

This is my second stay. The staff, from the lobby to the swimming pool, are all friendly and polite. Every area is exceptionally clean; nothing disappoints. We'll be back next time.

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M***n

Leisure

9.7

/10

Reviewed 24 week(s) ago

The staff were all friendly from the moment we arrived, and their explanations were very clear. The pool is spacious and clean, with warm water. I suggest that guests who are checking in, in addition to checking the room, please check the TV batteries. Thank you.

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Y***s

10.0

/10

Reviewed 26 week(s) ago

Good experience, comfortable hotel room

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A***o

8.5

/10

Reviewed 28 week(s) ago

We’re here for transit, it was good. The only weird thing is we cannot use hotel slippers outside our room. Food was great, so many options and great taste that my stomach can't handle it. Pool and gym was incredible, room was clean.

4 people find it helpful

Accommodation's Reply

03 Nov 2026

Dear Valued Guest, Thank you for taking the time to share your experience at Nuanza Hotel and Convention. We are delighted to hear that you enjoyed your stay with us and found our accommodations to be satisfactory for your transit needs. Your feedback regarding the use of hotel slippers is duly noted, and we appreciate your understanding of our policies aimed at maintaining a clean and safe environment for all our guests. We are thrilled that you had the opportunity to indulge in the culinary offerings at our AJB Restaurant, The Porte, and Rimba Durian Café. Our team takes great pride in providing a diverse menu that caters to various tastes, and it is wonderful to know that you found the food to be both plentiful and delicious. We understand that a satisfying dining experience can enhance your stay, and we are glad that we could contribute positively to your time with us. Additionally, we are pleased to hear that you enjoyed our amenities, including the swimming pool, fitness center, and the serene Ofuro. We strive to create a relaxing atmosphere for our guests, and it is gratifying to know that you found our facilities to be exceptional. We hope that your stay at Nuanza Hotel and Convention was memorable, and we look forward to welcoming you back in the future for another enjoyable experience. Thank you once again for your kind words! Warm regards, Ricky Rionaldo Operational Manager

Defri A. U.

Business

9.3

/10

Reviewed 28 week(s) ago

I'd return to this hotel for its comprehensive facilities, including a swimming pool, gym, ofuro, and sauna. The ofuro is comfortable and relaxing. However, it's a bit far from the city center, and access options from Jakarta are limited.

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2 people find it helpful

Juwita

Staycation

8.4

/10

Reviewed 31 week(s) ago

Check-in and check-out are slow, and the 500,000 IDR deposit must be paid in cash. Transfers take 14 business days to receive a refund.

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Accommodation's Reply

03 Nov 2026

Dear Ms. Juwita, Thank you for your feedback regarding your recent experience at Nuanza Hotel and Convention. We appreciate you taking the time to share your thoughts with us, as it allows us to continually improve our services and guest experience. We understand that the check-in and check-out process can sometimes feel lengthy, and we are actively working to streamline these procedures to enhance efficiency. Your comfort and satisfaction are our top priorities, and we are committed to making your stay as enjoyable as possible. Regarding the deposit policy, we acknowledge that requiring a cash deposit may not be convenient for all guests. We are currently reviewing our policies to explore alternative options that could better serve our guests' needs. Your input is invaluable in this process, and we appreciate your understanding as we work towards improvements. Thank you once again for your comments. We hope to welcome you back in the future, providing you with an even better experience. Warm regards, Ricky Rionaldo Operational Manager

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Lobby 4 Nuanza Hotel and Convention Cikarang

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