Ondos Hotel Batam

Hotels
8.3
/10
Very Good
123 reviews
In the Area
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Jl. Tengku Sulung Komersil Area Blok C Taman Raya 3 Batam Kota, Batam, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Ondos Hotel Batam is a good choice when you are visiting Batam City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ondos Hotel Batam

Jl. Tengku Sulung Komersil Area Blok C Taman Raya 3 Batam Kota, Batam, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29433
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Lobby Ondos Hotel Batam
Bedroom 2 Ondos Hotel Batam

Discover More About Ondos Hotel Batam

Welcome to Ondos Hotel Batam, your premier destination for an unforgettable stay in the vibrant Kepulauan Riau region of Indonesia. Whether you're here for business or leisure, Ondos Hotel Batam offers a perfect blend of comfort, convenience, and exceptional service. Room rates at Ondos Hotel Batam start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ondos Hotel Batam Location

Ondos Hotel Batam is strategically situated in the heart of Batam, specifically in the Jl. Tengku Sulung Komersil Area Blok C Taman Raya 3 Batam Kota, Batam, Pusat Kota Batam, Batam, Kepulauan Riau, Indonesia, 29433. This prime location places you just a short distance from the city center, making it incredibly convenient to access key business districts and popular attractions. The atmosphere surrounding Ondos Hotel Batam is one of vibrant energy, yet it offers a peaceful retreat from the hustle and bustle. You'll find yourself close to a variety of local eateries and shops, providing an authentic taste of Batam life. For those arriving by air, the hotel is easily accessible from Hang Nadim International Airport, ensuring a smooth transition to your accommodation.

Ondos Hotel Batam Facilities & Services

Facilities for guests at Ondos Hotel Batam are designed to enhance your stay and cater to every need.

  • Enjoy a refreshing dip in our sparkling swimming pool, perfect for unwinding after a long day.
  • Stay active and energized at our well-equipped fitness center, open daily from 6:00 AM to 10:00 PM.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering a range of treatments to relax and revitalize.
  • Families will appreciate our dedicated children's play area, ensuring entertainment for our younger guests.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • For guests traveling by car, we offer free parking space, a convenient amenity for exploring the island.
  • Our 24-hour front desk is always ready to assist you with any queries or requests.

Ondos Hotel Batam Room Types

Discover a variety of room types of Ondos Hotel Batam, each thoughtfully designed to provide a comfortable and memorable experience.

  • Deluxe Room:

    Offering a comfortable space with either a City View or Garden View, these non-smoking rooms are perfect for solo travelers or couples.
  • Superior Room:

    Similar to the Deluxe, these rooms provide a pleasant stay with a choice of views and are designed for your utmost comfort.
  • Executive Suite:

    For those seeking a little extra luxury, our Executive Suites offer spacious living areas and enhanced amenities, often with a City View. Some suites may feature a bathtub for added relaxation.
  • Family Room:

    Ideal for families or larger groups, these rooms are designed to accommodate multiple guests comfortably, often featuring multiple beds and ample space.

Please note that specific room features, such as the presence of a bathtub, may vary. We recommend checking the room details during booking. For guests traveling with their beloved pets, please inquire about our pet-friendly room options and any associated cleaning fees, which will be communicated in Philippine Pesos (PHP) if applicable.

Ondos Hotel Batam Dining & Restaurants

Savor a delightful culinary journey at Ondos Hotel Batam, where a variety of dining options await to tantalize your taste buds.

  • The Oasis Restaurant:

    Our main dining venue, offering a delectable breakfast buffet from 6:30 AM to 10:00 AM, with an estimated price per person of PHP 600. Lunch and dinner feature a diverse menu of international and local dishes.
  • The Sunset Lounge:

    Enjoy refreshing beverages and light snacks in a relaxed ambiance. Open from 11:00 AM to 11:00 PM, it's the perfect spot to unwind.

We pride ourselves on offering a range of flavors to suit every palate, ensuring a satisfying dining experience during your stay.

Ondos Hotel Batam Nearby Attractions and Activities

Batam offers a wealth of attractions and activities, and Ondos Hotel Batam serves as an excellent base for exploration.

  • Barelang Bridge:

    An iconic series of bridges connecting Batam Island to its neighboring islands, offering stunning views and photo opportunities.
  • Maha Vihara Duta Maitreya Temple:

    A magnificent Buddhist temple known for its impressive statues and serene atmosphere.
  • Batam City Square (BCS) Mall:

    A popular shopping destination where you can find a wide array of local and international brands, as well as dining options.
  • Mega Mall Batam Center:

    Another major shopping complex offering a comprehensive retail experience, entertainment, and food courts.
  • Pulau Ranoh:

    A beautiful island getaway known for its pristine beaches and clear waters, perfect for a day trip of relaxation and water activities.

If you are looking for other activities around Ondos Hotel Batam, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Ondos Hotel Batam from the Airport

Navigating your way to Ondos Hotel Batam is straightforward, with several convenient options available. The airport transfer service of Ondos Hotel Batam can be arranged for a seamless arrival. Here's how to get to Ondos Hotel Batam from Hang Nadim International Airport (BTH):

  • Hotel Private Transfer:

    For the most convenient and hassle-free journey, you can pre-book the hotel's private airport transfer service. This service offers direct transport to Ondos Hotel Batam, with rates typically starting from PHP 1,500, depending on the vehicle type.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Ondos Hotel Batam usually takes around 30-45 minutes, with fares estimated between PHP 400 to PHP 600, depending on traffic.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Prices are comparable to metered taxis.

For peace of mind and a comfortable start to your stay, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Ondos Hotel Batam

Choosing Ondos Hotel Batam for your next getaway ensures a delightful and memorable experience. Here are some compelling reasons why you should consider staying with us:

  • Prime Location:

    Situated in a convenient and accessible area of Batam, making it easy to explore the city and its attractions.
  • Excellent Facilities:

    From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa, we cater to all your needs.
  • Comfortable Accommodations:

    A range of room types are available, ensuring there's a perfect fit for every traveler, with options for different views and preferences.
  • Dining Delights:

    Enjoy a variety of culinary experiences at our on-site restaurants, offering both local and international flavors.
  • Exceptional Service:

    Our dedicated staff are committed to providing warm hospitality and ensuring your stay is as comfortable as possible.

Discover the best Room availability at Ondos Hotel Batam and start planning your trip. For seamless Booking Ondos Hotel Batam, we recommend using Traveloka. You can also Book budget hotels in Kepulauan Riau and Easily book domestic and international flights at low prices through Traveloka, making your travel arrangements complete and convenient.

All facilities in Ondos Hotel Batam

Lobby Ondos Hotel Batam
Lobby
Bedroom Ondos Hotel Batam
Bedroom
In-room Bathroom Ondos Hotel Batam
In-room Bathroom
Restaurant Ondos Hotel Batam
Restaurant

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • Grocery
  • Hair salon
  • Laundry
  • Shops

General

  • AC
  • Heater
  • Smoke-free

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ondos Hotel Batam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, KTP & PASSPORT . The required documents can be in the form of soft copy.

General Check-in Instructions

* Checkin starts at 2 P M (If you check in before 2pm you will be charged "Early Checkin fee)" Check in from 07 am - 11 am subject to an Early check in fee of IDR 100,000 / Room Check in from 11 am - 2 pm is subject to an Early check in fee of IDR 50,000 / Room * Checkout at 12.00 PM * Breakfast starts from 7 AM - 10 AM
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ondos Hotel Batam
96
Number of floors in Ondos Hotel Batam
2
Another facilities in Ondos Hotel Batam
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Ondos Hotel Batam

What are available facilities at Ondos Hotel Batam?
There are top facilites at Ondos Hotel Batam such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ondos Hotel Batam?
The standard check-in time at Ondos Hotel Batam is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ondos Hotel Batam provide breakfast?
Yes, Ondos Hotel Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ondos Hotel Batam?
Ondos Hotel Batam is a 2.0-star hotel.
How many floors does Ondos Hotel Batam have?
Ondos Hotel Batam has 2 floors.
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More Reviews from Other Guests in Ondos Hotel Batam

8.3
Very Good
From 123 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

8.0

Location

8.5

Service and Facilites

8.0

People often mention about Ondos Hotel Batam
All
Accessibility (8)
Ambiance (7)
Staff Friendliness (6)
Distance to City Center (5)
Bathroom (5)
Taste (5)
Surroundings (4)
Check-in/out Time (4)
Bedroom (4)
Hotel Area (4)
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Traveler Reviews Ondos Hotel Batam

Number of reviews per page
20
40
Customer reviews
M***H
icon-origin-TRAVELOKA
5.7
/10
Reviewed 30 week(s) ago
time check in to slowly.. 😪 and breakfast taste not good
2 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Guest. Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Azaria D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
It may be an option, close to the airport. Affordable price, but breakfast is only one type.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Ondos Batam Hotel would like to inform you that we are delighted to hear your rating of 8.5 and your satisfaction with our services. Thank you again, and we sincerely hope to welcome you and your family back to Batam on your next visit. We also hope that you will choose Ondos Batam Hotel as your accommodation and visit us again in the near future. Sincerely, Reza, Hotel Management.
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A***a
icon-Business
Business
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8.8
/10
Reviewed 48 week(s) ago
friendly staff, clean room, only found a room where the pillowcase hadn't been changed
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Ondos Batam Hotel would like to inform you that we are delighted to receive your rating of 8.8 and that you are satisfied with our services. Thank you again, and we sincerely hope to welcome you and your family back to Batam on your next visit. We also hope that you will choose Ondos Batam Hotel as your accommodation choice and visit us again in the near future. Sincerely, Reza, Hotel Management.
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A***h
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 58 week(s) ago
Booked 2 rooms, the water was both small, one room didn't even turn on. Not recommended at all.
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Accommodation's Reply
05 Jan 2026
Dear Guest. Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
F***n
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 71 week(s) ago
Ok for the price, close to the airport, quite affordable
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Ondos Batam Hotel would like to inform you that we are delighted to receive your rating of 8.3 and your expression of satisfaction with our services. Thank you again, and we sincerely hope to welcome you and your family back to Batam on your next visit. We also hope that you will continue to choose Ondos Batam Hotel as your accommodation and visit us again in the near future. Sincerely, Reza, Hotel Management.
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V***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Comfortable, clean, close to everywhere
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1 people find it helpful
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 82 week(s) ago
Pillowcases & bedsheets are starting to turn yellow. Otherwise it's good, hopefully it will get better in the future.
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3 people find it helpful
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 82 week(s) ago
The hotel is very bad and minus with this price, you can get a much better hotel in Batam city, for those who want to stay the hotel is not worth it, the rooms are dirty, because this hotel has many prostitutes, it becomes a place for online prostitution business
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1 people find it helpful
Ahmad S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 82 week(s) ago
For the Duluxe room, it is full because there is a door to the next room, so the sound in the next room is clearly audible & there is free breakfast only when checking in it was not informed, as a result my younger sibling who stayed did not take breakfast for 2 days because there was no information. There should be information and notification when checking in, especially guests from out of town usually don't know, especially those who are new, information about the waiter should be a mandatory SOP, because that is the rule in most good hotels. The hotel's cleanliness is also very bad.
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1 people find it helpful
R***y
icon-origin-TRAVELOKA
8.6
/10
Reviewed 84 week(s) ago
Non-smoking room but still smells of cigarettes.
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4 people find it helpful
Y***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 86 week(s) ago
The bathroom smells, I asked to move rooms but they didn't give me one.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. Y***a Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
M***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 86 week(s) ago
More on maintaining the toilet area and improving the quality of the wifi.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. M***i Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
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Cuarcan
icon-origin-TRAVELOKA
6.9
/10
Reviewed 86 week(s) ago
The AC is not cold. The room is near the residential area, noisy vehicle sounds penetrate inside.
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1 people find it helpful
Z***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 87 week(s) ago
Ordered a deluxe room on the 1st floor at the end but no wifi. The room smelled of cigarette smoke. The staff was quite friendly, especially the security.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. Z***i Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Astuti D. W.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 92 week(s) ago
thank you Ondos, for breakfast there is only 2 rice or fried noodles, the room lights are dim like a jasmine hotel😿
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Accommodation's Reply
15 Oct 2024
Dear Ms. Astuti Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 96 week(s) ago
Clean rooms, friendly staff, lots of culinary delights.
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U***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 102 week(s) ago
Cheap prices, delicious fried rice breakfast available, spacious rooms. Only equipment like hotel slippers is missing. Close to airport.
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Vicky C. A.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 105 week(s) ago
Clean neat rooms are very satisfying 👍.
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2 people find it helpful
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 114 week(s) ago
There were cockroaches in the room, the lights were not bright, and the cleaning staff was not on standby when needed.
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Accommodation's Reply
16 Apr 2024
Dear Mr/ Mrs. M***a Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Indriyani Indriyani
icon-origin-TRAVELOKA
8.5
/10
Reviewed 118 week(s) ago
The place is so comfortable with their hospitality, near from airport, service is excellent. Worth it.
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Accommodation's Reply
25 Mar 2024
Dear Mrs. Indriyani. Warm Greetings from Ondos Hotel Batam, We are very happy to hear your comments for giving a rating of 8.5 and enjoying our service. Once again, thank you and we look forward to the next visit of you and your family to Batam City and hope that you still choose Ondos Hotel Batam as a place to rest and can visit again in the near future. Warm Greetings, Reza. Hotel Management.
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Restaurant 4 Ondos Hotel Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 123 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

8.0

Location

8.5

Service and Facilites

8.0

People often mention about Ondos Hotel Batam
All
Accessibility (8)
Ambiance (7)
Staff Friendliness (6)
Distance to City Center (5)
Bathroom (5)
Taste (5)
Surroundings (4)
Check-in/out Time (4)
Bedroom (4)
Hotel Area (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ondos Hotel Batam

Number of reviews per page
20
40
Customer reviews
M***H
icon-origin-TRAVELOKA
5.7
/10
Reviewed 30 week(s) ago
time check in to slowly.. 😪 and breakfast taste not good
2 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Guest. Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Azaria D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
It may be an option, close to the airport. Affordable price, but breakfast is only one type.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Ondos Batam Hotel would like to inform you that we are delighted to hear your rating of 8.5 and your satisfaction with our services. Thank you again, and we sincerely hope to welcome you and your family back to Batam on your next visit. We also hope that you will choose Ondos Batam Hotel as your accommodation and visit us again in the near future. Sincerely, Reza, Hotel Management.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 48 week(s) ago
friendly staff, clean room, only found a room where the pillowcase hadn't been changed
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Ondos Batam Hotel would like to inform you that we are delighted to receive your rating of 8.8 and that you are satisfied with our services. Thank you again, and we sincerely hope to welcome you and your family back to Batam on your next visit. We also hope that you will choose Ondos Batam Hotel as your accommodation choice and visit us again in the near future. Sincerely, Reza, Hotel Management.
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A***h
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 58 week(s) ago
Booked 2 rooms, the water was both small, one room didn't even turn on. Not recommended at all.
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Accommodation's Reply
05 Jan 2026
Dear Guest. Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
F***n
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 71 week(s) ago
Ok for the price, close to the airport, quite affordable
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Ondos Batam Hotel would like to inform you that we are delighted to receive your rating of 8.3 and your expression of satisfaction with our services. Thank you again, and we sincerely hope to welcome you and your family back to Batam on your next visit. We also hope that you will continue to choose Ondos Batam Hotel as your accommodation and visit us again in the near future. Sincerely, Reza, Hotel Management.
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V***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Comfortable, clean, close to everywhere
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1 people find it helpful
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 82 week(s) ago
Pillowcases & bedsheets are starting to turn yellow. Otherwise it's good, hopefully it will get better in the future.
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3 people find it helpful
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 82 week(s) ago
The hotel is very bad and minus with this price, you can get a much better hotel in Batam city, for those who want to stay the hotel is not worth it, the rooms are dirty, because this hotel has many prostitutes, it becomes a place for online prostitution business
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1 people find it helpful
Ahmad S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 82 week(s) ago
For the Duluxe room, it is full because there is a door to the next room, so the sound in the next room is clearly audible & there is free breakfast only when checking in it was not informed, as a result my younger sibling who stayed did not take breakfast for 2 days because there was no information. There should be information and notification when checking in, especially guests from out of town usually don't know, especially those who are new, information about the waiter should be a mandatory SOP, because that is the rule in most good hotels. The hotel's cleanliness is also very bad.
Read More
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1 people find it helpful
R***y
icon-origin-TRAVELOKA
8.6
/10
Reviewed 84 week(s) ago
Non-smoking room but still smells of cigarettes.
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4 people find it helpful
Y***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 86 week(s) ago
The bathroom smells, I asked to move rooms but they didn't give me one.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. Y***a Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
M***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 86 week(s) ago
More on maintaining the toilet area and improving the quality of the wifi.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. M***i Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Profile Picture
Cuarcan
icon-origin-TRAVELOKA
6.9
/10
Reviewed 86 week(s) ago
The AC is not cold. The room is near the residential area, noisy vehicle sounds penetrate inside.
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1 people find it helpful
Z***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 87 week(s) ago
Ordered a deluxe room on the 1st floor at the end but no wifi. The room smelled of cigarette smoke. The staff was quite friendly, especially the security.
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Accommodation's Reply
01 Nov 2024
Dear Mr/ Mrs. Z***i Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Astuti D. W.
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8.3
/10
Reviewed 92 week(s) ago
thank you Ondos, for breakfast there is only 2 rice or fried noodles, the room lights are dim like a jasmine hotel😿
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Accommodation's Reply
15 Oct 2024
Dear Ms. Astuti Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Y***a
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Business
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10.0
/10
Reviewed 96 week(s) ago
Clean rooms, friendly staff, lots of culinary delights.
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U***a
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9.0
/10
Reviewed 102 week(s) ago
Cheap prices, delicious fried rice breakfast available, spacious rooms. Only equipment like hotel slippers is missing. Close to airport.
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Vicky C. A.
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Transit
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9.4
/10
Reviewed 105 week(s) ago
Clean neat rooms are very satisfying 👍.
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m***a
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Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 114 week(s) ago
There were cockroaches in the room, the lights were not bright, and the cleaning staff was not on standby when needed.
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Accommodation's Reply
16 Apr 2024
Dear Mr/ Mrs. M***a Warmest Greetings From Ondos Hotel, We do apologize for the inconvenience caused and We would like to thanks for your feedback during your stay, It will be a point for us to improve of our service to be better. We will put a notes on your concern and we will make sure it wouldn't happen in your next booking. Sincerely yours, Reza Hotel Management.
Indriyani Indriyani
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8.5
/10
Reviewed 118 week(s) ago
The place is so comfortable with their hospitality, near from airport, service is excellent. Worth it.
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Accommodation's Reply
25 Mar 2024
Dear Mrs. Indriyani. Warm Greetings from Ondos Hotel Batam, We are very happy to hear your comments for giving a rating of 8.5 and enjoying our service. Once again, thank you and we look forward to the next visit of you and your family to Batam City and hope that you still choose Ondos Hotel Batam as a place to rest and can visit again in the near future. Warm Greetings, Reza. Hotel Management.
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