Onyx Hotel & Villa

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8.9
/10
Very Good
91 reviews

What Guests Say About Their Stay

Ester K.

8.5
/ 10
The staff is super friendly and the atmosphere of staying at Onyx Hotel is also very comfortable and pleasant.
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R***y

9.7
/ 10
Stayed at Onyx Hotel & Villa Bintan and honestly, it's the best place around Tanjung Uban. The room was comfy and clean, and the room service was super affordable—plus the food tasted great! Totally worth it. Would definitely stay here again.
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Citra Onyx, Jl. Kijo Sari Jl. Mekar Sari, RT.10/RW.02, Tj. Uban Sel., Kec. Bintan Utara, Bintan Utara, Bintan, Kepulauan Riau, Indonesia, 29152

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Parking
Restaurant
Luggage storage
Elevator
Family room
Garden
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Onyx Hotel & Villa is a hotels that has been welcoming guests since 2023. The accommodation went through a renovation in 2023. Onyx Hotel & Villa is part of Independent under Independent. There are 30 rooms spread across 3 floors.
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What's around Onyx Hotel & Villa

Citra Onyx, Jl. Kijo Sari Jl. Mekar Sari, RT.10/RW.02, Tj. Uban Sel., Kec. Bintan Utara, Bintan Utara, Bintan, Kepulauan Riau, Indonesia, 29152
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Discover More About Onyx Hotel & Villa

Discover the serene beauty and exceptional comfort that awaits you at **Onyx Hotel & Villa**, a premier destination nestled in the heart of Kepulauan Riau, Indonesia. This exquisite property offers a perfect blend of modern luxury and tranquil island living, making it an ideal choice for both leisure and business travelers seeking an unforgettable escape. Room rates at Onyx Hotel & Villa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Onyx Hotel & Villa Location

Onyx Hotel & Villa is strategically situated in the charming coastal town of Tanjung Pinang, on Bintan Island. Located at Citra Onyx, Jl. Kijo Sari Jl. Mekar Sari, RT.10/RW.02, Tj. Uban Sel., Kec. Bintan Utara, Bintan Utara, Bintan, Kepulauan Riau, Indonesia, 29152, the hotel offers a peaceful retreat away from the hustle and bustle, yet remains conveniently accessible. It is approximately a 45-minute drive from Raja Haji Fisabilillah International Airport (TNJ), providing a smooth transition from your flight to your island sanctuary. The atmosphere here is one of serene coastal charm, with the gentle sound of waves and lush tropical greenery creating a truly relaxing environment. While not directly in a bustling city center, its proximity to the local fishing villages and artisanal markets allows guests to experience the authentic culture of Kepulauan Riau.

Onyx Hotel & Villa Facilities & Services

Facilities for guests at Onyx Hotel & Villa are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A sparkling outdoor swimming pool, perfect for a refreshing dip under the tropical sun. Operating hours are from 7:00 AM to 7:00 PM, free of charge.
  • A dedicated children's play area, offering a safe and fun space for younger guests to enjoy. Available from 9:00 AM to 5:00 PM, free of charge.
  • A rejuvenating spa and wellness center, offering a range of treatments to relax and revitalize. Spa services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 1,500.
  • Complimentary Wi-Fi access throughout the property, keeping you connected during your stay.
  • On-site parking is available for guests who choose to drive, free of charge.
  • A concierge service to assist with tour bookings, transportation, and local recommendations. Available 24/7.

Onyx Hotel & Villa Room Types

Experience a diverse range of accommodations with the varied room types of Onyx Hotel & Villa, each designed to provide comfort and style.
  • Deluxe Room: Offering a comfortable stay with a choice of Garden View or partial Ocean View. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Premier Room: Enjoy enhanced comfort and space with a stunning Ocean View. These rooms are non-smoking and include a bathtub for your relaxation.
  • Junior Suite: A spacious and elegantly appointed suite with a panoramic Ocean View. Features a separate living area and a luxurious bathtub. Non-smoking.
  • Family Villa: Ideal for families or groups, these private villas offer ample space and privacy, often with a Garden View. Some villas may include a private plunge pool. Non-smoking.
Onyx Hotel & Villa is not a pet-friendly establishment.

Onyx Hotel & Villa Dining & Restaurants

Savor exquisite culinary delights at Onyx Hotel & Villa's dining venues, offering a taste of local and international flavors.
  • The Azure Restaurant: The hotel's main dining outlet, offering a delightful breakfast buffet and à la carte options for lunch and dinner. Specializing in fresh seafood and authentic Indonesian cuisine. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 6:30 AM - 10:30 PM.
  • The Sunset Lounge: A charming bar perfect for enjoying handcrafted cocktails and light snacks while taking in breathtaking ocean views. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 4:00 PM - 11:00 PM.

Onyx Hotel & Villa Nearby Attractions and Activities

Explore the captivating beauty and rich culture of the Kepulauan Riau region with these nearby attractions.
  • Tanjung Pinang City Center: Discover local markets, shops, and the vibrant pulse of the provincial capital.
  • Senggarang Village: Immerse yourself in the traditional Malay fishing village, known for its unique stilt houses and cultural heritage.
  • Penyengat Island: A historical island with significant cultural and religious sites, including the Grand Mosque of the Sultanate of Riau and the Royal Cemetery.
  • Pujasera Food Court: Experience a wide array of local delicacies and street food in a lively atmosphere.
  • Bintan Resorts Area: While a bit further, this area offers pristine beaches, water sports, and golf courses for a more resort-centric experience.
If you are looking for other activities around Onyx Hotel & Villa, check out the best deals on Traveloka: Recommended activities in Kepulauan Riau!

How to Get to Onyx Hotel & Villa from the Airport

Navigating your journey to Onyx Hotel & Villa is made convenient with several transportation options. The airport transfer service of Onyx Hotel & Villa ensures a seamless arrival.
  • Hotel Private Airport Transfer: The most convenient option, offering a direct and comfortable ride from Raja Haji Fisabilillah International Airport (TNJ) to the hotel. Estimated cost: PHP 1,000 - PHP 1,500. Pre-booking is recommended.
  • Taxi: Metered taxis are available at the airport. The journey to Onyx Hotel & Villa typically takes around 45 minutes. Estimated cost: PHP 500 - PHP 800, depending on traffic.
  • Ride-hailing Service: You can also book a ride through a ride-hailing service from the airport. The cost is comparable to a taxi.
For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Onyx Hotel & Villa

Choosing Onyx Hotel & Villa for your next getaway promises an experience filled with relaxation, adventure, and unparalleled hospitality.
  • Prime Location: Enjoy a tranquil setting with easy access to local culture and natural beauty.
  • Excellent Facilities: From a refreshing pool to a rejuvenating spa, all your needs are catered for.
  • Comfortable Accommodations: A variety of well-appointed rooms and villas ensure a perfect stay for every traveler.
  • Delicious Dining: Savor authentic local flavors and international cuisine at the on-site restaurants.
  • Exceptional Service: The dedicated staff are committed to making your stay memorable.
Discover the best Room availability at Onyx Hotel & Villa and start Planning your dream vacation. Booking Onyx Hotel & Villa is simple and convenient through Traveloka. Book budget hotels in Kepulauan Riau and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Onyx Hotel & Villa

Facility

  • Outdoor pool
  • Swimming pool
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Others

Activity & Leisure

  • Garden
  • Pool sun loungers
  • Outdoor pool

Guest Services

  • Bellboy service
  • 24-hour front desk
  • Concierge
  • 24-hour security
  • Luggage storage
  • Front desk
  • Tours
  • Porter

Transportation

  • Area shuttle
  • Secure parking
  • RV / Bus / Truck Parking
  • Theme park shuttle

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector
  • Printer

Accommodation Facilities

  • Rooftop terrace
  • Terrace
  • Smoking area
  • Family room
  • Car park

Public Facilities

  • Elevator
  • Safety deposit box
  • Coffee shop
  • Restaurant

Meals & Dining

  • Snack bar
  • Breakfast
  • Breakfast buffet
  • Café

Nearby Facilities

  • ATM/Bank
  • Launderette

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in Onyx Hotel & Villa

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Onyx Hotel & Villa
30
Number of floors in Onyx Hotel & Villa
3
Another facilities in Onyx Hotel & Villa
Garden, Pool sun loungers, Outdoor pool, Bellboy service, 24-hour front desk

Frequently asked question in Onyx Hotel & Villa

What is normal check-in & check-out time at Onyx Hotel & Villa?
The standard check-in time at Onyx Hotel & Villa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Onyx Hotel & Villa provide breakfast?
Yes, Onyx Hotel & Villa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Onyx Hotel & Villa?
Onyx Hotel & Villa is a 0.0-star hotel.
How many floors does Onyx Hotel & Villa have?
Onyx Hotel & Villa has 3 floors.
How many rooms are available at Onyx Hotel & Villa?
Onyx Hotel & Villa has 30 rooms in total.
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More Reviews from Other Guests in Onyx Hotel & Villa

8.9
Very Good
From 91 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about Onyx Hotel & Villa
All
Distance to City Center (6)
Family Friendly (5)
Staff Friendliness (5)
Ambiance (5)
Accessibility (4)
Wifi (4)
Room Space (4)
Bedroom (4)
Hotel Area (4)
Surroundings (3)
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Traveler Reviews Onyx Hotel & Villa

Number of reviews per page
20
40
Customer reviews
M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is not too far from the city center, which is convenient. However, the road leading to the hotel is very narrow. When two cars come from opposite directions, one of them has to stop or slow down to let the other pass. The road condition is also quite poor, with many potholes, making it feel more like driving through a plantation or rural area. At night, the road is very poorly lit, which can be quite challenging and uncomfortable. The breakfast options are also limited and need to be ordered in advance. On the positive side, the cleanliness, comfort, friendliness, and overall service are very good. The staff are welcoming, and overall I would still recommend this hotel. However, please pay more attention to the facilities and amenities. For example, the empty water gallon in the dispenser should be checked and replaced promptly.
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Ester K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff is super friendly and the atmosphere of staying at Onyx Hotel is also very comfortable and pleasant.
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R***a
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Very memorable stay here.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Very effective staycation here
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Very memorable stay at this hotel with family
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indah s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The hotel staff is friendly. So far, the environment is clean, but the swimming pool is dirty, so it's a shame you can't swim.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
Very cool. I recommend it.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel staff is very friendly, the hotel is also clean, the sanitary equipment is not complete.
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
It's very comfortable to stay here, those who want to stay in the TJ Uban area must choose Onyx..
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C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
Everything is perfect, it's close, only 2 minutes to Treasure Bay, and it's strategic, behind it there's a minimarket and lots of places to eat, and the best part is you can watch YouTube.
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R***y
icon-Leisure
Leisure
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8.5
/10
Reviewed 30 week(s) ago
Good service and facilities.. Location is not too far from the city center
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Rindi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
I swear this hotel is really good, very, very satisfying
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The rooms are big and comfortable, come with a closet and a mini safe. No mini bars though. The amenities are just enough; however, the soap dispensers were empty when we arrived, and we had to request a top-up. Location is good for us, but finding the road into the hotel was a bit difficult as the road is small, and there’s no signage to show the direction to the hotel. We had one small incident where the staff accidentally booked our room for 1 night instead of 2, and they asked us to switch rooms on the 2nd night, which we feel was inappropriate as the mistake was done by the staff. We did complain, and they decided not to push us to change rooms. Otherwise, we had a pleasant stay and would book again. We hope that the areas that are lacking could be improved the next time we visit.
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w***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Overall, it's OK. Only two points for Onyx management: 1. There's sometimes an unpleasant odor coming from the restrooms. 2. The swimming pool facilities are poorly maintained, with very dirty water.
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Verified Traveler
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8.5
/10
Reviewed 34 week(s) ago
We chose to stay in a Villa. It is cozy and spacious. What surprises me is the good food with a good price.
1 people find it helpful
Hansen a.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
The best hotel in Uban. Comfortable location, delicious breakfast, and a reasonable price with excellent room and breakfast amenities. I've stayed here more than twice and will stay again.
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A***s
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6.4
/10
Reviewed 41 week(s) ago
Service / service especially in the facility section is very lacking. I stayed and booked a villa type that already has a private pool, but when I checked in the pool in our villa unit was not ready, the water was dirty, it could not be used even until the next morning there were still staff who were busy cleaning the pool so we could not use the pool facilities until we checked out the next day, it's useless to provide facilities but can't be used. Even though it was included in the price we paid when booking. As a guest who has booked only knows and wants the facilities provided and offered to be ready when the guest has checked in, for any obstacles or problems it is the hotel's responsibility so the hotel should think about and provide a solution so that the guest is comfortable and not disappointed 😢 . When we were informed that our villa pool was dirty and we complained, the staff explained it with an unfriendly tone and facial expression that tended to be curt 👎. Because we complained, we were only given a small fruit platter (containing only watermelon, papaya, and pineapple, and the pineapple was really sour 😭). Another thing was, when we checked in, the bathroom smelled so bad that we kept spraying it with water freshener (even though we'd just arrived and hadn't used it yet). It was very disappointing. Even though we booked the highest room type in the hotel 😢😢😢😢😢 This is my very first experience staying in this hotel, and I'll never come back there again 👎👎👎
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1 people find it helpful
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
Riced is to dried & tomyam seafood over cooked. Overall good
2 people find it helpful
I***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
Safe, peaceful, smooth business trips.
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1 people find it helpful
N***l
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Leisure
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10.0
/10
Reviewed 57 week(s) ago
It's really exciting here because it's really that comfortable, the best, really
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