Regantris Hotel Surabaya

Hotels
8.6
/10
Very Good
5,316 reviews

What Guests Say About Their Stay

Distance To City Center (124)
Staff Friendliness (111)
Bedroom (105)
Bathroom (94)

A***a

10.0
/ 10
The room was clean and tidy, with complimentary snacks in the room (which not all hotels offer), a full range of toiletries, prompt and responsive customer service, and a delicious breakfast (I happened to be staying with my family, and everyone agreed it was delicious). I'd recommend staying here again in the future.
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J***n

9.4
/ 10
I've been staying here multiple times and will be back again because staying here [is] much better than any hotel I've tried before. Good job for all the staff, they are so helpful and kind. Also, the rooms were neat and huge, and the pillows [were] so good, [I] love it so much!

S***n

9.1
/ 10
Staying at the Regantris Hotel was a pleasure! Comfortable rooms, friendly staff, and complete amenities. Its strategic location in the city center makes it the perfect choice for a memorable stay.
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S***n

9.4
/ 10
Staying at Regantris Hotel is a truly enjoyable and memorable experience. From check-in to check-out, the friendly and professional staff create a warm atmosphere. Clean, comfortable rooms with a modern minimalist design create an elegant impression, while amenities like a swimming pool, gym, and lounge area are well-equipped. Breakfast is delicious and varied, with a tantalizing selection of local and international dishes. The hotel's unique and Instagrammable design is a highlight, making every corner feel special. With a strategic location in the city center, close to popular dining and tourist attractions, and a price that is commensurate with the quality of its services and facilities, Regantris Hotel truly offers a comfortable, memorable, and high-value stay.
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Reza A. D.

8.8
/ 10
The staff was great, and the room was clean and bright, with excellent room service.
In the Area
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Jl. Dr Soetomo 79-81, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Artotel Surabaya Regantris Hotel Surabaya is located in area / city Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Regantris Hotel Surabaya

Jl. Dr Soetomo 79-81, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
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Lobby Regantris Hotel Surabaya
Lobby 2 Regantris Hotel Surabaya

Discover More About Regantris Hotel Surabaya

Welcome to Regantris Hotel Surabaya, your premier destination for an unforgettable stay in the vibrant heart of Jawa Timur, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, making us the ideal choice for both business and leisure travelers. Discover the true essence of Surabaya with a stay that promises relaxation and memorable experiences. Room rates at Regantris Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Regantris Hotel Surabaya Location

Regantris Hotel Surabaya is strategically situated in the bustling district of Surabaya, Jawa Timur. Located at Jl. Dr Soetomo 79-81, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264 , our hotel offers easy access to the city's key attractions and business hubs. We are conveniently positioned approximately 30 minutes from Juanda International Airport (SUB) and a short drive from major transportation arteries, ensuring a seamless journey for our guests. The atmosphere surrounding Regantris Hotel Surabaya is one of dynamic urban energy, yet our location provides a tranquil retreat from the city's hustle and bustle, allowing for a peaceful and rejuvenating experience.

Regantris Hotel Surabaya Facilities & Services

Facilities for guests at Regantris Hotel Surabaya are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive offerings include:

  • Spacious and well-equipped meeting rooms for corporate events and conferences.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or unwinding after a long day.
  • A fully equipped fitness center to maintain your workout routine while traveling.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • On-site dining options offering a variety of culinary delights.
  • 24-hour front desk service to assist with any requests or inquiries.
  • Secure and convenient on-site parking facilities for guests with private vehicles.
  • Concierge services to help you plan your excursions and make the most of your time in Surabaya.

Regantris Hotel Surabaya Room Types

Explore the diverse room types of Regantris Hotel Surabaya, each meticulously designed to provide a sanctuary of comfort and style. We offer a range of accommodations to suit every preference, including:

  • Deluxe Room:

    Featuring a City View, these non-smoking rooms are perfect for solo travelers or couples seeking a comfortable and well-appointed space. Some Deluxe rooms may offer a bathtub for added relaxation.
  • Executive Room:

    Offering enhanced amenities and a City View, these rooms provide a sophisticated setting for business or leisure. Non-smoking options are available, and some rooms include a bathtub.
  • Suite:

    Our spacious Suites boast a City View and separate living areas, ideal for those desiring extra space and luxury. Non-smoking rooms are available, and all Suites feature a bathtub for an indulgent experience.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and comfort with a City View. Non-smoking options are available, and some Family Rooms may include a bathtub.

All rooms are designated as non-smoking to ensure a fresh and pleasant environment for all guests. Please inquire about specific room features, such as the presence of a bathtub, when making your reservation.

Regantris Hotel Surabaya Dining & Restaurants

Indulge your palate with the exquisite culinary offerings at Regantris Hotel Surabaya. Our on-site dining establishments provide a delightful gastronomic journey for every guest.

  • The Veranda Restaurant:

    Serving a delectable breakfast buffet daily from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 500. Enjoy a wide array of local and international breakfast favorites in a relaxed setting.
  • Sky Lounge:

    Open from 4:00 PM to 12:00 AM, the Sky Lounge offers a sophisticated ambiance for evening drinks and light snacks. Enjoy panoramic city views while unwinding. Estimated price per person for drinks and snacks starts at PHP 700.

Regantris Hotel Surabaya Nearby Attractions and Activities

Discover the vibrant city of Surabaya with its rich culture and exciting attractions, all easily accessible from Regantris Hotel Surabaya. Explore these popular destinations:

  • Tugu Pahlawan (Heroes Monument):

    A significant historical landmark commemorating the heroes of the Battle of Surabaya.
  • House of Sampoerna:

    A museum and former cigarette factory offering insights into the history of tobacco in Indonesia.
  • Surabaya Town Square (Sutos):

    A popular lifestyle and entertainment complex featuring shops, restaurants, and cafes.
  • Ampel Mosque and Bazaar:

    A historic mosque and vibrant market area, offering a glimpse into the city's religious and cultural heritage.
  • Cheng Ho Mosque:

    A beautiful mosque with distinct Chinese architectural influences, named after the famous Chinese admiral.

If you are looking for other activities around Regantris Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Regantris Hotel Surabaya from the Airport

Navigating your journey to Regantris Hotel Surabaya is made simple with various transportation options available from Juanda International Airport (SUB). Understanding the "Airport transfer service of Regantris Hotel Surabaya" and "How to get to Regantris Hotel Surabaya" will ensure a smooth arrival.

  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, we offer a private airport transfer service. Please contact the hotel in advance to arrange this service. Estimated cost: PHP 1,000 - PHP 1,500.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost: PHP 300 - PHP 500, depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app upon arrival at the designated pick-up zones. Estimated cost: PHP 250 - PHP 450.

For seamless travel arrangements, consider booking airport transfer services in advance through Traveloka or directly with Regantris Hotel Surabaya airport transfer.

Summary of Why You Should Choose to Stay at Regantris Hotel Surabaya

Choosing Regantris Hotel Surabaya means opting for a stay that combines comfort, convenience, and excellent value. Here’s why we are the perfect choice for your next trip:

  • Prime Location:

    Situated in a central and accessible area of Surabaya, making it easy to explore the city.
  • Comfortable Accommodations:

    A variety of well-appointed rooms designed for relaxation and productivity.
  • Excellent Facilities:

    From a swimming pool to meeting rooms, we cater to all your needs.
  • Attentive Service:

    Our dedicated staff are committed to ensuring a memorable and pleasant stay.
  • Great Value:

    Competitive pricing and special offers make Regantris Hotel Surabaya an attractive option.

Discover the best "Room availability at Regantris Hotel Surabaya" and start "Booking Regantris Hotel Surabaya" today. For a seamless booking experience, visit Traveloka. You can also explore options to Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices.

All facilities in Regantris Hotel Surabaya

Bar, Cafe and Lounge Regantris Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall Regantris Hotel Surabaya
Functional Hall
Lobby Regantris Hotel Surabaya
Lobby
Exterior Regantris Hotel Surabaya
Exterior
Bedroom Regantris Hotel Surabaya
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Tours

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • PRINTER

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

Transportation

  • Airport transfer
  • Limited parking
  • Valet parking

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Massage
  • Spa

Nearby Facilities

  • ATM/Banking

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Regantris Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 91,500/guest for extra breakfast.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Regantris Hotel Surabaya
85
Number of floors in Regantris Hotel Surabaya
6
Another facilities in Regantris Hotel Surabaya
Bellhop, Concierge, Early Check-in, Front desk, 24-hour Receptionist

Frequently asked question in Regantris Hotel Surabaya

What are available facilities at Regantris Hotel Surabaya?
There are top facilites at Regantris Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Regantris Hotel Surabaya?
The standard check-in time at Regantris Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Regantris Hotel Surabaya provide breakfast?
Yes, Regantris Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Regantris Hotel Surabaya?
Regantris Hotel Surabaya is a 3.0-star hotel.
How many floors does Regantris Hotel Surabaya have?
Regantris Hotel Surabaya has 6 floors.
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More Reviews from Other Guests in Regantris Hotel Surabaya

8.6
Very Good
From 5,316 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about Regantris Hotel Surabaya
All
Distance to City Center (64)
Staff Friendliness (63)
Bedroom (61)
Bathroom (56)
Hotel Area (50)
Accessibility (49)
Ambiance (48)
Room Space (48)
Check-in/out Time (41)
Surroundings (37)
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Traveler Reviews Regantris Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very satisfying stay here, overall good.
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K***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Nice city view, friendly staff.
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
All in all, the atmosphere, cleanliness, and good employees are really good.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Two stays here never disappoint.
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j***p
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Good hotel, good service, clean room.
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T***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly. There was a welcome drink too. The room was clean. They also provided four pillows. The bathroom was also clean. Unfortunately, there was only one. The door was a bit noisy when someone else entered the room. Otherwise, everything was fine.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable to stay, plus the breakfast is recommended.
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W***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel location is strategic and close to the city center.
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F***y
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The parking attendant was very friendly, really helping us park and carry our luggage. The receptionist was also very helpful. We were very comfortable in the lobby because it was very clean and fragrant. But when we got to the room, we were shocked. The walls were full of stains, the mattress was dusty, the AC was not cold. Is this the quality of Regantris? We've been to the Royal Regantris, for a similar price, but the quality was completely different from this. Please improve, because I see so far there are no bad reviews, meaning this is probably just my bad luck because I got a room that was poorly maintained.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Mr. Fahmi, This is a message from Regantris Hotel Surabaya. Thank you for taking the time to share your review of your stay with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment that allows us to continue striving to improve our services for all our guests. We hope to welcome you back to Regantris Hotel Surabaya on your next stay. Sincerely, Fajar Putra, Front Office Manager
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Best, friendly service and calm atmosphere.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A nice and comfortable place to stay for families 👍
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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susanah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent, a pleasant experience staying here
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Accommodation's Reply
08 Jun 2026
Dear Susanah, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Ulfa M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The telephone cable didn't work at first, so I had to go to the lobby if I needed anything, but it's still my regular hotel, the price and location are worth it.
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Accommodation's Reply
19 May 2026
Dear Ms. Ulfa Meilia, This is a message from Regantris Surabaya Hotel. Thank you for taking the time to share your review of your stay with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment we are making to further improve our services for all our guests. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager
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I***z
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Good, really good, at that price it's worth it
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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P***i
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8.2
/10
Reviewed 8 week(s) ago
Minus parking space for motorbike users.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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I***n
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Leisure
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8.5
/10
Reviewed 8 week(s) ago
Friendly staff, lots of food places, close to the station
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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P***a
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8.4
/10
Reviewed 9 week(s) ago
Much of the paint was peeling, and the black wallpaper hadn't been cleaned. While the lobby was nice, the rooms were just average. At least they were clean.
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Accommodation's Reply
19 May 2026
Dear Ms. Puspita Devi, From Regantris Hotel Surabaya, Thank you for taking the time to share your stay review with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment so that we can continue to strive to improve our services for all our guests. We hope to welcome you back to Regantris Hotel Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager
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Happy C.
icon-Transit
Transit
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10.0
/10
Reviewed 9 week(s) ago
The check-in process is fast, there is a deposit, the hotel area is clean and shady, and access is easy.
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Accommodation's Reply
19 May 2026
Dear Happy C., Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Nurdin L.
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10.0
/10
Reviewed 11 week(s) ago
Awesome, great atmosphere
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Accommodation's Reply
27 Apr 2026
Dear Mr. Nurdin L., Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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A***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 13 week(s) ago
The room was clean and tidy, with complimentary snacks in the room (which not all hotels offer), a full range of toiletries, prompt and responsive customer service, and a delicious breakfast (I happened to be staying with my family, and everyone agreed it was delicious). I'd recommend staying here again in the future.
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2 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Mr./Ms. A*a, This is a message from Regantris Surabaya Hotel: Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Number of reviews per page
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Exterior 4 Regantris Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 5,316 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about Regantris Hotel Surabaya
All
Distance to City Center (64)
Staff Friendliness (63)
Bedroom (61)
Bathroom (56)
Hotel Area (50)
Accessibility (49)
Ambiance (48)
Room Space (48)
Check-in/out Time (41)
Surroundings (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Regantris Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very satisfying stay here, overall good.
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K***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Nice city view, friendly staff.
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
All in all, the atmosphere, cleanliness, and good employees are really good.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Two stays here never disappoint.
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j***p
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Good hotel, good service, clean room.
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T***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly. There was a welcome drink too. The room was clean. They also provided four pillows. The bathroom was also clean. Unfortunately, there was only one. The door was a bit noisy when someone else entered the room. Otherwise, everything was fine.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable to stay, plus the breakfast is recommended.
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W***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel location is strategic and close to the city center.
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F***y
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The parking attendant was very friendly, really helping us park and carry our luggage. The receptionist was also very helpful. We were very comfortable in the lobby because it was very clean and fragrant. But when we got to the room, we were shocked. The walls were full of stains, the mattress was dusty, the AC was not cold. Is this the quality of Regantris? We've been to the Royal Regantris, for a similar price, but the quality was completely different from this. Please improve, because I see so far there are no bad reviews, meaning this is probably just my bad luck because I got a room that was poorly maintained.
Read More
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Mr. Fahmi, This is a message from Regantris Hotel Surabaya. Thank you for taking the time to share your review of your stay with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment that allows us to continue striving to improve our services for all our guests. We hope to welcome you back to Regantris Hotel Surabaya on your next stay. Sincerely, Fajar Putra, Front Office Manager
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Best, friendly service and calm atmosphere.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Verified Traveler
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10.0
/10
Reviewed 6 week(s) ago
A nice and comfortable place to stay for families 👍
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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susanah
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10.0
/10
Reviewed 6 week(s) ago
Excellent, a pleasant experience staying here
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Accommodation's Reply
08 Jun 2026
Dear Susanah, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Ulfa M.
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Leisure
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8.4
/10
Reviewed 6 week(s) ago
The telephone cable didn't work at first, so I had to go to the lobby if I needed anything, but it's still my regular hotel, the price and location are worth it.
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Accommodation's Reply
19 May 2026
Dear Ms. Ulfa Meilia, This is a message from Regantris Surabaya Hotel. Thank you for taking the time to share your review of your stay with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment we are making to further improve our services for all our guests. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager
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I***z
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8.5
/10
Reviewed 8 week(s) ago
Good, really good, at that price it's worth it
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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P***i
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8.2
/10
Reviewed 8 week(s) ago
Minus parking space for motorbike users.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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I***n
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Leisure
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8.5
/10
Reviewed 8 week(s) ago
Friendly staff, lots of food places, close to the station
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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P***a
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8.4
/10
Reviewed 9 week(s) ago
Much of the paint was peeling, and the black wallpaper hadn't been cleaned. While the lobby was nice, the rooms were just average. At least they were clean.
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Accommodation's Reply
19 May 2026
Dear Ms. Puspita Devi, From Regantris Hotel Surabaya, Thank you for taking the time to share your stay review with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment so that we can continue to strive to improve our services for all our guests. We hope to welcome you back to Regantris Hotel Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager
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Happy C.
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Transit
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10.0
/10
Reviewed 9 week(s) ago
The check-in process is fast, there is a deposit, the hotel area is clean and shady, and access is easy.
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Accommodation's Reply
19 May 2026
Dear Happy C., Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Nurdin L.
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10.0
/10
Reviewed 11 week(s) ago
Awesome, great atmosphere
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Accommodation's Reply
27 Apr 2026
Dear Mr. Nurdin L., Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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A***a
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
The room was clean and tidy, with complimentary snacks in the room (which not all hotels offer), a full range of toiletries, prompt and responsive customer service, and a delicious breakfast (I happened to be staying with my family, and everyone agreed it was delicious). I'd recommend staying here again in the future.
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2 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Mr./Ms. A*a, This is a message from Regantris Surabaya Hotel: Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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