Resort Prima Cipayung

Resorts
Preferred Partner
8.5
/10
Very Good
1,231 reviews

What Guests Say About Their Stay

Staff Friendliness (60)
Room Space (60)
Accessibility (58)
Bedroom (48)

Rahmat H.

10.0
/ 10
A comfortable place, not far from the main road, and quiet. The swimming pool is clean and child-friendly. The rooms are spacious, although there are a few drawbacks, but they are more than compensated for. The breakfast is delicious. Thank you, and I'll be back next time I visit Puncak, God willing. Thank you to all the friendly hotel staff.
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Alvin P.

9.4
/ 10
This is my second stay here. It's a peaceful, serene place, right next to Cimory and close to other tourist attractions. Spacious rooms with bathtubs, a swimming pool, ample parking, and the sound of the flowing water in the back of the river. The view is even more beautiful.
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mustika y.

10.0
/ 10
Cheap prices can get super complete accommodation, spacious rooms, clean and comfortable, there is a bathtub, balcony, living room, garden, swimming pool, fish pond, large parking area, easy access close to our center, there is a river so the sound is cool
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deddy r.

10.0
/ 10
highly recommended for family vacations, the swimming pool is clean, there is a slide, the staff is friendly.. you can check in at 12 noon, the rooms are spacious, the water heater works, the atmosphere is calm, close to Cimory dairy land, you can walk.
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PT Navitas P.

8.8
/ 10
Cool really for the holidays, the pool is cool, there is a stream also diresort this, really soothe the soul.
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In the Area
See Map
Jl. Raya Puncak Km. 20 Cipayung Girang, Mega Mendung Puncak, Bogor, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Resort Prima Cipayung is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Resort Prima Cipayung

Jl. Raya Puncak Km. 20 Cipayung Girang, Mega Mendung Puncak, Bogor, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby Resort Prima Cipayung
Lobby 2 Resort Prima Cipayung

Discover More About Resort Prima Cipayung

Resort Prima Cipayung offers a serene escape in the heart of Jawa Barat, Indonesia, providing a perfect blend of relaxation and adventure for every traveler. Whether you're seeking a peaceful getaway or an exciting exploration of the region, Resort Prima Cipayung is your ideal destination. Room rates at Resort Prima Cipayung start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Resort Prima Cipayung Location

Nestled in the picturesque Puncak area, Resort Prima Cipayung is conveniently situated at Jl. Raya Puncak Km. 20 Cipayung Girang, Mega Mendung Puncak, Bogor, Megamendung, Puncak, Jawa Barat, Indonesia, 16770. This prime location places you approximately 2-3 hours away from the bustling city center of Jakarta, depending on traffic conditions, and is easily accessible via the Jagorawi Toll Road. The atmosphere surrounding Resort Prima Cipayung is one of tranquility and natural beauty, offering a refreshing contrast to urban life. It's an ideal spot for those looking to unwind amidst lush greenery and cool mountain air, yet remains close enough to local attractions for convenient exploration.

Resort Prima Cipayung Facilities & Services

Facilities for guests at Resort Prima Cipayung are designed to enhance your stay and cater to all your needs.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 6:00 PM, with no additional fees.
  • A dedicated children's play area, ensuring fun for the little ones. Open from 8:00 AM to 5:00 PM, free of charge.
  • Complimentary Wi-Fi access throughout the resort, keeping you connected.
  • Ample free parking space is available for guests arriving by car.
  • A 24-hour front desk service to assist with any queries or requests.
  • Room service is available from 7:00 AM to 10:00 PM, with a minimal service charge of PHP 50 per order.
  • Laundry and dry cleaning services are offered at a rate of PHP 100 per kilogram.

Resort Prima Cipayung Room Types

Discover a range of comfortable accommodations with the diverse room types of Resort Prima Cipayung, designed to suit different preferences and group sizes.
  • Deluxe Room:

    Offering a Garden View, these non-smoking rooms are perfect for couples or solo travelers. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Room:

    With a City View, these rooms provide a comfortable space for business or leisure travelers. Non-smoking.
  • Family Suite:

    Ideal for families, these spacious suites offer ample room to relax and enjoy the Garden View. Non-smoking.
  • Prima Suite:

    The most luxurious option, featuring a stunning Garden View and a private balcony. This suite includes a bathtub for an indulgent experience. Non-smoking.
Resort Prima Cipayung does not currently offer pet-friendly rooms.

Resort Prima Cipayung Dining & Restaurants

Savor delightful culinary experiences at Resort Prima Cipayung's dining venues, offering a variety of flavors to please every palate.
  • The Garden Cafe:

    Open daily from 7:00 AM to 10:00 PM, this casual cafe serves a selection of Indonesian and international dishes. Estimated price per person is PHP 300-500.
  • The Peak Restaurant:

    Offering panoramic views, this restaurant is open for lunch from 12:00 PM to 3:00 PM and dinner from 6:00 PM to 10:00 PM. Enjoy a fine dining experience with an estimated price per person of PHP 600-900.
  • Lobby Lounge:

    A cozy spot for coffee, tea, and light snacks, open from 9:00 AM to 11:00 PM. Prices range from PHP 100-250.

Resort Prima Cipayung Nearby Attractions and Activities

Explore the natural beauty and local charm surrounding Resort Prima Cipayung with these popular nearby attractions.
  • Taman Safari Indonesia:

    A renowned wildlife park where you can see a variety of animals in their natural habitats.
  • Puncak Pass:

    Famous for its scenic viewpoints and cool climate, offering breathtaking vistas of the surrounding tea plantations.
  • Kebun Teh Gunung Mas:

    Experience the lush green tea plantations and learn about tea production.
  • Little Venice Kota Bunga:

    A charming replica of Venice, offering boat rides and picturesque scenery.
  • Bogor Botanical Gardens:

    A vast and beautiful garden showcasing a diverse collection of flora, located a short drive away.
If you are looking for other activities around Resort Prima Cipayung, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to Resort Prima Cipayung from the Airport

Navigating your journey to Resort Prima Cipayung is straightforward, with several convenient options available. The airport transfer service of Resort Prima Cipayung can be arranged for a seamless arrival.
  • Private Car/Taxi:

    From Soekarno-Hatta International Airport (CGK), you can hire a metered taxi or use a ride-hailing service. The journey typically takes 2-3 hours, with an estimated cost of PHP 800-1200, depending on traffic.
  • Hotel Airport Transfer:

    For ultimate convenience, you can pre-book the Resort Prima Cipayung airport transfer service directly through Traveloka. This service offers a comfortable and hassle-free journey to the resort. Contact the hotel for specific rates and booking procedures.
  • Rental Car:

    If you prefer to drive yourself, car rental services are available at the airport. This provides flexibility to explore the region at your own pace.
For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at Resort Prima Cipayung

Choosing Resort Prima Cipayung for your next getaway promises a memorable experience filled with comfort, natural beauty, and excellent service.
  • Prime Location:

    Enjoy the serene Puncak environment while being within reach of key attractions.
  • Excellent Facilities:

    From a refreshing swimming pool to a children's play area, there's something for everyone.
  • Comfortable Accommodations:

    A variety of room types ensure a pleasant stay for all guests.
  • Delicious Dining:

    Savor local and international flavors at the on-site restaurants.
  • Convenient Access:

    Easy to reach from major transportation hubs.
Discover the best Room availability at Resort Prima Cipayung and start Planning your trip today. For seamless Booking Resort Prima Cipayung, visit Traveloka. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in Resort Prima Cipayung

Swimming Pool Resort Prima Cipayung
Swimming Pool
Fitness Center Resort Prima Cipayung
Fitness Center
Functional Hall Resort Prima Cipayung
Functional Hall
Lobby Resort Prima Cipayung
Lobby
Exterior Resort Prima Cipayung
Exterior

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Express check-in
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • 24-hour Receptionist

Things to Do

  • Children play area
  • Massage
  • Outdoor pool
  • TV lounge

Public Facilities

  • Coffee shop
  • Restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

General

  • AC
  • Banquet
  • Family room

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Food and Drinks

  • Breakfast

Connectivity

  • Internet point

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Resort Prima Cipayung

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Resort Prima Cipayung
32
Number of floors in Resort Prima Cipayung
2
Another facilities in Resort Prima Cipayung
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Resort Prima Cipayung

What are available facilities at Resort Prima Cipayung?
There are top facilites at Resort Prima Cipayung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Resort Prima Cipayung?
The standard check-in time at Resort Prima Cipayung is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Resort Prima Cipayung provide breakfast?
Yes, Resort Prima Cipayung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Resort Prima Cipayung?
Resort Prima Cipayung is a 2.0-star hotel.
How many floors does Resort Prima Cipayung have?
Resort Prima Cipayung has 2 floors.
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More Reviews from Other Guests in Resort Prima Cipayung

8.5
Very Good
From 1,231 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.0

Location

8.7

Service and Facilites

8.5

People often mention about Resort Prima Cipayung
All
Accessibility (59)
Staff Friendliness (53)
Bedroom (52)
Bathroom (52)
Ambiance (51)
Room Space (51)
Hotel Area (45)
Check-in/out Time (41)
Surroundings (40)
Family Friendly (40)
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Traveler Reviews Resort Prima Cipayung

Number of reviews per page
20
40
Customer reviews
Profile Picture
Dhittya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 day(s) ago
The bed sheet is only one layer and comes directly with the duvet, and the duvet seems worn and a bit itchy.
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable. For access into the alley. Close to Cimory. If you want to find food close to everywhere, you can also use Grab. You can also order food at the hotel, but the chef is not on standby until the evening, so you can only order food until noon if you want to order at the hotel. There is a children's pool. My deluxe room had a bathtub. Unfortunately, the bathroom lights were dim, the light was yellow. Suggestion to change the light bulb to white so that it is bright. Hot water is also available. The room is very spacious, there are also many sockets. Fried rice food is delicious. Breakfast can also be delivered to the room. Next time I go to the Puncak area again, I will stay here again. The children are happy staying here.
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Samuel A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff is very friendly, the rooms are clean, the swimming pool is clean, and the atmosphere is really nice because the hotel is very close to the river.
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Rahmat H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A comfortable place, not far from the main road, and quiet. The swimming pool is clean and child-friendly. The rooms are spacious, although there are a few drawbacks, but they are more than compensated for. The breakfast is delicious. Thank you, and I'll be back next time I visit Puncak, God willing. Thank you to all the friendly hotel staff.
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Shancay K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff is friendly and very efficient.
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sodiki a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is responsive and friendly. The hotel is clean and away from the noise of traffic. There's a river behind the hotel, which is great.
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Adrian
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is ok, the staff is friendly, the room is clean, the view is also ok, please maintain it...
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 8 week(s) ago
The staff was friendly enough, but my room was less than comfortable. The bathroom had cobwebs and the bathtub wasn't clean.
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1 people find it helpful
D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Good................... .......
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1 people find it helpful
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The bathroom and room are full of ants
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful upon check-in.
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1 people find it helpful
K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 12 week(s) ago
I will not choose this resort again, yesterday because I ran out of hotels. From the first time I arrived, I was disappointed because it was written in the request that the connecting room, but instead it was upstairs and downstairs, knowing that 1 room was enough because 1 room was occupied by the elderly and children, it was dangerous right... Then the first floor room was leaking in the corner and was very dusty, the electric kettle was not given a new and dry one but there was water filled with the previous guest's water it seemed, then the complaint was a bit slow to respond, the public facilities needed maintenance because it couldn't be used optimally, the edge of the pool was mossy and the water was cloudy and not clear. In the bathroom, the water was also yellow... And the worst thing was that during breakfast you were not allowed to add even just a fried egg, this is the first time I found a hotel for breakfast like getting a box of rice is limited, the choices were only mediocre fried rice, fried noodles, fried eggs, toast with only chocolate and pineapple jam that was made by myself, green bean porridge and other orange drinks and coffee tea were normal. The staff are friendly except during breakfast... And the cleanliness is not taken care of, the floors that have been muddy from guests swimming in the corridors of the rooms are not immediately mopped, it is dangerous to slip, the cleaning staff are never seen... Ahhh never mind this short story because I am so disappointed.
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4 people find it helpful
Husnafita
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Thank God, our staycation there was a really nice hotel. The service was quite satisfactory, and my kids were very happy. I'd love to stay there again next time I go on vacation.
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Tri W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Found out about this resort through TikTok and booked it through the app. Checked in during a long weekend. Arrived around 3 PM. Checked in the bathroom, only one towel was available and the floor was still wet, causing my child to slip. Called the receptionist to ask for another towel and a mat, but they were still drying. An hour later, the towels and mat were delivered. The receptionist was very friendly. Booked well in advance to request a poolside room with twin beds, and they were indeed given one. The breakfast menu wasn't varied, but it was quite good. The view here is beautiful, you can see the river, there is a swimming pool, and the sound of birds makes it comfortable. Overall, it was a comfortable stay, the only suggestion is that the bathroom be dried as much as possible before new guests enter the room. Oh yes, the Wi-Fi is also intermittent. Thank you
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Aji Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The service is very good, the hotel staff is friendly and the location is very strategic with culinary and kids friendly.
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Arif S.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 13 week(s) ago
Not comfortable & very poor cleanliness, toilet smells of urine
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Toni A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 13 week(s) ago
Upon arrival: 1. No bath towels. After complaining, one was delivered with instructions that another would be coming, but by the time we checked out, it was still missing. 2. The toilet mat was wet. 3. The shower was broken, and the staff finally managed to fix it by using a plastic wedge. 4. I booked a pool view room with a queen bed well in advance. I got a parking lot view with a double single bed. 5. I requested a room change, but the staff explained that they had knocked on the room and called but there was no answer. My whole family was waiting for news from the staff in the room, conscious, not asleep or even unconscious. 6. The balcony area, sheets, sink, toilet, and pillows were dirty. 7. The room leaked when it rained. 8. The food was mediocre. 9. There was only one balcony chair instead of two, and when asked about it, they said, "I don't know." 10. The electric kettle was dirty and still had water in it. We hope this short review inspires the management or those who plan to stay here.
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Nurdin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The atmosphere is really ok.. I don't regret staying here.
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Shinta I. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The staff is very helpful, kind, friendly, and informative. The place is absolutely beautiful. I will go back here someday.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel staff was friendly, but we didn't get slippers. The TV was still a tube, and the Wi-Fi wouldn't connect. When we tried to fill the bathtub in the morning, there wasn't much hot water, so we only used about a quarter of the bath. Other than that, it was fine.
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Exterior 4 Resort Prima Cipayung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 1,231 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.0

Location

8.7

Service and Facilites

8.5

People often mention about Resort Prima Cipayung
All
Accessibility (59)
Staff Friendliness (53)
Bedroom (52)
Bathroom (52)
Ambiance (51)
Room Space (51)
Hotel Area (45)
Check-in/out Time (41)
Surroundings (40)
Family Friendly (40)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Resort Prima Cipayung

Number of reviews per page
20
40
Customer reviews
Profile Picture
Dhittya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 day(s) ago
The bed sheet is only one layer and comes directly with the duvet, and the duvet seems worn and a bit itchy.
Translated by Google Icon
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Find this review helpful?
n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable. For access into the alley. Close to Cimory. If you want to find food close to everywhere, you can also use Grab. You can also order food at the hotel, but the chef is not on standby until the evening, so you can only order food until noon if you want to order at the hotel. There is a children's pool. My deluxe room had a bathtub. Unfortunately, the bathroom lights were dim, the light was yellow. Suggestion to change the light bulb to white so that it is bright. Hot water is also available. The room is very spacious, there are also many sockets. Fried rice food is delicious. Breakfast can also be delivered to the room. Next time I go to the Puncak area again, I will stay here again. The children are happy staying here.
Read More
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Samuel A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff is very friendly, the rooms are clean, the swimming pool is clean, and the atmosphere is really nice because the hotel is very close to the river.
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Rahmat H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A comfortable place, not far from the main road, and quiet. The swimming pool is clean and child-friendly. The rooms are spacious, although there are a few drawbacks, but they are more than compensated for. The breakfast is delicious. Thank you, and I'll be back next time I visit Puncak, God willing. Thank you to all the friendly hotel staff.
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Shancay K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff is friendly and very efficient.
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sodiki a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is responsive and friendly. The hotel is clean and away from the noise of traffic. There's a river behind the hotel, which is great.
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Adrian
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is ok, the staff is friendly, the room is clean, the view is also ok, please maintain it...
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 8 week(s) ago
The staff was friendly enough, but my room was less than comfortable. The bathroom had cobwebs and the bathtub wasn't clean.
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1 people find it helpful
D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Good................... .......
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1 people find it helpful
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The bathroom and room are full of ants
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful upon check-in.
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1 people find it helpful
K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 12 week(s) ago
I will not choose this resort again, yesterday because I ran out of hotels. From the first time I arrived, I was disappointed because it was written in the request that the connecting room, but instead it was upstairs and downstairs, knowing that 1 room was enough because 1 room was occupied by the elderly and children, it was dangerous right... Then the first floor room was leaking in the corner and was very dusty, the electric kettle was not given a new and dry one but there was water filled with the previous guest's water it seemed, then the complaint was a bit slow to respond, the public facilities needed maintenance because it couldn't be used optimally, the edge of the pool was mossy and the water was cloudy and not clear. In the bathroom, the water was also yellow... And the worst thing was that during breakfast you were not allowed to add even just a fried egg, this is the first time I found a hotel for breakfast like getting a box of rice is limited, the choices were only mediocre fried rice, fried noodles, fried eggs, toast with only chocolate and pineapple jam that was made by myself, green bean porridge and other orange drinks and coffee tea were normal. The staff are friendly except during breakfast... And the cleanliness is not taken care of, the floors that have been muddy from guests swimming in the corridors of the rooms are not immediately mopped, it is dangerous to slip, the cleaning staff are never seen... Ahhh never mind this short story because I am so disappointed.
Read More
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4 people find it helpful
Husnafita
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Thank God, our staycation there was a really nice hotel. The service was quite satisfactory, and my kids were very happy. I'd love to stay there again next time I go on vacation.
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Tri W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Found out about this resort through TikTok and booked it through the app. Checked in during a long weekend. Arrived around 3 PM. Checked in the bathroom, only one towel was available and the floor was still wet, causing my child to slip. Called the receptionist to ask for another towel and a mat, but they were still drying. An hour later, the towels and mat were delivered. The receptionist was very friendly. Booked well in advance to request a poolside room with twin beds, and they were indeed given one. The breakfast menu wasn't varied, but it was quite good. The view here is beautiful, you can see the river, there is a swimming pool, and the sound of birds makes it comfortable. Overall, it was a comfortable stay, the only suggestion is that the bathroom be dried as much as possible before new guests enter the room. Oh yes, the Wi-Fi is also intermittent. Thank you
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Aji Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The service is very good, the hotel staff is friendly and the location is very strategic with culinary and kids friendly.
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Arif S.
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6.4
/10
Reviewed 13 week(s) ago
Not comfortable & very poor cleanliness, toilet smells of urine
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Toni A.
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5.7
/10
Reviewed 13 week(s) ago
Upon arrival: 1. No bath towels. After complaining, one was delivered with instructions that another would be coming, but by the time we checked out, it was still missing. 2. The toilet mat was wet. 3. The shower was broken, and the staff finally managed to fix it by using a plastic wedge. 4. I booked a pool view room with a queen bed well in advance. I got a parking lot view with a double single bed. 5. I requested a room change, but the staff explained that they had knocked on the room and called but there was no answer. My whole family was waiting for news from the staff in the room, conscious, not asleep or even unconscious. 6. The balcony area, sheets, sink, toilet, and pillows were dirty. 7. The room leaked when it rained. 8. The food was mediocre. 9. There was only one balcony chair instead of two, and when asked about it, they said, "I don't know." 10. The electric kettle was dirty and still had water in it. We hope this short review inspires the management or those who plan to stay here.
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Nurdin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The atmosphere is really ok.. I don't regret staying here.
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Shinta I. P.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The staff is very helpful, kind, friendly, and informative. The place is absolutely beautiful. I will go back here someday.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel staff was friendly, but we didn't get slippers. The TV was still a tube, and the Wi-Fi wouldn't connect. When we tried to fill the bathtub in the morning, there wasn't much hot water, so we only used about a quarter of the bath. Other than that, it was fine.
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