How many rooms are available at Serela Cihampelas?

Serela Cihampelas has 80 rooms in total.

Does Serela Cihampelas provide parking?

Yes, Serela Cihampelas provides parking. Please confirm details directly with the hotel.

What do past guests say about Serela Cihampelas?

Serela Cihampelas is well-known for its Location, Service and Facilites, Meal, as reviewed by verified Traveloka guests.

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Serela Cihampelas

Name: Serela Cihampelas
Address: Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131, Jalan Cihampelas No. 147, Jawa Barat, 40131, Indonesia
Rating: 8.6

Hotels

Preferred Partner

8.6

/10

Very Good

6,519 reviews

What Guests Say About Their Stay

Staff Friendliness (122)

Surroundings (120)

Distance To City Center (114)

Accessibility (114)

Hagil R.

10.0

/ 10

The hotel smells good, is clean, the staff are very friendly and polite, this hotel is the best, recommended. It's also close to everywhere, next time I go to Bandung, I'll stay here again, yuuuuuu Serela Hotel Cihampelas 🥰

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Umi C.

8.5

/ 10

Hotel in the city center with good service. Friendly starting from the receptionist, security guards and waiters, all are friendly. Clean, the food is also delicious and varied. Recommended

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Ika W.

9.7

/ 10

The location is very strategic, in front of the Ciwalk entrance. The staff are friendly, the rooms are spacious and clean. And thank God I got a room in the corner with lots of glass so I could see the view of the Cihampelas terrace, Pasopati bridge.

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SEPTRIANA

10.0

/ 10

A really perfect place to stay.. and the Cihampelas Walk is right in the corner... really love it..!!

Fikri B. P.

10.0

/ 10

The recommended hotel for holidays around Ciwalk is just crossing, the hotel staff is friendly and professional. Markotop standby top security continues to get in and out of the car👍

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In the Area

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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Serela Cihampelas by KAGUM Hotels Serela Cihampelas is located in area / city Cihampelas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Serela Cihampelas

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Serela Cihampelas

Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131

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Discover More About Serela Cihampelas

note: hotel was previously named Serela Cihampelas by KAGUM Hotels

Location

Serela Cihampelas is located in area / city Cihampelas.

About Serela Cihampelas

Are you a shopaholic? Staying at Serela Cihampelas will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Cihampelas.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Cihampelas exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serela Cihampelas is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serela Cihampelas is the right place to stay.

All facilities in Serela Cihampelas

Functional Hall

Common Space

Lobby

CleanAccommodation

Exterior

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Multilingual staff

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Public Facilities

Parking
Elevator
Restaurant
Safety deposit box
WiFi in public area

Business Facilities

Business center
Meeting facilities
Projector

General

AC
Non-smoking room

Food and Drinks

Buffet breakfast

Things to Do

Massage

Transportation

Valet parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Serela Cihampelas

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serela Cihampelas	80
Number of floors in Serela Cihampelas	7
Another facilities in Serela Cihampelas	ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in Serela Cihampelas

What are available facilities at Serela Cihampelas?

There are top facilites at Serela Cihampelas such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Serela Cihampelas?

The standard check-in time at Serela Cihampelas is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Serela Cihampelas provide breakfast?

Yes, Serela Cihampelas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Serela Cihampelas?

Serela Cihampelas is a 3.0-star hotel.

How many floors does Serela Cihampelas have?

Serela Cihampelas has 7 floors.

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More Reviews from Other Guests in Serela Cihampelas

Overall Ratings & Reviews Serela Cihampelas

Traveloka (6,453)

Other sources (66)

8.7

Very Good

From 6,453 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.3

Meal

8.4

Location

9.0

Service and Facilites

8.5

People often mention about Serela Cihampelas

All

Bedroom (98)

Staff Friendliness (95)

Distance to City Center (93)

Ambiance (93)

Surroundings (92)

Accessibility (92)

Bathroom (86)

Taste (69)

Room Space (66)

Variety (62)

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Traveler Reviews Serela Cihampelas

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Customer reviews

novita

8.4

/10

Reviewed 2 week(s) ago

The food is not tasty and not very varied, for the price of 800 thousand, it only has fried rice, there is not even something as simple as white rice.

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Verified Traveler

8.5

/10

Reviewed 3 week(s) ago

The menu variety has been increased, and the car parking arrangement could be better, so it is not difficult to get out.

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R***i

Staycation

10.0

/10

Reviewed 4 week(s) ago

Please clean the room if you're having guests. At least add some air freshener. It smells really musty when you walk in.

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R***L

Business

10.0

/10

Reviewed 4 week(s) ago

Awesome, but really awesome, clean etc.

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Ulie W.

10.0

/10

Reviewed 6 week(s) ago

Good location, near to anywhere... Cozy place.

1 people find it helpful

N***s

8.5

/10

Reviewed 7 week(s) ago

The staff was friendly and suggested replacing the toilet bowls as many were damaged.

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N***s

Leisure

8.8

/10

Reviewed 7 week(s) ago

Okay, just a suggestion to replace the toilet seat because some of it is damaged.

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1 people find it helpful

Hagil R.

Leisure

10.0

/10

Reviewed 7 week(s) ago

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1 people find it helpful

RYAN S.

8.4

/10

Reviewed 7 week(s) ago

The telephone cable was broken, there were ants in the room, but the hotel is in a good location, and the staff service is also very good.

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D***y

Leisure

8.8

/10

Reviewed 7 week(s) ago

Strategically located, comfortable hotel, with a room with a spacious enclosed balcony. The food is limited in variety but tasty, but the phone from the room doesn't work to contact the operator/customer service.

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y***r

10.0

/10

Reviewed 7 week(s) ago

Highly recommended from hotel service to security

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L***a

Leisure

9.0

/10

Reviewed 7 week(s) ago

Stayed two days before Eid, very satisfying from the room and bathroom. Basic amenities soap, shampoo, toothbrush & toothpaste only. Shower cap was missing even though there was a shower. Towels were quite thick and absorbent. Old-fashioned room interior, AC in good condition, soft & comfortable mattress. Warm lobby, AC reduced, breakfast taste & variety are less than standard. The worst is the narrow parking lot. Friction with motorbikes. The staff tried their best to squeeze in the parking lot but it was uncomfortable when leaving having to wait for 2-3 cars to be moved. Deposit 50,000 for the key must be accompanied by a receipt. Otherwise the staff will wait until they get it even though the key is ready to be returned. Even though there is only 1 room card. Yes, that's the downside.

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p***t

Business

9.1

/10

Reviewed 8 week(s) ago

Room is ok, close to shopping center.

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Verified Traveler

Leisure

9.7

/10

Reviewed 8 week(s) ago

The room is very comfortable, the bathroom is clean

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1 people find it helpful

H***k

Business

9.4

/10

Reviewed 13 week(s) ago

Closest to Ciwalk, the motorbike parking area gets rained on, helmets have to be brought to the room, or left in the lobby

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W***a

9.7

/10

Reviewed 13 week(s) ago

Strategic location, no need to worry about what to eat

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1 people find it helpful

S***o

Business

10.0

/10

Reviewed 14 week(s) ago

The hotel staff is friendly, the room is clean and non-smoking, the breakfast is quite good, I got a room on the 6th floor, because the smoking area is on the 7th floor, so if I want to smoke I have to go up one floor.

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1 people find it helpful

Tulus S.

Leisure

8.5

/10

Reviewed 15 week(s) ago

The room was clean and the location was very strategic. It was comfortable and pleasant.

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3 people find it helpful

Verified Traveler

Staycation

9.1

/10

Reviewed 17 week(s) ago

Serella has become a regular for our family, thanks to its super-strategic location across from a popular mall, surrounded by numerous food stalls, and of course, reasonable prices. Parking is a bit tricky, but don't worry, there's valet service and key safekeeping.

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2 people find it helpful

A***r

Leisure

8.7

/10

Reviewed 17 week(s) ago

A hotel with various price variants, with the attraction of being close to the city center, a step towards Jalan Cihampelas, the service is okay, but the parking lot is quite narrow when it's full, and the water heater doesn't work properly, the hot water doesn't feel warm, in fact it's hotter if the water is left for 1 hour in the sun.

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.