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Sheraton Bandung Hotel and Tower

Jalan Ir Haji Juanda No 390, Bandung, Indonesia, 40135
8.7/10Very Good
According to 411 guests
Good and comfort place to stay
Meralda S.
See all reviews
Based on 491 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Manufacturing Polytechnic Bandung
(0.39 km)
West Java Culture Park
(0.48 km)
Dago Golf Course
(1.06 km)
Parahyangan Catholic University
(1.63 km)
Currently searching (0 %)
Review by Traveloka users
Very Good

214 Traveloka customers have stayed in this hotel and given reviews:

Sheraton is not a bad hotel, neither is it a great one. But it could be much better that it is now with hardly any efforts. 1. the building is not friendly for people with any walking problems, stairs and stairs! The restaurant is not easily accessible from some parts of the building without going outside by the pool, try that in rainy weather. 2. The bathrooms are beautiful but they are legal problems waiting to happen. Beautiful tiles that are slippery like an ice skating rink. 3. The room was for two people everything in the bathroom is geared for 1 person: one bath robe, one place to hang towels. There is just one chair to sit to work and the aircon blows right at you at that. 4. The breakfast time is pure bedlam and disorganized though some staff members are trying their best. Why not have a small, separate section for people ordering a la carte instead of buffet? Food quality is quite good especially for dinner, but presentation and serving is something else: these are good young people willing to please but you need to provide better training training. We tried both steaks on the menu: what a shame of excellent beef. The steaks were cut thinner than a flank steak but as wide as a pancake. why not cut them thick and small, you should know better on how to treat good meat. We ordered marguarita's and Paris van Java. Good grief ! Train your bartenders! The marguarita's were obviously tequilla mixed with an artificial sweetener and not with Triple Sec or Cointreau or Drambuie or any decent orange liqueur. The first Paris van Java is ok and interesting but the second one has no resemblance what-so-ever to the first! Bartender has no idea what he was doing! 5. Overall: Not a topnotch hotel but easy to improve. A good vacation hotel for families with children with nice, friendly and helpful staff. Slightly overpriced compared to other hotels in Jakarta or Bandung or Surabaya of the same grouping. Not a good place for business people or journalists,location does not help.
Good services, fast response.
Relaxing with beautiful garden. Easy check in and check out. Friendly staff
It's good hotel for family vacation.
Comfy to stay, nice poolside, great service. absolutely I'll go back for staying in this hotel
The service was nice, and homey.
everything good for service this hotel
Keep up the good work, we will come back.
Great for families. Plenty of activities on weekend
Bed sheet and quilt looks not clean enough.
Based on
491 reviews
Review from
Solo travel14
Friends getaway53
Rating Result
Very Bad
Very Good
Ashik I
Great experience 😃
Had good experience here. Good hospitality, great internet. The breakfast was good, I found all my liked items there. Had good evening @ their VIP Lounge....!! We got complementary car for our site visit, Thanks to their General Manager Mr. Munir for his warm hospitality. Great view from the VIP lounge. One can visit Kawah Putih & Tangkuban parahu the two must see spots. But both are far & should go early morning for great view.....!! A wonderful stay with Sheraton Bandung...!!
Business - Jul 19, 2017
Serene & Soothing
First of all I like to say, I love Sheraton hospitality all over I visited round the globe! Serene & soothing decore, pleasant hospitality, healthy & mouth watering food. Actually all goes with me.. I personally recommended this hotel to any traveler for Business meeting to some leisure, it is just appropriate. Cheer up
Friends getaway - Jul 19, 2017
Peaceful amid the crazy traffic
Stayed here for one night with family before moving to another hotel. I wished I had stayed here for a few more nights. Simply loved the hotel as the environment is very peaceful despite the crazy traffic outside the hotel. We had connecting room facing the pool which was awesome. One of the room had a king size bed and the other room had 2 queen size bed which was very good for us as we had 3 adults and 3 children. There's a kids club with different types of daily activities which were great for kids. As we were there during the fasting month period, breakfast was held in a smaller area. However the food served was great as well. Overall, I will recommend families with young kids to stay here as there's many activities to keep your kids busy and the kids are good to run around the hotel as well.
Family - Jul 15, 2017
Ara T
Excellent Service!
I stayed 2 nights with my friend for holiday. Really love this hotel. So clean, nice ambience & well maintenance. All the staffs are friendly and very helpfull. The breakfast was perfect, especially thanks to mas Anggi and pak Fahiri (pak Iri) for giving the best services for us.
Friends getaway - Jul 13, 2017
Bathroom problem
Checked in at 3 pm but found that our room wasn't ready, we need to wait for a few minutes and then the staff offer us to move to another room and its upgraded to bigger room 1113 not sure about the type. However we found out that the showerooms has clogged drains, so we take a bath at bathtub only. Late at night something smell came out from the bathroom, too tired to report to room service, we told to receptionist the problem when we checked out
Family - Jul 10, 2017
See other reviews

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: IDR 181500 for adults and IDR 90750 for childrensee more

Hotel facility


Hotel policy

  • Things to Do
    • Beach umbrella
    • Fitness center
    • Pool sun loungers
    • Sauna
    • Hot tub
    • Steam room
    • Children pool
    • Outdoor pool
    • Children play area
    • Garden
    • Children club
    • Massage
    • Spa
  • Public Facilities
    • Elevator
    • WiFi in public area
    • Parking
    • Restaurant
    • Safety deposit box
    • 24-hour room service
    • Coffee shop
    • Room service
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Limited hours room service
    • Wedding service
    • Concierge
  • Transportation
    • Limited parking
    • Parking with surcharge
    • Airport transfer
    • Car rental
    • Area shuttle
    • Valet parking
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Meeting facilities
    • Meeting facilities
  • Nearby Facilities
    • ATM/Banking
    • Shops
  • Accessibilty
    • In-room accessibility
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Sheraton Bandung Hotel and Tower is a accommodation in a good neighborhood, which is located at Dago.

The accommodation has a very good location, also near the Husein Sastranegara Airport, which is only 5.56 km away.

The accommodation is located only 4.82 km away from Bandung Station.

Not only well positioned, but Sheraton Bandung Hotel and Tower is also one of accommodations near the following Manufacturing Polytechnic Bandung within 0.39 km and West Java Culture Park within 0.48 km.

About Sheraton Bandung Hotel and Tower

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Bandung Hotel and Tower exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sheraton Bandung Hotel and Tower is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Sheraton Bandung Hotel and Tower.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.