Susan Spa & Resort

Resorts
8.6
/10
Very Good
1,230 reviews

What Guests Say About Their Stay

Staff Friendliness (73)
Ambiance (73)
Hotel Area (69)
Family Friendly (67)

Andry P.

10.0
/ 10
Highly recommended for a family stay. The cool air and the hotel's atmosphere are very comfortable... All the best at Susan Spa & Resort.
See original

Kurniawan D. H.

10.0
/ 10
I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable. The staff were friendly, professional, and always willing to help. The breakfast offered a wide variety of delicious options, and the hotel’s location was convenient for visiting nearby attractions. I was especially impressed by the cleanliness of the facilities and the attention to detail provided by the housekeeping team. The check-in and check-out processes were smooth and efficient. Overall, I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I would definitely stay here again in the future.

I***a

9.7
/ 10
I've stayed here twice and it never disappoints. Ambiance/Facilities: Beautiful hotel, very cool and impressive. Food: Of course, the food is 5-star, everything is delicious, although pricey. Staff assistance: Prompt, responsive, and excellent. Highlights: Coincidentally, there was a lively wedding reception while I was staying, and I could see them in the chapel from the sky garden, with their fireworks display. Price: During high season, I got a relatively cheap room. The location is beautiful.
See original

Eddy S.

10.0
/ 10
Very friendly service from all the staff. Excellent location with natural mountain views. Clean and comfortable rooms. Very complete amenities.
See original

D***i

10.0
/ 10
First time staying here, the place is clean and cool, the room is also spacious, the hotel staff service is good, the food is also varied, coincidentally when I went there, the warteg corner was being launched and that cured my longing for mother's cooking, the location of the hotel is also easy to access.
See original
In the Area
See Map
Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614

Main Facilities

Read More
AC
Restaurant
Swimming Pool
Parking
WiFi
Staying at Susan Spa & Resort is a good choice when you are visiting Bandungan. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Susan Spa & Resort

Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614
Discover More Places
Lobby Susan Spa & Resort
Lobby 2 Susan Spa & Resort

Discover More About Susan Spa & Resort

Discover the serene beauty and unparalleled comfort that awaits you at

Susan Spa & Resort

, a premier destination nestled in the heart of Jawa Tengah, Indonesia. This exquisite retreat offers a perfect blend of relaxation, adventure, and authentic Indonesian hospitality, making it an ideal choice for both leisure and business travelers. Room rates at

Susan Spa & Resort

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Susan Spa & Resort Location

Situated in the vibrant region of Semarang,

Susan Spa & Resort

is conveniently located at Dusun Piyoto, Bandungan, Bandungan, Semarang, Jawa Tengah, Indonesia, 50614. This prime location places you approximately 15 kilometers from the bustling city center of Semarang, offering a peaceful escape while remaining easily accessible to urban conveniences. For those arriving by road, the resort is a mere 10 kilometers from the nearest major highway, ensuring a smooth journey. The atmosphere surrounding

Susan Spa & Resort

is one of tranquil elegance, set amidst lush greenery and away from the immediate urban clamor, yet close enough to explore the rich cultural tapestry of Central Java. It’s an ideal setting for a rejuvenating staycation or a base for exploring the wonders of the region.

Susan Spa & Resort Facilities & Services

Facilities for guests at

Susan Spa & Resort

are designed to cater to every need, ensuring a comfortable and memorable stay. The resort boasts a comprehensive range of amenities, from relaxation and wellness to recreation and convenience.

  • Swimming Pool:

    Enjoy a refreshing dip in our expansive outdoor swimming pool, perfect for both adults and children. Open daily from 7:00 AM to 7:00 PM. Entrance is complimentary for all guests.
  • Susan Spa & Resort Spa & Wellness Center:

    Indulge in a variety of rejuvenating treatments and massages at our world-class spa. Operating hours are from 9:00 AM to 9:00 PM. Prices for treatments start from PHP 1,500.
  • Fitness Center:

    Maintain your workout routine at our fully equipped fitness center, available 24/7 for all guests.
  • Kids' Club:

    A dedicated space for our younger guests to play and engage in fun activities. Open from 9:00 AM to 5:00 PM daily. Complimentary for guests with children.
  • Complimentary Shuttle Service:

    Susan Spa & Resort

    offers a complimentary shuttle service to select nearby shopping centers and attractions. Please inquire at the concierge for the schedule and destinations.
  • Free Parking Space:

    Ample free parking is available for all guests, providing convenience for those traveling by car.
  • Wi-Fi Access:

    High-speed Wi-Fi is available throughout the resort, ensuring you stay connected.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any requests.

Susan Spa & Resort Room Types

Explore the diverse

Room types of Susan Spa & Resort

, each meticulously designed to offer comfort, style, and breathtaking views. Whether you seek a cozy retreat or a spacious haven, there is a room to suit every preference.

  • Deluxe Room:

    Offering a serene Garden View, these non-smoking rooms are perfect for solo travelers or couples. Some Deluxe Rooms feature a bathtub.
  • Executive Room:

    Enjoy a City View from these elegantly appointed non-smoking rooms. Bathtub available in select rooms.
  • Junior Suite:

    These spacious suites provide a luxurious experience with a choice of Garden View or City View. All Junior Suites are non-smoking and include a bathtub.
  • Family Suite:

    Designed for families, these suites offer ample space and comfort with a Garden View. Non-smoking and equipped with a bathtub.
  • Pet-Friendly Room:

    For guests traveling with their beloved pets,

    Susan Spa & Resort

    offers specially designated pet-friendly rooms. An additional cleaning fee of PHP 800 per stay applies. Please inform the resort in advance if you plan to bring a pet.

Susan Spa & Resort Dining & Restaurants

Embark on a culinary journey at

Susan Spa & Resort

, where a variety of dining options await to tantalize your taste buds. From authentic local flavors to international cuisine, every meal is an experience.

  • The Garden Terrace Restaurant:

    Offering a delightful breakfast buffet and all-day dining, this restaurant features a wide array of Indonesian and international dishes. Estimated price per person: PHP 800. Operating hours: 6:00 AM - 10:00 PM.
  • The Poolside Cafe:

    Enjoy light snacks, refreshing beverages, and casual meals by the pool. Perfect for a relaxed afternoon. Estimated price per person: PHP 500. Operating hours: 10:00 AM - 6:00 PM.
  • The Sunset Lounge:

    Unwind with expertly crafted cocktails and stunning views as the sun sets. Light appetizers are also available. Estimated price per person: PHP 700. Operating hours: 4:00 PM - 11:00 PM.

Susan Spa & Resort Nearby Attractions and Activities

Immerse yourself in the vibrant culture and natural beauty surrounding

Susan Spa & Resort

. The Semarang area offers a wealth of attractions for every type of traveler.

  • Sam Poo Kong Temple:

    A significant historical and religious site, this Chinese temple is a testament to the cultural fusion in Semarang.
  • Kota Lama Semarang (Old Town):

    Explore the charming colonial architecture, historic buildings, and vibrant street art in this well-preserved district.
  • Taman Margasatwa Semarang (Semarang Zoo):

    A great place for families to enjoy a day out, featuring a variety of local and exotic animals.
  • Lawang Sewu:

    This iconic historical building, known for its thousand doors, offers a glimpse into Dutch colonial history and is a popular spot for photography.
  • Simpang Lima:

    The central square of Semarang, a lively hub for street food, shopping, and local activities, especially vibrant in the evenings.

If you are looking for other activities around

Susan Spa & Resort

, check out the best deals on Traveloka: Recommended activities in Semarang!

How to Get to Susan Spa & Resort from the Airport

Reaching

Susan Spa & Resort

from the airport is a straightforward process, with several convenient options available. The

airport transfer service of Susan Spa & Resort

is designed for your comfort and ease.

  • Hotel Private Airport Transfer:

    The most convenient option is to arrange a private transfer directly with

    Susan Spa & Resort

    . This service offers a seamless journey from the moment you land. The estimated cost for this service is PHP 1,200. You can book this through the hotel's concierge or directly when making your room reservation.
  • Metered/Coupon Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used or agree on a coupon fare before starting your journey. The estimated fare to

    Susan Spa & Resort

    is between PHP 300 - PHP 500, depending on traffic conditions.
  • Ride-hailing Service:

    You can also book a ride through a popular ride-hailing service via their mobile application. Pick-up points are usually designated outside the arrival halls. The estimated cost is similar to metered taxis, ranging from PHP 300 - PHP 500.
  • Local Transport Options:

    For the more adventurous traveler, local buses or minibuses (angkot) are available, though they may require transfers and can be more time-consuming. This is the most budget-friendly option, with fares typically under PHP 100.

For a hassle-free journey, consider pre-booking airport transfer services or inquire about the

Susan Spa & Resort

airport transfer.

Summary of Why You Should Choose to Stay at Susan Spa & Resort

Choosing

Susan Spa & Resort

for your next getaway guarantees an unforgettable experience filled with relaxation, luxury, and exceptional service. The resort offers a perfect blend of tranquility and accessibility, making it a top choice for travelers seeking the best of Jawa Tengah.

  • Prime Location:

    Enjoy a peaceful retreat that is still conveniently close to Semarang's city center and major attractions.
  • Exceptional Facilities:

    From a stunning swimming pool and a rejuvenating spa to a well-equipped fitness center and a fun kids' club, every amenity is designed for your enjoyment.
  • Diverse Room Options:

    A wide range of room types, including suites and pet-friendly accommodations, ensures comfort for all guests.
  • Culinary Delights:

    Savor delicious Indonesian and international cuisine at the resort's on-site restaurants and lounge.
  • Outstanding Service:

    Experience warm Indonesian hospitality with attentive staff ready to cater to your every need.

Discover the best

Room availability at Susan Spa & Resort

and plan your perfect escape.

Booking Susan Spa & Resort

is easy and convenient through Traveloka. Explore more options and secure your ideal stay:

Book budget hotels in Jawa Tengah

Easily book domestic and international flights at low prices

All facilities in Susan Spa & Resort

Bar, Cafe and Lounge Susan Spa & Resort
Bar, Cafe and Lounge
Swimming Pool Susan Spa & Resort
Swimming Pool
Fitness Center Susan Spa & Resort
Fitness Center
Common Space Susan Spa & Resort
Common Space
Lobby Susan Spa & Resort
Lobby

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa
  • TV lounge

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour security
  • Laundry service
  • Newspaper in lobby
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Shops
  • Supermarket

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool

Family-friendly Facilities

  • Kids club
  • Children pool

Sports and Recreations

  • Fitness center
  • Horse riding

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Susan Spa & Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 21:59
Check-out:
07:00 - 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 21:59 - to 07:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Susan Spa & Resort
29
Number of floors in Susan Spa & Resort
3
Another facilities in Susan Spa & Resort
Children play area, Fitness center, Garden, Hot tub, Massage

Frequently asked question in Susan Spa & Resort

What are available facilities at Susan Spa & Resort?
There are top facilites at Susan Spa & Resort such as AC, Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Susan Spa & Resort?
The standard check-in time at Susan Spa & Resort is starting from 15:00 - 21:59 while the latest check-out time is at 07:00 - 12:00
Does Susan Spa & Resort provide breakfast?
Yes, Susan Spa & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Susan Spa & Resort?
Susan Spa & Resort is a 4.0-star hotel.
How many floors does Susan Spa & Resort have?
Susan Spa & Resort has 3 floors.
See All

More Reviews from Other Guests in Susan Spa & Resort

8.6
Very Good
From 1,230 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about Susan Spa & Resort
All
Ambiance (55)
Staff Friendliness (51)
Bedroom (51)
Family Friendly (49)
Bathroom (48)
Taste (46)
Hotel Area (45)
In-house Restaurant (44)
Room Space (43)
Surroundings (39)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Susan Spa & Resort

Number of reviews per page
20
40
Customer reviews
adin f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It's not far from the Bawen Toll Road, with a full range of hotel entertainment options, and the New Celosia tourist attraction nearby. It's a complete experience, and I'd love to come back again.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Andry P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Highly recommended for a family stay. The cool air and the hotel's atmosphere are very comfortable... All the best at Susan Spa & Resort.
Translated by Google Icon
See original
Find this review helpful?
Kenken E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Cool.. will come here again.. love the hot water pool.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Kurniawan D. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable. The staff were friendly, professional, and always willing to help. The breakfast offered a wide variety of delicious options, and the hotel’s location was convenient for visiting nearby attractions. I was especially impressed by the cleanliness of the facilities and the attention to detail provided by the housekeeping team. The check-in and check-out processes were smooth and efficient. Overall, I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I would definitely stay here again in the future.
Read More
Find this review helpful?
c***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
A pleasant stay with beautiful views, spacious family rooms & delicious breakfast.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Regina A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 3 week(s) ago
Warm water swimming pool. Serene atmosphere, truly healing vibes. Kids-friendly 🥰
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
Climbing stairs is contraindicated for the elderly, and there's a sad lack of toilets. Long corridors with no staff for information, etc. It's excruciating, especially when you urgently need to defecate or urinate. Hell, hell.
Translated by Google Icon
See original
Find this review helpful?
e***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 4 week(s) ago
Upon check-in, I was told the animal feeding facility was unavailable due to a wedding. However, at 11 PM, the hotel staff were noisy with tents and wedding preparations. I don't understand if this is usually done during their supposed rest time, 11:00 PM - 1:00 AM. Is this usually when people are cleaning up or what? The problem is, the room isn't soundproof. The next morning, when I checked out, I was told that animal feeding was possible (the WhatsApp message also said 8:00 AM when I was preparing to check out), but I had already made a reservation.
Read More
Translated by Google Icon
See original
Find this review helpful?
Yurry A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is amazing, the service.
Translated by Google Icon
See original
Find this review helpful?
Yanuar
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
A lot of kids' activities… staff is good.
2 people find it helpful
M Hasby M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I will come again for sure. Thanks
1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Good and recommended for family hotels, but the family room smells a bit like it's never been used, other than that it's good.
Translated by Google Icon
See original
1 people find it helpful
Santi O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Stayed overnight and it was already 8 pm when we checked in, but the staff still served us well and were even willing to provide a mini tart and a small surprise for our child's birthday. The warm swimming pool was also very pleasant in the middle of the cool weather. The garden was nice and well-maintained, suitable for a little healing from Semarang, thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Aditya H. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and efficient, the hotel atmosphere is comfortable and clean, the food is delicious.
Translated by Google Icon
See original
Find this review helpful?
heri
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The location is not far from Bandungan town square. The road is uphill but still passable by car. A good choice for staying in the Bandungan area. Beautiful views, greenery. Well managed. There is a mini zoo. Warm water swimming pool, sauna, and cold pool. Massage services are available, which are good and not too expensive. The food at the restaurant is also delicious. Ordered mixed rice and fried duck, mantul. The fried duck is a winner, tender yet crispy. The service is very good. Overall, it's worth the money.
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very satisfied & happy, next time I want to come back here again.
Translated by Google Icon
See original
Find this review helpful?
harjanto p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Nice and comfortable for group activities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Apr 2026
Dear Mr. Harjanto P., Thank you for your positive review! We are delighted to hear that your experience at Susan Spa & Resort met your expectations. Your feedback is a great inspiration for our team to continue providing the best service. We hope to welcome you back in the future to create more wonderful moments together. If there is anything we can do to improve your experience, please let us know. Sincerely, M. Mada, Assistant Manager.
Translated by Google Icon
See original
h***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Nice and comfortable for group activities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Apr 2026
Dear Sir/Madam, Thank you for your positive review! We are delighted to hear that your experience at Susan Spa & Resort met your expectations. Your feedback is a great inspiration for our team to continue providing the best service. We look forward to welcoming you back in the future to create more wonderful moments together. If there is anything we can do to improve your experience, please feel free to let us know. Sincerely, M. Mada, Assistant Managing Director
Translated by Google Icon
See original
h***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Nice and comfortable for group activities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Apr 2026
Dear Sir/Madam, Thank you for your positive review! We are delighted to hear that your experience at Susan Spa & Resort met your expectations. Your feedback is a great inspiration for our team to continue providing the best service. We look forward to welcoming you back in the future to create more wonderful moments together. If there is anything we can do to improve your experience, please feel free to let us know. Sincerely, M. Mada, Assistant Managing Director
Translated by Google Icon
See original
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
The sound of the halal bihalal event was clearly heard...
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Susan Spa & Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,230 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about Susan Spa & Resort
All
Ambiance (55)
Staff Friendliness (51)
Bedroom (51)
Family Friendly (49)
Bathroom (48)
Taste (46)
Hotel Area (45)
In-house Restaurant (44)
Room Space (43)
Surroundings (39)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Susan Spa & Resort

Number of reviews per page
20
40
Customer reviews
adin f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It's not far from the Bawen Toll Road, with a full range of hotel entertainment options, and the New Celosia tourist attraction nearby. It's a complete experience, and I'd love to come back again.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Andry P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Highly recommended for a family stay. The cool air and the hotel's atmosphere are very comfortable... All the best at Susan Spa & Resort.
Translated by Google Icon
See original
Find this review helpful?
Kenken E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Cool.. will come here again.. love the hot water pool.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Kurniawan D. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable. The staff were friendly, professional, and always willing to help. The breakfast offered a wide variety of delicious options, and the hotel’s location was convenient for visiting nearby attractions. I was especially impressed by the cleanliness of the facilities and the attention to detail provided by the housekeeping team. The check-in and check-out processes were smooth and efficient. Overall, I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I would definitely stay here again in the future.
Read More
Find this review helpful?
c***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
A pleasant stay with beautiful views, spacious family rooms & delicious breakfast.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Regina A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 3 week(s) ago
Warm water swimming pool. Serene atmosphere, truly healing vibes. Kids-friendly 🥰
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
Climbing stairs is contraindicated for the elderly, and there's a sad lack of toilets. Long corridors with no staff for information, etc. It's excruciating, especially when you urgently need to defecate or urinate. Hell, hell.
Translated by Google Icon
See original
Find this review helpful?
e***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 4 week(s) ago
Upon check-in, I was told the animal feeding facility was unavailable due to a wedding. However, at 11 PM, the hotel staff were noisy with tents and wedding preparations. I don't understand if this is usually done during their supposed rest time, 11:00 PM - 1:00 AM. Is this usually when people are cleaning up or what? The problem is, the room isn't soundproof. The next morning, when I checked out, I was told that animal feeding was possible (the WhatsApp message also said 8:00 AM when I was preparing to check out), but I had already made a reservation.
Read More
Translated by Google Icon
See original
Find this review helpful?
Yurry A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is amazing, the service.
Translated by Google Icon
See original
Find this review helpful?
Yanuar
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
A lot of kids' activities… staff is good.
2 people find it helpful
M Hasby M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I will come again for sure. Thanks
1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Good and recommended for family hotels, but the family room smells a bit like it's never been used, other than that it's good.
Translated by Google Icon
See original
1 people find it helpful
Santi O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Stayed overnight and it was already 8 pm when we checked in, but the staff still served us well and were even willing to provide a mini tart and a small surprise for our child's birthday. The warm swimming pool was also very pleasant in the middle of the cool weather. The garden was nice and well-maintained, suitable for a little healing from Semarang, thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Aditya H. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and efficient, the hotel atmosphere is comfortable and clean, the food is delicious.
Translated by Google Icon
See original
Find this review helpful?
heri
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The location is not far from Bandungan town square. The road is uphill but still passable by car. A good choice for staying in the Bandungan area. Beautiful views, greenery. Well managed. There is a mini zoo. Warm water swimming pool, sauna, and cold pool. Massage services are available, which are good and not too expensive. The food at the restaurant is also delicious. Ordered mixed rice and fried duck, mantul. The fried duck is a winner, tender yet crispy. The service is very good. Overall, it's worth the money.
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very satisfied & happy, next time I want to come back here again.
Translated by Google Icon
See original
Find this review helpful?
harjanto p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Nice and comfortable for group activities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Apr 2026
Dear Mr. Harjanto P., Thank you for your positive review! We are delighted to hear that your experience at Susan Spa & Resort met your expectations. Your feedback is a great inspiration for our team to continue providing the best service. We hope to welcome you back in the future to create more wonderful moments together. If there is anything we can do to improve your experience, please let us know. Sincerely, M. Mada, Assistant Manager.
Translated by Google Icon
See original
h***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Nice and comfortable for group activities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Apr 2026
Dear Sir/Madam, Thank you for your positive review! We are delighted to hear that your experience at Susan Spa & Resort met your expectations. Your feedback is a great inspiration for our team to continue providing the best service. We look forward to welcoming you back in the future to create more wonderful moments together. If there is anything we can do to improve your experience, please feel free to let us know. Sincerely, M. Mada, Assistant Managing Director
Translated by Google Icon
See original
h***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Nice and comfortable for group activities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Apr 2026
Dear Sir/Madam, Thank you for your positive review! We are delighted to hear that your experience at Susan Spa & Resort met your expectations. Your feedback is a great inspiration for our team to continue providing the best service. We look forward to welcoming you back in the future to create more wonderful moments together. If there is anything we can do to improve your experience, please feel free to let us know. Sincerely, M. Mada, Assistant Managing Director
Translated by Google Icon
See original
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
The sound of the halal bihalal event was clearly heard...
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40