Swiss-Belhotel Harbour Bay

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8.6
/10
Very Good
2,226 reviews

What Guests Say About Their Stay

MUHAMMAD Z. I. S.

10.0
/ 10
Five-star service at Swiss-Belhotel Harbour Bay. I was particularly impressed by the hospitality standards set by Tesa and Melantiya. They both demonstrated an 'all out' attitude, handling my requests with efficiency and a personal touch that is rare to find. They are a credit to the Swiss-Belhotel brand and made my stay seamless.

Yusnita M. Y.

9.1
/ 10
Good location if we are taking ferry at Harbour bay, convenience store and bakery just in front of the hotel. Great service from hotel staff, excellent hospitality. Clean and nice ambience

Verified Traveler

8.5
/ 10
The staff was friendly, the location is quite strategic, near access to restaurants and minimarkets. The room was comfy and clean. Will stay here again when I go to Batam.

P***t

10.0
/ 10
Thank you for upgrading my room at no additional cost. It was very impressive because the staff was very friendly, and the room was clean and comfortable. God bless you. Stay healthy and successful, all team 😊
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P***i

10.0
/ 10
the place is comfortable and clean, the service is friendly and very helpful. suitable for a place to rest after a day of work and also suitable for a vacation with family
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In the Area
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Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Swiss-Belhotel Harbour Bay Batam Swiss-Belhotel Harbour Bay is a hotel is located at Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Belhotel Harbour Bay

Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Swiss-Belhotel Harbour Bay
Lobby 2 Swiss-Belhotel Harbour Bay

Discover More About Swiss-Belhotel Harbour Bay

Welcome to Swiss-Belhotel Harbour Bay, your premier destination for an unforgettable stay in the vibrant Kepulauan Riau region of Indonesia. Whether you're visiting for business or leisure, Swiss-Belhotel Harbour Bay offers a perfect blend of comfort, convenience, and exceptional service, ensuring a memorable experience for every guest. Discover the best of Batam from our strategically located hotel, where world-class amenities meet warm Indonesian hospitality.

Swiss-Belhotel Harbour Bay Location

Swiss-Belhotel Harbour Bay is ideally situated in the heart of Batam, specifically in the strategic Batu Ampar area. Located at Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432, the hotel offers convenient access to key business districts and popular tourist attractions. It is approximately a 30-minute drive from Hang Nadim International Airport, making it easily accessible for travelers. The hotel's prime location provides a serene atmosphere while keeping you close to the pulse of the city, with easy access to shopping centers, dining establishments, and entertainment hubs. Its proximity to the ferry terminal also makes it a convenient choice for those traveling to and from Singapore and Johor Bahru.

Swiss-Belhotel Harbour Bay Facilities & Services

Facilities for guests at Swiss-Belhotel Harbour Bay are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive services aim to provide a seamless experience for both business and leisure travelers.

  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center: Stay active and energized at our well-equipped fitness center, available 24 hours a day.
  • Spa and Wellness Center: Indulge in rejuvenating treatments and massages at our serene spa. Operating hours are from 10:00 AM to 10:00 PM. Prices start from PHP 1,500.
  • Meeting and Banquet Facilities: Host your corporate events or social gatherings in our versatile function rooms.
  • Complimentary Wi-Fi: Stay connected with free high-speed internet access throughout the hotel.
  • Free Parking: Ample free parking space is available for guests who prefer to drive.
  • Room Service: Enjoy delicious meals in the comfort of your room, available from 6:00 AM to 11:00 PM.
  • 24-Hour Front Desk: Our dedicated staff is available around the clock to assist you with any requests.

Swiss-Belhotel Harbour Bay Room Types

Swiss-Belhotel Harbour Bay offers a diverse range of accommodations to suit every traveler's preference. The room types of Swiss-Belhotel Harbour Bay are thoughtfully designed to provide comfort and style, ensuring a restful stay. Guests can choose from various options, each offering unique views and amenities.

  • Deluxe Room: Available with City View or Ocean View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Grand Deluxe Room: Offering more space and enhanced comfort, with options for City View or Ocean View. Non-smoking rooms are available, and some include a bathtub.
  • Executive Suite: A spacious and elegantly appointed suite, perfect for discerning travelers. Features include a separate living area and City View or Ocean View. Non-smoking. Bathtub included.
  • Family Room: Designed for families traveling together, offering ample space and comfort. Available with City View or Ocean View. Non-smoking. Bathtub included.

Please note that pet-friendly rooms are not available at Swiss-Belhotel Harbour Bay.

Swiss-Belhotel Harbour Bay Dining & Restaurants

Savor a culinary journey at Swiss-Belhotel Harbour Bay, where diverse dining options await. Our on-site restaurants and bars offer a delightful array of local and international flavors, ensuring a satisfying gastronomic experience for every palate.

  • The Bay Restaurant: Our all-day dining restaurant offers a lavish seafood buffet and an à la carte menu featuring international and local Indonesian cuisine. Estimated price per person: PHP 800 - PHP 1,200. Operating hours: 6:00 AM - 11:00 PM.
  • The Lounge: Enjoy a relaxed ambiance with a selection of beverages and light snacks. Perfect for casual meetings or unwinding. Estimated price per person: PHP 300 - PHP 600. Operating hours: 10:00 AM - 11:00 PM.
  • Sky Bar: Experience breathtaking views of the city and sea from our rooftop bar. Enjoy expertly crafted cocktails and a selection of tapas. Estimated price per person: PHP 500 - PHP 900. Operating hours: 5:00 PM - 12:00 AM.

Swiss-Belhotel Harbour Bay Nearby Attractions and Activities

Explore the vibrant surroundings of Swiss-Belhotel Harbour Bay and discover the best that Batam has to offer. The hotel's strategic location provides easy access to a variety of attractions and activities for every type of traveler.

  • Mega Mall Batam Center: A premier shopping destination offering a wide range of retail outlets, dining options, and entertainment facilities. Approximately a 10-minute drive from the hotel.
  • Batam City Square (BCS) Mall: Another popular shopping mall known for its diverse selection of shops and local eateries. About a 15-minute drive away.
  • Barelang Bridge: An iconic series of bridges connecting Batam Island with neighboring islands, offering stunning views and photo opportunities. Approximately a 30-minute drive.
  • Ocarina Park: A family-friendly amusement park featuring water slides, recreational activities, and entertainment for all ages. Around a 20-minute drive.
  • Nongsa Beach: Relax on the sandy shores, enjoy water sports, or dine at beachfront restaurants. Located about a 40-minute drive from the hotel.

If you are looking for other activities around Swiss-Belhotel Harbour Bay, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Swiss-Belhotel Harbour Bay from the Airport

Getting to Swiss-Belhotel Harbour Bay from Hang Nadim International Airport (BTH) is straightforward, with several convenient transportation options available. The airport transfer service of Swiss-Belhotel Harbour Bay ensures a smooth arrival. Here's how to get to Swiss-Belhotel Harbour Bay:

  • Hotel Private Airport Transfer: For the most convenient and hassle-free journey, you can arrange a private airport transfer directly with the hotel. This service offers door-to-door convenience. Prices start from approximately PHP 1,000. You can book this through airport transfer services.
  • Taxi: Metered taxis are readily available at the airport. The journey to Swiss-Belhotel Harbour Bay typically takes around 30 minutes, depending on traffic. Estimated taxi fare: PHP 300 - PHP 500.
  • Ride-hailing Service: You can also use a ride-hailing service booked via a mobile app for a convenient and often cost-effective option. The fare will be similar to that of a metered taxi.

Summary of Why You Should Choose to Stay at Swiss-Belhotel Harbour Bay

Choosing Swiss-Belhotel Harbour Bay for your next trip to Kepulauan Riau guarantees a delightful and comfortable experience. With its prime location, excellent facilities, and warm hospitality, it stands out as a top choice for travelers. The availability of Room availability at Swiss-Belhotel Harbour Bay ensures that you can find the perfect accommodation for your needs. Booking Swiss-Belhotel Harbour Bay is made easy and rewarding through Traveloka.

  • Strategic Location: Conveniently situated with easy access to key attractions and business areas.
  • Excellent Facilities: Enjoy a range of amenities including a swimming pool, fitness center, and spa.
  • Diverse Dining Options: Savor delicious local and international cuisine at our on-site restaurants and bars.
  • Comfortable Accommodations: Choose from a variety of well-appointed rooms and suites designed for relaxation.
  • Exceptional Service: Experience the renowned Indonesian hospitality from our dedicated staff.

Book your stay at Swiss-Belhotel Harbour Bay today and enjoy the best rates and exclusive promotions on Traveloka. For more options, you can Book budget hotels in Kepulauan Riau or Easily book domestic and international flights at low prices.

All facilities in Swiss-Belhotel Harbour Bay

Bar, Cafe and Lounge Swiss-Belhotel Harbour Bay
Bar, Cafe and Lounge
Swimming Pool Swiss-Belhotel Harbour Bay
Swimming Pool
Fitness Center Swiss-Belhotel Harbour Bay
Fitness Center
Functional Hall Swiss-Belhotel Harbour Bay
Functional Hall
Lobby Swiss-Belhotel Harbour Bay
Lobby

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

General

  • AC
  • Reception hall
  • Smoking area

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center
  • Meeting facilities

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in Swiss-Belhotel Harbour Bay

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
New Year's Eve compulsory dinner @ IDR 150,000 net/person. To be settle upon check-in process.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belhotel Harbour Bay
180
Number of floors in Swiss-Belhotel Harbour Bay
5
Another facilities in Swiss-Belhotel Harbour Bay
Bar, Breakfast, Massage, Outdoor pool, Spa

Frequently asked question in Swiss-Belhotel Harbour Bay

What are available facilities at Swiss-Belhotel Harbour Bay?
There are top facilites at Swiss-Belhotel Harbour Bay such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Harbour Bay?
The standard check-in time at Swiss-Belhotel Harbour Bay is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Harbour Bay provide breakfast?
Yes, Swiss-Belhotel Harbour Bay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belhotel Harbour Bay?
Swiss-Belhotel Harbour Bay is a 4.0-star hotel.
How many floors does Swiss-Belhotel Harbour Bay have?
Swiss-Belhotel Harbour Bay has 5 floors.
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More Reviews from Other Guests in Swiss-Belhotel Harbour Bay

Overall Ratings & Reviews Swiss-Belhotel Harbour Bay

Traveloka (1,643)
Other sources (583)
8.6
Very Good
From 1,643 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Swiss-Belhotel Harbour Bay
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Bedroom (33)
Staff Friendliness (30)
Surroundings (29)
Ambiance (28)
Bathroom (28)
Room Space (27)
Hotel Area (27)
Accessibility (25)
Variety (25)
Taste (24)
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Traveler Reviews Swiss-Belhotel Harbour Bay

Number of reviews per page
20
40
Customer reviews
Aisyah A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very pleasant, spacious, comfortable rooms, varied and delicious breakfast. There are many food stalls around the hotel. The harbor is close by.
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N***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
friendly staff and clean rooms
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T***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Generally okay, bathroom suggestions are available capstok, room key cards can be available 2 per room.
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W***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable and worth it for a business trip.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.5
/10
Reviewed 6 week(s) ago
AC in the room is broken. No solution from the front desk.
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A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Close to the harbor and food places in the Harbor Bay complex.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The hotel is nice, close to everything. The staff is friendly, and the food is beyond compare... Hmm, lots of choices and delicious. The facilities are okay. Clean. The only downside in our room was the sink was a bit leaky. We let it slide since we were only staying for one day... Overall, it was good.
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Geby E. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Highly recommended if you are in Batam
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 16 week(s) ago
On June 14, 2026, in room 502, the air conditioning was not cold at all. The technician tried to fix it. Within 5 minutes, the guy said to wait 30 minutes for the air conditioning to get cool. While waiting, I took a shower and realized the soap bottle was empty. So I showered using shampoo from top to bottom since it was wet already. :( My colleague complained to the reception, and finally, we moved to room 402. This room was only slightly colder, as they put the card to let the air conditioning on a few hours earlier. Until the next morning, the coolest degree was only above 24.50 degrees Celsius. For hotel air conditioning, this is considered very bad and not suitable for Swiss-Bel. This is something like a losmen grade.
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AMAL N. B. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
staff friendly & area good area
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T***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 18 week(s) ago
At breakfast, it was so crowded that there was a waiting list to be seated. When I went to pick up my food, some items hadn't been restocked, and some bowls were empty. I'd left something at the hotel next door (I'd stayed at the Grand Swiss-Belhotel the night before). I'd sent a WhatsApp message, but no response, even though we're in the same Swiss-Bel group.
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1 people find it helpful
Teddy C.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel staff is very friendly, the rooms are clean and neatly arranged, the furniture is complete with a work desk making it feel comfortable to work in the office, access to entertainment and food places is very close, just walk 5-15 minutes and you get everything.
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1 people find it helpful
MUHAMMAD Z. I. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Five-star service at Swiss-Belhotel Harbour Bay. I was particularly impressed by the hospitality standards set by Tesa and Melantiya. They both demonstrated an 'all out' attitude, handling my requests with efficiency and a personal touch that is rare to find. They are a credit to the Swiss-Belhotel brand and made my stay seamless.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
All staff are friendly and kind, the check in and check out process is assisted well and friendly.
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1 people find it helpful
b***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Good good good good good good good good good good good good good good good good good good good good good good good
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G***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Good place to stay. Recommended place to stay in Batam
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K***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
Strategic location near ferry to Singapore at Harbour Bay, facilities according to the price.
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2 people find it helpful
L***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Suitable for families... Good first experience... Clean, food is also delicious, kids love it... Not too far from the city center
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
There are many entertainment venues around the hotel.
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Yusnita M. Y.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 53 week(s) ago
Good location if we are taking ferry at Harbour bay, convenience store and bakery just in front of the hotel. Great service from hotel staff, excellent hospitality. Clean and nice ambience
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Lobby 4 Swiss-Belhotel Harbour Bay

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