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Swiss-Belinn Tunjungan Surabaya
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Swiss-Belinn Tunjungan Surabaya
Hotels
8.7
/10
Very Good
7,024 reviews
What Guests Say About Their Stay
Staff Friendliness (124)
Bedroom (115)
Distance To City Center (108)
Ambiance (105)
Charlie O. W.
8.5
/ 10
Nice staff, clean room and tidy
Ni Putu Eka Widanti
10.0
/ 10
new building, comfort & cozy room, clean, good food, nice worker, friendly atmosphere, strong WiFi signal, center of Surabaya easy access to everywhere
Ayu p.
9.7
/ 10
Always satisfying , so comfy, clean
HENDRY E. P.
8.7
/ 10
A four stars hotels locating in the middle of tunjungan. Very strategic place next to tunjungan plaza, central mall of surabaya. Get the room if you want a nearby access of central surabaya and easy access to anywhere.
Fitra S. B.
8.5
/ 10
good ambiance and hospitality yet strategic location in town. Superb!!!
In the Area
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Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Belinn Tunjungan Surabaya
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What's around Swiss-Belinn Tunjungan Surabaya
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Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Discover More About Swiss-Belinn Tunjungan Surabaya
Location
Swiss-Belinn Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Genteng.
About Swiss-Belinn Tunjungan Surabaya
From business event to corporate gathering, Swiss-Belinn Tunjungan Surabaya provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Tunjungan Surabaya.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belinn Tunjungan Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belinn Tunjungan Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Swiss-Belinn Tunjungan Surabaya is the right place to stay.
All facilities in Swiss-Belinn Tunjungan Surabaya
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Business Facilities
- Business center
- Meeting facilities
- Projector
Things to Do
- Fitness center
- Outdoor pool
Transportation
- Car rental
- Valet parking
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Swiss-Belinn Tunjungan Surabaya
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Swiss-Belinn Tunjungan Surabaya | 190 |
Number of floors in Swiss-Belinn Tunjungan Surabaya | 18 |
Another facilities in Swiss-Belinn Tunjungan Surabaya | Ballroom, Banquet, Connecting rooms, Family room, Heater |
Frequently asked question in Swiss-Belinn Tunjungan Surabaya
What are available facilities at Swiss-Belinn Tunjungan Surabaya?
There are top facilites at Swiss-Belinn Tunjungan Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Tunjungan Surabaya?
The standard check-in time at Swiss-Belinn Tunjungan Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Tunjungan Surabaya provide breakfast?
Yes, Swiss-Belinn Tunjungan Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Swiss-Belinn Tunjungan Surabaya
Traveloka (7,024)
8.7
Very Good
From 7,024 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.4
Location
9.0
Service and Facilites
8.8
People often mention about Swiss-Belinn Tunjungan Surabaya
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Keramahan Staff (90)
Kamar Tidur (82)
Jarak ke Pusat Kota (72)
Akses (71)
Suasana (70)
Kamar Mandi (64)
Area Hotel (58)
Lingkungan Sekitar (57)
Ukuran Kamar (57)
Variasi (54)
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Traveler Reviews Swiss-Belinn Tunjungan Surabaya
Number of reviews per page
20
40
Customer reviews
DK
David K.
Leisure
9.7
/10
Reviewed 12 hour(s) ago
The location is very convenient to good malls and food stalls. The hotel is very clean and provides good services too.
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M***y
Staycation
10.0
/10
Reviewed 15 hour(s) ago
It was a great stay and the staff was great.
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M***y
Leisure
10.0
/10
Reviewed 15 hour(s) ago
It was a pleasant stay, good job!
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S***i
9.4
/10
Reviewed 1 day(s) ago
Very nice. Clean bedroom. And the towels are clean.
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P
Priscillia
8.7
/10
Reviewed 5 day(s) ago
This time the room was a bit dusty and had a musty smell. As soon as I entered the room I could smell it and sneezed. Especially the bed on the right side when I entered the room. But so far the rest is satisfactory
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ANDRE S.
Business
9.4
/10
Reviewed 6 day(s) ago
Recommended hotels in the city center
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F***d
Staycation
9.7
/10
Reviewed 2 week(s) ago
friendly hotel staff, distance to city center, comfortable.
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CB
Cening B.
Staycation
8.8
/10
Reviewed 3 week(s) ago
The Bellman and Security team are very friendly. Thank you for the great service!
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Accommodation's Reply
23 Apr 2025
Dear Mrs. Cening B
Thank you for sharing your recent experience. We're happy to read that you are enjoying your stay with us. On behalf of all of our staff we look forward to welcoming you back in the future for another memorable stay here at Swiss-Belinn Tunjungan Hospitably Yours Management of Swiss-Belinn Tunjungan
E***i
Staycation
9.4
/10
Reviewed 4 week(s) ago
very strategic location, there is a pedestrian bridge (equipped with a lift) to Tunjungan plaza. Near the mosque and many places to eat in Tunjungan plaza or along Jalan Tunjungan. The staff is very friendly and responsive. When we stayed, car parking was limited, valet system (free), only parking outside and the land was still paved. The city view from the room is very beautiful. Suggestions for the room toilet need to add a shower toilet (very helpful if you bring small children) and add facilities for children.
This hotel is highly recommended for those of you who are looking for a comfortable room and close to the city center.
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Accommodation's Reply
16 Apr 2025
Dear E*i. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again. Warm regards. Swiss-Belinn Tunjungan Management
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TJ
Tri J. A.
Leisure
10.0
/10
Reviewed 4 week(s) ago
All staff are very friendly. Rooms are clean. Bathrooms are also clean. Breakfast menu is varied and delicious. One day, God willing, will stay again when visiting TP. A pleasant stay experience. Thank you.
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Accommodation's Reply
15 Apr 2025
Dear Mr. Tri j a. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. See you again Best Regards Swiss-Belinn Tunjungan Management
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A***o
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, clean, access to city center. Honest staff & housekeeper, left stuff in the room (checked out), but our stuff was still kept & packed neatly.
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Accommodation's Reply
15 Apr 2025
Dear A*o. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. See you again Best Regards Swiss-Belinn Tunjungan Management
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D***a
10.0
/10
Reviewed 4 week(s) ago
Strategic, close to the mall, clean.
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Accommodation's Reply
15 Apr 2025
Dear D*a. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. See you again Best Regards Swiss-Belinn Tunjungan Management
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T***i
10.0
/10
Reviewed 5 week(s) ago
The best ⭐️⭐️⭐️ star hotel with breakfast that is not just food but also a sense of being cared for, thumbs up for the front office, very helpful regarding flexible info/reschedule 👌🏻
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Accommodation's Reply
16 Apr 2025
Dear T*i. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. See you again Best Regards Swiss-Belinn Tunjungan Management
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A***s
Leisure
10.0
/10
Reviewed 5 week(s) ago
safe, strategic, friendly & comfortable
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Accommodation's Reply
15 Apr 2025
Dear A*s. Thank you for taking the time to review our hotel. We are very happy to know that you had a memorable experience while staying at Swiss-Belinn Tunjungan. Your review is a motivation for us to always provide the best products and services. We look forward to welcoming you back in the future. See you soon. Warm regards Swiss-Belinn Tunjungan Management
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D***k
Leisure
10.0
/10
Reviewed 5 week(s) ago
nice, clean, nice place too
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Accommodation's Reply
15 Apr 2025
Dear D*ke. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. See you again Best Regards Swiss-Belinn Tunjungan Management
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S***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
very friendly staff..fast service..clean room, I stayed in room 1722...very beautiful view from the 17th floor as requested...swimming pool is also good and comfortable...very enjoyable while staying at swii belin tunjungan....just cross the street and take the elevator, walk a little and you will arrive at TP 2...
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2 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear S*a. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again. Warm regards. Swiss-Belinn Tunjungan Management
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H***b
Business
10.0
/10
Reviewed 6 week(s) ago
Very close to Tunjungan Plaza.
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Accommodation's Reply
15 Apr 2025
Dear H*b. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. See you again Best Regards Swiss-Belinn Tunjungan Management
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H***h
10.0
/10
Reviewed 6 week(s) ago
Staff is very polite and friendly
service and cleanliness are very good
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Accommodation's Reply
15 Apr 2025
Dear H*h. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always try to give the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again. Warm regards. Swiss-Belinn Tunjungan Management
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MS
Muhammad S. P.
10.0
/10
Reviewed 6 week(s) ago
The staff are friendly and ready to help and provide information about Surabaya.
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2 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Mr. Muhhamd SP. Thank you for sharing your experience with Swiss-Belinn Tunjungan. We are very happy that you have chosen Swiss-Belinn Tunjungan for a vacation with your family and have a good impression during your stay here. We are also happy that the facilities, services and food we serve are in accordance with your expectations. We always look forward to welcoming you back to Swiss-Belinn Tunjungan. Warm regards Swiss-Belinn Tunjungan Management
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H***y
Business
9.4
/10
Reviewed 8 week(s) ago
Nice place to stay, good access.
1 people find it helpful
Accommodation's Reply
28 Mar 2025
Dear H***y
Warmest greeting from Swiss-Belinn Tunjungan First, we would like to thank you for staying with us. We are really sorry that you had unpleasant experience when stayed at our hotel. We will provide more in-depth training regarding to hospitality and also product knowledge to our staff. Your comments are our main concern and we ensure you will not experience a similar incident on your next visit. Best Regards. Management of Swiss-Belinn Tunjungan
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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