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Swiss-Belinn Tunjungan Surabaya
Hotels
8.6
/10
Very Good
7,371 reviews
What Guests Say About Their Stay
Staff Friendliness (197)
Distance To City Center (179)
Bedroom (176)
Ambiance (171)
A***a
10.0
/ 10
I always love Swiss-Bel. I stayed here for a night so that I can have a dedicated space where the Wi-Fi is good and for there to have no distractions. And I got exactly that and more because it is walking distance to the city center so I got to easily meet up with the people who are living around the area, it is very conveniently located towards the end of Tunjungan Street.
Verified Traveler
10.0
/ 10
I once stayed at the Swiss-Belinn Tunjungan Surabaya Hotel, which is strategically located right in front of Tunjungan Plaza. The room was clean and comfortable, with complete amenities and friendly service. The breakfast was delicious and varied, and the city views from the rooftop pool made the stay even more memorable.
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A***u
10.0
/ 10
I've stayed here twice, and it's very close to Jalan Tunjungan. The staff is friendly, the service is excellent, and if you want to go to TP Mall, you can just cross the street. You can enjoy culinary delights and take photos in Tunjungan within walking distance.
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A***a
9.1
/ 10
Very pleasant and recommend to stay here. The service provided is good, the staff is friendly and very helpful, the room is very spacious and clean.
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nihra w.
10.0
/ 10
The right choice if you go to Surabaya. Close to everywhere, easy to find food. If you want to go to the mall, just cross the pedestrian bridge. The hotel staff is friendly. Nice atmosphere, at night the surrounding area can be a place to hang out.
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In the Area
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Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Belinn Tunjungan Surabaya
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Swiss-Belinn Tunjungan Surabaya
Jalan Tunjungan 101, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Discover More About Swiss-Belinn Tunjungan Surabaya
Location
Swiss-Belinn Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Genteng.
About Swiss-Belinn Tunjungan Surabaya
From business event to corporate gathering, Swiss-Belinn Tunjungan Surabaya provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Tunjungan Surabaya.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belinn Tunjungan Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belinn Tunjungan Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Swiss-Belinn Tunjungan Surabaya is the right place to stay.
All facilities in Swiss-Belinn Tunjungan Surabaya
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Meeting facilities
- Projector
Things to Do
- Fitness center
- Outdoor pool
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Swiss-Belinn Tunjungan Surabaya
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belinn Tunjungan Surabaya | 190 |
Number of floors in Swiss-Belinn Tunjungan Surabaya | 17 |
Another facilities in Swiss-Belinn Tunjungan Surabaya | Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box |
Frequently asked question in Swiss-Belinn Tunjungan Surabaya
What are available facilities at Swiss-Belinn Tunjungan Surabaya?
There are top facilites at Swiss-Belinn Tunjungan Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Tunjungan Surabaya?
The standard check-in time at Swiss-Belinn Tunjungan Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Tunjungan Surabaya provide breakfast?
Yes, Swiss-Belinn Tunjungan Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belinn Tunjungan Surabaya?
Swiss-Belinn Tunjungan Surabaya is a 3.0-star hotel.
How many floors does Swiss-Belinn Tunjungan Surabaya have?
Swiss-Belinn Tunjungan Surabaya has 17 floors.
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More Reviews from Other Guests in Swiss-Belinn Tunjungan Surabaya
Overall Ratings & Reviews Swiss-Belinn Tunjungan Surabaya
Traveloka (7,202)
Other sources (169)
8.7
Very Good
From 7,202 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
9.0
Service and Facilites
8.8
People often mention about Swiss-Belinn Tunjungan Surabaya
All
Staff Friendliness (139)
Bedroom (126)
Distance to City Center (119)
Ambiance (115)
Accessibility (108)
Bathroom (105)
Surroundings (95)
Room Space (94)
Hotel Area (94)
Taste (81)
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Traveler Reviews Swiss-Belinn Tunjungan Surabaya
Number of reviews per page
20
40
Customer reviews
R***A
9.1
/10
Reviewed 6 day(s) ago
The rooms are clean, the service is friendly, the food is delicious, basically the best.
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F***i
10.0
/10
Reviewed 6 day(s) ago
Highly recommended to stay here because the situation is very strategic.
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Accommodation's Reply
12 Nov 2025
Dear Mr. F*i, Best regards from Swiss-Belinn Tunjungan, Thank you for your review. We are very glad that you had a memorable experience at Swiss-Belinn Tunjungan, from the service, cleanliness, breakfast, view to the location. Your review is very valuable for the development of tourism in Surabaya. We look forward to welcoming you back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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E***y
Business
10.0
/10
Reviewed 2 week(s) ago
The receptionist was really cute and helpful. All the staff were friendly. The valet attendant was also very friendly.
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Accommodation's Reply
04 Nov 2025
Dear Mr. E*y, From all the staff at Swissôtel Surabaya, we sincerely thank you for your valuable comments. We are committed to providing high-quality service to all our guests. Your satisfaction is our highest honor. Thank you for the beautiful photos you sent us. We look forward to welcoming you back again. Thank you! General Manager Swissôtel Surabaya
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D***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
Great. Recommended for staycations or business trips.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. D*i, It's a pleasure to welcome you from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for all our guests. It makes me proud to hear from our satisfied guests. Thank you for the beautiful photos. See you again soon. Best regards, General Manager Swiss-Belinn Tunjungan
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i***a
10.0
/10
Reviewed 3 week(s) ago
The staff are very helpful and friendly. Great hospitality. Thank you
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear i***a
Warmest Greetings from Swiss-Belinn Tunjungan, where you can ‘Feel The Real Comfort at The Heartbeat of Surabaya’
Thank you so much for your kind words!
We're delighted to hear that you felt well taken care of during your stay. Our staff happy to know they made a positive impression.
We look forward to welcoming you back the next time you're in Swiss-Belinn Tunjungan
Hospitably Yours
General Manager - Swiss-Belinn Tunjungan
R***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff service is very professional and friendly
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Accommodation's Reply
04 Nov 2025
Dear R*a, Thank you for taking the time to review Swiss-Belinn Tunjungan. Providing the best service is our top priority. We are delighted that you enjoyed your stay at Swiss-Belinn Tunjungan, with its excellent facilities and excellent service from our staff. We look forward to welcoming you back to Swiss-Belinn Tunjungan in the future. Best regards, General Manager Swiss-Belinn Tunjungan
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R***y
8.5
/10
Reviewed 3 week(s) ago
Nice place, may put some new renovation will be great
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Accommodation's Reply
22 Oct 2025
Dear R***y
Thank you for sharing your recent experience.
We're happy to read that you are enjoying your stay with us.
On behalf of all of our staff we look forward to welcoming you back in the future for another memorable stay here at Swiss-Belinn Tunjungan
Hospitably Yours
General Manager - Swiss-Belinn Tunjungan
r***a
Transit
9.7
/10
Reviewed 4 week(s) ago
more accelerated in providing food
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Accommodation's Reply
04 Nov 2025
Dear Guest, thank you for choosing to stay at Hotel Thunjoen Berlin, Switzerland and for sharing your unforgettable experience with us. We are very grateful for your high rating of 9.7. We are delighted that you were satisfied and comfortable with our facilities and services. We sincerely apologize for any inconvenience you may have experienced during your stay. Thank you again for your positive review. We look forward to your next visit to Hotel Thunjoen Berlin, Switzerland. Thank you. General Manager of Hotel Thunjoen Berlin, Switzerland
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I***a
10.0
/10
Reviewed 4 week(s) ago
The hotel was close to TP... Good location.
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Accommodation's Reply
04 Nov 2025
Dear l***a
We're so glad to hear that you found the hotel comfortable
It's also great to know you enjoyed the convenient location
We look forward to welcoming you again soon!
Hospitably Yours
General Manager - Swiss-Belinn Tunjungan
a***g
Staycation
8.5
/10
Reviewed 4 week(s) ago
friendly staff....cleanliness is ok...maybe the AC needs to be serviced
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Accommodation's Reply
22 Oct 2025
Dear A*g, Thank you for your trust and for taking the time to share your wonderful experience at Swiss-Belinn Tunjungan. We are very glad that you and your family felt comfortable and satisfied with the facilities we provided. We apologize for any inconvenience that may have occurred during your stay with us. Thank you again for this positive review. We look forward to welcoming you and your family back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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D***a
10.0
/10
Reviewed 5 week(s) ago
Comfortable rooms, friendly staff, easy hotel access, and a central location. I'll definitely stay here again next time. 👌
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Accommodation's Reply
16 Oct 2025
Dear Mr. D*a, Best regards from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for all our guests. It is an honor to hear from our guests that they are satisfied with our service. See you again soon. Best regards, General Manager Swiss-Belinn Tunjungan
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a***r
10.0
/10
Reviewed 5 week(s) ago
Overall excellence. It's hard to get a parking slot. You have to park in the project area behind the hotel.
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Accommodation's Reply
15 Oct 2025
Dear a*r, Thank you for your trust and for taking the time to share your wonderful experience at Swiss-Belinn Tunjungan. We are very glad that you and your family felt comfortable and satisfied with the facilities we provided. We apologize for any shortcomings that still caused problems during your stay with us. Thank you again for this positive review. We look forward to welcoming you and your family back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
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A***u
Business
9.1
/10
Reviewed 5 week(s) ago
The food was varied and delicious, and I didn't get bored with the breakfast menu after a four-night stay. There were a few minor issues, but the hotel staff and management handled them well. Overall, I was satisfied with my stay there.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear A*u, Thank you for being our loyal guest and taking the time to share your unforgettable experience at Swiss-Belinn Tunjungan. We are delighted to know that you and your family felt comfortable and satisfied with the various services we provide. We apologize for any shortcomings that may have caused problems during your stay with us. Thank you again for this positive review, and we look forward to welcoming you and your family back to Swiss-Belinn Tunjungan. Warm regards. General Manager - Swiss-Belinn Tunjungan
See original
Verified Traveler
8.0
/10
Reviewed 5 week(s) ago
Hope to be able to stay here again
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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R***n
Leisure
10.0
/10
Reviewed 5 week(s) ago
Very strategic location, just walking distance to TP Mall and tourist attractions around Jalan Tunjungan
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Accommodation's Reply
11 Oct 2025
Dear R*n, Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is an honor. See you again soon. Best Regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
I once stayed at the Swiss-Belinn Tunjungan Surabaya Hotel, which is strategically located right in front of Tunjungan Plaza. The room was clean and comfortable, with complete amenities and friendly service. The breakfast was delicious and varied, and the city views from the rooftop pool made the stay even more memorable.
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Find this review helpful?
Accommodation's Reply
11 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
See original
Verified Traveler
9.7
/10
Reviewed 5 week(s) ago
The staff is friendly, even in an emergency when I was sick in the middle of the night they were able to take me to the nearest clinic.
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Accommodation's Reply
08 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is an honor. See you again soon. Best Regards. General Manager - Swiss-Belinn Tunjungan
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V***y
Transit
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly and very helpful 😀
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear V*y, Thank you for sharing your experience with Swiss-Belinn Tunjungan. We are delighted that you chose Swiss-Belinn Tunjungan for your family vacation and that you had a wonderful stay. We are also pleased that our facilities, service, and food met your expectations. We look forward to welcoming you back to Swiss-Belinn Tunjungan. Best regards. General Manager - Swiss-Belinn Tunjungan
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A***u
10.0
/10
Reviewed 6 week(s) ago
I've stayed here twice, and it's very close to Jalan Tunjungan. The staff is friendly, the service is excellent, and if you want to go to TP Mall, you can just cross the street. You can enjoy culinary delights and take photos in Tunjungan within walking distance.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear A*u. Warm greetings from Swiss-Belinn Tunjungan. Thank you for your review. We are delighted to hear that you had a memorable experience with Swiss-Belinn Tunjungan. From the service, cleanliness, breakfast, views to the location. Your review has a positive impact on the development of tourism in Surabaya. We look forward to welcoming you back to Swiss-Belinn Tunjungan. Best regards. General Manager - Swiss-Belinn Tunjungan
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H***a
Leisure
9.6
/10
Reviewed 6 week(s) ago
the menu lacks variety and the taste is lacking
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+2
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear H*a. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Swiss-Belinn Tunjungan Surabaya
Traveloka (7,202)
Other sources (169)
8.7
Very Good
From 7,202 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
9.0
Service and Facilites
8.8
People often mention about Swiss-Belinn Tunjungan Surabaya
All
Staff Friendliness (139)
Bedroom (126)
Distance to City Center (119)
Ambiance (115)
Accessibility (108)
Bathroom (105)
Surroundings (95)
Room Space (94)
Hotel Area (94)
Taste (81)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Swiss-Belinn Tunjungan Surabaya
Number of reviews per page
20
40
Customer reviews
R***A
9.1
/10
Reviewed 6 day(s) ago
The rooms are clean, the service is friendly, the food is delicious, basically the best.
See original
Find this review helpful?
F***i
10.0
/10
Reviewed 6 day(s) ago
Highly recommended to stay here because the situation is very strategic.
See original
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Accommodation's Reply
12 Nov 2025
Dear Mr. F*i, Best regards from Swiss-Belinn Tunjungan, Thank you for your review. We are very glad that you had a memorable experience at Swiss-Belinn Tunjungan, from the service, cleanliness, breakfast, view to the location. Your review is very valuable for the development of tourism in Surabaya. We look forward to welcoming you back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
See original
E***y
Business
10.0
/10
Reviewed 2 week(s) ago
The receptionist was really cute and helpful. All the staff were friendly. The valet attendant was also very friendly.
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear Mr. E*y, From all the staff at Swissôtel Surabaya, we sincerely thank you for your valuable comments. We are committed to providing high-quality service to all our guests. Your satisfaction is our highest honor. Thank you for the beautiful photos you sent us. We look forward to welcoming you back again. Thank you! General Manager Swissôtel Surabaya
See original
D***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
Great. Recommended for staycations or business trips.
See original
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. D*i, It's a pleasure to welcome you from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for all our guests. It makes me proud to hear from our satisfied guests. Thank you for the beautiful photos. See you again soon. Best regards, General Manager Swiss-Belinn Tunjungan
See original
i***a
10.0
/10
Reviewed 3 week(s) ago
The staff are very helpful and friendly. Great hospitality. Thank you
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear i***a
Warmest Greetings from Swiss-Belinn Tunjungan, where you can ‘Feel The Real Comfort at The Heartbeat of Surabaya’
Thank you so much for your kind words!
We're delighted to hear that you felt well taken care of during your stay. Our staff happy to know they made a positive impression.
We look forward to welcoming you back the next time you're in Swiss-Belinn Tunjungan
Hospitably Yours
General Manager - Swiss-Belinn Tunjungan
R***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff service is very professional and friendly
See original
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Accommodation's Reply
04 Nov 2025
Dear R*a, Thank you for taking the time to review Swiss-Belinn Tunjungan. Providing the best service is our top priority. We are delighted that you enjoyed your stay at Swiss-Belinn Tunjungan, with its excellent facilities and excellent service from our staff. We look forward to welcoming you back to Swiss-Belinn Tunjungan in the future. Best regards, General Manager Swiss-Belinn Tunjungan
See original
R***y
8.5
/10
Reviewed 3 week(s) ago
Nice place, may put some new renovation will be great
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear R***y
Thank you for sharing your recent experience.
We're happy to read that you are enjoying your stay with us.
On behalf of all of our staff we look forward to welcoming you back in the future for another memorable stay here at Swiss-Belinn Tunjungan
Hospitably Yours
General Manager - Swiss-Belinn Tunjungan
r***a
Transit
9.7
/10
Reviewed 4 week(s) ago
more accelerated in providing food
See original
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Accommodation's Reply
04 Nov 2025
Dear Guest, thank you for choosing to stay at Hotel Thunjoen Berlin, Switzerland and for sharing your unforgettable experience with us. We are very grateful for your high rating of 9.7. We are delighted that you were satisfied and comfortable with our facilities and services. We sincerely apologize for any inconvenience you may have experienced during your stay. Thank you again for your positive review. We look forward to your next visit to Hotel Thunjoen Berlin, Switzerland. Thank you. General Manager of Hotel Thunjoen Berlin, Switzerland
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I***a
10.0
/10
Reviewed 4 week(s) ago
The hotel was close to TP... Good location.
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear l***a
We're so glad to hear that you found the hotel comfortable
It's also great to know you enjoyed the convenient location
We look forward to welcoming you again soon!
Hospitably Yours
General Manager - Swiss-Belinn Tunjungan
a***g
Staycation
8.5
/10
Reviewed 4 week(s) ago
friendly staff....cleanliness is ok...maybe the AC needs to be serviced
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Accommodation's Reply
22 Oct 2025
Dear A*g, Thank you for your trust and for taking the time to share your wonderful experience at Swiss-Belinn Tunjungan. We are very glad that you and your family felt comfortable and satisfied with the facilities we provided. We apologize for any inconvenience that may have occurred during your stay with us. Thank you again for this positive review. We look forward to welcoming you and your family back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
See original
D***a
10.0
/10
Reviewed 5 week(s) ago
Comfortable rooms, friendly staff, easy hotel access, and a central location. I'll definitely stay here again next time. 👌
See original
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Accommodation's Reply
16 Oct 2025
Dear Mr. D*a, Best regards from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for all our guests. It is an honor to hear from our guests that they are satisfied with our service. See you again soon. Best regards, General Manager Swiss-Belinn Tunjungan
See original
a***r
10.0
/10
Reviewed 5 week(s) ago
Overall excellence. It's hard to get a parking slot. You have to park in the project area behind the hotel.
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Accommodation's Reply
15 Oct 2025
Dear a*r, Thank you for your trust and for taking the time to share your wonderful experience at Swiss-Belinn Tunjungan. We are very glad that you and your family felt comfortable and satisfied with the facilities we provided. We apologize for any shortcomings that still caused problems during your stay with us. Thank you again for this positive review. We look forward to welcoming you and your family back to Swiss-Belinn Tunjungan again. Best regards, General Manager Swiss-Belinn Tunjungan
See original
A***u
Business
9.1
/10
Reviewed 5 week(s) ago
The food was varied and delicious, and I didn't get bored with the breakfast menu after a four-night stay. There were a few minor issues, but the hotel staff and management handled them well. Overall, I was satisfied with my stay there.
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear A*u, Thank you for being our loyal guest and taking the time to share your unforgettable experience at Swiss-Belinn Tunjungan. We are delighted to know that you and your family felt comfortable and satisfied with the various services we provide. We apologize for any shortcomings that may have caused problems during your stay with us. Thank you again for this positive review, and we look forward to welcoming you and your family back to Swiss-Belinn Tunjungan. Warm regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
8.0
/10
Reviewed 5 week(s) ago
Hope to be able to stay here again
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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R***n
Leisure
10.0
/10
Reviewed 5 week(s) ago
Very strategic location, just walking distance to TP Mall and tourist attractions around Jalan Tunjungan
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Accommodation's Reply
11 Oct 2025
Dear R*n, Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is an honor. See you again soon. Best Regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
I once stayed at the Swiss-Belinn Tunjungan Surabaya Hotel, which is strategically located right in front of Tunjungan Plaza. The room was clean and comfortable, with complete amenities and friendly service. The breakfast was delicious and varied, and the city views from the rooftop pool made the stay even more memorable.
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Accommodation's Reply
11 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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Verified Traveler
9.7
/10
Reviewed 5 week(s) ago
The staff is friendly, even in an emergency when I was sick in the middle of the night they were able to take me to the nearest clinic.
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Accommodation's Reply
08 Oct 2025
Dear G*t. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is an honor. See you again soon. Best Regards. General Manager - Swiss-Belinn Tunjungan
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V***y
Transit
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly and very helpful 😀
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear V*y, Thank you for sharing your experience with Swiss-Belinn Tunjungan. We are delighted that you chose Swiss-Belinn Tunjungan for your family vacation and that you had a wonderful stay. We are also pleased that our facilities, service, and food met your expectations. We look forward to welcoming you back to Swiss-Belinn Tunjungan. Best regards. General Manager - Swiss-Belinn Tunjungan
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A***u
10.0
/10
Reviewed 6 week(s) ago
I've stayed here twice, and it's very close to Jalan Tunjungan. The staff is friendly, the service is excellent, and if you want to go to TP Mall, you can just cross the street. You can enjoy culinary delights and take photos in Tunjungan within walking distance.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear A*u. Warm greetings from Swiss-Belinn Tunjungan. Thank you for your review. We are delighted to hear that you had a memorable experience with Swiss-Belinn Tunjungan. From the service, cleanliness, breakfast, views to the location. Your review has a positive impact on the development of tourism in Surabaya. We look forward to welcoming you back to Swiss-Belinn Tunjungan. Best regards. General Manager - Swiss-Belinn Tunjungan
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H***a
Leisure
9.6
/10
Reviewed 6 week(s) ago
the menu lacks variety and the taste is lacking
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+2
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear H*a. Warm greetings from Swiss-Belinn Tunjungan Surabaya. Thank you for your review. We always strive to provide the best for every guest. Hearing comments from guests who are satisfied with our service is a source of pride. Thank you for the beautiful photos. See you again soon. Warm regards. General Manager - Swiss-Belinn Tunjungan
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