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The Premiere Hotel Pekanbaru
The Premiere Hotel Pekanbaru
Hotels
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Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116
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8.6
Impressive
From 6,081 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (80)
Kids Friendly (3)
Friendly Staffs (45)
Clean Room (49)
Available Room Types in The Premiere Hotel Pekanbaru
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Location Info
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Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116
Discover More About The Premiere Hotel Pekanbaru
Location
Staying at The Premiere Hotel Pekanbaru is a good choice when you are visiting Pekanbaru City Center.
The hotel has a very good location, also near the Sultan Syarif Kasim II Airport (PKU), which is only 5.79 km away.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About The Premiere Hotel Pekanbaru
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
The Premiere Hotel Pekanbaru is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, The Premiere Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at The Premiere Hotel Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Premiere Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Premiere Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Premiere Hotel Pekanbaru.
All Facilities
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Bedroom
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Poolside bar
- Snack bar
- Snacks
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Wedding service
- 24-hour Receptionist
Things to Do
- Children play area
- Fitness center
- Hot tub
- Massage
- Outdoor pool
- Sauna
- Spa
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- Minibar
- Shower
- TV
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Shops
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Airport transfer
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer
Accommodation Policy & General Information
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at The Premiere Hotel Pekanbaru?
There are top facilites at The Premiere Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Premiere Hotel Pekanbaru?
The standard check-in time at The Premiere Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Premiere Hotel Pekanbaru provide breakfast?
Yes, The Premiere Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 6,081 verified guests reviews
8.6
Impressive
Fantastic
2,039
Very Good
3,123
Satisfying
300
Average
618
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (80)
kids friendly (3)
friendly staffs (45)
clean room (49)
tasty breakfast (31)
complete facilities (2)
easy access (2)
comfortable room (4)
tasty food (53)
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AI
Angga I. D.
Business
10
/ 10
05 Apr 2022
Stretch your feet, turn on the TV, grab your pillow, and enjoy this moment at hotel room before Monday comes.
1 liked this review
Accommodation's Reply
19 Apr 2022
Thank you for the excellent review, Angga
We've thrilled your time with us was so amazing! We endeavour to go above and beyond to ensure our guests have a memorable experience.
The Premiere Hotel Pekanbaru has escalated the Coronavirus Prevention methods to ensure the Health, Safety and well-being of our guests. Please always cooperate for safety and comfort together. #Staysafe and #StayHealthy
Kind Regards...,
Wismi - General Manager
Ru
Rita u.
Medical
9.4
/ 10
21 Jan 2022
We had a pleasant stay, clean room, great hospitality, good food (I particularly love the Jamu at their restaurant). Downside was the noise, we stayed at 8th floor but I heard the busy street loud and clear, it would be a turn off if you are a light sleeper like me. But I don't mind to came back. And I hope they have a loyalty program, but sadly they don't at the moment.
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Accommodation's Reply
02 Feb 2022
Thank you for the excellent review, Rita Umar
We've thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience.
The Premiere Hotel Pekanbaru have escalated the Coronavirus Prevention methods to ensure Health, Safety and well-being of our guests. Please always cooperate for the safety and comfort together. #Staysafe and #StayHealthy
Kind Regards...,
Wismi - General Manager
Hafizul A.
Holiday
10
/ 10
05 May 2022
It's great, the location is in the middle of the city.
1 liked this review
Accommodation's Reply
12 May 2022
Hi Hafizul
Thank you for the review given. Glad to be able to provide our best services and facilities for you and we look forward to your next visit to try and enjoy our other facilities. The Premiere Hotel Pekanbaru facilities will always be intensively sterilized with disinfectants and UV lamps.
Please always cooperate for the sake of mutual safety and comfort to always comply with the required Health Protocols while at The Premiere Hotel Pekanbaru. Do it as 5M (Using Masks, Using Hand Sanitizer, Keeping Your Distance, Washing Hands & Staying Away from Crowds) with self-discipline and being aware of your own health and the surrounding environment. #StaySafe & #StayHealthy.
All The Best.
Wismi - General Manager
aa
asnawi a.
9.7
/ 10
03 Oct 2021
The hotel is great, comfortable, the location is very good
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Accommodation's Reply
13 Oct 2021
Hello Asnawi
Thank you for the review given. Glad to be able to provide our best services and facilities for you and we look forward to your next visit to try and enjoy our other facilities. The Premiere Hotel Pekanbaru facilities will always be intensively sterilized with disinfectants and UV lamps.
Please always cooperate for the sake of mutual safety and comfort to always comply with the required Health Protocols while at The Premiere Hotel Pekanbaru. Do it as 5M (Using Masks, Using Hand Sanitizer, Keeping Your Distance, Washing Hands & Staying Away from Crowds) with self-discipline and being aware of your own health and the surrounding environment. #StaySafe & #StayHealthy.
All The Best...
Wismi - General Manager
Adis M.
Staycation
9.4
/ 10
26 Jun 2022
The rooms are clean, the toilets and so on are clean. Comfortable. But for supplies in the mini bar room, a warning must be given if it is "not free". Eating and drinking something from the mini bar is an accident. By the way, the breakfast in the morning is good. Continued success for The Premiere Hotel Pekanbaru.
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Accommodation's Reply
04 Jul 2022
Hi Adis,
Thank you for the review given. Glad to be able to provide our best services and facilities for you and we look forward to your next visit to try and enjoy our other facilities. Mini Bar price lists are placed in each room not far from the Mini Bar items that have been prepared. The items that have become compliments in the room are 4 600 ml Bottles of Mineral Water.
The Premiere Hotel Pekanbaru will always enforce the Government's Appeal Health Protocol, namely the New Life Change or the New Normal Era appropriately, obediently and firmly. Please always cooperate for the safety and comfort together. #StaySafe & #StayHealthy...
All The Best...
Wismi - General Manager
Andria F.
Transit
8.5
/ 10
09 Aug 2022
Favorite in the children's playground in the lobby. Because I have a toddler. Complete breakfast. All delicious. Fast service. Swimpoll and the gym room make you feel at home for long. Didn't disappoint any.
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Accommodation's Reply
16 Aug 2022
You have Andria,
Thank you for the review given. Glad to be able to provide our best services and facilities for you and we look forward to your next visit to try and enjoy our other facilities. The Premiere Hotel Pekanbaru facilities will always be intensively sterilized with disinfectants and UV lamps.
Please always cooperate for the sake of mutual safety and comfort to always comply with the required Health Protocols while at The Premiere Hotel Pekanbaru. Do it as 5M (Using Masks, Using Hand Sanitizer, Keeping Your Distance, Washing Hands & Staying Away from Crowds) with self-discipline and being aware of your own health and the surrounding environment. #StaySafe & #StayHealthy.
All The Best.
Wismi - General Manager
Darma F.
Holiday
8.5
/ 10
07 Jan 2022
The rooms are large and comfortable, the breakfast is delicious and varied, but check-in is a bit slow, arriving at the hotel at 15.00 but at 16.00 you can only enter the room. Next time want to come here again
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Accommodation's Reply
18 Jan 2022
Thank you for the excellent review, Darma
We've thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We will take note about check in process to make better at the future.
The Premiere Hotel Pekanbaru have escalated the Coronavirus Prevention methods to ensure Health, Safety and well-being of our guests. Please always cooperate for the safety and comfort together. #Staysafe and #StayHealthy
Kind Regards...,
Wismi - General Manager
SA
Shoffan A. T.
9.4
/ 10
22 Aug 2023
Pengalaman menginap yang menyenangkan, excellent breakfast menu, in room dining, kamar, executive lounge (menu free kurang variatif) tapi servis nya mantap. Sampai pagi hari kami keluar hotel jam 9, ternyata diinformasikan staff hotel ada car free day di sepanjang jalan Sudirman sampai jam 9.30. Oleh staff hotel disarankan keluar via pintu belakang. Akhirnya kami angkat koper dan bawaan kami ke belakang hotel, udah capek dan berkeringat, bedak pun hampir luntur ternyata jam 9 udah bubar, grab yang jemput kami juga lama ga sampai.
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Accommodation's Reply
28 Aug 2023
Dear Shoffan Abdi Tunggal. Warmest Greetings from The Premiere Hotel Pekanbaru. It has been our great pleasure to welcome you at The Premiere Hotel Pekanbaru and thank you for sharing your feelings about your stay with us. We hope we will have the pleasure of welcoming you again soon. All The Best, Wismi-General Manager.
RN
Rini N. A.
6.3
/ 10
09 Jul 2022
Pelayanannan kurang, saya minta dibawakan sajadah sampai saya check out tak kunjung datang, petugas kolam renang tidak ramah, pas makan mangkuknya rusak.
1 liked this review
Accommodation's Reply
21 Jul 2022
Dear Rini,
Thank you for the review given. We look forward to your next visit to try and enjoy our other facilities. The Premiere Hotel Pekanbaru facilities will always be intensively sterilized with disinfectants and UV lamps.
Regarding the review you submitted, allow us to double-check. Especially to the staff who received the prayer prayer request message from you. The staff will return, we will give a strong reprimand for negligence of work that makes guests uncomfortable. We will return the pool staff to provide training and warnings in service. We apologize for the inconvenience you received during your stay.
Please always cooperate for the sake of mutual safety and comfort to always comply with the required Health Protocols while at The Premiere Hotel Pekanbaru. Do it as 5M (Using Masks, Using Hand Sanitizer, Keeping Your Distance, Washing Hands & Staying Away from Crowds) with self-discipline and being aware of your own health and the surrounding environment. #StaySafe & #StayHealthy...
All The Best...
Wismi - General Manager
Tiurma S.
Staycation
6.1
/ 10
29 Apr 2023
Mau staycation keluarga, tapi jadi bete duluan. Request connecting room, di bilang ada tapi cuma smoking, sementara bawa anak 3 tahun, akhirnya kamar sedapetnya aja. Udah dapet kamar sedapetnya kamarnya AC nya bocor parah malam harinya, mau manggil room service untuk benerin sudah jam 11 malem dan si kecil sudah tidur. Buat aku si buruk ya. Soalnya untuk kelas kota Pekanbaru juga dia bukan hotel murah. Di check dulu dong kamar sebelum di jual, aman gak jangan asal jual aja. 🙏🏼
Read More
1 liked this review
Accommodation's Reply
12 May 2023
Dear Tiurma, Thank you for the review provided. Allow through this comment reply to respond to the review you provided. The voucher that the hotel received did not find a request that the desired room was connecting so that upon arrival the reception team maximized the request for connecting where all that was left were the rooms on the smoking floor. Fulfilling the request for a non-smoking floor connection, while the room is on the 5th floor but cannot return to connect but is next to each other. This is because the condition of the room is full of influences on weekends and long holidays. Suggestions in the future for special requests can contact the room reservation team via email or the number that can be found on some of our social media. Leaking AC conditions are a condensation problem where this can occur suddenly due to the influence of several factors such as weather and AC temperature. We apologize for this inconvenience. The hotel team always checks periodically for room air conditioners, but the problems with the room air conditioner that you find will be our records to check again. Hopefully we can still wait for your next arrival to try and enjoy our other facilities. If this inconvenience, we make sure it doesn't happen again. You're Happy, We're Happy. All The Best. Wismi-General Manager.
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