The Trans Luxury Hotel

9.1
/10
Exceptional
7,856 reviews

What Guests Say About Their Stay

Room Space (413)
Bedroom (406)
Staff Friendliness (402)
Ambiance (398)

Mohamad A. R.

10.0
/ 10
Comfortable room, outstanding cleanliness, friendly staff, and super kids-friendly facilities

Verified Traveler

10.0
/ 10
My second 3 days 2 nights weekend vacation with my husband at Trans Luxury Hotel. All the staff are cool, friendly, full of smiles, agile, professional, and welcoming. Complete facilities, fast wifi everywhere, the location is next to Trans Studio Mall. In short, for all the big family of Trans Luxury Hotel employees, progress, glory, success, and God bless you🙏🙏🫶
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guntur w.

10.0
/ 10
Just stayed here and it was a super cool experience! The staff was super friendly, check-in was fast, and the room was clean and comfortable. The breakfast was delicious, the amenities were complete, and the view was top-notch. The location is strategic, close to popular spots, making traveling easier. The service is top-notch, I'll definitely be back!
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Verified Traveler

10.0
/ 10
This hotel is amazing, everything is great. The rooms, service, food, and kids' area are all very satisfying.
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arif s.

10.0
/ 10
Very good hotel service, friendly receptionist, easy check in and check out process, very clean and spacious room, very comfortable, very clean bathroom, big bath tub.
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In the Area
See Map
Jl. Gatot Subroto No. 289, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Trans Luxury Hotel is a good choice when you are visiting Buahbatu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Trans Luxury Hotel

Jl. Gatot Subroto No. 289, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273
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Lobby The Trans Luxury Hotel
Lobby 2 The Trans Luxury Hotel

Discover More About The Trans Luxury Hotel

Location


Staying at The Trans Luxury Hotel is a good choice when you are visiting Buahbatu.

About The Trans Luxury Hotel

The Trans Luxury Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Trans Luxury Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Trans Luxury Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Trans Luxury Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Trans Luxury Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Trans Luxury Hotel.

All facilities in The Trans Luxury Hotel

Bar, Cafe and Lounge The Trans Luxury Hotel
Bar, Cafe and Lounge
Swimming Pool The Trans Luxury Hotel
Swimming Pool
Fitness Center The Trans Luxury Hotel
Fitness Center
Functional Hall The Trans Luxury Hotel
Functional Hall
Lobby The Trans Luxury Hotel
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Dining area
  • Poolside bar

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Accommodation Policy & General Information in The Trans Luxury Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
As of April 26th, all rooms are included 6 Items of minibar.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.






As of April 26th, all rooms are included 6 Items of minibar.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Trans Luxury Hotel
280
Number of floors in The Trans Luxury Hotel
18
Another facilities in The Trans Luxury Hotel
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The Trans Luxury Hotel

What are available facilities at The Trans Luxury Hotel?
There are top facilites at The Trans Luxury Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Trans Luxury Hotel?
The standard check-in time at The Trans Luxury Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Trans Luxury Hotel provide breakfast?
Yes, The Trans Luxury Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Trans Luxury Hotel?
The Trans Luxury Hotel is a 5.0-star hotel.
How many floors does The Trans Luxury Hotel have?
The Trans Luxury Hotel has 18 floors.
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More Reviews from Other Guests in The Trans Luxury Hotel

Overall Ratings & Reviews The Trans Luxury Hotel

Traveloka (7,742)
Other sources (114)
9.1
Exceptional
From 7,742 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.0

Location

9.1

Service and Facilites

9.3

People often mention about The Trans Luxury Hotel
All
Room Space (274)
Family Friendly (266)
Staff Friendliness (266)
Bedroom (266)
Ambiance (261)
Bathroom (259)
Hotel Area (246)
Taste (239)
Variety (223)
Surroundings (208)
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Most Recent
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Traveler Reviews The Trans Luxury Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 hour(s) ago
The hotel staff is friendly, strategic, and clean.
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Dea N. h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
everything is so cool, the best ever
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Pricilla
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice place to stay for family with kids
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Accommodation's Reply
01 Apr 2026
Dear Ibu Pricilla, Thank you for your perfect score review and for choosing us for your family getaway. We are pleased that you found our hotel to be a nice place to stay for your family. Providing a world-class environment where families can create wonderful memories through genuine hospitality is our primary goal. We look forward to welcoming you and your children back for another magnificent stay soon. Warmest regards, Marcel Jacquat General Manager
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Pricilla
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice place to stay for family with kids
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Accommodation's Reply
01 Apr 2026
Dear Ibu Pricilla, Thank you for your perfect score review and for choosing us for your family getaway. We are pleased that you found our hotel to be a nice place to stay for your family. Providing a world-class environment where families can create wonderful memories through genuine hospitality is our primary goal. We look forward to welcoming you and your children back for another magnificent stay soon. Warmest regards, Marcel Jacquat General Manager
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Pricilla
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Always a happy place for my family, came here 2-3 times a year
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Accommodation's Reply
01 Apr 2026
Dear Ibu Pricilla, Thank you for your perfect score review and for choosing us for your family getaway. We are pleased that you found our hotel to be a nice place to stay for your family. Providing a world-class environment where families can create wonderful memories through genuine hospitality is our primary goal. We look forward to welcoming you and your children back for another magnificent stay soon. Warmest regards, Marcel Jacquat General Manager
E***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Worth the price, luxury hotel.
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Bapak/Ibu E***o, Thank you for your perfect score review and for choosing us for your business travel. We are pleased that you found our luxury hotel to be worth the price. Providing a world-class environment for our corporate guests is our primary goal, and we are thrilled to have met your expectations. We look forward to the pleasure of welcoming you back for another great stay on your next visit to Bandung. Warmest regards, Marcel Jacquat General Manager
denny d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Please pay more attention to the dust in the room.
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Deviana S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very fun, suitable for families
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Accommodation's Reply
01 Apr 2026
Dear Ibu Deviana S., Thank you for your perfect score review and for your kind words. We are pleased that you had a very pleasant experience and found our property to be a suitable destination for families. Delivering genuine hospitality to every family is our primary goal, and we are thrilled that you enjoyed your stay. We look forward to welcoming you and your family back for another memorable experience soon. Warmest regards, Marcel Jacquat General Manager
Mohamad A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable room, outstanding cleanliness, friendly staff, and super kids-friendly facilities
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Bapak Mohamad A. R., Thank you for your perfect score review and for highlighting our commitment to excellence. We are pleased that you enjoyed our comfortable rooms, outstanding cleanliness, and the dedicated service of our friendly staff. It is also rewarding to hear that your family found our facilities to be super kids-friendly. Providing a world-class environment and genuine hospitality is our primary goal, and we are thrilled that we exceeded your expectations. We look forward to the pleasure of welcoming you and your family back for another magnificent staycation in the near future. Warmest regards, Marcel Jacquat General Manager
Mohamad A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is spacious, comfortable, clean, the facilities are very kids friendly, that's what's important
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Accommodation's Reply
01 Apr 2026
Dear Bapak Mohamad A. R., Thank you for your perfect score review and for highlighting our commitment to excellence. We are pleased that you enjoyed our comfortable rooms, outstanding cleanliness, and the dedicated service of our friendly staff. It is also rewarding to hear that your family found our facilities to be super kids-friendly. Providing a world-class environment and genuine hospitality is our primary goal, and we are thrilled that we exceeded your expectations. We look forward to the pleasure of welcoming you and your family back for another magnificent staycation in the near future. Warmest regards, Marcel Jacquat General Manager
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and kind, and the food is absolutely delicious.
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Accommodation's Reply
01 Apr 2026
Dear Bapak/Ibu P***i, Thank you for your perfect score review and for your wonderful feedback. We are pleased that you found our staff to be kind and welcoming, and that you thoroughly enjoyed our culinary offerings. Delivering a world-class dining experience and genuine hospitality is our primary goal, and we are thrilled that we met your expectations. We look forward to welcoming you back for another excellent stay soon. Warmest regards, Marcel Jacquat General Manager
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Shinta S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I can't count how many times I've stayed here every time I go to Bandung. It's also close to my parents' house so it's close if I want to go back and forth. Everything is satisfying. From checking in or out, the staff are friendly and welcoming, the rooms are also clean and the toiletries and other things are complete, it's worth it for a staycation with family or for business besides it's also close to the mall which makes it easy for us to find food.
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Accommodation's Reply
01 Apr 2026
Dear Ibu Shinta S., Thank you for your perfect score review and for being such a loyal guest of The Trans Luxury Hotel Bandung. We are pleased that we remain your destination of choice whenever you visit Bandung. It is rewarding to hear that every aspect of your stay—from the seamless check-in and check-out process to our clean, well-equipped rooms and friendly staff—met your expectations. Providing a world-class environment for both family staycations and business travel is our primary goal. We look forward to the pleasure of welcoming you back for another excellent experience soon. Warmest regards, Marcel Jacquat General Manager
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Andreas S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very effective experience
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Bapak Andreas S., Thank you for your perfect score review and for sharing your feedback with us. We are pleased that you had such a memorable and impressive experience during your leisure stay. Delivering genuine hospitality and ensuring every guest leaves with a lasting positive impression is at the heart of what we do. We look forward to welcoming you back for another enjoyable stay in the near future. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
Disappointed, the breakfast menu variation does not match a 5 star hotel.
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Accommodation's Reply
01 Apr 2026
Dear Bapak/Ibu G***t, Thank you for sharing your feedback regarding your recent breakfast experience with us. It is most unfortunate to hear that our breakfast variety did not meet the five-star standards you expect from a luxury hotel. Please rest assured that failing to provide a world-class culinary selection is not our standard. We value your transparency as it helps us grow our services. Your comments have been shared with our Executive Chef and culinary leadership team to ensure we refine our menu offerings and maintain the excellence required for a premier guest experience. We hope to have the opportunity to welcome you back for a significantly improved and excellent dining experience in the future. Warmest regards, Marcel Jacquat General Manager
Anne P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good, very friendly service and
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Accommodation's Reply
01 Apr 2026
Dear Ibu Anne P., Thank you for your perfect score review and for choosing to stay with us. We are pleased that you had a positive experience and found our service to be very friendly. Providing a world-class environment and genuine hospitality is our primary goal, and we are thrilled that our team made a lasting impression during your visit. We look forward to the pleasure of welcoming you back for another excellent experience soon. Warmest regards, Marcel Jacquat General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A very good experience to stay here
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Accommodation's Reply
02 Apr 2026
Dear Bapak/Ibu R***a, Thank you for your perfect score review and for sharing a glimpse of your stay with us. We are pleased that you had a very good experience at The Trans Luxury Hotel Bandung. Delivering genuine hospitality in a world-class environment is at the heart of what we do, and we appreciate you taking the time to highlight your visit. We look forward to welcoming you back for another memorable stay in the near future. Warmest regards, Marcel Jacquat General Manager
H***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The facilities were all excellent, and the hotel staff were all very friendly and kind. The kids were all delighted, and we'll definitely be back again sometime.
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Accommodation's Reply
02 Apr 2026
Dear Bapak / Ibu H***u, Thank you for your perfect score review and for choosing us for your leisure stay. We are pleased that you found our facilities to be excellent and our entire team to be warm and welcoming. Providing a world-class environment where children can enjoy themselves through genuine hospitality is our primary goal. We look forward to the pleasure of welcoming you and your family back for another enjoyable experience soon. Warmest regards, Marcel Jacquat General Manager
V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Comfortable room, strategic location, request for wedding anniversary room but no decoration was made.
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Accommodation's Reply
02 Apr 2026
Dear Bapak / Ibu V***a, Thank you for sharing your feedback regarding your stay with us in March. While we are pleased that you found your room comfortable and our location strategic, it is most unfortunate to hear that your request was not fulfilled. Please rest assured that missing such a significant personal milestone for our guests is not our standard, as we strive to provide genuine hospitality through every curated detail. We value your feedback as it helps us grow our services. We look forward to the opportunity of welcoming you back for a truly memorable and flawless celebration in the future. Warmest regards, Marcel Jacquat General Manager
R***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I have stayed at Trans several times, nothing has changed, the service and accommodation are recommended.
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Accommodation's Reply
02 Apr 2026
Dear Bapak / Ibu R***o, Thank you for your perfect score review and for your continued loyalty to our property. We are pleased that after several stays, you find our level of service and accommodation to be consistently high. Delivering a world-class environment and reliable genuine hospitality is our primary goal, and we are thrilled that we remain a recommended choice for your business travel. We look forward to the pleasure of welcoming you back for another excellent stay soon. Warmest regards, Marcel Jacquat General Manager
H***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great experience staying in this hotel, once I go again to Bandung, I'd prefer to stay again in this hotel.
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Accommodation's Reply
02 Apr 2026
Dear Bapak / Ibu H***s, Thank you for your perfect score review and for choosing us for your business travel. We are pleased that you had a great experience during your stay. Delivering a world-class environment and consistent genuine hospitality for our corporate guests is our primary goal, and we are honored to remain your preferred choice for future visits to Bandung. We look forward to the pleasure of welcoming you back for another excellent experience soon. Warmest regards, Marcel Jacquat General Manager
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Trans Luxury Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Trans Luxury Hotel

Traveloka (7,742)
Other sources (114)
9.1
Exceptional
From 7,742 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.0

Location

9.1

Service and Facilites

9.3

People often mention about The Trans Luxury Hotel
All
Room Space (274)
Family Friendly (266)
Staff Friendliness (266)
Bedroom (266)
Ambiance (261)
Bathroom (259)
Hotel Area (246)
Taste (239)
Variety (223)
Surroundings (208)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Trans Luxury Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 hour(s) ago
The hotel staff is friendly, strategic, and clean.
Translated by Google Icon
See original
Find this review helpful?
Dea N. h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
everything is so cool, the best ever
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Profile Picture
Pricilla
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice place to stay for family with kids
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Ibu Pricilla, Thank you for your perfect score review and for choosing us for your family getaway. We are pleased that you found our hotel to be a nice place to stay for your family. Providing a world-class environment where families can create wonderful memories through genuine hospitality is our primary goal. We look forward to welcoming you and your children back for another magnificent stay soon. Warmest regards, Marcel Jacquat General Manager
Profile Picture
Pricilla
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice place to stay for family with kids
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Ibu Pricilla, Thank you for your perfect score review and for choosing us for your family getaway. We are pleased that you found our hotel to be a nice place to stay for your family. Providing a world-class environment where families can create wonderful memories through genuine hospitality is our primary goal. We look forward to welcoming you and your children back for another magnificent stay soon. Warmest regards, Marcel Jacquat General Manager
Profile Picture
Pricilla
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Always a happy place for my family, came here 2-3 times a year
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Ibu Pricilla, Thank you for your perfect score review and for choosing us for your family getaway. We are pleased that you found our hotel to be a nice place to stay for your family. Providing a world-class environment where families can create wonderful memories through genuine hospitality is our primary goal. We look forward to welcoming you and your children back for another magnificent stay soon. Warmest regards, Marcel Jacquat General Manager
E***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Worth the price, luxury hotel.
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Bapak/Ibu E***o, Thank you for your perfect score review and for choosing us for your business travel. We are pleased that you found our luxury hotel to be worth the price. Providing a world-class environment for our corporate guests is our primary goal, and we are thrilled to have met your expectations. We look forward to the pleasure of welcoming you back for another great stay on your next visit to Bandung. Warmest regards, Marcel Jacquat General Manager
denny d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Please pay more attention to the dust in the room.
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Deviana S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very fun, suitable for families
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Accommodation's Reply
01 Apr 2026
Dear Ibu Deviana S., Thank you for your perfect score review and for your kind words. We are pleased that you had a very pleasant experience and found our property to be a suitable destination for families. Delivering genuine hospitality to every family is our primary goal, and we are thrilled that you enjoyed your stay. We look forward to welcoming you and your family back for another memorable experience soon. Warmest regards, Marcel Jacquat General Manager
Mohamad A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable room, outstanding cleanliness, friendly staff, and super kids-friendly facilities
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Bapak Mohamad A. R., Thank you for your perfect score review and for highlighting our commitment to excellence. We are pleased that you enjoyed our comfortable rooms, outstanding cleanliness, and the dedicated service of our friendly staff. It is also rewarding to hear that your family found our facilities to be super kids-friendly. Providing a world-class environment and genuine hospitality is our primary goal, and we are thrilled that we exceeded your expectations. We look forward to the pleasure of welcoming you and your family back for another magnificent staycation in the near future. Warmest regards, Marcel Jacquat General Manager
Mohamad A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is spacious, comfortable, clean, the facilities are very kids friendly, that's what's important
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Accommodation's Reply
01 Apr 2026
Dear Bapak Mohamad A. R., Thank you for your perfect score review and for highlighting our commitment to excellence. We are pleased that you enjoyed our comfortable rooms, outstanding cleanliness, and the dedicated service of our friendly staff. It is also rewarding to hear that your family found our facilities to be super kids-friendly. Providing a world-class environment and genuine hospitality is our primary goal, and we are thrilled that we exceeded your expectations. We look forward to the pleasure of welcoming you and your family back for another magnificent staycation in the near future. Warmest regards, Marcel Jacquat General Manager
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and kind, and the food is absolutely delicious.
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Accommodation's Reply
01 Apr 2026
Dear Bapak/Ibu P***i, Thank you for your perfect score review and for your wonderful feedback. We are pleased that you found our staff to be kind and welcoming, and that you thoroughly enjoyed our culinary offerings. Delivering a world-class dining experience and genuine hospitality is our primary goal, and we are thrilled that we met your expectations. We look forward to welcoming you back for another excellent stay soon. Warmest regards, Marcel Jacquat General Manager
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Shinta S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I can't count how many times I've stayed here every time I go to Bandung. It's also close to my parents' house so it's close if I want to go back and forth. Everything is satisfying. From checking in or out, the staff are friendly and welcoming, the rooms are also clean and the toiletries and other things are complete, it's worth it for a staycation with family or for business besides it's also close to the mall which makes it easy for us to find food.
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Accommodation's Reply
01 Apr 2026
Dear Ibu Shinta S., Thank you for your perfect score review and for being such a loyal guest of The Trans Luxury Hotel Bandung. We are pleased that we remain your destination of choice whenever you visit Bandung. It is rewarding to hear that every aspect of your stay—from the seamless check-in and check-out process to our clean, well-equipped rooms and friendly staff—met your expectations. Providing a world-class environment for both family staycations and business travel is our primary goal. We look forward to the pleasure of welcoming you back for another excellent experience soon. Warmest regards, Marcel Jacquat General Manager
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Andreas S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very effective experience
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Accommodation's Reply
01 Apr 2026
Dear Bapak Andreas S., Thank you for your perfect score review and for sharing your feedback with us. We are pleased that you had such a memorable and impressive experience during your leisure stay. Delivering genuine hospitality and ensuring every guest leaves with a lasting positive impression is at the heart of what we do. We look forward to welcoming you back for another enjoyable stay in the near future. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
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Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
Disappointed, the breakfast menu variation does not match a 5 star hotel.
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Accommodation's Reply
01 Apr 2026
Dear Bapak/Ibu G***t, Thank you for sharing your feedback regarding your recent breakfast experience with us. It is most unfortunate to hear that our breakfast variety did not meet the five-star standards you expect from a luxury hotel. Please rest assured that failing to provide a world-class culinary selection is not our standard. We value your transparency as it helps us grow our services. Your comments have been shared with our Executive Chef and culinary leadership team to ensure we refine our menu offerings and maintain the excellence required for a premier guest experience. We hope to have the opportunity to welcome you back for a significantly improved and excellent dining experience in the future. Warmest regards, Marcel Jacquat General Manager
Anne P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good, very friendly service and
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Accommodation's Reply
01 Apr 2026
Dear Ibu Anne P., Thank you for your perfect score review and for choosing to stay with us. We are pleased that you had a positive experience and found our service to be very friendly. Providing a world-class environment and genuine hospitality is our primary goal, and we are thrilled that our team made a lasting impression during your visit. We look forward to the pleasure of welcoming you back for another excellent experience soon. Warmest regards, Marcel Jacquat General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A very good experience to stay here
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Accommodation's Reply
02 Apr 2026
Dear Bapak/Ibu R***a, Thank you for your perfect score review and for sharing a glimpse of your stay with us. We are pleased that you had a very good experience at The Trans Luxury Hotel Bandung. Delivering genuine hospitality in a world-class environment is at the heart of what we do, and we appreciate you taking the time to highlight your visit. We look forward to welcoming you back for another memorable stay in the near future. Warmest regards, Marcel Jacquat General Manager
H***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The facilities were all excellent, and the hotel staff were all very friendly and kind. The kids were all delighted, and we'll definitely be back again sometime.
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Accommodation's Reply
02 Apr 2026
Dear Bapak / Ibu H***u, Thank you for your perfect score review and for choosing us for your leisure stay. We are pleased that you found our facilities to be excellent and our entire team to be warm and welcoming. Providing a world-class environment where children can enjoy themselves through genuine hospitality is our primary goal. We look forward to the pleasure of welcoming you and your family back for another enjoyable experience soon. Warmest regards, Marcel Jacquat General Manager
V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Comfortable room, strategic location, request for wedding anniversary room but no decoration was made.
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Accommodation's Reply
02 Apr 2026
Dear Bapak / Ibu V***a, Thank you for sharing your feedback regarding your stay with us in March. While we are pleased that you found your room comfortable and our location strategic, it is most unfortunate to hear that your request was not fulfilled. Please rest assured that missing such a significant personal milestone for our guests is not our standard, as we strive to provide genuine hospitality through every curated detail. We value your feedback as it helps us grow our services. We look forward to the opportunity of welcoming you back for a truly memorable and flawless celebration in the future. Warmest regards, Marcel Jacquat General Manager
R***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I have stayed at Trans several times, nothing has changed, the service and accommodation are recommended.
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Accommodation's Reply
02 Apr 2026
Dear Bapak / Ibu R***o, Thank you for your perfect score review and for your continued loyalty to our property. We are pleased that after several stays, you find our level of service and accommodation to be consistently high. Delivering a world-class environment and reliable genuine hospitality is our primary goal, and we are thrilled that we remain a recommended choice for your business travel. We look forward to the pleasure of welcoming you back for another excellent stay soon. Warmest regards, Marcel Jacquat General Manager
H***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great experience staying in this hotel, once I go again to Bandung, I'd prefer to stay again in this hotel.
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Accommodation's Reply
02 Apr 2026
Dear Bapak / Ibu H***s, Thank you for your perfect score review and for choosing us for your business travel. We are pleased that you had a great experience during your stay. Delivering a world-class environment and consistent genuine hospitality for our corporate guests is our primary goal, and we are honored to remain your preferred choice for future visits to Bandung. We look forward to the pleasure of welcoming you back for another excellent experience soon. Warmest regards, Marcel Jacquat General Manager
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