The Trans Luxury Hotel

9.0
/10
Exceptional
7,779 reviews

What Guests Say About Their Stay

Room Space (388)
Bedroom (382)
Staff Friendliness (377)
Ambiance (374)
Summarized by AI
The highlights of this stay include the excellent service, comfortable and clean rooms, and the variety of amenities that cater to both adults and children. Guests consistently praise the friendly and helpful staff, from the reception to the restaurant, making check-in and check-out seamless. The hotel's strategic location, connected to a mall, adds to the convenience, making it easy to shop and explore.

Verified Traveler

10.0
/ 10
My second 3 days 2 nights weekend vacation with my husband at Trans Luxury Hotel. All the staff are cool, friendly, full of smiles, agile, professional, and welcoming. Complete facilities, fast wifi everywhere, the location is next to Trans Studio Mall. In short, for all the big family of Trans Luxury Hotel employees, progress, glory, success, and God bless you🙏🙏🫶
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guntur w.

10.0
/ 10
Just stayed here and it was a super cool experience! The staff was super friendly, check-in was fast, and the room was clean and comfortable. The breakfast was delicious, the amenities were complete, and the view was top-notch. The location is strategic, close to popular spots, making traveling easier. The service is top-notch, I'll definitely be back!
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Verified Traveler

10.0
/ 10
This hotel is amazing, everything is great. The rooms, service, food, and kids' area are all very satisfying.
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arif s.

10.0
/ 10
Very good hotel service, friendly receptionist, easy check in and check out process, very clean and spacious room, very comfortable, very clean bathroom, big bath tub.
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a***e

10.0
/ 10
The staff is friendly and responsive, starting with the friendly and helpful receptionist, Ms. Sechan. The hotel staff and crew are also responsive and helpful. Complete facilities. Delicious food. It feels like home, and the kids are happy too. Thank you.
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In the Area
See Map
Jl. Gatot Subroto No. 289, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Trans Luxury Hotel is a good choice when you are visiting Buahbatu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Trans Luxury Hotel

Jl. Gatot Subroto No. 289, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273
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Lobby The Trans Luxury Hotel
Lobby 2 The Trans Luxury Hotel

Discover More About The Trans Luxury Hotel

Location


Staying at The Trans Luxury Hotel is a good choice when you are visiting Buahbatu.

About The Trans Luxury Hotel

The Trans Luxury Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Trans Luxury Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Trans Luxury Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Trans Luxury Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Trans Luxury Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Trans Luxury Hotel.

All facilities in The Trans Luxury Hotel

Bar, Cafe and Lounge The Trans Luxury Hotel
Bar, Cafe and Lounge
Swimming Pool The Trans Luxury Hotel
Swimming Pool
Fitness Center The Trans Luxury Hotel
Fitness Center
Functional Hall The Trans Luxury Hotel
Functional Hall
Lobby The Trans Luxury Hotel
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Dining area
  • Poolside bar

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Accommodation Policy & General Information in The Trans Luxury Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
As of April 26th, all rooms are included 6 Items of minibar.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.






As of April 26th, all rooms are included 6 Items of minibar.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Trans Luxury Hotel
280
Number of floors in The Trans Luxury Hotel
18
Another facilities in The Trans Luxury Hotel
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The Trans Luxury Hotel

What are available facilities at The Trans Luxury Hotel?
There are top facilites at The Trans Luxury Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Trans Luxury Hotel?
The standard check-in time at The Trans Luxury Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Trans Luxury Hotel provide breakfast?
Yes, The Trans Luxury Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Trans Luxury Hotel?
The Trans Luxury Hotel is a 5.0-star hotel.
How many floors does The Trans Luxury Hotel have?
The Trans Luxury Hotel has 18 floors.
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More Reviews from Other Guests in The Trans Luxury Hotel

Overall Ratings & Reviews The Trans Luxury Hotel

Traveloka (7,665)
Other sources (114)
9.0
Exceptional
From 7,665 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.0

Location

9.1

Service and Facilites

9.3

Summarized by AI

The highlights of this stay include the excellent service, comfortable and clean rooms, and the variety of amenities that cater to both adults and children. Guests consistently praise the friendly and helpful staff, from the reception to the restaurant, making check-in and check-out seamless. The hotel's strategic location, connected to a mall, adds to the convenience, making it easy to shop and explore.
Family-Friendly
The hotel is highly regarded as family-friendly, with many guests appreciating the various facilities and services catering to children. The swimming pool area, particularly the sand pool and slides, is a favorite among kids. Additionally, the hotel's proximity to the mall and the availability of kids' activities make it a convenient and enjoyable destination for families.
Food Quality
Guests consistently praise the quality and variety of the food offered at the hotel. The breakfast receives special mention for its diverse options and delicious taste. The restaurants provide a wide range of choices, ensuring that there is something for everyone. Many reviewers highlight the enjoyable dining experience, making it a significant part of their stay.
Proximity to Mall
The hotel's direct access to the mall is a significant advantage for many guests. This convenient location makes shopping and dining very easy. Guests appreciate the ability to quickly access a variety of retail and entertainment options without having to travel far. This connectivity enhances the overall stay experience, especially for families and those looking to combine relaxation with shopping.
People often mention about The Trans Luxury Hotel
All
Room Space (263)
Staff Friendliness (256)
Bedroom (256)
Ambiance (252)
Family Friendly (250)
Bathroom (249)
Hotel Area (235)
Taste (229)
Variety (211)
Surroundings (201)
Sort by
Most Recent
Format
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Traveler Reviews The Trans Luxury Hotel

Number of reviews per page
20
40
Customer reviews
monika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Got a complimentary birthday treat because I stayed there on my birthday. I was so happy.
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P***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Recommended hotel in Bandung. If I go back to Bandung, I'll stay here again.
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very luxurious hotel, very spacious and clean rooms
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Accommodation's Reply
14 Mar 2026
Dear Ibu J***a, Thank you for giving us a perfect score. We are delighted to hear that you enjoyed our luxurious hotel and spacious, clean room, and that our hospitality made your stay so comfortable and memorable. We warmly look forward to welcoming you back for another wonderful experience. Warmest regards, Marcel Jacquat General Manager
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staying at Trans Luxury Bandung is very comfortable
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Accommodation's Reply
14 Mar 2026
Dear Ibu Y***a, We truly appreciate your perfect score and kind words. It’s wonderful to know that you felt so comfortable during your stay and that our hospitality made your time at Trans Luxury Bandung special. We can’t wait to welcome you back for another relaxing and enjoyable stay. Warmest regards, Marcel Jacquat General Manager
Aldin K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
After staying here last month, I came back here again.... Still a recommended hotel in Bandung... Overall it's still OK... This time I couldn't have breakfast on the 18th floor....
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Accommodation's Reply
14 Mar 2026
Dear Bapak. Aldin K., Thank you for your perfect score and for choosing to stay again at The Trans Luxury Hotel Bandung after your previous visit. We are delighted to know that you still consider our hotel one of the recommended places to stay in Bandung. We look forward to welcoming you back soon for another wonderful visit. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
In my opinion, there's no regret or loss in staying here, especially given the excellent service, friendly staff, and excellent facilities. It's the best hotel in Bandung compared to other hotels in the area at the same rate.
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Accommodation's Reply
14 Mar 2026
Dear Guest, Thank you for your perfect score and for your kind recommendation. Delivering memorable experiences through genuine and heartfelt hospitality is what we are most passionate about, and we are thrilled to hear that our attentive service, friendly team, and excellent facilities made your stay truly rewarding. We look forward to welcoming you back for another exceptional stay in Bandung. Warmest regards, Marcel Jacquat General Manager
okterine l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I always enjoy staying at this hotel. It's truly the best.
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Accommodation's Reply
14 Mar 2026
Dear Ibu. Okterine L., Thank you for the full score and kind words. Providing memorable experiences through genuine and heartfelt hospitality is our greatest passion, and we are delighted to know that we continue to make your stays enjoyable and special. We look forward to welcoming you back for another wonderful visit. Warmest regards, Marcel Jacquat General Manager
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was very memorable for us who celebrated our wedding anniversary here, we got room decoration and cake, thank you Trans, hopefully next time we can come here again 🙏
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Accommodation's Reply
14 Mar 2026
Dear Bpk/Ibu M***a, Thank you for your perfect score and for celebrating your anniversary with us. Creating memorable moments through genuine and heartfelt hospitality is our greatest passion, and we are delighted to know that our room decorations and cake helped make your celebration extra special. We look forward to welcoming you back for another wonderful stay and more memorable experiences. Warmest regards, Marcel Jacquat General Manager
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Liendri A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best thing about The Trans Luxury is the pillows, blankets, and the ambiance of the rooms, which make for a good night's sleep. Breakfast is also very varied and delicious.
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Accommodation's Reply
14 Mar 2026
Dear Ibu, Liendri A. P., Thank you for sharing your lovely review of The Trans Luxury Hotel Bandung. We are truly pleased to know that you had such a restful sleep and enjoyed the comfort of our pillows, blankets, and the cozy atmosphere of the room. Creating a relaxing stay experience for our guests is always our priority. It is also wonderful to hear that you appreciated our varied and delicious breakfast selection. Your genuine review means a lot to us. We look forward to welcoming you back for another comfortable and enjoyable stay. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The facilities are complete, the staff are friendly and of course it is close to the mall.
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Accommodation's Reply
14 Mar 2026
Dear Bpk/Ibu G***t, Thank you for your perfect score review and for highlighting our facilities and service. We are pleased that you found our facilities to be complete and our staff to be friendly. Being situated so close to the mall is a convenience many of our guests enjoy, and we are glad it added to the quality of your stay. Delivering genuine hospitality is at the heart of everything we do, and we are thrilled that we met your expectations. We look forward to welcoming you back for another magnificent experience in the near future. Warmest regards, Marcel Jacquat General Manager
a***f
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Close to the mosque and very easy to reach
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Accommodation's Reply
14 Mar 2026
Dear Bpk/Ibu a***f, Thank you for the excellent score and for sharing your kind review of The Trans Luxury Hotel. We are pleased to know that you found our location convenient, especially with the nearby mosque and easy access to various destinations. Providing comfort and convenience for our guests is always our priority. We look forward to welcoming you back for another pleasant stay. Warmest regards, Marcel Jacquat General Manager
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Shinta S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is my second stay here. The staff is very friendly and helpful, and I plan to stay a third time during Eid.
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Accommodation's Reply
13 Mar 2026
Dear Ibu. Shinta S., Thank you so much for your loyalty and for the wonderful score for The Trans Luxury Hotel. It truly warms our hearts to know that you have chosen to stay with us again and are planning your third visit during Lebaran. Your continued trust means more to us than words can express. We are especially delighted that our team’s friendliness and helpfulness made your experience even more memorable. We cannot wait to welcome you back home for another special stay. Warmest regards, Marcel Jacquat General Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The breakfast menu is varied, but still not very extensive.
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Accommodation's Reply
13 Mar 2026
Dear Mr/Ms. I***a, Thank you for your excellent score for The Trans Luxury Hotel. We’re delighted that you enjoyed your stay and our breakfast. Your feedback about the menu variety is very valuable and helps us continue enhancing the experience for our guests. Comments like yours truly motivate our team to keep delivering memorable moments. We look forward to welcoming you back for another exceptional stay! Warmest regards, Marcel Jacquat General Manager
L***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Lounge restaurant with live music… ❤️
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Accommodation's Reply
13 Mar 2026
Dear Bapak/Ibu L***y, Thank you for your full score review for The Trans Luxury Hotel We are delighted to hear that you enjoyed our restaurant lounge and the live music. Your kind feedback truly encourages our team to continue providing memorable experiences for all our guests. We look forward to welcoming you back soon for another wonderful visit. Warmest regards, Marcel Jacquat General Manager
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The location is close to everywhere, but getting to the location is quite congested.
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1 people find it helpful
Accommodation's Reply
13 Mar 2026
Dear Bapak/Ibu Y***a, Thank you for your for choosing us for your recent business trip. We are pleased that you found our location convenient and close to many points of interest. However, it is most unfortunate that the traffic leading to the property affected your arrival. While external conditions are beyond our control, we strive to ensure that the genuine hospitality you receive once through our doors makes the journey well worth it. We look forward to the pleasure of welcoming you back for another magnificent stay on your next visit to Bandung. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My second 3 days 2 nights weekend vacation with my husband at Trans Luxury Hotel. All the staff are cool, friendly, full of smiles, agile, professional, and welcoming. Complete facilities, fast wifi everywhere, the location is next to Trans Studio Mall. In short, for all the big family of Trans Luxury Hotel employees, progress, glory, success, and God bless you🙏🙏🫶
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Accommodation's Reply
13 Mar 2026
Dear Bpk/Ibu Traveler Terverifikasi, Thank you very much for your perfect score and for choosing The Trans Luxury Hotel once again for your weekend getaway. We are truly delighted that your second 3-day, 2-night stay with your husband was such a wonderful experience. Your kind words about our team being friendly, professional, attentive, and always welcoming with a smile mean so much to all of us. Creating memorable moments and delivering heartfelt service to every guest is always our greatest pleasure. We are also glad to hear that you enjoyed our complete facilities, seamless Wi-Fi throughout the hotel, and our convenient location next to Trans Studio Mall Bandung. Your thoughtful wishes and blessings truly warm our hearts. On behalf of the entire Trans Luxury Hotel family, thank you for your support and encouragement. We sincerely look forward to welcoming you back for your third stay and providing another exceptional experience. Warmest regards, Marcel Jacquat General Manager
Tin S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best hotel in Bandung for staycation with family.. Recommended
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Accommodation's Reply
22 Feb 2026
Dear Ibu Tin S., Thank you for your full score review and for your kind recommendation. We are delighted to be considered the best hotel in Bandung for a family staycation. Providing a memorable and world-class environment for families through genuine hospitality is our primary goal, and we are thrilled that we met your expectations. We look forward to welcoming you and your family back for another wonderful stay soon. Warmest regards, Marcel Jacquat General Manager
C***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's just so-so for a skyline room, the toilets are still manual and the TV isn't a smart TV, so it can't connect to Netflix. The swimming pool is okay, nice, and the kids' play area is okay. For 5-star BF food, it's still lacking in variety and is still mediocre, maybe just the view during BF is good because it's on the 18th floor. Overall, it's not bad, but just so-so.
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Accommodation's Reply
13 Mar 2026
Dear Bapak/Ibu C***I, Thank you for the good score and for sharing your experience at The Trans Luxury Hotel. We’re delighted to know you enjoyed the swimming pool, the kids’ facilities, and especially the beautiful breakfast view from the 18th floor. Your feedback regarding the room facilities and breakfast variety is well noted and greatly valued as we continuously enhance our guest experience. We look forward to welcoming you back again for another pleasant stay. Warmest regards, Marcel Jacquat General Manager
n***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Amazingly friendly and a joy to enjoy a staycation
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Accommodation's Reply
13 Mar 2026
Dear Bapak/Ibu n***i, Thank you for your perfect score and for sharing such a heartwarming review of The Trans Luxury Hotel. We are truly delighted to know that you experienced our warm hospitality and had a joyful staycation with us. Your kind words about our friendliness mean so much to our entire team. We look forward to welcoming you back for another wonderful and memorable stay. Warmest regards, Marcel Jacquat General Manager
D***S
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location, adjacent to the mall. There's a large mosque on site. Numerous places to eat and snack.
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Accommodation's Reply
22 Feb 2026
Dear Mr/Mrs. D***S, Thank you for your full score review and for highlighting our strategic location. We're pleased to hear that you enjoyed the convenience of being adjacent to the mall and having a mosque and various dining options on-site. Delivering a seamless and convenient experience is a key part of our genuine hospitality, and we are glad these features contributed to a satisfying visit. We look forward to the pleasure of welcoming you back in the near future. Warmest regards, Marcel Jacquat General Manager
Number of reviews per page
20
40

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Exterior 4 The Trans Luxury Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Trans Luxury Hotel

Traveloka (7,665)
Other sources (114)
9.0
Exceptional
From 7,665 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.0

Location

9.1

Service and Facilites

9.3

Summarized by AI

The highlights of this stay include the excellent service, comfortable and clean rooms, and the variety of amenities that cater to both adults and children. Guests consistently praise the friendly and helpful staff, from the reception to the restaurant, making check-in and check-out seamless. The hotel's strategic location, connected to a mall, adds to the convenience, making it easy to shop and explore.
Family-Friendly
The hotel is highly regarded as family-friendly, with many guests appreciating the various facilities and services catering to children. The swimming pool area, particularly the sand pool and slides, is a favorite among kids. Additionally, the hotel's proximity to the mall and the availability of kids' activities make it a convenient and enjoyable destination for families.
Food Quality
Guests consistently praise the quality and variety of the food offered at the hotel. The breakfast receives special mention for its diverse options and delicious taste. The restaurants provide a wide range of choices, ensuring that there is something for everyone. Many reviewers highlight the enjoyable dining experience, making it a significant part of their stay.
Proximity to Mall
The hotel's direct access to the mall is a significant advantage for many guests. This convenient location makes shopping and dining very easy. Guests appreciate the ability to quickly access a variety of retail and entertainment options without having to travel far. This connectivity enhances the overall stay experience, especially for families and those looking to combine relaxation with shopping.
People often mention about The Trans Luxury Hotel
All
Room Space (263)
Staff Friendliness (256)
Bedroom (256)
Ambiance (252)
Family Friendly (250)
Bathroom (249)
Hotel Area (235)
Taste (229)
Variety (211)
Surroundings (201)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Trans Luxury Hotel

Number of reviews per page
20
40
Customer reviews
monika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Got a complimentary birthday treat because I stayed there on my birthday. I was so happy.
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P***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Recommended hotel in Bandung. If I go back to Bandung, I'll stay here again.
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very luxurious hotel, very spacious and clean rooms
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Accommodation's Reply
14 Mar 2026
Dear Ibu J***a, Thank you for giving us a perfect score. We are delighted to hear that you enjoyed our luxurious hotel and spacious, clean room, and that our hospitality made your stay so comfortable and memorable. We warmly look forward to welcoming you back for another wonderful experience. Warmest regards, Marcel Jacquat General Manager
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staying at Trans Luxury Bandung is very comfortable
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Accommodation's Reply
14 Mar 2026
Dear Ibu Y***a, We truly appreciate your perfect score and kind words. It’s wonderful to know that you felt so comfortable during your stay and that our hospitality made your time at Trans Luxury Bandung special. We can’t wait to welcome you back for another relaxing and enjoyable stay. Warmest regards, Marcel Jacquat General Manager
Aldin K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
After staying here last month, I came back here again.... Still a recommended hotel in Bandung... Overall it's still OK... This time I couldn't have breakfast on the 18th floor....
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Accommodation's Reply
14 Mar 2026
Dear Bapak. Aldin K., Thank you for your perfect score and for choosing to stay again at The Trans Luxury Hotel Bandung after your previous visit. We are delighted to know that you still consider our hotel one of the recommended places to stay in Bandung. We look forward to welcoming you back soon for another wonderful visit. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
In my opinion, there's no regret or loss in staying here, especially given the excellent service, friendly staff, and excellent facilities. It's the best hotel in Bandung compared to other hotels in the area at the same rate.
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Accommodation's Reply
14 Mar 2026
Dear Guest, Thank you for your perfect score and for your kind recommendation. Delivering memorable experiences through genuine and heartfelt hospitality is what we are most passionate about, and we are thrilled to hear that our attentive service, friendly team, and excellent facilities made your stay truly rewarding. We look forward to welcoming you back for another exceptional stay in Bandung. Warmest regards, Marcel Jacquat General Manager
okterine l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I always enjoy staying at this hotel. It's truly the best.
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Accommodation's Reply
14 Mar 2026
Dear Ibu. Okterine L., Thank you for the full score and kind words. Providing memorable experiences through genuine and heartfelt hospitality is our greatest passion, and we are delighted to know that we continue to make your stays enjoyable and special. We look forward to welcoming you back for another wonderful visit. Warmest regards, Marcel Jacquat General Manager
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was very memorable for us who celebrated our wedding anniversary here, we got room decoration and cake, thank you Trans, hopefully next time we can come here again 🙏
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Accommodation's Reply
14 Mar 2026
Dear Bpk/Ibu M***a, Thank you for your perfect score and for celebrating your anniversary with us. Creating memorable moments through genuine and heartfelt hospitality is our greatest passion, and we are delighted to know that our room decorations and cake helped make your celebration extra special. We look forward to welcoming you back for another wonderful stay and more memorable experiences. Warmest regards, Marcel Jacquat General Manager
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Liendri A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best thing about The Trans Luxury is the pillows, blankets, and the ambiance of the rooms, which make for a good night's sleep. Breakfast is also very varied and delicious.
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Accommodation's Reply
14 Mar 2026
Dear Ibu, Liendri A. P., Thank you for sharing your lovely review of The Trans Luxury Hotel Bandung. We are truly pleased to know that you had such a restful sleep and enjoyed the comfort of our pillows, blankets, and the cozy atmosphere of the room. Creating a relaxing stay experience for our guests is always our priority. It is also wonderful to hear that you appreciated our varied and delicious breakfast selection. Your genuine review means a lot to us. We look forward to welcoming you back for another comfortable and enjoyable stay. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The facilities are complete, the staff are friendly and of course it is close to the mall.
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Accommodation's Reply
14 Mar 2026
Dear Bpk/Ibu G***t, Thank you for your perfect score review and for highlighting our facilities and service. We are pleased that you found our facilities to be complete and our staff to be friendly. Being situated so close to the mall is a convenience many of our guests enjoy, and we are glad it added to the quality of your stay. Delivering genuine hospitality is at the heart of everything we do, and we are thrilled that we met your expectations. We look forward to welcoming you back for another magnificent experience in the near future. Warmest regards, Marcel Jacquat General Manager
a***f
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Close to the mosque and very easy to reach
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Accommodation's Reply
14 Mar 2026
Dear Bpk/Ibu a***f, Thank you for the excellent score and for sharing your kind review of The Trans Luxury Hotel. We are pleased to know that you found our location convenient, especially with the nearby mosque and easy access to various destinations. Providing comfort and convenience for our guests is always our priority. We look forward to welcoming you back for another pleasant stay. Warmest regards, Marcel Jacquat General Manager
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Shinta S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is my second stay here. The staff is very friendly and helpful, and I plan to stay a third time during Eid.
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Accommodation's Reply
13 Mar 2026
Dear Ibu. Shinta S., Thank you so much for your loyalty and for the wonderful score for The Trans Luxury Hotel. It truly warms our hearts to know that you have chosen to stay with us again and are planning your third visit during Lebaran. Your continued trust means more to us than words can express. We are especially delighted that our team’s friendliness and helpfulness made your experience even more memorable. We cannot wait to welcome you back home for another special stay. Warmest regards, Marcel Jacquat General Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The breakfast menu is varied, but still not very extensive.
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Accommodation's Reply
13 Mar 2026
Dear Mr/Ms. I***a, Thank you for your excellent score for The Trans Luxury Hotel. We’re delighted that you enjoyed your stay and our breakfast. Your feedback about the menu variety is very valuable and helps us continue enhancing the experience for our guests. Comments like yours truly motivate our team to keep delivering memorable moments. We look forward to welcoming you back for another exceptional stay! Warmest regards, Marcel Jacquat General Manager
L***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Lounge restaurant with live music… ❤️
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Accommodation's Reply
13 Mar 2026
Dear Bapak/Ibu L***y, Thank you for your full score review for The Trans Luxury Hotel We are delighted to hear that you enjoyed our restaurant lounge and the live music. Your kind feedback truly encourages our team to continue providing memorable experiences for all our guests. We look forward to welcoming you back soon for another wonderful visit. Warmest regards, Marcel Jacquat General Manager
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The location is close to everywhere, but getting to the location is quite congested.
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Accommodation's Reply
13 Mar 2026
Dear Bapak/Ibu Y***a, Thank you for your for choosing us for your recent business trip. We are pleased that you found our location convenient and close to many points of interest. However, it is most unfortunate that the traffic leading to the property affected your arrival. While external conditions are beyond our control, we strive to ensure that the genuine hospitality you receive once through our doors makes the journey well worth it. We look forward to the pleasure of welcoming you back for another magnificent stay on your next visit to Bandung. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My second 3 days 2 nights weekend vacation with my husband at Trans Luxury Hotel. All the staff are cool, friendly, full of smiles, agile, professional, and welcoming. Complete facilities, fast wifi everywhere, the location is next to Trans Studio Mall. In short, for all the big family of Trans Luxury Hotel employees, progress, glory, success, and God bless you🙏🙏🫶
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Accommodation's Reply
13 Mar 2026
Dear Bpk/Ibu Traveler Terverifikasi, Thank you very much for your perfect score and for choosing The Trans Luxury Hotel once again for your weekend getaway. We are truly delighted that your second 3-day, 2-night stay with your husband was such a wonderful experience. Your kind words about our team being friendly, professional, attentive, and always welcoming with a smile mean so much to all of us. Creating memorable moments and delivering heartfelt service to every guest is always our greatest pleasure. We are also glad to hear that you enjoyed our complete facilities, seamless Wi-Fi throughout the hotel, and our convenient location next to Trans Studio Mall Bandung. Your thoughtful wishes and blessings truly warm our hearts. On behalf of the entire Trans Luxury Hotel family, thank you for your support and encouragement. We sincerely look forward to welcoming you back for your third stay and providing another exceptional experience. Warmest regards, Marcel Jacquat General Manager
Tin S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best hotel in Bandung for staycation with family.. Recommended
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Accommodation's Reply
22 Feb 2026
Dear Ibu Tin S., Thank you for your full score review and for your kind recommendation. We are delighted to be considered the best hotel in Bandung for a family staycation. Providing a memorable and world-class environment for families through genuine hospitality is our primary goal, and we are thrilled that we met your expectations. We look forward to welcoming you and your family back for another wonderful stay soon. Warmest regards, Marcel Jacquat General Manager
C***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's just so-so for a skyline room, the toilets are still manual and the TV isn't a smart TV, so it can't connect to Netflix. The swimming pool is okay, nice, and the kids' play area is okay. For 5-star BF food, it's still lacking in variety and is still mediocre, maybe just the view during BF is good because it's on the 18th floor. Overall, it's not bad, but just so-so.
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Accommodation's Reply
13 Mar 2026
Dear Bapak/Ibu C***I, Thank you for the good score and for sharing your experience at The Trans Luxury Hotel. We’re delighted to know you enjoyed the swimming pool, the kids’ facilities, and especially the beautiful breakfast view from the 18th floor. Your feedback regarding the room facilities and breakfast variety is well noted and greatly valued as we continuously enhance our guest experience. We look forward to welcoming you back again for another pleasant stay. Warmest regards, Marcel Jacquat General Manager
n***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Amazingly friendly and a joy to enjoy a staycation
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Accommodation's Reply
13 Mar 2026
Dear Bapak/Ibu n***i, Thank you for your perfect score and for sharing such a heartwarming review of The Trans Luxury Hotel. We are truly delighted to know that you experienced our warm hospitality and had a joyful staycation with us. Your kind words about our friendliness mean so much to our entire team. We look forward to welcoming you back for another wonderful and memorable stay. Warmest regards, Marcel Jacquat General Manager
D***S
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location, adjacent to the mall. There's a large mosque on site. Numerous places to eat and snack.
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Accommodation's Reply
22 Feb 2026
Dear Mr/Mrs. D***S, Thank you for your full score review and for highlighting our strategic location. We're pleased to hear that you enjoyed the convenience of being adjacent to the mall and having a mosque and various dining options on-site. Delivering a seamless and convenient experience is a key part of our genuine hospitality, and we are glad these features contributed to a satisfying visit. We look forward to the pleasure of welcoming you back in the near future. Warmest regards, Marcel Jacquat General Manager
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