Townhouse OAK Hotel Fiducia Serpong Tangerang

Suitable for short stays, really only for lying down, not suitable for the elderly, the bathroom has no towel rail or hanger, but there is hot water. However, it is informed that hot water takes time to heat up and there is a possibility that if the usage is high, it will not get hot water. There are also many mosquitoes in the outdoor area and even in the room. There is an unpleasant smell from the bathroom, not clear where it came from. So I sprayed perfume. The room was a little stuffy because the window and ventilation were limited. The bedsheets had stains. The staff were friendly and willing to help fix the leaking sink. The AC is new, so it is quite comfortable. We stayed 2 days and the room was not cleaned, when we were gone all day. Next door there is a bakery, Jco and a small road. Further away there is a hypermart. I am happy that it is close to where my child lives

1. Those who use Google maps just choose the route towards the WTC 2. I don't know if I have to ask for drinks first or what, but it's better to have them prepared in the room. The room is okay, quite spacious, the AC is also cold, the food is okay

Quite good, friendly staff and all services are good

The location is great, but the room is not up to par, from the furnishings to the cleanliness and the smell. Luckily, the bed was still decent. The bathroom facilities are very basic. Luckily, the towels smell nice and are clean.

Quite comfortable and enjoyable, good job.

Nice, clean, neat, comfortable, and friendly staff

It's really not good to stay here, it's damp... the staff are not very friendly, initially I booked a king bed but instead I got a standard one and when I asked for a solution, they threw it to Traveloka even though I was really tired and had to rest and there was no solution at all for the price difference hehe

The sound in the room penetrates to the next room... making it uncomfortable.

This is the first time the inn doesn't provide drinking water with the reason that it is via the application

Standard for the price, have stayed here many times.

The hotel is clean, pleasant, and strategically located.

I've stayed here so many times but this is the first time it's a dud, room 401, the AC isn't cold, it's so hot I can't sleep even though I booked the most expensive room 🥹 I was hoping for comfort but I got too hot.. the bathroom door couldn't be closed, the lock was broken.. it was only 11 am and the staff called me even though check out time was still an hour away In the future, it can be improved, especially the AC service so that guests are comfortable and not too hot

This hotel has many naughty women given access to open an open BO business. Very disturbing comfort. Dirty, crowded, noisy, looks dirty, very disturbing comfort because the loud voices are very audible to us.!

Good, comfortable staying here. Easy access.

Always a great favorite, keep coming back.

I checked in for 2 nights, the spacious room at that price was very good, but the first night I was terrified because at 12 midnight my room was being banged on loudly, like there was a raid.

When I first entered the room, I could immediately smell the toilet, the blanket was dirty because it made me itchy when I used it.

The staff is friendly, the place is cool, nice and clean, I recommend it for those looking for a good place, this is the solution

Friendly and comfortable staff when checking out

The air conditioner is not cold, it's dirty, like the sheets haven't been washed.