Turtle Beach Ujung Genteng

Hotels
Preferred Partner
8.1
/10
Very Good
956 reviews

What Guests Say About Their Stay

Surroundings (26)
Hotel Area (26)
Family Friendly (21)
Room Space (21)

G***t

10.0
/ 10
Turtle beach hotel is really worth it for those of you who want to vacation at Ujung Genteng beach, the road access is not too complicated, close to the main Ujung Genteng route, delicious food, delicious breakfast, and friendly staff, I think I will come back here later if I bring a large family, the place is also good for events "direct view to the beach, when there is something left behind, the admin is fast response asking for help to store it first to be picked up later, there are massage facilities too and it is pet friendly, thank you to all staff & hotel owners for making my family vacation so much fun ☺️😊
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Tanti W.

9.7
/ 10
The room is exactly like the one in the photo, the food is delicious, the place to relax is really comfortable and the view directly overlooks. It's really recommended that you really have to go to the top of the tile to stay here guys
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Mohammad R. A. W.

8.8
/ 10
The hotel is nice, the service is okay too.
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Gatot H. S.

9.7
/ 10
Good place, on the beach with affordable price. His staff are all friendly. My wife had a chat with the owner's friendly teteh.
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Agus Mulyadi

9.1
/ 10
The place is nice, the service is friendly, the view is also good, top deh.
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In the Area
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Ujung Genteng, Kubang Bango, Kelapa Condong, Ujung Genteng, Sukabumi, Jawa Barat, Indonesia, 43179

Main Facilities

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AC
Restaurant
Swimming Pool
Parking
Staying at Turtle Beach Ujung Genteng is a good choice when you are visiting Ujung Genteng.
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What's around Turtle Beach Ujung Genteng

Ujung Genteng, Kubang Bango, Kelapa Condong, Ujung Genteng, Sukabumi, Jawa Barat, Indonesia, 43179
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Discover More About Turtle Beach Ujung Genteng

Discover Your Coastal Escape at Turtle Beach Ujung Genteng

Welcome to Turtle Beach Ujung Genteng, your serene sanctuary nestled along the picturesque coast of Jawa Barat, Indonesia. If you're dreaming of sun-drenched shores, the gentle rhythm of the waves, and a truly relaxing getaway, then Turtle Beach Ujung Genteng is the perfect destination for you. We pride ourselves on offering a warm, hospitable, and trustworthy experience, ensuring your stay with us is both memorable and rejuvenating. Room rates at Turtle Beach Ujung Genteng start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Turtle Beach Ujung Genteng Location

Turtle Beach Ujung Genteng is ideally situated in the tranquil coastal region of Sukabumi, Jawa Barat. Located approximately Ujung Genteng, Kubang Bango, Kelapa Condong, Ujung Genteng, Sukabumi, Jawa Barat, Indonesia, 43179, our resort offers a peaceful retreat away from the hustle and bustle of city life. While we are a haven of tranquility, we are also conveniently accessible. The nearest major highway is within a reasonable driving distance, making your journey here smooth and straightforward. The atmosphere at Turtle Beach Ujung Genteng is one of pure relaxation; imagine waking up to the sound of the ocean and spending your days with your toes in the sand, just steps from your accommodation. It’s the perfect setting for unwinding and reconnecting with nature.

Turtle Beach Ujung Genteng Facilities & Services

Facilities for guests at Turtle Beach Ujung Genteng are designed to cater to every need, ensuring a comfortable and enjoyable stay for all our visitors. We offer a range of amenities to enhance your experience:

  • A sparkling swimming pool, perfect for a refreshing dip or lounging under the sun.
  • Dedicated children's play areas, ensuring our younger guests have plenty of fun.
  • A serene spa and wellness center offering various treatments to help you relax and rejuvenate (additional fees may apply).
  • Complimentary Wi-Fi access throughout the resort.
  • Ample free parking space, ideal for guests arriving by car.
  • A concierge service to assist with any inquiries or arrangements.

Turtle Beach Ujung Genteng Room Types

At Turtle Beach Ujung Genteng, we offer a diverse selection of room types to suit every traveler's preference and needs. Whether you're a solo adventurer, a couple seeking a romantic escape, or a family on vacation, you'll find the perfect accommodation. The room types of Turtle Beach Ujung Genteng include:

  • Deluxe Rooms:

    Offering comfortable living spaces with either Garden View or Ocean View. Available in smoking and non-smoking options. Some rooms feature a bathtub for added luxury.
  • Suites:

    More spacious accommodations, providing enhanced comfort and amenities. Enjoy stunning Ocean Views from your private balcony. Available in non-smoking. Bathtub included.
  • Family Rooms:

    Designed to accommodate families, these rooms offer ample space and comfort. Choose between Garden View or Ocean View. Available in non-smoking. Some rooms include a bathtub.

We understand that pets are part of the family, and while we do not currently offer dedicated pet-friendly rooms, we recommend contacting us directly to discuss specific arrangements. Additional cleaning fees may apply.

Turtle Beach Ujung Genteng Dining & Restaurants

Savor the flavors of Jawa Barat and beyond at Turtle Beach Ujung Genteng's dining establishments. Our on-site restaurants and cafes offer a delightful culinary journey for every palate.

  • The Oceanfront Grill:

    Enjoy fresh, locally sourced seafood and international cuisine with breathtaking ocean views. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 7:00 AM - 10:00 PM.
  • The Garden Cafe:

    A relaxed setting offering a variety of Indonesian specialties and light snacks. Perfect for a casual breakfast or lunch. Estimated price per person: PHP 400 - PHP 800. Operating hours: 6:00 AM - 9:00 PM.
  • Sunset Bar:

    Unwind with a refreshing cocktail or a cup of coffee while watching the spectacular sunset over the horizon. Estimated price per drink: PHP 250 - PHP 400. Operating hours: 4:00 PM - 11:00 PM.

Turtle Beach Ujung Genteng Nearby Attractions and Activities

Beyond the tranquil shores of Turtle Beach Ujung Genteng, the Sukabumi region offers a wealth of attractions and activities for you to explore. Immerse yourself in the local culture and natural beauty:

  • Ujung Genteng Beach:

    The namesake beach itself, renowned for its pristine sands and as a nesting ground for sea turtles.
  • Pangumbahan Beach:

    Famous for its turtle conservation efforts, where you can witness the magical sight of baby turtles being released into the ocean.
  • Ciletuh Geopark:

    A UNESCO Global Geopark showcasing unique geological formations, waterfalls, and stunning coastal landscapes.
  • Situ Gunung Suspension Bridge:

    Experience the thrill of walking across one of Indonesia's longest suspension bridges, surrounded by lush rainforest.
  • Curug Sodong:

    Discover the beauty of this picturesque waterfall, a perfect spot for a refreshing dip and some relaxation amidst nature.

If you are looking for other activities around Turtle Beach Ujung Genteng, check out the best deals on Traveloka: Recommended activities in Sukabumi!

How to Get to Turtle Beach Ujung Genteng from the Airport

Getting to Turtle Beach Ujung Genteng is a straightforward process, with several convenient options available to suit your travel preferences. Whether you're arriving at the nearest major airport or looking for seamless transportation, we've got you covered. The airport transfer service of Turtle Beach Ujung Genteng ensures a hassle-free journey.

  • Hotel Private Airport Transfer:

    For the ultimate convenience, we offer a private airport transfer service directly to Turtle Beach Ujung Genteng. This service can be arranged in advance through our concierge. Estimated cost: PHP 3,000 - PHP 5,000, depending on the airport and vehicle type.
  • Taxi/Ride-hailing Service:

    Upon arrival at the airport, you can opt for a metered taxi or a ride-hailing service. This is a flexible option, allowing you to depart at your convenience. Estimated cost: PHP 2,500 - PHP 4,500.
  • Public Transportation:

    For the more adventurous traveler, a combination of public buses and local transport can be utilized. This option is the most economical but requires more time and navigation. Estimated cost: PHP 800 - PHP 1,500.

We recommend pre-booking airport transfer services for a smooth arrival experience at Turtle Beach Ujung Genteng.

Summary of Why You Should Choose to Stay at Turtle Beach Ujung Genteng

Choosing Turtle Beach Ujung Genteng for your next vacation means opting for a blend of natural beauty, comfort, and exceptional service. Here’s why we are the ideal choice:

  • Prime Beachfront Location:

    Enjoy direct access to the stunning Ujung Genteng beach and the soothing sounds of the ocean.
  • Comfortable Accommodations:

    A variety of room types ensure that every guest finds their perfect home away from home. Check

    Room availability at Turtle Beach Ujung Genteng

    for your desired dates.
  • Excellent Facilities:

    From swimming pools to dining options, we have everything you need for a relaxing and enjoyable stay.
  • Proximity to Attractions:

    Explore the natural wonders and cultural sites of the Sukabumi region with ease.
  • Hassle-Free Travel:

    Convenient transportation options make getting to and from the resort simple.

Ready to experience the magic of Turtle Beach Ujung Genteng?

Booking Turtle Beach Ujung Genteng

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All facilities in Turtle Beach Ujung Genteng

Swimming Pool Turtle Beach Ujung Genteng
Swimming Pool
Entertainment Facility Turtle Beach Ujung Genteng
Entertainment Facility
Fitness Center Turtle Beach Ujung Genteng
Fitness Center
Lobby Turtle Beach Ujung Genteng
Lobby
Exterior Turtle Beach Ujung Genteng
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service

Sports and Recreations

  • Canoeing
  • Cycling
  • Diving
  • Fishing
  • Surfing
  • Water sport
  • Windsurfing

Food and Drinks

  • Bar
  • Breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Things to Do

  • Beach umbrella
  • Children play area
  • Garden
  • Massage
  • Outdoor pool
  • Private beach

General

  • AC
  • Family room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • 24-hour security
  • Laundry service
  • Tours
  • Wedding service

Transportation

  • Airport transfer
  • Car rental
  • Secure parking

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Small pets allowed

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Turtle Beach Ujung Genteng

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 23:59
Check-out:
00:01 - 11:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Penggunaan pakaian renang diwajibkan saat berenang di Swimming Pool Turtle Beach Ujung Genteng. Terima kasih

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Parking
Check-In / Check-Out Time
From 13:00 - 23:59 - to 00:01 - 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Turtle Beach Ujung Genteng
20
Number of floors in Turtle Beach Ujung Genteng
1
Another facilities in Turtle Beach Ujung Genteng
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Turtle Beach Ujung Genteng

What are available facilities at Turtle Beach Ujung Genteng?
There are top facilites at Turtle Beach Ujung Genteng such as AC, Restaurant, Swimming Pool, Parking. (some may require extra charges)
What is normal check-in & check-out time at Turtle Beach Ujung Genteng?
The standard check-in time at Turtle Beach Ujung Genteng is starting from 13:00 - 23:59 while the latest check-out time is at 00:01 - 11:00
Does Turtle Beach Ujung Genteng provide breakfast?
Yes, Turtle Beach Ujung Genteng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Turtle Beach Ujung Genteng?
Turtle Beach Ujung Genteng is a 3.0-star hotel.
How many floors does Turtle Beach Ujung Genteng have?
Turtle Beach Ujung Genteng has 1 floors.
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More Reviews from Other Guests in Turtle Beach Ujung Genteng

8.1
Very Good
From 956 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.7

Location

8.4

Service and Facilites

8.0

People often mention about Turtle Beach Ujung Genteng
All
Hotel Area (24)
In-house Restaurant (23)
Staff Friendliness (21)
Ambiance (20)
Taste (20)
Surroundings (17)
Family Friendly (17)
Activity Option (17)
Room Space (17)
Variety (17)
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Traveler Reviews Turtle Beach Ujung Genteng

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 day(s) ago
Overall, everything was good, but the dinner at the restaurant was a bit lacking. The grilled fish was undercooked, but since it was fresh, it was still edible. They gave me rice when I checked out, haha.
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1 people find it helpful
dian c.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Staying here was very pleasant. It has a private beach, a swimming pool, and is close to Cibuaya Beach and Pangumbahan Turtle Conservation Beach. A small correction: there are no tissues, and breakfast is around 6am, because we're used to having breakfast early, haha... All good, worth it.
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's a shame I only stayed for 1 night... I should have stayed here for at least 2 nights... The room is spacious, has a balcony, there is a swimming pool, near the beach... It's just that the room with the car requires a bit of walking... If the car is right in front of the room it's more stable... It's comfortable when unloading and loading things.. Other than that... Very satisfied... Thank you
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2 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
I think if you come here, it's better not to take the same thing as breakfast, because it's cheaper to buy it at the restaurant than to pay for breakfast directly, hehe.
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Nice atmosphere, not crowded, nice beach view, Balinese vibe. Average rooms, average breakfast.
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1 people find it helpful
C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The location is quite strategic, clean, and comfortable. The staff is also friendly, but the restaurant staff are a bit less friendly, and service is quite slow in the restaurant area. So far so good, I'll come back to Turtle Beach again next time.
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A***a
icon-origin-TRAVELOKA
7.5
/10
Reviewed 7 week(s) ago
The AC was off and we waited 2 hours outside the room, no treats were provided, and the unit was not replaced either.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
First time to Ujung Genteng, my husband's hotel of choice wanted to be here because it has a pool and is close to the beach, but the road near the hotel is quite bad. We arrived early at 12:00, check-in at 1:00 PM. We waited while playing in the sand, but found out we couldn't enter the room until around 1:34 PM, waiting half an hour from check-in time. When we entered the room, the floor was still wet because it had just been mopped, so it was slippery when we entered the room. No tissues, slippers were provided, and we had to ask for hot water before being given a thermos. In the afternoon, we ordered fried rice, the rice wasn't salty enough, it tasted bland, but whatever, it was still okay. The place was really nice, the beach was also safe for children to play, but of all the worst and most disappointing thing was that when we asked for an omelet, we were given bread that already had mold on it😭 (even though the fried rice for breakfast was delicious compared to yesterday afternoon), even when we asked for a change to the staff, it was immediately replaced, but there was no apology from the staff or the hotel at all. Even though the place was really good, the service was still lacking.
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1 people find it helpful
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Hardi K.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 9 week(s) ago
The price does not match the service, the room did not have slippers, tissues, and the amenities were very bad, not hotel standard.
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5 people find it helpful
Nadya L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Happy place for us and our dear Anabul
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2 people find it helpful
Novi W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
not pleasant.. so so
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1 people find it helpful
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SONANG L. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Impressive and beautiful scenery
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m***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The staff is friendly, the hotel is clean, and the restaurant remains open during Ramadan, which is very helpful for finding food.
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1 people find it helpful
A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
A hotel with a nice view, clean and close to the turtle release area, so it's a memorable experience.
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1 people find it helpful
d***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 18 week(s) ago
For Turtle Beach Hotel, I was really disappointed staying here. I will review my honest impression. Entering the room, it turned out to be dark, only relying on one light, and that was a yellow light. If the room was covered with curtains, and the bathroom in room No. 1 smelled, I can still imagine the smell of trauma from sleeping with the smell of the bathroom all night. The bathroom shower also needs attention, how come the water only comes out 3 points like a leaking pipe, fix the blockage so that guests can shower with water flowing smoothly. The soap dish is also really scary, I'm afraid to use it because it looks like it hasn't been cleaned, it looks old, and it also leaks from the AC, luckily it's in the bathroom huhu and provide a kettle for hot water when in the room there is coffee for brewing but there is no tool for hot water, for those who bring children to make milk, it's confusing where to heat it, I swear. For breakfast we have to go to the restaurant and choose fried rice, omelettes and instant noodles, sob, not a buffet. I give a positive yes it's better to play outside the room often, it's indeed aesthetic and the room can have a private beach that is free to explore and the beach is very clear blue, masyaAllah, the swimming pool is also nice and the hotel building is also nice. It's just that the room is the only problem that needs to be improved because Turtle Beach is the number 1 hotel to search for Ujung Genteng. Indeed, from the beginning the road is very damaged, even the road to the hotel is badly damaged, the government please pay attention again so that local tourism will be more popular✅🌴
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6 people find it helpful
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Achmad S.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 22 week(s) ago
A very pleasant staycation spot. The atmosphere, views, cleanliness, friendliness, and amenities all create a pleasant atmosphere. Unfortunately, the location is less than ideal and the location is quite far from the city.
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+5
3 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 23 week(s) ago
There are staff who are not very friendly, when they arrive the AC is not cold so you have to wait, the WiFi is interrupted, the room is not very clean, there is a smell coming from the toilet drain, the toilet door is difficult to lock
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6 people find it helpful
Hamzah Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 24 week(s) ago
This was my first time and I don't want to come here again. It's not worth the price. Anyer/Carita is worth it.
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3 people find it helpful
A***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The place is nice, the outdoor area has a nice view, the bathroom is clean, and the service is fast. There's no electric kettle for hot water, just a thermos. But for the price, it's worth it 👍
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3 people find it helpful
B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
The beach should be cleaned first, it looks very disturbing and it's a big loss
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2 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Turtle Beach Ujung Genteng

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.1
Very Good
From 956 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.7

Location

8.4

Service and Facilites

8.0

People often mention about Turtle Beach Ujung Genteng
All
Hotel Area (24)
In-house Restaurant (23)
Staff Friendliness (21)
Ambiance (20)
Taste (20)
Surroundings (17)
Family Friendly (17)
Activity Option (17)
Room Space (17)
Variety (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Turtle Beach Ujung Genteng

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 day(s) ago
Overall, everything was good, but the dinner at the restaurant was a bit lacking. The grilled fish was undercooked, but since it was fresh, it was still edible. They gave me rice when I checked out, haha.
Translated by Google Icon
See original
1 people find it helpful
dian c.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Staying here was very pleasant. It has a private beach, a swimming pool, and is close to Cibuaya Beach and Pangumbahan Turtle Conservation Beach. A small correction: there are no tissues, and breakfast is around 6am, because we're used to having breakfast early, haha... All good, worth it.
Translated by Google Icon
See original
Find this review helpful?
A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's a shame I only stayed for 1 night... I should have stayed here for at least 2 nights... The room is spacious, has a balcony, there is a swimming pool, near the beach... It's just that the room with the car requires a bit of walking... If the car is right in front of the room it's more stable... It's comfortable when unloading and loading things.. Other than that... Very satisfied... Thank you
Read More
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2 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
I think if you come here, it's better not to take the same thing as breakfast, because it's cheaper to buy it at the restaurant than to pay for breakfast directly, hehe.
Translated by Google Icon
See original
Find this review helpful?
J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Nice atmosphere, not crowded, nice beach view, Balinese vibe. Average rooms, average breakfast.
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1 people find it helpful
C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The location is quite strategic, clean, and comfortable. The staff is also friendly, but the restaurant staff are a bit less friendly, and service is quite slow in the restaurant area. So far so good, I'll come back to Turtle Beach again next time.
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Find this review helpful?
A***a
icon-origin-TRAVELOKA
7.5
/10
Reviewed 7 week(s) ago
The AC was off and we waited 2 hours outside the room, no treats were provided, and the unit was not replaced either.
Translated by Google Icon
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
First time to Ujung Genteng, my husband's hotel of choice wanted to be here because it has a pool and is close to the beach, but the road near the hotel is quite bad. We arrived early at 12:00, check-in at 1:00 PM. We waited while playing in the sand, but found out we couldn't enter the room until around 1:34 PM, waiting half an hour from check-in time. When we entered the room, the floor was still wet because it had just been mopped, so it was slippery when we entered the room. No tissues, slippers were provided, and we had to ask for hot water before being given a thermos. In the afternoon, we ordered fried rice, the rice wasn't salty enough, it tasted bland, but whatever, it was still okay. The place was really nice, the beach was also safe for children to play, but of all the worst and most disappointing thing was that when we asked for an omelet, we were given bread that already had mold on it😭 (even though the fried rice for breakfast was delicious compared to yesterday afternoon), even when we asked for a change to the staff, it was immediately replaced, but there was no apology from the staff or the hotel at all. Even though the place was really good, the service was still lacking.
Read More
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1 people find it helpful
Profile Picture
Hardi K.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 9 week(s) ago
The price does not match the service, the room did not have slippers, tissues, and the amenities were very bad, not hotel standard.
Translated by Google Icon
See original
5 people find it helpful
Nadya L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Happy place for us and our dear Anabul
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2 people find it helpful
Novi W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
not pleasant.. so so
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1 people find it helpful
Profile Picture
SONANG L. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Impressive and beautiful scenery
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m***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The staff is friendly, the hotel is clean, and the restaurant remains open during Ramadan, which is very helpful for finding food.
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1 people find it helpful
A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
A hotel with a nice view, clean and close to the turtle release area, so it's a memorable experience.
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1 people find it helpful
d***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 18 week(s) ago
For Turtle Beach Hotel, I was really disappointed staying here. I will review my honest impression. Entering the room, it turned out to be dark, only relying on one light, and that was a yellow light. If the room was covered with curtains, and the bathroom in room No. 1 smelled, I can still imagine the smell of trauma from sleeping with the smell of the bathroom all night. The bathroom shower also needs attention, how come the water only comes out 3 points like a leaking pipe, fix the blockage so that guests can shower with water flowing smoothly. The soap dish is also really scary, I'm afraid to use it because it looks like it hasn't been cleaned, it looks old, and it also leaks from the AC, luckily it's in the bathroom huhu and provide a kettle for hot water when in the room there is coffee for brewing but there is no tool for hot water, for those who bring children to make milk, it's confusing where to heat it, I swear. For breakfast we have to go to the restaurant and choose fried rice, omelettes and instant noodles, sob, not a buffet. I give a positive yes it's better to play outside the room often, it's indeed aesthetic and the room can have a private beach that is free to explore and the beach is very clear blue, masyaAllah, the swimming pool is also nice and the hotel building is also nice. It's just that the room is the only problem that needs to be improved because Turtle Beach is the number 1 hotel to search for Ujung Genteng. Indeed, from the beginning the road is very damaged, even the road to the hotel is badly damaged, the government please pay attention again so that local tourism will be more popular✅🌴
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6 people find it helpful
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Achmad S.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 22 week(s) ago
A very pleasant staycation spot. The atmosphere, views, cleanliness, friendliness, and amenities all create a pleasant atmosphere. Unfortunately, the location is less than ideal and the location is quite far from the city.
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+5
3 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 23 week(s) ago
There are staff who are not very friendly, when they arrive the AC is not cold so you have to wait, the WiFi is interrupted, the room is not very clean, there is a smell coming from the toilet drain, the toilet door is difficult to lock
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6 people find it helpful
Hamzah Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 24 week(s) ago
This was my first time and I don't want to come here again. It's not worth the price. Anyer/Carita is worth it.
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3 people find it helpful
A***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The place is nice, the outdoor area has a nice view, the bathroom is clean, and the service is fast. There's no electric kettle for hot water, just a thermos. But for the price, it's worth it 👍
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3 people find it helpful
B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
The beach should be cleaned first, it looks very disturbing and it's a big loss
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2 people find it helpful
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