Ubud Heaven Sayan

Villas
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8.7
/10
Very Good
268 reviews

What Guests Say About Their Stay

Mega A.

9.7
/ 10
The service was very satisfying, we were helped by very friendly staff, the rooms were clean and blended with nature, the calm atmosphere was complete, it felt like there were forests, rice fields and rivers, cooking and eating utensils were also very complete. Around many places to eat and cafes. Top
See original

Ni Putu E. I.

8.5
/ 10
Good service, the place is also good, perfect for the holidays. Private!
See original

muhammad ikhsan

9.7
/ 10
Nice view, fantastic atmosphere being here. romantic situation.

Arif P. H.

8.5
/ 10
1 big bed. 1 cottages. 1 kitchen. 1 porch. and 1 swimming pool. Very quiet and secluded. Cool!

Dani S.

8.8
/ 10
As expected, the location is easy to find. The villa is very private with a private pool and service is okay.
See original
In the Area
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Jl. Raya Sayan, Ubud, Ubud, Gianyar, Bali, Indonesia, 80571

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Staying at Ubud Heaven Sayan is a good choice when you are visiting Sayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ubud Heaven Sayan

Jl. Raya Sayan, Ubud, Ubud, Gianyar, Bali, Indonesia, 80571
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Lobby Ubud Heaven Sayan
Exterior 2 Ubud Heaven Sayan

Discover More About Ubud Heaven Sayan

Discover Your Sanctuary at Ubud Heaven Sayan

Welcome to Ubud Heaven Sayan, a premier destination in the heart of Bali, Indonesia, offering an unparalleled experience of tranquility and luxury. Nestled amidst lush tropical landscapes, Ubud Heaven Sayan provides a serene escape for travelers seeking both relaxation and adventure. Whether you're planning a romantic getaway, a family vacation, or a solo retreat, our resort is designed to cater to your every need, ensuring a memorable stay. Room rates at Ubud Heaven Sayan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ubud Heaven Sayan Location

Ubud Heaven Sayan is ideally situated in the serene Sayan village, just a short drive from the cultural heart of Ubud. Located at Jl. Raya Sayan, Ubud, Ubud, Gianyar, Bali, Indonesia, 80571, our resort offers a peaceful retreat away from the hustle and bustle, yet remains conveniently close to the vibrant attractions of the region. The journey from Ngurah Rai International Airport (DPS) typically takes around 1 to 1.5 hours, depending on traffic. The atmosphere surrounding Ubud Heaven Sayan is one of profound natural beauty, with the Ayung River valley providing a breathtaking backdrop. It’s a place where you can truly immerse yourself in the tranquil spirit of Bali, surrounded by verdant rice paddies and tropical flora.

Ubud Heaven Sayan Facilities & Services

Facilities for guests at Ubud Heaven Sayan are thoughtfully curated to enhance your comfort and enjoyment. We strive to provide a comprehensive range of services to make your stay as seamless and delightful as possible.
  • Infinity Swimming Pool: Take a refreshing dip in our stunning infinity pool, offering panoramic views of the surrounding jungle. Open daily from 7:00 AM to 7:00 PM. No additional fee.
  • Ubud Heaven Sayan Spa & Wellness Center: Indulge in rejuvenating treatments and massages designed to relax your body and mind. Operating hours are from 9:00 AM to 9:00 PM. Prices start from PHP 1,500.
  • Fitness Center: Maintain your workout routine in our well-equipped gym. Open daily from 6:00 AM to 8:00 PM. No additional fee.
  • Complimentary Wi-Fi: Stay connected with high-speed internet access throughout the resort. No additional fee.
  • Restaurant and Bar: Enjoy exquisite dining experiences and refreshing beverages at our on-site culinary venues. (Details in Dining section).
  • Children's Play Area: A safe and fun space for younger guests to enjoy. Open daily from 9:00 AM to 5:00 PM. No additional fee.
  • 24-Hour Front Desk: Our dedicated staff are available around the clock to assist you with any requests.
  • Free Parking: Ample parking space is available for guests who arrive by car. No additional fee.

Ubud Heaven Sayan Room Types

Discover a range of exquisite accommodations designed to suit every traveler's preference. The room types of Ubud Heaven Sayan offer a blend of comfort, style, and breathtaking views.
  • Deluxe Room: These elegantly appointed rooms feature a comfortable king-sized bed or twin beds, a private balcony with garden views, and a modern en-suite bathroom. Non-smoking. Bathtub available in select rooms.
  • Suite Room: Offering more space and enhanced amenities, our suites boast a separate living area, a luxurious king-sized bed, and stunning views of the Ayung River valley. Non-smoking. Bathtub included.
  • Family Suite: Perfect for families, these spacious suites feature multiple sleeping arrangements, a comfortable living area, and ample space for everyone to relax. Garden views. Non-smoking. Bathtub available.
We do not currently offer pet-friendly rooms.

Ubud Heaven Sayan Dining & Restaurants

Savor the diverse culinary offerings at Ubud Heaven Sayan, where every meal is an experience. Our on-site dining venues are crafted to delight your palate with both local and international flavors.
  • The Sayan Terrace Restaurant: Enjoy breakfast, lunch, and dinner with spectacular views of the river valley. Specializing in Indonesian and Balinese cuisine. Estimated price per person: PHP 800 - 1,500. Operating hours: 7:00 AM - 10:00 PM.
  • The River Bar: Relax with a handcrafted cocktail or a light snack while taking in the serene ambiance. Estimated price per person: PHP 400 - 800. Operating hours: 11:00 AM - 11:00 PM.

Ubud Heaven Sayan Nearby Attractions and Activities

Immerse yourself in the rich culture and natural beauty surrounding Ubud Heaven Sayan. The area offers a wealth of attractions and activities for every interest.
  • Ubud Monkey Forest: A sanctuary for hundreds of long-tailed macaques, set within a lush tropical forest.
  • Tegalalang Rice Terraces: Iconic and breathtakingly beautiful, these terraced rice fields offer stunning photo opportunities.
  • Ubud Royal Palace (Puri Saren Agung): Explore the historical royal palace, a significant cultural landmark in Ubud.
  • Campuhan Ridge Walk: Enjoy a scenic and relatively easy trek with panoramic views of the surrounding hills and valleys.
  • Goa Gajah (Elephant Cave): Discover this ancient archaeological site, featuring a carved cave entrance and bathing pools.
If you are looking for other activities around Ubud Heaven Sayan, check out the best deals on Traveloka: Recommended activities in Ubud!

How to Get to Ubud Heaven Sayan from the Airport

Navigating your journey to Ubud Heaven Sayan is made easy with several transportation options. The airport transfer service of Ubud Heaven Sayan ensures a smooth transition from your flight to your serene accommodation. Here's how to get to Ubud Heaven Sayan:
  • Private Airport Transfer: The most convenient option is to pre-book a private car through Ubud Heaven Sayan. This service offers a direct and comfortable transfer from Ngurah Rai International Airport (DPS) to the resort. Estimated cost: PHP 1,500 - 2,500.
  • Taxi: Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost: PHP 1,200 - 2,000.
  • Ride-hailing Service: You can also use a ride-hailing service booked via an app. Please note that pick-up points may be designated. Estimated cost: PHP 1,000 - 1,800.
  • Pre-arranged Transport: Many travelers opt to arrange transport with their hotel in advance for a hassle-free arrival. Consider booking airport transfer services for peace of mind.

Summary of Why You Should Choose to Stay at Ubud Heaven Sayan

Ubud Heaven Sayan offers an unforgettable Balinese experience, blending luxurious comfort with the serene beauty of its natural surroundings. With exceptional facilities, diverse dining options, and a prime location, it’s the perfect choice for your next getaway.
  • **Tranquil Ambiance:** Escape to a peaceful oasis with stunning views and lush landscapes.
  • **Luxurious Accommodations:** Enjoy well-appointed rooms and suites designed for ultimate comfort.
  • **Exceptional Service:** Experience warm Balinese hospitality and attentive service from our dedicated staff.
  • **Convenient Location:** Easily access Ubud's cultural heart and natural wonders.
  • **Fantastic Value:** Benefit from competitive pricing and special offers.
Discover the magic of Bali at Ubud Heaven Sayan. Check for **Room availability at Ubud Heaven Sayan** and start **Booking Ubud Heaven Sayan** today through Traveloka for the best rates and a seamless booking process.

For more options, you can Book budget hotels in Bali and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Ubud Heaven Sayan

Swimming Pool Ubud Heaven Sayan
Swimming Pool
Common Space Ubud Heaven Sayan
Common Space
Lobby Ubud Heaven Sayan
Lobby
Exterior Ubud Heaven Sayan
Exterior
Bedroom Ubud Heaven Sayan
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Hot breakfast
  • Snacks
  • Vegetarian meal

Hotel Services

  • Concierge
  • Early Check-in
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours

In-room Facilities

  • Desk
  • Hairdryer
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Spa

Transportation

  • Area shuttle
  • Bicycle storage
  • Car rental
  • Secure parking

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops

General

  • Non-smoking room
  • Smoking area

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Accommodation Policy & General Information in Ubud Heaven Sayan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ubud Heaven Sayan
18
Number of floors in Ubud Heaven Sayan
1
Another facilities in Ubud Heaven Sayan
Coffee/tea in lobby, Coffee shop, Early check-in, Late check-out, Breakfast restaurant

Frequently asked question in Ubud Heaven Sayan

What are available facilities at Ubud Heaven Sayan?
There are top facilites at Ubud Heaven Sayan such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Ubud Heaven Sayan?
The standard check-in time at Ubud Heaven Sayan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ubud Heaven Sayan provide breakfast?
Yes, Ubud Heaven Sayan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ubud Heaven Sayan?
Ubud Heaven Sayan is a 4.0-star hotel.
How many floors does Ubud Heaven Sayan have?
Ubud Heaven Sayan has 1 floors.
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More Reviews from Other Guests in Ubud Heaven Sayan

Overall Ratings & Reviews Ubud Heaven Sayan

Traveloka (95)
Other sources (173)
8.8
Very Good
From 173 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

6.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ubud Heaven Sayan

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

It was amazing,it’s own little piece of paradise hidden just back from the main road. Loved the villas! Awesome spot to just get away and relax
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

It is a distant out of Ubud central or the market and by taxi it cost 80 - 100k IDr or $10AUD and alot of stairs to climb up and down everytime you go to breakfast or out. The setting is the main sale of this property and views.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

Setting good and pleasant staff. Plenty of stairs which prospective ‘stayers’ need to be aware of. Television reception a little patchy
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

The room was beautiful. We really enjoyed the private pool and intimate feel.
Jason
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

This villa has a big private pool. However, there are too many mosquitoes and other bugs around.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Nice secluded property in Ubud, perfect for honeymooners. Our room has its own private pool, with hot and cold water, kitchen (which we didn’t use), microwave oven and fridge. Staff are friendly too. The room is clean with clean sheets and pillows. What we didn’t like are the towels that have turned grayish with stains. Overall, we had a pleasant stay.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

Room was clean and well maintained. But menu has limited choice only.
Lisa
10.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Nice, small hotel with villas with private pool. Room was spacious and clean. Good air con. Nice outdoor sitting area, fridge and cooking area. Clean plunge pool. Rooms cleaned daily. Breakfast included offered a decent selection. Service was good at restaurant. Prices slightly higher then in Ubud but not much. Rented motorbike from hotel was great. About 10-15min drive to Ubud. Quiet location. Friendly staff.
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Verified traveler
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

Loved the hotel. We had the one bedroom villa Meridian and it’s one of the best places I’ve ever stayed ever on holiday. I would definitely come back
Jesse
10.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

Awesome experience at the villa! Beautiful pool and so much space to chill, indoor or outdoor. Honest staff. Our scooter had a flat tire at the city centre and the staff replaced our scooter and were very helpful - with no extra charge (we tipped though). Definitely would come back again!
Chris
10.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

Staying at this location was a great experience. It is a little outside of downtown but easily accessible by scooter or shuttle. The property has each of the villas separated and you have plenty of privacy. With your own pool for the villa, how could you go wrong. The only small thing to comment on was they could clean up the dead leaves on the tress behind the villa we were in. But overall a GREAT experience for my fiance'e and I!! We would definitely go back.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Only problem they didn't have an adapter for us to charge our electronics .. Be sure to buy one before you come to Sayan if your from the United States..
Megat Johari
icon-Family
Family
8.0
/10
Reviewed 489 week(s) ago

Hotels.com verified review

It was a great stay for us, a family of 4-adults. It makes sense to at least have one day lounge about at the Villa just to enjoy the experience there. Pro: Breakfast (Alternative breakfast) was very filling and it made it easier that we could place our orders the night before and have it served at the time we requested. You could get breakfast delivered to your room for a small fee. The rooms were clean and comfortable whilst the compound very well kept. The private pool was great length and depth for a fairly good swim and lounge about. Con: Steps were a challenge if you have a bad knee or with walking disability as you had to go down a flight and up a flight to get to the rooms. The pool was not as private as we had like it to be as people could just look over the fence as they walked by our compound. Tip: If you want to see lush paddy fields (we had in front of our room), see times when these paddy fields are ripe. We went just after they replanted new batch so it was quite a meek view. Also, I think they only had one or two irons, so make sure you book early if you need to do some ironing.
Read More
Dea
icon-Family
Family
4.0
/10
Reviewed 492 week(s) ago

Hotels.com verified review

The Villas are quite far from lobby, many stairs not suitable for elders. Hotel charged everything, even for in room BF,should have given it as service to their costumer, considering the distance from lobby/ restaurant to villas. Aircon needs to be fixed. At nite, room service, receptionist and even security couldnt be contacted.
Read More
Pauline
8.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

Beautiful villa with private swimming pool. The location is 10 minutes drive away from Ubud market. Breakfast menu is a la carte with fresh order juice, coffee and tea.
Nechie Than
icon-Family
Family
10.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

I will definitely go back to the same hotel in my next vacation to Bali.
Verified traveler
10.0
/10
Reviewed 531 week(s) ago

Hotels.com verified review

loved this private little villa + pool set back in this tropical little oasis. i just wanted to spend all my time sitting out on the outdoor kitchen/living room deck .... listening to the water rapids from the hotels own private mini river.... such a special little gem located off the main grid, so it's nice & quiet/serene.... and you can tell the manager takes great pride in the place & service! only wish there was more shuttle service to central ubud, but perhaps that will come in time...... ;)
Read More
Bec
6.0
/10
Reviewed 534 week(s) ago

Expedia Group verified review

I stayed at Heaven Sayan for four nights on a trip to Ubud with four friends. We all love Ubud, and have been back many times. This was our first time at Heaven Sayan, but I'm sorry to say it will most definitely be our last. Heaven Sayan is described as a luxury resort, and in some ways it is; Nice building, a sparking pool for every villa.... But in so many other, very important ways, it is not. The service was appalling. Every single breakfast we had at the hotel was a miserable struggle. Simple orders like coffee and tea were forgotten, the tables were never set with cutlery, requests for cutlery were ignored, boxes of tissues in place of napkins, sloooooowwwww service and, sometimes rude service. When my friend asked to order a different breakfast after her first order of a cheese jaffle arrived stale and cold, she was told that she was only allowed one breakfast choice and she wasn't allowed another meal.... The décor in the breakfast room was makeshift at best; Smirnoff Ice bottles glued onto plywood planks and used as flower vases were evocative of a Kuta backpacker hostel. Then there was the matter of the rooms; Beds not made up after coming home from a long day out in Ubud, Towels taken but not replaced with fresh ones, a kitchen so poorly equipped that the cupboard contained one glass, two mugs and a single plate for four people, room service plates not cleared away for almost two days, even after multiple requests.... the list goes on and on.
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valerie
8.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

Fabulously relaxing break. The villas are about 20mins walk from the centre of Ubud but there is a shuttle twice a day. There are no restaurants at bars close by so you need to eat on site. The menu is not vast but it's ok. They don't sell spirits and only 4 wine based cocktails so it's a bit restrictive. But for a long relaxing weekend away from the crowds it was perfect.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

Peaceful Heaven, great for just lazing around doing nothing. Private pool is great.
Number of reviews per page
20
40

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Exterior 4 Ubud Heaven Sayan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ubud Heaven Sayan

Traveloka (95)
Other sources (173)
8.8
Very Good
From 173 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

6.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ubud Heaven Sayan

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

It was amazing,it’s own little piece of paradise hidden just back from the main road. Loved the villas! Awesome spot to just get away and relax
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

It is a distant out of Ubud central or the market and by taxi it cost 80 - 100k IDr or $10AUD and alot of stairs to climb up and down everytime you go to breakfast or out. The setting is the main sale of this property and views.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

Setting good and pleasant staff. Plenty of stairs which prospective ‘stayers’ need to be aware of. Television reception a little patchy
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

The room was beautiful. We really enjoyed the private pool and intimate feel.
Jason
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

This villa has a big private pool. However, there are too many mosquitoes and other bugs around.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Nice secluded property in Ubud, perfect for honeymooners. Our room has its own private pool, with hot and cold water, kitchen (which we didn’t use), microwave oven and fridge. Staff are friendly too. The room is clean with clean sheets and pillows. What we didn’t like are the towels that have turned grayish with stains. Overall, we had a pleasant stay.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

Room was clean and well maintained. But menu has limited choice only.
Lisa
10.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Nice, small hotel with villas with private pool. Room was spacious and clean. Good air con. Nice outdoor sitting area, fridge and cooking area. Clean plunge pool. Rooms cleaned daily. Breakfast included offered a decent selection. Service was good at restaurant. Prices slightly higher then in Ubud but not much. Rented motorbike from hotel was great. About 10-15min drive to Ubud. Quiet location. Friendly staff.
Read More
Verified traveler
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

Loved the hotel. We had the one bedroom villa Meridian and it’s one of the best places I’ve ever stayed ever on holiday. I would definitely come back
Jesse
10.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

Awesome experience at the villa! Beautiful pool and so much space to chill, indoor or outdoor. Honest staff. Our scooter had a flat tire at the city centre and the staff replaced our scooter and were very helpful - with no extra charge (we tipped though). Definitely would come back again!
Chris
10.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

Staying at this location was a great experience. It is a little outside of downtown but easily accessible by scooter or shuttle. The property has each of the villas separated and you have plenty of privacy. With your own pool for the villa, how could you go wrong. The only small thing to comment on was they could clean up the dead leaves on the tress behind the villa we were in. But overall a GREAT experience for my fiance'e and I!! We would definitely go back.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Only problem they didn't have an adapter for us to charge our electronics .. Be sure to buy one before you come to Sayan if your from the United States..
Megat Johari
icon-Family
Family
8.0
/10
Reviewed 489 week(s) ago

Hotels.com verified review

It was a great stay for us, a family of 4-adults. It makes sense to at least have one day lounge about at the Villa just to enjoy the experience there. Pro: Breakfast (Alternative breakfast) was very filling and it made it easier that we could place our orders the night before and have it served at the time we requested. You could get breakfast delivered to your room for a small fee. The rooms were clean and comfortable whilst the compound very well kept. The private pool was great length and depth for a fairly good swim and lounge about. Con: Steps were a challenge if you have a bad knee or with walking disability as you had to go down a flight and up a flight to get to the rooms. The pool was not as private as we had like it to be as people could just look over the fence as they walked by our compound. Tip: If you want to see lush paddy fields (we had in front of our room), see times when these paddy fields are ripe. We went just after they replanted new batch so it was quite a meek view. Also, I think they only had one or two irons, so make sure you book early if you need to do some ironing.
Read More
Dea
icon-Family
Family
4.0
/10
Reviewed 492 week(s) ago

Hotels.com verified review

The Villas are quite far from lobby, many stairs not suitable for elders. Hotel charged everything, even for in room BF,should have given it as service to their costumer, considering the distance from lobby/ restaurant to villas. Aircon needs to be fixed. At nite, room service, receptionist and even security couldnt be contacted.
Read More
Pauline
8.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

Beautiful villa with private swimming pool. The location is 10 minutes drive away from Ubud market. Breakfast menu is a la carte with fresh order juice, coffee and tea.
Nechie Than
icon-Family
Family
10.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

I will definitely go back to the same hotel in my next vacation to Bali.
Verified traveler
10.0
/10
Reviewed 531 week(s) ago

Hotels.com verified review

loved this private little villa + pool set back in this tropical little oasis. i just wanted to spend all my time sitting out on the outdoor kitchen/living room deck .... listening to the water rapids from the hotels own private mini river.... such a special little gem located off the main grid, so it's nice & quiet/serene.... and you can tell the manager takes great pride in the place & service! only wish there was more shuttle service to central ubud, but perhaps that will come in time...... ;)
Read More
Bec
6.0
/10
Reviewed 534 week(s) ago

Expedia Group verified review

I stayed at Heaven Sayan for four nights on a trip to Ubud with four friends. We all love Ubud, and have been back many times. This was our first time at Heaven Sayan, but I'm sorry to say it will most definitely be our last. Heaven Sayan is described as a luxury resort, and in some ways it is; Nice building, a sparking pool for every villa.... But in so many other, very important ways, it is not. The service was appalling. Every single breakfast we had at the hotel was a miserable struggle. Simple orders like coffee and tea were forgotten, the tables were never set with cutlery, requests for cutlery were ignored, boxes of tissues in place of napkins, sloooooowwwww service and, sometimes rude service. When my friend asked to order a different breakfast after her first order of a cheese jaffle arrived stale and cold, she was told that she was only allowed one breakfast choice and she wasn't allowed another meal.... The décor in the breakfast room was makeshift at best; Smirnoff Ice bottles glued onto plywood planks and used as flower vases were evocative of a Kuta backpacker hostel. Then there was the matter of the rooms; Beds not made up after coming home from a long day out in Ubud, Towels taken but not replaced with fresh ones, a kitchen so poorly equipped that the cupboard contained one glass, two mugs and a single plate for four people, room service plates not cleared away for almost two days, even after multiple requests.... the list goes on and on.
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valerie
8.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

Fabulously relaxing break. The villas are about 20mins walk from the centre of Ubud but there is a shuttle twice a day. There are no restaurants at bars close by so you need to eat on site. The menu is not vast but it's ok. They don't sell spirits and only 4 wine based cocktails so it's a bit restrictive. But for a long relaxing weekend away from the crowds it was perfect.
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Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

Peaceful Heaven, great for just lazing around doing nothing. Private pool is great.
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